Attacking Obsolescence Within the HM&E Navy Douglas Swenson, DMS/Obsolescence Manager, NAVSEA Philadelphia Abstract Technical responsibility for US Navy Hull, Mechanical and Electrical (HM&E) Equipment and Systems resides at NAVSEA Philadelphia PA. This technical responsibility spans Acquisition, Inservice Engineering and Life Cycle Management communities. A problem exists, affecting supportability and maintainability of HM&E equipment and systems, Diminished Manufacturing Sources and Material Shortages (DMSMS). The problem occurs when manufacturers of a product discontinue production, supply or support of a particular component, equipment or system. The problem spans a myriad of reasons: diminishing demand rates, production costs, result of a technology refresh, diminishing availability of needed resources or governmental mandates. The Engineering and Logistics communities handled DMSMS in a predominantly reactive mode. NAVSEA Philadelphia has aligned with the Assistant Secretary of the Navy for Research, Development and Acquisition (ASN RD&A) directed approach, developing a proactive monitoring approach providing up front involvement in the life cycle. This approach includes direct input and prioritization from customers and sponsors, and continuous feedback and reporting, with specific metrics defined. NAVSEA Philadelphia has also developed a modified reactive approach for issues not captured in the proactive phase. Currently, we are working with PEO Ships (CG’s, DDG’s, FFG’s) and PEO Carriers (CV, CVN’s) to aggressively attack this problem. We are actively working with PEO Ships (PMS470) to bring in amphibious ships as well. Identification of the Problem NAVSEA Philadelphia PA is one of the leaders, within the HM&E community for handling the problems associated with DMSMS/Obsolescence for HM&E Equipment and Systems. Their approach tactics covers a cradle-to-grave approach of ownership for the Fleet, In-service Engineering, and Life Cycle Management communities. Their scope of coverage spans both the technical and logistics elements. DMSMS and equipment obsolescence has adversely affected HM&E equipment and systems supportability, capability and affordability. DMSMS is the situation one encounters when a manufacturer or supplier of a product makes or is forced into a decision to discontinue the production, supply or support of a particular system, component, or equipment. This can be for a myriad of reasons, including but not limited to, diminishing demand rates, production costs, result of a technology refresh, poor asset management, diminishing availability of needed resources or governmental mandates, e.g. environmental impacts. In recent years, the US Navy Engineering and Logistics communities for HM&E handled this issue in a predominantly reactive mode vice taking a more well thought out, proactive approach. Although, in many cases, HM&E equipment and systems have not changed dramatically in their design, composition or function for many years, there have been changes in the processes of manufacturers and the business rules governing the product line of most manufacturers, suppliers and distributors. This has placed an impact on maintaining older designs. Compounding this challenge is the operational tempo and decisions to extend the service life of a ship or system beyond the original design as in Mid-Life or Sustainability Programs. Considering these issues, it is not difficult to understand why Original Equipment Manufacturers (OEM’s) and their various suppliers do not continue providing spare parts and services. Other contributing factors to DMSMS include the high dependability and durability of equipment beyond predicted rates, low equipment use, or unauthorized stockpiling of assets outside the existing supply support system, i.e. the unauthorized procurement of supplies and services that do not use the demand tracking of the authorized supply system. This last issue not only impacts material availability but can lead to increased material costs due to independently negotiated prices, potentially nonconforming material leading, at a potential minimum, to degraded performance of the procured part or part serviced and reduced service life of the next higher assembly or system and, at a potential maximum, to a safety or operational concern. The problem also arises with the insertion of new, highly sophisticated technology were equipment and systems are constantly going through various phases of technical refresh and prior component, equipment or system demand slows or stops for a particular use. Manufacturers may incorrectly see this as a diminished need or requirement. Regardless of the cause, in many cases, the In-Service technical and logistics communities are not notified soon enough about DMSMS issues. This results in a lack of support at inopportune times, causing the reactive process to engage. Without proper foresight and control, this reactive process, can be time consuming, causing multiple agents to search for the same hardware or services without the realization that there are developed tools and data research sources at their disposal to aid them in their search. The reactive process, although not the optimum solution and usually functioning outside required lead-times, will provide for some immediate equipment and service requirements and in some cases, can also address recurring future needs. It was this constant reactive process that caused NAVSEA Philadelphia to develop and execute a structured reactive process, and in addition, develop a very disciplined proactive approach and associated process to help their engineering and logistics personnel support the Fleet. In September 2004, NAVSEA Philadelphia participated in a Naval Warfare Center (NWC) Community of Practice (COP) that completed a value stream analysis of all NWC tools to identify and leverage commonality. In October 2004, The Department of the Navy (DON) established a DMSMS Working Group. In January 2005, Mr. John Young, (ASN RD&A), set forth universal guidelines for managing and mitigating DMSMS within the Navy. NAVSEA Philadelphia has aligned with the ASN RD&A directed approach to support HM&E equipment and systems across all platforms by developing and implementing a proactive approach and process to manage obsolescence. This approach is applicable to all ship classes and includes participation of suppliers through very rigorous and constant vendor queries and a continuing market analysis gauging current OEM manufacturing capabilities. This process includes in-depth analysis of all existing databases for information pertinent to DMSMS. Overall “health” of the equipment/system is determined or predicted and issues are evaluated for validated obsolescence criteria. The process also provides for a continual feedback and reporting process, with defined metrics points. NAVSEA Philadelphia, is committed to this proactive process, will continue to refine it and will strictly maintain the modified reactive approach, realizing that some issues just cannot be captured proactively. The combined proactive and modified reactive processes are actively engaged with the resources available in NAVSEA Philadelphia. Also in January 2005, the Deputy Assistant Secretary of the Navy for Logistics (DASN- L) issued a letter requiring all ACAT programs to complete a DMSMS Plan and submit that plan to his office by August 2005. In February 2005, the DON-DMSMS Working Group developed an outline DMSMS Management Plan which evolved into the DASN-L Management Plan Guide dated April 2005. RESOLUTION ACTIONS PEO DECISION NOMINATED INPUTS Reactive & Proactive RECOMMENDED SOLUTIONS OBTAIN/LOAD BOM PROACTIVE TOOL TRACKER WHAT IF ? ANALYSIS CAPTURE LOGISTIC DATA VENDOR SURVEYS/ ANALYSIS REPORTS & STATUS Consistent with evolving policy, multiple activities continue working specific targeted areas of DMSMS such as the Department of the Navy (DON) DMSMS Working Group, a sub-group to the DOD DMSMS Working Group, the Aegis Weapons System Strategic Obsolescence Initiative (SOI) DMSMS Working Group, initiated by Integrated Ship Controls (ISC) and Integrated Bridge System (IBS), the LPD-17 Obsolescence Management Integration Group for Obsolescence Management for sustainment of Commercial off The Shelf (COTS) hardware and software, LHD-8 DMSMS, Program Executive Office (PEO) Carriers DMSMS and NSWCCD Machinery Controls System (MCS) Integrated Process Team (IPT). SSES DMSMS MGR ISEA/LCM HEALTH ASSESSMENT INFO TAKE ACTION OPEN DMSMS CASE CONTINUE TO MONITOR SPONSOR DECISION ACTION FIGURE 1 - NAVSEA Philadelphia Obsolescence Management Plan with Proactive Process REACTIVE NOTIFICATIONS SSES DMSMS MGR VALIDATE SSES DMSMS MGR LCM, ISEA DETERMINE SCOPE AND PRIORITIZE TRACK RECOMMENDATIONS TRACKER SPONSOR DECISION SSES DMSMS MGR LCM, ISEA The NAVSEA Philadelphia MCS Obsolescence Management Plan was adopted by NAVSEA in December 2005. The HM&E DMSMS/Obsolescence Management Plan was initiated in October 2006. The NAVSEA Philadelphia Obsolescence Management Plan is depicted in both Figures 1 and 2. RESOLUTION ACTION(S)* REPORTS & STATUS INFO ACTION FIGURE 2 - NAVSEA Philadelphia Obsolescence Management Plan The NAVSEA Philadelphia approach manages the problem of obsolescence by implementing a strategy consisting of proactive and an improved-reactive strategy. Defining and implementing processes in conjunction with various data base tools, NAVSEA Philadelphia minimized to the maximum extent possible, the impact on readiness of HM&E and MCS equipment and systems selected for proactive management caused by obsolete items or items likely to become obsolete in the foreseeable future. Proactive DMSMS Management A proactive strategy is used to actively monitor an HM&E equipment or system from design or initial installation into the fleet, through its Life Cycle, to eventual removal of the system or decommissioning of the ship. New system acquisition will includes extensive obsolescence efforts in the various Statements of Work and contract guidance for deliverables to assist in the DMSMS abatement efforts. NSWCCDSSES Philadelphia has established a program baseline for proactive obsolescence management, necessitating Program Managers to nominate and fund “new” or “nearly new” equipment and/or systems. This process reviews designated critical systems, identified by the applicable ISEA/LCM. Consideration is given to mission criticality, risk of obsolescence susceptibility, safety of personnel or equipment, Top Management Attention/Top Management Issues (TMA/TMI) and existing known obsolescence issues. For selected systems and equipment identified and approved by the sponsor (applicable NAVSEA PEO/Fleet) for proactive monitoring, NAVSEA Philadelphia provides the following services: (1) Verify and load a Bill of Material (BOM) for the system or equipment into the appropriate obsolescence monitoring tool. The tool selected is largely determined by the system characteristics. Using the inherent capabilities of these tools, the data from the BOM is associated with any existing similar data in the tool’s database. When the association is established, the system “health” is readily determined and resolution scenarios, when necessary, are modeled. If no associations are made to existing data, queries to other linked databases and vendor surveys are conducted to compile sufficient information to evaluate and determine current system “health” and to project future “health” and “already identified” resolutions for any issues modeled. Periodicity of regular follow-on reviews, are based upon factors such as system “health” and “criticality”. The equipment/systems “health” of designated critical systems will be determined by using several automated prediction tools that are fully developed and available. One such tool is Horizon Solution Suite (HSS), developed, managed and maintained by Naval Surface Warfare Center (NSWC) Crane Indiana. HSS was developed primarily to support CommercialOff-The-Shelf (COTS) systems and equipments. It is evolving to include nonCOTS systems and equipment and is the proactive tool chosen by NAVSEA Philadelphia for newly identified and selected HM&E systems and equipment. Other tools utilized are the MCS Obsolescence Database, managed by NAVSEA Philadelphia and used primarily for tracking and monitoring Machinery Control System equipments, and the Aegis Weapons System (AWS) COTS Tracking Database, used primarily for combat system elements for surface combatants. (2) Conduct vendor surveys using DMSMS tool applications. OEMs and suppliers are aggressively and routinely queried for specified information. Their responses are entered into the selected automated tool database and the information is available to users of the tool. This information will establish parameters to provide a future “health” assessment for a selected system. Additional tools and databases are available, e.g. OMIS from NUWC Keyport, and may be used in managing obsolescence. The Metrics reporting used is consistent, regardless of the tools utilized. (3) If, through proactive monitoring, system “health” is shown to be deteriorating, the appropriate sponsor is notified as well as updating the toolset that is running the proactive model to allow data sharing that should identify and remove duplicate efforts. If the sponsor wishes to direct resources to the DMSMS issue, the issue is monitored through establishment of a case number in the NAVSEA Philadelphia DMSMS Tracking Database system, which is used to track all open and resolved cases that the Station has implemented. The main input screen of the DMSMS Tracking Tool is depicted in Figure 3. Mitigation or resolution decisions and recommendations will be collected and reported in the DMSMS Tracker Database. This tool provides decision making information for alternatives as they are developed through a “What If” scenario, modeled by the tool. A Business Case Analysis (BCA) feature can also be conducted. Issue resolution options usually fall into the category of, the manufacturer is still in business and/or a qualified alternate source is available. If an alternate source does not exist and a suitable replacement Lowest Repairable Unit (LRU) or component is not found, the ISEA/LCM will initiate action toward finding and qualifying a direct replacement. Actions initiated are dependent upon a preliminary evaluation. In a parallel effort the ISEA/LCM and logistics team will collaboratively research and identify other possible solutions, such as a Life-of-Type buy or if all else fails, development of an alternate technical solution. these tools, support the NAVSEA Philadelphia position to participate in the DON’s “Common Data Warehouse Initiative”. Current US Navy Sponsors participating in Proactive Obsolescence projects are PEO Ships, PMS 3771 (LHD-8 New Ship Acquisition), PMS317 (LPD-17 New Construction), PMS312 (PEO Carriers), PMS400F (PEO Ships/CG’s, DDG’s and FFG’s) and PMS470 (PEO Ships Amphibious and Auxiliary). Reactive Obsolescence Management Despite constant, proactive monitoring and analyses, an improved reactive strategy is still used as emergent obsolescence issues are, in varying degrees, inevitable. The Existing process identifies Fleet, ISEA and supply system material support problems, i.e. Technical Referrals (TRs) and Defense Logistics Agency (DLA) requests for engineering assistance (DLA 339 process) are examined, and refined to include improved areas of communication across the enterprise, and have improved the notification process of obsolescence issues, enabling more aggressive research and more efficient resolutions. Details of reactive obsolescence analysis and accumulation of data are organized and presented utilizing improved metrics. Primary data will be formatted and included in HM&E and MCS Program Management status reports and presentations. This data consists of several categories; including, program/systems, configuration, opened and closed issues, resolution, and cost data. FIGURE 3 – DMS Tracking Tool Screen Final recommended DMSMS decisions, by technical and logistical personnel, will be supported by reliable analytical data from a variety of automated tools. Utilization of The reactive obsolescence management process requires validation of identified problems as a DMSMS issue. This is a designed step which avoids costly, multiorganizational research and time consuming resolutions through needless engineering actions. In addition to DMSMS notification by TRs and DLA 339s, additional information is provided by the; Hull Mechanical & Electrical Equipment Data Research System (HEDRS) program, In-service Engineering Agent (ISEA)/Life Cycle Manager (LCM) Inputs, Original Equipment Manufacturer (OEM) notifications, the Government/Industry Data Exchange Program (GIDEP), New Construction Program feedback and the Shared Data Warehouse notifications program. DMSMS Case Resolution The intent of the resolution process is to present obsolescence problem mitigation options to the sponsor. These mitigation options must consider technical and supply issues while minimizing the overall adverse impact to Fleet operational needs and safety. The inputs into the resolution process are derived from validation of the issues and the deteriorating health of the equipment or system undergoing review. of the entire program, or otherwise on individual issues as required. As with most resolutions, there are often multiple scenarios. As an example, the manufacturer may have recently stopped production or is still producing but intending to terminate the product line in the near term. Possible resolution actions could be as depicted below: A mass buy of existing/remaining stock, not only from the prime vendor, but all suppliers/distributors and stocking points. Negotiate an agreement with the manufacturer to continue production until sufficient inventories are produced to support the remaining ship platforms existing life cycle. After the sponsor has provided approval to proceed, and funding is received, the ISEA/LCM will implement the resolution. Regardless of the recommended solution, a close liaison between the ISEA/LCM, Fleet, logistics community, and sponsor is maintained. The DMSMS case tracking number, assigned through the DMSMS Tracking Database, is established and an issue statement is provided, synopsizing the problem and distributing the information to all appropriate personnel. The resolution will be processed via the Navy Modernization Plan (NMP) alteration approval process, if required. In another scenario, manufacturing has ceased and new parts may no longer be available. Possible resolution actions may be: Identify alternate suppliers. Obtain technical data and develop an alternate source. Develop innovative repair strategies to extend system life. Technical refresh/upgrade to eliminate the need for the obsolete parts. Asset reutilization and recovery from equipment being removed or upgraded. Reverse Engineering Commercial surplus market, new and used. Research US Navy Inactive Fleet (INACTFLT) assets. The NAVSEA Philadelphia DMSMS Case Tracking Database monitors the status of all open and closed cases within NAVSEA Philadelphia’s cognizant HM&E equipment and systems community. When a case is opened resources are allocated to provide reports on virtually any data element to support wide ranging requirements. This tool and its reports provide instant visibility Additionally, solutions follow a strict “resolution tree” analysis, starting at the least costly solution, through the highest cost solution. Careful attention is paid to each scenario to see which best suits the needs of the equipment, system and customer. Many times, the problem resolution consists of elements from several possible resolution scenarios. Typical resolutions may be developed and presented as options to Program Managers with the possibility of sharing expenses across platforms. This is an added benefit of a centrally managed program. Figure 4 is a Quad Chart depiction of a cross platform resolution proposal with a mult-million dollar cost avoidance. FIGURE 4 – DMSMS Quad Chart Conclusions The operational, technical and logistics communities continue to deal with DMSMS issues every day. There are numerous existing systems and tools that have been developed to track and report issues. In many cases, these systems are tailored for specific needs, ship types, equipment and systems. In some of the areas investigated, there are personnel supporting these tools that can provide assistance when requested, and if required, tailor the information for an individual’s needs including ship type or hull specific. The systems and tools are designed for the roles they were originally intended for; but, it is the duty of an informed technical engineering and logistics community to put those tools to productive use. Additionally, obsolescence and DMSMS needs to be considered across every engineering and logistics function. It is possible to modify processes to fit particular requirements, if necessary. A well designed and disciplined, proactive approach to identifying or predicting obsolescence is the key to successful management of the DMSMS problems during the complete life cycle and it is more efficient to incorporate plans during the design, build, test, and field phases. As a platform or system progresses along its life cycle, without obsolescence consideration, it is more likely to lead to a less effective, poorly thought out, reactive DMSMS solution. There are other considerations for decision makers and the issues of the individual problems will contribute to a proactive or reactive methodology. Other sources, including commercial companies and government organizations that exist primarily for DMSMS issues, can be consulted to aid in decision making. Without a monitoring, analysis and resolution system, supported with robust software tools to facilitate application of DMSMS avoidance techniques “across the board” of an entire ship platform, obsolescence management will continue to be problematic, causing needless negative impact on the Fleet’s operational needs and have a direct impact on truly economical supply support. NAVSEA Philadelphia has successfully established and implemented viable plans to aggressively monitor and mitigate proactive and reactive DMSMS and Obsolescence issues, and will continue to provide outstanding support to sustain HM&E and MCS equipments in the Fleet well into the 21st century. References Kunesh, N.J. (Deputy Assistant Secretary of the Navy for Research, Development and Acquisition-Logistics (DASN-RDA), Diminished Manufacturing Sources and Material Shortages Management Guidance, memo dated 27 January 2005 (directs ACAT Level 1 Program Managers to develop DMSMS Management Plan). Kunesh, N.J. (Deputy Assistant Secretary of the Navy for Research, Development and Acquisition-Logistics (DASN-RDA), DMSMS Program Management Plans and Metrics, memo dated 12 April 2005 (amplifies 27 January Memo referenced above and forwards Management Plan Guidance below). Kunesh, N.J. (Deputy Assistant Secretary of the Navy for Research, Development and Acquisition-Logistics (DASN-RDA), Diminished Manufacturing Sources and Material Shortages Management Guidance, dated April 2005. Author Biography In 1981, Mr. Swenson served in the Navy as an Aviation Storekeeper on the USS Saratoga (CV60) and as a civilian, supporting the Service Life Extension Program, developing and reviewing Provisioning Technical Documentation (PTD) for the Military Sealift Command (MSC). In 1989 Mr. Swenson began his tenure at NAVSEA Philadelphia Pa in the Material Support and Training Department. His initial duties involved supply support issues from the Fleet through Fleet COSAL Feedback Reports and Allowance Change Requests. He also supported the Machinery Alterations program, providing the Fleet required Integrated Logistics Support (ILS) documentation. Mr. Swenson was promoted to Platform Manager for Provisioning and Supply Support for the New Construction DDG-51 program and Life Cycle support for all the PEO Ships hulls. Over his career Mr. Swenson saw growing Obsolescence issues throughout the fleet in the HM&E systems, and developed plans and processes for issue monitoring and mitigation. In 2002, Mr. Swenson began to address the need for a centralized DMSMS Manager at NAVSEA Philadelphia as DMSMS and Obsolescence became more prevalent. He is currently the Division lead for all Performance Based Logistics (PBL), DMSMS initiatives.