LEXSEE 273 N.Y. 386 Edna B. Levine et al., Appellants, v. Russell Blaine Company, Respondent [NO NUMBER IN ORIGINAL] Court of Appeals of New York 273 N.Y. 386; 7 N.E.2d 673; 1937 N.Y. LEXIS 1218 March 9, 1937, Argued March 23, 1937, Decided PRIOR HISTORY: [***1] Appeal from a judgment, entered January 9, 1936, upon an order of the Appellate Division of the Supreme Court in the first judicial department reversing, upon questions of law, a judgment in favor of plaintiffs entered upon a verdict and directing a dismissal of the complaint. Levine v. Blaine Co., 246 App. Div. 717, reversed. DISPOSITION: Judgments reversed, etc. CASE SUMMARY: PROCEDURAL POSTURE: A trial court entered a judgment for plaintiff tenant in her action against defendant tenement owner for damages resulting from the amputation of her arm. The Appellate Division of the Supreme Court, First Judicial Department (New York) reversed and dismissed the tenant's complaint. She appealed. OVERVIEW: The tenant cut her finger on a stiff piece of fiber on a rope used to operate a dumbwaiter in the owner's tenement. An infection developed which led the amputation of her arm. The court said that, ordinarily, the fitness of a rope for a particular use and possibility of danger arising from its use depended upon its tensile strength rather than the material from which it was made. It agreed that the tenant failed to prove that a reasonable man would have foreseen or guarded against the risk of injury from bristles or slivers of the rope. However, the trial court prevented the tenant from supplying the necessary proof. It excluded evidence intended to show a general custom or practice to equip dumbwaiters with ropes that do not develop bristles, slivers, or splinters, as well as evidence concerning the nature and qualities of rope. Because a question of negligence had been presented, the general usage or practice was competent to show either ordinary care or the failure to exercise such care. The trial court's exclusion of the tenant's evidence unduly hampered the presentation of her case. OUTCOME: The court reversed the judgment of the appellate court and granted a new trial to the tenant. CORE TERMS: rope, bristle, tenant, expert evidence, dumbwaiter, slivers, exclusion of evidence, risk of injury, general custom, customary use, stiff, infection, landlord, custom, finger, arm LexisNexis(R) Headnotes Torts > Negligence > Proof of Negligence > Custom [HN1] Ordinarily the fitness of a rope for a particular use and possibility of danger arising in such use depends upon its tensile strength rather than upon any other qualities. Torts > Negligence > Proof of Negligence > Custom Torts > Negligence > Standards of Care > Reasonable Care Torts > Negligence > Duty > Duty Generally [HN2] General usage or custom may be shown in order to establish a standard of construction and equipment. When a question of negligence is involved the general usage or practice is competent to show either ordinary care or the failure to exercise such care. One is not Page 2 273 N.Y. 386, *; 7 N.E.2d 673, **; 1937 N.Y. LEXIS 1218, *** obliged, however, to use the best methods or to have the best equipment or the safest place, but only such as are reasonably safe and appropriate for the business. HEADNOTES: Negligence -- landlord and tenant -- buildings -tenement houses -- cut on finger from bristle of dumbwaiter rope -- infection causing loss of arm -action, tenant against landlord, to recover therefor -insufficiency of evidence to warrant recovery -erroneous exclusion of evidence as to general custom and of expert evidence concerning qualities of rope. SYLLABUS: 1. In an action to recover for personal injuries alleged to have been sustained through the negligence of the defendant, evidence that in a tenement house maintained by it, the handrope used by tenants in operating a dumbwaiter was dirty and rough, with stiff bristles or slivers protruding therefrom, and that while a tenant was using the rope a stiff piece of fibre cut her finger, infection developed and amputation of the arm followed, is insufficient [***2] to warrant recovery. There is no proof that a reasonable man would have foreseen or guarded against the risk of such an injury. 2. It was error, however, for the trial court to exclude evidence to show a general custom or practice to equip dumbwaiters with ropes which do not develop bristles, slivers or splinters, and also to exclude expert testimony to show why one kind of rope may cause a foreseeable risk of injury which is customarily avoided by use of rope of a different kind. Such evidence might have completed the chain of proof. COUNSEL: Samuel M. Zuckerman and Mildred Zuckerman for appellants. The defendant was negligent in providing for the use of its tenants a rough and coarse handrope which was entirely covered with stiff bristles, slivers, splinters and other dangerous particles which protruded through and extended from the surface layers thereof and which was exposed and in no wise protected by any cover or precautionary measure so that when touched it would prevent any sliver, bristle or other part of the rope from pricking or lacerating the skin and causing damage and in permitting the dangerous and defective rope and the condition it was in to exist for a period [***3] of two months prior to the accident. (Sellers v. Dempsey, 26 App. Div. 22; Rosen v. Potterbaum, 151 App. Div. 713; Nadel v. Fichten, 34 App. Div. 188; Albert v. Wachsman, 169 N. Y. Supp. 138; Harkin v. Crumbie, 14 Misc. Rep. 439; Toitman v. Roosin, 166 N. Y. Supp. 821; Knupfle v. Knickerbocker Ice Co., 84 N. Y. 488; Deane v. Stegherr, 160 N. Y. Supp. 1113.) The accident was foreseeable. (Hall v. N. Y. Tel. Co., 214 N. Y. 49; Condran v. Park & Tilford, 213 N. Y. 341; Lowery v. Manhattan Ry. Co., 99 N. Y. 158; Metallic Comp. Casting Co. v. Fitchburg, 109 Mass. 277; Ramsey v. Carolina-Tenn. Power Co., 143 S. E. Rep. 861; Hollidge v. Duncan, 199 Mass. 121; Wagner v. International Ry. Co., 232 N. Y. 176.) The trial court erred in excluding expert testimony as to the general custom concerning the use of handropes and all expert testimony concerning the nature, texture and use of handropes. (Garthe v. Ruppert, 264 N. Y. 290; Shannahan v. Empire Engineering Corp., 204 N. Y. 543; Rich v. Pelham Hod Elevating Co., 23 App. Div. 246; Jarvis v. [***4] Brooklyn Elevated R. R. Co., 16 N. Y. Supp. 96; 133 N. Y. 623; Jenks v. Thompson, 179 N. Y. 20.) H. H. Brown and E. C. Sherwood for respondent. There was no evidence from which negligence on the defendant's part could be inferred. (Naffky v. Yosovitz, 268 N. Y. 118; Burke v. Witherbee, 98 N. Y. 562; McKinney v. N. Y. Consolidated R. R. Co., 230 N. Y. 194; Paul v. Consolidated Fireworks Co., 212 N. Y. 117; Vandenberg v. Reiss Construction Co., 263 N. Y. 500; Glasier v. Town of Hebron, 131 N. Y. 447; Cleveland v. New Jersey Steamboat Co., 125 N. Y. 299; Loftus v. Union Ferry Co. of Brooklyn, 84 N. Y. 455; Demjanik v. Kultau, 242 App. Div. 255; Polsey v. Waldorf-Astoria, Inc., 220 App. Div. 613; Rowley v. Newburgh Light, Heat & Power Co., 151 App. Div. 65; MacRae v. Chelsea Fibre Mills, 145 App. Div. 588.) The trial court did not err in excluding expert testimony concerning the use of handropes. (Ryan v. Cortland Carriage Goods Co., 133 App. Div. 467; Harley v. B. C. M. Co., 142 N. Y. 31; Burke v. Witherbee, 98 N. Y. 562; Bennett v. Long [***5] Island R. R. Co., 163 N. Y. 1; Sweeney v. B. & J. Envelope Co., 101 N. Y. 520; Chaffee v. Erie R. R. Co., 140 App. Div. 38; Paul v. Consolidated Fireworks Co., 133 App. Div. 310; Cleary v. Dietz Co., 222 N. Y. 126; Ruback v. McCleary, Wallin & Crouse, 220 N. Y. 188.) JUDGES: Crane, Ch. J., Lehman, O'Brien, Hubbs, Loughran, Finch and Rippey, JJ., concur. OPINIONBY: PER CURIAM OPINION: [*388] [**673] In a tenement house, maintained by the defendant, the hand rope used by the tenant in Page 3 273 N.Y. 386, *; 7 N.E.2d 673, **; 1937 N.Y. LEXIS 1218, *** operating a dumbwaiter was, according to the testimony, dirty and rough. Stiff bristles or slivers protruded from the rope. While the plaintiff Edna Levine was using the rope, a stiff piece of fibre cut her finger. Infection developed and amputation of the arm followed. The Appellate Division has reversed a judgment rendered against the defendant for the consequent damages and has dismissed the complaint. [HN1] Ordinarily the fitness of a rope for a particular use and possibility of danger arising in such use depends upon its tensile strength rather than upon any other qualities. We are agreed that upon this record the plaintiffs failed to prove that a reasonable [***6] man would have foreseen or guarded against the risk of injury to his tenants from bristles or slivers of the rope as described by the witnesses, or even as shown by the part which the plaintiffs offered in evidence. A more doubtful question is whether the plaintiffs were prevented from supplying the necessary [*389] proof by the erroneous exclusion of evidence intended to show a general custom or practice to equip dumbwaiters with ropes which do not develop any bristles, slivers or splinters, and of expert evidence concerning the nature and qualities of rope. We have said that [HN2] "General usage or custom may be shown in order to establish a standard of construction and equipment. When a question of negligence is involved the general usage or practice is competent to show either ordinary care or the failure to exercise such care. (Shannahan v. Empire Engineering Corp., 204 N. Y. 543.) One is not obliged, however, to use the best methods or to have the best equipment or the safest place, but only such as are reasonably safe and appropriate for the business." (Garthe v. Ruppert, 264 N. Y. 290, 296, opinion by Crane, J.) A smoother rope might have advantages other [***7] than greater safety. Its customary use might be due to these advantages, and might not show a general recognition that risk of injury would arise from use of a rougher rope. Proof of such custom or practice would then be insufficient, standing alone, to show negligence on the part of an owner who made other choice; but the chain of proof might, in this case, have been completed if evidence of customary use of a different rope had been supplemented by expert evidence explaining how and why one kind of rope may cause a foreseeable risk of injury [**674] which others customarily avoid by choice of a rope of a different kind. Perhaps even if the plaintiffs' proffered evidence had been admitted it would still have been true that no reasonable inference could be drawn that the defendant was negligent, but the rulings at the trial unduly hampered the plaintiffs in the presentation of their case. The judgment of the Appellate Division and that of the Trial Term should be reversed and a new trial granted, with costs to abide the event.