March 6, 2016 Name Qualifications Over 15 years of senior level administrative support within varying industries to include Real Estate, Manufacturing, Biotech, and more Highly organized with extensive experience supporting the ever changing needs of senior staff through calendaring, meeting minutes, scheduling, event coordination, domestic and international travel arrangements, presentations, reporting, etc. Ability to manage multiple projects simultaneously while remaining poised and highly confidential Thrives within fast paced, highly demanding environments requiring extreme flexibility and professionalism Excellent communications skills; highly effective both verbal and written for all levels of interaction Skilled at developing and delivering training courses to team members, providing personal and professional guidance in order to ensure high performing teams Effective team player with the ability to work independently and adjust to changing priorities and direction Proficient in PC and MAC, Microsoft Office (Excel, Word, PowerPoint, and Outlook), Computer/Network Literate, QuickBooks, AP/AR, Concur Expense Program, and 32Soft Professional Experience 2013 – Present ABC Company Carlsbad, CA Administrative Assistant Provides administrative support to the SVP of Human Resources, SVP of Marketing, SVP of Business Development, SVP of Sales and other senior staff members. Provides office management and organizational support as part of the company Core Administrative Team. Facilitates conference calls, video and data conferences, on-site and off-site company meetings and events. Manages heavy calendaring, including coordination and rescheduling of appointments for SVP leaders. Performs advanced word processing and desktop publishing to include PowerPoint presentations, reports, Excel spreadsheets and graphs. Transcribes information of a technical, confidential and/or sensitive nature. Supports the staffing process to create exceptional candidate experience through scheduling of interviews and hosting candidates during the interview day. Reviews voicemails and emails in the leader's absence ensuring prompt action on urgent matters. Arranges corporate travel (international and domestic) and meetings by developing itineraries and agendas; booking transportation, arranging lodging and meeting accommodations. Assists Sr. Facilities Coordinator with internal facility needs and management. Processes vendor invoices for payment. Assists HR with projects as needed and maintains confidentiality when working with employee records. Responsible for department American Express account and expense reporting. Works with the Board of Directors as needed and is the acting Executive Assistant to the CEO and CFO in her absence. Extreme confidentiality at all times within this highly regulated public company environment. 2012 – 2013 ABC Company San Diego, CA Executive Assistant/Office Manager Provided administrative support to President/Owner and Creative Director; managed office operations, Facility and Administrative staff. Managed the daily calendaring, domestic and international travel arrangements and appointment scheduling for the President/Owner and Creative Director. Extremely high volume travel activity for the President. Responsible for all company purchasing needs, payroll, accounts payable and receivable, reconciling corporate bank accounts and corporate credit card account, and preparing expense reports. Managed the employee and project time tracking, company event planning, maintaining cell phone account and office equipment, and IT functions/problem solving. Facilitated with Benefit Administration, HR Policies, new hire screening, paperwork and training. Liable for new supplier and subcontractor paperwork, website postings, blog maintenance, and safety. Delivered team building to help promote a healthy and positive work environment. March 6, 2016 2005 – 2012 ABC Company Carlsbad, CA Executive Assistant/Office – Facilities Manager Hired as the Executive Assistant supporting the President/Owner, EVP/Owner and COO; promoted to manage/organize facilities and office operations in addition to maintaining administrative support functions. Managed all senior staff travel arrangements for both domestic and heavy international travel. Responsible for all company correspondence and senior staff calendaring, appointment scheduling, conference room coordination, event planning and meeting preparation. Preparation of expense reports and reconciliation of corporate American Express account. Responsible for Corporate and Facility budgets as well as the Employee Activities budget. Supervised Facilities Coordinator. Selected and maintained relationships with office and facility vendors; frequently traveled to Mexico to work with facilities Human Resources staff and the General Manager. Participated in Philanthropy Committee and Sustainability Committee weekly meetings. Responsible for all office purchasing, maintaining cell phone accounts, copiers and printers. Assisted with minor IT functions and problem solving. 2001 – 2005 ABC Company Del Mar, CA Executive Assistant Provided support to the President, Executive President, SVP, CFO and VP. Prepared expense reports, coordinated travel arrangements, on-site and off-site meetings, PowerPoint presentations and heavy correspondence to include working with the large Wal-Mart client. Oversaw Receptionist and duties; provided personal assistance functions for the President. Assisted Property Manager with monthly billing and scheduling vendors for properties. Administration of company IT needs. Responsible for various Office Management duties to include cell phone plan, snack plan, business machine maintenance, etc. 1997 – 2001 ABC Company Carlsbad, CA Corporate Sales Coordinator (1999 – 2001) Provided support to the SVP of Sales, Corporate National Sales Manager, Corporate Sales Reps, VP of Callaway Merchandising & Design and division's customers. Worked with customer service, production, embroidery, and shipping to accommodate high volume. Facilitated information flow to representatives on product availability and account performance. Analyzed and summarized the sales of product within the division. Planned sales meetings and trade shows. Responsible for all travel and meeting arrangements for direct reports and 30 + Sales Representatives. Managed department budget and expense reports for direct reports. Data Entry Supervisor (1997 – 1999) Responsible for supervision of 7 Data Entry Clerks. Report daily to Director of Global Services, VP of Forecasting and President on order entry status. Created and maintained seasonal sales programs, entering of new accounts, and maintenance of orders. Education Facilities Management Certificate Program UCSD Extension General Studies, Diploma Carlsbad High School 2007 – 2009 1980 – 1984 Carlsbad, CA