1423 North 600 West, West Bountiful, UT 84087
(801) 292-8715 Cell phone (801) 891-8429,
E-MAIL- lucky10brand@gmail.com
BRANDEE ROWLEY
(1996- 2008)
WORK EXPERIENCE
2008- Current Intermountain Medical Center, Murray, Utah.
Senior Executive Secretary, Intermountain Medical Center Administration. Salary $17.50/ hour
This position is responsible for providing secretarial and administrative support services in an
efficient, accurate and courteous manner. This position reports to and supports the Chief Nursing
Officer and Operations Officer in fulfilling all duties of their position for the Urban Central
Region.
 Daily contact in person with physicians, hospital employees, department managers,
members of the Urban Central Region Board of Directors, Intermountain corporate
personnel, patients, patient's families, and general public.
 Highly visible position which reflects directly on the hospital and Administration.
 Must be able to make decisions, prioritize, and work in a stressful environment.
 Excellent communication/interpersonal skills and a working knowledge of Microsoft
Windows, Word, and Excel as well as a willingness to learn specialized computer
applications.
 Office duties: Computer Skills (typing, spreadsheets, presentations, databases); Mail;
Filing; Telephones; Appointments
 Coordinate schedules, notices
 Coordinate meeting agendas, handouts, catering, and other meeting preparation. Take
minutes of Hospital, UCR and Board meetings as requested. Attend necessary meetings
to record and distribute minutes.
 Coordinate on-boarding projects/planning and events as assigned.
 Greet visitors in a pleasant manner and provide information and direction regarding
hospital services and department locations.
 Listen to and resolve complaints from patients, family members, physicians, and other
customers.
 Assist other Administration secretaries in completion of their work and provide
secretarial services for UCR Admin team members.
 Exhibit behavior consistent with Intermountain Healthcare's Mission, Vision, and Values
and Intermountain UCR Service Quality Standards.
2008 Intermountain Medical Center, Murray, Utah.
* Accepted additional responsibilities in additional to position with Mechanical Circulatory
Support Department.
Office Coordinator III- Cardiovascular Research, Cardiovascular Critical Care Medicine, The
Utah Artificial Heart Program. Salary: $15.75/ hour
This position requires exceptional organizational skills and should be able to act with minimal
direction from management and directors.
 Correspondence and personal interactions require the position to function as a facilitator,
and/or liaison.
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Responsible for organizing, planning, and administering and overseeing all office
administrative activities for the Cardiovascular Research Department, and Mechanical
Circulatory Support Department.
Assists the manager of the Mechanical Circulatory Support Department, Surgical
Directors of the Utah Artificial Heart Program, the Cardiovascular Critical Care Medicine
Physicians, and the manager of the Cardiovascular Research Department in achieving the
goals of state of the art and cost effective patient care; high quality medical education,
and improved patients outcomes through research and quality assurance activities.
Coordinate and assist in the planning of each departments meetings.
Office support functions for 3 CV Critical Care Physicians, 3 Department Managers, 6
Nurse Coordinators, 4 Engineering Associates, 16 Research Coordinators, 2 Regulatory
Specialists, 1 Marketing Coordinator, 1 Equipment Specialist, and 1 File Clerk; including
scheduling appointments, preparation for appointments and meetings and general
correspondence.
Coordinate travel arrangements for department’s members. Maintain and process material
for professional societies and department members’ professional expenditures. Prepare
reimbursements for staff upon return as needed.
Orders needed office supplies/resources to ensure smooth functioning of departments.
Position requires knowledge of all department policies, procedures, functions, reports,
applicable statistics, and special projects as well as an understanding of hospital and
corporate policies.
Meets all mandatory requirements of the position including required cases,
licensure/certification, employee health requirements, and adherence to code of conduct.
Division Organization Activities
Creates and maintains multiple schedules that are the basis for the patient care, research
study compliance, and educational activities for the departments. Requires
communication and coordination with multiple physicians, managers, coordinators, and
community contacts. Specific responsibilities include:
CVR Journal Club (Quarterly)
Staff Meetings (Bi-weekly and Monthly)
CV Executive Committee (Monthly)
MCS Multidisciplinary Meeting (Weekly)
Department Volunteer/Intern coordination and compliance
Participates in welcoming orientation for new employees
Assist MCS Manager in preparation for Joint Commission certification and compliance
Financial Management
Functions as timekeeper for Cardiovascular Research Department and as the designation
back-up timekeeper for Cardiology Administration.
Responsible for CVR Department payroll including payroll monitoring and reporting,
including human resources activity for department.
Maintains accurate records and generates reports.
Responsible for correct financial procedures in all financial reports and requests.
Responsible for correct monthly status reports for MCS department.
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Responsible for overseeing MCS and CVR department finance tracking including
inpatient charges for daily billing, monthly accrual tracking, and expense tracking for the
MCS department.
Manage patient housing for Utah Artificial Heart patients; including reservations, account
management and billing.
Prepares and submits invoices, purchase requisitions, check requests, and petty cash
requests to department managers for approval.
Educational Activities
Assists in the educational design of educational programs for the departments.
Oversees and coordinates educational conferences for the departments including
negotiating with meeting facility, participant registration, speaker notifications and
arrangements, working directly with CME department, and preparation of
syllabus/mailings.
Specific conferences include:
Annual Cardiovascular Update
Annual Utah Artificial Heart Program Symposium
CV Research Standard Operating Procedures Meeting (Monthly)
CV Research Education Luncheon Meeting (Monthly)
Works with department’s members and outside educators to negotiate contracts and
finalize arrangements
Research Assistant Duties
Acts as a liaison with IRB for Cardiology division members.
Coordinates CVR Journal Club where the latest research findings are presented and
discussed. (Quarterly)
Takes minutes at monthly Executive Committee Meeting where studies are presented for
participation and current studies are updated.
2006- 2008 Intermountain Medical Center, Murray, Utah.
Administrative Assistant, Mechanical Circulatory Support Department which includes; The Utah
Artificial Heart Program and The Cardiovascular Critical Care Medicine Team: Salary
$14.30/hour
 Provide administrative support for the department.
 Order supplies needed for day to day operations and serve as a back-up resource in
ordering necessary equipment needed for clinical operations. This includes the ability to
purchase with a company purchasing card and following through with month end
statements.
 Oversee catering needs and room reservations for the department and Cardiology
Administration.
 Coordinate travel for department’s physicians and staff including out of country travel.
 Take minutes in team meetings and multidisciplinary meetings.
 Participate in coordination and facilitation of meetings, trainings, and symposiums for the
Utah Artificial Heart Program and the UCR Cardiology Administration.
 Provide back up support for Cardiology Administration.
 Use Microsoft suite, Outlook, Internet, AS400, Tandem, Clinical Workstation, and other
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department specific computer applications.
Oversee housing accounts and reservations for the program’s patient hospital housing
needs.
Coordinate community training with all area first responders, emergency departments,
and physicians for the areas in which our patients live.
2005- 2006 LDS Hospital, Salt Lake City, Utah.
Eligibility Counselor: Salary $13.16/hour
 Screen all inpatient self pay patients for possible avenues for financial assistance
 Follow up with patients involved in auto or third party liability accidents
 Meet with crime victims and help them apply for Crime Victim Reparation assistance if
they choose
 Work up Pre-Approval accounts for people needing services who cannot afford them
 Give price quotes for services
 Follow accounts until approved or denied for Medicaid, Crime Victim Reparation,
Intermountain Healthcare Stork Savers, and Intermountain Healthcare Financial
Assistance
 Work with COBRA administrators for those who are found to be eligible for coverage.
Coordinate with companies and submit payment
 Complete tasks using AS400, Tandem, OTG, and Outlook computer programs.
2004-2005 Cottonwood Hospital, Murray, Utah.
Registrar II/ Unit Secretary, Emergency Department: Salary $10.60/hour
 Properly greet and register all patients
 Ensure all information, identification, and forms are updated, complete and understood by
the patient and family
 Collect co-pays and or provide correct information for insurance resources, i.e. financial
assistance referrals, auto/third party liability information forms, workers compensation
forms, and state program information
 Facilitate charts for new and follow-up patients
 Compile demographics, reports and dictation for charts
 Properly file charts
 Obtain an understanding of insurance carriers and providers
 Order tests for physicians
 Set up appointments for patients as requested by physicians
 Answer and place calls for physicians and medical personnel
 Convey Intermountain Healthcare's Mission, Vision, and Values to all co-workers,
patients, and family/friends whom I am in contact with to ensure top quality service
2003 Clothesline Express, Tooele, Utah.
Customer Service Representative: Salary $8/hour
 Facilitated intake and pick-up orders
 Prepared clothing for cleaning
 Packaged complete orders
2001-2003 Mountain West Medical Center, Tooele, Utah.
Senior Circle Advisor: Salary $13.80/hour
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Facilitate outreach wellness program by creating local chapter in conjunction with
Community Health Systems' national association outline by assessing community
economy along with the population of individuals 50 years and older
Promote awareness of health and wellness, fitness, and fellowship by producing regular
newsletter to detail scheduled programs and events along with insightful information for
members and prospective members
Advertise and educate area by creating newspaper ads detailing the attractive base of
benefits available through membership. Also organizing events to support objective
intended. Attend and/or participate in area events to educate local government,
chamber of commerce, hospital b board of directors, hospital staff and community
Coordinate and supply ADT 24-hour Emergency Response System to residents who need
the added security service. Contract with Medicaid Waiver to reach clients who are
referred
Develop and oversee hospital's first organized volunteer auxiliary and gift shop
I have been able to achieve these duties with the ability to
Work independently, work within a budget, and use my organizational and marketing
skills
Perform advanced office functions and computer skills, including Microsoft word and
excel, the AS400 system, e-mail, internet, cash register, calculator, designing programs,
and attending seminars, training and managers meetings
Achieved the employee of the year 2002.
2000-2001 Dr. Allen E. Workman, Tooele, Utah
Office Assistant and Transcriptionist: Salary $8/hour
 Transcribe dictation for patient’s records
 Assist office secretary with developing office systems for a new area physician
 Perform routine office work during clinic hours to keep schedules flowing.
1996-2000- Self Employed; Grantsville, Utah
 Developed and directed the Grantsville Dance and Art Company
 Duties included; handling all financial aspects, worked with employees and the
community, taught classes, scheduled performances, workshops, and competitions. The
Company grew from 35 students the first year to about 310 at the end of 1999. I sold
the Company for profit and helped the new owners when needed.
EDUCATION:
1990-1992
1990-1992
1988-1990
Davis Applied Technology Center, Kaysville, Utah. Achieved Office Clerk
Certificate.
Bountiful High School, Bountiful, Utah. Diploma.
Evanston High School, Evanston, Wyoming. General education, was involved
with Student Council, and was a member of the Honor Roll.
CERTICATIONS:
PPD skin testing
Office clerk
VOLUNTEER EXPERIENCE:
Organize community events, numerous church callings, softball coach, tending children, and
teaching various gymnastics and dance classes. Coordinate fundraising for my daughter’s
softball teams.
INTERESTS AND ACTIVITIES:
Family, travel, human ethics, health and exercise, education.
REFERENCES AVAILABLE UPON REQUEST