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輔仁大學
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493778060
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研
究
生 齊學平
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中
)
研
究
Shyue-Ping Chi
生
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英
)
論
文
名
稱 溝通媒介與文化差異對跨國虛擬團隊績效影響之研究
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中
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論
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稱
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英
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其
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指
導
教
授 楊銘賢 張銀益
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中
)
指
導
教
授 Ming-Hsin Yang Yin-Yih Chang
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英
)
校
內
全
2012.6.22
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2012.6.22
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封面 中文摘要 英文摘要 目錄 表目錄 圖目錄 第一章 第二章 第三章 第四章 第五章 第六章 參考文獻 附
說
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01 02 03 04 05 06 07 08 09 10 11 12 13 14 15
全
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位
博士
類
別
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學 100
年
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版 101
年
語
文 中文
別
關
鍵
字 溝通媒介 文化差異 團隊互動 團隊績效
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中
)
關
鍵
字 Global Virtual Teams Communication Media Cultural Diversity Team Performance
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英
)
摘
要
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中
)
現代新興資訊科技擁有極佳的溝通效能，能增進人際間的互動與了解。電腦溝通工具種類繁多、功能
變項，以團隊互動與團隊績效為因變項，探索溝通媒介對跨國虛擬團隊的之影響。本研究以台商企業
： 1、跨國虛擬團隊的團隊績效主要受到團隊互動中的組織溝通、凝聚力、信任、衝突及相互支持等
異的影響。因此，本研究提出以溝通媒介與文化差異為主要影響因素的跨國虛擬團隊的溝通媒介IPO
(Netmeeting)、即時通訊(MSN)。其次強調「回饋速度」，在平時連繫與訊息分享上，電子郵件被使用
差異對團隊互動不利的影響。 4、本研究發現，跨國虛擬團隊的團隊績效主要受到團隊互動的影響，
摘 The emergence of virtual team has been caused by the globalization of the world economy. Multinational cor
要 many management and cultural challenges as well. This study explores the approach of improving the perfor
( multi-correlation, regression and AMOS to analyze the data, and got the conclusions as followed: 1、Factors
英 the four major factors of communication media constructs. The access convenience is the most important fac
) affect team interaction.
論
文
目
次
目 錄 I 表 目 錄 III 圖 目 錄 VI 第壹章 緒 論 1 第一節 研究背景 1 第二節 研究動機 3 第三節 研究目的
異 38 第七節 文化差異與溝通媒介對跨國團隊之影響 47 第叁章 研究方法 53 第一節 研究架構 53 第二
節 團隊績效的訪談結果 84 第五節 分析與討論 85 第六節 小結 92 第伍章 問卷調查結果與分析 95 第一
實務建議 134 第三節 研究限制與未來研究 135 參考文獻 137 附錄一、跨國虛擬團隊個案訪談清單 16
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