M
ARY
M
AUREEN
B
ROWN
Professor
Department of Political Science & Public Administration
University of North Carolina at Charlotte
9201 University City Blvd.
Charlotte, NC 28223-0001
Telephone: (704)687-3497
M.Brown@uncc.edu
Ph.D., 1994
M.P.A., 1987
B.S., 1985
University of Georgia - Qualified Fields: Public Administration, Public
Policy, Management Information Systems (Terry College of Business,
UGA)
University of Oklahoma
University of Maryland
2007-Current
2003-2010
Appointments
University of North Carolina at Charlotte, Professor
Visiting Scientist, Software Engineering Institute, Carnegie Mellon
University. Research topics: IT Performance Measurement; IT Cost
Models; IT Integration and Interoperability.
1998- 2012 Senior Fellow, Center for Excellence in Municipal Management, George
Washington University
2002- 2007
1995-2002
University of North Carolina Chapel Hill, Associate Professor
University of North Carolina Charlotte, Assistant Professor/Associate
Professor
R
ESEARCH
Refereed Journals/Proceedings
Brown, Mary Maureen. "Revisiting the IT Productivity Paradox." The American Review of
Public Administration (2014): 0275074014523102.
"Resource Management Decision 700 and Programmatic Interdependencies" Software
Engineering Institute Carnegie Mellon University Press 2012
1

"Cost Growth and Adaptation in Networked Organizations: A Study of Major Defense
Acquisition Programs" Defense Acquisition Review Journal accepted December 2010
"Programmatic and Constructive Interdependence: Emerging Insights and Predictive Indicators of Development Resource Demand." third author of seven. Software Engineering Insitute
Carnegie Mellon University Press July 2010
“Understanding E-Government Benefits: An Examination of Leading-Edge Local Governments”
The American Review of Public Administration, 6 2007; vol. 37: pp. 178 - 197.
“
The Acquisition of Joint Programs: The Implications of Interdependencies” CrossTalk, The
Journal of Defense Software Engineering , May 2007
“Joint Capabilities and Systems of Systems Solutions: A Multidimensional Approach to
Understanding Cost Drivers”
Defense Acquisition Review Journal . April-July 2005. with Robert Flowe
"Measurement and Analysis: What Can and Does Go Wrong?" IEEE Computer Society Annual
Conference Proceedings . 2004. with Dennis Goldenson.
“Achieving Advanced Electronic Government Services: Opposing Environmental Constraints”
Public Performance & Management Review, 28:1 p.96 – 113.
“Technology Diffusion and the Knowledge Barrier.”
Public Performance & Management Review
26:4 p. 345-359.
“Stimulating Productivity: A Case of Incentive Conflicts”
Public Performance & Management
Review 26:3 p.1-4. with Kirsten Olson
"Learning Organizations in the Public Sector? A Study of Police Agencies Employing
Information and Technology to Advance Knowledge." Public Administration Review.
Vol 63(1) p30-43.
"The Benefits and Costs of Information Technology Innovations: An Empirical Assessment of a
Local Government Agency." Public Performance & Management Review 24:4(351-366).
June 2001
"Database Protection in a Digital World: Why the United States Should Decline to Follow the
European Model." Information and Communications Technology Law , Vol 9 No 1, 2000. pgs 27-60. (With John Conley and Robert Bryan).
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"Public Sector Information Resources in the Coming Millennium: A Management Imperative."
Public Administration and Management: An Interactive Journal . Volume 5, Number 1.
"Criminal Justice Discovers Information Technology." In The Nature of Crime: Continuity and
Change . U.S. Department of Justice, July 2000.
"Database Protection in a Digital World." Richmond Journal of Law & Technology.
6(1999):1-
72. (With John Conley and Robert Bryan).
“Implementing Geographic Information Systems in Government: An Empirical Assessment of
Local Partnerships.”
Journal of Public Administration and Research Theory.
8(1998)4:499-525 . (With Laurence O’Toole and Jeffrey Brudney).
“Public Sector Information Technology Initiatives: Implications for Programs of Public
Administration.”
Administration & Society . 30:4, 421-442. September 1998. (With J.L.
Brudney).
“A ‘Smarter, Better, Faster, and Cheaper’ Government? Contracting for Geographic Information
System Adoption.”
Public Administration Review, vol. 58(2), (1998). (with Jeffrey L.
Brudney).
“An Empirical Assessment of the Hurdles to Geographic Information System Success in Local
Governments.”
State and Local Government Review, 28:3 . P.293-203. Fall 1997.
“Information Systems and Organizational Development: Meeting the Demands of Information
Resource Management in the 21 st
Century.” International Journal of Public
Administration , vol. 17(3&4), (1994), pp. 637-658. (with Jeffrey L. Brudney)
“Computing in Graduate Education in Public Administration: An Assessment of Current
Practices and Future Needs.”
Social Sciences Computer Review . vol. 10 (Summer 1992), pp. 241-254. (with Jeffrey L. Brudney)
“Do Geographic Information Systems Meet Public Managers' Expectations?” State and Local
Government Review . 1992 (Spring). (with Jeffrey L. Brudney)
“Training in Volunteer Administration: Assessing the Needs of the Field.”
Journal of Volunteer Administration . 1990 (October). (with Jeffrey L. Brudney)
“Educational Needs in Volunteer Administration.”
Voluntary Action Leadership . 1990
(Summer). (with Jeffrey L. Brudney)
Professional Journals
3

“The Move Toward Online Government Services”.
Digital Government Innovation Bulletin .
November 2003.
“Masse Bringt Klasse” (2003) Kommune21 . August 2003.
“A Status Report on Computer Applications in MPA Programs.”
PA Times , 18:10. American
Society for Public Administration. pp S4-S28. (1 Oct 1995). With W.L. Waugh, R.J. Hy,
J.L. Brudney.
Books
Public Information Management and E-Government: Policy and Issues . (2013) IGI Global.
Hershey: PA. Lead Author. Co-authored with G.D. Garson
Book Chapters/ Monographs
"Improving Community Resilience through Networks." Disaster Resiliency: Interdisciplinary
Perspectives. Edited by Naim Kapucu, Christopher V. Hawkins, Fernando I. Rivera.
Published November 19th 2012 by Routledge – 414 pages
“Illuminating Risk: The Complexity of Trans-Disciplinary Collaborative Efforts” Complexity and Policy Analysis.
Ed. Goktug Morcol. Boston: ISCE Publishing 2008
“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of
Integration and Interoperability.” Software Engineering Institute, CMU. October 2004. with David Zubrow and William Anderson.
“Revealing Cost Drivers for Systems Integration and Interoperability Through Q Methodology.”
Software Engineering Institute, CMU. October 2004. With William Anderson.
“Cost and Risk Drivers of Systems-of-Systems Efforts: The Need for Joint Requirements
Engineering.” Report to Department of Defense, OSD, PA&E
“Illuminating Uncertainties in the Software Process: An Overview of Q Methodology.”
CMU/SEI-2004-TN-026
“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.”
Handbook of Public Information Systems 2 nd ed, Edited by G. David
Garson.
New York: Marcel Dekker, 2004.
“Bridging the Gap between IT Needs in the Public Sector and Public Administration Education”
Handbook of Public Information Systems 2 nd
ed, Edited by G. David Garson.
New York:
Marcel Dekker, 2004.
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“The Strategic Planning Cycle.”
Handbook of Practical Human Resource Management 2 nd
ed.
.
Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 2004. (with Roger Brown)
“Electronic Government”
Encyclopedia of Public Administration and Public Policy.
2003.
Marcel Dekker
“Information Systems” Encyclopedia of Public Administration and Public Policy . 2003. Marcel
Dekker
“The Role of Information Systems in Emergency Management” 2003. In
Public Managers
Handbook . Rhodes, Terrel (ed) Sage Publications. (with Piper Charles).
“Information Technology Skill Building in Public Administration Graduate Curricula.”
Handbook of Public Information Systems, Edited by G. David Garson.
New York: Marcel
Dekker, 1999. (With J.L. Brudney, W. Waugh, and R. Hy).
“Mitigating Risk of Information Technology Initiatives: Best Practices and Points of Failure for the Public Sector.”
Handbook of Public Information Systems, Edited by G. David Garson.
New York: Marcel Dekker, 1999.
“The Strategic Planning Cycle.”
Handbook of Practical Human Resource Management . Edited by Condrey, Stephen. Jossey-Bass Inc. San Francisco. 1997. (with Roger Brown)
"Toward On-Line Service Delivery: A Primer on Electronic Government." George Washington
University, Center for Excellence in Municipal Management. October, 2000.
“Computer-Based Information Systems: A Public Management Tool.”
Handbook for
Georgia County Commissioners 4th Ed . 1996. Carl Vinson Institute of Government.
“Geographic Information Systems.”
Handbook for Georgia County Commissioners 4th Ed .
1996. Carl Vinson Institute of Government.
“Computer-Based Information Systems: A Public Management Tool.”
Handbook for
Georgia Mayors and Councilmembers . 1993. Carl Vinson Institute of Government.
(with William C. Bell)
“Geographic Information Systems.”
Handbook for Georgia Mayors and Councilmembers 3rd
Ed . 1993. Carl Vinson Institute of Government. (with William C. Bell)
“Computer-Based Information Systems: A Public Management Tool.” Handbook for Georgia
County Commissioners 3rd Ed . 1993. Carl Vinson Institute of Government. (with
William C. Bell)
5

“Geographic Information Systems.”
Handbook for Georgia County Commissioners 3rd Ed .
(1993). Carl Vinson Institute of Government. (with William C. Bell)
Dissertation Research
“Translating Geographic Information System Plans Into Results: An Implementation Analysis of
Local Government Partnerships” (Chair: Jeffrey L. Brudney). Through a nationwide study of local governments in various stages of geographic information system adoption, this research assesses the effects of relationship structure on implementation and organizational outcomes in the areas of goal attainment, productivity and performance, decision making, and public service. Funded by a research grant from the Carl Vinson
Institute of Government, UGA. Nominated by the University of Georgia for the
American Political Science Association Leonard D. White Award.
Patents
“Knowledge Based Community Oriented Policing System.” U.S. Patent # 6,173,284. Awarded
January 9, 2001
Grants and Contracts
Awarded
“Acquisition Risks in a World of Joint Capabilities” 2014 with Zac Mohr. Accepted for tier 2 funding (contingent on additional funding)
NPS - BAA-12-002 N00 244-12-1-0047
“Acquisition Risks in a World of Joint Capabilities” ($119,113) Awarded September
2012
NPS-BAA-10-002: “Acquisition Risks in a World of Joint Capabilities” ($119,778) Awarded
September 2010
NPS-BAA-09-002: “Acquisition Risks in a World of Joint Capabilities” ($119,778) Awarded
September 2009 -- funded three students
Department of Defense Research Instrumentation: The Public Policies, Programs, and Processes
Network Analysis System Pending ($63,129.40) refused by Dean
NPS-BAA-10-002: “Acquisition Risks in a World of Joint Capabilities” ($138,778) Awarded
September 2010
“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of
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Integration and Interoperability” ($280,000). U.S. Department of Defense. (2006).
“Unlocking the Potential of Joint Capabilities: An Examination of the Cost and Risk Drivers of
Integration and Interoperability” ($150,000). U.S. Department of Defense. (2005).
“Joint Capabilities Cost Analysis” ($250,000). U.S. Department of Defense. (2004).
Isolating the Cost of Interdependencies: The Role of Transaction Costs in Integration and
Interoperability” ($1,250,000). U.S. Department of Defense. Acceptance Refused by
UNC School of Government
“Enterprise Application Integration” ($250,000). Contract with the Charlotte Mecklenburg
Police Department and the School of Information Technology to develop an enterprise wide integration plan. June 2001.
Visiting Scholar Research Grant. "Toward Online Government Services." GWU, June-August
$35,000
“A Problem Solving System Prototype” ($1,020,836). Contract with the Charlotte Mecklenburg
Police Department and the School of Information Technology to develop a prototype of an expert system to address community policing needs.
“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($3,559,961). September,
1995.
“Advancing Community Policing.” U.S. Department of Justice. Grant will fund the design and development of an integrated community oriented policing system. The system will be designed to provide accurate, timely data to field level officers. ($4,120,920). September,
1996.
“Knowledge Based Community Oriented Policing System.” U.S. Department of Justice. Grant funds the design and development of an integrated community oriented policing system.
Responsibilities include developing the design and overseeing the implementation of all development efforts. The system will be designed to provide accurate, timely data to field level officers. ($4,036,603). April, 1998.
“Future Alert Contact Network.” The National Institute of Justice. Scope of responsibilities includes researching, designing, and developing an information based alert system. The system will spontaneously notify officers via electronic mail and pager when pre-defined events take place in the community. This type of system has never before been developed, when operational it will provide significant benefits to policing across the
United States. ($234,980). December, 1996.
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“Introduction to DataWarehouse Modeling.” DataWarehousing Institute, Charlotte-Mecklenburg
Police Department. ($2,000). Boston. December 7-8, 1998. ($2,500).
“Commercialization Planning Workshop II.” Office of Law Enforcement Technology
Commercialization, U.S. Department of Justice. October, 1998. ($2,500)
“Introduction to DataWarehousing.” DataWarehousing Institute, Charlotte-Mecklenburg Police
Department. Chicago. September 23-25, 1998. ($2,500).
“Beyond the Rhetoric: Facing the Challenges of Community Policing.” Chicago, August 12-14,
1998. $1,500.
“Managing Software Development.” Carnegie-Mellon University. Charlotte-Mecklenburg Police
Department. ($1,995). March, 1998.
“Oracle Designer 2000 System Analyst Masters Program.” ($15,000). Grant provided by the
Charlotte-Mecklenburg Police Department to receive five (one-week long) Oracle training courses. The training will provide substantial support to the teaching of information resource based courses for MPA students at UNCC. January, 1997.
“Examining the Role of Information Technology in Policing.” Principal Investigator. ($8,000).
November, 1995.
“A Survey of the Role of Information and Community Policing.” Principal Investigator.
($2,000). January, 1996.
“Police Information Systems Design - Release Time Contract.” Charlotte-Mecklenburg Police
Department (CMPD). Responsibilities include designing a $20 million dollar information system project to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.
(see attached table printed from UNCC Research and Grants office titled "Awards by PI")
UNCC Proposal # Date
98-030 8/29/97
97-122
96-067
11/22/96
11/30/95
Amount
$51,472
24,828
24,570
“Police Information Systems Design - Graduate Student Assistantship.” Charlotte-Mecklenburg
Police Department (CMPD). Assistantships awarded to UNCCharlotte students to research and assist with designing a $12 million dollar information system to migrate from mainframe to client-server technology, provide wireless data transfer capabilities, and to establish several large scale databases.
(see attached table printed from UNCC Research and Grants office titled "Awards by PI")
8

UNCC Proposal # Date
96-998 4/2/97
96-928 6/10/96
96-898
96-828
96-728
96-628
6/23/97
6/12/96
6/12/96
10/14/96
Amount
$3,919
4,313
6,300
7,234
8,440
11,000
96-528
96-128
96-128
96-128
2/14/97
5/57/99
10/21/98
5/29/98
5,500
10,080
6,300
6,300
96-128 12/31/95 6,400
“Gaston County Strategic Information Resource Plan.” ($25,000). Gaston County, North
Carolina. Responsibilities include developing a three to five year strategic information resource plan for new technological innovations. December 1996.
Unfunded
"An Architecture Design for the Merlin Trusted System." U.S. Department of Justice
Communications Interoperability and Information Sharing Technologies. $308,579.42
“The Impact of Information Technology on Community Oriented Policing.” National Institute of
Justice. July 15, 1998. ($400,101).
“Establishing a Longitudinal Public Health Information System.” U.S. Department of
Commerce, National Telecommunications and Information Administration. ($179,646).
With William F. Pilkington, D.P.A. 1998.
“Managing Communities’ Health Service Delivery Systems in the 1990s and Beyond: A National
Assessment of Potential New Roles for Health Planning and Voluntary Business and
Provider Coalitions.” Health Care Financing Administration. ($1,149,107). With
William P. Brandon, Ph.D. July 1995.
“Planning Assistance to Develop a Statewide Public Transportation management System for the
South Carolina Department of Transportation.” South Carolina Department of
Transportation. With David Hartgen, Ph.D. June 6, 1995.
“Establishing an Internet for Public Health.” National Institute of Health, Division of Research
Grants. ($16,779). With William F. Pilkington, D.P.A. September 30, 1997.
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Consultant Reports
“UNCCharlotte School of Information Technology (SIT) Needs Assessment.” Attended conferences at Carnegie Mellon University, Syracuse University, and SUNY-Albany, to assess programs and provide feedback to UNCCharlotte SIT. May 1998.
“Request for Authorization to Plan a New Degree Program for the University of North Carolina
Charlotte.” UNCCharlotte School of Information Technology. November, 1998
“Gaston County Information Needs Assessment.” Gaston County, NC May 1997.
“Information Resource Management and the Role of Community Policing -- A Five Year Plan.”
Charlotte-Mecklenburg Police Department, 1996.
“An Evaluation Model for Studying Adolescent Pregnancy Prevention.” Mecklenburg Council on Adolescent Pregnancy, 1996.
“Division of Rehabilitation Services: An Assessment of Data Resources.” Report presented to the Georgia Division of Rehabilitation Services Research Center Development
Committee, September, 1993.
“Geographic Information System User Needs Study.” Report presented to the Cobb County GIS
Steering Committee, April 1992.
“Cobb County Addressing Report.” Report Presented to the Cobb County Information System
Committee, August 1992.
Consultation
Steve Nixon, House Defense Appropriations Subcommittee of the U.S. Congress. July 28, 2005.
Deputy Director Resource Analysis Phil Rodgers, Acquisition, Technology, and Logistics, OSD.
February, 2005.
Air Force Scientific Advisory Board, May 2005.
Conference Presentation/Participation
"Network Evolution: A Longitudinal Study of Resource Dependence" SECOPA September 25-
28, 2013. Charlotte, NC.
“Acquisition Risks in a World of Joint Capabilities.” Naval Postgraduate School Acquistion
10

Research Symposium May 15-17 2013. Monterey, Ca.
“Acquisition Risks in a World of Joint Capabilities.” Naval Postgraduate School Acquistion
Research Symposium May 12-15 2012. Monterey, Ca.
“Meeting the New IT Standard: How Programs Can Build Competencies into Their Curriculum”
2005 NASPAA Annual Conference. Washington, D.C., October 13-15, 2005
“Illuminating Risk: The Complexity of Trans-Disciplinary Collaborative Efforts” 1st
International Workshop on Complexity and Policy Analysis. 22-24 June. University of
Cork. Cork, Ireland
“Strategic Information Management.” Food and Drug Administration. George Washington
University. July 28, 2005
“Transaction Cost Investments” Defense Information System Agency. George Washington
University, June 15, 2005.
“Identifying Differential Cost Drivers for Integration and Interoperability.” Systems and Software
Technology Conference. April 21, 2005. Salt Lake City, Utah With Robert Flowe and
Sean Hamel.
"Measurement and Analysis: What Can and Does Go Wrong?" 10th IEEE International Metrics
Symposium. Sept 14-16, 2004. Chicago.
“Estimating the Costs of Integration and Interoperability” Society of Cost Estimating and
Analysis National Conference. June 15-18, 2004. Manhattan Beach, Ca.
“Joint Capabilities: Cost & Risk Factors for Software Systems Integration” International Society of Parametric Analysts. May 2004. Rome, Italy
“Joint Capabilities: Cost Scaling Factors for System Integration” Software Technology
Conference. April 2004. Salt Lake City, Utah
“Strategic Information Management” North Carolina City and County Management Association.
Feb 20, 2004
“Constellations: An Analogy for Understanding IT Costs.” North Carolina Local Government
Budget Association. July 10, 2003
“Achieving the Benefits of E-Government? An Examination of the Family Support Act of
1988.” Seventh National Public Management Research Conference. Georgetown
University. September 2003
11

“Achieving Advanced Electronic Government Services: An Examination of Obstacles and
Implications from an International Perspective” Sixth National Public Management
Research Conference. Bloomington, Indiana. September 2001
"Enterprise Application Integration." APHSA, Washington DC, September 22, 2000
"Toward Online Service Delivery." University of Delaware, Institute of Public Administration.
Oct 10, 2000
"Information Technology and Schools of Public Administration: A Curriculum Outline."
NASPAA Annual Conference, Roanoke, Virginia October 20, 2000.
"Toward Online Service Delivery." GWU Department of Public Administration. August, 2000
Panel Moderator. Charlotte Chapter ASPA Nov 14, 2000
“Information Technology – Failures and Successes.” Police Executive Research Forum. May 2-
4, 1998. San Antonio, Texas.
UNCCharlotte Cameron Applied Research Series. “Information Technology and Community
Policing.” Feb 19, 1998.
“Information Technology Resources: The Role of Citizen Involvement.” Annual Meeting of the
American Political Science Association. August 30, 1998. Boston.
“Strategic Information Management.” National Executive Institute, Federal Bureau of
Investigation. April, 1998.
“Public Sector Information Technology Initiatives: Implications for Programs of Public
Administration.” National Public Management Research Conference. The University of
Georgia, Athens, Georgia. October, 1997.
“Aligning Information Technology with a Community Policing Paradigm.” Attorney General’s
Annual Conference on Information Technology in Law Enforcement. Wisconsin
Department of Justice. Stevens Point, Wisconsin. October, 1997.
“Public Sector Information Resources in the Coming Millennium: A Management Imperative.”
American Political Science Association. Washington, DC August 28-31, 1997.
“Public Sector Information Technology Initiatives: Implications for Programs of Public
Administration.” The University of Georgia, 25th Anniversary Conference. May 9-10,
1997.
“Information Resource Management in Law Enforcement.” Presented at the International Chiefs
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of Police: Law Enforcement Information Managers Annual Conference, Las Vegas, NV.
June, 1996. Length 32p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two
Competing Hypotheses.” Southern American Political Science Association, Atlanta,
Georgia. November 2-5, 1995. Length 36p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two
Competing Hypotheses.” Presented at the Annual Meeting of The Academy of
Management in Vancouver, Canada. August 5-11, 1995. Length 37p.
“Reaping the Benefits of Technological Innovations: An Empirical Examination of Two
Competing Hypotheses.” Paper presented at the Southern Political Science Association
Annual Meeting, Atlanta, GA, Nov 3-5, 1994.
“Meeting Geographic Information System Goals Under Varying Types of Relationship
Structures.” Paper presented at the Annual Meeting of the Urban and Regional
Information System Association, Atlanta, GA, July 26-29, 1993.
“Modes of Geographic Information System Adoption in Public Organizations: Examining the
Effects of Different Implementation Structures.” Paper presented at the Annual Meeting of the American Society for Public Administration, San Francisco, CA, July 17-21, 1993.
(with Jeffrey L. Brudney)
"Government-Based Volunteer Programs: Toward a More Caring Society.” Paper presented at the Independent Sector Spring Research Forum, San Antonio, TX, March 18-19, 1993.
(with Jeffrey L. Brudney)
“Information Systems and Organizational Development: Meeting the Demands of Information
Resource Management in the 21 st
Century” presented at the Southeastern Conference on
Public Administration, Montgomery AL, October 7-9, 1992
“Analytic Tools, Policy Decisions: Exploring the Effects of Using GIS for Congressional
Redistricting.” Paper presented at the 14th Annual Research Conference of the
Association for Public Policy Analysis and Management, Oct. 28-30, 1994, ANA Hotel,
Washington, D.C.
Chair and discussant, panel entitled “Mapping and Data Accuracy,” at the 1992 Southern
Regional Conference of Urban and Regional Information System Association, Atlanta,
GA, September 28-30, 1992
Professional Workshops
13

“Managing the Risks Associated with Information Technology Innovations.”
Executive
Leadership in a Changing Environment.
The Brookings Institution. Boar’s Head Inn,
Charlottesville, Virginia. January 26-30, 1998.
“Lessons Learned: The Pitfalls and Failures of Information System Technology.” Damascus,
Syria and Amman, Jordan. May 1996.
“GIS and the World Wide Web.” Arabian Delegation, UNCC/USIA. June 15, 1995. (three hours).
“Evaluation Tools.” Arabian Delegation, UNCC/USIA. June 15, 1995. (three hours).
Honors and Awards
Robert T. Golembiewski Award for Outstanding Achievement in Public Administration,
University of Georgia, 1991
Pi Alpha Alpha, University of Oklahoma Chapter, 1987
Academic For-Credit Courses Taught
T EACHING
“Project Management”
“Electronic Government”
“Public Policy Analysis”
“Research Applications in Public Administration.”
“Strategic Information Management.”
“Information Resource Management”
“Public Sector IRM”
“Business Process Reengineering”
“IT Project Management”
“Strategic Planning”
Workshops
Project Management
Best Practices and Points of Failure -- Avoiding Information Technology Disasters
Risk Mitigation in Information Technology Implementation
Strategic Information Management
Introduction to Networking Solutions
Database Design and Development
Systems Analysis
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Information Resource Management in the Public Sector
Research Methods in Public Administration
Data Applications in Public Administration
Micro-Computer Applications for Public Administrators
Research Methods
Introduction to Public Administration
Public Policy Analysis and Evaluation
S
ERVICE
NASPAA (2003-2005) Chair of Information Technology Committee
ASPA (2002- ) Member of Science and Technology Committee
Member of the COPS National Community Oriented Policing Resource Board, U.S. Department of Justice.
Caudle & Spears, PA. Legal Consulting in Information Technology. June, 1998.
National Institute of Justice, Peer Reviewer for Grant Solicitations. November, 1996; May 1997;
October, 1997; January 1998, April 1998, June 1998, September 1999.
Reviewer for the State and Local Government Review and Annals of Regional Science
Member of the School of Information Technology Planning Committee. 1997.
Member of the Master of Public Administration Admissions Committee. 1995-96, 1996-97.
Member of the Arts and Sciences Computer Technology Committee. 1995-96.
Member of the Social Sciences Computer Technology Sub-Committee. 1995-96.
Community Service
Member of the Charlotte, North Carolina, Council of Government, Police Executive Committee.
Member of Executive Committee, Charlotte-Mecklenburg Police Department.
Member of the Strategic Planning Committee, Charlotte-Mecklenburg Police Department.
Member of the Executive Level Technology Steering Committee, Charlotte-Mecklenburg Police
Department.
Member of the Applied Research Committee, Charlotte-Mecklenburg Police Department.
Applied Experience
Successfully directed the design, development, and implementation of:
 a local area network consisting of Intel (Windows NT4.0) and Unix (Sun Solaris) based servers, supporting ~2,000 clients dispersed over 18 satellite sites (ATM over
Sonet),
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 numerous database development efforts employing a variety of database products including Paradox, MS Access, and Oracle.
 a web server hosting a variety of business applications.
 the migration of an enterprise-wide database from mainframe to client-server technology.
 strategic information technology planning efforts pertaining to personnel management, payroll and finance, recruitment and training, and daily tactical operations.
Successfully negotiated several contracts ranging in value from $25,000 to >$3 million for a variety of services including network design and implementation, radio network design and implementation, and database design and development.
Developed and implemented the first state-wide integrated education information system. The system is holistic in that it incorporates all education data and provides an encompassing view of education in Georgia. The system was developed in such a way that it interfaces with several database packages, statistical packages, and geographic information systems.
The system is jointly shared among the Georgia Department of Technical and Adult
Education, The Georgia Department of Education, The University System of Georgia, and the Georgia State Legislature.
Developed strategic plans for establishing a research center at the Division of Rehabilitation
Services, Georgia Department of Human Resources.
Designed, coordinated, and managed development of a county-wide computerized address database.
Developed strategic plans for a multidepartmental geographic information system.
Designed and developed computerized databases for:

Department of Political Science, University of Georgia for tracking doctoral students

Department of International Development, University of Georgia for tracking university affiliated international projects

Board of Regents of the State of Georgia for tracking and predicting student enrollment for the University System
16