Question 1
Based on distribution channel used, Dell's B2C business model can be classified as a
Choose one answer.
a. direct marketing by mail-order company.
b. pure-play e-tailer.
c. click-and-mortar retailer.
d. direct sales by manufacturer.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Which of the following is not a characteristic of e-banking?
Choose one answer.
a. saves users time and money
b. is more expensive for banks
c. is becoming an enabling feature of business growth in the developing world
d. is increasing peer-to-peer (P2P) online lending
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
An online seller of travel services that generates revenue by charging fees for its services
is an example of a
Choose one answer.
a. market maker.
b. transaction broker.
c. content disseminator.
d. viral marketer.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
A characteristic that describes customer loyalty to a site that eventually results in higher
revenue best defines
Choose one answer.
a. retention.
b. acquisition.
c. stickiness.
d. attachment.
Correct
Marks for this submission: 1/1.
Question 5 B
Marks: 1
Materials used in the production of a product best defines
Choose one answer.
a. indirect materials.
b. direct materials.
c. MRO materials.
d. production materials.
Incorrect
Marks for this submission: 0/1.
Question 6 B
Marks: 1
Two types of materials and supplies that are traded in B2B are
Choose one answer.
a. digital and physical.
b. direct and indirect.
c. horizontal and vertical.
d. commodities and nonproduction.
Incorrect
Marks for this submission: 0/1.
Question 7
Marks: 1
The wireless implementation of e-government mostly to citizens but also to businesses
best describes
Choose one answer.
a. mobile government.
b. Government 2.0.
c. Web 2.0.
d. government commerce.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Updating knowledge as time progresses best describes
Choose one answer.
a. knowledge classification.
b. knowledge codification.
c. knowledge distribution.
d. knowledge evolution.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Which of the following is the e-government category that includes interactions between
governments and businesses?
Choose one answer.
a. government-to-enterprise.
b. government-to-business.
c. government-to-government.
d. government-to-corporation.
Correct
Marks for this submission: 1/1.
Question 10 B
Marks: 1
The central point of control for an e-market best defines
Choose one answer.
a. information portal.
b. collaboration hub.
c. vortal.
d. vendor hub.
Incorrect
Marks for this submission: 0/1.
Question 1
Which of the following is not a characteristic of e-banking?
Choose one answer.
a. saves users time and money
b. is more expensive for banks
c. is becoming an enabling feature of business growth in the developing world
d. is increasing peer-to-peer (P2P) online lending
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1 D
A members-only shopping club, where members can buy goods at large discounts
describes
Choose one answer.
a. specialty club.
b. membership-based club.
c. exclusive club.
d. private shopping club.
Incorrect
Marks for this submission: 0/1.
Question 3
Marks: 1
Amazon.com experienced each of the following except
Choose one answer.
a. maintaining its position as the number one B2C money-making EC site in the
world.
b. driving growth largely by product diversification and its international presence.
c. declaring its first profit in 2005.
d. patenting its 1-click feature which allows customers to place an order in a secure
manner without having to enter personal, billing, and shipping information each
time they shop.
Correct
Marks for this submission: 1/1.
Question 4 B
Marks: 1
High-quality bicycle manufacturer Gregg's Cycles does not sell its products online, nor
do they allow their bicycles to be sold online by others. By not selling online, Gregg's
Cycles avoids ________ with its dealers and the independent bike shops that sell its
bikes.
Choose one answer.
a. pricing conflict
b. channel conflict
c. multichannel distribution
d. disintermediation
Incorrect
Marks for this submission: 0/1.
Question 5
Marks: 1
The purchase of goods and services as they are needed, usually at prevailing market
prices, best defines
Choose one answer.
a. direct materials.
b. consolidation.
c. spot buying.
d. strategic sourcing.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
E-procurement limitations and challenges include each of the following except
Choose one answer.
a. the technology needs to be updated frequently.
b. the system may be too complex.
c. the cost may be too high.
d. the ease of getting suppliers to cooperate electronically.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Most universities use e-learning
Choose one answer.
a. exclusively in reaching students who could not otherwise attend classes.
b. only when forced by administrators to use it as a way to recruit distant students or
reduce costs.
c. as a total replacement for traditional classrooms.
d. as a supplementary channel to traditional classrooms.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
A focal point for all corporate training and learning activities, including online ones best
describes
Choose one answer.
a. learning center.
b. e-university.
c. online service center.
d. computer-based learning.
Incorrect
Marks for this submission: 0/1.
Question 9
Marks: 1
According to an Australian Government 2.0 task force report, by embracing Government
2.0 governments can
Choose one answer.
a. cultivate and harness the enthusiasm of citizens, letting them more fully
contribute to their well-being and that of their community.
b. unlock the immense economic and social value of information and other content
held by governments to serve as a precompetitive platform for innovation.
c. make democracy more participatory and informed.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 10 C
Marks: 1
Governments use Web 2.0 tools mainly for
Choose one answer.
a. collecting local, state, and federal taxes.
b. procurement, voting, and e-learning.
c. collaboration, dissemination of information, e-learning, online forums, and
citizen engagement.
d. distributing unemployment and welfare benefits.
Incorrect
Marks for this submission: 0/1.
Question 1
Based on distribution channel used, Dell's B2C business model can be classified as a
Choose one answer.
a. direct marketing by mail-order company.
b. pure-play e-tailer.
c. click-and-mortar retailer.
d. direct sales by manufacturer.
Correct
Marks for this submission: 1/1.
Question 2 C
Marks: 1
A search engine whose mission is to help people find local qualified services ranging
from mechanics to restaurants to hairstylists describes
Choose one answer.
a. Freddy's List.
b. Pricescan.com.
c. Yelp.
d. Local.com.
Incorrect
Marks for this submission: 0/1.
Question 3
Marks: 1
The removal of organizations or business process layers responsible for certain
intermediary steps in a given supply chain describes
Choose one answer.
a. reintermediation.
b. extraction.
c. relocation.
d. disintermediation.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
High-quality bicycle manufacturer Gregg's Cycles does not sell its products online, nor
do they allow their bicycles to be sold online by others. By not selling online, Gregg's
Cycles avoids ________ with its dealers and the independent bike shops that sell its
bikes.
Choose one answer.
a. pricing conflict
b. channel conflict
c. multichannel distribution
d. disintermediation
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
The aggregated catalogs of all approved suppliers combined into a single internal
electronic catalog defines
Choose one answer.
a. bartering exchange.
b. buy-side e-marketplace.
c. sell-side e-marketplace.
d. internal procurement marketplace.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
E-procurement benefits include each of the following except
Choose one answer.
a. reducing the number of suppliers.
b. ensuring delivery on time, every time.
c. ease of internal and external integration.
d. improving information flow and management.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Governments use Web 2.0 tools mainly for
Choose one answer.
a. collecting local, state, and federal taxes.
b. procurement, voting, and e-learning.
c. collaboration, dissemination of information, e-learning, online forums, and
citizen engagement.
d. distributing unemployment and welfare benefits.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Which of the following is a Web 2.0 e-learning technology that offers almost 400 elearning products, including a comprehensive library of Web-based classroom, distancelearning, and self-study curricula?
Choose one answer.
a. IBM Workplace Collaborative Learning 2.0 software
b. Macromedia
c. eCollege
d. ComputerPrep
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Each of the following is an example of e-government except a(an)
Choose one answer.
a. eBay-seller selling surplus army supplies.
b. contractor submitting an application for a building permit using a city hall Web
site.
c. unemployed worker consulting a Web site operated by the state employment
department to learn about job openings in his city.
d. citizen taking an online drivers' education course.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
The exclusive online publication of Stephen King's e-book Riding the Bullet
Choose one answer.
a. was a failure because the cost of the book was too high.
b. produced very few sales.
c. was an unqualified success and established electronic publishing as a legitimate
competitor for traditional publishers.
d. was disrupted by hackers who breached security, then distributed free copies of
the book.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
A business model where a company sells in multiple marketing channels simultaneously
best defines
Choose one answer.
a. multichannel business model.
b. concurrent business model.
c. direct marketing.
d. revenue enhancement.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Each of the following describes retailing except
Choose one answer.
a. a retailer is a sales intermediary.
b. many manufacturers sell directly to consumers and through wholesalers and
retailers.
c. e-tailing makes it easier for a manufacturer to sell directly to customers by cutting
out the intermediary.
d. companies that produce a large number of products, such as Procter & Gamble,
do not need retailers for efficient distribution.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Based on distribution channel used, Dell's B2C business model can be classified as a
Choose one answer.
a. direct marketing by mail-order company.
b. pure-play e-tailer.
c. click-and-mortar retailer.
d. direct sales by manufacturer.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
B2B transactions that involve communication, design, planning, information sharing, and
activities beyond financial transactions among business partners defines
Choose one answer.
a. exchanges.
b. collaborative commerce.
c. trading communities.
d. public marketplaces.
Correct
Marks for this submission: 1/1.
Question 5 C
Marks: 1
The main uses of social networks include
Choose one answer.
a. reducing the number of suppliers.
b. encouraging maverick purchases.
c. learning useful business intelligence.
d. driving traffic to online Web properties.
Incorrect
Marks for this submission: 0/1.
Question 6
Marks: 1
The planning, organizing, and coordinating of all the activities relating to purchasing
goods and services needed to accomplish the organization's mission best defines
Choose one answer.
a. buy-side e-marketplace.
b. supply chain management.
c. procurement management.
d. customer relationship management.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Potential drawbacks of e-learning include each of the following except
Choose one answer.
a. instructors must be retrained.
b. knowledge retention is lower than in traditional classrooms.
c. assessment issues remain to be resolved.
d. the intellectual property of content developers must be protected.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
A focal point for all corporate training and learning activities, including online ones best
describes
Choose one answer.
a. learning center.
b. e-university.
c. online service center.
d. computer-based learning.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
A system that locates, extracts, and provides specific answers to user questions expressed
in natural language best describes
Choose one answer.
a. automated question-answer.
b. decision support system.
c. knowledge location system.
d. FAQ.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
The business forces driving the transition from traditional education to online learning
include each of the following except
Choose one answer.
a. technological change.
b. competition and cost pressures.
c. network connectivity.
d. limited supply of faculty with specialized expertise.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
Amazon.com experienced each of the following except
Choose one answer.
a. maintaining its position as the number one B2C money-making EC site in the
world.
b. driving growth largely by product diversification and its international presence.
c. declaring its first profit in 2005.
d. patenting its 1-click feature which allows customers to place an order in a secure
manner without having to enter personal, billing, and shipping information each
time they shop.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Which of the following is not a social shopping model?
Choose one answer.
a. personalized event shopping
b. location-based e-commerce
c. private shopping clubs
d. private auctions
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Major advantages of e-commerce to buyers include
Choose one answer.
a. finding products and services that are not available in local stores.
b. buying in groups.
c. shopping globally.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1 D
Unplanned purchases of items needed quickly, often at non-prenegotiated higher prices,
best defines
Choose one answer.
a. impulse purchases.
b. free market.
c. MRO purchasing.
d. maverick buying.
Incorrect
Marks for this submission: 0/1.
Question 5
Marks: 1
B2B transactions that involve communication, design, planning, information sharing, and
activities beyond financial transactions among business partners defines
Choose one answer.
a. exchanges.
b. collaborative commerce.
c. trading communities.
d. public marketplaces.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
E-procurement limitations and challenges include each of the following except
Choose one answer.
a. the technology needs to be updated frequently.
b. the system may be too complex.
c. the cost may be too high.
d. the ease of getting suppliers to cooperate electronically.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
According to Derven (2009), social networking technology provides many creative
means that can affect learning including
Choose one answer.
a. using it as a coaching and mentoring tool.
b. providing content before a face-to-face learning event.
c. engaging next generation learners.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The online delivery of information for purposes of education, training, or knowledge
management best describes
Choose one answer.
a. edutainment.
b. e-learning.
c. mobile learning.
d. location-based learning.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Expanding access to information for people with disabilities is a performance objective of
which category of e-government?
Choose one answer.
a. G2C
b. G2B
c. G2G
d. IEE
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Which of the following provides learning to an employee while the work is being done?
Choose one answer.
a. decision support system
b. learning on-demand
c. FAQ system
d. information portal
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
A traditional brick-and-mortar store with a mature website that uses a successful clickand-mortar strategy is able to
Choose one answer.
a. give customers the opportunity to perform various functions interactively at any
time.
b. link all of its back-end systems to create an integrated customer experience.
c. leverage its marketing channels by offering the advantages of each marketing
channel to customers from all channels.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Based on distribution channel used, Dell's B2C business model can be classified as a
Choose one answer.
a. direct marketing by mail-order company.
b. pure-play e-tailer.
c. click-and-mortar retailer.
d. direct sales by manufacturer.
Correct
Marks for this submission: 1/1.
Question 3 D
Marks: 1
The competitive advantages of a "pull" vehicle distribution process include each of the
following except
Choose one answer.
a. improved customer satisfaction and better pricing.
b. large cost savings in finished vehicle inventory carrying costs.
c. better cash flow to the manufacturers.
d. creating a build-to-stock environment.
Incorrect
Marks for this submission: 0/1.
Question 4 B
Marks: 1
Which of the following is not one of the major benefits of B2B for both buyers and
sellers?
Choose one answer.
a. expedites processing and reduces cycle time
b. reduces procurement costs
c. enables customized online catalogs with different prices for different customers
d. increases opportunities for collaboration
Incorrect
Marks for this submission: 0/1.
Question 5
Marks: 1
The purchase of goods and services as they are needed, usually at prevailing market
prices, best defines
Choose one answer.
a. direct materials.
b. consolidation.
c. spot buying.
d. strategic sourcing.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
An online third party that brokers a transaction online between a buyer and a seller best
describes
Choose one answer.
a. strategic source.
b. horizontal marketplace.
c. vertical marketplace.
d. online intermediary.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
The process of capturing or creating knowledge, storing it, updating it constantly,
disseminating it, and using it whenever necessary best describes
Choose one answer.
a. data management.
b. knowledge management.
c. decision making.
d. information management.
Correct
Marks for this submission: 1/1.
Question 8 A
Marks: 1
Which of the following uses computer graphic displays to present the impact of
decisions?
Choose one answer.
a. visual interactive simulation.
b. FAQ.
c. progressive dashboard.
d. information portal.
Incorrect
Marks for this submission: 0/1.
Question 9 B
Marks: 1
A system in which retailers make their suppliers fully responsible for determining when
to order and possibly how much to order best describes
Choose one answer.
a. distribution management system.
b. supply chain management.
c. vendor-managed inventory.
d. customer relationship management.
Incorrect
Marks for this submission: 0/1.
Question 10
Marks: 1
The way government makes use of Web 2.0 technologies to interact with citizens and
provide government services best describes
Choose one answer.
a. Government 2.0.
b. Social Networking 2.0.
c. Internet 2.0.
d. Democracy 2.0.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
Each of the following describes retailing except
Choose one answer.
a. a retailer is a sales intermediary.
b. many manufacturers sell directly to consumers and through wholesalers and
retailers.
c. e-tailing makes it easier for a manufacturer to sell directly to customers by cutting
out the intermediary.
d. companies that produce a large number of products, such as Procter & Gamble,
do not need retailers for efficient distribution.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Security for online bank transactions includes each of the following except
Choose one answer.
a. firewalls.
b. SSL encryption.
c. virtual biometrics.
d. digital certificates.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
With all else being equal in the online environment, goods with any of the following
product characteristics are expected to facilitate greater online sales except
Choose one answer.
a. relatively expensive items.
b. high brand recognition.
c. digitized format.
d. frequently purchased items.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
A comprehensive approach to managing an enterprise's interactions with the
organizations that supply the goods and services it uses best defines
Choose one answer.
a. customer relationship management.
b. supply chain management.
c. partnership relationship management.
d. supplier relationship management.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
An online third party that brokers a transaction online between a buyer and a seller best
describes
Choose one answer.
a. strategic source.
b. horizontal marketplace.
c. vertical marketplace.
d. online intermediary.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
The purchase of goods and services as they are needed, usually at prevailing market
prices, best defines
Choose one answer.
a. direct materials.
b. consolidation.
c. spot buying.
d. strategic sourcing.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
The wireless implementation of e-government mostly to citizens but also to
businesses best describes
Choose one answer.
a. mobile government.
b. Government 2.0.
c. Web 2.0.
d. government commerce.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The online delivery of information for purposes of education, training, or knowledge
management best describes
Choose one answer.
a. edutainment.
b. e-learning.
c. mobile learning.
d. location-based learning.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Which of the following is the e-government category that includes activities and services
between government units and their employees?
Choose one answer.
a. government-to-unit
b. government-to-business
c. government-to-division
d. government-to-employees
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
According to an Australian Government 2.0 task force report, by embracing Government
2.0 governments can
Choose one answer.
a. cultivate and harness the enthusiasm of citizens, letting them more fully
contribute to their well-being and that of their community.
b. unlock the immense economic and social value of information and other content
held by governments to serve as a precompetitive platform for innovation.
c. make democracy more participatory and informed.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
In an e-market, PayPal serves as a(an)
Choose one answer.
a. intermediary.
b. service provider.
c. content disseminator.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
The removal of organizations or business process layers responsible for certain
intermediary steps in a given supply chain describes
Choose one answer.
a. reintermediation.
b. extraction.
c. relocation.
d. disintermediation.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
A members-only shopping club, where members can buy goods at large discounts
describes
Choose one answer.
a. specialty club.
b. membership-based club.
c. exclusive club.
d. private shopping club.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
Advantages of using internal catalogs include
Choose one answer.
a. decreasing the number of suppliers.
b. easy financial controls.
c. using search engines to look through internal catalogs.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
The planning, organizing, and coordinating of all the activities relating to purchasing
goods and services needed to accomplish the organization's mission best defines
Choose one answer.
a. buy-side e-marketplace.
b. supply chain management.
c. procurement management.
d. customer relationship management.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
An online third party that brokers a transaction online between a buyer and a seller best
describes
Choose one answer.
a. strategic source.
b. horizontal marketplace.
c. vertical marketplace.
d. online intermediary.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Potential advantages of e-learning include each of the following except
Choose one answer.
a. college professors are anxious to develop new online courses.
b. knowledge retention is higher.
c. learning time is reduced.
d. it costs less to deliver education online than in a traditional classroom.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
An online university from which students take classes from home or other offsite
locations, usually via the Internet best describes
Choose one answer.
a. Web 2.0 university.
b. click and mortar university.
c. distant university.
d. virtual university.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
According to Derven (2009), social networking technology provides many creative
means that can affect learning including
Choose one answer.
a. using it as a coaching and mentoring tool.
b. providing content before a face-to-face learning event.
c. engaging next generation learners.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
A focal point for all corporate training and learning activities, including online ones best
describes
Choose one answer.
a. learning center.
b. e-university.
c. online service center.
d. computer-based learning.
Correct
Marks for this submission: 1/1.
Question 1 A
Marks: 1
Charles wants to buy a John Lennon lithograph over the Internet, but he is unwilling to
pay for it until he inspects it to ascertain authenticity. The auction site through which he
purchases the painting agrees to hold his money until he tells them to release it to the
seller. This is an example of a(an)
Choose one answer.
a. escrow service.
b. trustmark.
c. warranty.
d. verification.
Incorrect
Marks for this submission: 0/1.
Question 2 A
Marks: 1
Each of the following sells well on the Internet except
Choose one answer.
a. tobacco.
b. travel.
c. cars.
d. health and beauty.
Incorrect
Marks for this submission: 0/1.
Question 3 D
Marks: 1
Compared to the traditional job market, the online job market
Choose one answer.
a. has a shorter life cycle.
b. is usually specialized and local in scope.
c. tends to be less reliable.
d. tends to be much less expensive.
Incorrect
Marks for this submission: 0/1.
Question 4
Marks: 1
Portals that store data and enable users to navigate and query these data are
Choose one answer.
a. collaborative portals.
b. information portals.
c. mobile portals.
d. MRO portals.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Advantages of using internal catalogs include
Choose one answer.
a. decreasing the number of suppliers.
b. easy financial controls.
c. using search engines to look through internal catalogs.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
B2B portals that focus on a single industry or industry segment best describes
Choose one answer.
a. local portals.
b. information portals.
c. vortals.
d. collaborative portals.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Which of the following provides learning to an employee while the work is being done?
Choose one answer.
a. decision support system
b. learning on-demand
c. FAQ system
d. information portal
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
An example of G2C is a(an)
Choose one answer.
a. employee at the Chamber of Commerce obtaining local demographic data from a
U.S. census site.
b. driver paying for the renewal of his auto tag online.
c. road contractor using the Internet to submit a closed bid on a paving contract.
d. regional hospital conducting an online reverse auction for cleaning supplies.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
A system that locates, extracts, and provides specific answers to user questions expressed
in natural language best describes
Choose one answer.
a. automated question-answer.
b. decision support system.
c. knowledge location system.
d. FAQ.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Which of the following is not a way that e-books can be delivered?
Choose one answer.
a. via Web access
b. via Web download
c. via RFID
d. via dedicated reader
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
Types of online banking applications include each of the following except
Choose one answer.
a. informational.
b. administrative.
c. directional.
d. portal.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
A B2C model in which sales are done to meet the needs of special events describes
Choose one answer.
a. anniversary shopping.
b. time-based shopping.
c. event shopping.
d. choreographed shopping.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
The competitive advantages of a "pull" vehicle distribution process include each of the
following except
Choose one answer.
a. improved customer satisfaction and better pricing.
b. large cost savings in finished vehicle inventory carrying costs.
c. better cash flow to the manufacturers.
d. creating a build-to-stock environment.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
A Web-based marketplace in which one company sells to many business buyers from ecatalogs or auctions, frequently over an extranet, describes
Choose one answer.
a. sell-side e-commerce.
b. single-side e-commerce.
c. buy-side e-commerce.
d. reflective e-commerce.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Major procurement methods include
Choose one answer.
a. buying at an exchange or industrial mall.
b. buying at private or public auction sites in which the organization participates as
one of the buyers.
c. buying directly from manufacturers, wholesalers, or retailers from their catalogs,
and possibly by negotiation.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Using Internet technology to buy goods and services from a number of known or
unknown suppliers best defines
Choose one answer.
a. e-reverse auctioning.
b. e-tendering.
c. e-sourcing.
d. e-informing.
Correct
Marks for this submission: 1/1.
Question 7 B
Marks: 1
The central point of control for an e-market best defines
Choose one answer.
a. information portal.
b. collaboration hub.
c. vortal.
d. vendor hub.
Incorrect
Marks for this submission: 0/1.
Question 8
Marks: 1
Which of the following is a Web 2.0 e-learning technology that offers almost 400 elearning products, including a comprehensive library of Web-based classroom, distancelearning, and self-study curricula?
Choose one answer.
a. IBM Workplace Collaborative Learning 2.0 software
b. Macromedia
c. eCollege
d. ComputerPrep
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Which of the following uses computer graphic displays to present the impact of
decisions?
Choose one answer.
a. visual interactive simulation.
b. FAQ.
c. progressive dashboard.
d. information portal.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Which of the following is the e-government category that includes all the interactions
between a government and its citizens?
Choose one answer.
a. government-to-business.
b. government-to-public.
c. government-to-citizens.
d. government-to-individuals.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
A method of doing business by which a company generates revenue to sustain itself and
achieve its goals best describes
Choose one answer.
a. strategic plan.
b. mission statement.
c. business model.
d. marketing plan.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
A marketer that uses e-mail to advertise to potential customers is called a
Choose one answer.
a. market maker.
b. transaction broker.
c. content disseminator.
d. viral marketer.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
With all else being equal in the online environment, goods with any of the following
product characteristics are expected to facilitate greater online sales except
Choose one answer.
a. relatively expensive items.
b. high brand recognition.
c. digitized format.
d. frequently purchased items.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
Many-to-many e-marketplaces, usually owned and run by a third party or a consortium,
in which many buyers and many sellers meet electronically to trade with each other best
describes
Choose one answer.
a. exchanges.
b. public market.
c. company-centric EC.
d. spot purchases.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
A corporate-based acquisition site that uses reverse auctions, negotiations, group
purchasing, or any other e-procurement method best defines
Choose one answer.
a. desktop procurement method.
b. buy-side e-marketplace.
c. intermediary.
d. aggregated catalog.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Portals that store data and enable users to navigate and query these data are
Choose one answer.
a. collaborative portals.
b. information portals.
c. mobile portals.
d. MRO portals.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Which of the following is a Web 2.0 e-learning technology that offers almost 400 elearning products, including a comprehensive library of Web-based classroom, distancelearning, and self-study curricula?
Choose one answer.
a. IBM Workplace Collaborative Learning 2.0 software
b. Macromedia
c. eCollege
d. ComputerPrep
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Which of the following is the e-government category that includes activities and services
between government units and their employees?
Choose one answer.
a. government-to-unit
b. government-to-business
c. government-to-division
d. government-to-employees
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Benefits of e-learning include
Choose one answer.
a. innovative teaching.
b. flexibility and self-paced.
c. updated and consistent material.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Formal education that takes place off campus, usually, but not always, through online
resources best defines
Choose one answer.
a. virtual university.
b. mobile learning.
c. distance learning.
d. self-paced learning.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
An online seller of travel services that generates revenue by charging fees for its services
is an example of a
Choose one answer.
a. market maker.
b. transaction broker.
c. content disseminator.
d. viral marketer.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
The competitive advantages of a "pull" vehicle distribution process include each of the
following except
Choose one answer.
a. improved customer satisfaction and better pricing.
b. large cost savings in finished vehicle inventory carrying costs.
c. better cash flow to the manufacturers.
d. creating a build-to-stock environment.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Security for online bank transactions includes each of the following except
Choose one answer.
a. firewalls.
b. SSL encryption.
c. virtual biometrics.
d. digital certificates.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
A corporate-based acquisition site that uses reverse auctions, negotiations, group
purchasing, or any other e-procurement method best defines
Choose one answer.
a. desktop procurement method.
b. buy-side e-marketplace.
c. intermediary.
d. aggregated catalog.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Unplanned purchases of items needed quickly, often at non-prenegotiated higher prices,
best defines
Choose one answer.
a. impulse purchases.
b. free market.
c. MRO purchasing.
d. maverick buying.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Materials used in the production of a product best defines
Choose one answer.
a. indirect materials.
b. direct materials.
c. MRO materials.
d. production materials.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
The online delivery of information for purposes of education, training, or knowledge
management best describes
Choose one answer.
a. edutainment.
b. e-learning.
c. mobile learning.
d. location-based learning.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Which of the following provides learning to an employee while the work is being done?
Choose one answer.
a. decision support system
b. learning on-demand
c. FAQ system
d. information portal
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
The three major elements of Caterpillar Inc.'s learning infrastructure include
Choose one answer.
a. governance.
b. a learning technology infrastructure.
c. an alignment strategy.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
The exclusive online publication of Stephen King's e-book Riding the Bullet
Choose one answer.
a. was a failure because the cost of the book was too high.
b. produced very few sales.
c. was an unqualified success and established electronic publishing as a legitimate
competitor for traditional publishers.
d. was disrupted by hackers who breached security, then distributed free copies of
the book.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
In an e-market, PayPal serves as a(an)
Choose one answer.
a. intermediary.
b. service provider.
c. content disseminator.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
A method of doing business by which a company generates revenue to sustain itself and
achieve its goals best describes
Choose one answer.
a. strategic plan.
b. mission statement.
c. business model.
d. marketing plan.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Types of online banking applications include each of the following except
Choose one answer.
a. informational.
b. administrative.
c. directional.
d. portal.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
High-quality bicycle manufacturer Gregg's Cycles does not sell its products online, nor
do they allow their bicycles to be sold online by others. By not selling online, Gregg's
Cycles avoids ________ with its dealers and the independent bike shops that sell its
bikes.
Choose one answer.
a. pricing conflict
b. channel conflict
c. multichannel distribution
d. disintermediation
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Denver Boards, a B2B manufacturer of snowboard equipment, can reach and target new
retail customers in order to grow its online business by
Choose one answer.
a. hiring an affiliation service to drive traffic to its Web site.
b. reviewing POS data.
c. mining data.
d. advertising in traditional media.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Major procurement methods include
Choose one answer.
a. buying at an exchange or industrial mall.
b. buying at private or public auction sites in which the organization participates as
one of the buyers.
c. buying directly from manufacturers, wholesalers, or retailers from their catalogs,
and possibly by negotiation.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Which of the following uses computer graphic displays to present the impact of
decisions?
Choose one answer.
a. visual interactive simulation.
b. FAQ.
c. progressive dashboard.
d. information portal.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The primary advantage that e-books offer publishers is
Choose one answer.
a. the ability to reach many readers.
b. lower production, marketing, and distribution costs.
c. the ease of customizing textbooks and trade books.
d. the ease of updating books in real-time.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Learning, training, and knowledge sharing in social networks and by using social
software tools for learning best describes
Choose one answer.
a. social learning.
b. virtual learning.
c. self-paced learning.
d. computer-based learning.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
According to an Australian Government 2.0 task force report, by embracing Government
2.0 governments can
Choose one answer.
a. cultivate and harness the enthusiasm of citizens, letting them more fully
contribute to their well-being and that of their community.
b. unlock the immense economic and social value of information and other content
held by governments to serve as a precompetitive platform for innovation.
c. make democracy more participatory and informed.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
A search engine whose mission is to help people find local qualified services ranging
from mechanics to restaurants to hairstylists describes
Choose one answer.
a. Freddy's List.
b. Pricescan.com.
c. Yelp.
d. Local.com.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
The competitive advantages of a "pull" vehicle distribution process include each of the
following except
Choose one answer.
a. improved customer satisfaction and better pricing.
b. large cost savings in finished vehicle inventory carrying costs.
c. better cash flow to the manufacturers.
d. creating a build-to-stock environment.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Retailers who sell over the Internet are
Choose one answer.
a. e-tailers.
b. disintermediaries.
c. marketing managers.
d. multichannel marketers.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
Purchases of goods and services based on long-term contracts best defines
Choose one answer.
a. direct materials.
b. consolidation.
c. spot buying.
d. strategic sourcing.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
The main uses of social networks include
Choose one answer.
a. reducing the number of suppliers.
b. encouraging maverick purchases.
c. learning useful business intelligence.
d. driving traffic to online Web properties.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Denver Boards, a B2B manufacturer of snowboard equipment, can reach and target new
retail customers in order to grow its online business by
Choose one answer.
a. hiring an affiliation service to drive traffic to its Web site.
b. reviewing POS data.
c. mining data.
d. advertising in traditional media.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Which of the following uses computer graphic displays to present the impact of
decisions?
Choose one answer.
a. visual interactive simulation.
b. FAQ.
c. progressive dashboard.
d. information portal.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The business forces driving the transition from traditional education to online learning
include each of the following except
Choose one answer.
a. technological change.
b. competition and cost pressures.
c. network connectivity.
d. limited supply of faculty with specialized expertise.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
According to Derven (2009), social networking technology provides many creative
means that can affect learning including
Choose one answer.
a. using it as a coaching and mentoring tool.
b. providing content before a face-to-face learning event.
c. engaging next generation learners.
d. all of the above.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
According to an Australian Government 2.0 task force report, by embracing Government
2.0 governments can
Choose one answer.
a. cultivate and harness the enthusiasm of citizens, letting them more fully
contribute to their well-being and that of their community.
b. unlock the immense economic and social value of information and other content
held by governments to serve as a precompetitive platform for innovation.
c. make democracy more participatory and informed.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
With all else being equal in the online environment, goods with any of the following
product characteristics are expected to facilitate greater online sales except
Choose one answer.
a. relatively expensive items.
b. high brand recognition.
c. digitized format.
d. frequently purchased items.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
The effect upon sales of consumers receiving a referral or recommendation from other
consumers defines
Choose one answer.
a. location-based economy.
b. referral economy.
c. regional economy.
d. viral marketing.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
An online seller of travel services that generates revenue by charging fees for its services
is an example of a
Choose one answer.
a. market maker.
b. transaction broker.
c. content disseminator.
d. viral marketer.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
B2B transactions that involve communication, design, planning, information sharing, and
activities beyond financial transactions among business partners defines
Choose one answer.
a. exchanges.
b. collaborative commerce.
c. trading communities.
d. public marketplaces.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
E-commerce that focuses on a single company's buying needs or selling needs best
defines
Choose one answer.
a. computer exchange.
b. business-to-business e-commerce.
c. private marketplace.
d. company-centric EC.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
E-procurement limitations and challenges include each of the following except
Choose one answer.
a. the technology needs to be updated frequently.
b. the system may be too complex.
c. the cost may be too high.
d. the ease of getting suppliers to cooperate electronically.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
Expanding access to information for people with disabilities is a performance objective of
which category of e-government?
Choose one answer.
a. G2C
b. G2B
c. G2G
d. IEE
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
Potential drawbacks of e-learning include each of the following except
Choose one answer.
a. instructors must be retrained.
b. knowledge retention is lower than in traditional classrooms.
c. assessment issues remain to be resolved.
d. the intellectual property of content developers must be protected.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
Which of the following is the e-government category that includes activities within
government units and those between governments?
Choose one answer.
a. government-to-unit
b. government-to-practice
c. government-to-government
d. government-to-business
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Which of the following is a Web 2.0 e-learning technology that offers almost 400 elearning products, including a comprehensive library of Web-based classroom, distancelearning, and self-study curricula?
Choose one answer.
a. IBM Workplace Collaborative Learning 2.0 software
b. Macromedia
c. eCollege
d. ComputerPrep
Correct
Marks for this submission: 1/1.
1
Marks: 1
Sears' marketing strategy is best described as a
Choose one answer.
a. brick-and-mortar strategy.
b. shared service mall strategy.
c. click-and-mortar strategy.
d. direct marketing from a manufacturer strategy.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Advantages of the electronic job market for job seekers include
Choose one answer.
a. accessing newsgroups that are dedicated to finding jobs.
b. reducing application-processing costs by using electronic application forms.
c. conducting interviews online.
d. viewing salary surveys for recruiting strategies.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Gateways to storefronts and e-malls are
Choose one answer.
a. shopping portals.
b. shopbots.
c. shopping browsers.
d. intelligent search engines.
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
Key business drivers for B2B include each of the following except
Choose one answer.
a. the availability of a secure broadband Internet platform.
b. the ability to reduce delays.
c. the willingness of companies to incur higher costs to improve collaboration.
d. the need for collaborations between suppliers and buyers.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Companies use ________ to sell their unneeded assets for quick disposal or to dispose of
excess, obsolete, and returned products.
Choose one answer.
a. private auctions
b. liquidation
c. reverse auctions
d. forward auctions
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Which of the following is the unplanned, emergency-type buying where buyers usually
pay more?
Choose one answer.
a. maverick buying
b. spot buying
c. impulse purchasing
d. extreme purchasing
Incorrect
Marks for this submission: 0/1.
Question 7
Marks: 1
Potential drawbacks of e-learning include each of the following except
Choose one answer.
a. instructors must be retrained.
b. knowledge retention is lower than in traditional classrooms.
c. assessment issues remain to be resolved.
d. the intellectual property of content developers must be protected.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The exclusive online publication of Stephen King's e-book Riding the Bullet
Choose one answer.
a. was a failure because the cost of the book was too high.
b. produced very few sales.
c. was an unqualified success and established electronic publishing as a legitimate
competitor for traditional publishers.
d. was disrupted by hackers who breached security, then distributed free copies of
the book.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
The wireless implementation of e-government mostly to citizens but also to businesses
best describes
Choose one answer.
a. mobile government.
b. Government 2.0.
c. Web 2.0.
d. government commerce.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
The major tasks of knowledge management include each of the following except
Choose one answer.
a. creating knowledge.
b. capturing knowledge.
c. supplementing knowledge.
d. managing knowledge.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
With all else being equal in the online environment, goods with any of the following
product characteristics are expected to facilitate greater online sales except
Choose one answer.
a. relatively expensive items.
b. high brand recognition.
c. digitized format.
d. frequently purchased items.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
A traditional brick-and-mortar store with a mature website that uses a successful clickand-mortar strategy is able to
Choose one answer.
a. give customers the opportunity to perform various functions interactively at any
time.
b. link all of its back-end systems to create an integrated customer experience.
c. leverage its marketing channels by offering the advantages of each marketing
channel to customers from all channels.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 3
Marks: 1
Which of the following is not a social shopping model?
Choose one answer.
a. personalized event shopping
b. location-based e-commerce
c. private shopping clubs
d. private auctions
Correct
Marks for this submission: 1/1.
Question 4
Marks: 1
A Web-based marketplace in which one company sells to many business buyers from ecatalogs or auctions, frequently over an extranet, describes
Choose one answer.
a. sell-side e-commerce.
b. single-side e-commerce.
c. buy-side e-commerce.
d. reflective e-commerce.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
B2B portals that focus on a single industry or industry segment best describes
Choose one answer.
a. local portals.
b. information portals.
c. vortals.
d. collaborative portals.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
The purchase of goods and services as they are needed, usually at prevailing market
prices, best defines
Choose one answer.
a. direct materials.
b. consolidation.
c. spot buying.
d. strategic sourcing.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
The wireless implementation of e-government mostly to citizens but also to businesses
best describes
Choose one answer.
a. mobile government.
b. Government 2.0.
c. Web 2.0.
d. government commerce.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
The process of capturing or creating knowledge, storing it, updating it constantly,
disseminating it, and using it whenever necessary best describes
Choose one answer.
a. data management.
b. knowledge management.
c. decision making.
d. information management.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
The primary advantage that e-books offer publishers is
Choose one answer.
a. the ability to reach many readers.
b. lower production, marketing, and distribution costs.
c. the ease of customizing textbooks and trade books.
d. the ease of updating books in real-time.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Updating knowledge as time progresses best describes
Choose one answer.
a. knowledge classification.
b. knowledge codification.
c. knowledge distribution.
d. knowledge evolution.
Correct
Marks for this submission: 1/1.
Question 1
Marks: 1
Each of the following is a revenue model for online independent travel agents except
Choose one answer.
a. contract negotiators.
b. direct revenues from commissions.
c. subscription or membership fees.
d. revenue sharing fees.
Correct
Marks for this submission: 1/1.
Question 2
Marks: 1
Amazon.com experienced each of the following except
Choose one answer.
a. maintaining its position as the number one B2C money-making EC site in the
world.
b. driving growth largely by product diversification and its international presence.
c. declaring its first profit in 2005.
d. patenting its 1-click feature which allows customers to place an order in a secure
manner without having to enter personal, billing, and shipping information each
time they shop.
Correct
Marks for this submission: 1/1.
Question 3 B
Marks: 1
Each of the following is a characteristic of WAYN except
Choose one answer.
a. it is a popular social networking Web site.
b. when it introduced fees for its premier travel membership service, it lost most of
its new subscriptions.
c. it is not aimed at any particular age group.
d. it enables its users to create a personal profile and upload and store photos.
Incorrect
Marks for this submission: 0/1.
Question 4
Marks: 1
The electronic acquisition of goods and services for organizations via the Internet or
private network best defines
Choose one answer.
a. e-procurement.
b. spot buying.
c. resource acquisition.
d. MRO planning.
Correct
Marks for this submission: 1/1.
Question 5
Marks: 1
Key business drivers for B2B include each of the following except
Choose one answer.
a. the availability of a secure broadband Internet platform.
b. the ability to reduce delays.
c. the willingness of companies to incur higher costs to improve collaboration.
d. the need for collaborations between suppliers and buyers.
Correct
Marks for this submission: 1/1.
Question 6
Marks: 1
Using Internet technology to buy goods and services from a number of known or
unknown suppliers best defines
Choose one answer.
a. e-reverse auctioning.
b. e-tendering.
c. e-sourcing.
d. e-informing.
Correct
Marks for this submission: 1/1.
Question 7
Marks: 1
An example of G2C is a(an)
Choose one answer.
a. employee at the Chamber of Commerce obtaining local demographic data from a
U.S. census site.
b. driver paying for the renewal of his auto tag online.
c. road contractor using the Internet to submit a closed bid on a paving contract.
d. regional hospital conducting an online reverse auction for cleaning supplies.
Correct
Marks for this submission: 1/1.
Question 8
Marks: 1
According to an Australian Government 2.0 task force report, by embracing Government
2.0 governments can
Choose one answer.
a. cultivate and harness the enthusiasm of citizens, letting them more fully
contribute to their well-being and that of their community.
b. unlock the immense economic and social value of information and other content
held by governments to serve as a precompetitive platform for innovation.
c. make democracy more participatory and informed.
d. do all of the above.
Correct
Marks for this submission: 1/1.
Question 9
Marks: 1
The primary advantage that e-books offer publishers is
Choose one answer.
a. the ability to reach many readers.
b. lower production, marketing, and distribution costs.
c. the ease of customizing textbooks and trade books.
d. the ease of updating books in real-time.
Correct
Marks for this submission: 1/1.
Question 10
Marks: 1
Software applications for the administration, documentation, tracking, and reporting of
training programs, classroom and online events, e-learning programs and training content
best describes
Choose one answer.
a. visual performance systems.
b. dashboards.
c. learning management systems.
d. automated-question answer systems.
Correct
Marks for this submission: 1/1.