National University of Singapore BMA 5013 Corporate Strategy Semester 2, spring 2013 Instructor: WANG, Lihua Office Location: MRB, #6-28 Telephone: 6516 6805 Email: bizlw@nus.edu.sg Textbook and Reading Materials Case Packet (required) Grant, Robert M. Contemporary Strategy Analysis. Seventh Edition (Wiley) (optional). Additional readings will be made available on IVLE. COURSE DISCRIPTION This course is about the formulation of competitive strategy—the goals and functional policies that define the way a business position itself in its environment. Formulating a competitive strategy involves identifying structurally attractive industries and building positions of sustainable competitive advantage in industries a firm chooses to compete. Corporate Strategy is an integrative course. It takes a broad view of the environment and adopts a firm-level perspective. By examining how policies in each functional area can be integrated into an overall strategy, the course illustrates how ideas from other core courses, such as Marketing, Finance, and Organizational Behavior, need to be drawn together to craft a competitive advantage. Two broad concerns are central to the formulation of strategy. The first is gaining a complete understanding of the firm's environment, particularly the dynamic forces that contour the economics of the industry or industries in which a firm competes. Industry structure is affected by a wide range of influences, including the macroeconomic environment, technology, consumer tastes, and government policy. Because industries offer heterogeneous opportunities for sustained profitability, and their structures evolve over time, the returns to participation in different industries vary markedly. The second major component of competitive strategy is a firm's position within its industry. Competitive position determines a firm's long-run financial performance relative to the industry average. A firm obtains a competitive advantage that allows it to earn superior returns when the configuration of its product mix and functional activities generate superior value for customers. Such a superior competitive position is sustainable over the long run only if the firm invests in a set of resources, assets and other capabilities that support its competitive advantage. 1 Strategy must also be set at multiple levels in companies. One level is an individual business unit competing in a specific industry. In addition, diversified firms must develop strategies at the corporate level that delineate their geographic, product market, and vertical scope. These questions of corporate strategy have become increasingly important and challenging parts of companies' strategic agendas since the 1970s, and we will address them during the third part of the course. COURSE OBJECTIVES The primary objective of this course is to develop the tools necessary to analyze industry structure and to comprehend the forces that underlie competitive advantage. This calls for the mastery of a body of analytical tools, and the development of an integrative point of view that allows for their synthesis when making strategic choices. The course will cover the analysis of industries and competitors, predicting competitor behavior, and techniques for analyzing how firms can develop and sustain advantages over time. This course also addresses the way in which the general manager can integrate functional policies into an overall competitive strategy that creates and sustains a competitive advantage. The course will examine how to identify a firm's strategy, test it for consistency, develop strategic alternatives, and probe those alternatives for likely competitive reactions. It will provide tools for examining the economic underpinnings of competitive advantage, and how it can be extended. The course is divided into five sections. After the introductory session, the first major section is on Industry Analysis. This section explores techniques for analyzing the environment of the firm. The objective of this section is to develop an understanding of how different industry structures affect the expected average profitability of an industry and offer varying opportunities for firms to achieve competitive advantage. The second section, Creating Competitive Advantage, examines why individual firms prosper within a particular industry setting. This section develops ideas on how to identify and evaluate a strategy and how firms create value for their customers in unique ways. The third section, Technology and Innovation Management, examines strategies in industries where technology and innovation are important. The fourth section is Advantages from Scope. This module builds on the preceding modules to examine how firms create competitive advantage by virtue of their scope in two primary dimensions: product — extending into closely related product segments; and geographic— moving into new geographic markets. Finally, this course will discuss how a firm can structure itself to implement a well-developed strategy. COURSE ADMINISTRATION The required reading list for each class, including cases, assignment questions and readings will be posted in the course site on IVLE. I will frequently communicate with you via IVLE and emails. Please make sure your IVLE account and NUS email account work as they will be our primary communication tools for the class. I am available to 2 meet you during office hours or by appointment. I am easily reached by email, bizlw@nus.edu.sg. PERFORMANCE MEASURES AND FEEDBACK Grading will be based on 5 components. These components of your grade are weighted as follows: Individual assessment: 1. Class Participation 2. Short Case Write-up (8*2) 3. Final Exam 20% 16% 29% Group assessment: 4. Group case presentation 5. Group project 10% 25% (paper: 15%; presentation: 10%) CLASS PARTICIPATION (20%) Because this is a case-based course, it is important that you attend every class session. Much of the learning will take place in our collective discussion of the business cases. I expect that every student will arrive prepared and willing to participate in the discussion. I do expect that you will be able to respond when cold-called, and that you will make every effort to engage in classroom debates. Case discussions work best when students are prepared; actively listen to other people; make logical and extensive arguments rather than short, offhand remarks; and when students are willing to engage in debate with one another. Disagreement is neither a sign of disrespect nor a violation of norms, but a process of interactively arriving at more accurate understandings. It is perfectly acceptable to argue with one another, provided the tools of engagement are logic. You will quickly find that your peers appreciate your interventions and that together we get more rapidly to a correct answer. I typically use the following questions to evaluate class participation: Does the participant attend classes? Is the participant a good listener? Do the comments reflect careful analysis? Do the comments add to our understanding of the situation? Is there a willingness to try new ideas (beyond repeating case facts)? Is the participant considerate of other class members? 3 SHORT-CASE WRITE-UPS (16%) We will have 9 cases on various topics. You are required to choose 8 cases and write a report for each case of your choice answering the discussion questions I provide before the class on IVLE. Writing case reports encourages you to prepare the cases properly. You earn up to 2 points for each case. In the event that you write all 9 cases, I will choose 8 highest grades as your final grades for the cases. Each case analysis report should be at least 600 words. Reports less than 600 words will receive 0 points. The report is expected to be submitted on IVLE before the deadline (9am on the day we discuss the case). Assessment of the case reports are based on the effort and understanding of the topic, rather than accuracy of the answers. Late online submission will not be accepted and will result in zero points. Note that these are strict rules with no exceptions. Please also note that the case reports that copy extensively from other sources (such as previous student papers, online sources, etc.) will not gain any points. FINAL EXAM (29%) Final exam will be held on May 4th (subject to the approval of MBA Office). The exams will cover your class lectures, discussions, reading assignments, and case study analysis. The format will likely be a combination of multiple-choice questions, essay questions, and/or case analyses. You are expected to take the exams at the designated time. Should you have a compelling legitimate reason, illness with a doctor’s note or death of a close family member that precludes you from being able to take the exam at the scheduled time, it must be approved by the instructor PRIOR to the exam date via a documented means, such as emails. The highest possible grade for make-up exams is 90% of total possible score. It is considered an honor code violation to consult any materials (e.g., class notes or lecture slides) from past sections of Corporate Strategy. It will similarly be considered an honor code violation to share class materials with future students. GROUPS Class members will form groups of four to five people (the group size may be adjusted based on the class enrollment). The composition of the groups can be determined by the students in the class. Groups will be formed in the first class but we may have some adjustment of group members in the first few weeks. Although I will allow you to form your own groups, I reserve the right to change/modify groups. To prevent “free-riding,” each group will name a group leader. Group leaders will be the group-instructor liaison and will also be responsible for calling to my attention any problems within the group, such as non-participation of members. With the support of at least half of the group, every member has the right to request the instructor to remove a non-participative member from the group. The removed party will have to work on your own or find another group yourself that will adopt you. The final decision rests with the instructor. With a simple majority, the group can impeach the group leader, with final decision made 4 by the instructor. The instructor reserves the right to deduct points (for the group project) to students who did not or make little contribution to the group project based the feedback of the team members. Team members who fail to show up on the date of team presentations will receive zero for the project, unless some severe circumstances happen during the time. It is important if there is a problem, that you do not wait until the end of the semester to discuss it with me. GROUP CASE PRESENTATION (10%) Each group is expected to make a short presentation on a strategic analysis of a relevant news article appeared in the press in the past year. The group is also expected to answer any questions posed by the audience in class. Your group will pick an article that is relevant to that day’s main topic and email me ahead of time for approval. You are encouraged to get in touch with me if you need any clarifications or suggestions on the preparation of your presentation. The presentation and class discussion should be around 15 -20 minutes. Submit a hard copy of your slides before your presentation and post a copy of your article and slides on IVLE as well. You are graded based on the relevance of the article, the insights demonstrated in your analysis, and the interaction you have in leading the discussion in class. One point will be deducted if your group fails to post your slides and the article on IVLE. GROUP PROJECT (25%) There will be two components to the Group Project: a written submission and a presentation. The strategy report should be an application of the concepts that we discuss in class in the context of an Asian company. A good project will identify something a counter-intuitive situation and then explain it using one or more of the frameworks discussed in the course. The paper can be written on the basis of 1) findings of personal interviews of senior managers and information gathered from secondary sources; or 2) information from secondary sources only. You are strongly encouraged to use primary sources (i.e., talk to managers) for this project. It is critical that you make references to each source from which you obtain information. The maximum length of the group paper is 15 pages (double-spaced, 12 font size and 1 inch margin on all sides) excluding references, tables and charts. The group paper is due on 20th of April, 2013, 9 AM, and the presentations are to be made during the classes held on April 20th and April 27th. All students are expected to attend the presentation sessions irrespective of whether their group is making the presentation. 5 Each group member’s contribution will be taken into account, through peer review, before the group’s marks are apportioned to each individual group member. OTHER ADMINISTRATIVE DETAILS Since faculty members tend to have somewhat different expectations as to class behavior and course norms, I'd like to outline a few of my expectations concerning such matters. 1. I plan to be prepared for every class and I expect you to do the same. Since I frequently call on individuals whose hands are not raised, you should let me know before the start of the class if some emergency has made it impossible for you to be prepared adequately for that class. 2. I consider attendance at every class to be very important. Please schedule other activities at times other than those during which this class meets. In the event that you do have to miss a class during the semester, I would appreciate it if you would let me know in advance of that class. 3. I will be happy to discuss the course, your progress, or any other issues of interest to you on an individual basis. 4. Given the importance of this course, I will do everything that I can to use class time effectively and ask that you do the same. This will include arriving, starting, and ending on time. 5. Group work is acceptable and strongly encouraged for purposes of case preparation for classroom discussion. 6. Laptops, smart phones, and other electronic devices may not be used in class. Please see next page for the detailed course outline. 6 Date Session 1 19‐Jan Session 2 26‐Jan Session 3 2‐Feb Session 4 9-Feb Session 5 16-Feb 23-Feb Session 6 9‐Mar Session 7 16‐Mar Course Plan Course Introduction: The Concept of Strategy Session 8 23‐Mar International Strategy for Firms in Emerging Markets Session 9 30‐Mar The Scope of the Firm: Alliances & Acquisitions Session 10 6‐Apr Session 11 13‐Apr Session 12 20-Apr Session 13 27‐Apr Organization Structure & Strategy Implementation Industry Analysis Industry with Network Effects Cost Leadership & Differentiation Advantage Technology and Innovation Management Semester Break The Scope of the Firm: Diversification & Portfolio Planning International Strategy for Firms in Developed Markets Article/ Case Reading: What is Strategy (Porter) Think exercise before the class: The strategy of the company you are working for Reading: The five competitive forces that shape strategy (Porter) Case: Cola Wars Continue: Coke vs. Pepsi in 2006 (9-706-447) Reading: The Art of Standard Wars (Shapiro & Varian) Case: Rivalry in Video Game (Grant) Reading: Creating Competitive Advantage (Ghemawat & Rivkin) (9-798-062) Case: AirAsia: Flying low cost with high hopes (HKU833) Reading: Managing your innovation portfolio (Nagji and Tuff) Case: Design Thinking and Innovation at Apple (9-609-066) Reading: Grant, Ch. 16 Case: The Walt Disney Company: The Entertainment King (9-701-035) Reading: Distance still matters (Ghemawat) Case: Hong Kong Disneyland (Ivey: 907M13) Readings: (1)Going global: Lessons from the later movers (HBR) (2)Tomorrow’s global giants: not the usual suspects (HBR) Case: Haier: Taking a Chinese company global (HBS 9-706-401) Readings: (1) When to ally and when to acquire (Dyer, Kale & Singh) (2) Mergers and acquisitions: Overcoming pitfalls, building synergy, and creating value (Hitt, et al.) Case: The Acquisition and Restructuring of KIA Motors by Hyundai Motors (Ivey: 909M15) Case: Alibaba Project Presentations Project Presentations Final Exam 7