RESTRICTED West Midlands Police Role Description JOB TITLE: Benefits Realisation Manager REPORTING TO: Change Portfolio & relationship Manager DEPARTMENT: Business Transformation GRADE: MB1 (£44,985 - £51,243) DATE: 09/03/15 1. MAIN PURPOSE OF ROLE The Benefits Realisation Manager will work across the entire WMP change portfolio and lead colleagues to achieve successful benefits realisation. This will involve the management and coordination of benefits realisation, engagement and communication activities across multiple departments and business functions to support a seamless transition to achieve the strategic aims of West Midlands Police. 2. KEY RESPONSIBILITIES Develop and manage the WMP Benefits Management Strategy and ensure that it continues to be fit for purpose Continuously improve the definition of benefit realisation policies and tactical benefit management procedures within WMP. This will include processes for defining, evaluating, monitoring and assuring benefits across the portfolio Define and manage the organisation’s benefit map against investment outcomes, profiles, interdependencies and realisation plans Provide assurance to the project commissioning process that all projects consist of benefits which are realistic, achievable and align to WMP’s strategic objectives Support the organisation’s decision making process by analysing benefit options and predicting future costs / return on investment / value for money Continuously monitor and report portfolio, programme and project benefit realisation plans to ensure progress against benefit review schedules and to analyse variances and initiate corrective actions Identify dis-benefits and risks which may impact on the strategic and tactical aims of WMP and ensure mitigating actions and approaches are identified and managed Ensure benefit owners are in place and the benefits are profiled, communicated, understood and being managed. This will include ensuring processes are in place to manage benefits realisation post project delivery Ensure benefits are delivered effectively by establishing and maintaining working relationships with SROs, business change managers, project/programme managers and other key stakeholders Ensure all staff responsible for benefits delivery are appropriately trained and mentored in the agreed benefits management processes Improve the organisational understanding and knowledge of benefits management via continual professional development inputs Senior Manager – Role Description Page 1 of 3 RESTRICTED RESTRICTED Maintain industry standard professional and technical knowledge around benefits management and assimilate trends and analysis methods from other organisations Any other duties commensurate with the role and band/grade 3. COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience (including qualifications) Essential • • • • • • • • • Demonstrable experience in a benefits management environment A minimum of 5 years’ experience in a relevant field Experience in managing financial spread sheets and accountancy principles Experience of the development/implementation of benefits management strategies, techniques, processes and tools Demonstrable experience of cost benefit analysis methods, benefit mapping and benefit profiling tools Proven record of pro-active senior stakeholder engagement and working directly with executive teams, Senior Responsible Owners and corporate finance Recent experience of the development and implementation of management information processes and products related to benefits realisation Application of structured business improvement techniques to identify business benefits Experience in challenging existing practises to support the organisation to continuously deliver benefits Desirable • • • Recent financial accountancy experience BRM qualification Project management tools Skills Essential Proven ability to understand and articulate the strategic aims and objectives of the organisation Strong numerical and verbal critical reasoning Strong financial accountancy skills in terms of defining and projecting future benefits and associated costs Analytical skills in both qualitative and quantitative benefits information Work to a high degree of accuracy and attention to detail Mentoring and coaching skills, particularly with project managers and other practitioners in the benefits management processes Experienced and competent in the use of MS Office applications (specifically Word, Excel and PowerPoint) Demonstrate a personal commitment to own professional development Senior Manager – Role Description Page 2 of 3 RESTRICTED RESTRICTED Desirable Financial accountant Contacts (Internal and External) Internal External Command Team Strategic Programme Board Members HQ Departmental Management Programme and Project Managers Business Change Managers Programme Management Office (PMO) Team members Senior Responsible Owners (SRO) Stakeholders Finance Contracts and Procurement Internal Audit WMOPCC Legal Services IS SMT ICT SMT ICT Team Managers and Team Members Private and 3rd sector partners Suppliers College of Policing (COP) Criminal Justice Agencies Recruitment specialists Budgetary Responsibility None direct Special Conditions The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post and may have to work outside normal core hours. The post holder will need to have the ability to travel to different locations across the region, as required Direct Reports The post will have no direct line management responsibility but will need to work alongside and influence the Project and Programme Managers, the PMO, the Design Authority and the Business Change Managers and SROs. Will also need to work closely within the Design Authority function and also with Corporate Finance. Senior Manager – Role Description Page 3 of 3 RESTRICTED