“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution - it represents the wise choice of many alternatives.” Will A Foster. COMPANY PROFILE INDEX PAGE 1 COMPANY PROFILE / BRAKECORES AFFORDABILITY PAGE 2 COMPANY DETAILS PAGE 3 COMPANY DETAILS PAGE 4 QUALITY MANAGEMENT SYSTEM / DISTRIBUTION PAGE 5 STORES & INVENTORY / WORKSHOPS & FIELD SERVICE / MAINTENANCE INHOUSE PAGE 6 TECHNICAL / SOLE REPRESENTATION PAGE 7 FRANCHISES / DISTRIBUTORS PAGE 8 MAJOR LINES DISTRIBUTORS & STOCKED PAGE 9 MAJOR CUSTOMER SERVICED & SUPPLIED INCLUDE / CONCLUSION PAGE 10 QUALITY POLICY STATEMENT PAGE 11 ORGANISATION CHART PAGE 12 ACCREDITED CERTIFICATE PAGE 13 BRAKE SERVICE WORKSHOP LETTER OF AUTHORITY PAGE 14 CERTIFICATE OF ACHIEVEMENT PAGE 15– 30 AGENCIES & COMPANY REFERENCES Page No 1 of 10 Revision : 02 Date : 06/02/2006 COMPANY PROFILE Since Brakecores inception in 1983, the Company has developed into one of South Africa’s premier suppliers to the Agriculture, Transport, Industrial, Marine, Underground Mining, Opencast Mining, Earthmoving and OEM Sectors. Mobility is a vital part of both modern life and the Brakecore success story: Irrespective of whether road, rail, sea, on highway or off highway. Situated in the town of Ermelo in the Mpumalanga Province, which is at the heart of the Largest Opencast Coal Mines in the Eastern part of South Africa. Components and assemblies are produced for both local and export consumption. Imported products are sourced from world renowned manufacturers and suppliers in the Global marketplace products include, ArvinMeritor, Rockwell, Raybestos Friction Products, Miba Friction Products, Eaton Air Flex, L & M Radiators, Mesabi, Auto Test Brake Diagnostic Machines, Industrial Clutch: Tribco Kevlar Friction. Brakecores devotion: Gives you the assurance that we will always meet your requirements, giving you access to the latest Technologies, while operating to the highest ethical standards. Brakecore has since developed into a Premier Specialist in the supply and serving of Brakes * Clutches * Airbrake Equipment * Hydraulic Brake * Fail-Safe Systems * Friction Materials * Wet Brakes * Industrial Brakes * Heat Exchangers * BRAKECORES AFFORDABILITY The widest range of dedicated stock in South Africa, is kept and maintained using the latest computor technology, making it available around the clock 24- hours a day, seven days a week. Custom packaging, labeling and delivery also form part of Brakecores commitment to quality and customer satisfaction. Page No 2 of 10 Revision : 01 Date : 06/02/2006 COMPANY DETAILS BRAKECORE SUPPLY COMPANY (PTY) LTD P.O. BOX 1837 ERMELO – MPUMALANGA 2350 SOUTH AFRICA PHYSICAL ADDRESS: NO 5 OOSTHUISE STREET ERMELO - MPUMALANGA 2350 SOUTH AFRICA COMPANY REGISTRATION NUMBER 9607163407 TELEPHONE NUMBERS: 017 8116921 / 017 8116922 017 8193412 / 017 8193413 017 8193416 / 017 8193417 017 8193550 / 017 8193551 FAX NUMBER: 017 8198013 E-MAIL ADDRESS: brakes@brakecore.co.za WEB ADDRESS: www.brakecore.co.za V.A.T. NO: 4670120973 WORKMENS COMPENSATION NO: 0283-973-1361 TAX REF NO: 768/07/1493/0 INSURANCE POLICY NO: SA EAGLE BR004320 AUDITORS: C. NEL P.O. BOX 1631 NELSPRUIT 1200 TEL : 013 7411072 BANKERS: ABSA BANK ERMELO ACC NO : 712393602 Page No 3 of 10 Revision : 01 Date : 06/02/2006 COMPANY DETAILS DIRECTORS & OWNERS TECHNICAL MANAGEMENT MANAGING DIRECTOR ALLAN HAWLEY ID: 6201305061002 TEL : (H) 017 8115213 TEL : (W) 017 8116921 CELL : 082 495 7934 E-MAIL : allan@brakecore.co.za TECHNICAL DIRECTOR THEO VERMEULEN TEL : (W) 017 8193412 CELL : 082 490 5675 E-MAIL : theo@brakecore.co.za EXTERNAL SALES DIRECTOR WESSEL VD MERWE ID: 4911125060081 TEL : (H) 017 8115645 TEL : (W) 017 8193417 CELL : 082 490 9495 E-MAIL : wessel@brakecore.co.za AIRBRAKES DIRECTOR PIET BRONKHORST TEL : (W) 017 8193412 CELL : 083 458 8306 E-MAIL : piet@brakecore.co.za PRODUCTION DIRECTOR DONOVAN HAWLEY ID : 6311225054084 TEL : (H) 017 8198091 TEL : (W) 017 8193417 CELL : 082 494 8052 E-MAIL : don@brakecore.co.za HEAT EXCHANGE DIRECTOR TREVOR NUNS TEL : (W) 017 8193412 CELL : 083 700 9085 E-MAIL : trevor@brakecore.co.za EMPLOYMENT EQUITY PLAN OUR PLAN HAS BEEN FILED WITH THE DEPT OF LABOUR WE HAVE A TRAINING FACILITOR REGISTERED WITH MERSETA INTERNAL SALES DIRECTOR DAMIAN MORGAN TEL : (W) 017 8193412 CELL : 082 838 8237 E-MAIL : damian@brakecore.co.za MANAGEMENT REPRESENTATIVE WILLIAM NAUDE TEL : (W) 017 8193412 CELL : 072 434 5777 E-MAIL : williamn@brakecore.co.za Page No 4 of 10 Revision : 01 Date : 06/02/2006 QUALITY MANAGEMENT SYSTEM In markets where most of the applications are of a Safety critical nature, and all these products should conform to OEM specifications, which have a minimum of ISO9001 – 2000, FORD Q1 or NATO approval. Brakecore has been accredited with ISO9001 – 2000 and SABS Brake Service workshop letter of Authority. This represents the accepted minimum requirements for a well-managed organization. This QMS ensures that we comply with industry best practiced. The extra effort needed to receive this International Registration is one more reason for our customers to feel confident that they are receiving OEM replacement quality products and comprehensive after-sales services. DISTRIBUTION Brakecore has a branch in Johannesburg/Gauteng situated in Jet Park close to the International Airport, to assist with the speeding up of our imports and exports, as well as supplying and servicing of customers. Besides having twelve internal sales co-coordinators, all with access to our fully computerized network, we have ten mobile technical sales representatives who cover a vast area on a daily basis. Page No 5 of 10 Revision : 01 Date : 06/02/2006 STORES & INVENTORY In order to live up to our reputation for excellent service, adequate stocks of a wide range of products and service exchange parts are stocked. All products are checked for quality and traceability before being marked and computerized. Our database has over one million cross reference part numbers for easy references from OEM part number to manufacturer part number. WORKSHOPS & FIELD SERVICE BRAKECORE have fully equipped workshops and repair divisions covering an area of over 2000 square meters. With qualified personnel on a 24 hour basis in order for us to be able to carry out any repair, breakdown, or modification necessary to almost any vehicle or product. Two fully equipped field service vehicles on stand-by 24 hours to assist with any breakdown. MAINTENANCE IN HOUSE Maintenance programs are in place to maintain 100% efficiency of all machinery. All gauges and measuring equipment is calibrated to maintain 100% accuracy. Page No 6 of 10 Revision : 01 Date : 06/02/2006 TECHNICAL BRAKECORE have qualified technical representatives that are in contact 24 hours for technical problems that may arise. Machine and vehicle test facilities are available to support the efforts of product development and technical sales staff, be it at our premises or through one of our key suppliers. There is constant feed back on the progress of experimental products and appropriate test data is generated in support of the product and the presentation of its performance characteristics to customers. SOLE REPRESENTATION BRAKECORE are the Sole representative and distributor in South Africa for L & M RADIATORS INC. (MESABI) U.S.A. for the supply of * Heat Exchangers * Radiators * Oil Coolers * Air Coolers * and RTTS Transmission Coolers. Brakecore are the Sole representative and distributor in South Africa for Tribco Inc. for the supply of * Braketex * Clutchtex 100% Kevlar - Friction Materials. Page No 7 of 10 Revision : 01 Date : 06/02/2006 FRANCHISES / DISTRIBUTORS Official franchise for Silverton Radiators (BEHR) * Radiators * Aftercoolers * Expansion Tanks * Fuel Tanks * Condensers * Plastic Tank Radiators and Oil Coolers. Official franchise for Ferobrake (Ferodo) * Brake Linings * Disc Brake Pads * Roll Linings and Brake Hardware Official distributor for Dynotherm (Off-Highway Friction Products) * Disc Pads * Mining Friction Blocks * Dragline Friction * Shovel Brakes * Drills Clutches & Brakes * Earth Moving equipment. Official distributor for Wabco SA (Airbrake equipment) (5 Strar) * Valves * Boosters * ABS Systems * EBS Systems, Brake Servo’s * Clutch Servo’s Official distributor for Knorr Bremse (Airbrake equipment) * Valves * Boosters * ABS Systems * EBS Systems * Brake Servo’s * Clutch Servo’s * Callipers Official distributor for Wheeling Brake Block (Friction materials) * Mining & Industrial brakes and clutches Official distributor for Meritor/Rockwell (Full product range) * Callipers * Alxes * Wedge Brake Parts * Clutches Official distributor for Sachs SA (Clutches) * Pressure Plates * Clutch Plates * Shocks Official distributor for LUK Africa (Clutches ) * Pressure Plates * Clutch Plates * Shocks Sole Agent for L+M Radiators U.S.A. Mesabi Heat Exchangers Page No 8 of 10 Revision : 01 Date : 06/02/2006 MAJOR LINES DISTRIBUTED & STOCKED ALFA INTERNATIONAL ANCHORLOCK A.T.E. BEHR BENDIX WESTINGHOUSE CARLISLE DANA DEUBLIN DYNOTHERM EATON AIRFLEX EUCLID FAG FERODO FRENOSA B.F. GOODRIDGE GOODYEAR GHH INDUSTRIAL CLUTCH KESSLER KNORR BREMSE MAXIBRAKE MESABI MICO MIDLAND / HALDEX POSI-STOP RAYBESTOS ROCKFORD ROCKWELL / MERITOR SACHS SEALCO SHAR SPICER TIMKEN TRIBCO TWIN-DISC VALEO VARGA WABCO WAGNER WHEELING BRAKE BLOCK WICHITA WILLIAMS Brake Drums and Discs Brake Boosters Disc brake pads, master & slave cylinders Radiators / Oil Coolers and Condensors Air brake equipment, Hydraulic Brake equipment Friction, Callipers, Wet Brakes, Hydraulics Clutches / Spicer Rotary Valves Friction Materials / Industrial / Mining Industrial Clutches & Brakes Brakes, Clutches, Air Brakes, Wedge Brakes Bearings, Master & Slave Cylinders Brake Linings, Disc Pads, Roll Lining Friction Materials Callipers, Expander Brakes, Friction mat Callipers, Brakes Brakes & Brake Components Industrial Brakes and Clutches Brakes & Brake Components Air Brake Equipment Air Brake Boosters / Hydraulics Heat Exchangers Air & Hydraulic Brake Equipment Air & Hydraulic Brake Equipment Brakes & Brake Components Friction Materials Clutches Wedge Brakes, Callipers, Axles & Components Clutches Air Brake Equipment Brakes & Components Clutches Bearings 100% Kevlar Friction Material Clutches & Brakes, PTO Shifts Clutches, Radiators Master, Slave, Clutch & Wheel Cylinders Air Brake Equipment & Components Brake Equipment Friction Materials / Industrial / Mining Industrial Clutches & Brakes Air & Hydraulic Brake Equipment Page No 9 of 10 Revision : 01 Date : 06/02/2006 MAJOR CUSTOMERS SERVICED & SUPPLIED INCLUDE AFRICAN HOE AMCOAL BRAND DRILL TORREX COLUMBUS STAINLESS GRINAKER LTD HECKETT MULTISERV EYESISWE ISCOR VANDERBIJL KOMATSU SA KANGRA GROUP MOSSGAS P&H SERVICES R.B.C.T. SCHOEMAN BDY TAFIBRA SA AMALGAMATED BULK AMPLATS BUCYRUS AFRICA DEPT WATER AFFAIRES GROOTEGELUK HAGGIE RAND ISCOR SISHEN IMPERIAL TRUCK KUMBA RESOURCES MONDI FORESTS OTK PPC RUSTENBURG PLATINUM SASOL MINES U-QUIP SPARES ANGLO OPERATION ALUSAF CATERPILLAR DUIKER MINING HIGHVELD STEEL & VANADIUM HITACHI CONSTRUCTION ISCOR THABAZIMBI JLT MINING SERVICES KANHYM ESTATES MCC PLANT HIRE OOSTHUIZEN TRANSPORT PRIDE MILLING SA COAL ESTATES SCHARRIGHUISEN UNITRANS FREIGHT Under contract with B.H.P. Billeton for supplying, repairing and servicing of Wet brake and Calipers. CONCLUSION THE MAIN GOAL OF OUR COMPANY IS TO BE THE NUMBER ONE SUPPLIER OF SUPERIOR SERVICE TO OUR CUSTOMERS. PROVIDING THEM WITH ACCESS TO A VAST RANGE OF PARTS AND COMPONENTS AND TO ENABLE YOU TO DEAL WITH A QUALITY, TRUSTWORTHY AND DEPENDABLE SUPPLIER. OooOooo Page No 10 of 10 Revision : 01 Date : 06/02/2006 QUALITY POLICY STATEMENT As Managing Director of Brakecore Supply Co, I pledge my full commitment to this Quality Policy and will endeavor to entrench this statement throughout all levels in our organization. It is our policy to understand and meet the requirements of our customers, be they internal or external, and to ‘DO IT RIGHT THE FIRST TIME” , every time. We are committed to consistently satisfying changing customers needs with absolute honesty and integrity. It is our intention to become a world class supplier/repairer of brakes and clutches, friction materials, heat exchange and oil coolers, air brake equipment, fail-safe systems and supply products which conform to customer requirements. Therefore, this quality policy is vital to the achievement of the following overall objectives: Meeting the requirements of ISO 9001 – 2000 By using the methodology “PLANDO-CHECK-ACT” (PDCA) in all our processes. To constantly improve our Quality Management System through INTERNAL AUDITS and REVIEW MEETINGS. Reduction of unnecessary wastage and costs. Through CORRECTIVE AND PREVENTATIVE Actions and WARRANTY CLAIM REPORTS. Consistently monitoring customer requirements and satisfaction via customer communication processes-SATISFACTION QUESTIONNAIRE, COMPLAINT FORM AND EXTERNAL SALES input. Provide TRAINING and continuously determine COMPETENCY levels of personnel performing work affecting the end product Quality. Continuously improve INFRASTRUCTURES and procedures in order to consistently increase the quality of our service and our products. To recognize and meet our legal responsibilities. The above objectives are monitored through regular reviews and feedback to ourselves and our management of the effectiveness of the quality management system. Date : MANAGING DIRECTOR