ASSOCIATION OF BLIND CITIZENS OF NEW ZEALAND INC ANNUAL REPORT 1 July 2009 to 30 June 2010 National Office, Ground Floor, 113 Adelaide Road Newtown, Wellington PO Box 7144, Newtown, Wellington 6242 Board National President Clive Lansink Vice President Jonathan Godfrey Board Members Martine Abel-Williamson Dave Allen Ann Bain John Corder Andrea Courtney Shaun Johnson Lynette Simon Staff Executive Officer Rose Wilkinson Administrative Assistant Jenni Dunkley Board Minute-Taker Sarah Knowles ABC NZ Branches Auckland Otago Canterbury Rotorua Gisborne Southland Hastings South Canterbury Headquarters Taranaki Mid Central Napier Wanganui Nelson Wellington Contents Reports National President Executive Officer Audited Accounts – National Office and Branches, Financial Statements for the Year Ended 30 June 2010 (BDO Spicers) Bankers Association Focus Group Blind and Low Vision Education Network NZ (BLENNZ) Braille Authority of New Zealand Aotearoa Trust (BANZAT) Cassette to Digital Leadership Project (C2D) Disability Advisory Council Ministry of Health Disability Directorate Consumer Consortium RNZFB Product Evaluation Panel Workbridge Council World Blind Union (WBU) National President’s Report Clive Lansink Introduction First, let me say to anyone reading our Conference agenda and in particular our Annual Report, whether you read it in full or just skim through it, I hope you will ponder on how much work is really involved behind the scenes to do the work we do. It doesn't happen by itself. Much of this work is done voluntarily by blind people following the principle as expressed in our motto: "blind people speaking for ourselves". Our Annual Report will give you a detailed picture of all our activities. Here in my President's report, I will draw your attention to some particularly significant issues, but I am always fearful that by doing so I might diminish the importance of other activities. That is not my intention because all the things we do are important as we strive for a better world for blind people. It is well accepted nowadays that we people with disabilities have a fundamental right to directly determine for ourselves the services we need as we aspire to be fully productive citizens in Society. This is quite simply why we have our Association, to give blind people a voice that we otherwise would not have. I urge you to keep this one thought in mind as you read our Annual Report. If you find yourself wondering why we are saying or doing a particular thing, it may just help to remember that it is our right to speak for ourselves. Making Our Voice Heard Much of what we do involves making formal submissions to the numerous reviews that successive governments carry out on matters to do with disability. This is backed up by the regular contact we maintain with Government departments, mainly through the work of our Executive Officer. We have learned in recent years that when making our points, we have to "keep it simple". We started this process by producing our "Great Barrier Brief" document and "is this the right bus". This year we have added two more "briefs" to our list. "Are we being taken for a ride" gives clear statements about the Total Mobility taxi subsidy scheme. Being unable to drive, we blind people often find our need to use taxis unavoidable. We call for an effective, equitable, non-judgmental, consistent, nationwide Total Mobility Scheme that is clearly focused on the transport needs of people with disabilities in today's urban communities. "Who's walking the talk" deals with the need for telecommunications to be accessible. It should be obvious to everyone that modern telecommunications services are changing the very fabric of how Society works. Blind, low vision and deafblind people must be able to use today's telecommunications services or we will be more and more shut out of everyday Society. This is as important to us as physical access to public buildings is to someone in a wheelchair. Both these issues featured strongly in this year's Wellington Seminar, which is an event we run in which we meet personally with Government ministers, politicians and policy makers. The theme for this year's event was "we are citizens too", highlighting that what we are asking for is really nothing more than anyone would expect from a society that is truly inclusive. This event is an annual opportunity to raise their awareness of how blindness impacts on our everyday lives and what Society can do to remove the barriers blind people face. Another issue we have pushed this year is our right to cast an accessible vote. We see this as a fundamental political right that has the backing of the United Nations Convention on the Rights of Persons with Disabilities which New Zealand has formally ratified. We have again met with the Electoral Commission and we feel it is unfortunate that the Commission has somehow lumped our issues in with the development of electronic voting. We know that electronic voting or e-voting as it is sometimes called is particularly controversial and it may be many years away. We argue that we do have a right to a system of voting that is fully accessible so we can cast our vote with complete dignity and privacy. Systems are available now that could be utilised to meet this objective, and we do not accept that our needs should be held back while Society in general wrestles with the complexities of e-voting. We urge the Government to take steps now to clear the way so we can work with Government to assess the available systems, even with the possibility of piloting something in next year's general election. Sometimes we get the opportunity to attend and speak personally in support of our submissions. During this last year, we sent delegations to speak in person to the Government's review of special education and to the Ministerial Committee for Disability Issues. Regarding special education, we said that like all other students, blind and low vision students have a right to be educated to their maximum potential. Like most other disability groups, we support the principle of inclusion, which in simple terms means that a student with a disability has the fundamental right to be educated at a local school along with other students who do not have a disability. But we also stand united with other organisations in the blind community and uphold the importance of a special school. A special school is important because it can provide an alternative setting for a student to be educated if he or she is not coping in a mainstream school. It might be easier for that student to spend some time learning in a special school setting, where they might more easily learn the fundamental skills of blindness, so that they might then be able to cope properly in a mainstream school environment. A special school can also be a centre of excellence, providing a setting to bring blind and low vision students together in small groups for short-term intensive courses focusing on specific topics, such as learning music through braille, gaining the most from adaptive technology, and learning other fundamental blindness skills. One advantage of this approach is that if a student is the only blind or low vision student at their school, they get the opportunity to meet other students with a similar disability. They learn that there are other young people just like them, and friendships can thus form. Nowadays there is considerable scope for blind and low vision students to support each other around the country by phone, email and social networking websites. This year, we have also had significant input into and have endorsed two documents recently published by the Royal New Zealand Foundation of the Blind. These are the Accessible Signage Guidelines and new educational resource materials for schools. While we continue to express our displeasure at the Foundation's insistence on using the term "partially sighted" in its documents instead of terms such as "vision impaired" and "low vision", we are pleased that the Foundation agreed to acknowledge in these documents that organisations such as ours use different terminology. Ultimately we believe it is more important that we present a strong voice to the community at large, and I am pleased that through this compromise we were able to give these documents our formal endorsement. I have already mentioned the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD). The Association is participating as one of six disabled people's organisations participating in a project to monitor and report on New Zealand's performance as a country that has ratified the Convention. The project will describe in its report the areas in which New Zealand is doing well, and where we are not doing so well. This will be based in part on the actual lived experiences of people with disabilities, with One hundred formal interviews of disabled people contributing to the report. You can see that our voice is part of a bigger voice of all people with disabilities. The Association works closely with other blindness consumer groups and like-minded disability organisations such as the Assembly of People with Disabilities (DPA) to speak with one voice on matters that concern us all. But there is still a feeling that the problems faced by people with sensory disabilities are not widely understood. We in the Association still feel there is a lack of hard facts and evidence at our disposal to really highlight the needs of people with sensory disabilities which are not well catered for by New Zealand society. To this end, the Association has been working closely with other organisations of blind, deaf and deafblind people to focus on common concerns so that together our voice might be more strongly heard. In addition to all the above, when you look through our Annual Report, you will also see all the other organisations, committees and panels on which the Association is represented. It is through all of these processes that we deliver our voice to the wider community on behalf of all our members. This is the essence of how we as blind people speak for ourselves, and I am proud that the message we deliver is firmly founded on our policy decisions which in turn are founded on the grass roots feelings and beliefs of our members. Audio Description on Television I drew attention to this in my report last year and called for the first audio described programme to be broadcast on Television New Zealand by the end of that year. For us, it is like captioning is to people who are deaf. For those TV programmes that are described, we will be able to switch to a special audio channel that lets us hear a description of what is happening on the screen. This is increasingly important if we are to have any hope of enjoying and appreciating modern films, where often something very significant is conveyed in the action. Without a description, we are oblivious to such detail. We see this as a human rights issue because TVNZ is our public broadcaster and its service is a service to the public as a whole. We are part of the public and they are obliged to make a reasonable effort to meet our needs. The advent of digital television means there is no longer a technical barrier that prevents them from doing this. Well, we haven't yet had our first broadcast, but I am pleased to report that recently the Government announced the provision of half a million dollars of funding out of the broadcasting budget to establish audio description as a service during this year. At a recent meeting with Television New Zealand, I was pleased to see their enthusiasm for the idea now that actual funding has been committed, so they can get on with it. Now we know it is going to happen. We congratulate the Government for responding favourably and taking this initiative that will make audio description a reality on television in New Zealand hopefully within the next six months. We are also very pleased that the technology to receive audio description is available as a standard feature on all standard FreeView televisions. This to me is particularly important because it will ultimately mean that audio description will just be seen as inherently part of television broadcasting and not something only for blind people that require special equipment. Audio description as a concept is of course not well understood in New Zealand, compared to captioning for the deaf, for instance. Perhaps no better illustration of that came from Tom Frewen, the Media Watch commentator for the National Business Review. As the self appointed guardian of taxpayers' funds, he took the opportunity to mock New Zealand On Air when he said "Whatever will they think of next-radio for the deaf? Don't laugh, your government is spending $500,000 on television for the blind." He went on to say that television without pictures is radio, implying that since many people undoubtedly enjoy listening to radio, there should be no problem just listening to television even without the pictures. But we'll have the last laugh. Persistence does indeed pay off. As a result of our persistence over a number of years, I am confident that audio description will become established on television in New Zealand like it has in the UK, the USA, Canada and many other countries. We now know the country as a whole will switch to digital television as early as 2013. As the population gets older and more and more people face up to deteriorating eye sight and find they can't see the screen so clearly, audio description will gain wide public acceptance, particularly when people realise that they will already have it available on their television. As long as a programme is broadcast with audio description, anyone essentially who wants to will be able to just push the appropriate buttons on their remote to enjoy the added benefit it brings. It is a fine example of catering for the needs of people with disabilities directly in the mainstream without having to feel "special", so that everyone potentially benefits. Broadening Association Membership Frankly, the traditional model of an association like ours having neatly organised geographical Branches feeding into a national voice to speak on our behalf is no longer working. There are many reasons why people don't find it enjoyable to come to Branch meetings, or they may simply be unable to get there. But it might also be fair to say that people are more easily motivated on specific issues that concern them, and one problem that Branches face is that people can be bored by coming to meetings which spend a lot of time on issues that don't concern them. It's not that Branches are coming to the end of their useful life, but we need to be aware of new ways in which people today connect to exchange ideas. Ultimately it is the exchange of ideas that leads to the development of policy and action. I am pleased the Association is developing new ways for blind people to link arms so that our voice is as strong as it can be. It is now easier to form special interest branches and for other organisations to affiliate to our organisation. The next step is to actually reach out now to blind people in other organisations so that they can be included in our collective voice without losing their autonomy, and I urge the Association to give some priority to this in the coming year. At the same time, we are looking closely at the constitutional requirements we place on Branches. We want to explore other ways in which people can come together to express their views without having to maintain a formal branch structure. Last year I reported on the youth forum we held which gave some indications of what we could do to be more inclusive of blind youth. I regret that we haven't been able to progress these initiatives as much as I had hoped during this year, but it hasn't been entirely overlooked. We have been talking to some young people who expressed an interest in taking some ideas further. Right now we have just about established a nucleus of young people who will accept the challenge of developing a presence on Facebook or some other social networking website that has strong youth appeal. I hope this initiative will deliver something tangible in the near future and I am personally committed to keep progressing this activity. Funding Crisis You can see from the above that there is a lot to be positive about. But it would be remiss of me as your President if I did not draw serious attention to the difficult situation the Association is in with respect to funding. First we need to understand something about where our funding comes from. Most of our funding in fact comes from the Foundation of the Blind. Under a long-standing agreement the Association has had with the Foundation that dates back to the early 1980s, the Foundation has agreed to primarily fund our activities in return for the Association agreeing not to actively raise funds from the public. That arrangement proved very successful and allowed both organisations to flourish through the 1980s and 1990s, supported strongly by a single and arguably very successful fundraising activity as carried out by the Foundation with the Association's support. More recently, perhaps in the last six or seven years, the Foundation's Board has been questioning the value of funding consumer activities. It must be remembered that nowadays there are as many as ten separate consumer organisations funded by the Foundation compared to three or four in the 1980s. The Foundation's Board is understandably concerned about what it sees as an unsustainable model of funding. Funding of all consumer organisations by the Foundation has been capped for at least the last six years, and last year funding was actually cut by 10 percent. So when inflation is taken into account, this amounts to a significant decline in funding in real terms for all consumer organisations. The funding issue has been the subject of considerable discussion between the Foundation and consumer organisations this year. We don't accept that the funding model is in fact unsustainable, though we do readily agree that there must be clear criteria for funding and organisations that receive such funding must be held to high standards of accountability. We feel strongly that the Foundation and consumer organisations have worked in harmony for some thirty years and this is one reason for why the Foundation has such a successful public fundraising image. We feel the Foundation has inherited the benefits of this fruitful relationship and is really breaching faith by changing the rules without proper discussion. The Foundation should be ready and willing to provide consumer organisations that meet the criteria with an equitable level of funding that is raised in the name of blind people. But it is increasingly clear to all consumer organisations that the Foundation no longer understands us and the work we do, and it fails to truly appreciate the value we bring to the Foundation and to blind people generally. At a recent meeting of the Consumer Consortium, which is a group comprising the Foundation along with all the consumer organisations it funds, the Foundation made it clear that it wants to further reduce funding in the next few years by making more funding contestable and by encouraging consumer organisations to more actively raise their own funds. Though the details are not yet clear, the Foundation's Board has since agreed to relax the constraints that currently prevent consumer organisations from public fundraising. Consumer organisations are united in their response, which is that our focus should be on doing what we do for our members and we do not want to be fundraisers. We also recognise the damage that can be done to the overall fundraising activity on which much of our blindness services depend, if consumer organisations are to increasingly depend on our own fundraising. We recognise that, like everyone else, the Foundation is feeling the effects of the economic downturn. Directors are quick to remind us that the Foundation is running an annual deficit of some three million dollars and we understand the Board has instructed Management to balance the budget by 2012. Consumer organisations have always been willing to take our share of the pain when there is a downturn but we would also expect to reap the benefits of good economic times. We remind the Foundation that at the time it put an arbitrary cap on funding consumer organisations, the Foundation was enjoying strong positive cash flows and was generally expansive in its behaviour. We estimate conservatively that during the last seven years, while funding of consumer organisations has significantly declined, the Foundation's overall budget increased by more than 60%. We estimate also that the overall cost of the Chief Executive and senior management team has also increased by more than fifty percent in that time. It is not hard to see why consumer organisations find it difficult to stomach the argument that we must now take our share of the pain in hard economic times. So what is the reality for the Association. You can see from the accounts that the annual grant from the Foundation was $261,000 for the year just ended, down from $290,000 for the previous year. In fact it has been at that level for the previous five years at least. The funding we receive under our agreement with the Foundation is meant to pay for our national activities, which primarily include the cost of the Board, Council and Conference, plus administration and the office. That totalled roughly $420,000 in the year just ended. There is a clear funding gap, but some of that is bridged by income from other sources such as interest and investments. The reality though is that the overall gap we face between the funding we get from the Foundation and what it really takes to run our activities continues to rise. Last year the Board accepted a budgeted deficit of approximately $70,000. That was done in the hope that discussions with the Foundation regarding funding would produce a positive outcome this year. This year, which is the current year that began on 1 July 2010, the Foundation has kept the annual grant steady at $261,000. We acknowledge that this is a decision the Foundation's Board made in good faith while discussions continue in the hope of finding a long-term funding model that is agreeable to the Foundation and consumer organisations. Nevertheless, the Association's Board at its July meeting was faced with a budgeted deficit of approximately $95,000, which was clearly unsustainable in anyone's terms. Furthermore we also know, as I have already mentioned, that the Foundation would like to see the overall level of funding of consumer organisations reduce rather than increase. Therefore the outlook is not favourable, and the Board is not hopeful that funding from the Foundation will return to a level sufficient to fully fund our activities as in the past. There are only two ways to reduce a deficit, either find more income or reduce expenditure. The Board could see no other source of income that could be immediately utilised to reduce the deficit, so we have had to make immediate and painful decisions aimed at reducing expenditure. These have already been conveyed to our members so I won't repeat them in detail here, except to say that casualties include reduced Board meetings, reduced support to branches, cutting issues of our regular magazine Focus, reducing our telephone based feedback line, and cancelling our leadership seminar and advocacy training programme for this year. The Board has anguished over these decisions and deeply regrets the impact, but it must be remembered that even after these cuts the Association's national budget is still in deficit by some $55,000, which is not sustainable in the long term. Consumer organisations have all signed up to a letter which calls on the Foundation's Board to meet face to face with us so we can highlight to all Board Directors the true impact recent decisions are having on the very viability of consumer organisations, and potentially the Foundation itself, now and in the long term. This was seen as a last ditch attempt to find a solution. The alternative, if a solution is not found, is that we will have to explore how best we can gain income through our own independent fundraising. The Association's Board is already seeking professional advice and will be considering options later this year. People should not under-estimate the significance of the situation that now presents itself. If we want this Association to be here in the next ten years, and in fact if we want it to be stronger and able to hold to our principles, we probably need a level of funding of roughly $450,000 to $500,000 in today's terms. If we can no longer rely on the Foundation to fund the true cost of our right to a consumer voice, we must be prepared to find that funding from other sources. Otherwise our organisation will just bleed to a slow death. We must not be foolishly confident about our ability to raise part or even all of our income from fundraising activities if that is what we must do. On the other hand, let us not be afraid of standing on our own. Let us not overlook the positive opportunity it brings, if we just have the courage to grasp it. Remember, other organisations similar to ours depend entirely on fundraising and they have shown that they can raise this kind of funding. It can be done. What's more, it should put us more in our own driving seat, allowing us to truly aspire to do the things we really need to do. More funding at our disposal would allow us to do more research for instance so we can be more strongly able to argue our case. And we could offer more direct support and assistance to blind people in need, something we can only do right now in a very limited way. It would allow us to respond more effectively to the changing nature of the Foundation of the Blind, so we are able to deal with that organisation as an equal rather than from a position of subservience. While I do not personally relish the idea of active fundraising, I do see how it can bring real benefits to us because it will create major new opportunities for us to deliver our message directly to the community. Remember what I said at the start of my report about keeping our message simple? Our message is simple and we should not be afraid to stand up and clearly tell the public what we blind people need if we are to be fully functioning citizens in our own country. Engaging in some Active but carefully managed fundraising will allow us once again, like we have done in the past, to show the community that we are capable of standing up for ourselves and that we don't need, in fact don't want, the Foundation as a service provider to speak for us. But if we must do it, then we must do it soon and decisively. Conclusion I hope anyone reading our Annual Report will appreciate not only the amount of work we have done but the depth of the detail at which we work. It's great to have a voice in the community but there is a lot that goes on behind the scenes to make it possible. And every so often there is something new we can point to in everyday society that we can say has resulted from our work. Every few weeks when I go to get some cash out of the talking cash machine at my local bank, and I plug in my headphones and take full charge of my transaction, I leave with a great feeling of empowerment. I say to myself with some pride that this talking cash machine is there largely as a result of our work, the Association's work. That is just the most recent example of our success. Next year when I turn on my TV and hear an audio described programme, again I'll be able to say that it was largely our voice that brought that about. There are many other examples, and often these can all be traced back to the feelings expressed by someone at a branch meeting, that then turned into a remit, and ultimately got passed as a resolution at our Conference. The most important thing to remember about our work is that persistence pays off in the end. Sometimes we might work on these issues for years, many years, before eventually something changes and we suddenly find we have achieved success. And more often than not, our success comes through working collaboratively with other disability organisations. We must never forget the importance of maintaining strong relationships with likeminded organisations and our ability to influence change simply by making our presence felt in the wider disabled community. Right now though, the Association internally is under considerable stress. We have very limited staffing resources and in my view we are asking far too much of our staff without being able to give them the resources they really need to work effectively. The Board is aware of this also and we have to signal that we are turning our immediate attention to addressing our funding situation and looking closely at everything we do so we can be certain that we are using our resources most effectively. The long term viability of the Association must be the Board's number one priority. In closing, I would like to acknowledge with appreciation the work of all our Board members who give their time not just to read the materials and attend Board meetings, but often also to work on subcommittees and to represent us in other forums. I won't name them specifically because everyone contributes to their best and everyone's contribution is valued. We also acknowledge with appreciation the work of some other people who are not on the Board but who also progress the Association's activities by representing us in a number of ways. I would however pay a special tribute to our Executive Officer, Rose Wilkinson, particularly because I work closely with her as President. I very much appreciate her passion and commitment to our work, her thorough knowledge of what we do, and the profile she has achieved for us in the corridors of power. Make no mistake, we are known and respected in Government circles, and this is largely due to the relationships Rose cultivates on our behalf. Everyone who participates in our activities, whether at a national or branch level, does so because you are passionate about how you believe the world can be made better for us as blind people. It is this passion for a better world that I think really justifies why we are here. To each and every one of you, I pass on our sincere appreciation for your efforts on behalf of all of our members. Without you all being willing to give your best to our cause, we would not be celebrating the successes we are able to celebrate today. Executive Officer Rose Wilkinson The Association has recorded several achievements on the advocacy front this past year and what better place to celebrate these than at Conference. I’ll start with the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), an international, rights-based convention, ratified by New Zealand in September 2008. A significant part of the UNCRPD is the monitoring process and to this end, six New Zealand Disabled Peoples’ Organisations (DPO’s) came together to form a governance level steering group called the Convention Coalition. Membership is principally for organisations governed by disabled people (as defined in Article 33 of the UNCRPD). The Convention Coalition is leading disabled peoples’ work on monitoring and implementing the rights of disabled people as set out in the UNCRPD and other UN Conventions affecting disabled people. The Association has played a leading role on the Convention Coalition – first in the adaptation of the Disabled Rights Promotion International framework for implementation in New Zealand and then involvement in facilitating and implementing the adapted framework. The work nearing completion is the result of the first monitoring project of this kind in New Zealand and has involved blind, deafblind and vision impaired individuals. Involvement with the Convention Coalition and the monitoring project has provided many opportunities for the Association and has gone some way towards heightening our profile. Through networking and the development and maintaining of relationships within government and across the disability sector, the value of collaboration, when issues of commonality exist, has become more evident. There are risks thus each situation is carefully weighed up - we must be clear about what we are seeking, and that collaboration does not compromise the Association’s objectives, its ideals or philosophies. Paramount is that we uphold our organisational position. We have the ability to create opportunities through collaboration, for there is no doubt that cross-disability and blindness sector efforts send a strong message to decision and policy-makers alike. However we should not underestimate the inherent impact we have when working in a collaborative situation, for it is often the intangible outcomes which are the most valuable. There is always something to be learned, so when we collaborate across the disability sector, then we have an opportunity to also educate others about the needs of blind and vision impaired people. The reverse is also true. Disabled Persons Assembly has recently co-ordinated two specific forums for disabled peoples’ organisations. The first of these was around special education and the second relates to employment. We have an opportunity in each of these situations, to reinforce the needs of blind and vision impaired people, and to strive towards sending a joint single message to politicians. This approach sits well with the current Government, which has sent strong messages that it sees value in communities working together… Audio Description is perhaps the most notable of our achievements and we should be celebrating this victory for blind and vision impaired New Zealanders. If ever there was a question about the Association’s purpose and why it exists, this outcome is but one that reinforces the value of advocacy by a consumer-driven organisation. We have been plugging away at Audio Description since the early 1990s. Over a period of time, working in a commercially sensitive area, we have worked extremely hard to earn the trust of NZ On Air and Television NZ. In 2010, at a time when Government has stated no new money and no new services, this has paid dividends. The $500,000 allocated by NZ On Air is but a starting point. Once Audio Description is delivered in 2011, then we will be focussing on the service expanding to meet the needs of a diverse blind and vision impaired population. Working with TVNZ and NZ On Air, a strategy that includes broadening the service to include New Zealand produced content, will be developed. The annual Wellington Seminar is our advocacy platform where we identify issues topical to the blind community, and then promote them to politicians and interested parties. The highlight of this year’s event was the meeting with the Ministerial Committee for Disability Issues. Fortuitously for the Association, the Ministerial Committee met the evening of the Parliamentary Function, thus the topics presented, were top of mind for many present. Salient issues raised with the Ministerial Committee have been taken up by Ministers and their staff and we are encouraged at the ongoing dialogue. Banking services (including talking ATMs), braille signage in taxis, accessible government elections, accessible websites and access to information are a few of the many perennial issues we continue to progress. We talk about making information accessible, and glibly trot out this phrase, but for the uneducated, what does this mean? Our forward planning involved the development of a set of guidelines to respond to this eternal question. In the knowledge though, that the Royal New Zealand Foundation of the Blind was doing a similar piece of work, we suggested our endorsement of the guidelines would send a stronger message to those we seek to influence. We proposed the same approach with an educational resource for school teachers. The Association was one of several consumer organisations that offered input into each of these documents. This has resulted in two valuable documents being endorsed by this Association (and others), for wide distribution. Members and Branches are integral to the life-blood of this Association. The significance of the co-ordination of member-activities at Branch Level and the responsive of Branches to the many issues submitted for feedback that influence Board decisions is paramount. The co-operation and willingness to work with staff and Board together with the free-flowing exchange of information demonstrates a level of collegiality that I have come to value of this organisation. From the regularity of contact I have with Branches, I am all too aware of the tireless effort and voluntary hours you each dedicate in your respective roles and areas of activity. Accumulatively these are significant and contribute towards the Association’s viability and sustainability into the future, and I wish to recognise these, and to place on record my thanks for your support. We work in an ever-changing environment which requires us to be fleet-footed - often at times when we least expect it. So as I take stock of the myriad of issues simmering away, it is resoundingly clear that the Association needs to be better resourced in order to achieve its objectives. Changes in our funding regime have meant that I must put some of the advocacy work to one side momentarily, in order to give greater attention to sourcing alternate income streams. There is no doubt that changes to our funding regime have created an environment of uncertainty and angst for the Board, staff and the wider Association Membership. We worked hard to trim the 2009-2010 projected $70,000 deficit to less than half. Longerterm, the funding situation will take some time to resolve and already, we are seeing evidence of Branches coming to the aid of the Board as it makes those hard decisions. So we have weighed up the risks and are now well on track towards identifying new opportunities that will contribute towards the Association’s sustainability well into the future. In bringing my report to a close, it goes without saying that it’s been an extremely busy, productive year. I have enjoyed working with you all, and take this opportunity to once again acknowledge the support received from members, Branches and the Board. I also acknowledge Jenni Dunkley’s contributions – as Administrative Assistant she is often the first port of call when anyone contacts the office. Thus, her cheery disposition and supportive approach are greatly valued characteristics. Remember, there is much to celebrate and I hope you all take time to reflect on your respective contributions to the outcomes we’ve collectively achieved. ASSOCIATION OF BLIND CITIZENS OF NEW ZEALAND INC NATIONAL OFFICE AND BRANCHES FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2010 CONTENTS Statement of Financial Performance Statement of Movements in Accumulated Funds Statement of Financial Position Notes to the Financial Statements Audit Report Statement of Financial Performance for the Year Ended 30 June 2010 Note Income Financial Support RNZFB Calendar Sales Donations and Grants Interest Received Subscriptions Trading Sales Legacies and Bequests Conference Sales Sundry Income 3 4 5 Total Income 2010 $ 2009 $ 261,000 11,441 30,276 80,365 10,099 888 3,731 4,310 290,000 14,130 29,421 108,283 8,375 539 12,082 7,380 5,516 402,110 475,726 Less Expenditure Calendars Cost of Goods Sold 4 7,016 10,353 Trading Cost of Goods Sold 5 787 103 Conference, Council and Board Conference Board Council President 6 6 6 6 46,630 44,359 506 91,495 44,966 53,138 11,230 2,757 112,091 Administration and Office Administration Expenses Office Expenses 7 8 255,688 82,860 338,548 256,919 76,612 333,531 437,846 456,078 (35,736) 19,648 Total Expenditure Net Surplus Statement of Movements in Accumulated Funds for the Year Ended 30 June 2010 Note Net Surplus 2010 $ (35,736) 2009 $ 19,648 Total Recognised Revenues and Expenses (35,736) 19,648 10,552 - 1,671,708 1,652,060 1,646,524 1,671,708 Branch Funds Brought to Account Accumulated Funds at Beginning of Period Accumulated Funds at End of Period 9 Statement of Financial Position as at 30 June 2010 Note 2010 $ 2009 $ 11 1,251,570 800 178,710 5,512 6,697 1,125 830 1,445,244 1,239,290 464 11,050 4,957 2,542 2,851 2,412 1,143 1,264,709 208,075 57,508 265,583 383,976 66,716 450,692 1,710,827 1,715,401 Current Liabilities Accounts Payable and Accruals Subscriptions Received in Advance Total Current Liabilities 63,383 920 64,303 42,838 855 43,693 Total Liabilities 64,303 43,693 1,646,524 1,671,708 617,002 576,107 442,863 10,552 659,991 576,238 435,479 - 1,646,524 1,671,708 Current Assets Bank Accounts and Term Deposits Cash on Hand Investments Provision for Doubtful Investments GST Refund Due RWT Recoverable Accounts Receivable Interest Receivable Trading Stock Total Current Assets Non-Current Assets Investments Property, Plant and Equipment Total Non-Current Assets 13 13 13 14 Total Assets Net Assets Represented by: Accumulated Funds National Office General Funds Branch General Funds Specific Funds Branch Funds Brought to Account Total Accumulated Funds National President Date 24 September 2010 9 9 10 12 Notes to and Forming Part of the Financial Statements for the Year Ended 30 June 2010 1. Statement of Accounting Policies Association of Blind Citizens of New Zealand Inc. is an incorporated society registered under the Incorporated Societies Act 1908. These financial statements are general purpose financial statements and have been prepared in accordance with generally accepted accounting practice. Measurement Base The accounting principles recognised as appropriate for the measurement and reporting of earnings and financial position on an historical cost basis have been used, with the exception of certain items for which specific accounting policies have been identified. Specific Accounting Policies The following specific accounting policies which materially affect the measurement of financial performance and the financial position have been applied: (a) Subscriptions Subscriptions are recorded when earned. (b) Receivables Receivable are valued at expected realisable value. (c) Inventories Inventories are recognised at the lower of cost, determined on a first in first out basis, or net realisable value. (d) Fixed Assets and Depreciation Fixed Assets are recorded at cost less accumulated depreciation. Depreciation is provided at the rates calculated to allocate the assets cost over their estimated useful lives. The rates and methods applied are as follows: Fit-Out Motor Vehicles Furniture and Fittings Office Equipment Recording Equipment (e) 20% DV 20% DV 20% DV 30-50% DV 30% DV Income Tax Association of Blind Citizens of New Zealand Inc has been granted charitable status by the Inland Revenue Department and is therefore exempt from income tax. (f) Investments Investments acquired at other than face value are adjusted so as to account for the premium or discount over the remaining term of that investment. Other investments are recorded at cost. (g) Goods and Services Tax These financial statements have been prepared on a GST exclusive basis, except for debtors and creditors, which are stated inclusive of GST. (h) Differential Reporting Association of Blind Citizens of New Zealand Inc is not publicly accountable and meets the size criteria under the Framework for Differential Reporting. It therefore qualifies for differential reporting in respect of accounting standards, and all appropriate exemptions have been applied. (i) Changes in Accounting Policies There have been no changes in accounting policies. All policies have been applied on bases consistent with those used in the previous year. 2. Business The principal activity is that of providing advocacy on behalf of blind consumers. 3. Financial Support The Royal New Zealand Foundation of the Blind provides financial assistance to the Association under the Financial Agreement entered into by the two organisations. 4. Calendars 2010 $ 11,441 2009 $ 14,130 7,016 10,353 Net Surplus/(Deficit) on Calendars 4,425 3,777 Trading 2010 2009 $ 888 $ 539 1,143 474 1,617 1,457 (211) 1,246 Calendar Sales Less: Cost of Sales 5. Trading Sales Less: Opening Stock Purchases Less Closing Stock Cost of Sales Net Surplus/(Deficit) on Trading 6. 830 787 101 1,143 103 436 2010 2009 $ $ Conference Travel Accommodation and Meals Other Raffle 15,027 29,240 2,114 249 17,637 22,295 4,777 257 Total 46,630 44,966 Board Travel Accommodation and Meals Other Total 23,741 13,335 7,283 44,359 30,060 16,632 6,446 53,138 506 506 2,757 2,757 - 8,799 2,431 11,230 2010 $ 7,919 4,643 853 9,425 768 9,660 16,473 9,984 3,210 3,025 6,182 2,533 960 3,971 6,310 7,167 5,917 2,368 2009 $ 9,524 4,562 2,631 10,340 1,015 764 10,438 14,986 8,832 6,960 2,425 7,608 3,304 1,220 3,924 4,969 4,059 1,418 Conference, Council and Board National President Travel Total Council Travel Accommodation and Meals 7. Administration Expenses Accounting Fees Advocacy Advocacy Workshop Audit Fees Books/Magazine Subscriptions Branch Support Catering and Functions Depreciation Focus Gifts and Donations Honorarium Leadership Seminar Loss on Sale Member for Life Expenses Motor Vehicle Expenses Other Expenses Projects Recording Expenses Staff Expenses 8. 9. Subscriptions Travel Wages and Salaries Wellington Seminar White Cane Day Write-off of Investments – Auckland Branch World Blind Union Fees World Blind Union - International Expenses 2,583 9,058 120,590 3,314 2,375 9,673 3,021 3,706 1,667 12,271 114,473 2,265 2,584 3,219 21,461 Total Administration Expenses 255,688 256,919 Building Expenses and Maintenance Christmas Function Cleaning Phone and Internet Office Expenses Insurance Kindred Conference Postage Power Printing and Stationery Rent TIS Rental TIS Toll Charges 2010 $ 2,365 407 2,430 11,880 6,867 2,533 1,243 6,120 3,523 9,461 32,190 1,361 2,480 2009 $ 2,165 345 2,377 9,326 4,365 2,472 196 5,575 4,059 8,712 32,255 1,365 3,400 Total Office Expenses 82,860 76,612 Movement In / (Out) $ (131) (42,989) Balance 2010 $ 576,107 617,002 1,193,109 Office Expenses Accumulated Funds Note Branch General Funds National Office General Funds Branch Funds Brought to Account Balance 2009 $ 576,238 659,991 1,236,229 - 10,552 10,552 Note Recording Fund Member for Life Fund International Fund Conference Fund Leadership Fund Total Accumulated Funds 10. 10 10 10 10 10 Balance 2009 $ Movement In / (Out) $ Balance 2010 $ 157,612 31,584 30,403 47,229 168,651 1,671,708 3,926 995 2,654 (191) (25,184) 161,538 32,579 Specific Funds (National Office) 47,229 168,460 1,646,524 2010 $ 2009 $ 157,612 9,843 167,455 5,917 161,538 150,608 10,907 161,515 3,903 157,612 31,584 1,955 31,537 1,067 33,539 32,604 Less: Member for Life Expenses Balance at End of Year 960 32,579 1,020 31,584 International Fund Balance at Beginning of Year Add: Transfer from Accumulated Fund 30,403 6,360 45,505 6,360 36,763 51,865 3,706 21,462 33,057 30,403 Recording Fund Balance at Beginning of Year Add: Investment Income Less: Recording Expenses Balance at End of Year Member for Life Fund Balance at Beginning of Year Add: Subscriptions Received Less: World Blind Union International Expenses Balance at End of Year 2010 $ 2009 $ Conference Fund Balance at Beginning of Year 47,229 47,229 Balance at End of Year 47,229 47,229 Leadership Fund Balance at Beginning of Year Add: Interest Income 11. Less: Leadership Seminar Expenses 168,651 5,991 174,642 6,182 166,370 9,890 176,260 7,609 Balance at End of Year 168,460 168,651 Total Specific Funds 442,863 435,479 2010 2009 $ $ 3,675 500 56,417 599,859 660,451 71,965 500 109,579 515,331 697,375 2010 2009 $ $ 66,621 29,201 84,241 23,990 2010 2009 $ $ Term Deposits Canterbury Hastings Mid Central Nelson Otago Rotorua Southland South Canterbury Taranaki Waikato Wanganui Wellington 10,000 10,000 6,918 43,215 8,829 16,000 12,974 165,000 9,300 3,494 180,416 29,151 10,000 10,389 6,683 12,631 8,470 16,000 14,060 145,000 9,300 3,274 170,000 27,877 Total Branches 591,111 541,915 1,251,570 1,239,290 Bank National Office National Bank - Current Account National Bank - Imprest Account National Bank - Call Account National Bank - Term Deposits Total National Office Branches Bank Current Accounts Savings/Call Accounts Total Bank 12. Branch Funds Brought to Account Funds received from disestablished Branches are as follows: Bay of Plenty 305 Far North (North Harbour) 10,246 Total Funds 13. 10,552 Investments Short-term General Fund Bank of New Zealand ASB Bank Ltd Maturity 15/09/10 15/06/11 Interest 7.50% 7.03% Total General Fund Short-term Recording Fund Bank of New Zealand Maturity 15/09/10 Interest 7.50% Total Recording Fund Leadership Fund ASB Bank Ltd 15/06/11 7.03% Total Leadership Fund Total Short-Term Investments Face 2010 2009 $ $ 60,000 20,000 59,647 19,796 - 80,000 79,443 - Face 2010 2009 $ $ 50,000 49,778 - 50,000 49,778 - 50,000 49,489 - 50,000 49,489 - 180,000 178,710 - Long-term Maturity Interest Face 2010 $ 2009 $ General Fund Bank of New Zealand ASB Bank Ltd Westpac (NZ) Ltd Deutsche Bank 15/09/10 15/06/11 19/12/11 15/06/14 7.50% 7.03% 7.23% 3.72% 60,000 20,000 50,000 20,000 49,417 20,000 58,989 19,606 49,063 20,000 150,000 69,417 147,658 Total General Fund Long-term Maturity Recording Fund Bank of New Zealand ANZ National Bank Deutsche Bank 15/09/10 15/09/11 15/06/14 Interest Face 2010 $ 2009 $ 50,000 50,000 40,000 48,846 40,000 49,420 48,154 40,000 140,000 88,846 137,574 50,000 50,000 49,812 49,015 49,729 Total Leadership Fund 100,000 49,812 98,744 Total Long-Term investments 210,000 208,075 383,976 Total Investments 390,000 386,785 383,976 7.50% 7.16% 3.72% Total Recording Fund Leadership Fund ASB Bank Ltd Rabobank 15/06/11 03/05/12 7.03% 7.68% A Doubtful Provision was made in 2009 for the following investments held by the Auckland Branch: Hanover Finance $ 7,000 Dorchester Finance $ 4,050 $11,050 The above investments were written off this financial year. Any amounts recovered in the future will be recognised as income when it arises. 14. Fixed Assets and Depreciation Depreciation Leasehold Improvements Motor Vehicle Furniture and Fittings Office Equipment Plant and Equipment Total Depreciation Expense 2010 2009 $ 556 6,457 1,817 7,355 288 $ 609 5,936 1,602 6,465 374 16,473 14,986 Fixed Asset Book Values Leasehold Improvements At cost Less Accumulated Depreciation Motor Vehicles At cost Less Accumulated Depreciation Furniture and Fittings At cost Less Accumulated Depreciation Office Equipment At cost Less Accumulated Depreciation Recording Equipment At cost Less Accumulated Depreciation Total Fixed Assets 15. 23,962 19,473 4,489 23,962 18,917 5,045 68,109 42,278 25,831 68,109 35,821 32,288 27,765 22,501 5,264 27,765 20,682 7,083 142,436 121,590 20,846 160,101 139,167 20,934 39,993 38,915 1,078 39,993 38,627 1,366 57,508 66,716 Capital Commitments and Contingent Liabilities Association of Blind Citizens of New Zealand Inc has no capital commitments or contingent liabilities at balance date (2009 - Nil). 16. Operating Lease Commitments The current National Office lease expired in March 2007. At balance date a renegotiated lease was under action but had not been finalised. 17. Related Parties These financial statements include both the National Office operations and all Branches. All inter-branch transactions have been eliminated for the purpose of these Accounts. No related party debts have been written off or forgiven during the year. 18. Adoption of International Financial Reporting Standards In December 2002 the New Zealand Government announced that New Zealand International Financial Reporting Standards (“NZ IFRS”) will apply to all New Zealand reporting entities for the periods commencing on and after 1 January 2007. In September 2007 the Accounting Standards Review Board announced that small to medium-sized businesses which satisfy certain criteria would not be required to apply the NZ IFRS until further notice. Association of Blind Citizens of New Zealand Inc. satisfies these criteria. All the financial information in these financial statements has been prepared in accordance with current New Zealand Generally Accepted Accounting Practice, (NZ GAAP). Bankers Association Focus Group From Ann Bain, ABC NZ Representative This report is on the Bankers Association Focus Group originally set up to review the Code of Banking Practice as it relates to the needs of older and disabled customers. There was a meeting in June, the first since the launch of the Guidelines late last year which were written to assist banks to use the Code. The Guidelines have received acclaim both within New Zealand and overseas. Citibank USA has asked if they may use information in the Guidelines for their own internal purposes. Few representatives of the banks were present at the June meeting. Sarah Mehrtens Chief Executive Officer was present for a short time at the lunch prior to the meeting but had to leave to attend another engagement. Colleen Bermingham-Brown from Westpac spoke of her Bank having a Consumer Consultative Council which covered a wider base of customers (45 organisations) and had included representatives from the Foundation of the Blind and ABC NZ (Rose) when they had met in Auckland. Robyn Hunt said that she had resigned her position with the Human Rights Commission but would continue to be part of the Focus Group as a representative of DPA. The banks felt it was too early to give feedback on how helpful the Guidelines were to them. The future of the Focus Group was discussed. The terms of reference require revision. It would be desirable to include other representatives of disability organisations and exclude some from professional groups who are not themselves disabled. The Code of Practice is due for review. This is undertaken by an external reviewer who then seek submissions from the public on the revised Code. At this point the Bankers Association put in a submission. At this stage I am uncertain as to the future of the current Focus Group. Blind and Low Vision Education Network NZ (BLENNZ) From Clive Lansink, ABC NZ Representative This report covers the highlights that I think will be of interest to Association members concerning my involvement as your representative on the BLENNZ Board since my report to last year's Conference. This year's report will be rather different because I no longer have to talk about governance issues staffing or property. With these issues largely behind us, there is a sense that BLENNZ is at last able to move forward into a new era. Before highlighting the year's main activities, I will briefly acknowledge the passing into history of the Vision Education Agency. At the time of my report to last year's Conference, VEA was in the process of being wound up. This has since been completed. It must be remembered that much has changed since VEA was created, and much of the progress made towards the development of the National Plan and the formation of BLENNZ itself has been the result of the initial work carried out by VEA. We should remember the outstanding contribution it has made in bringing us together to unite as a sector behind the National Plan. Ultimately we were able to convince the Ministry that we are a united sector. We must continue to make all efforts to remain so. I hope that the new Board structure now in place for BLENNZ and the on-going fabric that binds our various groups will ensure that we all are ready to unite and act decisively when needed. The dominating issue for BLENNZ during the last year has of course been the final design of the new facilities. I myself have not been closely involved with the plans and I really do not have a detailed knowledge of them. Instead of being a whole series of separate compartments, the new facilities are said to be much more based on concepts of open plan and multi-use spaces. The design of the new facilities has been strongly influenced by the architects' involvement in other recent school projects and their visit to special school facilities in Australia. It is not easy for an organisation like BLENNZ to work with the Ministry because we find we don't easily fit the pattern set by numerous other regular schools. Nevertheless the Board has been assured by staff that while they will be challenged by the need to work in a new way in the new facilities, they are excited about the benefits the new facilities will bring. Much of the old school has now been demolished and construction on the new facilities is about to begin. The Board has confirmed the new boundary for the property it needs. This clears the way for the Royal New Zealand Foundation of the Blind and perhaps other entities to lay a claim to remaining land in the area. It should be noted that this land was put aside by the Government in the late 1950s for the education and rehabilitation of blind people. But it is understood that any land deemed now to be surplus to requirements will revert to other users and may well be sold off, so there is only a short window of opportunity at present for blindness organisations to make proposals regarding the remainder of the land. Normal Board elections were held in May this year which is the regular time for all school boards to be elected. A lot of time has been spent on developing the current model of governance which gives parents of blind and low vision students from around the country a voice on the Board, even if their children are not formally enrolled at BLENNZ. It is clear though that very few parents as yet are interested in coming on to the Board. The Board is discussing possible ways to generate interest amongst parents around the country, including the possibility of a travelling roadshow which would allow more parents to meet some Board members and learn more about what we do. In my President's Report, I commented on the Association's submission to the Government's review of special education. BLENNZ hosted a sector forum, which also included the Association, to develop and present a sector wide submission to the review. As explained in my reports last year, with VEA no longer in existence, it will fall to BLENNZ from time to time to host such sector forums. Most people reading this will be aware of the Government's introduction of national standards for schools. The BLENNZ Board has obtained clarification on the position of students with significant learning disabilities in relation to the implementation of these Standards. It has been confirmed that the IEP will remain the key instrument for planning learning programmes and assessing achievement. This year we acknowledged with deep sadness the passing of Tom Rogerson ONZM, former Principal of Homai College. Throughout his tenure, the philosophy of residential schools was changing and it was Tom's innovation, flexibility and unswerving belief in the capabilities of young blind students that enabled him to make the transition to an education service that, today, supports students and their families in local neighbourhood schools. Tom will always be respected in Foundation and education circles as an innovative humanitarian, a man of principled action and commitment. Braille Authority of New Zealand Aotearoa Trust From Paula Waby, ABC NZ Representative By Conference time I will have attended four meetings since taking on this role a year ago. Much of the business has involved ending the Braille Authority of New Zealand and Braille Literacy Panel Committees and establishing the new organisation of Braille Authority of New Zealand Aotearoa Trust. This is now up and running with two Trustees from BLENNZ, two from the RNZFB and representatives from ABC NZ, PVI and Ngati Kapo. Four other Trustees with the relevant interest and qualifications have been appointed. The new accessible signage guidelines produced by the RNZFB have been endorsed by ABC NZ and I attended the launch for these in August. Tom Rogerson and Lorna Grant were two people who played a vital role in the education of blind students and the importance of Braille. We acknowledged their passing with a minute’s silence. Braille statistics given by the RNZFB for the last financial year were as follows. There were 745 contacts. Eleven certificates were presented for Uncontracted, Use Your Braille and Contracted Braille. There were over 132 contacts with people about braille which was a new figure made available. The RNZFB launched their new teaching programme earlier this year known as STAR – Simply Touch and Read. They have received expressions of interest for the purchase of this programme from a number of sources. During the coming year the Braille Authority of New Zealand Aotearoa have many interesting projects to work on including the development of an online course for teaching braille to sighted people. Cassette to Digital Project Leadership Group From Dave Allen, Consumer Representative I have enjoyed representing your interests on this project, when I have been an opportunity to offer assistance. We have made considerable progress since Conference last year. By now a few hundred library borrowers are receiving talking books on CD that previously received them on cassette. At last year's Conference, it was agreed that we would continue advocating for electronic delivery of talking books at no additional charge, and I have continued that effort, as well as the need to have an accessible way of identifying media content. Borrowers will notice that a hole appears in the top right flap of the CD mailer that contains a magazine disk. I recognise that this is not as good is Braille, but I hope it has been somewhat helpful. The group has not met since April, and some key staff members who were part of the group have left. This has resulted in leaving us less informed about progress in this area, but I have tried to keep the Board advised about this. Ministry of Health Disability Services Consumer Consortium From Carolyn Weston I would like to thank the ABC NZ Board for having confidence in me to represent the Association’s interest on this Consumer Consortium for another two years. The Board appointed me for a second term at their November 2009 meeting. Since Conference 2009 the Consumer Consortium has met twice in Wellington, once in mid October 2009 and in early March 2010. We were scheduled to meet in late July 2010 and then again in November 2010, these being two day meetings, however without consultation with members on the Consortium, the MoH (Ministry of Health) staff decided to alter this to one three day meeting to be held from the 4-6 October 2010. This decision did anger a couple of Consortium members however another representative did remind these people that this Consumer Consortium is funded by the MoH and we advise the MoH on disability services so really it is their prerogative to determine just how many meetings a year they will fund. The main reason why the MoH have reduced the number of meetings is due to no new money being injected into the Consumer Consortium budget for this year’s meetings, despite the fact that costs are increasing and other disability consumer organisations have joined the Consortium which places even more stress on the static budget. As many representatives who attend these meetings have found that three day meetings are very tiring, the NZFDIC (New Zealand Federation of Disability Information Centres) have assured us that meetings will conclude at 3 pm so no one should get too tired. Well, we will just have to wait and see what happens on that front. There are two major issues I wish to report on here. I have provided the ABC NZ Board with a comprehensive report after each meeting so if you wish to read more about these issues, I am sure you will be able to access my reports from National Office. LAC (Local Area Coordination) Over the past two years the MoH staff have been identifying other mechanisms in which disabled people can access disability support and rehabilitation services. Most of you will be conversant with the NASC (Needs Assessment Service Coordination) method of accessing such services. After-all, the RNZFB use this mechanism for new members to access its services. Other agencies either provide such mechanisms themselves, like the Foundation does or the NASC is carried out by another agency prior to the client determining which disability service provider they require, (with the help of the Needs Assessor). This NASC method was introduced into New Zealand in 1993 after a national conference was held in Wellington to determine which method should be used for accessing services. At that time, the New Zealand NASC method was seen as revolutionary within the international disability environment and New Zealand was seen as a leader in this field. However time passes and New Zealand has not modified its NASC method in any way since the mid 1990s. The MoH have investigated a number of newer methods of accessing disability services and they have concentrated considerable time on examining various methods in Australia. They tend to favour the Western Australian model however they still see some flaws in this so they are striving to bring the best from several models, hoping that we have one of the best methods of accessing disability services in the future. At our last meeting in March, they presented the concept of Local Area Coordination. This model would split regional areas into smaller local areas where coordinators would be employed to assist disabled people in obtaining information about disability support and rehabilitation services. A coordinator would work with a disabled person and their family/whanau, examining the holistic needs, networks, activities one is currently doing or wishes to do in the future and services one is already accessing. From what I have heard of this model, the coordinator does not go out and find services for a disabled person but only provide information so the disabled person and their family can go and obtain the required services themselves. From all I know of this model to date, it appears that disabled people and their family will need to be more assertive, know more about what services are out there and maybe even have to go out and advocate for services they require. It is hard to know just how much advocacy will be required for each individual to obtain disability services in the future but it must be recognised that some self or personal advocacy will be required. Despite this massive change in the access of disability services, the MoH staff stated that if a person wishes to use NASC as a method of accessing disability services in the future they will still be able to do so. However the big question is how long will the MoH fund NASC services? If they find that the LAC model is more efficient in many ways including being more cost effective in funding disability support and rehabilitation services (which ideally means saving money) then it is unlikely that the option of NASC will be with us for too long after the LAC model is introduced. Environmental Disability Services In my last Conference report I informed you that this service which funds disability equipment and home modification was seriously in strife. The resources in no way match the demand for service. Over the past 12 months, the MoH have developed a temporary policy to deal with this problem whilst examining methods in addressing this long-term. A policy has been instigated where only applications will be funded if they fit into priority one and relates to safety of a disabled person, their family or carer. This means that all applications that are in priority one or two will not be funded in the meantime. To my knowledge adaptive technology for blind people fit into priority two and if there was any that did fit into priority one it would have to be deemed it was required due to safety reasons. The MoH have investigated ways in which to address this problem and late in 2009 two workshops were held in Christchurch and Auckland where representatives from disability consumer organisations discussed this issue. I understand that the Association had representatives at both workshops. At the time of writing this report I do not have any further information on this issue and how the MoH intend to deal with it long-term. At our last Consumer Consortium meeting in March, MoH staff were delighted to inform us that Government had provided more money and this was to be spent in the area of hearing-aides and home modifications As the Consortium is meeting only days prior to our Conference I will have more information about these two topics so I hope that I will have time to update you verbally then. Product Evaluation Panel From Dave Allen, ABC NZ Representative I would like to thank Conference for confirming my appointment to serve on this panel for another year. While there is no shortage of new products on the market that our members should be exposed to or made available through the Foundation's Equipment shop, the logistics of having this happen have been negatively impacted by the panel's failure to meet this year. If deliberations consisted of discussing written work such as reports, email might be a very efficient and economical way of "meeting." The reality is that a physical evaluation of physical products cannot reasonably be achieved by email. While some communication did take place via that medium, the low amount of that suggests that it was not of great use to panel members. The panel agreed last June that face to face meetings were needed, and this Association regularly advocated for this to happen, without success. The Chief Executive told us that the panel could meet, but this never filtered down to management. An evaluation of the Soundpost orientation system was completed. The Penfriend labelling system was evaluated and is now being stocked, as is a new audible volleyball. I am finalising evaluations of the Touch memo and Voila labelling systems that compete favourably with the Penfriend. I'm told that an evaluation of the Cobalt talking microwave convection oven has begun. I've been advocating for this to happen for over a year. A member was keen to participate in this evaluation, and I have furnished the member's contact information to the Manager of Equipment services. Over the year I have assisted any member who contacted me about equipment availability. Workbridge Council From Bev Duncan ABC NZ Representative Greetings All Since the Association's last Conference in 2009 I have represented the Association on the Workbridge Council and have attended two meetings. I am pleased to say that both meetings have been held at the Brentwood Hotel in Wellington which as most of you will know is very user friendly for everyone. I understand that the issue of non friendly venues for meetings, particularly for guide dog handlers, has been ongoing for some years. The first meeting in February was a Council meeting which saw us discussing further draft policies on human resources, privacy, quality, Treaty of Waitangi and Pacific and cultural diversity. I continue to bring to the Council's attention that accessible information and communication need always to be in the chosen format of the person receiving the information and communication. One Council member is concerned about the use of the word support in many of the Workbridge policies. I reminded Council members that Workbridge is a Supported Employment Agency so therefore the use of the word support is not there to in any way put people with disabilities down but to enable them to gain and stay in employment. The Chief Executive, Grant Cleland, along with the Senior Management Team, are working through restructuring of Workbridge. The restructuring process is still ongoing however, it is hoped that when it is complete that it will greatly benefit Workbridge as a whole. The rationale for the restructuring is to increase the number of people with a disability, injury or illness into jobs and the length of time they stay in jobs. To increase the income of Workbridge so that Workbridge can grow and enhance their performance. The new structure will enable Workbridge to be better able to respond to regional needs and contracts, improve consistency, devolve responsibility for regional contracts and human resources functions to three regional managers and area and hub managers. To provide more of a career progression for some staff and in the longer term hopefully enable Workbridge to employ more employment consultants. It is interesting to note from the client satisfaction survey which took place in 2009 that over eighty percent of those that responded are happy with the service from Workbridge. The older the client is the happier they are with the service. Also the longer the person has been receiving service from Workbridge the happier they are. People with mental health issues are the least happy with the services Workbridge provide. The second meeting I attended which was held in June was a strategic planning meeting. This meeting was facilitated by a facilitator from outside Workbridge. I understand that it was the first time that the Board, Senior Management Team and Council have come together for such purposes. It was a great meeting with much enthusiasm and energy as we work together to improve services that Workbridge provides. I heard some people say that this was the most positive meeting that they had attended in a long time. One thing that did concern me at this meeting was the fact that the two interpreters for the deaf did not introduce themselves when we had the roll call. I am given to understand that these people are supposed to be invisible, however, I believe that if others in the room can see them there, then we as vision impaired people, have the right to know they are present. Much of what was discussed at the meeting is not for public knowledge yet as it was about funding, relationships with stakeholders, restructuring, and the new Workbridge Service Model. Workbridge Agreement: Martine Abel-Williamson reported to you at last Conference in 2009 that she didn't sign the agreement forwarded to her in September 2009. I haven't signed this agreement yet either as I understand this is still being worked through by the Association National Office and the Chief Executive of Workbridge. Council Membership: Council is currently made up of representatives from various organisations. Currently we still don't have any one representing people with mental health issues. A replacement for Thomas Bryan as an individual member has not yet been found so there is only one individual member. The membership of Council remains the same as was reported to last Conference. Workbridge Board: There are two vacancies on the Workbridge Board that we are currently looking to fill. Again, I think it would be beneficial to the Board to have someone with a sensory impairment appointed. Disability Issues Paper: This paper is now drafted by Karen Beard, Quality Assurance, Workbridge staff, and all Council members are encouraged to submit items for inclusion in the document from their constituencies. The timeframe for information to get to Karen is very tight and often doesn't give time for me to get anything from the Association. Annual General Meeting: The Annual General Meeting of Workbridge is set down for Thursday 21 October 2010 and is to be held at the Brentwood Hotel Wellington. This will be the first annual meeting of Workbridge that I will attend on your behalf so if you have any comments or issues you would like me to raise please don't hesitate to contact me and I will do my best to raise them and report back to you the outcomes. Conclusion: I look forward to representing the Association on the Workbridge Council for a further year. World Blind Union From Martine Abel-Williamson Capacity Building and Community Development: This past year has been indeed very busy in terms of international community development items. Just prior to Conference 2009, I was invited, as Chair – Women’s Committee, World Blind Union Asia-Pacific (WBUAP) Board and Policy Council and New Zealand representative, to participate in a capacity building planning exercise in Mongolia. This was to benefit developing countries such as Laos, Mongolia and Vietnam. The first part of the session was spent on evaluation in order to determine whether current practices, sponsored mainly by international aid, are indeed fruitful, successful and sustainable. In December, I was again invited, and again, all expenses paid for by the Danish Association for the Blind as part of DANIDA (Danish International Development Aid) funding, to complete the mentioned planning, and to recommend future activities that might benefit the whole of our region. We ended up drafting proposals in areas of capacity building, organisational development and gender equity, and submitted that for the Danish’s attention. Our recommendations had budget implications of over USD1 million, but we realised that we’re needing to be aspirational and yet quite detailed, in case the Danish government was to cut back on our proposals, etc. In July 2010 we received the news that most of our recommendations have been approved, so, implementation will commence formally in January 2011, but some items will be progressed to coincide with the upcoming Mid-Term Assembly, planned for October and November 2010. The main areas of work done and recommendations progressed, fall into seven categories, as summarised below: Employment of a Project Co-ordinator, whose job it will be to support Laos and Mongolia in their development initiatives but who’ll also support the WBUAP region with specific tasks such as website development, collation of toolkits and other resources in fields such as the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), assisting other countries in the region with funding application advice and small-scale project identification, etc. Attendance and contribution at WBU Mid-term and General Assembly level of developing countries. Training of trainer initiatives in areas of rehabilitation, advocacy, etc. UNCRPD initiatives at regional level. Steering Group capacity building (and here we’re referencing the Group that will work closely with Laos and Mongolia to help realise their goals and objectives). Assist other regional countries to work on small-scale projects. WBUAP developing as an information hub. WBUAP Meetings: The WBUAP Board and Policy Council did meet twice formally in the past year and once informally, face-to-face, and twice via phone and SKYPE. The Association contributed mostly towards the face-to-face meeting, held in May in Seoul, South Korea, as most of the other meetings’ costs were linked with sponsored Danish capacity building meetings. While in Seoul, I made use of the opportunity to visit their audio description studios, as their main blindness service provider has a government contract to that regard. They’re also very up to date in terms of adaptive technology development and their built environment is being influenced to great extent by their Japanese neighbours, so, it is mostly quite accessible, including blindness/tactile features. Mongolia, on the other hand, was quite inaccessible, in the strictest sense of the word re built environment matters, as their physical infra-structure developed at a higher pace, due to traffic demand, while they didn’t keep up with aspects to do with universal urban design. In Mongolia they’re still in the business of providing blind people with inhouse employment opportunities, for instance, in Ulaan Baataar, their capital city, the main blindness service provider supports two clinics for blind masseuses and they’re also receiving government contracts to produce parts of wooden structures for rural housing. Publications: Editions of the WBU E-bulletin, IDA (International Disability Alliance) Disability Rights and the East Wind (WBUAP regional publication) are being received and distributed. Articles of possible interest are often posted on blindness related email lists, especially in topical areas such as notification about Braille labels on medication packaging in Europe, noise/sound issues to do with hybrid and electric vehicles, the Right to Read Campaign, etc. I’ve submitted articles to mentioned publications on commemorating the Bicentenary of Louis Braille in New Zealand and events around that, regional women’s updates, Conference 2009 information sharing, and I’ve also contributed to Focus, our Association publication re matters listed above. WBU Forum: The Forum met a couple of times over the past year and membership has changed at RNZFB level. RNZFB members used to include: Geoff Gibbs, Geraldine Glanville and Sandra Budd. Now that Geoff is no longer the RNZFB’s representative, he’s not on the Forum any longer, but he’s still of course a WBU Life Member though. Sandra Budd, CEO – RNZFB, is now the RNZFB’s WBU representative. Two RNZFB Board Directors, interested in international matters, namely, Jonathan Godfrey and Jillian Mills, are now on the WBU Forum and Geraldine Glanville is not a member of this Forum any longer. Regional Committees: As already mentioned, I’m our regional link with the global Women’s network, thus Diversity Committee. Paul Manning is still involved in education for children matters and as of earlier this year, we had the opportunity to appoint someone on our regional 3E (Employment and Economic Empowerment) Committee. I recommended that Thomas Bryan, past Employment Services Manager – RNZFB, be appointed to this role and this has been approved. Thomas, a current Manager in the Direct Client Contact Services Directorate at the RNZFB, is now our link with regards to employment initiatives, etc. WBU Mid-Term Assembly: Planning for this to occur is well in hand. It will take place in Chiba, Japan, from 29 October till 1 November. The main theme has to do with UNCRPD ratification and a sub-theme has been added about employment of blind people. On the first day, a Women’s and Youth Forum will take place and I’m to facilitate the former. Two days of business will then follow and on the last and 4th day, people will have the chance to attend the Sight World Exhibition, usually occurring in early November in Tokyo. This expo will consist out of adaptive technology products and services, built environment best practice examples, daily living items, etc. On 2 November, I’ve been invited to participate in further DANIDA capacity building initiatives, now that the funding has been approved for ongoing work, small scale projects and the like, so, our skills are once again being valued and requested at international level. ABC NZ Resources: Our latest items “Is this the right Bus” and “the Great Barrier Brief” have been welcomed by developed and developing countries, so, I’ve been incorporating those in general awareness raising of our advocacy examples as well as during capacity building exercises. Women’s Committee Update: While in Seoul, Korea, I met up with members of the Korean Blind Women’s Union and linked them in with current women’s networks already established. In Seoul, I also met, for the first time with WBU representatives from Fiji and one of them became a women’s contact for me, to be integrated with my current Pacific women’s links. I’ve been distributing scholarship information, UNCRPD training resources and general project updates to the regional Women’s Committee and to my women’s network in general. Information around what they’re all doing on International Women’s Day, International Day of Persons with Disabilities and International Day against domestic violence, are just some examples of how the women are being linked with one another, how we remain connected and of how we can support each other. Development in the Pacific: Blind Citizens Australia has adopted Papua NewGuinea, so to speak, in terms of contributing to their financial WBU subscription and by generally supporting them in terms of information and advice and the initial hope was for ABC NZ to provide the same kind of assistance to Samoa, as the latter was, up to last year, a Special Member, not having paid much of their fees as yet, etc. I managed to build good networks in Samoa at both women’s network and service provider level, but the intent is not as such at present, by Samoan blind people, to re-subscribe. They’re finding current support received as part of the Pacific Disability Forum ample and adequate. Global Update: The WBU office now has a staff member, working in the field of Resource Generation (what we’ll refer to as Fundraising), so, efforts are being put into sustainability of the organisation. The RNIB (Royal National Institute for the Blind) is providing this staffing resource at present. Word of Thanks: Allow me to conclude with a word of thanks to Clive Lansink and Dave Allen, current ABC NZ WBU Committee members, as well as to Rose re ongoing National Office support. Your involvement and commitment is much appreciated, as it’s always great to have others contributing and assisting in what has ended up being quite a busy, yet fulfilling portfolio for me.