Guidelines on bachelor thesis writing BA in International Business Communication Guidelines prepared by: Study Committee for Undergraduate Programmes, Department of Language and Business Communication in collaboration with the ASB Library1 Contents: 1 INTRODUCTION ................................................................................................................................... 2 2 INFORMATION SEARCHES ................................................................................................................... 2 3 ELEMENTS OF PROJECT REPORT ......................................................................................................... 2 3.1 IDENTIFICATION .............................................................................................................................. 3 3.2 TABLE OF CONTENTS ....................................................................................................................... 3 3.3 INTRODUCTION ................................................................................................................................ 4 3.4 STRUCTURING INTO SECTIONS ........................................................................................................ 4 3.5 TREATMENT OF TOPIC..................................................................................................................... 5 3.6 NOTES ............................................................................................................................................... 5 3.7 CONCLUSION/RECOMMENDATIONS ................................................................................................ 5 3.8 REFERENCES .................................................................................................................................... 6 3.9 QUOTATIONS, FIGURES AND TABLES .............................................................................................. 7 3.10 BIBLIOGRAPHY .............................................................................................................................. 8 MONOGRAPHIES ...................................................................................................................................... 8 ANTHOLOGIES ......................................................................................................................................... 8 ARTICLES IN ANTHOLOGIES .................................................................................................................... 9 ARTICLES IN JOURNALS........................................................................................................................... 9 TEXTS FROM THE INTERNET.................................................................................................................... 9 SUMMARY ............................................................................................................................................. 10 3.11 LIST OF ABBREVIATIONS ............................................................................................................. 10 3.12 APPENDICES ................................................................................................................................. 10 1 This version has been revised for students of BA Marketing and Management Communication by Karen M. Lauridsen, Department of Language and Business Communication. November 2008. 1 Guidelines on bachelor thesis writing BA in International Business Communication 1 Introduction These guidelines describe information searches and formal requirements in connection with the writing of bachelor theses. The guidelines are intended as a supplement to the rules governing bachelor theses found in the curriculum and in the course and exam descriptions. As regards the writing process, problem formulation, method etc., you will find examples of relevant literature in the document Literature on BA thesis writing. 2 Information searches Please note that you should start your information search as part of the process of finding your topic and your problem formulation: In searching for sources of information, you can find information and ideas for topics which may be worth studying in greater detail. When working on a project, your treatment of your topics to a large extent rests on the gathering of relevant sources of information and your handling of these sources. What you need are methods for identifying (searching/finding), selecting (evaluating), structuring (using/analysing) and communicating information, or in other words: making sense of/learning from information as knowledge is constructed. In this process, the ASB Library’s information databases and information guides are important resources which you can draw on concurrently with receiving supervision from your academic supervisor (Kastberg et al. 20072) Via the ASB Library’s Book a librarian, you are able to discuss information handling with one of the Library’s information guides. The discussion will take your topic and the problem formulation for your bachelor thesis as its starting point. 3 Elements of project report A project report should contain the following elements: Introduction Identification Table of contents 2 Kastberg, P. et al. (2007) Personligt Knowledge Management: Fra information til viden via læring. Frederiksberg: Samfundslitteratur. 2 Guidelines on bachelor thesis writing BA in International Business Communication Body text Introduction Structuring into sections Treatment of topic Notes Conclusion/recommendations Documentation References Quotations, figures and tables List of references Bibliography List of abbreviations Appendices 3.1 Identification The first element of the report is the identification on the cover page, providing information about the title of the report, the name(s) of the author(s), year, student number and name of supervisor. The main purpose of the identification is purely practical, i.e. to be able to unambiguously identify the report so that you will be able to retrieve it again at a later point in time. The title must be carefully worded to cover the contents of the report so that the reader will know what it is about. In many cases, a short ‘smart’ title is combined with a longer, more explanatory (and possibly ‘duller’) subtitle. 3.2 Table of contents The table of contents provides the reader with an initial, more detailed impression of the contents of the report. The table of contents must set out the headings and page numbers of all the chapters, sections and subsections of the report. The headings in the table of contents must be identical to the headings in the text, and if chapters, sections and subsections in the text are numbered (which is strongly recommended), these numbers must also be shown in the table of contents. If the report is written by a group, it must be clearly stated who has written what. The 3 Guidelines on bachelor thesis writing BA in International Business Communication names of authors may be stated next to the individual chapters in the table of contents, or a short text may be included after the table of contents explaining who has written what. No names should be stated for the introduction and the conclusion as these are considered to be joint chapters. 3.3 Introduction The introduction elaborates on the introductory parts of the report, i.e. it is used to explain the title, table of contents etc. The most important elements of the introduction are: Problem formulation Delimitation of topic Presentation of choice of theory and method Presentation of structure of report Possible definition of central concepts 3.4 Structuring into sections The overall structure of the report divides the text into chapters, sections and subsections, with a heading being given to each of these. The headings must be carefully worded to cover the contents of the individual sections, and the hierarchy of sections and subsections must be clearly marked. This is done by using the decimal number system in which the heading numbers indicate how far down the hierarchy a text is. 4. Chapter 4.1 Section 4.1.1 Subsection 4.1.2 Subsection 4.2 Section 4.2.1 Subsection 4.2.2 Subsection 4.2.3 Subsection 4 Guidelines on bachelor thesis writing BA in International Business Communication Normally three levels will be adequate. More than three levels may be confusing for the reader. 3.5 Treatment of topic The treatment of the topic comprises a presentation of theory and possibly empirical data, an analysis and argumentation and possibly subconclusions. It is important that the analysis and argumentation are documented by means of references to the sources used, see Section 3.8. 3.6 Notes Particularly detailed background information can be provided in notes. You must always consider whether particular background information is sufficiently important to be included in the text, or whether it is possible to follow the argumentation without such information. Less important information can be stated in notes. 3.7 Conclusion/recommendations The conclusion is the last separate part, and its function is to answer the question(s) set out in the problem formulation. It is important to emphasise that it is not always possible to answer the question(s) with a clear YES or NO. In some cases it may even be necessary to conclude that it is impossible to answer the question(s) on the basis of the information, analyses and discussions set out in the report. However, a conclusion should always be attempted. Normally, the conclusion contains a summary which concisely outlines the main content and results of the text, but a separate summary may be a good idea if the text is very long and/or complicated. If the report is written as part of a decision-making process, for example in a private business or public institution, the text often ends with a number of recommendations, i.e. suggestions as to what can/must/should be done (or not) in the specific situation. 5 Guidelines on bachelor thesis writing BA in International Business Communication 3.8 References In project reports and academic papers it is important to include references to the theories and sources applied. It is also important that this is done correctly so that the reader is not left in any doubt about what is referred to, and so that the reader can procure the material, if so desired. Also, it is important that sources are quoted correctly – if you don’t, this amounts to inexpedient handling of the selected sources. References to sources should always be inserted in the report in the case of: Verbatim quotations – ‘hidden’ quotations are tantamount to plagiarism and should never be done Extensive, indirect quotations – when a particular section is based on one or more particular sources Tables and figures Reproduction of viewpoints Documentation used in the form of figures and examples which are not commonly known Controversial information of any kind There are several ways of referring to the material used, and the two primary ways of doing so are presented below. It is up to you how you want to do your references, but it is important that you are consistent. Name-and-year method: This method consists of references included in brackets in the text. In the brackets, you state the surname(s) of the author(s), the year of publication of the text and the page number(s): “The claim has been made that ... (Bowan & Jarrett 1996:129)” ”However, Majaro (1993: 97) has documented that ...” The information in the brackets refers to the bibliography at the back of the report. If a text has three to five authors, all the authors are written in the brackets the first time, but subsequently it is enough to state the name of the first author followed by et al. (and 6 Guidelines on bachelor thesis writing BA in International Business Communication others). If there are more than five authors, et al. is stated also in the first reference. “There are many ways of going about information searches, but one way of describing the process is to liken it to, for example ‘berry picking’ where (Kastberg et al. 2007: 96-101)”. Footnotes: You can also refer to your sources in footnotes. The system is simple: The first time a text is quoted, the whole source (as in Section 3.10 Bibliography) is stated together with the relevant page number(s). For example: Victor, D. (1992). International Business Communication. HarperCollins Publishers. p. 63. If the same text is quoted immediately afterwards, the reference is abbreviated to ‘ibid’. For example: Ibid., p. 64. If the same text is quoted again at a later stage, the reference consists of the author’s name followed by ‘op.cit.’ and the relevant page number(s). For example: Victor, op.cit., p. 195. 3.9 Quotations, figures and tables You can strengthen your argumentation by not just referring to other texts advocating a particular viewpoint or containing particular information, but by quoting the texts directly. Text is reproduced in the form of quotations. It is important that you credit the author when quoting, i.e. that you clearly state where a particular quotation comes from. You must be conscientious when quoting and make it clear that you are quoting. Quotation marks or italics may be used to indicate that you are quoting, or longer quotations (as the one below) may be written in a separate text box or written in a smaller font size: Face has two aspects: one is negative face, which is a claim to personal space, privacy and the right not to be distracted; another is positive face, which is a claim to be appreciated and to be approved of by others ... (Guirdham 1999: 140) Quantitative documentation may be reproduced in the form of tables or figures such as graphs, bar charts or pie charts. Remember to number tables and graphs so that you can refer to the numbers in the text. 7 Guidelines on bachelor thesis writing BA in International Business Communication It is important that the report clearly explains what is actually said in the documentation which is reproduced in the form of graphs, charts or diagrams, so as to avoid misinterpretation by the reader. 3.10 Bibliography All reports must contain a list of the literature and other materials used in the writing of the report. You should not simply include a long list of books written about the topic but which have not been used to write the report. The bibliography (books, articles, web references etc. in a list) should be organised alphabetically, and the principle is to include sufficient information for the reader to be able to procure the text. This means that references to various types of texts should look like the examples below. The standard follows the APA - American Psychological Association’s practice – and is inspired by Skov, A. (2007)3. Monographies Author. (year). Title: Subtitle (edition). Place of publication: Name of publishers. (Series title; no.). Note. Example: Adcock, D., Bradfield, R., Halborg, A. & Ross, C. (1993). Marketing: Principles and Practice. London: Pitman Publishing. Anthologies Author (ed.). (year). Title: Subtitle (edition). Place of publication: Name of publishers. (Series title; no.). Note. Editors are treated as authors when referring to the whole anthology - the abbreviation of editor follows the language of the document in a standardised form. Example: 3 Referér korrekt!: Om udarbejdelse af bibliografiske referencer. Copenhagen: Danmarks Biblioteksskole. Cited from (27.8.2007) http://vip.db.dk/tutorials/referencer/default.htm 8 Guidelines on bachelor thesis writing BA in International Business Communication Bargiela-Chiappini, F. & Harris, S. (eds.) (1997). The Languages of Business: An International Perspective. Edinburgh: Edinburgh University Press. Articles in anthologies Author of article. (year). Title of article: Subtitle. In: Author or editor of monography, title of monography (possibly edition, page number(s) of article). Place of publication: Name of publishers. Example: Mulholland, J. (1997). The Asian Connection: Business Requests and Acknowledgements. In: Bargiela-Chiappini, F. & Harris, S. (eds.), The Languages of Business: An International Perspective (pp. 94-114). Edinburgh: Edinburgh University Press. Articles in journals Author of article. (year). Title of article. Host publication, vol./year(no.), page number(s). Examples: Rawlinson, M. & Hassard, J. (1993). The Invention of Corporate Culture: A History of the Histories of Cadbury. Human Relations, 46(3), pp. 299-326. Marriott, H. (1993a). Spatial Arrangements in Australian-Japanese Business Communication. Journal of Asian Pacific Communication, 4(3), pp. 167-192. Marriott, H. (1993b). Politeness Phenomena in Japanese Intercultural Business Communication. Intercultural Communication Studies, 3(1), pp. 15-37. Texts from the Internet As texts on the Internet come and go, a paper copy of texts downloaded from the Internet and which are of significance to the report must be enclosed with the report. These may be texts which are analysed, or from which quotations are included. References to such texts – and other texts downloaded from the Internet – are given as follows: Origin. (year/latest update). Title (edition). Located [date of visit] on URL Heilskov, T. & Grumstrup, K. (20.02.2008). Engagement er penge. Cited from (25.2.2008) http://www.kommunikationsforum.dk/default.asp?articleid=13025 Skov, A. (2007). Referér korrekt!: Om udarbejdelse af bibliografiske referencer. Copenhagen: 9 Guidelines on bachelor thesis writing BA in International Business Communication Danmarks Biblioteksskole. Cited from (27.8.2007) http://vip.db.dk/tutorials/referencer/default.htm Summary For all the above types of references, if you are using more texts by the same author and published in the same year, you add a, b, c etc. to the year of publication in the bibliography and in your references. For example Marriott, H. (1993a) Marriott, H. (1993b) At the ASB Library you have access to reference handling tools (Refworks, Endnote and Reference Manager), which allow you to build your own database of literature and automatically insert quotations and generate your bibliography. You have access to these programs via the ASB Library website (under Guidance Refworks, Endnote & Reference Manager). The ASB Library also offers courses in how to use the tools. You can register for a course at CourseEvent: http://okfweb1.asb.dk/kursusplan/ and read more at the ASB Library’s Refworks blog http://refworksbloggen.weblogs.asb.dk/. 3.11 List of abbreviations If your report contains special abbreviations with which the reader may not be familiar, they must be explained in the text, both the first time they are used and in a special list at the back of the report. You must not use home-made abbreviations for names, concepts etc. 3.12 Appendices If you feel that it helps the reader to understand the report, some of the documentation (such as analysed data or very long tables etc.) can be enclosed with the report in the form of appendices. 10