Document 10 REPORT TO THE BOARDS FOR CORPORATE PARENTING, THE CHILDREN’S TRUST AND SAFEGUARDING CHILDREN A report on the measures being taken to improve the provision of stable care placements for children and young people looked after. Background 1. Placement stability is a fundamental building block for helping looked after children achieve better outcomes. The Board will be aware that performance in providing short-term placement stability (the number of placement moves for looked after children) has been weak for a number of years. Despite making this aspect of provision a priority area for development, with closer monitoring, analysis and targeted actions that have resulted in temporary improvements, the trajectory of performance over a three-year period shows a flat-line. It is the one area of local performance in supporting looked after children, which is consistently under average both nationally and for statistical neighbours. 2. The actions taken so far to improve performance in this area have centred largely on raising the expertise of foster carers and residential care workers to stick with children and young people who exhibit posttraumatic syndrome as a result of their experiences of maltreatment, compounded by separation and loss. This capability requires an empathic understanding of why these children have difficulties in forming attachments and why they often present challenging behaviours. What we know 3. The senior management team for social care has brought together data, experience, audit, independent review and feedback from children in care, parents, foster carers and care workers to undertake a more systemic analysis of the causes why some children have a high number of placement moves. The analysis shows the following causal factors: i) Data shows that the demand for the help and protection of adolescents 11 years plus has increased significantly over the last 3 years. The largest proportion of requests for care placements are in respect of adolescents, many of which are unplanned as a result of a growing family crisis and often at the request of their parents/carers. A precipitating factor can often be school exclusions (formal and informal) and an inability to sustain the young person in full-time school timetable. This places additional strain on families already at breaking point. The largest proportion of looked after children is young people 11 years plus and a significant proportion of them are in care under a voluntary agreement with their parents. This profile is indicative of the impact of the ongoing recession on fragile families, particularly step-parent families, which is likely to get worse as the welfare reforms are implemented. The data shows that it is these young people who are over-represented in three or more placement moves. 1 Document 10 ii) Case reviews show that many of these young people have behavioural, emotional and social difficulties, which have developed over a long period due in large part to intergenerational family poverty and an associated gap in parenting capacity. Most have experienced a family life that is characterised by a constellation of inter-connected factors, including parental unemployment, alcohol and substance misuse, anti-social behaviour or offending, mental health problems and domestic abuse. These problems have already impacted negatively on the life chances of these young people and their inclusion in society. This often includes poor school attendance, educational progress and attainment. Many have experienced low levels of stability and security in their lives already, in family relationships, accommodation and school placement. Parents, carers and teachers struggle to cope with the consequences of these childhood experiences. Often, the young people have lost confidence and trust in adults. iii) Young people have told us consistently that they want us to do more to prevent them from having to come into care. They want more effective help for themselves and their parents or carers at an earlier stage. Whilst they understand that in some circumstances things have become so bad they need to come into care, when that is the case they want us to do everything we can to see if a connected person in their wider network of family and friends could help so that they can stay with people who are familiar, ideally in their community with their peer group and at their school. If they have to come into care they want to have more say about whom they live with and where they live. Birth parents have mixed views about what should happen. Some seek to blame the young person’s behaviour and find the idea of a relative or family friend caring for them very difficult to accept. Some young people have been threatened with care as a punishment for their behaviour. iv) Government funding available to spend on early help services that support these young people and their families has been reduced significantly over the past three years. The services that remain to support these vulnerable young and their families are insufficiently co-ordinated, the use of evidence-based approaches has been patchy, front-line workers in preventative services report that they feel they lack the practice skills to respond to their needs and make a lasting difference. The specialist Child and Adolescent Mental Health Service (CAMHS) has limited and reducing capacity to meet the rising demand and lacks the expertise to provide appropriate interventions to modify the behavioural difficulties of young people living in unstable families or the emerging emotional and mental health problems they are experiencing as a result of maltreatment. 2 Document 10 v) Placement workers report difficulties in matching young people to a suitable placement in these circumstances, often having to opt for an emergency placement while they identify a more suitable placement. This can take some time. Foster carers and care workers have told us that they often struggle with the impact of bringing a young person facing these difficulties into placement, settling them and forming positive relationships. This is compounded by the fact that admissions are often unplanned due to a crisis. The young people are often in crisis themselves, feeling blamed, rejected and confused. This can have the effect of amplifying established behaviours of defying adult authority, going missing from home and school, and risk taking. The profile of the young person’s behaviour can become quite negative, making the identification of a more suitable placement even more difficult. Social workers report difficulties in establishing a coherent care plan quickly in these circumstances, as they need to seek the views of the young person and their parents, establish whether a return home is possible, seek any family members or other connected persons who could help or provide care, and establish a balanced profile of the young person as a basis for matching. In establishing a good understanding of needs, risks and resources as the basis for a way forward the young person is likely to experience a return home, re-admission and/or trial placement with a connected person, sometimes more than one. vi) Despite attention and investment, successive self-assessments and inspections have shown that three of the five directly managed homes continued to struggle to provide good enough care placements for young people in these circumstances. Young people admitted to these homes were significantly more likely to have three or more placement moves, in part due to established behaviours (some had already had a placement breakdown) and in part to shortfalls in the quality of provision. When admissions to those homes have been suspended and/or the young people in residence have been moved, in the main, more suitable family placements have been identified and the young people have settled better. vii) An independent review confirmed that the decision-making process for accommodating young people was not sufficiently robust. The decision making process was not always channelled to a senior manger and when it was the senior manager was not always in possession of the detail required to make a fully informed decision. The placement team was often approached directly by the child’s social worker to identify a placement at an early stage, before approval by the relevant senior manager. A significant proportion of these placement requests were not required in the end. Placement workers, therefore, were not always clear about which cases to prioritise for matching. In some cases the information provided about the young person, including their views, was insufficiently detailed for matching 3 Document 10 purposes. It was not always clear what alternatives had been explored and tried out prior to requesting a care placement. What we are doing 4. In a series of ‘Turning the Curve’ exercises undertaken by managers and practitioners at the Quality Assurance and Performance Management (QAPM) conferences, followed up in management discussions, the following actions have been agreed to improve the quality of provision: Strategy: i) Completing the Self Assessment of provision and outcomes for Looked After Children and Care Leavers (Lead: J Cordery – October 2013) ii) Refreshing the Corporate Parenting Strategy to reflect the needs analysis and priority actions (Lead: D Roose – November 2013) iii) Refreshing the Care Placement Strategy to reflect the needs analysis and priority actions (Lead: D Roose – November 2013) iv) Refocusing the Children and Young People’s Plan 2014/15 to raise the profile of children in care and care leavers (Lead: A MankeeWilliams – November 2013) v) Refocusing the Children’s Social Work & Psychology Service Improvement Plan 2014/15, to reflect the measures being taken to improve the quality of provision for looked after children and care leavers (Lead: J Cordery – November 2013) vi) Prioritising looked after children and care leavers within the schools strategy for raising aspirations and attainment (Lead: D Fishbourne – November 2013) vii) Refocusing the 11-19 Youth Strategy and prioritising young people vulnerable to poor outcomes (Lead: P Barker – December 2013) Governance: i) Strengthening the membership and functioning of the Corporate Parenting Board, with a greater focus on the quality of provision and outcomes (Lead: D Roose – October 2013) ii) Raising the profile of looked after children and care leavers within the Children’s Trust and scrutiny by the Board (Lead: A MankeeWilliams – October 2013) iii) Raising the profile of looked after children and care leavers within the safeguarding children partnership and scrutiny by the Safeguarding Children Board (Lead: I Davidson – October 2013) Practice development: i) Continuing to invest in the expertise of foster carers and residential care workers through continuing professional development that includes higher skills training in evidence-based practice, seminars and conferences, advice and consultation (Leads: D Roose, R Sargent, T Phillips-Jones, L Rentoul) ii) Reviewing the system for awarding skills level payments to foster carers, to develop more explicit criteria for awarding Level 3 payments, establish a panel process and when considering 4 Document 10 continuation of skills level payments at the annual review to consider the performance of Level 3 foster carers in sticking with young people with complex needs and challenging behaviours (Leads: D Roose, R Sargent – January 2014) iii) Refocusing the foster carer recruitment strategy to match the growing demand for adolescent care placements. Setting out expectations for placement stability in the fostering handbook. Reviewing fee levels for adolescent carers and/or reflecting the skills required to care for adolescents in the skills level system. Increasing the proportion of adolescents in long-term and permanent foster care (Leads: D Roose, R Sargent, C Pearce – January 2014) iv) Developing a specific QAPM framework for children’s residential homes. Setting out the expectations for sticking with young people with complex needs and challenging behaviours. Reflecting standards and targets for placement stability in Team Improvement Plans and annual appraisal (PDS) objectives. (Leads: D Roose, T Phillips-Jones – December 2013) v) Investing in the professional capabilities of front-line practitioners who work with troubled teenagers. Providing evidence-based skills training that includes, the Family Partnership Model, Signs of Safety, Motivational Interviewing, Restorative Justice, Family Mediation, and Functional Family Therapy (Leads: B Doyle, Y Yates, B Davies, S Wood, J Hampton, D Roose, K Dale, M Russell) Systems and processes: i) Establishing service Resource and Care Panels as the pre-eminent means for decision-making when considering care packages for children and young people on the edge of care. Setting out standards and expectations for bringing cases for consideration at the Resource and Care Panels (Leads: Y Yates, B Davies, S Wood, J Hampton, D Roose – October 2013) ii) Establishing a dedicated Placement Hub as the single point of contact for requesting, prioritising and matching children to available placements, including independent agency placements (Leads: D Roose, T Phillips-Jones – October 2013) iii) Incorporating the placement request/decision-making process into the workflow for Frameworki, the integrated children’s system (Leads: G Goodier, T Flowers – October 2013) iv) Providing monthly performance reports on the activity and outcomes of the Resource and Care Panels/Placement Hub (Leads: G Goodier, N Bryant, T Phillips-Jones – December 2013) v) Appointing an Assistant Manager for the Safeguarding Children Standards Unit to lead on looked after children and care leavers. Introducing Signs of Safety/Wellbeing as the approach and tool for reviewing the progress of children in care towards permanence. Increasing the frequency of independent reviews for children under 8 years. Extending independent reviews to care leavers (Lead: K Dale – January 2014) vi) Increasing opportunities for young peoples’ participation in decision making and service planning by refreshing the implementation 5 Document 10 of Viewpoint and access to advocacy (Leads: K Dale, D Roose – December 2013) Service Developments: i) Re-focusing the work of youth services on targeting information, advice, guidance and support to vulnerable young people and outreach. Exploring the capacity of local voluntary organisations and community groups to undertake a larger proportion of this work (Lead: B Doyle, P Barker – January 2014) ii) Re-allocating revenue costs from the closure of failed residential homes to create specialist, multi-disciplinary adolescent support teams to work with young people at risk of family breakdown and poor outcomes, using Motivational Interviewing, Restorative Justice, Family Mediation, and Functional Family Therapy. Developing a specialist adolescent resource centre that will incorporate temporary, emergency accommodation (Leads: D Roose, T Phillips-Jones, T Davey – January 2014) iii) Re-investing revenue costs from the closure of failed residential homes in specialist adolescent family placements (Leads: D Roose, T Phillips-Jones, R Sargent – December 2013) iv) Establishing a Family Plus Team to improve the quality of provision for kinship carers (Leads: D Roose, A Waters – October 2013) v) Establishing a dedicated foster carer and adopter recruitment team to refocus the campaign and increase the number and range of care placements for older children (Leads: D Roose, R Sargent, A Waters – October 2013) vi) Exploring the business case for a Social Impact Bond, together with three partner local authorities, to develop additional capacity to support vulnerable adolescents on the edge of care (Lead: J Cordery – January 2014) vii) Reconfiguring Children in Need Teams to strengthen integration through multi-disciplinary working (Leads: B Davies, M Owen – October 2013) viii) Reconfiguring Children in Care Teams to strengthen integration through multi-disciplinary working (Leads: B Davies, S Wood, J Hampton, M Owen, T Osborne – December 2013) Summary 5. The Board is asked to: a) Note, comment on and challenge the analysis and the actions presented in this report. b) Disseminate the report widely through their agencies or services and commissioned services, asking for feedback and commitment to improve the quality of provision and outcomes for looked after children and care leavers. c) Make suggestions about objectives and actions to be incorporated into the Board’s strategy or business plan. Report prepared by: 6 Document 10 Jack Cordery Head of Service Children’s Social Work and Psychology Services September 2013 7