Eastern Mennonite University MBA Program ENTREPRENEURSHIP AND VENTURE CREATION MBA 655 – Summer, 2012 “Occupation, when integrated with faith, is a calling” “Occupation, when viewed as a calling, is sacred” - Lefever Instructor: Allon H. Lefever Office: Call for appointment Phone: 540-421-6888 E-mail: allon.lefever@emu.edu Class Location: Campus Center, Room 350 Class dates and hours as follows: Monday, May 7, 6-10 pm Saturday, May 12, 8 am-4 pm Tuesday, May 15, 6-10 pm Monday, May 21, 6-10 pm Wednesday, May 23, 6-10 pm Office Hours: By appointment Course Description: This course presents an overview of entrepreneurship, entrepreneurs and intrapreneurs, small business fundamentals, and how to write a Business Plan. The course will investigate the entrepreneurial mindset and what entrepreneurs do – how they recognize opportunity and gather necessary resources to turn that opportunity into a commercially viable business. The course emphasizes entrepreneurship as a process, and also examines how these innovative skills can be applied within larger organizations. The course will examine entrepreneurial businesses – the role they play in the economy and how an entrepreneurial business competes against much larger firms. You will come away with a clear understanding of what entrepreneurship is and how you can use the entrepreneurial mindset to succeed in your chosen career or business. The course will utilize a variety of learning methods, including case studies, lectures, a field visit to Bowl of Good, (and interaction with the two entrepreneurial founders of this business), role playing, class discussion and interaction, business plan evaluation, and most importantly, practice in writing and presenting your own Business Plan. The course will not require you to purchase a textbook, although an outline similar to the textbook Entrepreneurship, A Process Perspective, by Robert Baron, and Scott Shane, published by Thomson South-Western, will be followed as described in more detail below. (you of course may purchase this textbook if you wish). A number of articles from various sources will be provided by your instructor. You will apply your learning by (1.) Selecting a book about an Entrepreneur and their business story, OR by interviewing an entrepreneur and writing about their story. You will then share a presentation summary of the book and the entrepreneur’s journey you have selected, with your classmates (2.), develop a business idea/opportunity, write a Business Plan, (3.) present this plan to your classmates as if they were the potential investors in your business!... (4.) you will assume the role of a venture capitalist, evaluating their business plans, and investing your $100,000, explaining your investment decision rationale, and (5), you will forecast your business out 10 years, estimate a value, and define an exit strategy. Being an entrepreneur requires tremendous creativity and testing of ideas. Entrepreneurship is as much an art as a science. You will be encouraged to read and research materials using the Internet, Fortune, Entrepreneur and Inc. magazines, or items such as franchise documents, to develop and support the particular business idea which you select for your business plan. I will ask that you track and document your sources. Course Objectives: Upon completion of this course, participants will: 1.) Be able to develop an effective business concept that can be tested 2.) Understand the critical elements of a feasibility analysis and business plan: a. Are there customers and a market of sufficient size to make a concept viable? b. Based on estimates of sales and expenses, do the capital requirements to start a business make sense? c. Can an appropriate start-up team be assembled to execute the concept? 3.) Demonstrate the analytical and critical thinking skills required to complete a feasibility analysis for a new venture. 4.) Demonstrate the application of research skills 5.) Determine a potential business opportunity, write, and then defend a Business Plan for your selected business concept. 6.) Develop a persuasive case for the proposed business 7.) Effectively present this Business Plan before your classmates, who will play the role of venture capitalist and potential investors! 8.) Practice evaluating business plans & making a logical allocation of $100,000 9.) BEWARE - Potential Outcome: This course (especially the business plan you develop) may alter your career and generate future dreams that will change the course of your working career! Be creative and test your wings! Required Reading: Byrne, John A., The 12 Greatest Entrepreneurs of our Time, Fortune Magazine, April 16, 2012 Hise, Phaedra, Inc., March 2006, Confessions of an Entrepreneur’s Wife Harris, Ira and Davis, James (2001) Family Business Governance: Shifting the Theoretical Lens to Better Understand Them Select an autobiography of an Entrepreneur from the list provided, OR one approved by your instructor Selected Book Resources (Option 1 - select one to read and present): See Appendix A for Selected Entrepreneur books (many are in the EMU library) See Appendix B for Internet Research sites. Entrepreneur Magazine Inc. Magazine Fortune Magazine Numerous case studies (will be distributed in class) Attendance and Preparation Requirements: Entrepreneurship is inherently collaborative – it’s often a social process involving the entrepreneur, input/feedback from others, and cast in a societal context. Entrepreneur’s typically find opportunities, adapt, change, and improve on their ideas by listening and learning from others. We will practice this as a class, so attendance at all class sessions is critical to learning, and also to providing feedback on each other’s ideas. Given the concentration of study in less than one month, please plan on 100% attendance. The reading assignments, case studies, and projects as outlined in the Course Schedule which follows, will require your preparation for each class to maximize your learning. Attendance is also a form of respect toward other students. I will provide discussion handouts per the attached weekly schedule. Students should come prepared with their ideas for discussion. This interaction will prepare you for constructive feedback regarding the viability of each other’s business plans and will be an important part of your learning. Confidentiality Policy: Given the unusual nature of this class, students may be exposed to proprietary information as they do research and/or develop their own unique ideas. It is the policy of the MBA Program that all such information should be treated as confidential. By enrolling in and taking part in this Entrepreneurship and Venture Creation class, students agree not to disclose any confidential or proprietary information without the written permission from the student or faculty who “owns” the idea. Summary of Major Assignments: (1.) Choose One of the Following: a. Reading an Entrepreneurial Experience Book, OR b. An Interview of an Entrepreneur (2.) Presentation to the class on the Book, OR the Entrepreneur Interview (3.) Writing a Business Plan (4.) Presenting your Business Plan to the class (5.) Acting as a Venture Capitalist, evaluating the other business plans, and allocating your investment of your $100,000 (6.) Forecsasting your business 10 years into the future, determining a valuation, and defining an exit strategy. (1) and (2) - Book Reading OR Entrepreneur Interviews, and Reporting to the class: Each student will either select a book about an entrepreneur from the “Selected Readings Resources” entrepreneurship books listed in Appendix “A” or one approved by the instructor, OR interview an Entrepreneur. I will provide a three page outline of information or topics to discuss with your selected Entrepreneur for those who choose this option. Each student will then present a 30-45 minute summary of the information and learning from the book OR interview, including a discussion/sharing of how their experience/findings/observations can be applied to your life and/or business plan. If you choose to interview an entrepreneur, the interview should determine how the individual approached creating an opportunity, and the steps they took to turn that idea into a viable business, or product/service. The summary should include how they built their team, where they raised their starting capital, specifics on how they implemented their idea in terms of marketing and sales, as well as current information regarding the business. The extent of business analysis possible will vary depending on the entrepreneur and their comfort in sharing confidential information. Your report to the class on your book OR your interview, should be about 30-45 minutes, may include power point if you desire, and should also include a well written 48 page summary of your findings, observations, and conclusions, for my review. (3.) and (4.) Writing a Business Plan and Presenting: This is the primary assignment of the Entrepreneurship course, testing your ability to pull together all the aspects of your business opportunity, and write a business plan. Each student will generate an idea (hopefully from a personal passion or interest) which can be developed into a business opportunity. I will provide an outline of the various segments which should be included in your business plan, and share examples of business plans to give you a good sense of this assignment and my expectations. An overview of your business plan will then be presented to the class for discussion, evaluation, investment decisions, and feedback. Typical business plans range from 25 to 50 pages, and should be presented in a quality, professional booklet. (5.).. Acting as a Venture Capitalist, Evaluating and Investing: Understanding how to evaluate business plans, and how to make investment decisions will be a final component of the course. Students will evaluate each other’s business plans for feasibility, content, quality of research, the financials, the overall presentation, and investment potential. This peer feedback will be summarized and reported back to each student. In addition, each student will play the role of a venture capitalist, determining how to invest their capital pool of $100,000 among the various business opportunities, with rationale as well as evaluation as to why the particular mix was selected. (6.)Your “final” will consist of an evaluation of your company 10 years into the future, AND your exit strategy for your business. We’ll have fun and a lot of learning as we review half a dozen or more business plans! Grade breakdown and Expectations: Your final grade will be a combination of your class participation, your book or entrepreneur interview, your Business Plan and presentation, your evaluation and rational of your investments into the businesses plan of your fellow classmates, and your evaluation of your own business 10 years out, and your exit strategy as follows: Class Participation, exercises….……...……150 points Book or Interview presentation…………….200 points Business Plan and, presentation…………....450 points Investment Allocation and Rationale…….. 100 points Final Valuation and Exit Strategy………….100 points Potential Total……………………..1,000 points Course Schedule of Topics and Activities: Monday, May 7, 6-10 p.m. “Entrepreneurship: Who, What, Why?... Idea Generation” 1. 2. 3. 4. 5. 6. Course overview Defining Entrepreneurship What makes an Entrepreneur? What is an Intrapreneur? The Entrepreneurial Mind; Crafting a Personal Strategy America’s Entrepreneurs Go Global a. Class reporting on Top 12 Entrepreneurs Fortune Article 7. The Entrepreneurial Process 8. Finding Entrepreneurial Opportunities: a. Idea generation and opportunity discovery i. “What is your passion” exercise? a. Class exercise on idea/opportunity generation 9. Testing your Entrepreneurial Potential exercise Assignments: 1. Entrepreneur interview outline of questions and areas to cover (provided by instructor) 2. Business plan outline (provided by instructor) 3. Sign-up for book or entrepreneur interview 4. ASSIGNMENT DUE NEXT SAT. – a one page write-up on your business idea 5. Discuss - Begin book reports or entrepreneur interview reports on Sat.??? Sat., May 12, 8-4 pm “Assembling the Resources and Launching the Venture ” 1. Identifying resource requirements 2. Acquiring and interpreting information on markets, competitors, & government regulations 3. Importance of name, logo, positioning 4. Legal forms of organization. 5. Capital structures (debt, equity) 6. Finances – sources of capital a. The SuperNet and OneMain case study b. Financials: (instructor will show you where to get electronic templates) i. Income statements ii. Balance sheets iii. Cash flow statements 7. Writing a Business Plan: a. Outline of basic components 8. Developing a Vision Statement, a Mission Statement, and a Core Values Statement (examples, importance/stories) Field Visit (and lunch): Bowl of Good Inc., Katrina Didot, Rachael Dorsey 9. Franchising as a Possibility 10. Legal protection, intellectual property 11. Marketing your new venture 12. Customer service techniques 13. Differentiation and competitive advantage 14. Strategy formation and strategy implementation ASSIGNMENTS DUE NEXT TUESDAY: 1. Draft of your Vision, Mission and Core Values Statements 2. First draft of your Marketing and Sales Plan 3. Begin book reports and/or entrepreneurship reports Case Study: 1. Southwest Airlines (handout and video) 2. Confessions of an Entrepreneur’s Wife (article) 3. Numerous examples of Vision, Mission, and Values Statements Tues,. May 15: 6-10 p.m. “Running the Business and Harvesting Strategies” 1. Growth strategies 2. Managing Growth 3. Balancing growth, service, and financial stability 4. Developing appropriate controls: 1. Planning – strategic plans, annual plans 2. Key Performance Measures (KPM’s) 3. Employee Performance Planning and Monitoring 4. Customer Service Surveys 5. The Balance Scorecard or “dashboard” 5. The Family as Entrepreneur 1. The role of the spouse, other family 2. Managing the mix of business, ownership, management, and family needs. 6. Role of the Board and advisors 7. Exit strategies: 1. Why think about this now? 2. Family business transitions 3. Discussion of numerous options 4. Valuation approaches ASSIGNMENT DUE NEXT TUES AND THUR.: 1. Book reports, entrepreneur interview reports, Business Plans Case Studies: 1. Family Business Governance; Shifting the Lens to Understand, Harris, et al 2. The SuperNet & OneMain.com deal structures and doing an IPO (Lefever) 3. Warren Buffet and Berkshire Hathaway – How does he do it?! Monday, May 21; 6-10 pm “Business Plan Presentations and Venture Capital Investment Allocation” 1. Business Plan review process 2. Investment Allocation process Completion of Entrepreneur Interviews Completion of book reports Presentation and constructive critique of Business Plans Wed., May 23, 6-10 pm 1. Analyzing the Plans and allocating your $100,000 of capital…& rational! 2. Valuation process review 3. 10 year outlook for your business and your exit strategy Final Business Plan DUE June 11 (should be bound and professionally presented) It is my hope that each of you will gain a new appreciation for Entrepreneurship and the unique contribution Entrepreneurs bring to the founding and establishing of businesses and organizations throughout the world. As you develop your Business Plan, it is also my hope that you will experience both the challenge/struggle of discovering and defining the business, as well as the inward satisfaction and reward that comes from discovering a way to turn your passion into a business opportunity. Enjoy the journey! - Allon Lefever Appendix A. Selected Entrepreneur Book Resources ( select one to read and present): Bergdahl, What I Learned from Sam Walton (WalMart story) Chappell, Tom, Managing Upside Down (Co-founder, CEO of Tom’s of Maine) Dell, Michael, Direct from Dell (Dell Computer story) Freiberg, Nuts! (Southwest Airline story) Gates, Bill, Business @ the Speed of Thought (Bill Gates ideas on Technology) Gross, Forbes Greatest Business Stories of All Time (12 or so business stories) Iacocca, Lee, Iacocca, An Autobiography (Autobiography, Ford and Chrysler story) Isaacson, Walter, Steve Jobs (based on 40 interviews with Steve Jobs. Apple founder) Jones, Laurie Beth, Jesus, Entrepreneur (looking as Jesus as an Entrepreneur) Lansburg, Ivan, Succeeding Generations (Family Business Transition process) Lowenstein, Roger, Buffett, The Making of American Capitalism, (Story of Warren Buffett’s Berkshire Hathway) Packard, David, The HP Way (Hewlett Packard story) Peterson, Blue Streak (Jet Blue Airlines story) Schultz, Howard, Pour Your Heart Into It, (Starbucks coffee story) Schultz, Susan, Blue Mountain – Turning Dreams into Reality, (Blue Mtn.com Cards) Slater, Robert, Jack Welch, and the GE Way, (story of Jack’s Welch’s leadership of GE) Swisher, There Must be a Pony in here Somewhere (AOL Time Warner Story) Trump, Donald, The Art of the Deal (Real Estate Development, Trump story) Vise, David, The Google Story, (the story of Googles’s creation and growth). Appendix B Internet Research Resources ( this is a comprehensive list of helpful internet sites depending on the research you need, or the problem you are solving): www.business.gov (Small Business Administration site for info on starting a business) www.fedworld.gov/ntis (U.S.Department of Commerce site that has the new North Amer. Industry Classification System (NAICS), replacing older SIC system) www.aisbofmn.com (American Institute of Small Business for educational materials re start-up that can be ordered) www.entreworld.org (AllBusiness site that provides tools, services for start-up) www.zdnet.com/smallbusiness (ZDNet Small Business clearinghouse site for web based small businesses) www.franchise.com (all kinds of information on how to select a franchise opportunity www.franchisegator.com (listing and examples of available franchises http://bizserve.com (BizServe site with info on government, nonprofit for small business www.doc.gov (Dept of Commerce site that links to many sites of interest) www.industrylink.com (IndustryLink site - links to site of interest in number of industries www.sec.gov (Securities and Exchange Commission site good for researching specific industries) www.thestandard.com/research/metrics (The Industry Standard site that maintains an extensive database of information on the Internet) www.ceoexpress.com (CEO Express site that is a general guide to business resources on the Internet) www.depaul.edu/ethics (The Online Journal of Ethics site good for ethics articles) http://condor.depaul.edu/ethics/bizethics.html (Business Ethics Magazine web site with articles on social responsibility and ethics) www.business-ethic.org (International Bus Ethics Institute has info on issues of transnationalism in business ethics) www.ezines.com (Business Opportunities Handbook: Online; business opportunity ideas) www.ozemail.com.au (Creativity Web site in Australia with creativity articles) http://edge.lowe.org (Thinking up a Storm article helpful for idea generation) www.sec.gov/edgarhp.htm (SEC Edgar Database contains documents that public companies must submit to the SEC) www.thomasregister,com:8000/ (Thomas Register on-line version of the Thomas Register of American Manufacturers – info on products, services, industries) www.riseb.org (Reaearch Institute’s small and Emerging Business, Inc. is a general research source for issues impacting the formation and growth of small business. www.census.gov (U.S. Bureau of the Census site that has useful demographic info) http://tiger.census.gov (Gov source for census tract maps) www.liszt.com (U.S. Bureau directory of mailing list topics) www.corporate.com/cover_f.html (Corporate Agents, Inc., a site to help you incorporate) www.virtuamall.com/CC (The Company Corporation, a site which shows you how to incorporate quickly and cheaply in any state) www.gen.com (Global Entrepreneurs Network site that helps small businesses gain a presence on the web) http://advgroup.com (Advanced Consulting Group that has articles on helping entrepreneurs with management concerns) www.ioma.com (Institute of Management& Administration Business Pages site that has info on employee benefits, compensation and other links to industry resources) www.ama.org (American Marketing Association site has info on marketing issues) www.marketing.haynet.com (Inline Marketing’s online journal for marketers) www.gmarketing.com/tactics/weekly_02.html (Guerrila Marketing guru Jay Levinson has weekly articles on marketing.) www.marketingtools.com (American Demographics/Marketing Tools site will help you target your marketing efforts) www.synergyx.com/cgi-bin/sgx/d>cgi?S1137 (Synergyx – this is an integrated shopping cart, affiliate program, and delivery system for digital products) www.adage.com (AdvertisingAge site is the online version of the magazine that focuses on the advertising industry) www.office.com (Office.com site has help on creating a financial statement) www.ibf.com (International Business Forum site geared toward entrepreneurs wanting to enter the international marketplace. Goods list of foreign resources) www.internationalist.com (The Internationalist site is a good source for a wide range of international issues) www.tradezone.com (Global Trade Center site with business links and listings of international business opportunities) www.inc.com/guide/item/0,7462,CHL1_GDE66,00.html (Inc., Magazine’s guide to writing a business plan www.vfinance.com (Business Plan Templates can be downloaded and viewed in Microsoft Word) www.accountingnet.com (AccountingNet site is a general source of accounting information for business owners) www.accounting.pro2net.com (Pro2Net’s general source for accounting know-how) www.manufacturing.net (a clearinghouse for info and resources about manufacturing) www.research.ibm.com/pdtr/scm.html (IBM site gives you step-by-step instructions for building cost-effective business processes) www.kcilink.com/brc/financing/vent-capt.html (A Venture Capital Analysis is a site that helps evaluate if venture capital is right for your plan) www.pw.com/vc (Price Waterhouse LLP National Venture Capital Survey is a site that contains the quarterly survey of venture capital trends and results) www.financehub.com (FinanceHub’s site that contains a database of 11,000 investors and links to many venture firms) www.vfinance.com (Vfinance is a site for private entrepreneurs seeking funding) www.financehub.com/welcomef.html (InterSoft Solutions FinanceHub site with sites to venture capital, finance and legal issues, etc.) www.usbusiness.com/capquest (another site for those seeking private “angel” capital. http://fdncenter.org (this is a site for non-profit funding from foundations and philanthropists) 4/23/2012, ahl