Amir S., OCP
Career Summary
A highly motivated hands-on Oracle Certified professional with over 16 years of experience in full
system development lifecycle (SDLC).
Areas of expertise include multi-tier application development and database design using Oracle
development suite (Forms, Reports), JDeveloper and Oracle ADF, Oracle Data Modeler, Designer,
and UNIX shell scripts.
Highly experienced in writing PL/SQL based packages, procedures, functions and triggers. An
aptitude for understanding business applications from a functional and technical perspective.
Strong verbal and written communications skills. Comfortable in development as well as production or
maintenance support role. Able to work independently or as part of team.
Technical Skills
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Functional areas:
Software Development
Client Interface
Technical Writing
Customer Training
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Visual Basic 6
UNIX Shell Scripts
VB Script
SQR
Forms/Reports Developer 6i/9i
Oracle Procedure Builder
PL/SQL Developer
Quest SQL Navigator
Oracle Data Modeler
Oracle Discoverer
Oracle SQL Developer
Crystal Reports
Visual Studio.NET
SQL Loader
Oracle APEX
SQL Plus
Cognos 8
Oracle 8/8i
Oracle 7.3
MS Access
SQL
Java
Databases:
Oracle 9i/10g/11g
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Data Modeling
Team Work
QA Testing
Application Development/Case tools:
Oracle Developer Suite 10g
Oracle Designer
TOAD
Visual SQRIBE
JDeveloper
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Business Analysis
Quality Assurance
Pre-sales Support
Problem Solving
Programming/Scripting languages:
PL/SQL
HTML
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System Analysis/Design
General Analysis
Client Support
Technical Interviews
Operating Systems:
Amir Syed, OCP
Tel: 905-864-1631
Email: amir_syed1@hotmail.com
Windows
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HP UX 11
Sun Solaris
Linux
Source Integrity MKS
PVCS
Autosys
Misc:
Visio
Cisco VPN
Professional Accomplishments
Pinelake Communications, Waterloo, ON
Industry: Mobile Communications
08/2011 – 10/2011
Application Developer/Support Specialist
Worked as a Senior Development and Support specialist. In this contract position, helped to design
and develop an Oracle/.Net based application to manage Internet Protocol Television data (IPTV).
Some of the accomplishments in this position are as follows:
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Created logical and physical database design by creating ERDs, tables, views, triggers,
indexes and partitions.
Created various PL/SQL packages, functions and procedures to implement business rules.
The SQL queries were written to minimize response time from tables consisting of hundreds
of millions of records. Created SQL Loader and PL/SQL scripts to load data/parse proprietary
data from flat files to database.
Environment: Oracle 11g, HP-UX, Windows NT, SQL Developer, Toad, Perl, .NET
Research In Motion, Waterloo, ON
Industry: Mobile Communications
12/2010 – 07/2011
Senior Applications Specialist
Worked as an Application Specialist for one of the largest manufacturer of mobile devices. Tasks
included providing 24/7 production and maintenance support for manufacturing plants around the
world. Some of the accomplishments in this position are as follows:
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Developed ad hoc SQL reports, PL/SQL scripts, functions, procedures and packages.
Developed a multi-report application using Cognos against an Oracle Exadata environment.
Single handedly designed a database to facilitate entry and maintenance of manufacturing
defects related data for Blackberry® mobile devices. Developed the data entry screens using
Oracle ADF and JAVA. Also developed several reports using Cognos.
Created queries to generate daily, weekly and monthly reports from the data warehouse.
Tuned existing SQL queries to improve performance.
Provided around the clock support for manufacturing plants around the world.
Maintained existing reporting applications and handled incoming issues reported by users.
Environment: Oracle 10g/11g, HP-UX, Sun Solaris, Windows NT, Oracle Developer Suite 10g,
Oracle Data Modeler, JDeveloper (ADF), SQL Developer, Cognos,
Administrative Assistants Limited , Burlington, ON
(Also known as AAL Solutions)
Industry: Enterprise Management Information Systems
(K-12 Education Sector)
03/2004 – 12/2010
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Amir Syed, OCP
Tel: 905-864-1631
Email: amir_syed1@hotmail.com
Senior Developer/Designer
Provided application development expertise as a Senior Developer/Designer for a large application
called eSIS. Education districts through out North America use eSIS to manage all aspects of their
schools and student population. My role currently involves developing new modules and functionality
as well as modifying existing functionality in addition to fixing bugs and issues that are reported by
clients. This senior position requires routine interaction with other members of the team such as
Client Support Reps., Business Analysts and QA Testers as well as with several other departments
within the company. The position also requires interaction with clients located throughout North
America. In this position, some of my accomplishments are as follows:
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Developed countless stored objects such as packages, procedures, functions, triggers and
tables, views, materialized views and other schema objects using PL/SQL and SQL. Created
complex ERDs. Created dozens of ETL scripts using PL/SQL.
Developed hundreds of forms and reports using Oracle Forms/Reports 6i, Oracle Developer
Suite 10g. Used Oracle Discoverer to generate data and reports for business users using ad
hoc queries.
Reviewed existing code for performance related issues; tune SQL queries to improve
performance, write SQL and PL/SQL scripts to extract, modify and upload data.
Mentor junior members of the team on an ongoing basis. Supervise and guide consultants as
well as review their work.
To date, have completed all projects within the specified deadline. This often required
working late or on weekends.
Provide on-going support for data issues, client training issues and genuine bugs as reported
by clients. Worked with Java EE team to provide Oracle expertise.
Conducted technical screening interviews and provided feedback to management to help in
the recruiting process.
Conducted development training for clients in USA and Canada. This training allows clients to
create their own custom reports using Oracle Report Builder and re-usable objects supplied
by Administrative Assistants Limited.
Was commended by upper management for writing and presenting an extensive proposal to
improve application reliability and streamline development process. Many of my
recommendations were implemented by management.
Environment: Oracle 9i/10g/11g, HP-UX, Sun Solaris, Windows NT, Oracle Developer Suite 10g,
Oracle Discoverer, Oracle Developer 6i, PVCS Version Manager/Tracker, TOAD, Quest SQL
Navigator, SQL*Loader, Visual Studio.NET
Modis IT Inc., Southfield, MI, U.S.A.
Assigned to InterFirst, A division of ABN AMRO Bank
Industry: Personal Finance/Banking
Senior Systems Analyst
06/2003 - 03/2004
Worked in a busy IT department to design, develop and maintain three major online banking and
mortgage applications. Technologies used included Oracle 9i, PL/SQL, Oracle Forms, Reports and
shell scripts among others. Responsibilities included the following:
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Routinely created detailed technical specifications and other documents to help facilitate the
development process and ensure that initial requirements are fully transformed into deliverable
objects.
Developed, coded and tested various modules of the application. This included creating several
new database packages using PL/SQL.
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Amir Syed, OCP
Tel: 905-864-1631
Email: amir_syed1@hotmail.com
Environment: Oracle 9i, HP-UX 11.00, Windows NT, Crystal Reports, Oracle Developer 6i, Oracle
Designer, PVCS, TOAD (Version control), SQL*Loader, Oracle Discoverer, Brio SQR
Keane, Inc., Southfield, MI, U.S.A.
Assigned to Credit Acceptance Corp., Michigan, U.S.A.
Industry: Personal Finance/Banking
Oracle Database Programmer/Analyst
05/2002 – 06/2003
Functioned as a Programmer/Analyst to provide maintenance and production support for Credit
Acceptance Corporation's (CAC's) proprietary Loan Servicing System (LSS) and data warehouse.
Developed and maintained numerous DDL scripts, Shell scripts, reports, forms, packages, functions
and procedures using SQL, PL/SQL, SQR, Crystal Reports and UNIX. ·
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Conducted user meetings and worked closely with users to determine, document and analyze
project requirements. Converted user requirements to appropriate deliverables such as forms,
reports or stored procedures using Oracle and third party toolset.
Developed numerous PL/SQL scripts and ad hoc SQL queries to facilitate data updates and
corrections in the production database. Created UNIX shell scripts.
Created countless new reports and modified many existing reports using SQR, Crystal Reports
and Oracle Reports 6i. Generated voluminous data from the data warehouse and the database
for users using Oracle Discoverer.
Regularly loaded Oracle tables from CSV files using Oracle SQL Loader and Access/ODBC link.
Provided ongoing technical support for interface between LSS and Oracle Financials 11i (AP
module).
Resolved production support tickets with short deadlines. Provided on-call support on a 24/7
basis for the daily batch jobs that post financial transactions (loan payments etc.) to the
production database.
Wrote shell scripts and ran ‘Month End’ reports and batch jobs on the database as well as data
warehouse. Documented and streamlined month end reporting process. Also created user
documentation on various application components.
Environment: Oracle 9i, Oracle 8i, HP-UX 11.00, SQL Navigator 4, Windows NT 5.0, MS Access,
ODBC, Crystal Reports, VisualSQRIBE, Oracle Developer 6i, Oracle Discoverer, Oracle 11i, Source
Integrity MKS (Version control), Autosys
Tek Systems (Formerly The Maxim Group)
(Assigned to Gage Marketing), Southfield, MI, U.S.A.
Industry: Printing/Publishing/Logistics
Oracle database Analyst/Group Lead
3/2001 - 4/2002
Supported a large Oracle based application called Global Enterprise Management System (GEMS),
which handles all supply chain logistics such as warehousing, marketing, order processing,
distribution and shipping for various clients representing many national and multinational companies.
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Duties included making enhancements and modifications to tailor the application for specific client
needs. This involved such tasks as modifying existing forms and reports, creating new forms and
reports to add to the application and writing stored procedures to implement client specific
business rules.
Duties also included delegating project related tasks to other member of the team as well as
providing technical guidance and support.
Other responsibilities included production support and fixing bugs encountered by users.
Environment: Oracle 8i, Oracle Designer 2000, Oracle Forms 6i, TOAD, PL/SQL Developer,
Windows NT 4, Solaris 8
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Amir Syed, OCP
Tel: 905-864-1631
Alpha Data Services, Detroit, MI, U.S.A.
(Assigned to City of Detroit Water Dept.)
Industry: Public Utility/Government
Oracle Developer
Email: amir_syed1@hotmail.com
1/1998 - 3/2001
Joined the development team, consisting of 14 members in the early stages of the project to develop
a billing system for a public utility.
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Developed countless forms and reports using Oracle Forms 6i and Oracle reports 6i.
Created test cases for in-house testing of various application components.
Assigned to provide support function and implement enhancements on a newly deployed project
called 'Labor Distribution System' or LDS. This Oracle 8i based application tracks deployment of
city workers from one work area to another as need arises.
Added several PL/SQL database packages that reconcile certain payroll entries and update a
number of tables prior to every pay period. Created several PL/SQL database triggers.
Generated a number of reports using custom SQL scripts each month for 'super users'. Other
ongoing responsibilities included maintaining and updating user's manuals, installing the
application in new user workstations, training new users and fixing reported bugs.
Environment: Oracle 8i, Windows NT 4, Oracle 8i, Oracle Designer 2000, Oracle Forms 6i, PL/SQL
Developer, Solaris 8
VSSI, Lansing, Michigan, U.S.A.
Industry: Health Care
Oracle Developer
5/1996 - 1/1998
Helped develop a Health Care Management System employing a variety of Oracle tools including
Developer 2000 (Forms 5, Reports 3.0) and Designer 2000. The completed ERP application
consisted of many modules including Patient Appointment System, Patient Admission System,
Patient Services System, Hospital Resources Management System and Patient Discharge and Billing
System etc.
 Created ER diagrams using Designer 2000 ER Diagrammer. Also used Function Hierarchy
Diagrammer (FHD) to decompose functions for various modules of the application.
 Designed many forms and coded complex validation triggers and program units.
 Created dozens of reports using Report Builder. These reports included several styles such as
tabular, matrix, group-left and group-above etc.
 Wrote several client-side PL/SQL libraries consisting of numerous functions and procedures for
use in modules throughout the application.
 Used SQL*Plus and Procedure Builder to code and debug several stored procedures and
database triggers.
Environment: Oracle 8, Oracle Designer 2000, Oracle Developer 2000, HP UX, Windows
Power House Corporation, Toronto, Ontario, Canada
Industry: Publishing/Printing
Systems Consultant and Oracle Developer
2/1994 - 5/1996
Developed a client/server application for a mail-order company on Oracle 7.3.3 and using
Developer/2000 package.
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Amir Syed, OCP
Tel: 905-864-1631
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Email: amir_syed1@hotmail.com
Involved in all stages of design and development including database modeling.
Created numerous forms, reports and PL/SQL procedures and SQL queries.
Wrote various forms of technical documentation. Conducted user-training sessions.
Environment: Oracle 7, Unix
Certifications
Oracle Certified Professional Certification (OCP).
Oracle Certified Internet Application Developer
Oracle Forms Developer Release 6/6i Application Developer Release 2
Education
Ryerson Ploytechnical University, Toronto, Ontario, Canada
Electrical Engineering
Oracle Developer 6/1995; Visual Basic 6 1998; Crystal Reports 1998; Visual Studio.NET
Java 2009/2010
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