Kavitha CAREER HIGHLIGHTS 9+ years of extensive experience in Software Testing and Business Analysis in Retail, Web and Mobile platforms. Experience in Oracle Retail Merchandising Suite of Products Experience in Business and Quality Analysis of Web application, iPhone and android apps with good knowledge of Search Optimization Engine (SEO), Marketing and Advertising, Pay Per Call (PPC). Architected and implemented QA processes for Manta's first agile teams Experience in writing Gherkin scripts in Cucumber Defined processes and tools best suited to each project. Defined agile and waterfall approaches depending on project specifics and creating detailed testing plans, schedules and work breakdown structures. Educated the importance of Software Testing and was able to bring into practice the concept of unit and regression testing. Developed Test Plans, Test Scenarios, Detailed Test Cases, Acceptance Criteria based on the Use Case Documents, Business Requirements, and Functional Specifications. Well acquainted with the SDLC, STLC and Agile Methodology Experience in various types of Testing such as Functional testing, System testing, Regression testing, Integration testing and Exploratory Testing. Knowledge on Automation Tools –Win runner , QTP and Cucumber Coordinate with project, product and business stakeholders directly to deliver their testing needs Awarded “Associate of Quarter “in 2012 at Manta Good management and communication skills, including oral, written, and interpersonal skills. Great analytical ability and grasping power that enables to learn new technologies and tools quickly. Appreciated for superior skills in defect detection and analysis. Exceptionally well organized, strong work ethics and willingness to work hard to achieve project/team objective. Good experience in leading teams at onsite and offsite. Quick learner, good team player and proven track record for effective project execution. Multi-tasking, able to handle more than one project simultaneously. Key strengths include awareness of testing methodologies, test coverage optimization and defect triage Participated in testing meet-ups to keep abreast with newer technologies in QA Technical Expertise Testing Types : Manual, Functional, Upgrade, User acceptance, Regression, Integration Testing Tools : HPQC 9.2, Bug DB, Automated tools – QTP 9.2, Win runner (Basic knowledge), Pivotal Tracker, JIRA Oracle Products : RMS, ReIM, SIM, WMS, Allocation and Enterprise Integration using RIB Data Base : Oracle 11g, Oracle SQL Developer Platform : UNIX, Windows XP professional, Linux Domain : Retail, Web and Mobile Professional Experience – Manta Media Inc., Columbus - Ohio Role – Quality Assurance Engineer Responsibilities – Wrote Gherkin scripts in cucumber for critical paths on site Apr 2011 – Till Date Architected and implemented QA processes in the company being the first QA person. Implemented agile QA processes and practices, including defect and user stories management Educated the importance of Software Testing and was able to bring into practice the concept of unit and regression testing Was the single point of contact for all QA related process and functionality across the company Was actively involved End-to-End testing for all projects Educated product managers the importance of Requirement Document and came up with a template which suits the company Gathered requirements from Product Managers and identified impacted areas to other departments like Marketing and Advertising. Created Test Plan and Test Strategy and set up review meetings with Product and Project Managers Conducted Testing Training and educated the importance of negative testing in the company Involved in writing test scripts and defect reporting. Involved in Testing the projects along both pre and post production Created and executed critical flows for the site along with project launches Conducted defect triage meetings Involved in testing mobile app for iPhones and android Involved in testing Search Optimization Engine (SEO) and advertising projects Conducted training for Customer Success team and for all new hires Built the team of testers, trained and managing offshore team. Single–handedly owned quality assurance responsibility for new products and enhancements Supervise outsourced testing team in India Managed resource contention between ongoing development projects and urgent defects reported in production Worked with technical staff to validate test requirements and resolve design issues Assisted with user-acceptance testing and defect tracking for three new software releases. Analyzed the Business, Functional Requirements and Streamlined the Testing Activities Corresponded among QA Managers, Developers and Team Members Trained software programmers and technical professionals regarding new software and QA quality standards. System testing and Sanity testing for the daily builds and the point builds. Prepare and assist with Project documentation, scheduling, issue tracking ,resource management and QA Oracle India Pvt Ltd Role – QA lead Projects – RMS, ReIM (12.0.x, 12.1.x, 13.0.x, 13.1.x) Team Size - 6 Responsibilities - July 2007 – June 2010 Managed test planning and test execution for invoice management product that is part of the Oracle Retail Suite Worked as a QA point of contact (POC/lead) for patch and bundle hot fix Releases Single-handedly managed testing of customer escalated issues which could have snowballed into litigations if not handled properly. Expertize in ReIM (Retail Invoice Matching application) with significant exposure to other Oracle Retail applications such as RMS (Retail Merchandising System), SIM (Store Inventory Management), Allocations etc. Conversion of Application centric Test cases to Business centric Test cases for better test results and wider coverage. Owned quality assurance responsibility for bundle and patch releases (projects lasting between two weeks to two months) on all supported versions of ReIM (11.0.x, 12.0.x, 12.1.x, 13.0.x, 13.1.x, localization versions) Key strengths include awareness of testing methodologies, test coverage optimization and defect triage Actively participated in integration tests with focus on interface with upstream and downstream applications (Retail Merchandising System, PeopleSoft Financials) Apart from the regular positive testing at various stages such as Module testing, System testing, Integration testing, Regression testing, I adopt other testing techniques such as Boundary testing, negative testing, Adhoc testing to ensure better quality of the product.. Defect tracking, analysis and reporting using HPQC and BUG DB. Involved proactively in follow ups across other teams for resolution of critical for release defects and reporting status to stake holders timely Trained new entrants to team on invoice matching functional basics, application flow and test scenarios. QSIT- Pcs Pvt Ltd (now known as ISQT-Pcs Pvt. Ltd ) Role - Sr QA Engineer Project - Scalar Vector Graphics Client - Sharp Software Development India Pvt. Ltd Team Size - 4 Responsibilities Involved in Manual Testing and Automation Testing. Performed Smoke, Functionality and Performance Testing. Executed Test Cases. Responsible for posting defects. Aug 2006 to Jul 2007 Additional Activity and Recognition Received “Associate of Quarter” in 2012 Spot award in Oracle India Pvt. Ltd (Retail) for taking up spot client escalated issues and testing them efficiently within limited timeframe. As an employee of ISQT conducted Training program for Experienced Test Professionals on Automation Testing for Manhattan and also conducted classes for individuals. EDUCATION Bachelor of Engineering in Electronics & Communications, Vishveswaraya Technological University, Karnataka, India