Resolver Groups by Faculty 04/01/2009 Australian Graduate School of Management (AGSM) Desktop Support eLearning Blackboard (AGSM password) IT.ASB.SUPPORT (x57300) Academic Affairs – 9931 9400 Note: there are some Med staff located in AGSM building Australian School of Business (ASB) Desktop Support CRM (Client relationship manager) IT.ASB.SUPPORT (x57300) IT.ASB.ONEASB Arts (FASS) Desktop Support Computer login (FASS domain) IT.ARTS.SUPPORT IT.ARTS.SUPPORT Built Environment Desktop Support x54764 (not on CASD) Chancellery Eg – Chancellor, HR, DVC Research/Academic, VIP Staff Desktop Support Computer login (Chan domain) Shared drives (eg – chan_srv) IT.CS.DESKTOP.SUPPORT IT.WINAD IT.WINAD COFA All on SOE (including lab computers) Desktop Support Computer login (ADUNSW) IT.COFA.SUPPORT (x50692) IT.SERVICEDESK Engineering Analytical Centre Biomedical Engineering IT.ENG.AC.SUPPORT IT.ENG.BM.SUPPORT Chemical Sciences & Engineering Civil & Environmental Engineering Computer Science & Engineering Electrical Engineering & Telecommunications Mechanical & Manufacturing Mining Engineering Petroleum Engineering Photovoltaic & Renewable Energy Engineering Surveying & Spatial Information Systems Other IT.ENG.CH.SUPPORT IT.ENG.CI.SUPPORT IT.ENG.CS.SUPPORT IT.ENG.EE.SUPPORT IT.ENG.ME.SUPPORT IT.ENG.MI.SUPPORT IT.ENG.PE.SUPPORT IT.ENG.PV.SUPORT IT.ENG.SS.SUPPORT IT.ENG.SUPPORT Facilities Desktop Support Computer login (ADUNSW) FM-Assist (front counter) Security (Red Centre) Venues & Events (currently under transition) Shared drives IT.CS.DESKTOP.SUPPORT IT.SERVICEDESK IT.FACILITIES.SUPPORT IT.FACILITIES.SUPPORT IT.ICTCHANGE.TRANSITION IT.FACILITIES.SUPPORT Finance Note: there is a pilot group trialling SOE. Desktop Support Mark Cullinan - x52757 Grants Management Office (GMO) Desktop Support Shared drives ( eg - \\fswa1\grs_database) IT.CS.DESKTOP.SUPPORT It.WINAD Graduate Research School (GRS) Desktop Support IT.CS.DESKTOP.CHAN Human Resources Desktop Support Shared drives IT.CS.DESKTOP.SUPPORT IT.INF.WINAD International Office (Red Centre) Desktop Support IT.CS.DESKTOP.SUPPORT IT Desktop Support Computer login (ADUNSW) IT.CS.DESKTOP.SUPPORT IT.SERVICEDESK Kensington Colleges Desktop Support IT.CS.DESKTOP.SUPPORT Library Desktop Support Shared drives H drive Sharepoint Electronic Resources (eg – can’t access eJournal, Sirius) Library Applications (eg - Aleph) IT.CS.DESKTOP.SUPPORT IT.CS.DESKTOP.SUPPORT IT.INF.WINAD IT.CS.DESKTOP.SUPPORT Refer to Reftracker (online help) IT.LIBRARY.SUPPORT.SERVICES Law All on SOE (including computer labs). Law was handed over to Desktop as of 14/12/09 Desktop Support IT.CS.DESKTOP.SUPPORT Medicine Currently being transitioned to SOE Computer labs on SOE Desktop Support Computer login (ADUNSW) Computer login (Medicine) Shared Drives (eg – Files01) Printers (some have been migrated to central) eMED (unipass) IT.MED.SUPPORT/IT.TRANSITION.MED IT.SERVICEDESK IT.MED.SUPPORT IT.MED.SUPPORT IT.MED.SUPPORT/IT.WINAD IT.SERVICEDESK National Drug And Alcohol Research Centre (NDARC) Note: transitioned to SOE and handed back to NDARC Desktop Support IT.MED.SUPPORT.NDARC Shared Drives (eg – files1) H drive IT.MED.SUPPORT.NDARC IT.INF.WINAD New South Innovations Note: currently transitioning to SOE Desktop Support IT.CS.DESKTOP.SUPPORT/IT.ICTCHANGE.TRANSITION NICTA Transitioned to SOE Desktop Support Computer login (ADUNSW) IT.CS.DESKTOP.SUPPORT IT.SERVICEDESK Nura Gilli Desktop Support Computer login? IT.CS.DESKTOP.SUPPORT Science Currently not on SOE yet, exchange migration has begun. Aviation BABS (Biotechnology & Biomolecular Sciences) BEES (Biological, Earth & Environmental Sciences) CCRC (Climate Change Research Centre) Chemistry Materials Science & Engineering Mathematics Optometry Physics Psychology Safety Science Other @science.unsw.edu.au (this has been decommissioned, everyone should be moved off the server) @psy.unsw.edu.au University Health Services IT.SCIENCE.AVIATION.SUPPORT IT.SCIENCE.BABS.SUPPORT IT.SCIENCE.BEES.SUPPORT IT.SCIENCE.CCRC.SUPPORT IT.SCIENCE.CHEMISTRY.SUPPORT IT.SCIENCE.MATERIALS.SCI.ENG.SUPPORT IT.SCIENCE.MATHS.SUPPORT IT.SCIENCE.OPTOMETRY.SUPPORT IT.SCIENCE.PHYSICS.SUPPORT IT.SCIENCE.PSYCHOLOGY.SUPPORT IT.SCIENCE.SAFETY.SCI.SUPPORT IT.SCIENCE.FACULTY.SUPPORT IT.ICTCHANGE.TRANSITION Desktop Support IT.CS.DESKTOP.SUPPORT UNSW Art Collection Location: 1 - 3 Eurimbla Ave, Randwick Desktop Support IT.CS.DESKTOP.SUPPORT *Shared drives refer to the actual server (gaining access to drive/restore from backup) * Drive mapping should be resolved at SC or escalated to desktop support