Resolver Groups by Faculty
04/01/2009
Australian Graduate School of Management (AGSM)
Desktop Support
eLearning Blackboard (AGSM password)
IT.ASB.SUPPORT (x57300)
Academic Affairs – 9931 9400
Note: there are some Med staff located in AGSM building
Australian School of Business (ASB)
Desktop Support
CRM (Client relationship manager)
IT.ASB.SUPPORT (x57300)
IT.ASB.ONEASB
Arts (FASS)
Desktop Support
Computer login (FASS domain)
IT.ARTS.SUPPORT
IT.ARTS.SUPPORT
Built Environment
Desktop Support
x54764 (not on CASD)
Chancellery
Eg – Chancellor, HR, DVC Research/Academic, VIP Staff
Desktop Support
Computer login (Chan domain)
Shared drives (eg – chan_srv)
IT.CS.DESKTOP.SUPPORT
IT.WINAD
IT.WINAD
COFA
All on SOE (including lab computers)
Desktop Support
Computer login (ADUNSW)
IT.COFA.SUPPORT (x50692)
IT.SERVICEDESK
Engineering
Analytical Centre
Biomedical Engineering
IT.ENG.AC.SUPPORT
IT.ENG.BM.SUPPORT
Chemical Sciences & Engineering
Civil & Environmental Engineering
Computer Science & Engineering
Electrical Engineering & Telecommunications
Mechanical & Manufacturing
Mining Engineering
Petroleum Engineering
Photovoltaic & Renewable Energy Engineering
Surveying & Spatial Information Systems
Other
IT.ENG.CH.SUPPORT
IT.ENG.CI.SUPPORT
IT.ENG.CS.SUPPORT
IT.ENG.EE.SUPPORT
IT.ENG.ME.SUPPORT
IT.ENG.MI.SUPPORT
IT.ENG.PE.SUPPORT
IT.ENG.PV.SUPORT
IT.ENG.SS.SUPPORT
IT.ENG.SUPPORT
Facilities
Desktop Support
Computer login (ADUNSW)
FM-Assist (front counter)
Security (Red Centre)
Venues & Events (currently under transition)
Shared drives
IT.CS.DESKTOP.SUPPORT
IT.SERVICEDESK
IT.FACILITIES.SUPPORT
IT.FACILITIES.SUPPORT
IT.ICTCHANGE.TRANSITION
IT.FACILITIES.SUPPORT
Finance
Note: there is a pilot group trialling SOE.
Desktop Support
Mark Cullinan - x52757
Grants Management Office (GMO)
Desktop Support
Shared drives ( eg - \\fswa1\grs_database)
IT.CS.DESKTOP.SUPPORT
It.WINAD
Graduate Research School (GRS)
Desktop Support
IT.CS.DESKTOP.CHAN
Human Resources
Desktop Support
Shared drives
IT.CS.DESKTOP.SUPPORT
IT.INF.WINAD
International Office (Red Centre)
Desktop Support
IT.CS.DESKTOP.SUPPORT
IT
Desktop Support
Computer login (ADUNSW)
IT.CS.DESKTOP.SUPPORT
IT.SERVICEDESK
Kensington Colleges
Desktop Support
IT.CS.DESKTOP.SUPPORT
Library
Desktop Support
Shared drives
H drive
Sharepoint
Electronic Resources (eg – can’t access eJournal,
Sirius)
Library Applications (eg - Aleph)
IT.CS.DESKTOP.SUPPORT
IT.CS.DESKTOP.SUPPORT
IT.INF.WINAD
IT.CS.DESKTOP.SUPPORT
Refer to Reftracker (online help)
IT.LIBRARY.SUPPORT.SERVICES
Law
All on SOE (including computer labs). Law was handed over to Desktop as of 14/12/09
Desktop Support
IT.CS.DESKTOP.SUPPORT
Medicine
Currently being transitioned to SOE
Computer labs on SOE
Desktop Support
Computer login (ADUNSW)
Computer login (Medicine)
Shared Drives (eg – Files01)
Printers (some have been migrated to central)
eMED (unipass)
IT.MED.SUPPORT/IT.TRANSITION.MED
IT.SERVICEDESK
IT.MED.SUPPORT
IT.MED.SUPPORT
IT.MED.SUPPORT/IT.WINAD
IT.SERVICEDESK
National Drug And Alcohol Research Centre (NDARC)
Note: transitioned to SOE and handed back to NDARC
Desktop Support
IT.MED.SUPPORT.NDARC
Shared Drives (eg – files1)
H drive
IT.MED.SUPPORT.NDARC
IT.INF.WINAD
New South Innovations
Note: currently transitioning to SOE
Desktop Support
IT.CS.DESKTOP.SUPPORT/IT.ICTCHANGE.TRANSITION
NICTA
Transitioned to SOE
Desktop Support
Computer login (ADUNSW)
IT.CS.DESKTOP.SUPPORT
IT.SERVICEDESK
Nura Gilli
Desktop Support
Computer login?
IT.CS.DESKTOP.SUPPORT
Science
Currently not on SOE yet, exchange migration has begun.
Aviation
BABS (Biotechnology & Biomolecular Sciences)
BEES (Biological, Earth & Environmental Sciences)
CCRC (Climate Change Research Centre)
Chemistry
Materials Science & Engineering
Mathematics
Optometry
Physics
Psychology
Safety Science
Other
@science.unsw.edu.au (this has been
decommissioned, everyone should be moved off
the server)
@psy.unsw.edu.au
University Health Services
IT.SCIENCE.AVIATION.SUPPORT
IT.SCIENCE.BABS.SUPPORT
IT.SCIENCE.BEES.SUPPORT
IT.SCIENCE.CCRC.SUPPORT
IT.SCIENCE.CHEMISTRY.SUPPORT
IT.SCIENCE.MATERIALS.SCI.ENG.SUPPORT
IT.SCIENCE.MATHS.SUPPORT
IT.SCIENCE.OPTOMETRY.SUPPORT
IT.SCIENCE.PHYSICS.SUPPORT
IT.SCIENCE.PSYCHOLOGY.SUPPORT
IT.SCIENCE.SAFETY.SCI.SUPPORT
IT.SCIENCE.FACULTY.SUPPORT
IT.ICTCHANGE.TRANSITION
Desktop Support
IT.CS.DESKTOP.SUPPORT
UNSW Art Collection
Location: 1 - 3 Eurimbla Ave, Randwick
Desktop Support
IT.CS.DESKTOP.SUPPORT
*Shared drives refer to the actual server (gaining access to drive/restore from backup)
* Drive mapping should be resolved at SC or escalated to desktop support