Further Particulars This document includes information about the role for which you are applying and the information you will need to provide with the application. 1. Role details Vacancy reference: 10475 Job title: Senior Manager (Statistical Modelling) Reports to: Director of Information Office Salary: £38,511 - £45,954 per annum depending on experience and qualifications Terms and conditions: Academic-Related Grade: Grade 8 Duration of post: Permanent Working hours: 37 hours – Monday to Friday Location: Walton Hall, Milton Keynes Closing date: Noon 9th October 2014 Type of application form accepted: Full version and covering letter Number of referees required: 3 Unit recruitment contact: Univ-Sec-Recruitment@open.ac.uk Page 1 of 6 2. Summary of duties Purpose Statement The Senior Manager (Statistical Modelling) will work closely with staff in the Information Office and other units to develop and implement new statistical modelling and reporting tools relating to the Office’s work on student numbers. Current developments relate in particular to improving the forecasting, monitoring and reporting of student retention and progression. The post holder will report to the Director of the Information Office and will manage a small team of analysts. Close liaison will be required with the Senior Information Manager who leads the Forecasting Team and who is responsible for the annual student number planning exercise and for routine forecasting and reporting of student numbers. Main responsibilities 1. Work closely with the Director of Information Office, Senior Information Manager and stakeholders across the University to develop and apply new statistical analyses and techniques in managing student numbers. This will involve: Reviewing and, if necessary, redeveloping existing student number forecasting models and monitoring tools to ensure they remain fit for purpose, establishing a process for continual improvement. Developing and implementing statistical analytical methods for a range of business applications. Developing reports and visualisations setting out the result of analysis in the context of specific business requirements. Engaging with stakeholders and users to ensure that analysis is used and interpreted appropriately. Providing quality control of all statistical models and analysis produced. 2. Complete work on a new student-based predictive student number model, act as its champion and apply it to business uses as a routine and reliable tool. Establish a process for continual improvement of the model, including necessary monitoring, maintenance and updating changes. 3. Work together with the Infrastructure and Specialist Analytics team in the Information Office to ensure measurements defined in estimation models are in line with Information Office and data warehouse standards. 4. Act as the source of expert knowledge within the Information Office on the modelling and reporting of student numbers relating to student retention and progression. Engage with stakeholders to identify new business opportunities for using analytics based on retention and progression data and work to achieve a common approach to reporting this work, for instance with the Institutional Dashboard and in monitoring progress towards meeting institutional qualification completion targets. 5. Provide the main Information Office point of contact for learning analytics, a major development elsewhere in the University to which the Information Office makes a large contribution. Ensure that the Information Office’s contribution is accounted for in project plans and manage deliverables in learning analytics for which the Information Office is responsible. 6. Contribute to developments within the Information Office to ensure that the best methods of data and statistical analysis are applied across the range of the Office’s work. Human Resources HRG158 Issue 2 January 2010 Page 2 of 6 3. Person specification Criteria Essential Education, qualifications and training A first degree or equivalent and a record of continual personal development demonstrating substantial facility with analysis of numerical data Knowledge, work and other relevant experience Relevant experience in higher education or a comparable environment, including the preparation, analysis and presentation of numeric data Desirable Measured by A Application B Test C Interview A Understanding of higher education and the business of universities A&C Experience with data visualisation tools Experience with SAS Enterprise Miner and base SAS statistical procedures, or a comparable statistical package Experience of exploiting statistical techniques to analyse data and apply to business problems Evidence of an aptitude to manage a team of analysts, able to deliver work to agreed standards Evidence of working in partnership with others, both internally and externally, to deliver shared outcomes Experience of working with project management techniques to ensure delivery to agreed plans Experience of managing conflicting work priorities Human Resources HRG158 Issue 2 January 2010 Page 3 of 6 Skills, capabilities and qualities Able to develop and motivate a small team of expert staff in the use of management information and statistical methods A&C A high level of ability in the use of numerical information Evidence-based thinking and planning Good inter-personal, negotiating and influencing skills, including the presentation of complex analysis, orally, online and in writing Resilient in managing competing claims for support and exacting work deadlines Accurate and rigorous in the approaches taken to analysis, producing outcomes that are timely, auditable and repeatable Good IT skills, an awareness of IT systems thinking and an aptitude to learn and use new ICT tools Able to cope with the demands of a high volume of work to challenging deadlines whilst remaining calm under pressure A commitment to the values of The Open University, including equal opportunities and diversity policies and procedures Special working conditions N/A Human Resources HRG158 Issue 2 January 2010 Page 4 of 6 Additional requirements Able to travel to occasional meetings offsite across the UK. A Note: Essential elements are those, without which, a candidate would not be able to do the job. Applicants who have not clearly demonstrated in their application that they possess the essential elements will normally be rejected at the short listing stage. Desirable elements are those which it would be useful for the post holder to possess. 4. Role specific requirements e.g. Shift working N/A 5. About the unit/department The Information Office is a small unit providing information and analysis to all parts of the University on student numbers, funded student numbers, module and qualification completion and retention. We prepare and submit the University's statutory returns for student, staff and student-related research data and support the generation and presentation of a range of internal and external performance measures. Much of our work is concerned with the cycle of strategic and operational planning and in supporting business development within the University: A five-year student recruitment forecast and the setting of annual student number plans for a range of internal purposes including income and expenditure modelling and operational planning; Monitoring student numbers (at registration and at completion) against funding requirements for each nation; Reports of actual students numbers and a one-year student number forecast, updated monthly, to support financial and operational management; New analytical tools to help improve the experience of enquirers and students; Preparing and submitting the annual individual student and staff records to HESA and the range of student-related returns made to funding agencies; Supporting the National Student Survey and the Destination of Leavers from Higher Education survey; Providing authoritative information on student numbers for a range of internal reporting and monitoring purposes, including information for publicity purposes and for institutional dashboards. We also use our skills in managing data and in SAS and statistical techniques to provide a general analytical service, including: A web facility to enable users to produce statistical summaries of student data; Reports of analysis in specific areas; for instance on Widening Participation. Analysis to support institutional activities such as widening participation; Advice, access to datasets and support for other users wanting to undertake analysis; A service responding to queries from around the University for statistical information and analysis; Development of new tools to improve the use of management information, with current projects concerned with the further development of a data warehouse approach to data management and the adoption of the university’s preferred presentation tool. Human Resources HRG158 Issue 2 January 2010 Page 5 of 6 6. How to obtain more information about the role or application process If you would like to discuss the particulars of this role before making an application please contact Judith Dutton, Acting Director of Information Office on 01908 655003. If you have any questions regarding the application process please contact Univ-SecRecruitment@open.ac.uk. 7. The application process and where to send completed applications Please ensure that your application reaches the University by: noon 9th October 2014. You should enclose: A covering letter, clearly indicating how you believe you meet the person specification. Please ensure you provide relevant examples as evidence to support your statement on no more than two sides of A4. Your completed application form (long version). Post it to: Name/Job title: Diana Griffiths, Recruitment Co-ordinator Department/Unit: University Secretary’s Office Address: Room 202, Charles Pinfold Building The Open University Walton Hall Milton Keynes Post Code: MK7 6AA Or e-mail your application to: Univ-Sec-Recruitment@open.ac.uk 8. Selection process and date of interview The interview panel will be chaired by Judith Dutton, Acting Director of Information Office. The interviews will take place on w/c: 20th October 2014. We will let you know as soon as possible after the closing date whether you have been shortlisted for interview. Further details on the selection process will also be sent to shortlisted candidates. Applications received after the closing date will not be accepted. Human Resources HRG158 Issue 2 January 2010 Page 6 of 6