Syllabus Course: PORT 616 - SUPPLY CHAIN & REVERSE LOGISTICS SCHEDULE: THURSDAY, 7:10- 9:50PM LOCATION: ODU, CONSTANT 2065 Professor: Dr. Rafael Diaz Research Assistant Professor Virginia Modeling, Analysis, and Simulation Center (VMASC) Old Dominion University Suffolk, VA 23435 Contact Information and Office Hours: Phone: (757) 686-6233 Fax: (757) 686-6214 E-mail: rdiaz@odu.edu Office: VMASC, Room 1245 Office Hours: by appointment. Textbook: The textbook is titled Supply Chain Management: Strategy, Planning, and Operations by S. Chopra and P. Meindl(C&M). Additional materials: articles and other material will be provided by the professor. Course Overview: This course explores Supply Chain and Reverse Logistics concepts and Modeling and Simulation (M&S) techniques to provide solutions to complex problems faced by businesses and government agencies. The background assumed on the part of the student is an introductory course in probability and statistics. Concepts of probability sampling, estimation, and hypothesis testing should be well understood by the student. This is a hands-on course on analysis and M&S in Supply Chain and Reverse Logistics. Upon completion of the course, students will be able to succeed the entire analysis of open and/or closed-loop Supply Chains. In addition to traditional analytical and optimization tools, three of the major paradigms in M&S that include: Monte Carlo Simulation, Discrete Event Simulation, and System Dynamics will be studied. This course introduces basic knowledge in creating a model, implementing it in the appropriate software, executing the simulation, collecting and analyzing output data, and using the results of the analysis to aid decision making. Course Objectives: 1. Understand and apply the fundamental tools and methods of Supply Chain and Reverse Logistics. 2. Perform conceptual design, planning, and analysis for an open and closedloop Supply Chain. 3. Develop knowledge for selecting and applying M&S to analyze forward and reverse logistic problems. 1 4. Demonstrate capability in design, analysis, and evaluation of general Supply Chains in a technical environment. Course Approach: Class periods will include lectures based on text and handout materials, class discussion, assignments, and project. Class discussion will be on lecture material, deliverables, and project’s presentation and report. The course will be administered using Blackboard (www.blackboard.odu.edu) as the communication media between the students and the professor. Course Requirements and Expectations: The following requirements are considered necessary to successfully complete the course: Course Administration: This course is paperless. Class materials and submission of assignments will be executed electronically. The students are expected to have the capabilities (knowledge, skills, and tools) to use: e-mail, an internet browser, and the operating system Windows. All students must have an active Old Dominion University e-mail account to have access to the class materials through www.blackboard.odu.edu. The students can login into blackboard using the e-mail name (e.g., for my e-mail rdiaz@odu.edu, the e-mail name is “rdiaz”). The password is the same that the student uses to open the ODU e-mail. To request an e-mail account contact the OCCS. For technical help call customer service 1-877-348-6503 or 757-683-3192 or e-mail: occshelp@odu.edu. Students are encouraged to read Blackboard’s manuals. Course Communication: E-mail communication between the students and the professor and file’s label must follow the following format: E-mail: The subject of each e-mail delivery to the professor is expected to follow the format: PORT695_Last name_First Name_Subject. Example: PORT695_Diaz_Rafael_When is the first class? E-mails that do not follow this format will not be responded promptly. Files: Each file submitted to the professor is expected to follow the aforementioned format. Only the files uploaded in each designated assignment in blackboard will be graded. Please DO NOT hand hard/soft copies to the professor in class or send it by regular mail. Also, please verify that your file was uploaded successfully, only those that can be opened will be graded. If for some reason you cannot upload your file please send an email to the professor with the file attached. Emails that do not comply with this communication rule are very likely to be not responded promptly or ever responded at all. Class Preparation: For each class there is an assigned set of readings. Reading assignments must be completed prior to class for students to (a) fully gain an apply insights developed from the content of the learning modules and (b) to be able to participate in the class discussions. Cases and Project: Students are required to complete 4 cases and a project during this course individually. The purpose of the cases and project is to demonstrate understanding of Supply Chains tools and concepts. Format: all the project reports must be written using MS-Word, double space, Arial 12 point font, and one inch margin all around. Tables and Figure can be 2 written using a minimum size font of 10 points and must be single space. The reports need to be submitted by e-mail in one file to the professor using the policies stated in the Course Communication section of the syllabus. Tables and figures are expected to fit in one page (i.e., do not let the end of a page to break your tables or charts) and must be written using single space Arial 10 points font. You can break your tables or chart to make them fit in more than one page. The project reports must contain the following items: 1. Cover page: Old Dominion University, Case study/Project name, Last name and first name, E-mail address, Course ID, and Semester. All centered using Arial 16 point, Bold, and single space. 2. Table of Contents with List of EXHIBITS. 3. Page number. 4. If a quantitative model is developed, the file must be submitted as well. Important note: Elaborate your answers! Class Participation: Students are expected to be active participants in the course. Active participation includes raising questions, relating class material to their experience through contributing to class discussions, providing insights to class discussion topics. Students are expected to read the assigned material for each week. These materials include reading from the textbooks, articles, and the power point presentations for each class. Articles and power point presentations will be available within the course documents section of blackboard. If a student cannot attend a class she/he must notify the professor 24 hours before the class. Only if a student acknowledges her/his absence from a class she/he will have the opportunity to gain full participation credit for the class. Academic Integrity: The Old Dominion University honor system is in effect for all student work submitted during the course. In effect, this stipulates that lying, cheating, or plagiarism are violations of the honor system and will be subject to disciplinary action. Conflict Resolution: Any type of conflict with the course delivery and assignments must be informed in advance to the professor. It is important to acknowledge the absence of the student to a class 24 hours before the class. If a student is called for participation and the student has not acknowledged his absence to the professor before the class his/her participation grade will be negatively impacted. Evaluation: (1) Cases (4) (2) Midterm (3) Course Project (Special case study) (4) Final Exam (5) Participation 40% 20% 15% 20% 5% Grades Conversion: A=100-93, A- =92-90, B+ =89-87, B=86-83, B-= 82-80, C+ =79-77, C=76-73, C- =72-70, F =69 or below. 3 Tentative Course Schedule: The following is the tentative schedule for the semester. This schedule may vary depending upon the pace of the class. Also, additional mandatory reading material might be provided by the instructor. Optional readings are noted with an asterisk. Class 1 2 3 4 Date 1/14/10 1/21/10 1/28/10 Due: Case I Chpt 3 2/4/10 Description of Learning Module Assigned Readings for the Class Introduction to the Supply Chain, Reverse Logistics, and Modeling and Simulation Chapters 1-3 Designing the supply chain network Chapters 4-6 Planning demand and supply Chapters 7-8 Planning and supply and economies of scales Chapters 9-10 Supply Chain Concepts Forward and Reverse logistic Case Study: Chapter 3 –Due 1/28/10 Designing distribution network Network designs Case Study: Chapter 5 –Due 2/11/10 Demand forecasting Aggregate planning Optional Case Study: Chapter 7 –Due 2/11/10 Operations planning Managing economies of scale Case Study: Chapter 10 –Due 2/25/10 5 2/11/10 Due: Case II – Either Chpt 5 or 7 Managing inventories Chapters 11-12 4 Managing uncertainty Optimal levels 2/18/10 6 2/25/10 Due: Case III Chpt 10 7 8 3/4/10 9 3/11/10 Class 10 11 12 Date 3/18/10 3/25/10 4/1/10 Planning and managing transportation Chapters 13 Fundamentals of reverse logistics Managing Product Returns Designing distribution network Network designs Definition and activities Strategic value and challenges Overview of quantitative models Reverse logistics management elements Outsourcing Spring Break Description of Learning Module Assigned Readings for the Class Guest Speaker Inventory control for reverse logistics Product disposition options and the secondary market Midterm begins Issues that lie at the intersection of green logistics and reverse logistics Empty marine container logistics facts, issues and management strategies Case Study IV –Due 4/15/10 Midterm Due - Midnight Disposition, Environment, and Empty Marine Container Logistics 5 13 15 16 17 4/8/10 4/15/10 Due: Case IV 4/22/10 Due: Final Project 4/29/10 Discrete Event Simulation System Dynamics Monte Carlo simulation and Wrap up Final Exam 6 Elements Approaches Measures of Performance M&S Case I – Using Discrete Event Simulation to analyze return policies Introduction to System dynamics The modeling process Structure and Behavior M&S Case II: Using SD for analyzing required terminal capacities Introduction Spreadsheet simulation Solving a Reverse Logistics problem using Monte Carlo simulation M&S Case III: Using Monte Carlo simulation reverse logistics decision problem