Prisoner
Induction
Handbook
November
2008
WOODFORD CORRECTIONAL CENTRE
Neurum Road, Woodford, Queensland 4514
Postal Address: PMB 1, Woodford, Qld 4514
Phone: (07) 54 961111 Fax: (07) 54 961 886
INDEX
Page
Mail Procedures
3-5
Visits Information
6
Telephone Calls
7-8
Trust Accounts Procedures
8-9
Vending Machines
9
Property and Buy-Ups Procedures
10
Timetable for Receipt of Monies
11
Medical Procedures
12
Drug and Alcohol Concerns
13
Harassment/Sexual Harassment Guidelines
13
Sexual Assault
14
“At Risk” Behaviours
15
Chaplains
16
Sentence Management Procedures
17-19
Parole
19-20
Procedure for Complaints
21-22
Legal Advice
23
Prisoners’ Legal Service
23
ATSI Corporation (QEA) for Legal Services
24
Prohibited Things
25
Breaches of Discipline/Safety Order Guidelines
26
Food Services Employment
27-28
Industries Employment Information & Workshop Rules
29-30
Activities Information
31
Offender Behaviour Programmes
31
Education
32
& Vocational Information
Landscaping Employment
33
Water wise Tips
33
Department of Housing
33
Bags for Discharge
34
Page 2 of 34
MAIL
MAIL IS COLLECTED AND DELIVERED MONDAY TO FRIDAY
(Except Public Holidays)
Personal
Outgoing mail is to be left unsealed and must have your name and address on the back of
the envelope.
All inward and outward mail will be searched for contraband.
Privileged mail WILL be searched in your presence.
There is no limit to the number of letters received or sent.
The postal address of Woodford Correctional Centre is:
(Offender’s Name)
Woodford Correctional Centre
PMB 1
WOODFORD QLD 4514
Privileged Mail
Any privileged mail, incoming or outgoing, may be searched for contraband but only in your
presence. It is not opened in the Mail Room.
Outgoing privileged mail may be sent in a blue envelope available from a Correctional
Supervisor.
IS YOUR MAIL GETTING THROUGH?
Some mail does not get delivered correctly because it is not addressed properly, or does
not have the correct postage attached to it.



If you don’t put the correct address on a letter, it may not get sent.
If you don’t put the correct postage on a letter, Australia Post may not deliver it.
If you don’t put your return address on the back of a letter, it gets sent straight to
Intel.
Page 3 of 34
HERE ARE SOME BASIC TIPS FOR ADDRESSING YOUR MAIL:
The name of the person
you are sending the letter to
goes on the first line
Stamp goes
in top
right-hand corner
Miss Karen Smith
20 Imaginary Street
Caboolture
Queensland,
Australia
4510
The house number and street name go on the (2nd) second line.
The town or suburb goes on the third (3rd) line.
The state goes on the fourth (4th) line.
The country goes on the fifth (5th) line (if required).
The four (4) –digit postcode
goes in the postcode boxes
provided. Otherwise, write it
in yourself. MAKE SURE THE
POSTCODE IS CORRECT. If
you are unsure, please ask.
THE BACK OF THE ENVELOPE MUST HAVE YOUR NAME AND A
RETURN ADDRESS, OR IT GETS SENT TO INTEL, AND WILL NOT GET
TO THE PERSON YOU WERE SENDING IT TO.
Put your name (including surname)
here on the first (1st) line.
Page 4 of 34
Jo Bloggs
Woodford Correctional Centre
PMB 1
Woodford
Queensland
4514
The rest of your address at Woodford Correctional Centre is as above.
POSTAL CHARGES
Type of Letter
Charges
Standard letter
55 cents
Seasonal Greeting Card
(e.g. Christmas card)
If posted during November or
December, it will cost 50 cents. You
must mark it CARD ONLY on the front
of the envelope.
Non-standard size mail
If you are unsure, please fill in a Trust
Account voucher, with all your
relevant details. In the amount
section, write “as necessary.” Attach
this form to your mail.
Page 5 of 34
VISITS
Visits at this Centre can only be booked by potential visitors phoning the Visits Booking
Line between the hours of 9.00 am and 11.30 pm and 1 pm and 3 pm, Mondays to
Thursday only by telephoning:
(07) 54 225 205
A visit will occur only when an application and an approval for the visit has been given prior
to the visit. As per s 154 CSA 2006, a personal visit must be a non-contact visit unless the
person in charge otherwise approves that the visit be a contact visit.
Transport is available from the Prison Transport Group. For Brisbane area, telephone
(07) 3357 5888.
For Sunshine Coast 0439 937202 any time, or between 11-12 noon on Fridays only, phone
5443 7439 for enquiries or bookings.
Visit Times
Contact, non-contact and protection social visits will be facilitated on
specified days and allocated times. Refer to Visits Session Times
Notice in your Unit.
Conduct
Required standard of conduct between Visitors and Prisoners is
clearly displayed and must be adhered to. Failure to comply with
these rules may result in immediate cancellation of the visit and
withdrawal of any privilege for a period of time as determined by
the Person in Charge.
Dress Standards
You must comply with the dress standards as set out below or the visit will be cancelled.
You are permitted to wear thongs and issue brown clothing, ONLY. Socks are may be
worn with thongs and wearing of masseur sandals is NOT allowed. You are not permitted
to wear brand-name/designer clothing or clothing which has been defaced or altered.
Clothing must be in good, clean condition.
Under the Corrective Services Act 2006, Section 128, it is an offence for visitors to have
any prohibited thing in their possession or deliver to any Prisoner a prohibited thing in
accordance with Section 128 the Corrective Services Act 2006. Any person considered to
be breaching this Regulation may be arrested without a warrant and any articles in their
possession searched and seized.
……..
Page 6 of 34
TELEPHONE CALLS
Telephones are available in the Exercise Yard of your Unit. You may select your own
P.I.N. (Personal Identification Number) must be a 4 digit number – DO NOT use any
numbers of your CIS number. Nominate a limit of ten (10) telephone numbers and
advise Trust Accounts.
Ensure you nominate any legal number as you must take responsibility for any legal calls.
ALL CALLS OTHER THAN CALLS TO YOUR LEGAL REPRESENTATIVE AND THE
OMBUDSMAN WILL BE RECORDED AND MONITORED BY AN OFFICER OF THE
DEPARTMENT
NOTE: It is an offence under the Corrective services Act 2006 to:

Make a call to an approved number, knowing that the call will be
diverted to another number to allow you to contact someone other
than an approved person.
 Intentionally continue a call that has been diverted.
 Call an approved number and ask the person to make a conference
call to someone else.
The following free services can be accessed via the Arunta Telephone System as
instructed below:
PRISONERS LEGAL SERVICE
OMBUDSMAN
COMMISSION FOR CHILDREN & YOUNG PEOPLE
RAILS (Refugee and Immigration Legal Service)
CRIME & MISCONDUCT COMMISSION
LEGAL AID
DEPT OF HOUSING
To Use:
Enter:
Your ID Number
Your Pin Number
To Access:
Prisoner Legal Service:
Ombudsman:
Children’s Commission:
RAILS:
Crime & Misconduct
Legal Aid
Department of Housing
To access the listing information system:
enter * # 01
enter * # 02
enter * # 03
enter * # 04
enter * # 05
enter * # 06
enter * # 07
Your ID Number
Your Pin Number
Enter: * *
Page 7 of 34
Availability:
Prisoners Legal Service
Tuesdays and Thursdays - 9:00 to 13:00
Ombudsman
Tuesday – 14:00 to 16:00
Friday - 09:30 to 11:30
Children’s Commission; RAILS; Crime & Misconduct; Legal Aid &
Dept of Housing
Monday to Friday - 9:00 to 17:00
TRUST ACCOUNTS
Transfer to/from another centre
1.
2.
3.
4.
All monies and your arunta numbers from your Woodford accounts will be transferred
to the receiving centre on the day of transfer.
All money from your last centre should be transferred to your Woodford Trust Account
on the day of transfer or the next working day (in the morning). Subject to receipt of
money from transferring centre.
Your arunta account will usually be transferred from your last centre to Woodford on
the day of transfer or the next working day (in the morning)
Trust accounts try to ensure that you have at least one person on your arunta to call
on the day of your transfer into Woodford, and if you have signed the $5.00 new
reception form on arrival -money will be deposited into your arunta account.
Deposits
1. All remuneration is credited to your account on Fridays.
2. Amenities Monday morning.
3. Monies received through visits or by mail (cash, cheque, and money order) are
deposited into your account on the day received. Cash sent via mail is NOT
recommended. Visits monies are picked up - Monday to Friday.
4. All cheques (including bank cheques) and all money orders, over $100.00 will be
frozen for 10 working days.
5. International cheques will be frozen for 6 weeks to allow clearance. This is a policy
through the Bank, NOT Woodford Correctional Centre.
Expenditures
1. The costs of any purchases or telephone calls that you make are deducted from your
trust account.
2. All requests for expenditure must be completed in biro on a Trust Account Voucher,
be signed, and be verified by an officer. If not in Biro, signed, and verified by an
officer, it will be returned to you.
3. Requests for cheques to be completed on a Trust Account Voucher with the
recipient’s full name, address and amount. “Particulars of claim” are required to be
completed – or the form will be returned to you. Please allow 10 working days for
processing.
4. An addressed envelope must be attached or a trust Account Voucher for the cost of
postage.
5. SPER PAYMENTS: Complete a SPER Trust Account Voucher, including Party ID;
Contact ID; Installation Plan ID. You do not need an envelope for postage.
Page 8 of 34
6.
We do not have the facilities for direct debit or automatic deduction from your Trust
Account. You must submit Trust Account Voucher & details for each separate
payment to SPER.
Telephones/Arunta
1.
Money will be transferred from your Trust Account to your Arunta telephone
account on receipt of a signed “Prisoner Telephone System-Application to
Transfer Funds from Prisoner Trust Fund Account” on Monday, Wednesday,
and Friday. Money on phones generally will be available on your arunta
around 4.00pm. Minimum $5.00-Maximum $100.00. Ensure an Officer
verifies your signature before sending to administration for processing.
2.
Allow 5 working days for new numbers to be verified and entered on the arunta
system.
3.
If we receive no answer after 3 attempts the form will be returned – do not
submit another form for that number (it will be returned to you).
4.
Weekly phone deductions- Complete a” Prisoner Telephone System “-weekly
Transfer from Prisoner Trust fund Account”. This form is automatically deducted
and transferred to your phone every Friday after remuneration (approximately
lunch time) –Min $5.00-Max $100.00.
Discharge
1.
Your account will be finalised and all funds will be issued
to you in cash.
2.
Please note: the maximum cash amount is $500.00; the
rest of your trust account will be a cheque. You will NOT be
issued with a CASH cheque.
Travel Assistance
1.
You will need to complete an “Application for issue of a travel Voucher” which
can be obtained from your unit officer as soon as you are notified of your
discharge. This voucher will only return you to your place of arrest and not to
your home address. You will be issued your travel voucher with your discharge
monies on day of discharge.
General Notes
You will be issued a statement each week that shows the last ten (10) transactions and
your account balance. If you have more than 10 transactions they will be listed from the
day you receive it backwards 7 days. You will receive your statement Friday; it will only
show backwards to last Saturday.
Any queries regarding your Trust Account are to be submitted to Administration on the
appropriate form that can be obtained from your Case Officer/Unit Officer.
VENDING MACHINES
Drink Vending Machines in the Unit and on the Residential Compound and drink/snack
vending machines in the Contact Visits area, operate on tokens which are available from
Buy up Store.
Page 9 of 34
PROPERTY
Hand-in of property is restricted. An application may be made for court clothing to be
handed in (on confirmation that a court appearance is pending). An application for clothing
for discharge to be handed in will be considered one month prior to discharge. All items of
a religious nature will be considered on merit basis only. No other items will be approved
for hand-in including items received via mail. Enquiries regarding property are to be made
on a Prisoner Request Form and directed to the Correctional Supervisor.
Any outgoing property applications must be received at least three (3) days prior to the day
of handout. These applications must be authorised by a Correctional Supervisor. The Unit
Officer holds the appropriate forms for Property Out.
The volume of private property held in a correctional centre for each prisoner is not to
exceed the quantity of items that could fit into one large suitcase. The limit is to include
property in the prisoner's possession.
Excess property must be disposed of within 1 month of reception at Woodford Correctional
Centre-In accordance with CSA 2006 264-265 & 317-318 and Departmental Procedure
“Prisoner Property” Property Limits and Possession.
Property in excess of that amount will not be accepted into the facility. Where the amount of
personal property exceeds the limit, the prisoner is to elect one of the following options to
dispose of the chosen items:
 Hand the items out to a relative or nominated person, or
 Arrange for the items to be stored at the prisoner’s expense, or
 Donate the items to a nominated charity, or
 Dispose of by other means.
BUY-UPS
Buy-Ups are weekly and are processed and delivered on a block-by-block basis. Canteen
forms are available through the week on request and must be handed in by 6.00pm Sunday
evening for forwarding to Stores by 08:00am in the morning. The buy-ups are then
delivered the following Friday.
Special buy-ups are only permitted in extenuating circumstances. Special buy-ups will only
be approved if a prisoner is out of the Centre on escort when normal buy-ups are
completed.
Residential prisoners arrangements are as above but delivered Tuesdays.
Sales to Prisoners (STP). Fill out a STP form and hand to Unit Officer - these items are
delivered on a weekly basis. When purchasing shoes through an STP you are required to
have your feet measured by an Activities Officer. They will then stamp and sign off the
form before sending it to Stores. Any purchase over $100 needs to be approved by the
Manager of the area.
Page 10 of 34
TIMETABLE FOR RECEIPT OF MONIES
PRIOR TO PROCESSING OF WEEKLY BUY-UPS
BLOCK
S1
N 2-5
P1-2
DU, SU,
BUY-UP DAY
Thursday
S2
N6-11
Friday
S2
N12-17
Thursday PM
RES
Tuesday
MONIES BY POST
MONIES VIA VISITS
Must be received in the Centre
no later than Monday
– if received any later than
4pm Monday it will not be
included for your buy up on
Thursday.
Must be received in the Centre
no later than Monday
– if received any later than
4pm Monday it will not be
included for your buy up on
Thursday.
Must be receipted by visits no
later than 09.30 am Monday
– if received any later it will not
be included for your buy up on
Thursday
Must be received in the Centre
no later than Monday
- if received any later than 4pm
Monday it will not be included
for your buy-up on Friday
Must be receipted by visits no
later than 0930 am Monday
-if received any later it will not be
included for your buy-up on
Friday
Must be received in the
Centre no later than Friday
– if received any later than
Friday it will not be included
for your buy up on Tuesday
Must be receipted by visits no
later than Friday.
– if received any later than
Friday it will not be included
for your buy up on Tuesday.
Must be receipted by visits no
later than 09.30 am Monday
– if received any later it will not
be included for your buy up on
Thursday
THIS TIMETABLE WILL BE STRICTLY ADHERED TO BY BOTH TRUST ACCOUNTS
AND STORES
NOTE:
For Prisoners having visits on a Wednesday or Thursday, it is suggested that
monies are posted to the Centre (refer monies by post deadlines). This will
ensure funds are available for the current week's buy-up.
……
Page 11 of 34
MEDICAL
Woodford Correctional Centre provides a surgery for those who require medical attention.
There is a Registered Nurse (RN) on duty at all times. The Registered Nurse dispenses
medications twice daily generally at the same times as meals to ensure prisoners are in
their respective areas. Medications dispensed at lunchtime are at the discretion of the
nurse in your area.
Doctor Visits
A Doctor visits the surgery on Tuesday, Wednesday (Protection) and Thursday from 9.30
am to 3.00 pm. Should you require to be seen by a doctor, a request for an appointment is
to be placed on a Prisoner Request Form, and an appointment slip will be issued. It will be
your responsibility to attend when you are called.
Sick Parade
Residential:
Secure One:
Secure Two:
N2 & P Blk:
13:20 -13.40 hrs
11:50 until finished (Protection)
13:40 – 14:00hrs
14:00-14:15hrs
To attend, arrangements are to be made through the Nurses on AM pill round.
Do not attend Medical for Panadol, etc. this is available from the RN during medication
rounds.
Dentist
The Dentist visits the Centre every Tuesday and Wednesday (as required for Protection)
and alternative Mondays. You may be listed to see the Dentist by completing a Prisoner
Request Form. It is your responsibility to attend when you are called.
Specialist Services
Psychiatrist: Referral by Psychologist, Doctor or Nurse.
Optometrist: Referral by Doctor or Prisoner Request Form.
Confidentiality
The Medical Centre, and medical services available within the
Woodford Correctional Centre, operates with the same level of
confidentiality as any other professional medical centre. Confidentiality is
maintained at all times with all prisoners. Individual’s charts are kept in a
locked cabinet. No issues pertaining to your medical information is discussed without your
permission. Medical staff follow the Queensland Corrective Services guidelines when
information is requested.
Behaviour Whilst Attending the Medical Centre
Whilst in the Medical Centre, you must display acceptable behaviour at all times. Should
inappropriate behaviour occur, you will be returned to your accommodation area without
being seen by the medical staff (including the visiting medical officers). The appointment
will be cancelled and you will have to re-apply. If the behaviour is deemed inappropriate,
disciplinary action will be instigated.
Inappropriate behaviour will not be tolerated.
Page 12 of 34
DRUG AND ALCOHOL CONCERNS
If you have any concerns regarding substance abuse, submit a Prisoner Request Form and
forward to Counsellor (D&A).
Alcoholic’s Anonymous (AA) meetings are currently held:
 Friday at 1.30pm in L2 for Secure two prisoners only
 Friday at 1:30pm in Residential for Secure One and Residential prisoners and;
 Saturday pm in Residential for Residential prisoners only
There is one meeting held in L2 for prisoners accommodated in Secure 2, and one
meeting held in Residential for Prisoners accommodated in Residential and Secure 1.
Prisoners need to submit a Prisoner Request Form to be listed for movement.
*****
HARASSMENT/SEXUAL HARASSMENT
Harassment is covered by the Queensland and Federal Act and can be constituted as an
offence under this legislation.
Sexual Harassment covers a range of behaviour:
I.
Physical
II.
Non-Verbal
III.
Verbal
Types of Sexual Harassment
Male
Female
Male
Male
Female
Male
Female
Female
Harassing Behaviours
I.
Leers and stares;
II.
Gestures or comments;
III.
Personally offensive verbal comments;
IV.
Sexual or smutty jokes;
V.
Repeated comments or teasing statements at a person’s alleged sexual activities or
private life;
VI.
Being followed;
VII. Persistent, unwelcome social invitations or telephone calls; Unsolicited letters;
VIII. Physical contact - patting, pinching, touching or putting an arm around another
person’s body;
IX.
Provocative posters with sexual connotation; and
X.
Subtle or explicit demands for sexual activities.
Options for Those Subjected to Sexual Harassment
I.
Take no action (often ineffective);
II.
Ask the offending person to stop (orally or written);
III.
Approach the Sexual Harassment Referral Officer;
IV.
Speak to someone on staff;
V.
Other options internal/external.
Page 13 of 34
SEXUAL ASSAULT
Does occur in Correctional Centres!
Prevent it from happening to you!
To avoid sexual assault:
I.
II.
III.
IV.
V.
Do not accept favours/gifts from others;
Do not put yourself in situations where others may demand repayment from
you;
Avoid known predators;
Seek assistance from buddy's within accommodation areas;
Seek assistance if you suspect you may be a target.
If you are a victim of sexual assault:
i.
ii.
Inform a staff member (correctional officer, counsellor, psychologist, supervisor,
education officer, manager).
You will then be removed from the area to speak privately with a supervisor or
psychologist
iii.
Trauma counselling will be offered to you from a counsellor, psychologist or
senior psychologist;
iv.
You will be removed from the area of danger;
v.
Alternative accommodation will be offered to you.
.
Do not hesitate to initiate a complaint of sexual abuse
Your information will be treated in confidence
without your safety being compromised.
…….
Page 14 of 34
“At Risk” Behaviours
Queensland Corrective Services is committed to ensuring a safe environment for all
offenders whilst incarcerated. At Risk behaviours are considered to be those behaviours
which may lead to self-harm or suicide.
At times you may feel frustrated or helpless. It is a sign of strength to be able to ask for help
or to help your mates when they are having trouble. By being there for your mates to talk
to you can make things easier for them. You can encourage your mates to ask for help.
Signs to look for are:
Indicators of ‘at risk’ behaviours (WHAT TO LOOK FOR)
XI.
Isolating or limited interaction with others.
XII.
Changes to eating and sleeping patterns (not enough or too much).
XIII. Feelings of hopelessness or despair.
XIV. Feelings of anxiety or depression.
XV. Having morbid thoughts or thoughts about death or hearing others talk about death.
XVI. Mood swings.
XVII. Communication difficulties.
XVIII. Loss of family or external supports.
What can you do?
Being incarcerated can sometimes be difficult and overwhelming, however there are
processes in place for offenders to access help when these difficult times occur.
Queensland Corrective Services understands this and aims to reduce the risk of self-harm
or suicide. If you experience any of these behaviours or observe these behaviours in
someone else, there are things that you can do.
I.
II.
Inform a staff member (correctional officer, counsellor, psychologist, nurse,
supervisor, manager)
The person will then be seen by a counsellor, psychologist and/or nurse.
By knowing what behaviours to look for, you can help to reduce the risk of harm to yourself
and others.
Page 15 of 34
CHAPLAINS’ ROSTER
Day
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Any Day
Name
Paul Bryden
Bill McDonough
Ross Krieg
Rev Rose Joyner
Kolonio Dilio
Major Terry Smith
Fr Kevin Ryan
Maurice Cullen
Quintin Culpeper
Linda Pizzey
Evangeline Carmody
Kevin McKinkiary
Hugh Nash
Roger Wall
Arthur Hivon
Hilary Jasch
Judith Nuriyn
Denomination
Anglican
Prison Fellowship
Prison Fellowship
Uniting Church Aust
Salvation Army
Salvation Army
Roman Catholic
Roman Catholic
Roman Catholic
Roman Catholic
Roman Catholic
Roman Catholic
CCC
CCC
CCC
CCC
Yumba Murri
…….
Page 16 of 34
SENTENCE MANAGEMENT
Objective
•
•
•
To manage a prisoner’s sentence in a consistent objective manner which minimises
community risk;
To offer structured opportunities for individual offenders to address their offending
behaviour and achieve their effective re-integration into the community; and
To involve prisoners as fully as possible in the negotiations of their Offender
Management Plans and Reviews.
Sentence Plan Implementation/Individual Induction
All prisoners will be seen by an Offender Management staff member for the purpose of
Induction and developing a Case Plan within seven days of arrival in the Centre.
•
Issues discussed in the meeting include:
•
Outlining the sentence details and eligibility dates;
•
Clarifying outstanding court matters;
•
Advice of current classification;
•
Discussion of Initial Sentence Plan/last Sentence
Management Review;
•
Completion of goal plan;
•
Establishment of an Offender Management Review
date; and
Discussion of any concerns regarding placement.
NOTE: There are no grounds for review on placements. Your placement will be
considered at your first Sentence Management review. If you desire a transfer please
ensure that you raise the matter at your review and you need to supply supporting
letters from family, medical practitioners, etc.
Offender Management Review
An Offender Management Review must be conducted for sentenced prisoners at intervals
not exceeding 12 months and or/at event based reviews – when eligible for parole. (If not
already considered for a Low classification). The Review is conducted by the Offender
Management Team, which at Woodford Correctional Centre may include the following staff:
•
•
•
•
•
Adviser, Sentence Management
Education Officer
Psychologist/Counsellor
Custodial Correctional Officer
Aboriginal & Torres Strait Islander Liaison Officer/Multi-cultural liaison officer
Page 17 of 34
SENTENCE MANAGEMENT CONTINUED
The Review meeting will assess the prisoner’s progress in:
I.
Addressing Community Risk;
II.
Educational response;
III.
Institutional Response; (including employment) and
IV.
Proven Misconduct Incidents.
The final recommendation in relation to an increase or decrease in
Security Classification and transfer is made in accordance with
Section 12 of Corrective Services Act 2006. Placement within the
centre is also assessed at the review
•
•
The Review will also establish goals for the next review period.
A copy of Sentence Management Procedures Manual is available in L1 and L2
Libraries.
Sentence Management Enquiries
Sentence Management enquiries can be detailed on a Prisoner Request Form or:

For Secure Prisoners - Enquiries can be directed to the Adviser, Sentence
Management, from Monday to Friday when they visit each unit.

For Residential Prisoners - Enquiries can be processed at the Sentence Management
Office in Residential, Monday to Friday from 1.30 pm to 2.30 pm.
Decision Making Authorities for Classification, Transfer
The General Manager has delegation for all prisoners with the following
exceptions:
I.
II.
Prisoners serving 10 years or more and recommended for placement at a Low
Security facility (farm).
All prisoners who have been subject to a Maximum Security Unit order (including
previous episodes).
The delegation for these is the Offender Progression Review Committee (OPRC)
Page 18 of 34
Fine Option Orders
Prisoners serving a sentence for failure to pay fines can make application for a Fine Option
Order. Prisoners can also call in Warrants for outstanding fines. Contact State Penalties
Enforcement Registry (SPER).
GPO Box 1387 BRISBANE QLD 4001
Phone: 1300 365 635
Freedom of Information (FOI)
Prisoners wishing to gain access to documents held on their prison files may apply through
Freedom of Information. Application forms are available from Sentence Management.
Requests for documents held on Detention/IOMS files may be detailed on a Prisoner
Request Form and directed to Sentence Management. For documents held on Medical
files, applications are to be directed to the Medical Supervisor.
…….
PAROLE
A prisoner must complete a “Notice of Intention for Application by Offender for Parole
Order” if sentenced to a period of imprisonment for an offence committed:
 Prior to July 1 2001 - any length of sentence
 After July 2001 – more than 2 years.
 28 August 2006 – more than 3 years.
Your sentence calculation will prove your parole eligibility.
The application will be heard on or after the prisoner’s parole eligibility date and the
respective Parole Board will decide whether the order is granted for Parole.
The eligibility date means that from that date, the applicant may be released to community
supervision, if granted by the Parole Board.
The Parole Board will make a decision on an application as close to the eligibility dates as
possible. This depends upon:
I.
II.
Whether the application is lodged in a reasonable time (i.e., approximately
180 days prior to eligibility date); and
How many other applications have to be considered by the Board.
Application Forms are available from your Unit Officers. When completed they should be
addressed to Sentence Management. Sentence Management will advise you in writing
upon receipt of your application.
You will be interviewed by an Offender Management panel convened at the Centre prior to
the date your application is to be adjudicated by the Board.
Page 19 of 34
COURT ORDERED PAROLE
Decision making authorities
The Regional Parole Board makes decisions on parole for prisoners serving a period of
imprisonment of less than 8 years.
The Queensland Parole Board makes decisions on periods of
imprisonment of 8 years and over.
You will be advised by mail of the outcome of your application
approximately 10 days after the meeting.
NOTE:
RELEASE
ELIGIBILITY
DOES
NOT
MEAN
AUTOMATIC
A prisoner who is sentenced on or after 28/08/06 to 3 years imprisonment or less (with the
exception of Sex Offenders and Serious Violent Offenders) will be subject to an automatic
court ordered parole release date. No application is required.
REQUESTS FOR ACCOMMODATION AFTER RELEASE:
1.
2.
Application for Public Housing – Copies are held by Unit Officers
and should be lodged as early as possible.
Temporary Accommodation Requests – Complete a Prisoner
Request Form to see a counsellor.
******
Page 20 of 34
COMPLAINTS
IF YOU HAVE A COMPLAINT, THE FOLLOWING ORDER OF REDRESS SHOULD BE TAKEN
Complaint to the GM
30 Days for minor
60 days for major
Extension letter if required is sent
Outcome received and
complainant satisfied
Request for review received
Review to be considered within 21
days of receipt
Outcome received and
complainant satisfied
Internal
2. Case Officer, verbal contact. If unresolved:
3. Accommodation Supervisor, verbal or written contact.
4. Functional Manager, verbal or written contact.
5. General Manager - written contact through Blue Letter (available from Accommodation
Supervisor).
Official Visitor
Official Visitors (Community, Legal and ATSI) currently visit Woodford Correctional Centre
and are independent avenues for complaint. You may have contact in the following ways:
I.
II.
III.
Inform your Case/Unit Officer to have your name placed in the Official Visitor's
Register which is located with the General Manager’s Support Officer;
Write to an Official Visitor in a sealed blue envelope which cannot be read by
anyone but the Official Visitor. Blue envelopes are available via request form to the
Accommodation Supervisor and must be signed by the unit/case officer;
Speak to an Official Visitor on his/her rounds of the Centre.
Any contact with an Official Visitor,
either written or in person,
is considered confidential.
Page 21 of 34
Ombudsman
The Queensland Ombudsman and prisoner complaints
The Queensland Ombudsman investigates complaints by prisoners and other people about
Queensland Corrective Services.
The Ombudsman also investigates complaints about other government agencies such as
Legal Aid, Parole Boards or the Department of Child Safety.
The types of complaints the Ombudsman receives about Queensland Corrective Services
include complaints about:
 Conditions of imprisonment
 Sentence Management
 Property Issues
 Contact with family
Before contacting the Ombudsman, you should try to sort out the problem through
Corrective Services’ Complaints Management System and, if this does not work, try talking
to an Official Visitor.
If you still need help, contact the Queensland Ombudsman by:
 Using the free Prisoner Phone Link available from the access
phones at the centre. Calls are confidential and not recorded.
 Writing to the Ombudsman using the prisoner complaint form and
sending it in a blue envelope (ask your Centre Officer for a form).
Correspondence to and from the Ombudsman is considered
Privileged Mail and should not be opened by Centre Officers.
Ombudsman contact details are available on all unit notice boards.
Woodford Correctional Centre Prisoner Phone Link access times are:


Tuesday 2.00pm to 4.00pm
Friday 09.30am to 11.30am
Official Blue Letter
These are used for writing to the above people. They are confidential and despatched
unopened and uncensored. You may obtain blue envelopes by putting in a request form
addressed to the accommodation Supervisor.
Justice of the Peace
If you wish to see the Justice of the Peace, put in a Prisoner Request Form and send
through to the mail room.
******
Page 22 of 34
LEGAL ADVICE
Legal Aid
1. Appointments with a Legal Aid Representative via Video
Link-Up can be made through your Unit Officer.
2.
If applying for Legal Aid Queensland in the first instance,
Application Forms are available from your Unit Officer.
You are to post it directly to Legal Aid, PO Box 1322,
Caboolture Qld 4510. Ensure the forms have all relevant details listed, including all
your current charges.
3.
All interviews are private and confidential and are held in the inside visits area.
Bail and Appeals
For assistance, refer to the "Legal Aid" section above.
*****
PRISONERS’ LEGAL SERVICE
PO Box 5162
WEST END QLD 4101
Telephone: (07) 3846 3384
The Prisoners’ Legal Service is an independent non-profit organisation that gives FREE
legal advice and assistance to prisoners and their families in matters that arise from
imprisonment. The Service currently employs one full time Solicitor and one part-time
Solicitor and an Administrator/Secretary.
The Service provides telephone advice to prisoners of Correctional Centres and their
families on Tuesday and Thursday between 9am and 1pm - ONLY.
The Prisoners’ Legal Service provides advice to prisoners and assistance on:








Parole Applications;
Interstate Transfer Applications;
Disciplinary Procedures;
Complaints About Treatment and Conditions in Queensland Prisons;
Problems Related to Classification and Segregation;
General Advice and Assistance Regarding Prison Law and Related Matters;
Public Interest Cases; and
Referral to the Private Legal Profession Where Appropriate.
The Prisoners’ Legal Service also carries out:
I. Legal education for prisoners by producing leaflets on topics such as Parole,
Interstate Transfer and Appeal;
II. Research and development of legal resources for use by the public, private legal
profession and other agencies;
III. Law reform activities by making submissions and attempting to influence policy where
necessary;
IV. Community legal education by attending lectures, seminars and meetings on request
to speak on aspects of prison law and the Criminal Justice System;
V. Independent monitoring of the Queensland Corrective Services.
Page 23 of 34
ATSI CORPORATION (QEA) FOR LEGAL SERVICES
PO Box 35 Roma Street, BRISBANE QLD 4003
Telephone: (07) 3221 1448 (This service is available 24 hours)
Toowoomba: (07) 4639 2022 Beenleigh: (07) 3804 5033
Maroochydore: (07) 54 52 7633.
The ATSI Corporation (QEA) for Legal Services was formed:
I.
To assist all indigenous people to understand the legal and judicial systems,
allowing for a lack of education, speech and hearing problems.
II.
To ensure that clients are properly represented within the Police, Judicial and Prison
systems.
III.
For clients to have proper legal advice, representation and follow up with the
families.
IV.
To ensure that there was an understanding of the culture, of the ATSI people,
confronting the courts.
Solicitors
I.
Direct court representation for criminal matters in the Children's Court and
Magistrate's Court;
II.
Briefing out and assisting in District Court and Supreme Court Matters; and
III.
Legal advice.
Social Workers
I.
Regular contact with inmates regarding home detention, duty of care issues, parole
applications and Conditional Release;
II.
Assist in understanding court processes and outcomes;
III.
Court reports;
IV.
Facilitation of interstate transfers;
V.
Home assessments;
VI.
Assessment of community supports; and
VII. Identification of gaps or legal concerns within the system.
Field Officers
I.
Initial interviews with clients;
II.
Support clients during court appearances;
III.
Liaising with families;
IV.
Being present during police interviews;
V.
Advising clients; and
VI.
Visits to prisoners.
At this time, the ATSI Corporation (QEA) for Legal Services can provide some
assistance with matters relating to Family Law, Civil Law or cases of "Aboriginal Vs
Aboriginal".
For access to monthly visits, book through ATSI Liaison Officers.
Page 24 of 34
PROHIBITED THINGS
The following are prohibited things that you must not knowingly make, attempt to make,
possess, conceal or knowingly consume without the person in charge’s written consent. If a
prohibited thing is found in your room or on your person it is taken as evidence that the
thing is in your possession.
Corrective Services Regulations 2006 - 20 Prohibited things
For section 123(1) of the Act, the following are prohibited things—
(a)
a weapon, replica of a weapon, or replica under the Weapons Act 1990;
(b)
an explosive or ammunition under the Explosives Act 1999;
(c)
a flammable substance;
(d)
anything capable of being used to scale a fence, wall, door or gate, including: for
example a grappling hook, ladder or rope;
(e)
anything capable of cutting or spreading metal bars;
(f)
anything capable of damaging or destroying a fitting or fixture designed to
detain prisoners;
(g)
a key, card, or other device capable of opening a mechanical or electronic
lock;
(h)
soap or another substance that contains an impression of a prohibited thing,
including for example a key;
(i)
a knife, a saw, scissors or another cutting implement;
(j)
kitchen utensils or equipment or tools;
(k)
a spirituous or fermented fluid or substance of an intoxicating nature;
(l)
a drug or medicine;
(m) a syringe or other device capable of administering a drug;
(n)
cash, a credit card, debit card, cheque or money order or another negotiable
instrument;
(o)
a document containing a person’s credit card or debit card details;
(p)
a form of identification, including for example a false identification (example a
passport, or a document that appears to be a passport);
(q)
anything capable of being used to alter a prisoner’s appearance so that it
significantly differs from the prisoner’s appearance described in the record
kept under section 10 4 of the Act, including for example a tattooing device;
(r)
a communication device, including for example a computer, modem, phone, radio or
radio scanner or a universal serial bus (commonly known as a ‘usb’.;
(s)
a device capable of enabling a prisoner to access information that could be a risk to
the security of a corrective services facility;—
(t)
an objectionable computer game under the Classification of Computer Games and
Images Act 1995;
(u)
a film that is classified as an “R” film under the Classification of Films Act
1991, an objectionable film under that Act, or a film that, if it were classified
under that Act, would be classified as an “R” film or an objectionable film;
(v)
a prohibited publication under the Classification of Publications Act 1991;
(w)
anything modified from its usual form to enable something to be concealed in it;
(x)
anything that poses a risk to the security or good order of a corrective
services facility, including for example a drawing, plan, or photo of the facility;
(y)
any part of a thing mentioned in paragraphs (a) to (x). Example: part of a thing
mentioned in paragraph (m) – a syringe needle.
…….
Page 25 of 34
BREACHES OF DISCIPLINE
(Section 113 - 121 CSA 2006)
Whilst a prisoner of Woodford Correctional Centre, you must obey the rules and regulations
set down by the Queensland Corrective Services and the Person in Charge. Failure to do
this may result in your incurring a Breach of Discipline – CSA Regulation 16. Depending on
the circumstance of the alleged breach, it may be treated as minor or major. Note that a
period of separate confinement may result from repeated minor breaches.
If a breach of discipline is upheld, you may exercise your right to have the decision
reviewed.
PRISONER OFFENCES
(Section 122 - 124 CSA 2006)
Certain unlawful acts are determined as prisoner offences. These are explained in the
Corrective Services Act 2006, Section 122 - 124. If you are found guilty of any of these,
you may incur further terms of imprisonment.
SAFETY ORDER
(Section 53 - 59 CSA 2006)
The chief executive or delegate may make an order (a safety order) for a prisoner if –
53 (1)(a)
a doctor or psychologist advises the chief executive that the doctor or
psychologist reasonably believes there is a risk of the prisoner harming
himself, herself or someone else; or
53 (1)(b)(i) there is a risk of the prisoner harming, or being harmed by, someone else; or
53(1)(b)(ii) the safety order is necessary for the security or good order of the corrective
services facility
I.
Safety Order is not a punishment.
II.
If placed on Safety order, you will be segregated for your own protection or good
order of the Centre.
The safety order must state the conditions, prescribed under a regulation, that apply
to the prisoner’s treatment. Refer CS Regulation 2006 - 8
For example: Here at Woodford, TV is not available to all prisoners
Accommodated in the Detention Unit or Safety Unit on safety orders.
If you are placed on a safety order, you may apply in writing to the chief executive or
delegate for referral of the order to an official visitor for review.
Page 26 of 34
FOOD SERVICES EMPLOYMENT
Mainstream Prisoners Only
Woodford Correctional Centre Food Services has two kitchens with the capability of
catering for up to a total of 3600 meals a day.
FI Kitchen is situated in Residential and all the workers must live in Residential. 35 - 40
prisoners are required to make the teams eg: Cleaners, Stewards, Salad & Vegetable
preparation and Cooks, to produce over 2000 meals per day. Most workers work single
shifts (morning/afternoon).
F2 Kitchen is situated in Secure Two and the workers must be living in Secure Two and
reside in the Workers Unit. A team of 20 - 22 prisoners are required to make the teams eg:
Cleaners, Stewards, Salad & Vegetable preparation and Cooks, to produce over 1300
meals per day. Most workers work single shifts (morning/afternoon).
Hot and cold products, with a range of packaged foods, are prepared on the premises
following the current Safe Food Standards. All kitchen workers are required to abide by
those Food Safety Standards as well as completing the in-house Food Handler course or
the TAFE Food Hygiene module.
Payment
All new workers start as Kitchen Hand Level 2 on single shifts for a period of two weeks.
Some double shifts are required in the F1 kitchen due to the lack of workers and food
production targets.
After the two week trial period determined by the Trade Instructor (Caterer) the prisoner will
progress to level three.
All Team Leaders positions are level four positions, and each leader is to take the
responsibilities of the job to the highest level.
Applications
Applicants can apply whilst in the Induction Unit as a range of checks are carried out on
you prior to application being sent to the Manager Food Services. Medical restrictions may
be taken into account and you have an obligation to abide by all Workplace Health and
Safety Requirements.
Kitchen Rules
Under the direction of the Manager Food Services & Trade Instructor Caterers.






You will be involved in serving and delivery of meals to prisoners and staff.
To clean the kitchen, pots, pans, equipment and utensils.
You will be required to maintain proper storage of food and equipment.
To keep working areas clean and tidy at all times.
To remove all rubbish from the Kitchen area.
You will be required to participate in the routine cleaning of the kitchen and storage
rooms.

To attend work on time and in the appropriate uniform supplied, which is freshly
washed, neat and tidy.
To abide by the personal hygiene rules.

Page 27 of 34

To wear all personal Protective Equipment required for the task undertaken.
Core Programs and Visits

Report to the trade Instructor Caterer before attending either Core Programs or Visit.
Induction and Food Safe Courses


If you have not attended a Food Handler Course you will be scheduled on the next
available course.
Induction to the kitchen will happen on the day of starting employment.
Medical



Report to the Nurse on the Pill round to arrange a Medical Certificate.
Return to work with” Medical Certificate”.
If you are seriously ill or injured contact your unit officer and go to medical
immediately. Forward the medical certificate to the kitchen the same day if possible.
Stealing Food



No unauthorised food or item is to leave the kitchen.
No sugar is issued to inmates unless it is to be used for cooking.
Consequences of stealing - Breached, loss of employment, details placed on your
case file and revocation of Residential status if applicable.
Personal Hygiene




Wash your hands and use hand sanitiser before handling food.
Gloves to be worn whilst handling food at all times.
Ensure clothes are clean, and white shirt, hat and apron are worn at all times.
No smoking in the kitchen or closed area in the smoko room. (Smoking in the caged
areas only).
NOTE:
Targeted searches requiring the removal of clothing and Urine Testing are
conducted on the kitchen workers - with Breaches, Termination and
Suspension of Pay being the consequences of non–compliance of the above
rules.
If you are interested in learning lifetime skills in the kitchen and have a good work ethic,
please submit your Employment Application and it will be considered.
*****
Page 28 of 34
INDUSTRIES EMPLOYMENT
Work Available
There are three main industry types at Woodford Correctional Centre. These are Metal,
Wood and Textile workshops that produce product on a contract basis. The jobs in these
industries include:
 Welding
 Sheet Metal Work
 Spray Painting
 Wood Work
 Sewing
 Cleaning
Payment
Prisoners who work in Industries are paid for the work they undertake, as
determined by the Trade Instructor for the Workshop, at one of the following pay
rates on a weekly basis:
Level 2: $ 19.11
Level 3: $23.87
Level 4: $ 28.77
From time to time, additional performance bonuses may be paid at Management discretion.
Obtaining Work
To obtain work you are required to complete an “Application for Employment” form, stating
any previous work skills, Qualifications or training courses you have successfully
completed. The form is sent firstly to your Case Officer. Your application will go through a
range of checks before being sent to the Industries Advisor and Management for approval
before commencing employment. Medical restrictions may be taken into account and you
have an obligation to all Workplace Health and Safety requirements.
In the event that no positions are vacant, your approved application will be placed on a
waiting list. The relevant Trade Instructor will employ you when a vacancy occurs.
WORKSHOP RULES
1. Obey any Direction given by Trade Instructor or Internal Patrol.
2. All members of the work team must report to the workshop each day. Should you
require time for the attendance of Programs or Legal matters, Trade instructors will
arrange for movement to the areas. No prisoner worker will be allowed to leave their
workshop unless reporting to Medical, Sentence Management, Visits or Programs as
directed by the Trade Instructors.
3. Must obey all Workplace Health & Safety requirements, and Standard Operational
Procedures when in control of machinery.
4. No fighting, acting in an offensive or threatening manner, dissent,
horseplay, inappropriate use of machinery or arguing in the workshops- instant
dismissal will occur.
5. No private jobs.
Page 29 of 34
6. Any worker found with prohibited article, manufacturing a prohibited article, drugs in
their system or produces a positive UT will be instantly suspended from the workshop
and unable to gain employment for a period determined by management.
7. Stealing from or unlawfully removing any article from the workshop, will
result in instant dismissal pending Major breach.
8. Smoking is allowed in designated areas only, seek guidance from Trade Instructors.
9. Any Major breach from the relevant accommodation areas may result in suspension
from the workshops.
10. Malicious damage to any machinery or intentional wastage of materials,
Will result in Loss of Employment and Criminal Charges may be laid, and full
reimbursement being sought from the prisoner.
11. Refusal to work as directed, will result in Work Termination and Major
breach and possible revocation of Residential status.
12.All work undertaken remains the Property of the Woodford Prison Industries, and
cannot be copied, duplicated, manufactured or sent to outside agencies without
written permission from the General Manager or Industries Advisors. This will result in
Major breach and termination of employment.
Time is allowed for prisoners to attend Core Programs only, should you wish to attend other
Educational courses, approval must be sought through the relevant Trade Instructor, prior
to accepting a position on the nominated course.
Note:
Random removal of clothing and Urine testing is conducted in
Industries.
The rules apply for all Industries workers and non-compliance with action to the rules, will
lead to disciplinary procedures taken against the prisoner/s concerned.
*******
Page 30 of 34
ACTIVITIES – Sports & Leisure
Both Secure and Residential areas have an assortment of activities and sporting facilities:
Secure Units:
Basketball, stationary bikes, punch bag, medicine balls, Table Tennis, Racquet
ball within all units. Volley ball – is available within Secure 1 (Protection)
units but not Secure 2 units. Volley ball in Secure 2 is played as competitions
in K2 Gym, and run occasionally by Activities Officers. Assorted selected
board games are distributed by Activities Officers. Cards, Tennis balls and
Table Tennis balls can also be purchased on buy up.
The K2 Gym is currently set up for games like Indoor soccer/ Basketball/
Cricket/ Volleyball/ Badminton. Activities Officers will supply appropriate
equipment to facilitate sports competitions.
The oval is set up for Touch football, Soccer and Running.
If you require any sports/leisure gear, you should approach the
Activities Officers or fill out a Prisoner Request Form with your
requirements.
Residential Area: (Not applicable to protection prisoners)
Prisoners in the residential area have access to the exercise area and
Activities room, Basketball, Tennis courts, and running track. Selected games are
supplied to each unit. Cards, Tennis balls and Table Tennis balls can also be
purchased on buy up. Activities Officers will supply appropriate equipment to facilitate
sports competitions.
When Activities Officers are available, residential prisoners have access to the K1 Oval, in
accordance with the Activities timetable. The oval is set up for touch football, soccer and
running.
Prisoners have access to Activities Officers every Saturday between 3.00 -3.30 for any
queries.
If you require any sports/leisure gear, you should approach the Activities Assistants
who are prisoners, employed in the accommodation areas.
To purchase sporting footwear – speak with the Activities Officer during your
nominated oval time.
********
OFFENDER BEHAVIOUR PROGRAMS
Current Programs:
Getting SMART – moderate intensity substance abuse program
Pathways – high intensity substance abuse program
Making Choices – General Offending Program
Ending Offending – General Offending Program for ATSI Offenders
Cognitive Self Change Program (CSCP)
Assessment for the above programs is governed by Program Staff
only.
Transitions Program – Excellent pre-release program
Transitions Support Services – Excellent pre-release support service
Page 31 of 34
Education and Vocational Education &
Training (VET)
EDUCATIONAL/ACADEMIC COURSES



Literacy & Numeracy
English Second Language
Junior Core Maths



General Art & Leatherwork
Year 10:Maths & English
Tertiary Preparation Program
University Degrees
Education Staff will assist you to manage a degree through various Australian Universities.
Scholarships are available through University of Southern Queensland
TAFE - Courses by Correspondence
Education Staff will assist you to manage TAFE courses by correspondence.
VOCATIONAL COURSES (TAFE)
The following courses are run in the centre periodically throughout the year:








I T Beginners Course - Cert 1
CAD (Computer Aided Drafting)
Small Business/ MYOB – Cert 2
Construction: Blue Card
Fitness – Cert 3
Senior First Aid
CPR/Refresher First Aid
Guitar Classes








Horticulture – Cert 1
Horticulture – Cert 2
Furnishing – Cert 1
Sport & Recreation – Cert 3
Safe Food Handling Course
Automotive Course/Bicycle Maintenance
Pottery/Ceramics
Drawing/Sketching
OTHER SERVICES
Libraries
Legal Library
Sales of: Dictionaries
Guitar Strings
Some Stationery Items
Photocopying - Legal and Education Related only
Centrelink: Pre-Release Information Seminars and General Enquiries
CEA: Career Employment Australia assists participants to become work ready and to
gain and maintain employment upon release from custody.
Complete a Prisoner Request Form listing the courses you are most
interested in doing and forward to Education Officer in your area.
Page 32 of 34
LANDSCAPING EMPLOYMENT
Mainstream Prisoner
All prisoners from Residential are eligible to apply, subject to clearances. Prisoners from
Secure 2 who have a Parole Eligibility Date over the time that allows them to apply for
transfer to Res, are able to apply, using the same procedure as Residential prisoners.
There are two teams of eight prisoners, one team working from Residential, the other from
Secure 2. These positions work 7 days a week.
A Landscaping course is also provided for Residential Prisoners, offering a Certificate 1 & 2
in Horticulture.
WATER WISE
As a member of the broader community Woodford Correctional Centre is obliged to
participate in achieving water savings at all times. Woodford Correctional Centre has
implemented initiatives to contribute to the saving of water. Requests for infrastructure
changes that would enable more water to be saved have been made. All Prisoners and
Staff at Woodford Correctional Centre are encouraged to save water at every opportunity.
You as an individual can make a difference by following a few simple guidelines.
1.
2.
3.
4.
5.
6.
Turn taps off when not using water eg when brushing teeth
Use your issued clothes washing bag and make sure it is full
Laundry workers please fill machines, don’t wash half loads
Report any leaking taps to staff so that they can be repaired quickly.
Limit shower times by using the shower timer provided.
When washing plates etc place water in the sink don’t use running water to wash
plates.
7. Turn on hot water in shower first so water isn’t wasted while trying to get correct
water temperature
8. Remember every little bit counts, be a part of the solution and be water wise.
DEPARTMENT OF HOUSING
Applications to the Department of Housing can take
up to 5 years to be processed.
Applications are available from the Education Officers
which can be submitted whilst you are still in custody.
Page 33 of 34
NOTICE TO PRISONERS
BEING DISCHARGED
Prisoners are now able to purchase a bag
on discharge for personal belongings.
The form is called TRUST ACCOUNT
VOUCHER - DISCHARGE BAGS.
The cost of each bag is $0.88c each.
These must be paid for before discharge.
Page 34 of 34