IMC Mass Media Strategy Sales Promo-----Adv-----------PR Direct Appeals--- Indirect Appeals Objectives SALES PROMOTION is a direct inducement offering extra incentives all along the marketing route to enhance the product’s movement from producer to consumer. Sales promotion objectives (see chart) Main Elements of Definition Is designed to speed up the selling process Why has sales promotion grown dramatically in recent years, in some cases at the expense of traditional media advertising? Marketplace conditions Consolidation puts retailers in power position in the distribution chain Drive for short-term results The “changing” consumer The surplus marketplace Main Elements (Cont’d.) Involves direct inducement (money, prizes, extra products, gifts, or specialized information) that provides some extra incentives to buy, visit the store, request literature, or take some other action Main Elements (Cont’d.) May be used anywhere along the marketing route: from manufacturer to dealer, dealer to customer, or manufacturer to customer Reasons for Using SP Retain current customers Load current customers Increase product usage Trade customers up Reach new users Reinforce brand advertising Benefits of SP Generates sales that might not otherwise be achieved Motivates consumers to select a specific brand, particularly when all brands appear equal. Generates more immediate, measurable payoff than traditional advertising. Drawbacks of SP Excessive promotion at the expense of advertising hurts profits. A good expenditure balance for consumer products is 60% for trade and consumer promotion, 40% for advertising. A higher level of advertising (relative to promotion) increases profits. Drawbacks of SP (Cont’d.) A high level of trade promotion relative to advertising and consumer promotion has a positive effect on short-term market share, but a negative effect on brand attitudes and long-term market share Without an effective advertising effort to emphasize brand image and quality, customers become deal-prone rather than brand loyal. Drawbacks of SP (Cont’d.) Overemphasis on price eventually destroys brand equity. PERHAPS THE BIGGEST DRAWBACK TO SALES PROMOTION IS ITS VERY HIGH COST. TRADE PROMOTIONS Slotting allowances Trade Deals Display allowances Buy-back allowances Advertising allowances Cooperative advertising/advertising materials TRADE PROMOTIONS (Cont’d.) Dealer premiums and contests Push money or spiffs Collateral sales material Company conventions and dealer meetings Coupons Coupon Cents off Point-of-Purchase Coupon Rebate Sampling Contest Sweepstakes CONSUMER PROMOTIONS Premiums Specialty Advertising Continuity Programs www.pticorp.com/products. www.aampromos.com Premium Premium Continuity Program Public Relations: http://www.prsa.org/ Four Important Differences from Advertising: PR lacks total control over the final message PR addresses a variety of audiences PR involves no direct media costs PR contains important aspects that are outside the realm of marketing PR Objectives Keeping management in touch with public sentiments Aligning the organization with public attitudes Correcting or updating public perceptions Adding value to brands Responding to crisis situations Public Relations Vehicles Press Releases Press Conferences Special Events Crisis Communications Special Communications Product Placement Cause-Related Marketing Public-Service and Advocacy Advertising THE END