Blackboard
Student QUICK START GUIDE
Getting Started
1. Determine what computer you will use

Your home computer
Setup your computer. Follow the instructions
for setting up your computer at:
http://www.sunywcc.edu/dl

2.
Use a computer lab on campus
Your ID and Password
Use your MYWCC ID. If you forget your password, you will need to reset it from the WCC
portal. (See “Technical Support”)
Technical Support
For Help with User Names and
Passwords:
Website: MYWCC.sunywcc.edu to
reset your password.
Email:
MYWCCHelpdesk@sunywcc.edu
Phone: 914-606-5600
For Help with Blackboard:
Email: Online.education@sunywcc.edu
Phone: 914-606-6827. Support will be
available Monday through Friday –
9:00 am – 5:00 pm (during summer
hours until 12:00 noon on Fridays)
3.
Log on to your course
https://sunywcc.sln.suny.edu/
Need more information?
Student Orientation: sunywcc.sln.suny.edu
(on the entry page BEFORE you sign in)
You can find more course information
at: http://www.sunywcc.edu/dl
Videos on Blackboard for Students
http://ondemand.blackboard.com/ students.htm
PLEASE NOTE: After 5:00 pm and on
weekends contact the SUNY Learning
Network HelpDesk for BlackBoard help:
Email:
http://sln.suny.edu/help/help_hoursinfo.shtml
Online Education Office
75 Grasslands Road
Library, 3rd Floor, Room 300
Valhalla, NY 10595
Phone: 914-606-6827
Fax: 914-606-8550
Email: Online.education@sunywcc.edu