Guru Link 123 Your Street, City, Province/State, Postal/Zip Code email@address.ca 416.111.222 MCP (95, NT), CCNA, CNA, CCDA OBJECTIVE: I am currently seeking a position as a Network/System administrator or Technical Support Specialist SKILLS: OPERATING SYSTEMS: COMMUNICATIONS/ NETWORKS: PROTOCOLS: APPLICATIONS: DATABASES: Windows 3x, Windows NT Server /Workstation, Windows 2000/XP, Unix/Linux, Novell 4.x/5.x Ethernet, Token Ring, ATM, Frame Relay, TCP/IP, ISDN, and WLAN (wireless LAN) HTTP, IMAP4, POP3, RADIUS, SMTP, IPX/SPX, and TCP/IP Exchange 5.X, CiscoWorks, Netview 6, Hp OpenVeiw, CiscoWorks for Windows Microsoft SQL, Cognos Impromptu WORK EXPERIENCE: > GuruLink (Contract) Toronto, ON. July 2002 – Present GuruLink provides customized, end-to-end recruitment solutions and services that are designed to simplify the process and make it more efficient, satisfying, and enjoyable for all those involved. GuruLink provides clients and candidates with tools, and services that are customized, informative and effective. GuruLink also provides a proactive web based recruitment management system that allows candidates and clients the ability to track and manage the entire process. Network Administrator and Support • • • • • • Responsible for Network Support Windows NT/2000/XP installation and configuration of client workstations Supervising desktop and laptop hardware and software upgrade Network equipment administration as (Routers/Switches, Wireless LAN Routers/Access Points / Network Cards). Backup scheduling and restore Security configuration of Firewalls (Cisco PIX, CheckPoint and wireless Gateways) > Good Company (Contract) Toronto, ON. May 2002 Generation 5 provides development and implementation of sophisticated, next generation customer relationship management and market analysis technologies. They provide unique products and services including: 6-digit postal code level micro marketing data, unique mathematical technologies, Database production, and Custom data mining software. Server Support • • • • Responsible for Upgrade of corporate e-Mail and Internet (security) systems. Server hardware and software upgrade from old to new Linux (Red Hat 7.3) version. Mail server installation (POP3 and SMTP (SendMail 10.x). Linux IP Masquerade installation. Guru Link 359 Richmond Street West, Toronto, Ontario, M5V 1X3 support@gurulink.ca 416.644.8855 MCP (95, NT), CCNA, CNA, CCDA > Good Company Israel March 2010 –April 2002 Good Company is a limited liability company with no share capital, acting under permit from the Ministry of Finance, by virtue of an agreement renewed every three years. The income of some NIS 2.8 billion annually is distributed among local authorities according to an annual plan formulated by the company board of directors. Network Administrator and Technical Support • • • • • • Responsible for Network administration and support (300+ workstations) Windows 9X/NT/2000/ Novell 4.x/Unix/Linux domain Managing user accounts Installation and configuration of servers and all client workstations Supervising server (Compaq ProLiant), workstation, desktop and laptop (Compaq Presario and Evo) hardware and software upgrade Network equipment administration (Cisco routers/switches), management and troubleshooting Providing day-to-day technical support to in-house and off-site clients by phone and in person. > Good Company Israel August 2000 – February 2001 Good Company systems are the leading Israeli company in delivering IP based networking solutions to enterprises and service providers. The company specializes in design, application, maintenance, long-distance support and implementation of IP systems. Good Company has thousands of customers that receive service from professional and highly trained experts, 7 days a week, 24 hours a day. System Engineer / Pre – Sales • • • • Responsible for Providing Technical Support to Account Managers Design, Customization and Upgrading of networks (Cisco and Nortel products) Solutions preparation and presentation Proposal writing > Good Company Israel February 2000 – August 2000 Good Company has since developed into the major health organization in Israel, and one of the most progressive public heath associations in the world. Through its 14 hospitals and more than 1200 primary and specialized clinics, Good Company provides comprehensive health insurance and highly advanced medical care to the majority of Israel’s population. It is also the only health fund with a countrywide network of state-of-the-art pharmacies, dental clinics, laboratories, and diagnostic imaging and specialist centers Network Administrator and Technician • • • • • • Responsible for Network and Technical Support (200+ workstations) and (70 Novell servers) Windows 9X/NT/2000/ Novell 4.x/Unix/Linux domain Managing user accounts and Exchange 5.5 administration Installation and configuration of all client workstations, desktops and laptops Hardware and software upgrade responsibility Network equipment administration (Cisco/3Com routers/switches) and troubleshooting Providing day to day technical support to clients and six technicians Guru Link 359 Richmond Street West, Toronto, Ontario, M5V 1X3 support@gurulink.ca 416.644.8855 MCP (95, NT), CCNA, CNA, CCDA > Good Company Israel October 1998 – February 2000 Good Company is one of the world's leading providers of vendor independent solutions and services to professional users of Information and Communication Technology (ICT). Through consulting, integrating, implementing and managing Infrastructure Solutions and Business Solutions, Getronics helps many of the world's largest global and local organisations to maximise the value of their technology investment and improve interaction with their customers. Network Technician • • • Responsible for Installation and Configuration of new workstations and network support Supervised Project for the Ministry of Education of Israel: upgrade of all PC workstations to Windows 95/98 and 32-bit applications Configuration of network components EDUCATION/CERTIFICATIONS: • October 1998 – January 2000: IBM College “Proficient Support Networks Administrator” (specialty: network administrator) Including courses: LAN/WAN, Windows 95/98, Windows NT server/workstation, Netware 4.11, UNIX (administration) TCP/IP • MCP Windows 95 • MCP Windows NT • C.N.A Netware 4.11 • February 2000: IBM college UNIX (AU-13) course in IBM • December 2000: Net Bryce College CSE (Cisco Sales Expert) • June 2000: Net Bryce College CCNA (Cisco Certified Network Associate) • December 2001: Net Bryce College BCSN (Building Scalable Cisco Networks) • December 2001: Net Bryce College CCDA (Cisco Certified Design Associate) HIGHLIGHTS OF QUALIFICATIONS: • • • Flexible, logical, creative and quick-learner Knowledge in computer systems, networks and software Bilingual – English/French INTERESTS: LANGUAGES: English, French, Hebrew, Russian REFERENCES: AVAILABLE UPON REQUEST