UKAG IT 2015
Information Technology Services
The Ag Communications
Information Technology Section is
comprised of the Extension IT
Support Group, College Systems
Support Group, Academic
Facilities IT Support and Desktop
Support Services for The School
Human Environmental Sciences,
Ag Communications, and other
College Personnel. The College
Helpdesk is also part of the IT
Section, offering assistance with IT
related problems/questions via
the Phone, email, and by remote
assistance.
The Extension IT unit is
responsible for managing, and
supporting the use of information
technology (IT) resources within
the Kentucky Cooperative
1
Extension Service. Information
Technology resources include
workstations, servers, network
connectivity (both off-campus
Extension offices along with
numerous college facilities),
videoconferencing technology,
handheld devices, and various
other equipment and services.
Twenty-two Departments/Units,
The School of Human
Environmental Sciences and
Extension staff at over 120
remote sites rely on servers
managed by the computing
section. This includes
file/print/web services as well as
remote access and specialized
systems (40+ servers). The file
and print servers maintained by
the section service over 1,800
users in the College
and contain over 100 terabytes of
disk storage available to the
college. Web servers maintained
by the section average over 8
million hits per month. To assist
the faculty and staff of the College
the section also acts as a contact
with the campus network support
units.
Assistance with network server or
networking problems as well as IT
security issues can be obtained by
contacting the Help desk at (859)
257-3335 ext 1 or (800) 900-4447
ACTIVE DIRECTORY ACCOUNT INFORMATION
Active Directory Account Information
What You Can Access
As an introduction, your AD account is also known as your username, your UK ID, your
LinkBlue account or your myUK account. Your Active Directory account is assigned to you when
you begin employment by the main campus information technology group (UKIT). This account
will be used to access email when you are not in the office, your benefits through myUK, library
searches and loans by accessing the EZProxy site and changing your password.
http://www.uky.edu/UKHome/subpages/linkblue.html - This is the main portal for
accessing most of the services you can utilize with your AD account information accessed by
clicking on the linkBlue link on the top of the http://www.uky.edu page. Below you will find the
direct link to the most commonly used pages and show you most of the options you can
access.
2
Activating Link Blue Account
Initial Password
Your password is used to verify that you are the owner of the user ID you are attempting
to use. When you first activate your computing account you will need to use the default
password to login.
The default password is u$ and the last six digits of your UK ID. (For example, if your UK
ID is 12345678, your default password would be u$345678.) For more information on the
UK ID, please contact your district tech.
Activating your Account
1.
Go to the Account Manager web site (http://password.uky.edu/).
2.
Enter your user ID and default password where prompted.
3.
Click the 'Login' button.
You will now be guided through the Account Activation process, the first screen will explain
what the activation process does, and present a notice that you must complete the entire
process to activate your account.
Activating Link Blue Account
4.
Click 'Next'
5.
Enter your current/default password, a new password, and confirm your new password.
Click the following for password and Link Blue Account Guidelines
Please choose your reset questions carefully. You must supply two password self-reset
questions, and the answers must be three or more characters in length.
6. Click 'Next'
7. Create your University Email Address
Your University Email Address is commonly referred to as UEA. Your UEA allows you to have a
friendlier looking email address to share with family and friends, but does not alter your user ID. It
is your official UK email address for your account and will appear in any UK public paper or
electronic directories as your email address.
8. Click 'Next'
9. Set Email Delivery Address
NOTE: Setting your Email Delivery Address means all email will be sent to the email account/
address you specified. UK will not create a local mailbox unless you are an employee and you
select UK Local Exchange.
10. Review your settings
Verify that your security questions, University Email Address, and Email Delivery Location are
correct.
11. Click Finish.
CHANGING YOUR LINK BLUE PASSWORD
Changing Your Link Blue Password
Your link blue password expires every 90 days. To change your password before it expires,
use a browser to navigate to the UK Account Manager site at https://ukam.uky.edu/
manager/Account/Login.aspx or http://password.uky.edu
1.Log in with your current link blue user ID and password.
2.Click on “Change” next to “Password Expires In”.
3.Enter your current password in the “Current Password” field.
4.Enter what you want the password to be in “New Password” and again in “Confirm
Current Password”.
5.Click “Submit Change.”
6.Update anything that is remembering your link blue password to the new one. E.G.
(smart phones, iPads, Lync, Outlook).
Password Requirements
At least 8 characters
At least one character from 3 of the following categories: lower case letter, upper
case letter, number, symbol
Can’t be your first or last name
Can’t contain a dictionary word
EXCHANGE WEB ACCESS
Exchange Access
https://exchange.uky.edu This is the direct link to accessing your
email when you are not at your home computer.
1. Goto https://exchange.uky.edu
2. Click on “Microsoft Web App”
3. Under Username you must enter your domain AD\Username
4. Enter Password
5. Click “Sign in”
UNIVERSITY OF KENTUCKY SOFTWARE
EMAIL
SECURITY
DOWNLOAD
University of Kentucky Software
Download Portal
UK Email Security
Beware of emails requesting your account or personal information i.e. user ID, password,
UKIT, date of birth, or directing you to click on a link to provide this information. This email
message could potentially look very official, simulating being send from UKIT.
UKIT Strongly recommends that account owners never provide this information or click on
any links requesting this information
UKIT does send out an email notice when your account password is reaching the 90 day
expiration point. This email contains informational material only, giving instructions on where
your password can be updated. It will never contain a link to click on or request a reply with
your account information. Here is an example of this email:
House Bill 5 Information
HB 5 creates new sections of KRS Chapter 64 to require any public or nonaffiliated third party
that maintains or otherwise possesses personal information, regardless of the form in which is
maintained, to implement, maintain and update security procedures and practices, including
any appropriate corrective action, to protect and safeguard against security breaches effective
January 1, 2015.
What is Personally-Identifiable Information?
Personally-identifiable information (PII) is any piece of information which can potentially be
used to uniquely identify, contact or locate a single person. PII is generally kept private and
often used for financial, medical or research identification. Examples of PII include Social
Security numbers, credit card numbers, bank account numbers, driver’s license numbers and
account passwords.
University of Kentucky Software
Download Portal
https://download.uky.edu - This is site allows you to access software for
download. You will need to login with your username and password to access
the licensed software. As a reminder licensed software is for use by students,
faculty and staff members. This site also is a centralized location for
downloading public domain software.
Adobe and Microsoft applications licensed by the University of Kentucky can be
downloaded at https://iweb.uky.edu/MSDownload/
UNIVERSITY OF KENTUCKY SOFTWARE DOWNLOAD
University of Kentucky Software
Purchase Portal
1. Login to https://download.uky.edu
2. Select “Purchase Software From OnTheHub”
3. Select Faculty/Staff
4. Choose Microsoft, Adobe or More Software
5. For Example I chose Microsoft Office Professional 2010
6. Select Add To Cart
7. Purchase for home use.
Blocking SPAM and Phishing emails (Exchange email only)
1. Install Microsoft’s Junk E-mail Reporting Add-in for Microsoft Office Outlook, Click Here.
Once installed, highlight the spam email and click on the “Junk” option (Outlook: Home,
Delete, Junk). You won't need to send it to
spam@uky.edu.
Things to know about Microsoft’s Junk E-mail Reporting Add-in for Microsoft Office
Outlook:
Only works for Outlook for Windows. No version currently for the Outlook for Mac
Does not work if accessing Exchange email from Outlook Web app (exchange.uky.edu)
If you do not add this Add-in, please report spam using the following steps
Open a new email message
Click on attach Item
Choose the folder/email and click OK
Sent this email to spam@uky.edu
(Please note: only attach one spam email per message sent to spam@uky.edu
Right click on the spam emails and delete the emails (making sure not to open or click on any
links). If you do open an email, please take the following steps:
update and run your antivirus program or contact your local IT support staff.
change your password.
If you experience additional issues, please contact the UKAg
Service Desk at 800-900-4447
ONLINE VERSION FOR LYNC
Lync Web Access
Stay Connected with Communicator Web Access
Stay Connected with Communicator Web Access
Have you ever been on a public Internet access or friend's computer and wished you could dash off a
quick instant message to a colleague when a protracted email dialog wouldn't do and a phone call was
not possible? Communicator Web Access for Lync allows you to easily do just that. Simply point the
browser to https://cwa.uky.edu and sign in with your Active Directory userid and password (ad
\userid or mc\userid). If you enter your userid and password correctly a popup window will appear
(make sure that the browser will allow popups from this site) that looks almost exactly like the Lync
client on your desktop.
This web access client is actually the old OCS R2 release of Communicator Web Access. At this time
there is no native Lync 2010 Web Access client for instant messaging and presence. However, this is
still a great way to have instant messaging and presence wherever you are without the need for a Lync
2010 client to be installed.
It also works great for non-Windows based machines such as Linux or Apple MacOS.
Lync Mobile
The Microsoft Lync client for Mobile clients is available for iPhones & iPads on the iTunes market, and it
is available on the Android marketplace too. To download & install it, search your appropriate mobile
application marketplace for the “Microsoft Lync 2010” application. Then install it as you would any other
application for your mobile device.
UKAg Remote Support Site - Bomgar
1.
Open a web browser and go to http://remote.ca.uky.edu/.
2.
Click the link labeled "Representatives Name".
3.
Click Run or Open the client software that will be downloaded. (Depends on
Browser)
4.
The user may need to approve a security prompt by clicking Run.
UKAg Social Media Policy and
Information
Creating a Social Media Page
College Departments/Units/Programs/Extension County Offices that would like to start a new
social media presence should e-mail the UK Office of Public Relations and Marketing,
ukpr@uky.edu, place in the subject line social media approval request. All institutional pages must
have a full-time appointed employee who is identified as being responsible for content. Ideally,
this should be the unit head of the department.
UK Social Media Policies and Guidelines
Social media are powerful communications tools that have a significant impact on organizational
and professional reputations. Because the use of social media may blur the lines between personal
voice and institutional voice, the University of Kentucky (“University” or “UK”) has established the
following policies to clarify how best to enhance and protect the University, as well as personal and
professional reputations, when participating in social media. http://www.uky.edu/regs/ files/ar/AR104.pdf
Both in professional and institutional roles, employees are expected to follow the same behavioral
standards online as they would in the real world. The same laws, professional expectations, and
guidelines for interacting with students, parents, patients, alumni, donors, media, and other
University constituents apply. Employees are accountable for any institutionally related content
they post to social media sites.
UK Social Media Recommends Two
Administrators
We recommend Social Media sites having at least two administrators (UK Employees) within the
county for each account.
UK eTraining
Faculty and Staff have access to training through which they can sharpen their knowledge, skills, and abilities
for personal and professional growth. Instruction from Human Resources Training covers a spectrum of
subjects designed to meet the needs of university employees. Topics include:
1
Adult basic literacy
2
Meet the personal computer
3
Basic and intermediate computer skills
4
Supervisory skills
5
University policy and procedures
6
Communication, leadership, and team building
7
Workplace conflict resolution
All training is available at no charge and is open to all employees. Courses include instructor-led, self-paced,
hands-on, and web-based courses. Log in with your link blue user ID and password at www.uky.edu/HR/
etraining/ to view currently offered training courses and browse for courses proposed for the future. First- time
users will need to use the option at the top of the screen to request a “Course Library” before logging in.
UKAg Extension IT District Staff
District 1
Andrew Thornton Andrew.Thornton@uky.edu
Website: http://d1.ca.uky.edu/
Bath, Boyd, Bracken, Carter, Elliott, Fleming, Floyd, Greenup, Johnson, Lawrence, Lewis, Magoffin,
Martin, Mason, Menifee, Montgomery, Morgan, Pike, Robertson, Rowan
District 2
David Niece David.Niece@uky.edu
Website: http://d2.ca.uky.edu/
Bell, Breathitt, Clay, Harlan, Jackson, Knott, Knox, Laurel, Lee, Leslie, Letcher, Owsley, Perry,
Rockcastle, Whitley, Wolfe
District 3
Rick Hayes Rick.hayes@uky.edu
Website: http://d3.ca.uky.edu/
Boone, Bullitt, Campbell, Carroll, Gallatin, Grant, Henry, Jefferson, Kenton, Oldham, Owen,
Pendleton, Shelby, Spencer, Trimble
District 4
Website: http://d4.ca.uky.edu/ Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard,
Harrison, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott, Woodford
District 5
Ben Dustin Ben.Dustin@uky.edu
Website: http://d5.ca.uky.edu/
Adair, Breckinridge, Casey, Clinton, Cumberland, Grayson, Green, Hardin, LaRue, Marion,
McCreary, Meade, Nelson, Pulaski, Russell, Taylor, Washington, Wayne
District 6
Mark Machek – Mark.Machek@uky.edu
Website: http://d6.ca.uky.edu/
Allen, Barren, Butler, Daviess, Edmonson, Hancock, Hart, Henderson, Logan, McLean, Metcalfe,
Monroe, Ohio, Simpson, Union, Warren, Webster
District 7
Rich Phelps, DEITC Manager Richard.Phelps@uky.edu
Website: http://d7.ca.uky.edu/
Ballard, Caldwell, Calloway, Carlisle, Christian, Crittenden, Fulton, Graves, Hickman, Hopkins,
Livingston, Lyon, Marshall, McCracken, Muhlenberg, Todd, Trigg
Line of Business Applications
Support Contact Information
Access 4H
James Leslie
Email: james.leslie@uky.edu
Title: Computer Support Specialist II
Department: 4-H Central Operations
Address: 212 Scovell Hall, 405460064
Phone: (859) 257-5961
Satori Mailroom Toolkit
Rhesa King
Email: rking@uky.edu Title: Administrative
Support Associate I Department: Agriculture
Communications
Address: 139D Scovell Hall 40506-0064
Phone: (859) 257-9388
Fax: (859) 257-1512
Soil Data
Frank Sikora
Email: frank.sikora@uky.edu Title: Scientist
III Department: Regulatory Services
Address: 135 Poundstone Regulatory
Services
Building 40506-0275
Phone: (859) 257-2785 x257
Fax: (859) 257-7351
PATIM
Dr. Lee Townsend
Email: lee.townsend@uky.edu
Title: Extension Faculty
Department: Entomology Address: S225
Agriculture Science Center North 40546-0091
Phone: (859) 257-7455
Fax: (859) 323-1120
NEERS/CRS5
Brian Fitzpatrick
Email: brian.fitzpatrick@uky.edu Title:
Computer Support Specialist II
Department: School of Human
Environmental Sciences Administration
Address: 102E Erikson Hall 405060050
Phone: (859) 257-9408
KEHA Online Database Application
Brian Fitzpatrick
Email: brian.fitzpatrick@uky.edu Title:
Computer Support Specialist II
Department: School of Human
Environmental Sciences Administration
Address: 102E Erikson Hall 40506-0050
Phone: (859) 257-9408
Fax: (859) 257-7565
OR
Kim Henken
Email: kim.henken@uky.edu Title: Program
Coordinator II Department: Family and
Consumer Sciences Address: 102K Erikson
Hall 40506-0050
Phone: (859) 257-3887
Fax: (859) 257-7565