Mgt. Internship Packet DEPARTMENT OF MANAGEMENT COLLEGE OF BUSINESS JAMES MADISON UNIVERSITY MANAGEMENT INTERNSHIP PACKET Last Revised: 4/12 MGT 494: General Management Internship or Technology, Innovation & Entrepreneurship (TIE) Internship MGT 495: Human Resource Management Internship CONTENTS: 1. Statement of Purpose, Objectives, Qualifications, and Limitations 2. Student Application 3. Student Reporting Requirements 4. Intern Performance Appraisal and Assessment 5. Intern Evaluation Form Mgt. Internship Packet MGT 494/495: MANAGEMENT INTERNSHIPS Overview, Statement of Purpose, Objectives, Student Requirements, and Limitations OVERVIEW: (from the JMU undergraduate catalog) 1. MGT 494: Management Internship. 3 credits. A course providing an opportunity to work in and with local industry to gain insight into the real side of modern management. Prerequisites: Management major and senior standing (90 hours); recommendation of the instructor and written permission of the program director prior to registration. 2. MGT 495: Human Resources Internship. 3 credits. Internship in the area of human resource management as a generalist or in a specific area. Prerequisites: MGT 365, Management major and senior standing (90 hours); recommendation of the instructor and written permission of the program director prior to registration. PURPOSE The objective of the internship in management (MGT 494 or 495) is to provide students with an opportunity to develop and apply management skills in an organizational setting. The internship experience offers students the opportunity to synthesize classroom theory and real-life experience. Through hands-on involvement in various components of an organization's management functions, students will have the chance to observe and participate in the development, implementation, and evaluation of managerial policies and procedures in the work place. In addition to practical work experience, the internship is designed to emphasize the evaluation skills of participants by means of written reports and analyses of events and experiences which occurred during the internship. Formal and informal feedback between the intern, the workplace supervisor, and the faculty supervisor will also enhance the development of communication skills and investigative, analytical and critical skills necessary to assess management issues and develop solutions. COURSE OBJECTIVES The management internship experience offers students an opportunity to: 1. Develop management and supervisory skills in the application of classroom theory to practical work situations, 2. Test their interest in, and aptitude for, a particular career before making a permanent job commitment, 3. Complete management related work (and/or projects) that satisfies organizational needs and objectives, 4. Enhance interpersonal skills and work habits, 5. Gain insight regarding career options in management, while also helping to more clearly define personal career goals, and 6. Develop skills related to the process of gaining employment (e.g., resume writing, interviewing, etc.) Mgt. Internship Packet STUDENT REQUIREMENTS Students who want to enroll in MGT 494 or 495 to earn academic credit for their management internship experience must meet the following requirements: 1. In order to qualify for MGT 495 at least half of the required hours must be spent in HR related duties and activities, 2. The student must have completed MGT 365 (Human Resources Management) and MGT 340 (International Management) OR MGT390 (Organizational Behavior) and MGT365 prior to the start of the internship, 3. The student must have a cumulative grade point average of 2.8 or higher prior to the start of the internship, 4. The student must have at least a junior standing at JMU and have completed at least 90 university credit hours, 5. The student must have completed and submitted the Management Internship application materials to the Management Internship Coordinator, 6. The student must register for course credit for the semester in which the internship hours are completed, 7. The student must complete a minimum of 200 hours of work experience during the internship experience, 8. The intern’s immediate supervisor at the work site must submit a performance evaluation to the Management Faculty Internship Coordinator at the end of the internship, 9. The student must keep an activity log and weekly journal during the internship, submit a final written paper based on the internship experience, and participate in an exit interview with the Management Faculty Internship Coordinator. MANAGEMENT INTERNSHIP APPLICATION PACKET The following materials must be submitted to the Management Faculty Internship Coordinator prior to the start of the internship: 1. Cover letter (formal letter of application for internship credit) 2. Management Internship Application Form 3. Current resume 4. Job description for internship position 5. A copy of your transcript from e-campus LIMITATIONS The following limitations apply to MGT 494 and MGT 495: 1. Credit Hours: MGT 495 can be taken only once for a total of 3 credit hours, 2. Pre-Approval: In order to receive credit for the course, all registration and eligibility requirements must be fulfilled prior to actual participation in the internship. Mgt. Internship Packet STUDENT APPLICATION FORM MANAGEMENT INTERNSHIP Name: Date submitted: PeopleSoft #: Student Contact Information: e-mail address: School address: School phone #: Home address: Home phone #: Management concentration _____ General _____ Technology, Innovation & Entrepreneurship (TIE) _____ Human Resource Management Number of credit hours you will have completed prior to the start of the internship: _________ hours Semester you will be registered for, and complete, your internship? ______________________________________ Which internship you are applying for? _____MGT494 General Management Internship _____MGT495 HR Internship Mgt. Internship Packet Please provide the following information about the organization where you will be completing your internship: Name of organization: Address/location: Name of contact person and/or supervisor: Phone #: Fax #: Email: Information collected for COB reporting purposes: Is your internship paid or unpaid? _____________________ If it is paid how much is your salary per week or your hourly wage? _____________________ Did you obtain this internship via JMU or on you own? _______________________________ ____________________________________________________________________________ If you obtained it through JMU please identify the source (i.e. MadisonTrak, lead from a faculty member). ____________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ How long, in weeks, is your internship? ____________________________________________ Please attach your cover letter, current resume, and a job description to this application and submit it to the Management Internship Faculty Coordinator Christina Roeder. You may submit this application via email to roedercc@jmu.edu or place a copy in her faculty mailbox on the 6th floor of Showker Hall. These materials must be submitted and approved before you are allowed to register for MGT 494 or MGT 495. The job description must include the following components: 1. The job description should be written in the third person and should include: job title; narrative summary of the anticipated activities; job qualifications; working conditions; salary/benefits (if applicable); any other information regarding tasks, duties and responsibilities pertinent to this internship. Mgt. Internship Packet 2. Supervisor name and contact information (i.e., phone, e-mail address, etc.). 3. Names of any individuals the intern will be supervising. 4. A brief description of the employing organization, the main products/services of the organization, the structure and size of the organization, and the main phone number and address of the internship location. I CERTIFY that, to the best of my knowledge and beliefs, all of my statements related to this application are true, correct, complete, and made in good faith. _____________________________________ Student Signature ________________________________ Date (month / day / year) Mgt. Internship Packet COURSE REQUIREMENTS FOR MANAGEMENT PROGRAM INTERNSHIPS (MGT 494 and 495) Course requirements for MGT 494 and MGT 495 include the following: Monthly Briefings The student must have contact with the Management Internship Faculty Coordinator on at least a monthly basis. This contact can be either verbal (phone or face-to-face) or written (e.g., e-mail). These communications should focus on the student's internship activities and a comparison of course material and internship experiences. Failure to initiate and maintain monthly contact with the Management Internship Faculty Coordinator may result in course failure. Daily Activity Log The student must maintain a daily log of activities. This is not intended to be a comprehensive diary. The log should simply list dates and times the student was participating in internship activities and indicate approximately how much time was spent on each activity. Student Journal The student should write 2-3 journal entries each week. These journal entries should provide an ongoing narrative about the internship experience. Students should include information about the nature of their daily activities, insights gained from their experiences, achievements, problems or concerns about the experience, and thoughts about how their work experience relates to their coursework at JMU. The journal should be an invaluable resource for preparing the final report. Final Report The student must submit a written paper discussing the internship experience. This is not merely a summary of activities. The report should include an introspective examination of the value of the internship experience and a comparison of the experience in light of materials presented in classes. The student should also include an evaluation of the educational experience realized through the internship. The length of the final report should be 10-15 double-spaced pages (with 12-point font and 1-inch margins). You may want to include answers to the following in your final report. What were the best elements of this experience? What were the worst elements of this experience? What did you learn from the internship that you will take with you into other work experiences? How did the internship relate to your coursework in management? With the insight you’ve gained, what would you change about the organization you worked for? Explain. If you could start over, what would you change about your internship experience? Students are encouraged to create a Work Samples Appendix to their final report that provides examples of work that was accomplished during the internship. This might include items such as: memos, reports, screen shots of work done on the computer, meeting minutes, promotional materials, forms that were updated or revised, etc. All logs and reports must be typed and submitted in a professional manner. Mgt. Internship Packet INTERN PERFORMANCE APPRAISAL AND ASSESSMENT Performance Appraisal At the end of the internship period, a performance appraisal form must be completed by the intern's immediate supervisor at the organization sponsoring the internship (submitted by the employing organization or the student). This material is to be submitted to the Management Internship Faculty Coordinator. In addition to the form provided in this packet (required), supplemental letters or other performance appraisal formats may also be submitted. Grading/Assessment All materials relating to an internship will be reviewed and evaluated by the Management Internship Faculty Coordinator. The coordinator will determine the final grade received for the experience. Grading will be on points earned, with a maximum of 100 points, as follows: Student Journal Daily Log Monthly Reports Performance Appraisal Final Report TOTAL 20 pts 10 pts 10 pts 20 pts 40 pts 100 pts Final letter grades will be subject to the following scale: A 93-100 points A90-92 B+ 87-89 B 83-86 B80-82 C+ 77-79 C 73-76 C70-72 D+ 67-69 D 63-66 F Less than 63 points Mgt. Internship Packet INTERN EVALUATION FORM Intern Name: ___________________________________________________ Name of Organization: ___________________________________________________ Internship Period Start Date: __________________________ End Date: ___________________________ EMPLOYER EVALUATION (to be filled out by Intern Supervisor) Supervisor: Please be candid about your evaluation of this intern. This evaluation is of paramount importance to the intern's professional and personal development. The evaluation will be a guide for counseling the intern. Additional space is provided for your comments. Please comment on any evaluation marked marginal or unsatisfactory. Thank you for time and effort in working with this intern. Instructions: please put a check (√) mark in the appropriate box to the right of each characteristic Characteristics Excellent Very Good 1. desire and willingness to take on new assignments 2. potential for development in a management position 3. concern for needs of fellow employees 4. willingness to work through an assignment to completion 5. ability to communicate 6. ability to learn 7. quality of work 8. dependability 9. attitude toward work 10. attendance 11. punctuality 12. judgment / decision-making Average Marginal Unsatisfactory Mgt. Internship Packet 13. imagination and resourcefulness 14. cooperation - willingness to get along with others 15. work habits 16. knowledge of relevant management concepts 17. response to supervision / direction Brief Description of internship assignment: Narrative Appraisal of Performance (i.e., your overall assessment of this intern's performance and any specific performance-related comments you would like to make): Overall Strengths of this intern: Suggestions for improvement: Mgt. Internship Packet Comments about suitability of the intern for a career in management: I have shared the information in this appraisal with our student intern and have discussed the implications of my assessment. _______________________________________________ Signature of Supervisor / Evaluator _______________________________________________ Title and Department _______________________________________________ Name of Company _______________________________________________ Telephone Number _______________________________________________ E-mail Address _______________________________________________ Date Thank you again for participating in this internship program!! The Management Faculty at James Madison University