Ruby VASC Instructor Guide
Module 15: Advanced Features
and Functionality
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Ruby SuperSystem™ VASC Instructor Guide
Module 15: Advanced Features and Functionality
Published: April 24, 2007
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Ruby SuperSystem™ VASC Instructor Guide
Module 15: Advanced Features and Functionality
Document Revision History
Revision
1.0
1.1
2.0
Date
03/26/02
12/25/02
04/23/07
Published: 04/2407
VeriFone Confidential
Author
Cindy_B1
Cindy_B1
Cindy_B1
Description
Original Documentation
Revisions: Module number changed to 13.
Revisions: Module number changed to 15, Points
to Stress and review questions added
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Ruby SuperSystem™ VASC Instructor Guide
Module 15: Advanced Features and Functionality
Subject: Advanced Features and functionality
Skill Level: 3 - Expert
Time Involved: 1.5 hours
Objective(s)
Ability to successfully discuss, program, and train the site manager on the following
functions:
 PLU with modifier
 Fee/Charge File
 PLU Promotion file
 PLU Tracking File
 Dept Tracking File
 Blue Law Set up
 Combo File
 Mix & Match Files
Documentation Needed
Ruby VASC Instructor Guide: Module 15: Advanced Features and Functionality
VASC Service Manual: Manager Reference Manual – Manager section
Student Handouts/Reference Sheets:
 Cards with homework assignments printed on them
Equipment Needed
 Pencils, pens, highlighters, and post-its for students
 1 Ruby SuperSystem for each student (this includes power brick, Y-Cable,
AC Power and a Printer)
Class Preparation
Tables and chairs should be set up either classroom or U-shaped style. You will need
3’ of table space for each student.
Determine the application you will be using. This application will need to be installed
on each student’s Ruby terminal.
Rubies should be powered up with all cables, connectors, connected. The physical
keys on the Rubies should be arranged based on the keyboard set up diagram found
in the Instructor Preparation materials.
The physical keyboard and the VASC template work in conjunction with the following
exercises and discussion items.
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Module 15: Advanced Features and Functionality
Instructor Notes
As part of the homework exercise students were given a card which included a file
name and a scenario. Each student will explain/train the rest of the class on the file.
As an Instructor you may need to step in to add a point to stress to students.
Refer students to the appropriate section in the Manager’s Reference Manual.
Depending on the student’s comfort and knowledge level sometimes pairing them up
together may work better rather than having each student do their own file. There
are 3 parts that need to be discussed for each file, the discussion should include:
1. Definition/Description of the file.
2. An example of when to use the feature/functionality.
3. How to set up.
If working in pairs have one student do the first 2 parts (above) and have the other
student walk the class through the actual programming.
The purpose of this exercise is to ensure technicians can discuss the files
intelligently. As a VASC, VeriFone relies on the VASC to teach sites how to program,
configure and use the system.
It is also a good exercise for the technicians to perform an exercise and research a
subject on their own. This will happen out in the field. VeriFone does not expect
VASC technicians to know everything about the system from memory, however
VeriFone does expect VASC technicians to be able to research and find the
information they need in order to discuss the options and functionality in the system
intelligently.
When a customer asks if the system can do a specific function, if the technician does
not know the answer, they should take the time to find the answer and get back to
the customer in a timely manner.
When technicians say the system does not do a specific function, when in fact it
does, it hurts the company, the technician, and VeriFone. We all loose. When a
technician does not know or is unwilling to research to find the answer the customer
will have a false impression on the VeriFone system. This may cause the customer
to start looking for another system. This may be a system the company the
technician works for does not support. The less systems out in the field the less
technicians that are needed.
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Module 15: Advanced Features and Functionality
PLU with Modifier
Points to Stress:
 The modifier must be entered on the terminal FIRST, before the PLU
number.
 The maximum number of modifiers for each PLU is 255.
 A PLU with a modifier still counts as a PLU in the system. For example, if
the system has 1,000 PLUs available without a ruby card, then every PLU
with modifier counts towards the 1,000 maximum.
 Usually used when a site is using scanners and breaking up cases of
merchandise to sell as separate units. For example, the site is scanning
and they sell both cigarettes by the carton and by the pack. The single
packs are from the carton. If the vender has the same UPC code on the
carton as on the pack the scanner will not be able to distinguish between
the two. Therefore a PLU with modifier is set up.
Fee/Charge
Points to Stress:
 Convenient for the site – Cashiers do not have to remember to add an
additional fee to specific merchandise when sold. The system will
automatically add the fee when the criteria has been met.
 Up to 5 ranges are available on some software applications – dependent
on the base.
 Site Managers may wish to separate the fees from the actual
merchandise sold. If this is the case, then 2 separate departments must
be set up. One for the merchandise and another one for the fee. The fee
is then linked to the merchandise department. The department report will
show separate totals.
 Fees can be linked on both the department and the PLU level. If the
cashier will be ringing the item up under a department key then the
appropriate fee must be linked to the correct department number. If the
cashier will be ringing the item up under a PLU or scanning the item, then
the appropriate fee must be linked to the PLU.
PLU & Department Tracking
Points to Stress:
 Maximum number of PLU’s that can be tracked is application specific, for
most applications it is 50.
 Maximum number of Departments that can be tracked is application
specific, for most applications it is 30.
 Some applications now include Category Tracking, if Category Tracking is
available usually the system will track up to 10.
 All items tracked are recorded only on Cashier Reports, not on Shift,
EOD, Monthly, etc.
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Blue Laws
Points to Stress:
 Up to two different blue laws can be set up. Some items may have
different purchasing laws. For example, sales for liquor may be different
than beer and wine.
 Blue laws can be linked both on the Department and the PLU level. If an
item is purchased using a Department sale, the system will check for blue
laws on the Department level. If the item is purchased using a PLU/UPC
or scanned, then the system will check for blue laws on the PLU level.
PLU Promotion
Points to Stress:
 Parameter for PLU Promotion MUST be set to YES in the PLU file.
 The number of Promotions that can be offered is application specific –
usually the maximum number is 50. However, with a backdoor password
you can go into System Configuration and change the maximum.
 PLU Promotions can be set up for all PLU’s, however, if the PLU is for a
car wash PLU, there are three additional choices that can be chosen.
 If the site wishes to use a PLU Promotion for a car wash PLU you must
set up the Car Wash Manager files first. Then set up the car wash PLU
Promotion.
 The three different types of car wash PLU Promotions is considered a
“Discount Type”. The discount type is selected by using a code. The
codes for the three different types of promotions can be found in the
Managers Reference Manual in the Manager section under the PLU
Promotion information.
 1 = Minimum quantity of fuel (gallon or volume),
 2 = Minimum dollar amount AND specific fuel product. The code
for the fuel product can be found by going into Fuel Manager,
Product ID Setup. Each product in the file has a system code. Use
the ID in this file to identify to the system the specific fuel product
you wish to use for the promotion. A common error is entering the
Product Code for the network. Product Codes are not the same as
the Product ID found in Fuel Manager.
 3 = Minimum dollar amount. This can be ANY item(s) or products
– not necessarily fuel. For example, if the PLU Promotion is the
customer purchases $50 or more and receives $5 off the Super
Wash, then if the customer comes into the store and purchases
$75 in the Deli Department, plus purchases the Super Wash, the
customer will receive $5 off the wash.
Combos
Points to Stress:
 Up to 50 combo’s can be set up. Each combo can have up to 5 PLUs.
 After a combo is configured a softkey MUST be assigned to the combo.
This is the only way the system can identify the special pricing. If items
are rung up separately in the system the discount will not be given to the
customer.
 There is a Deal report available. In most cases the Site Manager will
probably wish to see the Deal report in order to track the combos being
sold.
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Module 15: Advanced Features and Functionality
Mix & Match
The Mix File and the Match File may look different depending on the software
application being used. The higher the base the more functionality these files will
have.
In most cases these two files should be discussed by the Instructor and not the
student. If you have a student in class looking for a challenge, is attending school for
re-certification, or a “quick learner” the student may find this research rewarding and
will be able to handle this exercise.
As an Instructor the main goal with the Mix and Match Files is for the technician to be
aware of the basic functionality and features for Mix and Match. In most cases, the
Site Manager will ask the technician if there is a way to configure the system for a
specific discount. Two common discounts which may be asked are:
1. Cigarette Buy Downs
2. Vendor specials
If the site is scanning, the above types of discounts can be difficult for Site Managers.
Ideally they are looking for a solution so when the Cashier is ringing up the items the
system will be able to automatically identify when an item qualifies for a discount and
automatically gives the discount. This takes the guess-work out of the equation for
the Cashier and the Site Manager is guaranteed the discount will always be applied.
Mix File
A group of PLUs that qualify for a discount.
Points to Stress:
 The maximum number of PLUs per Mix is application specific – sometimes
this is 20, sometimes it will be 50. The technician should refer to the
Managers Reference Manual in the Manager section under the Mix file.
 The maximum number of Mixes is application specific – usually it is 20. The
technician should refer to the Managers Reference Manual.
 Depending on the base some applications allow more than one Mix to be
linked together. For example, if the site has 75 PLUs that qualify for a
discount, they may be able to set up 50 PLUs in one Mix File and the other 25
PLUs in a second Mix File and then link the two Mixes together forming one
Mix.
 Some applications have a Department Mix AND a PLU Mix.
 Department Mixes would mean that ALL PLU’s linked to that Department
would qualify for a discount. A good example is some cigarette discounts.
Some sites will have a department for Brand Cigarettes and other department
for Generic Cigarettes. When the cigarette vendor does a buy down for all
Branded Cigarettes if becomes easy to set up a Department Mix.
 The system does not allow Department Mixes to be Linked to a PLU Mix.
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Module 15: Advanced Features and Functionality
Match File
The criteria or rules for a specific discount.
Includes the beginning and ending time and date, what Mixes qualify for the discount,
and how many of each item must be purchased in order to qualify for the discounted
price.
Points to Stress:
 The maximum number of Matches is application specific – sometimes 20
others may offer up to 50. The technician should refer to the Managers
Reference Manual.
 Usually the maximum number of Mixes to qualify for a discount is 5. The
technician should refer to the Managers Reference Manual.
 Some applications allow two different pricing options; 1 is used if ALL PLUs
with the Mix are to be the SAME price, or 2 which is used if the PLU in the
Mix is set to the original price.
If you have worked with a customer you will have some good examples of the types
of situations and scenarios that occur out in the field. Some common examples you
may wish to discuss and program in class:
1. Buy 3 packs of Premium Brand Cigarettes and get 50 cents off each pack.
2. Purchase 1 – 20oz Coke product and receive a 2nd one free.
3. Purchase any sandwich, any grab bag (chips), and receive a free fountain
drink.
Review Questions
Q: True or False: The site sells money orders, if the customer purchases a money
order for less than $250 the Site Manager wishes to charge 75 cents. If the customer
purchases a money order of $251 - $500 the Site Manager wishes to charge $1.
This feature and functionality can be set up in the system.
A: Depends on the Application. In most cases it will be True. Most
applications have the fee/charge file, however some may not have the ranges.
Refer to the Managers Reference Manual, Manager section for the specific
application.
Q: True or False: The Site Manager wishes to sell 2 Hot Dogs for $2 – normally the
price for 2 hot dogs would be $2.50. With this type of discount the Site Manager can
either program as a Combo or as a Mix and Match.
A: True. The Site Manager will need to determine which will work best for their
store. If the discount is set up as a Combo then the Cashier will need to always
use a softkey in order for the customer to receive the discount. If the site
already has a PLU or menu key set up for the hot dog PLU, then it probably
would work best to set up as a Mix and Match. For the Cashier they will ring up
the items as they normally do and the system will automatically discount the
price.
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Module 15: Advanced Features and Functionality
Q: True or False: The Mix and Match functionality is dependant on the base. Some
applications offer more functionality.
A: True. Some applications offer more PLUs per Mix, more Mixes, Department
Mixes, the ability to link Mixes, and the ability to price Matches in two different
ways.
Q: True or False: The PLU Promotion can be used for any type of PLU.
A: True.
Q: The Site Manager wishes to set up a discount, if $50 or more Premium Fuel is
purchased the customer qualifies for a free Basic Wash. What file or files would
need to be configured for this discount to work.
A: PLU and PLU Promotion Files – flag the Basic Wash for PLU Promotion in
the PLU File and configure the PLU Promotion File.
Q: In the example (above) what discount type would need to be used?
A: 2 (minimum dollar amount and specific fuel).
Q: How many Blue Laws can be set up in the system?
A: 2
Q: How many modifiers can be set up for each PLU?
A: 255 – remember PLUs with modifiers count towards the maximum number
of system PLUs.
Q: The Site Manager is having a contest. For the next month the Cashier that sells
the most Deluxe Car Washes will receive a $25 gift certificate. What feature and/or
files would be configured in order for the Site Manager to determine who sells the
most?
A: PLU Tracking File – each day the Site Manager will need a copy of each
Cashier’s report.
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