MOHAMMAD AHMAD, MSC, BME
1
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Professional Profile Summary
ema
A Certified, dynamic, Bio-medical Engineer and Life Saving Equipment Professional with extensive handson experience in Biomedical equipments installation, trouble shooting and general maintenance of
different makes/models and directing projects that apply technology to create cost effective solutions for
the medical community to improve patient care. Coordinates and governs all functions related to the
safety testing, repair and maintenance of biomedical patient care equipment within Hospital, as well as all
paperlite functions of this fully digital test device environment which integrates an automated BME testing
solution into an advanced CAFM application. Acts as a leader in the management of medical equipment
technology and related training programs for all related BME staff in regards to equipment operations,
standards and maintenance. And also responsible for providing quality and timely support by planning,
organizing, controlling and coordinating the activities of the Biomedical Engineering Department within the
framework of existing policies, procedures and regulatory requirements. The department utilizes a quality
management system and is to be compliant to ISO/JCIA and all its reporting requirements.
A strong interest in engineering and medicine with more than 13+ years experience in reputed group of
Hospitals and Healthcare Industries in India, Saudi Arabia and Republic of Yemen, also contributed my
services in GE Healthcare medical equipments Suppliers in India. I have a passion for cutting-edge
Biomedical/Clinical equipments technology and healthcare industry. A medical equipment management
professional's purpose is to ensure that equipment used in patient care is operational, safe, and properly
configured to meet the mission of the medical treatment facility. A highly self-directed professional
dedicated to excellence in customer service and flawless execution of contracted services. Demonstrated
ability in identifying market issues, interfacing with clinical customers/physicians, and practical application
of technology, managing budgets and directing high performance teams to achieve organizational goals,
an effective leader recognized as a visionary capable of bringing disparate groups together.
Professional Departmental Context Summary:
Biomedical Engineering Department (BME) is a results oriented and quality driven department that
utilizes the various skills and capabilities of its staff as required in fulfilling its responsibilities to the
Organization. Reporting through Support Services the BME's main responsibility is to assess, plan, review
and operate services to manage the fully digital and paperlite environment of advanced and integrated
medical and specialized testing equipment in a secure and safe working environment.
AREA OF EXPERTISE INCLUDES:
A good team player, enthusiastic and experienced in working in multicultural environment in Instrument
promotional management, Installation and operations management customer care and relationship
management, administration & general management. Resourceful in handling technical tasks including
coordination, performance appraisal, training, technical policy implementation & negotiation excellent
communicator with skills in interfacing with clients for extending high value-added support rich managerial
experience, a wider perspective and a holistic outlook gained through service in a cross section of
industries. Always trusts and relies on team work.
Achieves performance measures associated
maintenance of clinical equipment, productivity, customer satisfaction, and other departmental
performance standards.
Successfully completed Magnetic Resonance Imaging (MRI) Medical equipment Operational, Application and
General Maintenance program conducted by Indian Institute of Technology, IIT Bombay.
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
2
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Employment History
SAUDI HOSPITAL AT HAJJAH REPUBLIC OF YEMEN
NOV 2010 – JULY 2012
ema
SAUDI MINISTRY OF
HEALTH, MANAGED BY SAUDI MEDICAL SERVICES
POSITION: BIOMEDICAL ENGINEER - HEAD OF BIOMEDICAL ENGINEERING DEPARTMENT
Responsible for safe and continuous operation of Medical Equipments. Assign maintenance request Job
orders to Biomedical Technicians, supervise department activities evaluate technicians performance
and new hiring of biomedical technicians.
Attended in house basic Application and Service Training of Ultrasound, Model: voluson 730, from GE
local dealer in Saudi Hospital at Hajjah, Republic of Yemen.
Implement and maintain an adequate preventive maintenance, and calibration program.
Performing medical equipments calibration with the test equipment’s as per the standard of
manufacturers.
Supervise and participate actively in all repairs and overhauls.
Keeping track record of Spare parts and materials request orders of medical equipments minimum 6
Months consumption for repair of medical equipments
Rectify deficiency or defect of equipment at the earliest possible time.
Independently perform the repairs & overhauls of Critical Care, Radiology, Laboratory high sensitive
medical & clinical equipments and ophthalmology equipments.
Perform major repairs related to electrical, electronic equipments such as PABX, In-house video
System, control panels of various plant equipment’s
Create and maintain good record with the end users and Hospital higher authorities
Preparing Hospital Medical Equipments technical specification with the combined sitting with the
Doctors, Hospital Administration and Medical Equipment Purchasing Committee, for procurement of
Medical Equipments in the hospital. Submission of quotations and relevant documents to the Ministry
of Health Saudi Arabia for approval through Saudi Ministry of Health Representatives & Hospital Project
Director.
Conducting Training Program for Nursing, Paramedical and Medical Staff.
Member of Emergency Room[ER COMMITTEE], Operating Room [OR COMMITTEE], Medical Equipment
Procurement Committee Coordinator and Member of Recreation Committee.
Reporting to the Hospital Project Director and Chief Professional Officer/Medical Director.
WIPRO GE HEALTHCARE FRANCHISEE (APEX MEDICAL SYSTEM)
JUNE 2008 – OCT 2010
POSITION: SENIOR SALES AND SERVICE ENGINEER (Team Leader), Hyderabad
Handled sales & servicing of GE Healthcare devices i.e., Perioperative Critical Care, MIC, Cardiology,
Life Support, and Ultrasound. Trained and handled independently installed and serviced GE Datex
Ohmeda Equipments Anesthesia Work stations, Datex Ohmeda monitors, Central Monitoring Systems.
GE Ventilator products i.e. Versa med, EV and SLE Infant Ventilators and also looking GE part of other
medical devices(GE Marquette Cardiology products CTG machines, Baby Incubators, Warmers)
Developed and maintained new and existing customer portfolio. Negotiated successful deals with
Medical Directors, Departmental Heads or CEO/Managing Directors and sold several point of sales &
service contracts.
Managed most aspects of the sales channel in assigned geography in Andhra Pradesh, India
Performed analysis of markets and client requirements and gave presentations to potential customers.
Development of long-term customer relationships through the ability to identify and capitalize on
opportunities that immediately satisfy customer needs
As a member of senior leadership team ensuring seamless teamwork with account managers, service
team and other channels to provide total customer satisfaction.
Deployed resources to meet financial / operating objectives including orders, revenue, contribution
margin, and base cost control.
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
3
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Attended conferences, seminars, workshops & tradeshows promoting GE Healthcare products and
giving demonstrations in Hyderabad and Metropolitan cities in India.
Participated in sales opportunities such as contract renewals and assist with promoting and
implementing revenue
emaprograms
Monitored execution of call plans to best practice share and enhance individual plans
Maintained daily communications with customers to ensure resolution and proper follow-up, leading to
customer satisfaction
Achieved annual and quarterly achievement of multiple order and revenue targets through accurate
monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve
account penetration and complete territory coverage
Troubleshooting, installation, maintenance and service repair needs on designated equipment.
Completing Preventative Maintenance and Functional Management Inspections.
Ordering and managing repair parts cycle times
Medical equipments Installation, demonstration equipment breakdown calls of Perioperative
(Anesthesia, ventilators & Critical Care Monitors), Cardiology and MIC products.
Communication – Develop and maintain relationships with key customers. Collect customer feedback
on products and services and communicate information with Central Marketing and Product
Management teams.
Internal Training - Design and implement new sales tools, product and market training as required by
Sales and Applications teams.
Demonstrated willingness and ability to take on additional responsibilities and undertake challenging
tasks and/or global projects
Ability to prioritize activities to ensure customer satisfaction while maximizing profits
Customer Satisfaction – Respond to customer inquiries via telephone and email. Document complaints
and work within organization to resolve customer issues.
Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating
equipment capabilities on assigned products in assigned territory
Participate in departmental business review meetings and also represented Wipro GE Healthcare as a
franchisee head for business development meetings.
Training Program for GE Versa med Ventilators (Model iVent201/101 and EV) &Braes products:
Participated in GE Versa med Ventilators (models invent 201/101), Intelligent ICU ventilators and
Engstrom Care station training programs for product features, benefits, application, positioning,
competition and Maintenance. Also participated in Invent 101 Ventilator new product launching ceremony
in Wipro GE Healthcare Head office, International Technology Park Limited, White Field, Bangalore, GE
Healthcare Branch Office Hyderabad, and Andhra Pradesh, India
CONSULTANT BIOMEDICAL ENGINEER
OWN INDEPENDENT FREE LANCER:
SEP 2007 to MAY 2008
Provided medical equipment maintenance service and Work experiences include independent expert
medical technology related accident Investigations in areas such as anesthesia, physiological
monitoring, life support and Laboratory Medical equipment’s.
Coordinated with venders and suppliers.
Conducted training programs for equipment users aimed at effective utilization of medical equipment,
electrical safety, operational and basic maintenance protocols.
Developed procedures to maintain equipment (preventive, corrective, break down, calibration and
plans/schedules as per ISO procedures.)
Developed programs for preventive maintenance and provided assistance in biomedical technical labor
contract negotiations.
Assisted in purchase and installation of new medical equipments and purchasing assistant.
Assisted in risk management related to the medical equipments and also Investigated product failures
and root cause analysis, compliance reviews and Pre- inspection surveys; nursing education related to
medical education safety and usage.
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
4
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Assisted in AMC compliance & Budget preparation.
Pre-purchasing evaluation
Performed pre-post technical sales and service, product reliability analysis
Handled independently
ema and provided technical consultants as per requirement contacted to me for new
Hospitals/Policlinics service related activities in Hyderabad and other part of Andhra Pradesh state
districts.
AL-MOUWASAT HOSPITAL, Al-Qatif, Eastern Province, Saudi Arabia
Certified by: SAUDI ARAMCO
July 2006 to May 2007
GULF SPECIALIST HOSPITAL, Al-Qatif, Eastern Province, Saudi Arabia Mar 2004 to July 2006
Certified by: SAUDI ARAMCO & COLLABORATED WITH AL-MOUWASAT GROUP OF HOSPITALS
Biomedical Engineer:
Key Responsibilities/Essential functions include:
Performed Corrective Maintenance & Preventive Maintenance of all Medical Equipment’s, maintain
equipment breakdown History logbooks and functional management inspections needs on designated
equipment.
Handled independently maintenance of GE Datex Omeda Aestivate/5 7100 and 7900 Anesthesia Work
Stations, Cardiocap S/5 Anesthesia monitors, Light Monitors, Compact Critical Care Monitors and
Central Patient Monitoring Systems without Annual Maintenance Contract from the Supplier.
Handled independently maintenance of Rapheal, and Galileo Intensive Ventilators of Adults, Pediatrics
and Infant patient’s ventilators.
Handled independently maintenance of ICU, ER, NICU, PICU, L/DR, OR most of the medical equipment
maintenance without maintenance contract from the suppliers and also resolved medical equipments
PCB and power supply boards component level problems
Performed tasks associated with the installation, maintenance, repair, and assembly of clinical
equipment involving basic knowledge and abilities associated with electronics, pneumatics, and
mechanical processes.
Participated in hazard identification and medical device reporting procedures to help ensure that the
patient care environment is safe.
Performed routine rounding throughout the Medical Facility and provides consistent feedback to user
departments on the status of repairs and other maintenance activities.
Kept up to date on administrative responsibilities such as maintaining customer service logs and
internal service records in a timely manner. And maintained tools & test equipment ensuring they are
calibrated.
Conducted Medical Equipment’s Operational Training Program for Medical, Nursing and Paramedical
staff and also maintains the staff medical equipment training attendance sheets.
Initiated Equipment spare parts and relevant material requisition, stock, issues and account for
supplier’s/vendors required materials for the operation of the Bio-Medical Engineering Department.
Initiated Medical Equipment Management Program for medical equipment maintenance, preventive
maintenance, managed inventory and account
Notified where required management in case of major breakdown and irreparable equipments.
Issued authorization of job orders related to the division and assigning technicians for the job.
Monitoring and evaluating work efficiency of technician/students and time consumption for job
completion.
Reviewed and Developed policy and methods of operation and instruct hospital staff regarding safe
proper operation of equipment and was part of the equipment selection committee.
Performed daily rounds to the Hospital Wards/Units/Departments for any problem documenting
complete/incomplete job order and notify the concerned department.
Maintained tools and test equipment properly and ensuring they are calibrated.
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
5
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Inventory: The data of all the biomedical equipments are collected and updated and inventory of
warehouse is also collected and updated.
Provided technical advise to the management on request, regarding new equipment procurement and
replacement of oldema
equipment
Participated, where appropriate, in the on-call responsibilities of the department and responds
appropriately to after hours or urgent work request.
During period of my service Gulf Specialist Hospital Qatif reported through Biomedical Engineering
Department manager to General Director and also worked as a acting manager whenever manager on
vacation.
During period of my service in Al-Mouwasat Hospital, Qatif reported to Chief Operating Officer through
Manager-Facility Engineering Department.
As per Chief Operating Officer Instruction I directly
reported and review biomedical engineering department problems.
Implemented Hospital Mission, Values and Strategic Plan, Policy and procedures of JCI.
CDR HOSPITALS, Hyderguda, Hyderabad
ISO 9000, TUV & NABL LAB CERTIFIED HOSPITAL
Biomedical Engineer: Duties and Responsibilities:
APR 2000 to FEB 2004
Performed service activities of the medical equipment in the hospital.
Supervised a team of individuals in maintaining the medical equipment.
Performed troubleshooting and other provided other technical services to the hospital.
Developed a training program and trained Medical, Nursing and Paramedical staff on higher end
medical equipment usage and also clinical routine maintenance.
Maintained service reports, equipment logs and daily breakdown registers.
Implemented quality system which meet ISO 9000 accreditation/certification requirements
Performed Calibrations with test equipment using critical care equipment and also performed periodic
preventive maintenance of the medical equipment’s for TUV ISO 9002 certification Germany.
Handled PC based Telemedicine Project Cardio Web ECG ON PHONE in the CDR Technology Center and
also familiar about EEG Cerebro Web Medical Equipments
KAMINENI HOSPITAL, HYDERABAD
(KAMINENI GROUP OF HOSPITALS)
DEC 1998 TO MAR 2000
Bio-Medical Engineer:
Worked as a Biomedical Engineer during above period handled medical equipments maintenance,
troubleshooting, Preventive maintenance and calibration.
Specialized in house service training on SIEMEN’S Servo 900C intensive Ventilators.
Arranging technical follow-up.
Instruments handled: Biochemistry, Microbiology, Pathology instruments, X-Ray, Operation Theatre
instruments including C Arm, Anesthesiology machines, Quart ray and ICU instruments such as Cardiac
Monitor, Ventilators and infusion pump ,ECG machine .,Endoscopy ,Laparoscopy, ESWL, TMT, Ultrasound,
Physiotherapy, Baby Incubators, Warmers, Pediatric Equipments,
Routine Works: Regular visits to all the departments to check rectify and solve problems in a daily base.
Reporting: All the feed backs are being reported to the Chief Biomedical Engineer-Biomedical Engineering
Services
Records: Keeping all the instruments’ ID and locations. The date of purchase, service and operating
manuals, equipment log books, Daily breakdown register
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
6
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
TRACK RECORD OF PROFESSIONAL DEVELOPMENT & CERTIFICATION
ema
1. Anesthesia Machine
Manufacturer
Trainer
2. Anesthesia Ventilator
Manufacturer
Trainer
WIPRO GE HEALTHCARE
:
:
:
:
:
:
Model Anesthesia Aestivate 5
GE Healthcare (Datex Ohmeda)
Engr. Enrich D. Malaria
Model 7900 And 7100
GE Healthcare care (Datex Ohmeda)
Enger. Enrico D. Malaria
3. Intensive Care Ventilator (Infant/Pediatric/Adult:
Manufacturer
Trainer
Location
4, Datex Ohmeda Anesthésia work station
Anesthésia ETCO2 Monitors
Training Location
Business Développent Meeting
(Franchisée/Dealer)
Model: ivent 101, ivent 201,
Engstrom Care Station & Breass
GE Health care
Mr Ved Prakash
GE Health care Head Office,
White Field, ITPL, Bangalore
:
:
:
:
Model : 904E, B-30 & Cardiocap S/5 & Patient
Monitoring System
Hyderabad
Wipro GE Health are Office
Hyderabad
:
:
5. Siemens Advia Centaur CP Immunoassays’ System : Model: Centaur CP
Manufacturer
: Siemens Healthcare Diagnostic
Dubai, UAE
Siemens Chemistry Analyzer
Manufacturer
Siemen’s ABG Machine
Manufacturer
:
Dimension RXL
Siemens
Authorized Dealer – Bainouna & Drugs
&Medical Suppliers [Laboratory Equipments],
Republic of Yemen
:
:
:
Rapid Point 405
Siemens
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
7
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
ema
6.
Intensive Care Ventilator (Infant/Pediatric/Adult) :
Manufacturer
:
Trainer
:
7.
Blood Gas Analyzers, Lab Equipments
Manufacturer
8. Gambro Renal Dialysis
Manufacturer
9.
Six Sigma Methodology Training
:
:
:
Model Galileo
Hamilton Medical
Dean Web (Switzerland)
Model ABG(Ciba Corning 248 & Ciba Corning 348)
Bayer
AK-95 & AK-96
Gambro
:
Successfully completed Six Sigma Methodology Training Program, equallanet Yellow belt, received
certificate from Micro Small Medium Enterprises Govt. of India.
Apollo Hospital, Apollo Healthcare City, Jubilee Hills, Hyderabad
Biomedical Equipment Inplant Project Training:
I gained valuable practical training in medical equipment’s maintenance project in Bio-Medical engineering
Department at Apollo Hospitals, Jubilee Hills Hyderabad, India. I gained technical proficiency on medical
equipment’s maintenance.
Attended Medical equipment breakdown calls along with Senior Bio-Medical
Engineers and Chief of Bio-Medical Engineer. Submitted final project report to the ATI-EPI, Govt. of India and
In-Plant project-training certificate received from Senior/Chief Bio-Medical Engineer, Apollo Hospitals, Jubilee
Hills, Hyderabad, India
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
8
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
Educational Background
Master of Science: ema
MSc., Physics & Specialization Electronics
Osmania University, Hyderabad, India
June 2001
MRI Training Course contents Operational, Application and General Maintenance from
Indian Institute of Technology, IIT Bombay
May 2010
Bachelor of Science: B.Sc.[Electronics], Osmania Uniersity, Hyderabad, India
May 1996
Advanced Diploma in Software Engineering,
National Computing Council of India, PACE Institute of Software Technology, India
July 1998
Higher National Technician Course (HNTC) in Bio-Medical Electronics
Advanced Institute for Electronics & Process Instrumentation, Ministry of
Labor, Government of India
Sept 1997
Software/Hard Ware Skills
Scientific Software
: Matlab, Matview
Computer Language
:C
Assembly Languages
: 8051 & 8086
Package
: MS–Office (Word/ Excel/ Power Point),
Operating System
: Windows7, Vista, Xp, Server 2008
Networking
: MCITP(Micro Software Certified Information Technology Professional)
PC/Laptops and PC based Medical Equipment’s software & Hardware Installations as well as Troubleshooting
of various Software/Hardware system support errors.
Assembling and repair of PC’s board level/chip level problems pertaining to Medical Equipments.
Strength & Qualities
Disciplined helpful, friendly and always been in a good mood.
Quick in getting back with answers and always getting back, as promised.
A good understanding of business and eager to learn more.
Ability to manage biomedical engineering department independently.
Well versed with ISO, TUV & SAUDI ARAMCO Policy and Procedures of Biomedical Engineering Department.
Personal Profile
Date of Birth
Nationality
Religion
:
:
:
2-04-1975
Indian
Marital status
Languages Known
:
:
Married
English, Arabic, Urdu, Hindi, Telugu
Islam
MOHAMMAD AHMAD
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India
MOHAMMAD AHMAD, MSC, BME
9
BIOMEDICAL ENGINEER/HOD-BIOMEDICAL
Mob: 0091 9493869689, Email:mdahmadbme786@gmail.com
IEF BIOMEDICAL ENGINEER/HOD/BIOMED ENGINEER
_________________________________________________________________________________________________
ema
#3-5-1100/1/5, SNJ Residency, Rajmohalla Road, Narayanaguda, Hyderabad-500 029, Andhra
Pradesh, India