Chapter 8
Training and development programmes
Multiple Choice Questions
1. The term human resource development reflects the fact that it is no longer
appropriate in modern organisations to focus on just the development of which
group?
a)
b)
c)
d)
workers
employees
consultants
part timers
2. According to your text-book, which of the following is most important for HRD?
a)
b)
c)
d)
to be clearly related to the organisation’s objectives
to be clearly related to the expertise in the department
to be flexible to be able to respond to sudden crisis
to operate as an extension of the HRM department
3. What may be particularly necessary as part of the training process where people
are working in another country?
a)
b)
c)
d)
e-learning
discovery learning
cross-cultural training
activist learning
4. What is the term used to describe the process of helping a new employee to settle
quickly into their job so they become efficient and productive workers?
a)
b)
c)
d)
action learning
discovery learning
sitting by Nellie
induction
5. Which of the following is not a stage in the systematic training cycle?
a)
b)
c)
d)
evaluation
assessing training needs
planning the training
job instruction on a one to one basis
1
6. Which of the following organisations were established in 2001 to cover learning
and skills development in a wide range of areas?
a)
b)
c)
d)
Training and Enterprise Councils
Local Enterprise Councils
Learning and Skills Council
The Qualifications and Curriculum Authority
7. Which of the following organisations are responsible for ‘the enhancement and
improvement of the performance of people involved in development,
management, health and safety and representation of people in the workplace’?
a)
b)
c)
d)
The Qualifications and Curriculum Authority
The Employment National Training Organisation
Training and enterprise councils
Investors in People UK
8. Which of the following organisations aims at improving the quality of training and
development practices by setting national standards and by linking these to the
achievement of business goals?
a)
b)
c)
d)
Investors in People UK
Training and enterprise councils
The Employment National Training Organisation
The Qualifications and Curriculum Authority
9. Which national training schemes exist at advanced and foundation level?
a)
b)
c)
d)
New deal
NVQs
GNVQs
Modern apprenticeships
10. Which of the following is the best definition of a learning organisation?
a) An organisation which facilitates the learning of all its members and continuously
transforms itself.
b) An organisation in which the managers are encouraged to develop
c) An organisation which facilitates the learning of all its members in order to
preserve the status quo
d) An organisation which does a lot of training on an ad hoc basis
2
11. Which of the following is not one of the four principles that underpin the Investors
in People standard?
a)
b)
c)
d)
evaluating
appraising
commitment
action
12. Which of the following is the best term to describe people who guide and suggest
suitable learning experiences for their proteges?
a)
b)
c)
d)
human resource directors
line managers
coaches
mentors
13. Which level of NVQ does the following specification describe? This level
recognises competence in the performance of complex, technical and professional
work activities performed in a variety of settings. There is likely to be a
substantial degree of personal autonomy and responsibility, and it is usually
necessary to demonstrate competence in allocating resources and in management
or supervision.
a)
b)
c)
d)
level 2
level 3
level 4
level 5
14. Which of the following is not a current version of New Deal?
a)
b)
c)
d)
New Deal 25 plus
New Deal 50 plus
New Deal 60 plus
New Deal for lone parents
15. Which of the following is true of modern apprenticeships?
a) employers had no involvement in developing the national standards
b) employers were involved in developing national standards so they are geared to
each industry sector’s requirements
c) different standards are set to meet local needs without any regard to national
standards
d) modern apprentice do not have to complete NVQs or any other qualifications
while working
3
16. Which of the following best describes a Level 1 NVQ?
a) Competence is shown in applying fundamental principles and complex techniques
across a wide range of situations which may often be unpredictable
b) Competence is shown in performing complex, technical and professional activities
in a wide range of settings
c) Competence is shown in a wide range of work activities that are likely to be
routine and predictable
d) There is no need for any competence to be demonstrated since knowledge is all
that is tested
17. When was the national standard for Investors in People first developed?
a)
b)
c)
d)
1960s
1970s
1980s
1990s
18. Which national body now has responsibility for national learning targets?
a)
b)
c)
d)
IiP UK
The Learning and Skills Council
NACETT
Local Learning Skills Councils
19. Which of the following government-led training incentives was involved in the
past in imposing a levy on employers?
a)
b)
c)
d)
The Industrial Training Boards
The Investors in People initiative
TECs
LECs
20. Which of the following is not an objective of the Employment National Training
Organisation?
a) To represent the employment area
b) To develop national, sectoral and local partnerships on wider educational and
training issues
c) To promote employer investment in people as central to competitive business
advantage
d) To set national targets for training and development
4