5600 City Avenue Philadelphia, PA 19131-1395 eCommerce & Web Technologies (MIS 2531) Draft Syllabus ‡ Instructor Name: Office Location: Tel. No.: Fax No.: Email Address: Homepage: Class Meetings: Starting Date: Office Hours: Rubén A. Mendoza Mandeville Hall 378 (610) 660-1639 (610) 660-1229 RMendoza@sju.edu http://www.sju.edu/~rmendoza/ Monday, Wednesday, & Friday, 12:00Noon-12:50pm, MV 206 January 21st, 2004 Monday & Wednesday, 2:00pm to 5:00pm. Other times by appointment COURSE DESCRIPTION This course explores the impact of electronic commerce technologies on business strategy through the study of basic economic principles. The emphasis is on understanding proven free-market concepts, their implications for organizations wishing to participate in the Internet age, and on the proper context for contemporary Internet technologies. After completion of this course, students will be able to analyze emergent and contemporary Internet technologies for their capabilities and organizational fit, and not simply on their promise or hype. Topics covered include the economics of information, Business-toBusiness (B2B), Business-to-Consumer (B2C), and Peer-to-Peer (P2P) business models, the competitive impact of complex network technologies, standards, and collaboration, and specific contemporary technologies. COURSE GRADING POLICY Final course grade will be assigned based on the scale shown below. Please note that extra-credit work is not available at any point during the term. In-Class Exams Lowest grade worth 15% Remaining two worth 20% each Technology Presentations 2 @ 10% each Group work Details announced in class In-Class Participation See scale below Case Study discussion included Final Presentation Group work Details announced in class 55% 20% 15% 10% 1 TOTAL 100% Technical Presentations Students will work in groups to present a particular technology of their choosing in class. Technology topics are subject to instructor approval and may vary from term to term. Additional details about the length and format of the presentation, as well as a partial list of acceptable topics, will be posted on MySJU and announced in class. Use of Blackboard & University email Blackboard will be the preferred method of communication for class-related announcements, events, changes, etc. All course materials will be posted there. It is the student’s responsibility to check Blackboard and his/her University email account regularly. In-Class Participation Grading Scale * Student contributions should be Original Relevant Timely Thoughtful Appropriately brief Student contributions, as defined above, will be graded as follows: 15 pts. - Regular contributions 10 pts. - Frequent contributions 7 pts. - Occasional contributions 4 pts. - Rare contributions 1 pt. - No contributions made 0 pts. - Disruptive classroom, computing, telephone behaviors * In-between scores at instructor’s discretion TEXTBOOK(S) Required: Information Rules. C. Shapiro & H. Varian. (Harvard Business School Press; November 1998). ISBN: 087584863X Other readings as listed in syllabus and/or announced in class HONOR CODE POLICIES Students are expected to adhere to University and Haub Business School rules and guidelines for student behavior. STUDENTS WITH DISABILITIES If you have a documented disability (learning, physical, psychological) for which you are or may be requesting reasonable academic adjustments, you are encouraged to contact Services for Students with Disabilities, 113 Science Center, 610-660-1774 or 610-660-1620 as early as possible in the semester. 2 COURSE SCHEDULE ‡ Dates Jan 21 Jan 23 Jan 26 Jan 28 Jan 30 Feb 2 Feb 4 Feb 6 Feb 9 Feb 11 Feb 13 Feb 16 Feb 18 Feb 20 Feb 23 Feb 25 Feb 27 Mar 1 Mar 3 Mar 5 Mar 8-12 Mar 15 Mar 17 Mar 19 Mar 22 Mar 24 Mar 26 Mar 29 Mar 31 Apr 2 Apr 5 Apr 7 Apr 9 Apr 12 Apr 14 Apr 16 Apr 19 Apr 21 Apr 23 Apr 26-30 ‡ Topic(s) Readings/Activities Course Overview/Introduction Video: The Internet – Behind the Web The Information Economy What is eCommerce/eBusiness? Electronic Markets: Economics & Evolution HTML Tutorial – I Pricing & Versioning Information Preface HTML Tutorial – II Introduction to EDI HTML Tutorial (in-class; laptop required) Borthick & Roth 1993, Kalakota & Whinston 1996 Chapter 1, Grossman et al. 2003 Heng 2003, Sahlman 1999, 2001, Fonda 2003 TBA HTML Tutorial (in-class; laptop required) Chapters 2, 3, Surmacz 2003 Introduction to XML Technology Reports Rights Management Video: Life on the Internet 2.0: Copyright Exam 1 Guest Speaker Kristin Thomson, Organizer/Researcher Future of Music Coalition http://www.futureofmusic.org B2B Exchanges Lock-In Spring Break. No Class. Networks & Positive Feedback Technology Reports Standards Chapter 4, Rainie et al. 2004 Tumolo 2001, Sawhney 2002 Chapters 5, 6 Chapter 7 Chapters 8, 9, Allen & Sriram 2000 Technology Reports Web Services Exam 2 Guest Speaker – TBA Security Technology Reports Easter Break. No Class EasterBreak. No Class. Guest Speaker Joseph McKairnes, BEA Systems Policy Exam Review Exam 3 Group Work Final Presentations SeeBeyond 2002, Gralla 2003a, b Chapter 10, Simmers 2002 Contents and dates subject to change. Guest Speakers may be featured during the term, depending on availability and appropriateness to the topics being discussed. 3 Required Readings* : * Allen, R. H., Sriram, Ram D. (2000). "The Role of Standards in Innovation." Technological Forecasting and Social Change 64(2-3): 171-181. [On Reserve at F.A. Drexel Library] Borthick, A.F., Roth, Harold P "EDI for Reengineering Business Processes," Management Accounting (75:4), October 1993, pp 32-37. Fonda, D. (2003). Will Wal-Mart Steal Christmas? TIME. 162: 54. Gralla, P. (2003a). What is Service-Oriented Architecture? searchWebServices.com, May 6. Gralla, P. (2003b). What is Service-Oriented Architecture? Part Two. searchWebServices.com, May 20. Grossman, L., Buechner, Maryanne Murray, Thottam, Jyoti, Friedhoff, Stefanie, Roston, Eric, Taylor, Chris (2003). Search and Destroy. TIME. 162: 46. Heng, M. S. (2003). "Understanding Electronic Commerce From a Historical Perspective." Communications of the Association for Information Systems Volume 12, pp. 104-118. [On Reserve at F.A. Drexel Library] Kalakota, R., Whinston, Andrew B. (1996). Electronic Commerce: A Manager's Guide, AddisonWesley Longman, Inc – Chapter 9 – Interorganizational Commerce and EDI [On Reserve at F.A. Drexel Library] Rainie, L., Madden, Mary, Hess, Dan, Mudd, Graham (2004). The impact of recording industry suits against music file swappers. Washington, D.C., The Pew Charitable Trust Internet & American Life Project: 6. (http://www.pewinternet.org/reports/pdfs/PIP_File_Swapping_Memo_0104.pdf) Sahlman, W. A. (1999). "The New Economy Is Stronger Than You Think." Harvard Business Review: 99. Sahlman, W. A. (2001). "In Praise of Irrational Exuberance." Harvard Business Review: 2. Sawhney, M. (2002). "Putting the Horse First," CIO Magazine. (http://www.cio.com/archive/051502/netgains.html) SeeBeyond White Paper (2002). Web Services (http://www.seebeyond.com/products/whitepapers/WebServicesWhitepaper.pdf) Simmers, C. A. (2002). "Aligning Internet Usage with Business Priorities." Communications of the ACM 45(1): 71. Surmacz, J. (2003). The Personalization Myth, CIO.com. (http:// www2.cio.com/metrics/2003/metric621.html) Tumolo, M. (2001). "Business-to-Business Exchanges." Information Systems Management 18(2): 54-62. Links to readings will be available via Blackboard unless otherwise noted. 4