Medical Office Prep_Unit Benchmarks
Culminating Activity (Unit Product) Description: Students work in pairs to choose a work dilemma to solve and who to talk to about it,
then write a conversation between stakeholders.
Section Product:
 Learners will produce…
1. medical assistant job
summary
Reading/Writing Skills
Strategies
 summarize key points
 scan for key information
Speaking/Listening Skills Grammar:
Strategies
Basic Literacy:
 listen for gist
 form questions
Numeracy:
Technology:
 navigate web (basic)
 use web sites to get a
career overview
2. completed respiratory
system terms exam
 make and use flashcards
 label diagrams
 listen for key words

3. presentation of
appointment request /
scheduling phone call

record appointment
 professional phone
times and basic contact etiquette
information
4. student-generated list of  read a dialogue
professional problem critically evaluate text
solving conversation
guidelines
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
 reach consensus with a
partner when confronted
with a dilemma

 interpret a scheduling
calendar
 use future tense to make
predictions
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Medical Office Prep_Unit Benchmarks
Unit Theme: Medical Office Assistant
ELL Level: _3/4___________
Culminating Activity Description:
Students work in pairs to choose a work dilemma to solve and who to talk to about it, then write a
conversation between stakeholders.
Timeline Section Product 1
Benchmarks
5 hours medical assistant see above
job summary
Materials
Activity Product 1 Activity Product 2
Medical Office Prep Class schedule scan
Visit from Medical
Schedule, schedule scan worksheet
Office Prep Student
worksheet, and answer
– questions
key
Activity Product 3
Visit from Medical
Office Prep Student
– notes on answers
Visit from Medical Office
Prep Student – questions
and notes
Activity Product 4 Activity Product 5 Activity Product 6
Medical Assistant Job
Summary - teacher notes Individual job
summary cards
Job summary cards
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
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Medical Office Prep_Unit Benchmarks
Timeline Section Product 2 Benchmarks
Materials
4 hours
completed
see above
respiratory system
respiratory system
teacher notes
terms exam
respiratory system
video
Activity Product 1 Activity Product 2 Activity Product 3
video sentence strips respiratory
flashcards
vocabulary pop-up
respiratory video
sentence strips
respiratory system
diagram (labeled),
terms and definitions
respiratory
vocabulary pop-up
cards
Activity Product 4 Activity Product 5 Activity Product 6
flashcard study
class labeled
session
respiratory diagram
blank notecards (for
sets of student
flashcards)
label post-its for
labeling warm-up
respiratory system
test
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
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Medical Office Prep_Unit Benchmarks
Timeline Section Product 3 Benchmarks
Materials
3 hours presentation of
see above
fake phones
appointment request
/ scheduling phone
conversations at work:
call
scheduling – teacher notes and
worksheet
Activity Product 1 Activity Product 2
standard calendar evaluation and
for Dr. Madrigal – scheduling of
based on scheduling appointment
rules
requests
Activity Product 3
phone conversation
to schedule an
appointment/record
on calendar
“I Need to see the Doctor!”
cards
scheduling calendars – open,
busy
Activity Product 4 Activity Product 5 Activity Product 6
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
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Medical Office Prep_Unit Benchmarks
Timeline Section Product 4 Benchmarks
Materials
3 hours student-generated
see above
professional behavior at work –
list of professional
teacher notes and student sheet
problem-solving
conversation
“Now what?” scenarios – cards
guidelines
decision-making at work –
teacher notes and worksheet
Activity Product 1
professional
behavior at work
student sheet –
self-evaluation of
professional
behavior – verbal
and written
Activity Product 2 Activity Product 3
Now What scenarios Now What – write
– predict outcomes about what you
of problem-solving would do in the
conversations
situation
Activity Product 4 Activity Product 5 Activity Product 6
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
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Medical Office Prep_Unit Benchmarks
Calendar
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Activity Product
Section Product
AP 1-1
AP 1-4
AP 1-4
SP 1, AP 1-2
AP 1-3
AP 2-1
AP 2-2
AP 2-3
AP 2-4, 2-5
SP 2
AP 3-1
AP 3-2, 3-3
SP 3
AP 4-1
AP 4-2
AP 4-2
AP 4-3, SP 4
CA
CA
CA
Plan
New learner orientation, Medical Office Prep overview & self-evaluation, schedule scan
Start bls.gov job summary
Complete bls.gov job summary
Read complete class-generated job summary; prepare for student visit
Student visit; debrief student visit
Watch & discuss respiratory system video, video sentence strips
Watch & discuss video again, vocabulary pop up
Respiratory system diagram overview, create flashcards
Flashcard study session; labeling practice as class
Respiratory system test
Appointment warm-up conversations, start “Conversations at Work: Scheduling”
Complete “Conversations at Work: Scheduling”
“I Need to See the Doctor” conversations and scheduling – create and demo conversations
Professional Behavior at Work – read, discuss; self-evaluate
Start “Decision-Making at Work”
Continue “Decision-Making at Work”
Complete “Decision-Making at Work”; create poster of guidelines
Begin Culminating Activity
Complete Culminating Activity
Extension activity or flex day
Eloise Teisberg-Hubbs Center EL Civics 4/30/10
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