Information Management Toolkit for Early Year Providers Document Owner Elizabeth Barber – Records Manager Tel: 03000 415812 elizabeth.barber@kent.gov.uk Version April 2015 Contents 1. 2. 3. 4. 5. 6. 7. 8. Introduction Using the Information Management Toolkit Information Security Information Sharing Disposal of Records Retention Guidelines Review of Toolkit Supporting Documentation NOT PROTECTIVELY MARKED 1 1. Introduction The information management toolkit is designed to assist early years providers to fulfil their obligations under the Statutory Framework for the Early Years Foundation Stage 2014 (EYFS) by keeping their records to the appropriate standards. The EYFS states that: ‘Providers must maintain records and obtain and share information (with parents and carers, other professionals working with the child, the police, social services and Ofsted or the childminder agency with which they are registered, as appropriate) to ensure the needs of all children are met.’ 2. Using the records management toolkit The retention guidelines on pages 6 to 11 are intended to be as exhaustive as possible. If settings do not create all of these records there is no need to create additional records. The retention guidelines are only guidelines, if in doubt please take legal advice. The responsibility of maintaining and retaining approporiate records remains with the individual settings. Individual settings may wish to undertake their own business risk assessments if it is considered that the retention periods outlined are not appropriate. If you have any queries about record retention please contact Elizabeth Barber, Records Manager on 03000 415812 or elizabeth.barber@kent.gov.uk. 3. Information Security Much of the information created, received and managed by settings will contain personal information which is considered ‘sensitive’ under the Data Protection Act 1998. As a data controller, you must ensure that personal and sensitive information is appropriately secured and protected against unauthorised or illegal processing. What happens when data gets lost? Information security is probably the most important area for settings to concentrate on. The loss of or unauthorised access to personal information is likely to cause most harm to children, parents or staff and could result in the Information Commissioners Office (ICO) taking action. Individuals have a right to take action for compensation if loss of personal information causes them damage or distress. The ICO now has the power to impose a monetary penalty of up to £500,000 for serious contraventions of the data protection principles. So not taking security seriously causes a reputational risk and could cost providers money. NOT PROTECTIVELY MARKED 2 All personal data, whether paper-based or electronic, must be kept secure to prevent accidental loss, damage or destruction. The extent of the security measures required will depend on the sensitivity of the data. Information security within a setting means guaranteeing the confidentiality, integrity and availablility of the information. Paper-based records All paper-based records should be kept secure when they are not in use, in lockable desks, filing cabinets or cupboards and the keys should be kept in a safe place. If paper-records need to be taken off the premises they should be stored in a secured lockable box or briefcase and put in the boot of the vehicle. Records should not be left in a vehicle on open view, left in the boot overnight or for any extended period of time. Electronic records Records held on electronic devices (e.g. laptops, computers, smart phones) should be password protected and mobile phones should be encrypted. Information should never be left up on a screen if the device is unattended. If using electronic devices to process personal information ensure you have up-todate virus protection software installed. If using a home computer, no other members of the household should have access to the device or the information contained on it. Any documents produced should be stored on external hard drives which should be encrypted where appropriate. If no alternative, use encrypted datasticks for the transportation of personal information but ensure that the information held on that device is not the principal copy (primary record). Like paper-based records, any devices containing personal information should not be left in a car on open view and not left in the boot of a car overnight or for any extended period of time. NOT PROTECTIVELY MARKED 3 Emailing If sending confidential information by email, you need to think about information security issues. Where possible personal information should not be transported using email unless the sender and receipient both have secure email accounts or are using encryption techniques. Never send personal information in the text of an e-mail. If necessary make sure that the information is in an MS Office document attached to the e-mail and password protected. REMEMBER 4. Information Sharing Information sharing can take place with a number of organisations and individuals. It is important that information is shared with the right people in the right way. Before sharing information with agencies or partners outside of the setting, you must check that you have their permission, and in the case of sensitive personal information, the explicit consent of the data subject (other than when such sharing is a statutory requirement). NOT PROTECTIVELY MARKED 4 Where parents or individuals request access to information this should be dealt with in accordance with providers obligations under the Data Protection Act 1998 and where relevant Freedom of Information Act 2000. For further guidance on the responsibilities of providers, please visit the ICO’s website at the following link: https://ico.org.uk/. 5. Disposal of Records Records which have been identified for disposal must be destroyed in a way which reflects the sensitivity or confidentiality of the information which the record contains. Inappropriate disposal of information could lead to an information security breach. This could result in a fine from the ICO and serious reputational damage. Any records containing sensitive personal information should be shredded or if they are held electronically deleted from the storage media and the recycle bin (if electronic records are stored on CD/DVD then these should also be shredded). You must keep a record of when and which records have been destroyed. Please see sample disposal schedule below: Sample Disposal Schedule The following records were destroyed according to the retention period laid down in the early year provider’s retention schedule or on the authorisation of the officer named below* *delete as appropriate File Reference Brief description On whose authority NOT PROTECTIVELY MARKED Method of disposal 5 6. Records Guidelines IMTKE1 Records to be kept by Registered Persons - All Cases Basic file description Data Statutory Prot Provisions Issues Retention Period [operational] IMTKE1.1 The name, home address and date of birth of each child who is looked after on the premises Y Closure of setting + 50 years [These could be required to show whether or not an individual child attended the setting in a child protection investigation] IMTKE1.2 The name, home address and telephone number of a parent of each child who is looked after on the premises Y IMTKE1.3 The name, address and telephone number of any person who will be looking after children on the premises Y Statutory Framework for the Early Years Foundation Stage September 2014 - Page 30 Statutory Framework for Early Years Foundation Stage September 2014 – Page 30 If this information is kept in the same book or on the same form as in IMTKE1.1 then the same retention period should be used as in IMTKE1.1 If the information is stored separately, then destroy once the child has left the setting (unless the information is collected for anything other than emergency contact) See CS33.4.5 below NOT PROTECTIVELY MARKED KCC Retention Schedule Reference Number CS1.7.1 CS1.7.2 CS1.7.3 6 IMTKE1 Records to be kept by Registered Persons - All Cases Basic file description Data Statutory Prot Provisions Issues IMTKE1.4 A daily record of the names of children looked after on the premises, their hours of attendance and the names of the persons who looked after them Y IMTKE1.5 A record of accidents occurring on the premises and incident books relating to other incidents Y IMTKE1.6 A record of any medicinal product Y administered to any child on the premises, including the date and circumstances of its administration, by whom it was administered, including medicinal products which the child is permitted to administer to himself, together with a record of parent’s consent Retention Period [operational] The regulations say that these records should be kept for a reasonable period from when the child leaves. (for example 3 years)If these records are likely to be needed in a child protection setting (see CS1.7.1 above) then the records should be retained for closure of setting + 50 years Statutory DOB of the child involved in the Framework for accident or the incident + 25 years Early Years If an adult is injured then the Foundation accident book must be kept for 7 Stage September years from the date of the incident 2014 – Page 26 Statutory DOB of the child being given/taking Framework for the medicine + 25 years Early Years Foundation Stage September 2014 – Page 25 NOT PROTECTIVELY MARKED KCC Retention Schedule Reference Number CS1.7.4 CS1.7.5 CS1.7.6 7 IMTKE1 Records to be kept by Registered Persons - All Cases Basic file description Data Statutory Prot Provisions Issues Retention Period [operational] IMTKE1.7 Records of transfer Y IMTKE1.8 Portfolio of work, observations and so on IMTKE1.9 Birth certificates Y One copy is to be given to the parents, one copy transferred to the Primary School where the child is going To be sent home with the child IMTKE2 Y Once the setting has had sight of the birth certificate and recorded the necessary information the original can be returned to the parents. There is no requirement to keep a copy of the birth certificate. KCC Retention Schedule Reference Number CS1.7.7 CS1.7.8 CS1.7.9 Records to be kept by Registered Persons - Day Care Basic file description Data Statutory Prot Provisions Issues NOT PROTECTIVELY MARKED Retention Period [operational] KCC Retention Schedule Reference Number 8 IMTKE2 Records to be kept by Registered Persons - Day Care Basic file description Data Statutory Prot Provisions Issues Retention Period [operational] IMTKE2.1 The name and address and telephone number of the registered person and every other person living or employed on the premises Y See IMTKE2 below IMTKE2.2 A statement of the procedure to be followed in the event of a fire or accident N IMTKE2.3 A statement of the procedure to be followed in the event of a child being lost or not collected N IMTKE2.4 A statement of the procedure to be followed where a parent has a complaint about the service being provided by the registered person N Statutory Framework for Early Years Foundation Stage September 2014 – Page 31 Statutory Framework for Early Years Foundation Stage September 2014 – Page 27 Statutory Framework for Early Years Foundation Stage September 2014 – Page 30 Statutory Framework for Early Years Foundation Stage September 2014 – Page 30 to 31 NOT PROTECTIVELY MARKED KCC Retention Schedule Reference Number CS1.7.10 Procedure superseded + 7 years CS1.7.11 Procedure superseded + 7 years CS1.7.12 Until superseded CS1.7.13 9 IMTKE2 Records to be kept by Registered Persons - Day Care Basic file description IMTKE2.5 A statement of the arrangements in place for the protection of children, including arrangements to safeguard the children from abuse or neglect and procedures to be followed in the event of allegations of abuse or neglect IMTKE3 IMTKE3.2 IMTKE3.3 Retention Period [operational] N Closure of setting + 50 years [These could be required to show whether or not an individual child attended the setting in a child protection investigation] Statutory Framework for Early Years Foundation Stage September 2014 – Page 16-17 KCC Retention Schedule Reference Number CS1.7.14 Other Records - Administration Basic file description IMTKE3.1 Data Statutory Prot Provisions Issues Financial records – accounts, statements, invoices, petty cash etc Insurance policies – Employers Liability Claims made against insurance policies – damage to property Data Statutory Prot Provisions Issues N Retention Period [operational] N The policies are kept for a minimum of 6 years and a maximum of 40 years depending on the type of policy Y Employers Liability Financial Regulations KCC Retention Schedule Reference Number Current year + 6 years Case concluded + 3 years NOT PROTECTIVELY MARKED 10 IMTKE3 Other Records - Administration Basic file description IMTKE3.4 Claims made against insurance policies – personal injury IMTKE3.5 Personal Files - records relating to an individual’s employment history IMTKE3.6 Pre-employment vetting information (including CRB checks) IMTKE3.7 Staff training records – general IMTKE3.8 Training (proof of completion such as certificates, awards, exam results) IMTKE3.9 Premises files (relating to maintenance) IMTKE3.10 Risk Assessments Data Statutory Prot Provisions Issues Y Retention Period [operational] Y Termination + 6 years then review N DBS guidelines Case concluded + 6 years Date of check + 6 months Y Current year + 2 years Y Last action + 7 years N Cessation of use of building + 7 years then review Current year + 3 years N KCC Retention Schedule Reference Number NOT PROTECTIVELY MARKED 11 7. Review of Toolkit This toolkit will be reviewed when required. 8. Information, Advice and Guidance Further information relating to records management, information security and information sharing can be found via the following links: http://www.kelsi.org.uk/school_management/day-today_administration/access_to_information/records_management.aspx. Useful Contacts Advice on records management, please contact Elizabeth Barber - Records Manager 03000 415812 Advice on information security and sharing, please contact Michelle Hunt - Information Governance Specialist 03000 416286 elizabeth.barber@kent.gov.uk michelle.hunt@kent.gov.uk . NOT PROTECTIVELY MARKED 12