BEFORE THE IOWA WORKERS’ COMPENSATION COMMISSIONER ______________________________________________________________________ : DEBRA JOHANN, : : Claimant, : : vs. : : File No. 5042392 UNIVERSITY OF IOWA HOSPITALS : AND CLINICS, : : ARBITRATION STATE OF IOWA, : : DECISION Self-Insured, : Insurance Carrier, : Defendant. : Head Note Nos.: 1802, 1803, 2500, 4100 ______________________________________________________________________ STATEMENT OF THE CASE Debra Johann, claimant, has filed a petition in arbitration and seeks workers’ compensation benefits from University of Iowa Hospitals and Clinics, employer, selfinsured by the State of Iowa, defendant. This matter was heard in Des Moines, Iowa on September 10, 2013 and was fully submitted on November 4, 2013. The record consists of the testimony of claimant and of Jon Maynard as well as claimant’s exhibits 1 through 41 and 43 through 551, and defendant’s exhibits A through R. Briefs of the parties submitted were reviewed. ISSUES The parties have submitted the following issues for determination: 1 1. The ending date of temporary total disability or healing period benefits. 2. Whether the claimant is entitled to permanent partial disability benefits or permanent total disability benefits, if any. 3. Whether claimant is entitled to be found permanently and totally disabled under Iowa Code section 85. 34(3) or the “odd-lot” doctrine. 4. Commencement date of any permanent disability benefits. Exhibits 4, 5, 28, 29, 35, 38, and 49 were “reserved” and not submitted. JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 2 5. Whether claimant is entitled to payment of certain medical bills and medical mileage. 6. Assessment of costs. STIPULATIONS The parties have agreed claimant sustained an injury on May 3, 2011 that arose out of and in the course of her employment with the University of Iowa Hospitals and Clinics. The parties agree the claimant’s weekly rate is $382.12 per week. The parties stipulated that defendant is entitled to a credit for long term disability benefits that defendant has been paying. FINDINGS OF FACT AND CONCLUSIONS OF LAW The undersigned having considered all of the testimony and evidence in the record finds: Debra Johann, claimant, was 47 years old at the time of the hearing. Claimant graduated from high school and attended one semester at a community college. Claimant graduated from cosmetology school and was licensed to provide cosmetology. (Transcript page 31) Claimant obtained an intermediate certification for EMT from Kirkwood Community College. Claimant’s tax records show she earned $4,360.00 in 2008, $2,105.00 in 2009, $5,827.00 in 2010, $20,689.00 in 2010 and $10,476.00 in 2011. (Ex. 25, p. 1) Claimant worked for defendant University of Iowa Hospitals and Clinics from October 2010 through May 2012. (Ex. 11, p. 7) At the time of the hearing claimant was attending Kirkwood Community College, majoring in health information technology. (Ex. 11, p. 3) She expected to complete her degree in 2016. (Tr. p. 32; Ex. 27, p. 5) Claimant testified she arranged to go back to Kirkwood to get this degree after she was laid off by the University of Iowa Hospitals and Clinics (UIHC) in May 2012. (Tr. p. 33) Claimant’s work history consists of some food service, food processing at a factory, cosmetology and EMT before she was hired by the UIHC on October 7, 2010 as a certified nursing assistant in the emergency department. (Ex. 27, pp. 3, 4) Claimant said she was generally in good health before the May 3, 2011 injury. She had no work restrictions. Claimant said her doctors have restricted her to sedentary work at this time. (Tr. p. 36) Claimant testified that she was not allowed to return to work as a CNA in the emergency room after her injury. (Tr. p. 43) Claimant was off work for about six weeks and was offered a position in the EMSLRC department at the UIHC. (Tr. p. 50) Claimant performed data processing and assisted in a research project in the EMS departments. (Ex. 11, pp. 8, 9) Claimant and a co-worker were moving boxes of copy paper on May 5, 2011 at work. Claimant was lifting a box and felt a pop in her back. Claimant finished moving the boxes of paper and finished her shift. Claimant reported her injury to her employer JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 3 on that day. (Ex. 1, p. 1) Claimant was in pain the next morning and had her daughter take her to the emergency room. (Tr. p. 46) Claimant testified the box of paper weighed about 50 pounds. (Ex. 11, p. 11; Tr. p. 41) Nicole Horning, who was working with claimant at the time of her injury, provided two statements. On one statement she said the boxes of paper claimant was lifting were approximately 25 pounds. The boxes were full of paper. (Ex. 44, p. 2) In her second statement she stated that the boxes of paper were full when claimant moved them on May 3, 2011. (Ex. 30, p. 2) Based upon claimant’s testimony, witness testimony and the evidence, I find claimant was lifting a box of paper that weighed approximately 50 pounds when she injured her lower back. On May 4, 2011 claimant was seen at the UIHC Emergency Room. Claimant had low back pain since the previous night, weakness and numbness throughout the right lower extremity. (Ex. 2, p. 2) An MRI was performed and claimant was diagnosed with low back pain with L5 radiculopathy due to disc herniation. (Ex, 2, p. 6) Radiology reported, “L4-5 R paracentral disc herniation abutting L5 and possibly S1 nerve roots. This is new since 2005 exam.” (Ex. 2, p. 10) The impression was, “1. Right paracentral disc protrusion with annular tear at L4-L5.” (Ex. 2, p. 11) Andrew Weiss M.D.’s impression was “Acute L4-L5 paracentral disc herniation. (Ex. 2, p. 12) On May 11, 2011 Sergio Mendoza, M.D. examined claimant. His assessment was a work-related injury with an L4-L5 right-sided disc herniation and recommended a selective L5 nerve root injection. (Ex. 2, p. 38) The injection was performed on May 20, 2011. Dr. Mendoza’s assessment on May 23, 2011 was “L4-L5 disc herniation. Rightsided radiculopathy. Right-sided groin pain.” (Ex. 2, p. 43) On August 3, 2011 Dr. Mendoza noted claimant had minimal improvement with conservative measures and recommended surgical intervention. (Ex. 2, p. 69) On October 14, 2011, Dr. Mendoza performed a pre-surgery physical. Dr. Mendoza advised claimant that the surgery was likely only to help the leg pain and not the back pain. (Ex. 2, p. 27) Claimant had back surgery on October 20, 2011, for laminotomy with decompression of nerve roots, including partial foraminotomy and/or excision of herniated disk. The post-operative diagnosis was lumbar radiculopathy. (Ex. 2, p. 86) The surgery identified a large protruding disk. (Ex. 2, p. 87) On November 1, 2011 claimant was allowed to return to sedentary work. (Ex. 2, p. 113) On August 10, 2011 claimant underwent a functional capacity evaluation (FCE). The report stated the claimant showed inconsistent reliability. (Ex. R, p. 1) The report stated claimant could work within the medium category of work. (Ex. R, p. 2) Claimant had an EMG/nerve conduction study in December 2012, which did not show lumbosacral radiculopathy but did show evidence of a polyneuropathy. (Ex. A, p. 127; Ex. 2, p. 185) Claimant was examined at UIHC for low back pain and right lower extremity pain on June 28, 2013. (Ex. 2, p. 203) The assessment was myofascial muscle pain and noted that claimant’s depression and anxiety were a barrier to the treatment of the pain. (Ex. 2, p. 209) On August 6, 2013 claimant was evaluated at the Community Health Center. Claimant was assessed with major depressive disorder, recurrent, moderate, with underlying dysthymia. (Ex. 34, p. 2) JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 4 On September 30, 2011, Anthony Sciorrotta, D.O. performed a record review and report. (Ex. 6, pp. 1 – 11) Dr. Sciorrotta did not examine the claimant. Dr. Sciorrotta wrote, It is my opinion that Ms. Johann sustained a lumbar strain/sprain on 5/3/11 while lifting a box of paper. Prior to this injury Ms. Johann had a long history of lower back pain, lower extremity weakness, as well as multiple joint pains. As documented in the medical review, Ms. Johann was seen on multiple occasions in the past for these complaints. … In my opinion, the work-related incident of 5/3/11 resulted in an exacerbation of Ms. Johann’s preexisting conditions. … As stated above, it is my opinion within a reasonable degree of medical certainty that the work incident on 5/3/11 did not cause and/or accelerate the need for the recommended L4-5 microdiskectomy. (Ex. 6, pp. 9, 10) Dr. Sciorrotta noted that claimant had a number of the same symptoms before her May 3, 2011 injury as after the work injury. Dr. Sciorrotta stated claimant could be placed at maximum medical improvement as of June 29, 2011. (Ex. 6, p. 10) On August 15, 2012 Dr. Mendoza wrote claimant’s attorney. In this letter Dr. Mendoza stated the claimant has a well-documented history of fibromyalgia and musculoskeletal complaints going back several years. Dr. Mendoza wrote that claimant reported a traumatic injury lifting a ream of paper. Dr. Mendoza said that the lifting of a ream of paper was not the cause of any permanent impairment. (Ex. D, p.1) Claimant’s attorney contacted Dr. Mendoza and informed him that claimant was carrying several reams of paper weighing up to 50 pounds when she injured her back. (Ex. 8, p. 1) On September 7, 2012 Dr. Mendoza revised his prior opinion and concluded that the claimant carrying several reams of paper was significant enough to be an acute aggravation of her symptoms and caused the need for her back surgery. (Ex. 9, p. 1) If the box of paper weighed 25 pounds or less Dr. Mendoza was not able to state with 51 percent medical certainty that the lifting caused or accelerated the need for surgery. (Ex. 10, p. 1) Dr. Mendoza examined claimant on July 3, 2013. Dr. Mendoza’s assessment was, Debra Johann is a 45-year-old female who is status post L4-L5 laminectomy and diskectomy on October 20, 2011. She remains painful in her right lower extremity, although there is no clear anatomical cause for JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 5 her pain. She is likely to have central sensitization syndrome in light of the chronic pain that was caused from a previous ruptured disk. (Ex. 2, p. 213) Dr. Mendoza recommended an intensive back rehab program and claimant continue sedentary work. (Ex. 2, p. 213) On July 24, 2013 Joseph Chen, M.D. examined claimant for her chronic low back pain. Dr. Chen noted claimant had predominantly mechanical and myofascial low back pain. Dr. Chen recommended claimant would benefit from the Spine Center’s approach. (Ex. 2, p. 225) Dr. Chen did not recommend a spinal cord stimulator for the claimant. (Ex. 2, p. 226) On August 13, 2013 claimant was examined at the Chronic Pain Clinic at UIHC for diffuse chronic pain. (Ex. 2, pp. 231 – 240) The examination recommended a multimodality approach to manage claimant’s pain including pain psychologist, home exercise, aqua therapy and a TENS unit. (Ex. 2, pp. 237, 238) On October 6, 2011 the defendant sent claimant a letter informing claimant, based upon a report of Dr. Sciorrotta, the employer was terminating her workers’ compensation benefits and denying further medical care. (Ex. 7, p. 1) Claimant’s last payment of workers’ compensation benefits was November 4, 2011. (Ex. H, p. 1) On October 20, 2011 claimant had back surgery. (Tr. p. 54) Claimant returned to work after her surgery on November 7, 2011. Claimant worked in two different positions, EMLRC and ER Research. Both were sedentary work that claimant could perform. (Tr. p.122) Claimant was working 36 hours per week until her termination. (Tr. p. 77) Claimant received a notice on May 16, 2012 she was being terminated after a three month ADA referral period, and the employer did not have a position available for her. (Ex. 45, p. 1) Claimant testified that she was not allowed to work after May 10, 2012. (Tr. p. 60) Claimant looked for clerical work, work through temp agencies and work at ACT, Geico and some health care positions after her discharge. (Tr. p. 65; Ex. 24, pp. 1 – 17) Claimant has asked for and is receiving accommodation by Kirkwood Community College. She has been granted additional time to take tests. (Tr. p. 63; Ex. 52, p.1) Claimant was an owner-operator of a hair salon from 1998 until 1994 in Newton, Iowa and operated a hair salon in Blairstown, Iowa from 1995 until 2010. (Tr. p. 110) Claimant testified and provided in an answer to an interrogatory that she is no longer able to work in her yard, vacuum, scrub floors and perform many household chores. (Ex. 27, p. 17) Claimant received long term disability through the UIHC. (Ex. K, p. 1) Claimant is requesting medical expenses. (Ex. 39) Claimant testified the acupuncture, massage and chiropractic care helped her back pain. (Tr. pp. 148 – 150; JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 6 Ex. 27, p. 19) Claimant contacted the UIHC on July 8, 2011 and asked if acupuncture and massage therapy could be paid by workers’ compensation and was told it would not be paid for by workers’ compensation. (Ex. 2, p. 65) On January 6, 2012 Dr. Mendoza wrote, “Debra Johann suffers from right L5 radiculopathy and would benefit from regular acupuncture treatments to help with pain control.” (Ex. 2, p. 162) Claimant said that the acupuncture she had helped with her pain. (Ex. 11, p. 16) Claimant said the chiropractic care at Washington Street Chiropractic and HealthSource did not improve her symptoms. (Ex. 11, p. 16) Claimant reported that the massage helped her for a short time. (Ex. 11, p. 16) Claimant is requesting mileage from October 2011 that is identified in Exhibit 40. (Tr. p. 138) Jon Maynard was called by the claimant to testify. Mr. Maynard and claimant have been dating since July, 2009 and now live together. (Tr. p. 14) Mr. Maynard said that before the work injury of May 3, 2011 claimant led an active lifestyle, which included bike riding, hiking, gardening and running her beauty shop. Mr. Maynard testified claimant’s activities have been significantly changed after her work injury of May 3, 2011. Mr. Maynard stated he performs the household chores or hires them out. He said claimant has difficulty in traveling and that she is not able to go out like she did before her injury. (Ex. 11, pp. 22, 23) Claimant has an extensive medical history before the May 3, 2011 injury. (Ex. 27, pp. 7 – 9) Claimant had extensive burns from a house fire and PTSD from the trauma caused by the fire. She has had a history of migraines. Claimant was in a motor vehicle accident in 1985 and fractured some vertebrae in her back. (Tr. p. 88) Claimant was receiving chiropractic treatment from 2003 through 2005 for her lower back and right hip. (Ex. C, pp. 1 – 9) Claimant had chiropractic care from December 2010 through April 2011. (Ex. C, pp. 10 – 23) Claimant testified the fracture was in the thoracic spine and did not cause her any issues. (Tr. p. 91) Claimant was seen at the UIHC in May 2005 for a two month history of low back pain. (Ex. A, pp. 1 – 10) She also was seen in October 2005. The results of her examinations showed she had mild degenerative disk disease at L4-L5 and old compression fracture vs. physiologic narrowing at T11 and T12. (Ex. A, p. 10) Claimant was seen at UIHC in April 2008 after having 72 hours of low back pain. (Ex. A, p. 28) Claimant was diagnosed with fibromyalgia in May 2010. (Ex. A, p. 79) In June 2010, claimant was diagnosed with depression. (Ex. A, p. 94) Claimant had total left knee arthroplasty in 2007. (Ex. A, p. 52) On October 26, 2008 claimant fell and hurt her knee and lower back. (Ex. A, p. 59) Claimant was assessed with lumbar muscle strain. (Ex. A, p. 61) Claimant saw Charles Clark, M.D. on March 26, 2011 as a follow-up to a knee replacement he performed in 2007. (Ex. 31, p. 2) Claimant said she was complaining of general joint pain, and the pain she felt on May 5, 2011 was different than her complaint to Dr. Clark. (Tr. p. 49) Dr. Clark noted increased pain with straight-leg raise. He noted there was a possibility of radiculopathy, but that seems to be less likely. He recommended a return visit to the clinic in two years. His diagnosis was hip pain, JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 7 arthritis and foot pain. (Ex. 31, p. 4) Claimant reported diffuse joint pain on April 14, 2011. (Ex. A, p. 107) On July 31, 2013 Dr. Clark wrote to claimant’s attorney that he did not assess that claimant had radiculopathy; he only raised the possibility. (Ex. 33, p. 1) On May 16, 2013, Robert Milas, M.D. performed an independent medical examination (IME). Dr. Milas wrote, “My impression at this time is that of a lumbar radiculopathy secondary to the herniated lumbar disc at the L4-L5 level.” (Ex. 13, p. 2) Dr. Milas rated the claimant with a 23 percent impairment to the whole body. He did not believe claimant would benefit from additional medical and surgical interventions and said claimant should be limited to sedentary work. He put the claimant at maximum medical improvement as of March 13, 2013. (Ex. 13, p. 2) On May 17, 2013, Richard Neiman, M.D. performed an IME. (Ex. 16, pp. 1 – 6) Dr. Neiman’s opinion was the incident on May 3, 2011 was the cause of claimant’s back problems and the resulting surgery. He provided a 20 percent whole person impairment. He provided restrictions of lifting repetitively 5 to 10 pounds, maximum 20 pounds, not over 4 times an hour. He recommended avoiding excessive flexion and extension, lateral flexion and rotation of the spine. He recommended that claimant be able to change positions--sitting to standing, once an hour. (Ex. 16, p. 5) Dr. Neiman disagreed with the IME performed by Dr. Sciorratta. Based upon my review of the history, I strongly disagree with the reports of Dr. Anthony Sciorratta. … I honestly have no idea where the independent reviewer is coming from. The objective findings and the history is about as good as one could find. To state this is a pre-existing problem to the incident is inconsistent with the records that have been provided and the objective MRI scans. (Ex. 16, pp. 4, 5) On July 7, 2013 Kent Jayne, Diplomate, American Board of Vocational Experts, provided a vocational economic assessment. (Ex. 18, pp. 1 – 17) Mr. Jayne concluded claimant would not be able to perform her past work in the emergency department or her work as a cosmetologist based upon the restriction provided by Dr. Neiman. (Ex. 18, p. 10) Mr. Jayne noted that the claimant’s medications and her chronic pain may have affected her cognitive abilities, which he measured to below average. (Ex. 18, pp. 11, 12) Mr. Jayne concluded claimant was precluded from working in any stable branch of the labor market. (Ex. 18, p. 17) Shannon Ford, MA, CRC, provided a vocational assessment report on August 13, 2013. (Ex. E, pp. 1 – 11) Ms. Ford concluded with the restrictions provided by Dr. Mendoza, Dr. Milas and Dr. Neiman, claimant could perform sedentary work, although she noted claimant could not perform her past work. (Ex. E, p. 8) JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 8 On August 20, 2013 Mr. Jayne responded to Ms. Ford’s report. He noted Ms. Ford did not meet with claimant. (Ex. 47, p. 1) He also opined Ms. Ford did not properly consider the objective testing he had performed and did not believe claimant met the average worker traits for six jobs Ms. Ford recommended. (Ex. 47, p. 3) The first issue to determine is whether the claimant has proven by a preponderance of the evidence that the injury of May 3, 2001 has caused a permanent injury. The claimant has the burden of proving by a preponderance of the evidence that the injury is a proximate cause of the disability on which the claim is based. A cause is proximate if it is a substantial factor in bringing about the result; it need not be the only cause. A preponderance of the evidence exists when the causal connection is probable rather than merely possible. George A. Hormel & Co. v. Jordan, 569 N.W.2d 148 (Iowa 1997); Frye v. Smith-Doyle Contractors, 569 N.W.2d 154 (Iowa App. 1997); Sanchez v. Blue Bird Midwest, 554 N.W.2d 283 (Iowa App. 1996). The question of causal connection is essentially within the domain of expert testimony. The expert medical evidence must be considered with all other evidence introduced bearing on the causal connection between the injury and the disability. Supportive lay testimony may be used to buttress the expert testimony and, therefore, is also relevant and material to the causation question. The weight to be given to an expert opinion is determined by the finder of fact and may be affected by the accuracy of the facts the expert relied upon as well as other surrounding circumstances. The expert opinion may be accepted or rejected, in whole or in part. St. Luke’s Hosp. v. Gray, 604 N.W.2d 646 (Iowa 2000); IBP, Inc. v. Harpole, 621 N.W.2d 410 (Iowa 2001); Dunlavey v. Economy Fire and Cas. Co., 526 N.W.2d 845 (Iowa 1995). Miller v. Lauridsen Foods, Inc., 525 N.W.2d 417 (Iowa 1994). Unrebutted expert medical testimony cannot be summarily rejected. Poula v. Siouxland Wall & Ceiling, Inc., 516 N.W.2d 910 (Iowa App. 1994). While a claimant is not entitled to compensation for the results of a preexisting injury or disease, its mere existence at the time of a subsequent injury is not a defense. Rose v. John Deere Ottumwa Works, 247 Iowa 900, 76 N.W.2d 756 (1956). If the claimant had a preexisting condition or disability that is materially aggravated, accelerated, worsened or lighted up so that it results in disability, claimant is entitled to recover. Nicks v. Davenport Produce Co., 254 Iowa 130, 115 N.W.2d 812 (1962); Yeager v. Firestone Tire & Rubber Co., 253 Iowa 369, 112 N.W.2d 299 (1961). Dr. Sciorrotta is the only medical opinion that states the work incident on May 3, 2011 did not cause a permanent injury. I do not find his opinion as convincing as the medical opinions of Dr. Mendoza, Dr. Milas and Dr. Newman. These physicians opined that the May 3, 2011 work injury was the cause of a permanent disability. Dr. Sciorrotta did not examine the claimant. All three physicians who were of the opinion that the May 3, 2011 work injury did cause a permanent injury, Dr. Mendoza, Dr. Milas and Dr. Newman, examined the claimant. Dr. Mendoza performed surgery on the claimant JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 9 after Dr. Sciorrotta issued his report. Dr. Mendoza has extensive contact with the claimant. The MRI taken shortly after the injury showed a herniated disk. While claimant complained of joint pain in March 2011, the symptoms were not the same nor as severe as after her May 3, 2011 injury. While the claimant had a documented history of multiple medical problems, including her lower back before the May 3, 2011 injury, the evidence shows the incident on May 3, 2011 has caused a permanent injury and permanent impairment. The preponderance of the evidence is that the claimant has a permanent injury as a result of her lifting boxes at work. The surgery on October 20, 2011 was as a result of her work injury. The next issue to determine is the duration of healing period benefits. Section 85.34(1) provides that healing period benefits are payable to an injured worker who has suffered permanent partial disability until (1) the worker has returned to work; (2) the worker is medically capable of returning to substantially similar employment; or (3) the worker has achieved maximum medical recovery. The healing period can be considered the period during which there is a reasonable expectation of improvement of the disabling condition. See Armstrong Tire & Rubber Co. v. Kubli, 312 N.W.2d 60 (Iowa App. 1981). Healing period benefits can be interrupted or intermittent. Teel v. McCord, 394 N.W.2d 405 (Iowa 1986). The only medical opinion to provide a date for the claimant’s MMI is Dr. Milas. That date is May 16, 2013. I find that this claimant is entitled to additional healing period benefits. Claimant was not doing sedentary work for the UIHC when she was terminated in May 2012. It was not substantially similar work to the work as a nurse assistant in the emergency department. Claimant is entitled to healing period benefits from November 4, 2011 to March 13, 2013 during the period claimant was not receiving wages from UIHC. The next issue to determine is the extent of claimant’s industrial disability. Claimant has asserted that she is an odd-lot employee and entitled to permanent total disability based upon the odd-lot doctrine. In Guyton v. Irving Jensen Co., 373 N.W.2d 101 (Iowa 1985), the Iowa court formally adopted the “odd-lot doctrine.” Under that doctrine a worker becomes an odd-lot employee when an injury makes the worker incapable of obtaining employment in any well-known branch of the labor market. An odd-lot worker is thus totally disabled if the only services the worker can perform are “so limited in quality, dependability, or quantity that a reasonably stable market for them does not exist.” Id., at 105. Under the odd-lot doctrine, the burden of persuasion on the issue of industrial disability always remains with the worker. Nevertheless, when a worker makes a prima facie case of total disability by producing substantial evidence that the worker is not employable in the competitive labor market, the burden to produce evidence showing availability of suitable employment shifts to the employer. If the employer fails to JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 10 produce such evidence and the trier of facts finds the worker does fall in the odd-lot category, the worker is entitled to a finding of total disability. Guyton, 373 N.W.2d at 106. Factors to be considered in determining whether a worker is an odd-lot employee include the worker’s reasonable but unsuccessful effort to find steady employment, vocational or other expert evidence demonstrating suitable work is not available for the worker, the extent of the worker’s physical impairment, intelligence, education, age, training, and potential for retraining. No factor is necessarily dispositive on the issue. Second Injury Fund of Iowa v. Nelson, 544 N.W.2d 258 (Iowa 1995). Even under the odd-lot doctrine, the trier of fact is free to determine the weight and credibility of evidence in determining whether the worker’s burden of persuasion has been carried, and only in an exceptional case would evidence be sufficiently strong as to compel a finding of total disability as a matter of law. Guyton, 373 N.W.2d at 106. Claimant testified she was able to perform the EMLRC and ER Research work at UIHC under the restrictions provided by Dr. Mendoza, Dr. Milas and Dr. Neiman. (Tr. pp. 121, 122) Claimant was working 36 hours in those positions. Claimant testified she could perform either of those jobs if they were available full time. (Tr. p. 123) Claimant looked for work briefly after her termination and then attended college. Claimant resumed her job search in June, July and August of 2013. (Ex. 24, pp. 4 – 17) Claimant has been able to attend college and maintain a good GPA. Claimant provided evidence from her instructors and former supervisor at UIHC that shows her ability to work in the competitive labor market. (Ex. 23, pp. 1 – 3) Claimant has not shown substantial evidence that she is not employable in the competitive labor market. Assuming arguendo claimant has made such a finding, I find that defendant has provided evidence that claimant can perform work in the competitive labor market. Claimant testified she could work. Ms. Ford provided opinion that claimant could perform competitive work. While Mr. Jayne has a different opinion, Mr. Jayne did not explain how claimant was able to successfully perform work after her surgery, and claimant testified she could perform work. While claimant is not an odd-lot employee she does have a significant impairment. Since claimant has an impairment to the body as a whole, an industrial disability has been sustained. Industrial disability was defined in Diederich v. Tri-City R. Co., 219 Iowa 587, 258 N.W. 899 (1935) as follows: "It is therefore plain that the legislature intended the term 'disability' to mean 'industrial disability' or loss of earning capacity and not a mere 'functional disability' to be computed in the terms of percentages of the total physical and mental ability of a normal man." Functional impairment is an element to be considered in determining industrial disability which is the reduction of earning capacity, but consideration must also be given to the injured employee's age, education, qualifications, experience, motivation, loss of earnings, severity and situs of the injury, work restrictions, inability to engage in employment for which the employee is fitted and the employer's offer of work or failure JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 11 to so offer. McSpadden v. Big Ben Coal Co., 288 N.W.2d 181 (Iowa 1980); Olson v. Goodyear Service Stores, 255 Iowa 1112, 125 N.W.2d 251 (1963); Barton v. Nevada Poultry Co., 253 Iowa 285, 110 N.W.2d 660 (1961). Compensation for permanent partial disability shall begin at the termination of the healing period. Compensation shall be paid in relation to 500 weeks as the disability bears to the body as a whole. Section 85.34. The refusal of defendant-employer to return claimant to work in any capacity is, by itself, significant evidence of a lack of employability. Pierson v. O’Bryan Brothers, File No. 951206 (App. January 20, 1995). Meeks v. Firestone Tire & Rubber Co., File No. 876894, (App. January 22, 1993); See also, 10-84 Larson’s Workers’ Compensation Law, section 84.01; Sunbeam Corp. v. Bates, 271 Ark. 609 S.W.2d 102 (1980); Army & Air Force Exchange Service v. Neuman, 278 F. Supp. 865 (W.D. La. 1967); Leonardo v. Uncas Manufacturing Co., 77 R.I. 245, 75 A.2d 188 (1950). An employer who chooses to preclude an injured worker’s re-entry into its workforce likely demonstrates by its own action that the worker has incurred a substantial loss of earning capacity. As has previously been explained in numerous decisions of this agency, if the employer in whose employ the disability occurred is unwilling to accommodate the disability, there is no reason to expect some other employer to have more incentive to do so. Estes v. Exide Technologies, File No. 5013809 (App. December 12, 2006). I considered the vocational evaluations submitted in this case. I do not adopt either one entirely. As noted above, Mr. Jayne did not convincingly explain how claimant was able to perform work for UIHC for a number of months. I find that claimant is limited to sedentary work. She has restrictions as set forth by Dr. Neiman. Claimant cannot work as a cosmetologist, ENT or as a nurse assistant in the emergency department. She has significant lifting, twisting, and bending restrictions. Claimant’s depression adversely affects her pain coping skills. Also significant is that the UIHC was not able to identify a position that claimant was capable of performing. Claimant has been able to attend college. She was able to work 36 hours a week after her surgery. Claimant has been motivated to obtain training in a field that will let her work with her restrictions. Considering all of the factors for industrial disability, I find claimant has 70 percent loss of earning capacity. This entitles claimant to 70 percent industrial disability, 350 weeks of permanent partial disability benefits. The next issue to decide is reimbursement of medical expenses. The employer shall furnish reasonable surgical, medical, dental, osteopathic, chiropractic, podiatric, physical rehabilitation, nursing, ambulance, and hospital services JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 12 and supplies for all conditions compensable under the workers' compensation law. The employer shall also allow reasonable and necessary transportation expenses incurred for those services. The employer has the right to choose the provider of care, except where the employer has denied liability for the injury. Section 85.27. Holbert v. Townsend Engineering Co., Thirty-second Biennial Report of the Industrial Commissioner 78 (Review-Reopening October 1975). Iowa Code section 85.27 provides. 1. The employer, for all injuries compensable under this chapter or chapter 85A, shall furnish reasonable surgical, medical, dental, osteopathic, chiropractic, podiatric, physical rehabilitation, nursing, ambulance and hospital services and supplies therefor and shall allow reasonably necessary transportation expenses incurred for such services. Defendant shall pay for the medical expenses related to claimant’s May 3, 2011 injury. In this case claimant is requesting reimbursement of medical expenses. The defendant denied liability for the injury after October 6, 2011. (Ex.7, p.1) The Iowa Supreme Court stated that when an employer denies a claim, the claimant is entitled to obtain medical care and recover reasonable medical expenses. In Bell Bros. Heating v. Gwinn, 779 N.W.2d 193, 204 (Iowa 2010) the court stated, Thus, the statute contemplates that an injured employee may select his or her own medical care when the employer abandons the injured employee through the denial of compensability of the injury. When this circumstance occurs, the employee may subsequently recover the costs of the reasonable medical care obtained upon proof of compensability of the injury derived from the statutory duty of the employer to furnish reasonable medical care and supplies for all compensable injuries. Evidence in administrative proceedings is governed by section 17A.14. The agency’s experience, technical competence, and specialized knowledge may be utilized in the evaluation of evidence. The rules of evidence followed in the courts are not controlling. Findings are to be based upon the kind of evidence on which reasonably prudent persons customarily rely in the conduct of serious affairs. Health care is a serious affair. Prudent persons customarily rely upon their physician’s recommendation for medical care without expressly asking the physician if that care is reasonable. Proof of reasonableness and necessity of the treatment can be based on the injured person’s testimony. Sister Benedict v. St. Mary’s Corp., 255 Iowa 847, 124 N.W.2d 548 (1963) JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 13 It is said that “actions speak louder than words.” When a licensed physician prescribes and actually provides a course of treatment, doing so manifests the physician’s opinion that the treatment being provided is reasonable. A physician practices medicine under standards of professional competence and ethics. Knowingly providing unreasonable care would likely violate those standards. Actually providing care is a nonverbal manifestation that the physician considers the care actually provided to be reasonable. A verbal expression of that professional opinion is not legally mandated in a workers' compensation proceeding to support a finding that the care provided was reasonable. The success, or lack thereof, of the care provided is evidence that can be considered when deciding the issue of reasonableness of the care. A treating physician’s conduct in actually providing care is a manifestation of the physician’s opinion that the care provided is reasonable and creates an inference that can support a finding of reasonableness. Jones v. United Gypsum, File 1254118 (App. May 2002); Kleinman v. BMS Contract Services, Ltd., File No. 1019099 (App. September 1995); McClellon v. Iowa Southern Utilities, File No. 894090 (App. January 1992). This inference also applies to the reasonableness of the fees actually charged for that treatment. The exact amount claimant is requesting is not easily ascertainable. The claimant refers to Exhibits 27, 39 and 40 for the amounts. Claimant has requested the following reimbursement for the following services/care: 1. Hot Tub. 2. Gym Membership. 3. Tens Unit. 4. Acupuncture. 5. Nutrition. 6. Vitamins. 7. Chiropractor. 8. Massage. (Ex. 27, p. 19) The record supports payment of claimant’s acupuncture expenses. Acupuncture was recommended by Dr. Mendoza and a nurse practitioner. The TENS unit was also recommended by her doctors and is approved. Claimant’s request for reimbursement for the hot tub is denied. While there was a recommendation for aqua-therapy, there is not sufficient evidence claimant was engaged in an aqua-therapy program with the hot tub. JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 14 There is not a sufficient showing that the nutrition and vitamins are related to claimant’s work injury to be reimbursed. Nor is there sufficient evidence to show that the massage was medically related to her work injury, and it is denied as well. Claimant obtained chiropractic care after her surgery. I did not see a recommendation for chiropractic care after her surgery. Claimant testified the chiropractic care post-surgery was not helpful. The claimant has failed to prove the chiropractic care was reasonable post-surgery, and it is denied. Claimant received care at UIHC through the IowaCare program for her work injury. (Ex. 39, p. 2) Those expenses are reimbursable by the defendant to the IowaCare program. Claimant has requested medical mileage. (Ex. 40) The claimant is awarded all of the mileage listed on Exhibit 40, page 1. Claimant is awarded medical mileage for her acupuncture treatment, IME and Community Mental Health appointments listed in Exhibit 40, page 2. Claimant is not awarded mileage for the nutritional appointments, vitamin purchase and massage. Defendant has requested a credit pursuant to Iowa Code section 85.38 and Iowa Code section 70A.20 for long term disability benefits. Claimant agrees defendant is entitled to such a credit. Defendant is awarded a credit for such long term disability benefits. Claimant has requested costs of $4,420.10. The costs allowable are found at 876 IAC 4.33. Assessment of cost is discretionary within this agency. Claimant is awarded filing fees and service costs of $111.50. Claimant is awarded $155.10 for deposition costs. Claimant has requested reimbursement of $2,925.00 for a vocational report and $1,228.50 for a rebuttal report by Mr. Jayne. Rule 876 IAC 4.33(6) allows the recovery of two practitioners’ reports. I do not find the cost of the rebuttal report to be reasonable. Mr. Jayne’s fist report was extensive and at the upper end of reasonable cost for a case like this. The rebuttal report was not necessary given the extensive first report. No award is allowed for the rebuttal report. The claimant is awarded the cost of the vocational report of $2.925.00. Total cost awarded is $3,191.60. ORDER THEREFORE IT IS ORDERED: Defendant shall pay healing period benefits from November 6, 2011 through March 13, 2013 at the rate of three-hundred eighty-two and 12/100 dollars ($382.12) per week. Defendant shall have credit for wages paid during this time period pursuant to Iowa Code section 85.33(3). JOHANN V. UNIVERSITY OF IOWA HOSPITALS AND CLINICS Page 15 Defendant shall pay three-hundred fifty (350) weeks of permanent partial benefits commencing March 14, 2013 at the rate of three-hundred eighty–two and 12/100 dollars ($382.12) per week. Defendant shall pay medical expenses and medical mileage as set forth in this decision. Defendant shall pay any past due amounts in a lump sum with interest as provided by law. Defendant shall pay the costs of this action of three-thousand one-hundred ninety-one and 60/100 dollars ($3,191.60). Defendant shall file subsequent reports of injury (SROI) as required by this agency pursuant to rules 876 IAC 3.1(2) and 876 IAC 11.7. Signed and filed this _____12th______ day of May, 2014. __________________________ JAMES F. ELLIOTT DEPUTY WORKERS’ COMPENSATION COMMISSIONER Copies to: Paul J. McAndrew, Jr. Attorney at Law 2771 Oakdale Blvd., Ste. 6 Coralville, IA 52241 paulm@paulmcandrew.com Jonathan Bergman Assistant Attorney General Special Litigation Hoover State Office Bldg. Des Moines, IA 50319-0106 Jonathan.bergman@iowa.gov JFE/sam