Name: __________________________
Section: ___________
Date: __________
“Look, Man, It’s Just a Chair…..”
(104-109, 121, 133-134)
Darius and Jeff were late for orientation. “We are lost, dude,” Jeff said to Darius. “We’ve got five
minutes before orientation starts, and the paper says, ‘Be prompt!’ so we better ask someone where
this Building 14 is.” “Well, that chick was off the hook,” Darius answered, “and she obviously needed
to, uh, interface with us.” Both guys laughed.
Darius looked up and down the street then said,
“There’s a dude who can help us.” Before Jeff could answer, Darius was jogging toward a man in a
wheelchair. The man stopped and turned toward Darius. They began to talk. Jeff reluctantly walked
over to the two men. “Jeff, this is my boy, Mortenous… Mortenous, Jeff,” Darius introduced the two
men. Jeff looked down at the ground and said, “Whassup?” Mortenous extended his hand to Jeff.
Jeff didn’t even notice. He nervously looked away, turning his back to Darius and Mortenous while
Mortenous gave Darius directions to Building 14. When Jeff and Darius began to walk toward
building 14, Darius asked, “Did that dude say cross Fourth Street or go to Perry Street, THEN cross?”
“I don’t know,” Jeff answered. “Couldn’t hear him, man.” “No,” Darius replied, “you weren’t listening
to him.”
1. What is the definition of listening? (Include the six stages of the HURIER model of listening in
your definition.)
2. Name and explain the ten non-listening behaviors identified in the textbook.
3. Name each non-listening behavior Jeff exhibits, citing specific details from the scenario to support
your answer.
4. Give Jeff specific advice on what he could have done to be a better listener, relating your
suggestions to Jeff’s behavior and the steps to effective listening.
COM 206 Workbook Assignment
Excellent
Very Good
Competent
Needs Work
Unacceptable
Rate the student for each outcome as Excellent, Very Good, Competent, Needs Work, or Unacceptable.
You may circle the number or write a checkmark through the rated box for each outcome.
Student will answer questions using definitions from the text and details from
the scenario, as well as original examples, paraphrases and insights in a
TASK DESCRIPTION: manner that reflects the ability to competently apply communication concepts
to a specific situation.
5
4
3
2
1
Student Name
OUTCOMES
CONTENT
Defines and paraphrases
communication terms
Answers all questions completely
Selects sufficient, relevant,
appropriately cited evidence to
support answer
Develops sophisticated responses
that integrate varied
communication concepts and/or
incorporates summary with own
ideas
5
4
3
2
1
STYLE/PROFESSIONALISM
Displays correctness in sentence
structure and word choice
Uses correct spelling, grammar
and punctuation
Uses appropriate spacing, margins
and font size
Total Score
Date
COMMENTS (should be specific and instructive, to aid the
student’s learning and movement to the excellent level)