Curriculum Vitae Lisa Jeffery. MBA,MA 6538 Collins Ave. #415 Miami Beach, Florida 33141 Office 305-395-5253 cell 305-479-8337 www.lisajeffery.com email: lisa@lisajeffery.com Proven top-performer and motivational leader with a verifiable record of successful professional training and development experience in nine countries. Lisa is a highly energetic and exuberant motivational speaker, educator & coach who has trained thousands of people and always received rave reviews and referrals! * Executive Coach to CEOs, VPs & Celebrities * Impressive International Client List * Extensive PR and Fundraising Experience * Motivational Keynote speaker * Powerful presentations and seminars * Award-winning writer and editor Former United States Air Force Captain, Rotary International Ambassadorial Scholar, Fluent in English and French Jeffery Inc. Speech and Accent Academy, Miami President and CEO - Consultant, Trainer, Coach 2002 - Present Clients include: NBC Today Show, Burger King Corp., Merrill Lynch, DHL, UPS, Friends of the Israeli Defense Fund, Jewish Federation of Greater Miami, Microsoft, Miami Dade County, Roberta Flack, Congressman William Lehman, Ministry of Transport, Nigeria, Jamaican Employers Federation, Palm Beach HR Council, authors, actors, attorneys, TV show hosts & Race Car Driver Steven Goldstein Trained over 2,000 Miami Dade County Employees in Business Writing, Communication Skills, and Accent Reduction, Public Speaking and Leadership Communication Trained the Chief Press Secretary to the Minister of Transport of Nigeria and other public relations officials in PR in crisis management, reputation management, public speaking and media relations Trained 300 members of the Jamaican Employers Federation on cultural communication & diversity Trained more than 550 engineers from NASA, FAA, military and private engineering organizations Organized a press conference and media relations for Roberta’s Flack’s visit to Miami in May, 2004 Tour Leader, EF Smithsonian Educational Tours: New York, DC, Boston, and for Presidential Inauguration Florida International University, Miami, 2008 – Present Adjunct Professor, Advanced Business English, FIU International MBA & Master, International Business Teaches Advanced Business English for two of FIU’s top-ranked graduate programs Barry University, Miami, Florida 2002 - present Adjunct Professor of Communications and Workshop Facilitator for Adult & Continuing Education Teaches speech communication, Persuasion, Voice & Articulation, Interpersonal Communication, including intercultural communication, relationships and communication between men and women, how to improve communication, how to be a better listener, emotional intelligence, and writing skills. Nova Southeastern University, Fort Lauderdale, Florida 2000-2004 Adjunct Professor of Communication Taught business communication and public speaking for the Miami, Jamaica and Bahamas campuses. Recruited to teach executive seminars in the Business School Entrepreneurial Center. Consistently ranks significantly above the national mean on student evaluations. Florida Memorial University, Miami, Florida, 1999 - 2000 Public Relations & Capital Campaign Publicity Coordinator Assistant Professor of Communication and Public Relations Taught Public Relations Campaigns, International Public Relations, Fundraising and Development, International Mass Communication, Broadcasting, Journalism and Public Opinion and Propaganda. Coordinated fundraising-campaign publicity and planning, video documentary, media relations and developed donor relations -- resulting in raising $32 million in two years. Jeffery - Page 2 Solutions International, Inc. Cape Town South Africa President and CEO, Public Relations Consultant 1996-1998 EPI - Editions and Promotions International, S.A.M. Monte Carlo, Monaco 1995 Marketing and PR Coordinator, “The Monte Carlo International Rendezvous of Electric Vehicles” Secured the participation of international companies such as Mitsubishi, Mercedes and Shell Oil for the first exhibition and Grand Prix-route rally of electric vehicles. Sophie Benoit Public Relations, (Ketchum Communications) Paris, France Public Relations Practitioner 1994 Fountainhead Development, Inc. Fairbanks, Alaska, 1993 Director of Marketing and Public Relations Developed new marketing strategies and PR campaigns for a chain of hotels in Alaska to compete with aggressive development of large hotels built by major cruise lines. Opened new markets catering to Japanese visitors during off-season. Secured the business of major bus-tour group companies during summer season. Completely filled the hotels during critical months, with niche-market tourists. United States Air Forces in Europe Chief of Public Affairs, Italy, Greece 1987 - 1992 Chief of Public Affairs at three Mediterranean Bases. (Iraklion Air Station, Crete; Hellenikon Air Base, Greece; San Vito Air Station, Italy.) Official Air Force Spokesperson for Greece and Southern Italy. Directed the Public Affairs plan, program and staff: Executive Editor of award-winning U.S. Air Force newspaper Produced weekly TV and Radio talk shows, weekly newspaper and annual magazine Created and high-level anti-terrorism awareness campaign & crisis information program Created and executed all public relations for the closing of the largest U.S. base in Greece 1991 Handled the media onslaught while assigned to the White House Advance Team when former President George Bush visited Italy in 1989, and Crete in 1991 Held press conferences after terrorist groups killed two U.S. officials, and plane crash in Aegean Sea United States Air Force, Air Training Command Headquarters, San Antonio TX, 1986-1987 Dep. Chief, Creative Productions Division Created campaign plans and publicity materials for print, radio, television media. Created and directed two documentaries featuring people who benefited from the campaign. Helped raise more than $17 million in 1986 -1987 Won the Public Relations Society of America award, for the Best Non-Profit Ad Campaign in Texas ("Silver Spur" Award). United States Air Force, Air Training Command Headquarters, San Antonio TX, 1985- 1986 Media Relations Officer -- Media spokesperson for 13 pilot-training bases. Helped quell adverse media attention when any of the Air Training bases faced a media crisis. Organized press conferences, wrote press releases, feature stories, and speeches for Air Force generals. Helped organize a press conference when the Space Shuttle Challenger exploded in 1986. Conducted media training to prepare Air Force generals to respond to hostile media. Helped create and execute media relations surrounding the formation of the USAF Space Command. Organized Air Force band concerts, VIP visits, and created positive media publicity Instituted a command-wide program to improve the quality and quantity of news releases, significantly increasing media publicity in four states. Jeffery - Page 3 Education International University of Monaco Master of Business Administration, International Marketing, 1995 (Rotary Foundation “International Ambassadorial” Scholar) Principality of Monaco European University (Headquartered in Montreux, Switzerland) Master of Arts, Business Communication and Public Relations, 1994 Paris, France Chaminade University Bachelor of Arts, Communication & Journalism, 1985 Honolulu, Hawaii United States Defense Information School Graduate Public Affairs Officer Course, 1986 Washington D.C. Strategic Management, Public Relations, Media Relations, Crisis PR, Internal Communication, Broadcast Journalism, Video and documentary production, Journalism, Editing, Photojournalism Institute des Etudes Françaises de Touraine French Language Certificate, 1994 Loire Valley, Tours, France Sorbonne French Language Program, 1994 Literacy Council of Alaska Teaching Certificate: English as a Second Language, 1993 Paris, France Fairbanks, Alaska Awards and Achievements Rotary Foundation International Ambassadorial Scholar Best Small Newspaper in the United States Air Forces in Europe Best Editorial Commentary, United States Air Forces in Europe Best Internal Information Program in the United States Air Forces in Europe Best Non-Profit Ad Campaign, Public Relations Society of America, Texas Chapter Inspirational Leader Award, U.S. Air Force Officers' Training Outstanding Senior in Communications, Chaminade University Four United States Air Force Commendation Medals Honorable discharge as Captain, United States Air Force Professional Memberships: Member of the National Speakers Association Member of the International Coaching Federation Member of VASTA – Voice and Speech Trainers’ Association Member of the ASTD - American Society for Training and Development Member of the Native American Journalists Association Member of the Association of Fundraising Professionals Member o the Florida Speakers Association Other Accomplishments Wrote and illustrated a children’s book called “The Magical Kingdom and Diabetes” Served on the Board of Directors of the Association of Florida Poets (1998-2003) Serves on the Board of Directors of the South Florida Poets and Writers Forum (2003 – present) Jeffery - Page 4 Lisa Jeffery, MBA, MA Biography Lisa Jeffery is the CEO of Jeffery Inc. Speech and Accent Academy, an international company that offers training, consulting and executive coaching in communication skills to fortune 500 companies. Her programs include writing, public speaking, persuasion, voice and articulation and public relations. She is a professor of speech, persuasion and communication at Barry University and Advanced Business English at Florida International University’s, International MBA program. Lisa has trained thousands of people public speaking, accent reduction, writing, leadership skills, and building confidence and self-esteem. She has a diverse background with 28 years international experience — living working, and teaching in nine countries: the United States, Italy, Greece, France, Monaco, South Africa, Nigeria, Jamaica and the Bahamas. Her unique international insight and academic credentials set her apart from other speakers, trainers and executive coaches. Her clients include NBC, Merrill Lynch, Burger King, ING, Ritz Carlton Hotels, Bank of America, Friends of the Israeli Defense Fund, Nigerian Ministry of Transport, Jamaican Employers’ Federation, BusinessWire International sales teams, Diageo, Inc., the Palm Beach Human Resources Council and Home Diagnostics, Inc. She has trained more than 2,000 Miami-Dade County employees in communication skills – from firefighters, police officers, librarians to county spokespersons. She is a former Captain in the United States Air Force, and a distinguished wartime veteran of the first Gulf War. As an Air Force Captain, she was Chief of Public Affairs at three bases in Italy and Greece from 1987-1992. While in Greece, as a journalist and executive editor, she won the award for Best Editorial Commentary and Best Newspaper in the United States Air Forces in Europe. She helped organize press conferences after the space shuttle Challenger exploded; terrorist attacks in Europe, and plane crashes in the Mediterranean. She was assigned to the White House Advance team as Media Liaison for two U.S. presidential visits (President George Bush Sr.) to Europe: Italy, 1989 and Greece, 1991. She also directed and anchored Armed Forces television and radio shows, and produced two fundraising documentaries. As a Lieutenant in Texas, she helped the Air Force raise $33 million for charity in 1986-1987. She helped Florida Memorial University raise $32 million in 1992. She was trained in Public Relations, Journalism and Broadcasting at the United States Defense Information School in Washington D.C. She studied French at the Sorbonne in Paris and L’Institute des Etudes Françaises in Tours. She holds a Masters Degree in Business Communication from European University and MBA, International Marketing from the International University of Monaco. In 1994, she was selected as a Rotary Foundation International Ambassadorial Scholar, as an “Ambassador of Goodwill” to the Principality of Monaco. As a Scholar, her mission was to make speeches throughout Monaco, France, and the U.S. promoting international education, understanding and goodwill. Lisa speaks fluent French and is experienced in public speaking in both French and English. She earned her bachelors degree in Journalism and Communication at Chaminade University, Honolulu, Hawaii, in 1985. Lisa is a published poet and writer, and serves on the Board of Directors of the Association of Florida Poets. She is a member of the American Society for Training & Development, the Association of University Professors, Native American Journalists Association, Florida Speakers Association and the National Speakers Association.