MIS 584 INSTRUCTOR: Special Topics in MIS: Supply Chain Management Spring 2009 Aslı (Sencer) Erdem, asli.erdem@boun.edu.tr COURSE SCHEDULE: Tuesday 10:00-13:00 (Room: B108) URL Addresses for the course material: http://www.mis.boun.edu.tr/erdem/mis584 (course homepage) http://www.prenhall.com/chopra (supplementary course material from Prentice Hall) Also visit the following sites: http://www.stanford.edu/group/scforum/ (Stanford Global Supply Chain Mngt. Forum) http://escf.tm.tue.nl/(European Supply Chain Forum) http://www.logistics.ust.hk/forum/ (Hong Kong Logistics and Supply Chain Forum) http://textbookcasematch.hbsp.harvard.edu (Harvard Business School Cases and Reviews) COURSE DESCRIPTION Throughout the course, we discuss the strategic role of the supply chain and the key strategic drivers of its performance by identifying facilities, inventory, transportation and inventory. For each driver of supply chain performance we will provide practical managerial levers and concepts that may be used to improve supply chain performance. Utilizing these managerial levers requires knowledge of analytical methodologies for supply chain analysis. Thus we will focus on the analytical decision support tools (both models and applications) as well as on the organizational models that successfully allow companies to develop, implement and sustain supplier management and collaborative strategies. The course will end by reviewing the new developments of information technology in supply chains. COURSE OBJECTIVES The function of supply chain management is to design and manage the processes, assets, and flows of material and information required to satisfy customers’ demands. Supply logistics related costs account for 20-25% of a typical firm’s total cost. On the revenue side the supply chain decisions have a direct impact on the market penetration and customer service. Globalization of economy and electronic commerce has heightened the strategic importance and of supply chain management and created new opportunities for using supply chain strategy and planning as a competitive tool. Electronic commerce has not only created new distribution channels for consumers but also revolutionized the industrial marketplace by facilitating interfirm communication and by creating efficient markets through trading communities. Moreover combination of enterprise information infrastructure and the Internet has paved the way for a variety of supply chain optimization technologies. The goal of this course is to cover high-level supply chain strategies and concepts while introducing the analytical tools necessary to solve supply chain problems. DESIGN CONTENT: This course is designed as a graduate course in Management Information. The commitment of the students to the lectures is essentially required. For this purpose, the students should read the course material before attending to the courses. Further work by reading academic papers will definitely bring extra points. Final grade will be determined according to the grades of the midterm exam, case studies, participation, project and final exam. Guest speakers will be invited to learn about the applications of the theoretical issues that are covered in lectures. 1 Evaluation Midterm Exam Case Studies Class Participation Project-Final exam 30% 30% 10% 30% Case Studies There will be some case studies which should be prepared in groups of 1-2 students. You may interchange ideas but each group should prepare the homework with their own words. On the day of submission (usually one week later), a group will be asked to present their study and others will be expected to criticise them. Discussions will be graded. Project The final project can be done individually or in groups of 2. All reports should be typed with a maximum of 15 pages (1.5 line-spacing, 11 or 12 pt. font size). There are three possible outcomes from a project report as follows: To analyze an existing logistics process and suggest any improvements that are needed to be made. Examples include a study of the distribution system and store deliveries at McDonalds, design of a logistics system for a manufacturer of refrigeration equipment, and an analysis of intermodal movement for a railroad. To study supply chain practices in industry from the point of describing risks, benefits, best practices along with industry examples of each. To identify a business opportunity (for example selling furniture on line) involving a product and build a business plan with a focus on supply chain issues. The goal is to identify the business opportunity and design the ideal supply chain for it. The project should include implementation details. PREREQUISITE: Operations Management is recommended. Basic statistics, operations research knowledge and analytical thinking capabilities are assets. TEXTBOOK: Chopra S. and Meindl. P., Supply Chain Management: Strategy, Planning, and Operations, 3rd. Edition, Pearson Prentice Hall, 2007. Other References Simchi-Levi, D., Kaminsky, P. and Simchi-Levi E., Designing and Managing the Supply Chain: Concepts, Strategies, and Case Studies, 2nd Edition, McGraw-Hill, 2003. Shapiro, J., F., Modeling the Supply Chain, Duxbury, 2001. Vollmann, T.E., Berry, W.L., Whybark, D.C. and Jacobs, F.R., Manufacturing Planning and Control for Supply Chain Management, McGraw-Hill, 2005. de Kok, A.G. and Graves, S. C. ed., Supply Chain Management: Design, Coordination and Operation, Elsevier, 2003. Voss, S. and Woodruff, D.L., Introduction to Computational Optimization Models for Production Planning in a Supply Chain, Springer-Verlag, 2003. Stadtler, H. and Kilger, C., ed., Supply Chain Management and Advanced Planning: Concepts, Models, Software and Case Studies, 2nd Edition, Springer-Verlag, 2002. Ayers, J.B., Handbook of Supply Chain Management, CRC Press, 2000. 2 COURSE OUTLINE Week Date Title 1 Feb., 17 Part I: Building a Strategic Framework to Analyze Supply Chains Chp 1: Understanding the Supply Chain 2 Feb., 24 Chp. 2: Supply Chain Performance: Achieving Strategic Fit 3 March, 3 Chp. 3: Supply Chain Drivers and Metrics HW-Case Study: Seven Eleven-Japan (visit textbook website) 4 March, 10 5 March, 17 Part II: Designing the Supply Chain Network Chp. 4: Designing the Distribution Networks and Applications to E-Business Chp. 5: Network Design in the Supply Chain HW-Case Study: Managing Growth at Sportstuff.com 6 March, 24 Part III: Planning Demand and Supply in a Supply Chain Chp 8: Aggregate Planning in the Supply Chain Chp 9: Planning Supply and Demand in the Supply Chain: Managing Predictable Variability HW-Case Study: Specialty Packaging Corporation 7 March, 31 Part IV: Planning and Managing Inventories in a Supply Chain Chp. 10: Managing Economies of Scale in the Supply Chain HW-Case Study: Mintendo Game Girl Chp. 10: Managing Economies of Scale in the Supply Chain 8 April, 7 Project Proposal 9 April, 14 Part VI: Managing Cross Functional Drivers in the Supply Chain Chp. 14: Sourcing Decisions in a Supply Chain 10 April, 21 Chp. 15: Pricing and Revenue Management in the Supply Chain 11 April, 28 12 May, 5 Chp. 16: Information Technology and the Supply Chain Chp. 17: Coordination in the Supply Chain 13 May, 12 MIDTERM EXAM 14 May, 19 Spring Break - No Lectures National Holiday - No Lectures 3