International Access Codes Needed to Telephone Merrill Lynch OnLine Customer Support Desk Instructions: For calls from all countries except the U.S. or Canada: Country Access Code Country Access Code Albania American Samoa Angola Anguilla Antigua Select Hotels Argentina - ALA Telecom Telefonica Armenia Aruba Australia - Telstra Optus Austria Bahamas Bahrain US Military Bases Bangladesh Barbados Belarus Belgium Belize Hotels Only Benin Bermuda Bolivia Bosnia Brazil Czech Republic - New Denmark Diego Garcia Dom. Rep. Dominica Ecuador - Andinatel Pacifictel Egypt - Cairo Outside Cairo El Salvador Eritrea Estonia Ethiopia Fiji Finland France - Hotels 1 Hotels 2 Hotels 3 Hotels-Paris Only France Telecom Telecom Development French Antilles Guadeloupe Martinique St. Barthelemy St. Martin French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guam Guantanamo Bay-U.S. Military Bases Guatemala Guatemala City Guyana Haiti Honduras Hong Kong – Hong Kong Telephone New World Telephone Hungary Iceland India Indonesia Ireland UIFN 00-800-222-55288 800-100-10 999-288 1-800-872-2881 1-800-872-2881 1-999-119 1-800-225-528 510-0200 02-510-0200 800-1288 British V.I. Brunei Bulgaria Cambodia Canada Cape Verde Isl. Cayman Isl. Chile - AT&T Node ENTEL CTC Bell South Cell Phones CHILESAT VTR Easter Island China, PRC - South, Shanghai – China Telecom North, Beijing CNCG Colombia Cook Islands Costa Rica Croatia Cyprus Note Footnotes 00-800-0010 633-2872 0199 1-800-872-2881 #1 1-800-872-2881 0-800-288-5288 0-800-555-4288 0-800-222-1288 0 800 111 800-8000 1-800-881-011 1-800-551-155 0-800-200-288 1-800-872-2881 800-001 800-000 157-0011 1-800-872-2881 8^800-101 0-800-100-10 811 555 102 1-800-872-2881 800-10-1110 00-800-0010 0-800-890-0288 0-800-888-8288 1-800-872-2881 800-1111 00-800-0010 1-800-881-001 1-800 CALL ATT 0-800-2288 1-800-872-2881 800-225-288 800-360-311 800-800-288 800-260-028 *288 171 00 311 120 00 312 800-800-311 10-811 1 1 1 3 3 3 1 1 1 1 3 1 1 1 1 3 3 3 3 1 1 2 3 3 3 1 1 1 1 3 3 3 3 1 1 3 1 1 1 1 1 1 1 3 3 A 108-888 01-800-911-0010 09-111 0-800-011-4114 0800-220-111 800-900-10 1 1 3 3 1 3 C C,1 C 2 A,D 3 E 4 C 5 A D D,6 A A D C D 7 C A A D D,8 D A 1 Dial the AT&T Direct SM Access Number shown below for the country you are in. If there is a ^ in the access code, pause until you hear another dial tone. 2 Listen for the prompt and enter 888-MLONLINE (888-656-6546). Note Footnotes D 004-890-1001 0-800-11-0015 0-800-99-1011 0-800-99-1111 0-800-99-1211 0-800-99-0111 0-800-99-0011 0805-701-288 1 1 3 1 3 1 1 4 2 1 3 1 3 1 1 1 1 1 1 1 1 0-800-99-0011 1 12 0-800-99-0011 0-800-99-0011 0-800-99-0011 0800 99 00 11 00^-001 00111 0-800-225-5288 0191 8800 00-800-1311 1-800-872-2881 1-800-225-5288 935 1 1 1 1 1 1 1 1 3 1 3 3 1 12 12 12 999-9190 138-126 159 183 800-0123 800-96-1111 1 1 1 1 3 1 D,E D,E 800-93-2266 1 06-800-011-11 00-800-222-552-88 000-117 001-801-10 1-800-550-000 00-800-222-55288 1 1 1 1 1 1 0-800-12001 C D A D,E 10 11 A 12 12 12 12 A A 13 A C 14 A A 15 16 17 Country Access Code Israel - Bezeq Golden Lines Barak Italy Ivory Coast Jamaica Public Phones Select Hotels Japan - KDDI IDC JT Jordan Kazakhstan Korea, Republic – Korea Telecom US Military Bases Korea Telecom ONSE Dacom US Military Bases Dacom Latvia Lebanon - Beirut Outside Beirut Liechtenstein Lithuania Luxembourg Macau Macedonia,F.Y.R Malaysia Malta Marshall Islands Mauritius Mexico - New 1-800-949-4949 1-800-922-2222 1-800-933-3333 800-172-444 00-111-11 1-800-872-2881 #1 872 00-539-111 00-665-5111 00-441-1111 1-880-0000 8^800-121-4321 00-729-11 1 1 1 1 1 3 3 3 1 1 1 3 1 1 550-HOME 1 D,21 00-369-11 00-309-11 550-2USA 1 1 1 A,21 A,21 D,21 800-2288 426-801 01-426-801 809-2288 8^800-900-28 800-201-11 0-800-111 99-800-4288 1-800-80-0011 800-901-10 1-800-225-5288 01 120 01-800 288-2872 001-800-462-4240 288 800-90-288 1-800-872-2881 002-11-0011 0-800-77-001 001-800-872-2881 001-800-872-2881 001-800-872-2881 001-800-872-2881 001-800-872-2881 0800-022-9111 000-911 1-800-0174 800-190-11 800-199-11 00-800-01-001 800-0109 008-11-800 3 3 3 1 1 1 1 1 1 3 3 1 1 1 3 1 3 3 3 2 3 3 3 3 3 1 1 1 1 1 2 3 2 0-800-50-288 105-11 105-11 105-11 105-11 3 1 1 1 1 Micronesia Monaco Mongolia Montserrat Morocco Nepal Neth/Antilles - Bonaire Curacao Saba St. Eustatius St. Maarten Netherlands New Zealand Nicaragua Norway U.S. Military Bases Pakistan Panama Paraguay - Asuncion City Peru - Telephonica Philippines - PLDT Globe Philcom Digitel Note Footnotes A,18 A 19 20 A,D A,D A,D A A,21 E,G G A 5 19 E D E,22 23 A 11 C A,D 12 12 12 12 12 A A A D B,D D A A A A Country Access Code Philippines - Smart Poland Portugal Reunion Island Romania U.S. Military Bases Russia Moscow St. Petersburg St. Petersburg Option 2 Ekaterinburg Irkutsk Novosibirsk Omsk Rostov-on-Don Vladivostok New Other Cities 1 Other Cities 2 Ufa Saipan San Marino Saudia Arabia Senegal Seychelles Is. Sierra Leone Singapore - SingTel StarHub Slovakia Solomon Islands South Africa Spain Sri Lanka - Colombo Outside Colombo St. Kitts/Nevis St. Lucia St. Pierre & Miquelon St. Vincent Sudan Suriname Sweden Switzerland Hotel 1 Hotel 2 Hotel 3 Hotel 4 Hotel 5 Hotel 6 Syria Taiwan Thailand - New Trinidad & Tobago Select Hotels Turkey Turks & Caicos U.A.E. Military Option 3 Note Footnotes 105-11 0-0-800-111-1111 800-800-128 0-800-99-0011 021-800-4288 021-801-0151 755-5555 755-5042 325-5042 8-10-800-497-7211 1 1 1 1 1 3 1 1 1 1 A A,D,11 D 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 8^10-800-110-1011 1-800-225-5288 800-172-444 1-800-10 3072 D,24 D,24 D,24 D,24 D,24 D,24 D,26 D,G,27 D,24 A A 28 1100 800-011-1111 800-001-0001 0-800-000-101 0811 0-800-99-0123 900-99-0011 2-430-430 112-430-430 1 1 1 1 1 1 1 1 1 1 3 1 1 3 1 1 1 1 3 1 1 2 2 1-800-872-2881 1-800-872-2881 0-800-99-0011 1-800-872-2881 800-001 156 020-799-111 0-800-890011 0-800-838491 0-800-838492 0-800-838493 0 800 83 84 91 0 800 83 84 92 0 800 83 84 93 0-801 00-801-102-880 1-800-0001-33 001-999-111-11 1-800-872-2881 21 00-800-122-77 01-800-872-2881 0-800-121 0-800-151 0-800-161 3 3 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 3 1 3 3 3 3 C C A A,D,24 A,D,25 A,D,25 25 11 D C 29 A 12 12 12 30 31 12 A C A Country Access Code Note Footnotes Uganda Ukraine United Kingdom British Telecom C&W NTL United States Uruguay Uzbekistan - Tashkent Venezuela Yemen, Arab Republic Zambia Zimbabwe New 800-001 8^100-11 0-800-89-0011 3 1 1 D D,13 0-500-89-0011 0-800-013-0011 1-800-225-5288 000-410 8^641-744-0010 0-800-225-5288 00-800-101 00-899 110-899 110-98990 1 1 1 2 1 1 3 3 1 1 D D D COMMENTS / FOOTNOTES ^ Pause until you hear another dial tone A Public phones require coin or card deposit B Public phones and select hotels C Available from airports, cruise docks and hotels only D May not be available from every phone/public phone E Public phones may require local coin payment during call duration F Collect only via the operator G Collect calling only 27 Available from Makhachkala (Dagestan), Ulyanovsk Area, Saransk (Mordovia Rep), Novosibirsk, Rostov-on-Don, Samara, Ekaterinburg. estan), Ulyanovsk Area, Saransk (Mordovia Republic), Novosibirsk, Rostov-on-Don, Samara, Ekaterinburg 28 World Connect terminates to designated countries 29 Public phones 30 When calling from public phones use phones marked Lenso 31 Available from Hotels only 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 NOTE – COUNTRY-TO-COUNTRY CALLING AVAILABILITY 1: Country-to-country calls can originate from and terminate at this country 2: Country-to-country calls cannot originate from and cannot terminate at this country 3: Country-to-country calls cannot originate from but can terminate at this country 4: Country-to-country calls can originate from but cannot terminate at this country 16 17 18 19 20 21 22 23 24 25 26 Shared Country Direct Phones May not be available from some locations Not available from public phones or all areas Not available from cellular phones Not available from public phones or all areas Available from Hotels Only Available from payphones in Phnom Penh and Siem Riep only Public phones and select hotels Access available at cruise docks Accepts Card; Operator originated, no access number Special USADirect Dedicated Telephones Select hotels Access is available from New World Telephones Available only from phones marked TELECO Not available from public phones; available from phones allowing international access or most Public Calling Centers Use public phones allowing international access From Northern Ireland use UK access code Includes Vatican City, State Collect calling from public phones Card calls from select hotels and dedicated phones Press red button(emergency button) before dialing access numberno coin or card deposit necessary When calling from public phones, use phones marked Ladatel/TelMex, AT&T branded or Telnor phones When calling from public phones, use phones marked Ladatel, AT&T branded or Telnor phones Additional charges apply when calling outside the city Additional charges apply when calling outside Moscow, St. Petersburg Available from Smolensk, Irkutsk Area, Vladivostok & Primorsky Reg, Khabarovsk Reg, Bashkorkostan (Ufa), Orenburg Area, Chelyabinsk, Omsk, Tomsk, Barnaul, Perm, Izhevsk, Cherkessk, Stavropol