External Fact Sheet HP India Fact Sheet January 2012 Market Presence HP India has over 20 facilities across the country that includes sales, support and service offices. – Registered Office: Hewlett Packard India, 24 Salarpuria Arena, Hosur Main Road, Adugodi, Bangalore 560030, India – Presence spans R&D, application delivery, infrastructure management services, systems engineering, business process outsourcing (BPO), business technology optimization (BTO), and more –contributing to the company’s ability to deliver high-quality services to HP’s worldwide client base at a low cost – Expanding Retail presence - Over 10788 HP First partners in 1272 cities – Over 2500 retail outlets in 365 cities in India; 200 HP World stores in 114 cities; 3500 channel partners, 342 service points in 1600 cities – Operating in 20 + sites across India – Onsite customer support in 1300+ cities – Major sales offices across India include Delhi, Mumbai, Chennai, Bangalore, Kolkata, Hyderabad, Pune A list of all HP office locations is available on our website HP India Sales: The Go to market businesses include: – Enterprise Business, India (EB India sales) led by Neelam Dhawan, Managing Director, HP India – Imaging and Printing Group, India (IPG India sales) led by Neeraj Sharma – Personal Systems Group, India (PSG India sales) led by Rajiv Srivastava Global businesses in India include: Enterprise Business – Best Shore Application Services India Center (BAS) led by Sumanth Tarigopula – The Best Shore Infrastructure Technology Outsourcing (ITO) India Center led by MS Prakash – APJ BPO led by Arindam Dutta – Enterprise Storage, Servers & Networking - India Supply Chain (ESSN-ISC) led by Frederick Ravikumar – Global Competency Centre Bangalore (GCCB) led by Atul Goel – Global Solution Center, Bangalore (GSCB) led by Aparajita Sen Mukherjee – ESSN and HP Software R&D led by Naresh Shah 1/7 Editorial Contacts: Rony Thomas Corporate Communications HP India +91 80 26129742 rony.thomas@hp.com HP India 24 Salarpuria Arena Hosur Main Road Adugodi Bangalore 560030 India www.hp.com/in External Fact Sheet Imaging & Printing Group – IPG Consumer Strategic Center (CSC) led by Ramesh Giri – The IPG R&D Hub led by Ajay Gupta Personal Systems Group – India Manufacturing Operations, Pantnagar led by S Shankar Office of Strategy & Technology – HP Labs in India led by Sudhir Dixit Global functions – The Global Business Services (GBS) led by V.Ravichandran – HP IT Global Application Development & Support Center (GADSC) led by Arun Huddar HP R&D HP India has R&D centers that cater to the broad spectrum from rich and intuitive user interfaces to servers, storage, networking, printers and mobile technology. Our HP Labs India center was established in Bangalore on February 2002 with the principal focus on creating new technologies for addressing the ICT needs of the next billion customers for HP. HP Labs current research thrust is on providing intuitive and rich user experiences through easy to use user-centric technologies, such as (1) intuitive multimodal and gestural interaction, (2) simplified web access, (3) compelling applications and services that seamlessly work across mobile and stationary domains, and (4) the role of technology in education and learning. It involves integrating the above research threads into innovative system frameworks to build and demonstrate complete systems. Some of the contributions from HP Labs India include Personalized Video, SiteOnMobile, Gesture Keyboard, Lipi Toolkit, Trusted Hardcopy, Printcast and Educenter. . These contributions have received recognitions such as the Asian Wall Street Journal Technology Innovation Award 2006, Manthan Award 2007 and NASSCOM Award 2007. Our HP ESSN & HP Software R&D Labs is involved in product development for the ESSN and HP software business units. It addresses R&D for enterprise products such as HP-UX, Nonstop and OVMS Operating Systems, Scalable & High Performance Computing, Datacenter Management, Automation & High Availability, Storage solution. The IPG R&D Hub, located in Bangalore and Gurgaon, is one of the key R&D centers for IPG. The IPG R&D hub in Bangalore was established in 2/7 External Fact Sheet 2005 and in Gurgaon in February 2009 Formed in June 2009, the first version of IPG’s web platform and first set of applications for low-end consumer printers was developed by the team in India in April 2010 and it opened up cloud services for PrintApps. This innovation made it possible to run PrintApps on HP Photosmart D110 series printers. Since then the team has enabled connectivity for all Inkjet and LaserJet printers creating new experiences. The team led development of email printing capability (ePrint) and brought the same in to market in July 2010 The team has filed 30 patents in the area of web connected printers that include innovations in the areas of ePrint, PrintApps, Scan to Cloud and support for MobileApps. In June 2011, HP opened of a new and full-fledged HP Imaging and Printing Enterprise Solutions Experience Centre in Bangalore, India. The HP IPG Enterprise Solutions Experience Centre is a first-of-its-kind customer discovery centre in the country. The centre offers enterprises an immersive, simulated experience of optimized real-world work environments with latest innovation in printing solutions. Apart from Bangalore, similar centers are located in, Singapore, Hong Kong and Taiwan Manufacturing HP has one PC manufacturing base in India located at Pantnagar, Uttarakhand to manufacture products for the local markets. The facility was opened in March 2007 and is equipped with more than four state-of-the-art production lines and has the capacity to produce up to 3.5 million computer systems including desktops, workstations and notebooks per year. Bridging the digital divide in India In India HP launched its ‘Lab-in-Box’ concept in 2011, which is a selfsustained, mobile classroom that can be set up in rural communities and runs off its own generator. HP India announced the project in response to the Government’s agenda to implement more creative, sustainable and inclusive models of education. It is self-contained and fully operational from day one and aims to solve the problems of lack of classroom infrastructure, including electricity and internet connectivity. 3/7 The HP Dreamscreen PC in India was developed in India, for India, after months of HP research on scores of India families in their home and collaborations with leading India content and service providers. External Fact Sheet In, July 08, 2010- HP Labs India announced the launch of a cloud service ‘SiteonMobile’, a breakthrough technology that can make Internet content and services available to the masses even from lowend mobile phones. The solution enables portal owners to easily design mobile applications and extend their reach from100 million internet users and 12 million broadband Internet users to more than 890 million mobile phone users. The cloud service developed by the India research team at HP Labs includes a unique solution for rapid creation of mobile applications. In July 2011, HP announced Write&Read, a collaborative storywriting program driven by HP’s industry-leading imaging and printing technologies to bring young students’ imagination to life. Prolific lyricist, Prasoon Joshi joined the initiative as the creative mentor for the students, who will participate in workshops run by Katha, an NGO that brings children living in poverty into reading and quality education. Through workshops and a story writing contest, Write&Read allowed children to convert their creative spark and imagination into some great stories. In the first phase, HP has organized Write&Read workshops across six cities in India - Delhi, Mumbai, Bangalore, Kolkata, Chennai and Pune and reached out to more than 1000 children. At the end of the workshops, participants will create and submit a short story for an all India story writing contest. 50 winning entries will be included in a book to be published and distributed to libraries by Katha. Advancing STEM education in India HP Catalyst Initiative: HP is building a global network of consortia that is developing more effective approaches to science, technology, engineering and math (STEM) education. The goal is to create international collaborative “sandboxes” of innovation that will explore what the future of STEM education can look like—a future where students use their technical and creative ingenuity to address urgent social challenges in their communities. In March 2011 HP invited over a 100 global education leaders to the HP Catalyst Summit in New Delhi. Conversations with policy leaders, expert debates and innovation showcases from India and around the world were part of the agenda. At the HP Catalyst Summit, HP also announced a US$1 million Education Innovation Fund for India (EIFI) to advance research in STEM education. In 2011 HP has announced the addition of two Indian organizations, Amrita Vishwa Vidyapeetham University and Learning Links Foundation to its global HP Catalyst Initiative. Amrita Vishwa Vidyapeetham University joins the Measuring Learning consortium while Learning Links 4/7 External Fact Sheet Foundation joins the newly formed STEM-preneur consortium, which will explore novel ways to combine science, technology, engineering and mathematics (STEM) education with the skills and passion of entrepreneurship. They will each receive more than US$150,000 in technology, cash, and professional services from HP. Fostering a spirit of entrepreneurship HP Learning Initiative for Entrepreneurs (HP LIFE): HP Learning Initiative for Entrepreneurs (HP LIFE) launched in 2010 is a global program that trains students, potential entrepreneurs and small business owners to harness the power of IT to establish and grow their businesses. Face-to-face trainings and online tools address the educational needs of people, improve and strengthen their skills and enable them to move forward – regardless of backgrounds, locations or circumstance. HP LIFE builds on prior successful education programs called GET-IT, HELP, and MAP. It brings them under one umbrella and broadens their reach. In 2010, organizations in India received grants within HP LIFE programs with a total value of more than $250,000. In 2011, HP has added five new training centers to its HP Learning Initiative for Entrepreneurs (HP LIFE) program. There is a strong social impact for the HP LFE programs in India. Since 2007 to March 2011: 9,000+ micro-entrepreneurs and youth were trained in India as on March 2011 Over 20,000 individuals have accessed HP technology Over 1,100 new jobs created from business growth and over 2300 students trained obtained employment Almost 1000 new businesses established since 2009 HP India and Environmental Management At HP, we’re aligning our technology, environment and business strategies to help customers today and build a sustainable global economy tomorrow Hewlett-Packard India’s Planet Partners Hardware Recycling Program [PPP] is part of HP’s ongoing commitment to offer recycling programs that are convenient, environmentally sound and consistent with its global commitment to corporate citizenship. The HP India Consumer Product Take-Back Program is an expanded initiative in India that provides consumer and small and medium business (SMB) customers with easy means to dispose their used computing equipment in an environmentally responsible manner. The 5/7 External Fact Sheet HP India Consumer Product Take-Back Program offers consumer takeback services in 9 states and 15 locations across India HP in partnership with The Energy and Resources Institute (TERI) launched the Hewlett Packard – TERI Schools’ Future Program – an initiative to implement environment improvement projects at schools. HP awarded a grant of USD 250,000 comprising cash and technology to TERI towards the program. The program will help primary and secondary schools in Bangalore, Chennai and Delhi to take practical action to save energy and water while reducing their utility bills. HP and World Wildlife Fund partnered to reduce HP's greenhouse gas emissions from its operating facilities worldwide, educate and inspire others to adopt best practices, and use HP technology in conservation efforts around the world. In 2009, HP India and WWF India partnered as the Green Technology Partner for Earth Hour 2009. Awards and Recognition HP was awarded by the Indo American Chamber of Commerce as the Best US Company operating in India (Overall Best), in IACC’s 7th Indo-American Corporate Excellence Awards. The Trust Research Advisory’s inaugural Brand Trust Report India Study 2011 has ranked HP as India’s 23rd Most Trusted Brand and No 1 Most Trusted Band in the Technology Category for 2011 HP India won the Gold Award in the Reader’s Digest Trusted Brand 2011 Survey in “Personal Computer (Desktop/Notebook)” category and Platinum Award in the Multi-function Printer/Copier category. HP IPG was named 2010 CRN Channel Champion in the Home Printer and Work Group Printer categories. The CRN Channel Champions study measures overall channel partner perceptions of vendor products and services and winners were decided based on the votes from 1210 unique channel partners from 147 cities across followed by a rigorous qualitative interviewing done by the CRN Editorial team. HP awarded India’s most admired consumer durable brands in 4Ps business magazine survey of 2011. As per the consumer study, HP is the top-of-mind recall for desktop consumers and HP wins in terms of consumer preference, beating Dell and HCL. Even in the arena of laptops, HP tops the survey with a much higher margin than competitors like Dell, Sony Vaio and Apple. HP’s unique ePrint application was awarded Best Computer Peripheral of the Year 2011 at the NDTV Gadget Guru Awards in March 2011. HP adjudged the “Most Trusted Brand” among customers and channel partners in 2010 and won the ‘Most Innovative Product Best MFP 2010’ by National Computrade News (NCN). Vendors, 6/7 External Fact Sheet resellers, channel partners and end-users from across the country were invited to nominate and vote for products in the given category. Once the online voting was closed, NCN further rated each product/solution on its design, functionality, performance and impact; and based on the overall score HP India has been ranked the #1 multinational company and #1 domestic company for the 6th straight year in a row. (Data Quest Top20 rankings 2010) Ranked among the top 10 Best Companies to Work for by Business Today -Indicus- PeopleStrong Survey 2009 rankings HP India was named “Hewitt Best Employer” in 2009. It is respected for nurturing a diverse workforce and for its employee friendly HR policies. Hewitt is a leading global HR consulting and outsourcing company based in the U.S. Critical Acclaim: NASSCOM Foundation Social Innovation Honors, 2009 Acknowledged by TERI with inclusion in “CSR: Replicable models on sustainable development” © 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 7/7