Facilis Technology, Inc. Technical Note TN-033 Unlocking a Mac Volume A volume on the Mac desktop will have a visible locked icon preventing any data to be added to the volume. This is do to an incorrect permission set within an invisible file. Follow the steps listed below to solve the issue. Note: Mount the volume with write access on a single Mac workstation. Unmount the volume from any other workstations during this process. Before beginning these steps, verify that the root user is enabled (10.5.x). Open the Mac’s internal Hard Drive and the Utilities folder. Launch Directory Utility. Click the lock icon in the lower left corner and enter the password for the logged in user. From the top Menu bar, choose Edit. Select “Enable Root User” if needed. The Root User password can be added under the Edit menu. 1) 2) 3) 4) 5) 6) 7) 8) Open a Terminal window located in Utilities in the internal Hard Drive. In the Terminal, login as root by typing “su –”, without quotes. Enter. Enter the password of the Root user. Enter. After root# type “ls –alO /Volumes” (letters A,L,O), without quotes. Enter. At this point you should see the problematic volume with “nouchg” listed to the left. Next type “chflags nouchg /Volumes/<volume name>”, without quotes. Enter. Next type “chmod 777 /Volumes/<volume name>”, without quotes. Enter. Check to see if nouchg has been removed. Up arrow on the keyboard to return to ls –alO /Volumes. Enter. 9) When it has been verified close the Terminal, unmount and remount the locked volume. Upon remount the locked icon should be removed. FCP1:~ root# ls -alO /Volumes total 16 drwxrwxrwt@ 7 root drwxrwxr-t 38 root drwxrwxrwx 12 _unknown drwxrwxr-x 21 root lrwxr-xr-x 1 root drwxrwxrwx 1 _unknown dr-xr-xr-x 7 _unknown FCP1:~ root# Technical Note admin hidden 238 Aug 11 13:35 . admin 1360 Aug 6 10:26 .. _unknown 476 Aug 6 13:20 3500 staff 782 Jun 10 13:59 DX Clone admin 1 Aug 11 13:31 Macintosh Clone -> / _unknown 4096 Aug 11 13:35 TOOLS1 _unknown 306 Aug 11 10:45 Tools 1 of 1 10/22/2009