THE 2013-2014 RETAIL BUSINESS MARKET RESEARCH HANDBOOK 15th Edition I June 2013 I ISBN: 1-57783-192-6 Published by: Richard K. Miller & Associates www.rkma.com PART I: MARKET OVERVIEW 1 RETAIL SALES: U.S. 1.1 The U.S. Retail Sector 1.2 Retail Sales 2012 2 RETAIL SALES: STATE-BY-STATE 2.1 Retail Sales By State 2.2 Market Resources 3 MARKET ASSESSMENT: METROS 3.1 Retail Sales In The Largest MSAs 3.2 Market Resources 4 E-COMMERCE 4.1 Consumers Shopping Online 4.2 Market Assessment 4.3 Consumer Use of E-Commerce 4.4 Characteristics of Online Shopping 4.5 Market Resources 5 MOBILE COMMERCE 5.1 Overview 5.2 Market Assessment 5.3 Mobile Shopping 5.4 Digital Wallets 5.5 Market Resources 6 SOCIAL COMMERCE 6.1 Overview 6.2 Retailers On Social Networks 6.3 Group Buying Sites 7 CHRISTMAS SEASON SHOPPING 7.1 Market Assessment 7.2 Holiday Sales and Traffic 7.3 Mass Retail Holiday Sales 7.4 Holiday Online Shopping 7.5 Market Resources 8 BACK-TO-SCHOOL SHOPPING 8.1 Market Assessment 8.2 Back-to-School Spending 8.3 Back-to-College Spending 8.4 Market Resources PART II: MARKET LEADERS 9 RETAILERS: LARGEST COMPANIES 9.1 Rank By Revenue 9.2 Market Resources 10 E-RETAILERS: LARGEST COMPANIES 10.1 Online Retailers 10.2 Market Resources 11 E-RETAILERS: BEST SITES 11.1 Hot 100 11.2 Market Resources 12 E-RETAILERS: CUSTOMER FAVORITES 12.1 Favorite E-retailers 12.2 Market Resources 13 MULTICHANNEL RETAILERS: LARGEST COMPANIES 13.1 Rank By Annual Sales 13.2 Market Resources 14 TOP GROWTH CHAINS 14.1 Growth Chains 15 MOST VALUABLE RETAIL BRANDS 15.1 Ranking By 2012 Valuation 15.2 Market Resources 16 TOP BRANDS IN SHOPPER SATISFACTION 16.1 Overview 16.2 Retailers 16.3 Consumer Products 16.4 Market Resources PART III: ANALYSES 17 AIRPORT RETAIL 17.1 Market Assessment 17.2 Top Airports For Retail 17.3 Market Resources 18 AUTOMOTIVE PARTS STORES 18.1 Market Assessment 18.2 Market Leaders 18.3 Sector Profile 18.4 Customer Shopping 18.5 Market Resources 19 BOOK STORES 19.1 Market Assessment 19.2 Marketshare Leaders 19.3 Sector Profile 19.4 Independent Book Stores 19.5 E-Books 19.6 Market Resources 20 BRIDAL & WEDDING MARKET 20.1 Market Assessment 20.2 Wedding Costs 20.3 Wedding Trends 20.4 Engagement and After-Wedding Shopping 20.5 Wedding-Gift Giving 20.6 Wedding Registries 20.7 Same-Sex Marriages 20.8 Millennial-Generation Weddings 21 CONSUMER ELECTRONICS 21.1 Market Assessment 21.2 Marketshare Leaders 21.3 Household Use Of CE Products 21.4 Market Resources 22 CONVENIENCE STORES 22.1 Market Assessment 22.2 Marketshare Leaders 22.2 Sector Profile 22.3 Market Resources 23 CRAFTS & HOBBY STORES 23.1 Market Assessment 23.2 Marketshare Leaders 23.3 Market Characteristics and Trends 23.4 Market Resources 24 DEPARTMENT STORES 24.1 Market Assessment 24.2 Marketshare Leaders 24.3 Market Trends 24.4 Market Resources 25 DOLLAR STORES & EXTREME-VALUE RETAILERS 25.1 Market Assessment 25.2 Marketshare Leaders 25.3 Market Characteristics and Trends 26 HOME CENTERS & HARDWARE 26.1 Market Assessment 26.2 Marketshare Leaders 26.3 Market Resources 27 LICENSED MERCHANDISE 27.1 Market Assessment 27.2 Market Resources 28 MILITARY EXCHANGES 28.1 Market Assessment 28.2 The Army and Air Force Exchange Service 28.3 Navy Exchange Service Command 28.4 Market Resources 29 OFFICE PRODUCTS 29.1 Market Assessment 29.2 Marketshare Leaders 29.3 Market Resources 30 PET SUPPLIES 30.1 Market Assessment 30.2 Marketshare Leaders 30.3 Market Resources 31 PRIVATE LABEL 31.1 Market Assessment 31.2 Private Label Consumer 31.3 Comparison With National Brands 31.4 Market Resources 32 TOYS & VIDEO GAMES 32.1 Market Assessment: Toy And Game Retail Stores 32.2 Market Assessment: Toys 32.3 Market Assessment: Video Games 32.4 Marketshare Leaders 32.5 Market Resources 33 USED MERCHANDISE STORES 33.1 Overview 33.2 Market Assessment 33.3 Market Leaders 33.4 Market Resources PART IV: APPAREL, FOOTWEAR & ACCESSORIES 34 MARKET ASSESSMENT: APPAREL 34.1 Total Apparel Spending 34.2 Apparel Specialty Store Spending 34.3 Online Spending 34.4 Licensed Apparel 34.5 Marketshare Leaders 34.6 Market Resources 35 MARKET ASSESSMENT: FOOTWEAR 35.1 Market Assessment 35.2 Fashion Footwear 35.3 Athletic Footwear 35.4 Licensed Footwear 35.5 Sector Profile 35.6 Marketshare Leaders 35.7 Market Resources 36 MARKET ASSESSMENT: JEWELRY 36.1 Jewelry Sales 36.2 Jewelry Store Sales 36.3 Sector Profile 36.4 Market Resources 37 MOST VALUABLE APPAREL & LUXURY BRANDS 37.1 Apparel Brand Valuations 2013 37.2 Luxury Brand Valuations 2013 37.2 Market Resources PART V: CONSUMER PACKAGED GOODS 38 MARKET ASSESSMENT 38.1 Rank By Sales 38.2 Market Resources 39 LARGEST CPG COMPANIES 39.1 Largest Companies 40.3 Top Growth CPG Companies 39.3 Market Resources 40 MOST VALUABLE CPG BRANDS 40.1 Brand Valuations 2012 40.2 Market Resources PART VI: DISCOUNT STORES, SUPERCENTERS & WAREHOUSE CLUBS 41 MARKET ASSESSMENT 41.1 Market Assessment 41.2 Marketshare Leaders 41.3 Market Resources 42 MARKETSHARE BY METROPOLITAN AREA 42.1 Retail Sales In The Largest MSAs 42.2 Market Resources 43 CUSTOMER PROFILE 43.1 Demographics of Mass Merchant Customers 43.2 Market Resources PART VII: DRUG STORES & PHARMACIES 44 DRUG STORES & PHARMACIES 44.1 Market Assessment 44.2 Market Resources 45 LARGEST CHAIN RETAIL PHARMACIES 45.1 Marketshare Leaders 45.2 Market Resources 46 MERCHANDISE SALES MIX 46.1 Sales Distribution For Chain Drug Stores 46.2 Market Resources 47 MERCHANDISE SALES IN DRUG STORES 47.1 Sales at Mass Market Retail Stores 47.2 Market Resources 48 MARKETSHARE BY METROPOLITAN AREA 48.1 Retail Sales In The Largest MSAs 48.2 Top Drug Markets 48.3 Market Resources PART VIII: HEALTH, BEAUTY & COSMETICS 49 MASS MARKET HBC PRODUCTS 49.1 Market Assessment 49.2 Market Resources 50 PRESTIGE BEAUTY PRODUCTS 50.1 Market Assessment 50.2 Market Characteristics and Trends 50.3 Market Resources 51 TOP RETAILERS 51.1 Top-Ranking O-T-C/HBC Retailers 51.2 Market Resources 52 MOST VALUABLE HBC BRANDS 52.1 Brand Valuations 2013 52.2 Market Resources PART IX: HOME FURNISHINGS & HOUSEWARES 53 MARKET ASSESSMENT 53.1 Spending At Furniture and Home Decor Stores 53.2 Total Product Spending 53.3 Sales For Product Categories 53.4 Market Resources 54 TOP RETAILERS 54.1 Market Leaders 54.2 Market Resources 55 LARGEST HOME FURNISHINGS COMPANIES 55.1 Top Suppliers Of Home Furnishings Products 55.2 Market Resources 56 RETAIL CHANNELS 56.1 Channels of Distribution 56.2 Market Resources PART X: SPORTING GOODS 57 MARKET ASSESSMENT 57.1 Spending At Sporting Goods Stores 57.2 Total Sporting Goods Spending 57.3 Spending Distribution 57.4 Trends 57.5 Marketshare Leaders 57.6 Market Resources 58 SPORTS & RECREATION PARTICIPATION 58.1 Aerobics, Conditioning and Fitness 58.2 Individual Sports 58.3 Racquet Sports 58.4 Team Sports 58.5 Outdoor Sports 58.6 Water Sports 58.7 Market Resources 59 SPORTING GOODS SHOPPING 59.1 Shopping At Sporting Goods Stores 59.2 Market Resources PART XI: SUPERMARKETS & GROCERIES 60 MARKET ASSESSMENT 60.1 Market Assessment 60.2 Segment Profile 60.3 Market Resources 61 LARGEST SUPERMARKET CHAINS 61.1 Marketshare Leaders 61.2 Market Resources 62 MARKETSHARE BY METROPOLITAN AREA 62.1 Retail Sales In The Largest MSAs 62.2 Market Resources 63 CUSTOMER SPENDING 63.1 Spending At Supermarkets 63.2 Market Resources 64 CPG SALES IN SUPERMARKETS 64.1 Sales at Mass Market Retail Stores 64.2 Market Resources PART XII: SHOPPING CENTERS 65 MALLS & SHOPPING CENTERS 65.1 Overview 65.2 Property Types, Configurations and Primary Trade Areas 65.3 Largest Malls 65.4 Market Trends 65.5 Market Resources 66 SHOPPING CENTERS: STATE-BY-STATE 66.1 GLA By State 66.2 Largest Malls 66.3 Market Resources 67 OWNERS & MANAGERS 67.1 Overview 67.3 Retail Property Managers 67.3 Mall and Shopping Center Owners 67.4 Market Resources PART XIII: RETAIL STORES 68 ENHANCING THE IN-STORE EXPERIENCE 68.1 Turning Shoppers Into Buyers 68.2 Challenges in the Retail Environment 68.3 Improving Shoppability 68.4 Store Layout 68.5 Store Atmospherics 68.6 Leisure Atmospheres in the Retail Store 68.7 One-Stop Shopping 68.8 Convenience Shopping 68.9 Mobile Devices Enhancing In-Store Experiences 69 CUSTOMER PREFERENCES 69.1 Overview 69.2 Preferences In Retail Stores 69.3 Market Resources 70 STORE OPENINGS 70.1 New Store Openings: 2012 70.2 Segment Leaders APPENDIX A: ACADEMIC PROGRAMS APPENDIX B: ANALYSTS APPENDIX C: ASSOCIATIONS APPENDIX D: PERIODICALS REFERENCES