JOB DESCRIPTION 1. Job Details Job Title: ¤ Senior Credit Reviewer Grade Department: ¤ For HR Evaluation only ¤ Corporate Credit Risk Location: ¤ Head Office Direct Line Manager: Date reviewed: ¤ Senior Manager – Head of Corporate Credit Risk ¤ …. 2012 Expiry date: ¤ …..2014 2. Job Purpose 3. Job Dimensions Volume of Staff Supervised (Direct reports and Indirect/ dotted line reports) ¤ # direct reports ¤ # indirect reports ¤ This information is needed to determine the level of Management/Supervisory ¤ ¤ responsibility: Direct reports are employees for whom the job holder sets annual performance targets, reviews performance and carries out normal management responsibilities. Indirect reports can include dotted line reports within a Matrix structure or employees that the job holder provides mentoring, training and day to day supervision of (but does not set objectives, review performance, etc) ¤ This information is needed to determine the level of impact the role has within the Bank: ¤ This can either include the: Resources under control (eg, direct budget, sales target, financial impact on UAB results) direct budget under the job holder’s control; or annual sales target; or potential financial impact on UAB results through either positive or negative job performance. ¤ Note: For some jobs which provide advice to the business, it will be difficult to calculate financial impact ¤ This information is needed to assess the level of responsibility/freedom of action. It can Authority level and limits UAB JOB DESCRIPTION TEMPLATE Confidential include: Expense approval authority Headcount increase/decrease Overtime approval Freedom to undertake actions on behalf of clients, without more senior approval Page 1 15/04/2013 JOB DESCRIPTION 4. Organization Chart EVP – Chief Risk Officer Head of Corporate Credit Risk Corporate Credit Analyst (Officer) Senior Credit Reviewer Corporate Credit Reviewer X5 5. Job Accountabilities Description Performance Indicators ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ UAB JOB DESCRIPTION TEMPLATE Confidential Page 2 15/04/2013 JOB DESCRIPTION ¤ ¤ . ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ 6. Main Challenges What are the conditions under which work is performed and the demands such work imposes on the job holder. Job context ¤ Describe the working conditions and the physical and mental demands of this role ¤ Where do the important responsibilities start and end between this role and the direct manager and this role and the direct reports? ¤ What specific challenges does the job role have: example long hours, travel, pressures to perform, providing back up in the absence of the Head of Dept. Provide some examples of the types of issues encountered and the problems that need to be dealt with by the job holder. ¤ To what extent is the job holder having to create new solutions or are there standard solutions Problem solving & Innovation available to resolve the issues. ¤ What can go wrong in this job? ¤ Are these issues repeated events (eg, customer complaints) or unusual one-off incidents? ¤ To what extent does the job holder act alone to resolve the issues or refer the issue to a higher authority level? Internal working relationships Client relationships/ Interpersonal skills ¤ External working relationships ¤ Risk management ¤ Identify the specific risks to the Bank’s activities that the job holder must be aware of or work with. ¤ The areas of risk can include: People (managing authority levels, reviewing activities/results, retaining/sharing knowledge) Systems and software Financial Compliance with regulations, laws and operating procedures Internal operating procedures (to be regularly reviewed) ¤ What checks, balances and controls are currently in place that the job holder must comply UAB JOB DESCRIPTION TEMPLATE Confidential Page 3 15/04/2013 JOB DESCRIPTION with? ¤ What level of freedom to act does the job holder have (without referral to Managers/Supervisors)? Planning & Organizing ¤ To what extent does the job holder plan, organize and/or coordinate activities. ¤ Coordination of activities are: specific to few areas, generally related in nature across different departments, or requires operational or conceptual coordination of diverse functions and services. 7. Qualifications, Experience & Skills Essential Qualifications: Experience: Job Specific Skills: Generic Skills/Requirements: Desirable ¤ ¤ ¤ ¤ ¤ . ¤ ¤ ¤ ¤ ¤ ¤ ¤ DELETE THE UNIMPORTANT COMPETENCIES FOR THIS ROLE ¤ Excellent interpersonal skills – able to develop ¤ ¤ Competencies: ¤ ¤ ¤ ¤ ¤ ¤ ¤ UAB JOB DESCRIPTION TEMPLATE Confidential effective working relationships with a wide range of people at different levels; demonstrates effective body language, charisma and listening skills; articulate Project Management – able to identify key milestones, anticipate problems, able to plan the sequence of tasks, review timelines, develop contingency plans Intuitive – able to identify trends and opportunities for business growth and to develop new business relationships Risk assessment/Initiative – anticipates and prepares for specific issues or problems that may not be obvious to others; pro-active – doesn’t wait for issues to arise, able to adjust quickly to shifting priorities Result oriented – focused on achieving objectives; follows through, completes tasks thoroughly Self-Confidence - unflappable presence under pressure Problem solving – able to quickly identify the important issues and put in place solutions/remedial actions Diplomacy – tactful and diplomatic, able to express messages and influence others without causing offence Attention to Detail –able to review and edit written communication quickly; highly accurate and observant. Creative thinking – imaginative, able to think Page 4 15/04/2013 JOB DESCRIPTION ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ ¤ “outside the box” and apply creative and constructive thinking; applies innovative solutions and/or best practice Organization – able to co-ordinate the activities of others and monitor progress; sets and communicates priorities; plans activities over a short to medium time frame Influence and Persuasion – able to develop effective customer relationships through adopting a consultative sales approach; able to put forward alternative arguments; illustrates arguments with examples, evidence, facts, etc. Drive - self motivated and proactive. Commercially focused - ability to understand the market developments and customer specific business dynamics. Decision making – able to identify key issues/outcomes, can weigh up pros and cons, basis decisions on evidence, and communicates decisions clearly. Professional Judgment – identifies a number of solutions and weighs the value of each to improve results; Innovation – adopts creative approach in own work and encourages it in others; Assertive – able to express ideas and arguments clearly; does not back-down when under pressure Negotiating and influencing skills - able to identify the optimum solutions/results for the bank; to formulate convincing arguments to support the Bank’s position; to anticipate the arguments of other legal parties. Flexible/Adaptable – able to adapt to different situations and change approach when dealing with different issues/people; not fazed by new situations; ¤ Problem solving and analysis – able to identify the key issues and collect the required data/information for decision making; considers alternative options, including non-conventional solutions; ¤ Leadership/Management skills – sets clear goals and objectives; communicates strategic priorities routinely and effectively; motivates staff during difficulties; celebrates success; coaches staff to improve; ¤ Perseverance & Resilience – able to maintain concentration and motivation over long periods of time and under work pressure; will not give up until results are produced ¤ Customer orientated – committed to meeting customer expectations and improving service levels; actively seeks process improvement and implementation of best practice UAB JOB DESCRIPTION TEMPLATE Confidential Page 5 15/04/2013 JOB DESCRIPTION 8. Approvals Input : Line Manager / Dept. Manager _________________________________ Signature Ratified : Human Resources ___________________ Date _________________________________ Signature Approved : General Management ___________________ Date _______________________________ Signature ___________________ Date UAB JOB DESCRIPTION TEMPLATE Confidential Page 6 15/04/2013