2014 COMMUNITY UPDATE REPORT
DELTA FIRE & EMERGENCY SERVICES
Table of Contents
Message from the Mayor....................................................................................... 3
Message from the Fire Chief .................................................................................. 4
Vision and Mission Statement ............................................................................... 5
Administrative Team.............................................................................................. 6
Organizational Chart .............................................................................................. 7
Fire Hall Service Areas / Contact Information ........................................................ 8
2012-2014 Statistics ............................................................................................... 9
Fire Protective Services and Public Education ...................................................... 11
Operations and Apparatus ................................................................................... 12
Emergency Fire Fighting Apparatus ..................................................................... 13
Emergency Management Division........................................................................ 16
Community Involvement ..................................................................................... 17
Public Messages | Fire Safety and Emergency Preparedness ............................... 18
Professional Recognition...................................................................................... 19
Honour Guard ...................................................................................................... 20
Personnel Achievements ..................................................................................... 21
Delta Firefighters Charitable Society .................................................................... 22
2014 Fire Department Budget Analysis ................................................................ 23
Future Considerations.......................................................................................... 24
2015 Event Calendar Dates .................................................................................. 25
Delta Fire & Emergency Services | Community Update Report
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Message from the Mayor
As Mayor, I am proud of the ongoing investments made by Delta Council to
support public safety. In the last few years, we have concentrated on
investments to the Fire Department’s emergency equipment and progressive
training programs, ensuring our crews have the most effective protocols,
methods and equipment to protect our community.
The role of the firefighter has been changing in recent years with an
increasing emphasis on pre hospital health care delivery. Typically, one-half
to two-thirds of calls to the fire department are motor vehicle incidents or
medical in nature. In 2014, Delta firefighters have been trained and licensed
at Emergency Medical Responder level. This pro-active measure means that,
in the future, first responders will have more efficient, increased medical
response and pre-hospital care capabilities to help people needing
emergency medical attention. Delta firefighters can stabilize the scene,
provide appropriate patient care and limit patient stress and anxiety until paramedics arrive to take
over.
Delta Fire & Emergency Services continues to focus on emergency preparedness and response,
frequently conducting both internal and interagency emergency reviews and exercises. Our emergency
protocols were put to the test in December 2014 when, due to severe weather and high tides, a seawall
collapsed on private property in the Beach Grove area of Tsawwassen. Along with Engineering staff,
Delta Police, and Emergency Management, Delta Fire & Emergency Services worked as a unified team to
quickly and safely handle the situation, with the safety and wellbeing of our residents as the utmost
priority. Based on the exemplary organization and professionalism displayed, Delta residents can be
assured that our emergency response teams and staff is prepared and ready to respond at all times.
It is important that residents and businesses take the time to plan and prepare for an emergency, as
well. We need to be prepared as a community to withstand and recover in the event of an emergency
disaster. I encourage citizens to review the public safety information on delta.ca, or register for a
Neighbourhood Emergency Preparedness Program workshop to learn how to get prepared.
I would like to extend my sincerest gratitude and appreciation to our Delta Fire & Emergency Services
team for their dedication to the safety of our municipality.
Lois E. Jackson
Mayor
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Message from the Fire Chief
On behalf of the men and women of Delta Fire & Emergency Services, we are
proud to present the 4th annual Delta Fire & Emergency Services Community
Update Report for the year ending December 31, 2014. This report presents
an overview of the activities and accomplishments of the Fire Department,
and information regarding services our crews provide to the community of
Delta.
Our crews responded to 6,027 calls for service in 2014, an increase from
2013. As Fire Chief, I am proud to say our members, working out of Delta’s
seven fire halls, continue to provide superior first responder medical aid,
firefighting and rescue services to the community.
Today’s Delta firefighters are much different than firefighters from even the
recent past; every year the technical requirements and training for the
position increase in response to an ever-changing environment. What was once considered special
training has become standard, and this continued pursuit of training and high standards bodes well for
the municipality and residents. The dedication of all our personnel and our quality of training enables
the department to achieve effective results in the areas of fire suppression and fire ground tactics,
emergency medical response, technical rescue and hazmat response services, fire prevention,
emergency preparedness and community relations.
In 2014, our firefighters trained hard in Emergency Medical Responder (EMR) and in late summer the
first group of trained EMRs were evaluated by the Provincial Emergency Medical Assistant Licensing
Board, receiving a very high success rate. This is a very exciting time for our department as we strive to
improve medical aid and non-medical aid service to our growing community. We are pleased to note
positive feedback from the community on this initiative.
Another project that is making good progress is the preliminary planning for a new fire hall and
enhanced training facility to replace Fire Hall 4. The project design for the fire hall will include a new
municipal Emergency Operations Centre and the construction will be to post-disaster standards.
Public education and fire code inspections remain important preventative measures to keep residents,
businesses and visitors in our community safe. I would like to draw your attention to the new Delta Fire
& Emergency Services website launched in January 2015. It is now integrated with the Delta Municipal
website and will keep the public updated on pertinent fire and emergency preparedness information.
I would like to thank our Mayor, Councillors, Chief Administrative Officer, and municipal Departments
for their continued support helping to make Delta Fire & Emergency Services a leader in the provision of
high quality fire services to the municipality of Delta.
Dan Copeland, Fire Chief
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Vision and Mission Statement
VISION
A dynamic fire service, always responsive to community needs, delivered by well trained personnel
with broad roles and skills.
MISSION STATEMENT
Delta Fire & Emergency Services responds to the needs and goals of the Delta community to preserve
and protect life, property, and the environment.
We provide fire fighting and rescue services; attend motor vehicle accidents, dangerous goods incidents,
medical emergencies; and promote fire prevention and emergency preparedness.
We pride ourselves in providing timely and professional services to the community.
CORE VALUES
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Quick response with compassion and professionalism
Public safety and community self-reliance
Positive, supportive, and safe work environment
Courage to innovate
Continuous improvement of community services
Quality leadership with vision, honesty, integrity, and open communication.
BUSINESS OBJECTIVES
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Ensure timely and effective fire and emergency incident response according to the National Fire
Protection Association and industry standards
Prepare the community for fire prevention and self-reliance in disasters
Develop community and business partnerships
Ongoing promotion of a positive and progressive work environment, and collaborative relationships
between management and staff
Efficient use of resources.
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Administrative Team
Fire Chief Dan Copeland
Deputy Chief, Protective Services /Buildings
Robin Cullen (Retired January 31, 2015)
Deputy Chief, Administration/Training
Paul Scholfield
Deputy Chief, Operations/Communications
Ken Sim
Deputy Chief, Emergency Corporate Measures
Michel Latendresse
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Organizational Chart
Total staffing numbers: 179
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Fire Hall Service Areas / Contact Information
Hall 1 – Ladner, 4645 Harvest Drive Delta, B.C. V4K 4J5
Hall 2 – Tsawwassen, 5416 12 Avenue Delta, B.C. V4M 4J5
Hall 3 – North Delta, 11375 84 Avenue Delta, B.C. V4C 2L9
Hall 4 – East Delta (Training / Border Hall) 9341 Ladner Trunk Road Delta, B.C. V4K 3N3
Hall 5 – Sunshine Hills, 11720 64 Avenue Delta, B.C. V4E 1C8
Hall 6 – Annacis Island, 1429 Lindsay Place Delta, B.C. V3M 6V1
Hall 7 – Tilbury, 7430 Vantage Way Delta, B.C. V4G 1H1
Delta Fire & Emergency Services | Community Update Report
Tel: 604-946-7755
Tel: 604-943-2113
Tel: 604-595-2730
Tel: 604-596-0828
Tel: 604-590-3212
Tel: 604-540-0783
Tel: 604-940-9421
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2012-2014 Statistics
Type of Incident
2012
Alarm Activated/No Fire
2013
2014
579
561
546
5
9
5
Fire
418
389
403
Hazardous Materials
75
70
71
Medical
3173
3249
3365
Motor Vehicle Incidents
741
715
769
Public Service
578
557
561
*
165
189
165
Response – Unfounded *
142
139
132
Specialized Transportation
7
7
7
Technical Rescue
7
3
3
Explosion
Response – Cancelled
Total Events
5836
Delta Fire & Emergency Services | Community Update Report
5894
6027
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Incidents by Fire Area in 2014
176
84
325
658
1341
Ladner
Tsawwassen
North Delta (Hall 3)
North Delta (Hall 5)
East Delta
Annacis
2162
Tilbury
1281
Major Incidents in 2014
Date
Event
January
Mutual Aid to New Westminster for Apartment Fire
February
Ladner Leisure Centre Wall Collapse
April
December
Heath Elementary School Fire
Storm Surge, Emergency Operations Centre on
alert
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Fire Protective Services and Public Education
In 2014, through the hard work of our Fire Prevention Officers and Suppression Crews, the following was
achieved:
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FIRE PREVENTION
Property Inspections: 1,808
ACTIVITIES
Fire Investigations: 24
Fire Prevention Projects:
o In the aftermath of a catastrophic event in Quebec involving a
 Investigations
care home facility, staff proactively performed 36 inspections on
 Business Licence
Delta’s group homes and hospitals/rest homes to ensure that
Inspections
sprinkler systems and evacuation plans were updated and
 Fire Code Inspections
current. All facilities met code compliances for all life safety
 Lockboxes
requirements.
 High Hazard Firework
o Worked in cooperation with Community Planning &
Permits
Development to ensure new projects (e.g. Delsom Estates, South
 Film Permits
Fraser Perimeter Road, and Tsawwassen Springs) met all fire
 Tank Removal Permits
safety requirements.
 Trauma Pup Program
o Boundary Bay Third Runway – There are approximately 45
 Fire Safety Plans
structures that have been inspected by our staff and found
 Agricultural Land Clearing
compliant.
Burn Permits
Tsawwassen First Nation Service Agreement:
 Training and a to
Provided emergency response and enforcement of Delta Fire
Suppression Crews
Regulation Bylaw No. 5855, 2001.
 School Program
Public Education: A high priority is to educate and update citizens on
 Fire Chief for a Day
the importance of fire safety. Our public education is achieved
 Fire Prevention Week
through Fire Prevention Week, Open Houses (held in July), Burn
Activities
Awareness Week, newspaper advertisements, FireSmart manuals,
 Open Houses
visits to community events, schools and seniors facilities, and via the
 Maintenance and Staffing
Corporation of Delta’s Facebook and Twitter pages.
of Fire Safety House
Fire Safety House: This educational tool continues to be used at our
 Public Inquiries
Open Houses and Municipal Events and has a positive impact with
 Occupancy Permits
the public.
 File Searches/Comfort
Facilities: The Department continued to address and complete
Letters
minor/major repairs to all facilities to ensure they remain structurally
 Fire Extinguisher Training
sound.
Open Houses & Chief for a Day: As part of our Fire Prevention Week activities, our 2014 Fire
Department Open Houses were held again in September and Fire & Safety Week was held in
October. The Chief for Day event was also part of 1Fire Prevention Week and proved popular as
ever. Thank you to everyone who came out to support these events and to the crews for their
efforts in support of Fire Prevention Week.
1
Fire Prevention week was established to commemorate the Great Chicago Fire in 1871 and is the
longest running public health and safety observance on record.
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Operations and Apparatus
Delta Fire & Emergency Services continued its high standard of maintenance and life cycling on all
emergency vehicles and equipment based on the National Fire Protection Agency recommendations.
The Operations Department worked on numerous projects and updated procedures as required.
Key 2014 achievements included:
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Delivery and servicing of a 105’ Aerial Ladder Truck and a 5 ton Wildland Rapid Response Truck.
All personnel were trained on them before being placed into service.
Implemented communications system for all Fire Halls to facilitate conference calling and
training.
Smart phones installed on all apparatus for communications and fire investigations.
Implemented new computer Scott and N95 mask fit testing system.
Implemented Daily Operational Plan to have dedicated Fire Halls.
Continued life cycling of turn-out gear replacing 18 sets and 10 new recruit sets.
Continued life cycling for all suppression equipment and gear.
Updated multiple Operational Guidelines.
The department has built specifications for possible upgrades/additions to its apparatus fleet in the
future:
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Replacement Battalion Chief Truck
Heavy Rescue Truck to replace Tanker
Quick Response Medic Units (2)
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Emergency Fire Fighting Apparatus
3 Ladder Trucks
8 Fire Engines
1 Hazardous Materials Unit
1 Tanker
1 Technical Rescue Unit
1 Mobile Air Unit & Air Trailer
2 ATV's
1 Wildland Protection Trailer
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Training Division
Training is an integral part of any fire department’s
responsibility and we work hard to ensure that we
deliver the best possible professional service to our
municipality. The amount of time spent training is
reflected upon how well our crews have performed
when needed. The commitment of our Instructors and
Officers working together with our Training Office
ensures we are as prepared as possible.
Hazmat:
We continue to maintain a high level of service and train
on a weekly basis.
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“Midland Kit” training video was produced.
Large scale practices during August, spring and fall
training weeks.
Ongoing discussions with Deltaport on roles and
responsibilities at any future potential incidents at
the Port.
Technical Rescue:
Instructors have been committed to delivering ongoing
training weekly to our crews.
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New Terradaptor (tripod) equipment purchased.
New recruits trained this year.
Air Technician Training:
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First Responder:
All instructors stepped up to help the training
department with the following:
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First Responder Program and protocols.
89 personnel trained and certified in Canadian Red
Cross Emergency Medical Response.
Two new instructors enrolled in Emergency Care
Instructional courses.
Three-year rotation in place to recertify firefighters
on a yearly basis.
Five team instructors completed Emergency
Childbirth training.
Four new recruits recertified.
Participated in the Resuscitation Outcomes
Consortium (ROC) Study, a worldwide cardiac arrest
trial.
Suppression:
Training scenarios/exercises practised at Boundary Bay
Airport and Fortis LNG Plant on Annacis Island.
Personnel are trained to take on responsibility of
maintaining and upgrading the self-contained
breathing apparatus.
Status Board was developed to allow for accurate
tracking of NXG7s.
Storage and repair area completed and air
technicians received a laptop computer.
New recruits trained.
Emergency Vehicle Operators:
Our Emergency Vehicle Operators program has been an
ongoing success. Instructors are well organized and are
qualifying firefighters on a regular basis.
Wildland:
Instructors taught the course standard in Wildland Fire
Operations for Structural Firefighters.
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Bog Fire Management Plan training delivered to
crews.
April is designated as Wildland Month.
New recruits trained.
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Tours & Cross Training:
Fire Officer 1 and 2 Programs:
The Training Office continues to arrange orientation and
familiarization training for a number of larger occupied
residences and businesses. Crews have attended various
apartments, senior care facilities, ferry terminal,
marinas, LNG plant and watershed tours for their
familiarization and fire pre-planning.
Provide our Officers the appropriate training to fulfill our
needs.
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Training Office has organized and delivered another
Delta Promotional Workshop to nine new Acting
Officers.
Acting Officers received in-house fireworks
consulting training. The training house was
incorporated into some of the instructional
techniques that were delivered. The program will
be evaluated constantly to determine whether the
program objectives meet our department needs.
Six members were enrolled in the Fire Officer 2
course in 2014.
Post Incident Review Procedure:
New Recruit Training:
Four new firefighters have been successful in our hiring
process and were well received by our crews and
Officers. Our hiring process with the crews delivering
training sessions and the evaluation of potential
candidates has proven to be instrumental in ensuring
that we hire the best candidates available.
The Training Office facilitated reviews, with attending
personnel, on a number of calls throughout the year.
The information garnered from these reviews has
assisted the Training Office in deciphering what has
worked well and areas where there is room for
improvement.
Thank you to all of our instructors in the various
disciplines for another year of commitment and
dedication to this important area of research and
preparation. We look forward to working together in
2015 to enhance our disciplines to ensure the continued
delivery of high quality service to our citizens.
Rapid Intervention Team training:
Training has been ongoing throughout the year.
Training Blocks:
The spring and fall training blocks were successful in
bringing personnel together to receive group training.
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The spring and fall training blocks were used for
Emergency Medical Responder training and
certification.
Training House:
This training tool has again proved invaluable to the
crews allowing hands on practice.
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Emergency Management Division
In fulfilling its mandate, the Emergency Management Division (EMD)
delivered the following distinct lines of business, which
encompassed a wide variety of programs and services:
Awareness, Education, and Training
EMD promoted awareness and facilitated public and staff education
and training throughout 2014. Training included programs such as
the British Columbia Response Management System and the
Incident Command System. These programs were supplemented by
Emergency Operations Centre training for emergency response
personnel and emergency preparedness education for the public.
EMD also coordinated applications for advanced emergency
management training through Emergency Management BC and the
Justice Institute of British Columbia.
Emergency Management and Support Services
EMD supports the management of any large scale emergency or disaster, and coordinates the activities
and operations of municipal first responders and service providers, including any multi-disciplinary and
multi-jurisdictional response. EMD also facilitates joint contingency planning with other municipal
departments, the private sector, and the civilian population.
Comprehensive Planning
EMD continues to focus on providing assistance and support for municipal departments in the
development of business continuity and emergency plans. The Business Continuity Plan identifies
essential services, critical infrastructure, and the information management and technology required to
ensure that essential municipal services will remain available in the case of an emergency.
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Community Involvement
Events & Activities:
 Fire Prevention Week
o Open Houses
o Chief for a Day
 Rotary Youth Club Awards
 Delta Firefighters Charitable Society
o Terry Fox Run
o Annual Boot Drive
 Take Kids to Work Day
 911 Memorial Parade
 Community Parade Days
 Sports Events
 Career Fair
 Battle of the Badges
 Refurbished Old Fire Truck
 Used in community parades
Delta Fire & Emergency Services | Community Update Report
Community Partnerships
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Municipal Integrated Emergency
Response Team
Tsawwassen First Nation Fire
Protection
Justice Institute of BC
Delta Police Department
Community Groups
(Rotary, Kinsmen)
Delta School District
Delta Community Living Society
BC Rail
BC Ferries
British Columbia Ambulance
Service
Camp Ignite 2014
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Public Messages |
Fire Safety and Emergency Preparedness
BE ALARMED
BE PREPARED
Working Smoke Alarms
Save Lives
Observe and follow all seasonal hazard signs
PROTECT YOURSELF
DURING AN
EARTHQUAKE
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Professional Recognition
Each year the Fire Department recognizes officers and civilians on a
local, provincial, and national level. In 2014, 83 individuals were
recognized in a variety of categories for service to the community.
Federal Awards
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20 Year Canadian Exemplary – 7
Provincial Awards
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25 Year Provincial Long Service – 2
Local Assistant to the Fire Commissioner - 1
Department Awards
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Retirement plaque – 5
Firefighters recognized for completing one year
probation – 10
Promotions recognized – 7
Instructors in various disciplines recognized – 44
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Honour Guard
Mission Statement
The Delta Fire & Emergency Services Honour Guard
was founded to serve as a ceremonial guard
representing the fire service and act as a visual
reminder of the dedicated service and tradition of
today’s firefighter.
The Honour Guard represents the Delta Firefighters
Association and Delta Fire & Emergency Services as
ambassadors at parades, ceremonial functions,
funerals, and other special events.
The Honour Guard and its members strive to represent
the highest standards of integrity, professionalism, and
dedication to duty.
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Personnel Achievements
Battle of the Badges
In January 2014, Delta saw the first ever Battle of the Badges Hockey Showdown between Delta Fire &
Emergency Services and Delta Police. This friendly game raised funds for charity and was also an
opportunity for the community to come out to see and meet Delta First Responders. Monies raised from
the event ($16,500) went to support the Delta Firefighters Charitable Society, Cops for Cancer and the
Law Enforcement Torch Run. Delta firefighters prevailed in this event and hope to hold on to their win at
the 2nd Battle of the Badges which is currently in the planning stages.
World Scott Firefighter Combat
Challenge 2014 - Men in Black
Achievements
Delta’s Men in Black participated in the Scott Fire Fit
Canadian Nationals in Montreal (September 6 & 7,
2014) where Mark Millward placed 2nd in the Over
50 category. Delta’s Team (Mark Millward, Jamie McGarva and Steve Wood) placed 4th in the Team
Event.
Team members also competed at the Scott Safety Firefighter Combat Challenge in Phoenix (November
8-9, 2014). Jamie McGarva broke the Over 40 record and is the new male champion in that category.
Mark Millward placed 2nd in the Over 50 category. The Delta Team secured a healthy 6th place out of 26
in the Team Event.
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Delta Firefighters Charitable Society
Delta Firefighters do more than fight fires; they are committed to serving our
community both at work, through fire department services, and in their offduty time, through numerous charitable organizations and local initiatives.
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Harvest Fest – The 2014 Harvest Fest took place on Saturday,
September 13 at Greystone Stables. With the support of our sponsors,
donors and attendees, this event raised over $46,000 towards our charitable works within the
community.
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Annual Boot Drive – September 19 and 20 once again saw our Charitable Society’s Annual Boot
Drive collect money for local causes, charities and initiatives. The 2014 Boot Drive raised over
$22,000. Money raised from this drive is donated to numerous local charities around Delta.
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Delta’s Elementary Schools – Delta Firefighters Charitable Society is pleased to announce
donations amounting to $11,776 dispersed to Delta’s elementary schools to assist with their
emergency preparedness supplies. Money is generated through
our clothing bins found outside schools and firehalls.
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Deltassist Toy Drive –The Delta Firefighters Charitable Society
donated $5,000 to support Deltassist’s Christmas programs,
including the toy drive as well as Christmas hampers, to help
local families in need this holiday season. These funds benefit
approximately 500 families, assuring smiling faces for kids all
over Delta during the Christmas season.
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BC Guide Dogs – We were pleased to announce a $3,000
donation to BC Guide Dogs and Autism Support Dogs. This is
the third installment in our three year commitment to the
organization. This year’s puppy was named Lois in honour of Mayor Lois E. Jackson.
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Boundary Bay Airshow – Our members were manning the grill at this year’s Boundary Bay
Airshow. All monies raised from our food sales help us support the numerous groups,
organizations and initiatives we support. In addition to our charitable society members, the
Westshore Terminals’ Men In Black (our members’ firefit combat challenge team) was also out
to promote fitness for Delta’s youth.
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Tour de Delta – Once again the Delta Firefighters Charitable Society was on hand at the Tour de
Delta festivities in North Delta and, with generous donations of food supplies, barbecued meals
as a fundraiser for their charitable works.
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Other donations made include: Variety Club Children’s Charities; James Fund for
Neuroblastoma Research; Delta Hospital Foundation; and the Delta Sundancers, a local
community organization for teens.
For more information, visit Delta Firefighters Charitable Society at
www.deltafirefighters.com
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2014 Fire Department Budget Analysis
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Future Considerations
Delta Fire & Emergency Services works to meet the developing needs of the community. The
Department continues to plan, develop, and implement strategies to manage the following
current and future issues:
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Enhanced firefighter training (Fire Suppression, Medical Response, Rescue, Hazmat)
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Relocation of Fire Hall #4 Training Centre.
Engage the services of an architect to
develop design concept.
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Fire protection building pre-plans
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Fire Apparatus Replacement Program
(Quick Response Rescue Apparatus)
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Boundary Bay Airport development
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Tsawwassen First Nation development
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Increased housing density and six-storey
wood-frame buildings
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Emergency preparedness education and
training
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Enhanced emergency medical training
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Annual testing of breathing air and
equipment
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Annual pump testing and maintenance of
fire apparatus
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Annual government inspection of fire
apparatus
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Annual testing of fire hose and ladders
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Fire hall maintenance and repair
program
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Delta Fire Protection and Firework Bylaw
revised
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2015 Event Calendar Dates
Date
Event
February 1-7
Burn Awareness Week
Teaches kids and families how to be
responsible and fire safe.
Time Change – Spring Forward 1 Hour
Reminder to check your smoke
alarms/batteries.
March 9
March 22–28
Tsunami Preparedness Week
May 2
National Wildfire Community
Preparedness Day
May 3–9
June 20
June 27
August 7–10
Details
Encourages residents of BC to be tsunami
smart and get prepared.
Emergency Preparedness Week
National event coordinated by Public
Safety Canada.
Open House – Hall 1, Ladner
*Subject to change
Open House – Hall 3, North Delta
Camp Ignite
September 11
9-11 Parade
September 18–
19
Annual Boot Drive
October 4–10
Fire Prevention Week
October 15
ShakeOut BC
November 2
Time Change – Fall Back 1 Hour
*Subject to change
An annual four-day camp that educates
and inspires young women about careers
in firefighting.
First Responders ride through Lower
Mainland to Peace Arch in Whiterock, BC
Delta Firefighters Charitable Society
fundraiser. All monies donated to Delta
charities/organizations/schools.
Earthquake drill
Reminder to check your smoke alarms
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DELTA FIRE & EMERGENCY SERVICES
DELTAFIRE.CA
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