STUDENT CLASS: Undergraduate, Lower Division Standing
TERM: FALL 2014
ROOM: Otterson Hall (Rady) 1S113
TIME: Tuesdays: 5:00 to 7:50 PM
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MGT 16: Personal Ethics at Work
PROFESSOR: Michael J. McKay
OFFICE ROOM: Otterson Hall (Rady) 2E108
OFFICE HOURS: Tuesdays 8:00 PM to 9:00 PM (following class session)
YOUTUBE CHANNEL: YouTube michaelmckay4
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CLASS EMAIL ACCOUNT: mgt16fall2014@gmail.com
(PLEASE DO NOT USE TED FOR EMAILING. ALWAYS USE CLASS EMAIL ACCOUNT)
ACADEMIC ADVISOR FOR RADY UNDERGRADUATE PROGRAMS: Hillary Flocke
EMAIL: undergrad@rady.ucsd.edu
OFFICE: Otterson Hall 2E113 – Student Services Area
WALK-IN HOURS: Tuesdays and Thursdays 9:00 AM to Noon and Wednesdays 1:00 to 4:00 PM
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TEACHING ASSISTANT’S OFFICE AND OFFICE HOURS: see announcements on TED
EMAIL: see above for class email accounts
DESCRIPTION
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This lower-division undergraduate course provides a study of personal ethics in the workplace. The
purpose of the course is to understand ethical decision-making – its importance, the development of an
ethical code, and its application in the workplace in such a way as to establish the relationship between
personal character and professional excellence.
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In a progressive manner throughout the course, students will consider the following questions:
• What is ethics and why is it personal?
• Why is it important to build value and virtue through a personal and professional code of
excellence?
• What are traditional philosophical approaches for making decisions in right vs. wrong or right vs.
right situations?
• How can one develop productive and ethical personal habits at work?
• What are the social and psychological factors that influence ethical behavior in the workplace?
• How does one recognize and take advantage of defining moments that build character, maintain
integrity and establish excellence in the work context?
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This is an interactive course with small group and full class discussion. Student preparation, attendance,
and participation in course activities are essential and will contribute to an increasing understanding and
expertise in meeting the following objectives:
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OBJECTIVES
To understand the role and importance of ethical decision making in life and at work
To build self-knowledge and a personal code of ethics
To apply critical thinking when making decisions in the workplace
To develop tools for use when facing biases, dissonance or destructive habits
To appreciate the importance of social factors that create conditions for ethical behavior at work
To appreciate the transformative effect of reflection and appropriate communication when facing
dilemmas and defining moments
To increase one’s own personal and professional potential through ethical decision-making
METHODOLOGIES
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Teaching methodologies include weekly readings from short articles and book chapters, class lectures
and discussions, small-group interactions and occasional reflection essays. In addition, class lectures will
include the following from time to time: short video or audio component used to support readings and
course content themes; guest speakers invited to connect readings and course themes with practical
workplace experiences; video lecture from prominent authors; or focused exploration and case
discussions.
REQUIRED MATERIALS – 3
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1. Required Book Purchase (available in UCSD Bookstore)
Kaptein, Muel, Workplace Morality: Behavioral Ethics in Organizations. Bingley, UK: Emerald Group
Publishing Limited, 2013. Print.
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2. Required Online Purchase
The Course Reader for MGT 16 contains additional required readings. Students will need to order it
online at www.UniversityReaders.com.
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To purchase the course reader, please follow the instructions found in the announcements for this class
on TED. This reader is NOT available in the UCSD Bookstore.
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3. i>Clicker
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i>Clicker is a classroom response system that promotes student engagement and enhances classroom
interaction. Students will use a remote device (purchased at the UCSD Bookstore) to participate in
Weekly i>Clicker Reading Quizzes and feedback opportunities embedded in classroom discussion and
exercises. i>Clicker polling system is particularly effective when anonymous input will promote further
discussion. For this course, i>Clicker will also assist in documenting class attendance (see more about
this in the section on Assignments below).
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TED
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Students should rely on TED for all communication about the course. Please check in on it regularly.
Students are responsible to stay up-to-date with course information through TED.
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COURSE SCHEDULE (subject to change at the discretion of the instructor)
Sessions: 1 11
SESSION 1
SESSION 2
Session Dates
Session Topics
Tuesday
October 7
5 PM to 7:50
PM
Introduction: What
is Ethics? Why is it
personal? Why does
Ethics matter?
Tuesday
October 14
5 PM to 7:50
PM
Personal code of
ethics – building
value and virtue
Session Activities Due
Readings 1-3 (See Assigned
Readings below for details.)
Readings 4-5 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Tuesday
October 21
5 PM to 7:50
PM
Philosophical
models as tools for
critical decisionmaking
Tuesday
October 28
5 PM to 7:50
PM
The power of habit –
taking responsibility
for good and bad
habits
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SESSION 3
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Homework Due: Values
Clarification Worksheet (See
Tuesday
November 4
5 PM to 7:50
PM
Social factors that
influence ethical
behavior – clarity in
expectations
HOLIDAY
Tuesday
November 11
VETERANS
HOLIDAY – No
Class
SESSION 6
Thursday
November 13
5 PM to 7:50
PM
MIDTERM (first half of
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SESSION 5
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SESSION 4
the session – 1 hour total
time)
Content Folder on Ted for link – print,
complete and bring with you to class)
Readings 6-8 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Readings 9-10 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Essay #1 (Due today before class
begins at 5:00 PM. Use Turnitin
submission link on TED by the start of
the class.)
Readings 11-13 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
MIDTERM EXAM
(Covers Sessions 1-5)
Split: 5 PM to 6
PM
3
(second half of session)
(cont.)
Readings 14-15 (See Assigned
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SESSION 6
Readings below for details.)
Split: 6 to 7:50 PM
Tuesday
November 18
5 PM to 7:50
PM
SESSION 9
The impact of
transparency and
openness at work
Tuesday
December 2
5 PM to 7:50
PM
Consequences and
learning from
mistakes –
appreciation and
deterrence factors
Tuesday
December 9
5 PM to 7:50
PM
Personal ethics at
work: an ongoing
project
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SESSION 10
Tuesday
November 25
5 PM to 7:50
PM
Friday
December 19
7 PM to 8:30
PM
Readings 16-18 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Essay #2 (Due today before class
begins at 5:00 PM. Use Turnitin
submission link on TED by the start of
the class.)
Readings 19-23 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Readings 24-26 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
CAPE Evaluation Opens
Readings 27-29 (See Assigned
Readings below for details.)
i>Clicker Weekly Reading Quiz
Essay #3 (Due today before class
begins at 5:00 PM. Use Turnitin
submission link on TED by the start of
the class.)
FINAL EXAM
FINAL EXAM
(1.5 hours total time)
(covers sessions 6-10)
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EXAM WEEK
i>Clicker Weekly Reading Quiz
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SESSION 8
Achievement and
what happens when
you get there
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SESSION 7
Role-modeling and
mirroring in the
workplace
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ASSIGNMENTS
Reading: Readings are assigned for each class session and are available in the Course Reader for MGT
16 available through www.UniversityReaders.com. Plan to use the Course Reader and the required book
by Muel Kaptein, Workplace Morality: Behavioral Ethics in Organizations. Bingley, UK: Emerald Group
Publishing Limited, 2013. Print.
Weekly i>Clicker Reading Quizzes: Students will be responsible to have read the assigned readings in
preparation for each class session. Correct responses to the quizzes (see Weekly i>Clicker Reading
Quizzes in Course Policies below) will accumulate to add value to the students’ final participation grade.
Attendance at class will be required in order to take the quizzes. The first weekly reading quiz during
Session 2 of MGT 16 will include 5 Q&A based on the Course Syllabus (to help students focus on the
course requirements and expectations) as well as 5 Q&A on the assigned readings for that Session. All
subsequent Weekly i>Clicker Reading Quizzes will include 5 Q&A based on the assigned readings.
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Exams: See Course Schedule above for dates and times. The Midterm Exam will cover Sessions 1-5.
The Final Exam will cover Sessions 6-10. Midterm and Final exams will include multiple choice and
true/false questions.
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Three Reflection Essays: The reflection essays are described on the take-home essay prompt available
on TED and are due before class begins for Sessions 4, 7 and 10 respectively. The essays will be
submitted using the Turnitin submission link on TED. The Essays must be turned in on time. No essays
submitted late will be scored.
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Rady Behavioral Lab (4%) and CAPE Evaluation (1%): Participation in the Rady Behavioral Lab will
add up to 4% of the final grade. This involves participation in two experiments offered by the Rady School
Research Participant Pool. Each experiment will take up to one hour. If new to lab participation, to
register for an account and to receive additional information about upcoming lab studies, visit:
http://radyclasscredit.sona-systems.com/Default.aspx?ReturnUrl=%2f and click: “New Participant?
Request an account here.” When you register, you will be assigned a unique ID – you will need to
provide this ID each time you participate in a study. Make sure to keep track of it! If you have served as a
participant before, you will need to update which classes you are registered for in order to receive
credit. Log in to your account here: http://radyclasscredit.sona-systems.com/Default.aspx?ReturnUrl=%2f
and go to the “My Profile “page. There is an option near the bottom of the page to "Change Courses."
Questions about lab studies can be directed to RadyClassCredit@ucsd.edu. Studies will begin during
week 2 or 3 of the quarter.”
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Completion of the CAPE course evaluation also contributes 1% automatically to the overall grade. To
receive credit, you must use the assignment link found in the Content folder on TED.
COURSE POLICIES
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ATTENDANCE AND PREPARATION: This course combines weekly readings, Weekly i>Clicker Reading
Quizzes, class lectures, class discussion, small group interaction and short essays to facilitate learning.
All components of the learning experience are designed to build understanding and confidence in learning
the subject matter. All material accumulates as content for the objective midterm and final exams.
Reading must be completed before class on the day it is assigned. Regular attendance is required and
recorded.
PARTICIPATION: Class participation (attendance and individual contribution to large and small group
exercises and discussion, etc.) is an important facet of the learning experience. Please be prepared to
engage in the course sessions by asking questions, making observations and offering informed critical
comments about the subject matter during class exercises and discussions.
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WEEKLY I>CLICKER READING QUIZZES: There will be weekly quizzes, conducted via i>Clicker
starting with Session 2 and at each subsequent class session. That is, there will be an in-class quiz on
each day of class for which readings are assigned. You must obtain an i>Clicker and register it with TED,
and then you must bring it with you to class every day. You can purchase an i>Clicker from the UCSD
bookstore. Each in-class quiz will contain a minimum of five multiple-choice questions administered
during the class session that will enable students to demonstrate familiarity with the weekly readings. Full
credit will be given for answering questions correctly (2 points per question). Half credit will be given if a
question is answered incorrectly (1 point). There will be no make-up quizzes given. Full credit for this
portion of the grade requires that a student submit correct answers to 50 total questions over the course
of the term (100 point value). i>Clickers are required for each class meeting. Fraudulent use of another
student’s i>Clicker for the purpose of attendance and/or participation credit will be treated as a violation of
academic integrity.
ABSENCES: If you miss a class, plan to check with a classmate to learn what was missed.
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DUE DATES: All due dates are firm. Late submittals of Essays, for example, are not accepted.
EXAM DATES: Midterm and Final Exam dates are firm. Only the most extenuating circumstances would
be cause for a make-up opportunity and would require approved documentation.
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LAPTOPS AND CELL PHONES: Laptops, iPads, cell phones etc. are NOT permitted for use during class
time.
GRADING
Assignments
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Exams
Midterm
Final
40%
20%
20%
30%
Class Attendance & Weekly i>Clicker Reading Quizzes
25%
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3 Essays (10% each)
5%
TOTAL
100%
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Rady Behavioral Lab (4%) & CAPE Evaluation (1%)
GRADE SCALE FROM TED
Between 97 and 100 = A+
Between 94 and less than 97 = A
Between 90 and less than 94 = ABetween 87 and less than 90 = B+
Between 84 and less than 87 = B
Between 80 and less than 84 = BBetween 77 and less than 80 = C+
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Percentage
Between 74 and less than 77 = C
Between 70 and less than 74 = CBetween 67 and less than 70 = D+
Between 64 and less than 67 = D
Between 60 and less than 64 = DLess than 60 = F
A 70 or above is required to pass
**Notes:
1. Raw scores and percentages are released through TED MyGrades in a timely manner.
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2. Grading and/or recording errors must be reported within 7 days of appearing on
MyGrades.
3. If a curve is required, it will be applied after the final exam on the cumulative percentage
for the quarter.
4. The grade scale is firm and there is no opportunity for extra credit.
5. There is no grade negotiating at the end of the quarter.
PASS/NO PASS STUDENTS
A NOTE ON STUDENT SUCCESS
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The choice to take any course pass/no pass can be helpful for students with a particularly heavy course
load overall. Please note that Rady minors are excluded from this option. If you are eligible and have
chosen this option, it is important to approach the course requirements with a thoughtful strategy. The
goal is for you to learn the course content through active participation in the course. With this in mind, I
would emphasize attending all classes and completing all readings on time each week. This approach will
help you to be successful on Weekly i>Clicker Reading Quizzes. After the midterm, you will have a sense
of how to approach the rest of the course. I am available to discuss with you any personal challenges or
strategies that you may have with respect to the course objectives.
ACADEMIC INTEGRITY
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The course revolves around your active participation throughout the quarter. There is a clear expectation
that students are prepared by having read the assigned readings before they walk into the classroom.
More than anything, attendance and preparation contribute to the overall learning experience. Although I
am typically on campus only on Tuesdays, the course TA will have office hours (see Announcements on
TED) and I will be available after class and via email.
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As members of the Rady School of Management, we pledge ourselves to uphold the highest ethical
standards. “Integrity of scholarship is essential for an academic community. The University expects that
both faculty and students will honor this principle, and in so doing, protect the validity of University
intellectual work. For students, this means that all academic work will be done by the individual to whom it
is assigned, without unauthorized aid of any kind.” The complete UCSD Policy on Integrity of Scholarship
can be viewed at: https://students.ucsd.edu/academics/academic-integrity/index.html
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How the Honor Code applies to this course:
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Students in Personal Ethics at Work will be expected to complete all coursework within the spirit and
letter of the Honor Code and the Academic Integrity policies of the Rady School and the University.
Plagiarism and cheating on exams are serious offenses. Please see your instructor if you have any
questions or concerns.
STUDENTS WITH DISABILITIES
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A student who has a disability or special need and requires an accommodation in order to have equal
access to the classroom must register with the Office for Students with Disabilities (OSD). The OSD will
determine what accommodations may be made and provide the necessary documentation to present to
the faculty member.
The student must present the OSD letter of certification and OSD accommodation recommendation to the
appropriate faculty member in order to initiate the request for accommodation in classes, examinations, or
other academic program activities. No accommodations can be implemented retroactively. Please
visit http://disabilities.ucsd.edu/about/index.html for further information or contact the Office for Students
with Disabilities at (858) 534-4382 or osd@ucsd.edu.
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Assigned Readings
SESSION 1: Introduction: What is Ethics? Why is it “personal”? Why does Ethics matter?
1. Banaji, Mahzarin R. and Greenwald, Anthony G. Mindbugs, Blind Spot: Hidden Biases of Good
People. New Yotk: Delacorte Press, 2013, pp. 3-20.
2. Bazerman, Max H. and Tenbrunsel, Ann E., Ethical Breakdowns: Good People Often Let Bad
Things Happen. Why? Harvard Business Review, April 2011. Product # R1104C-PDF-ENG.
3. Kaptein, Muel. The Context (Chapters 1 to 8), Workplace Morality: Behavioral Ethics in
Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp. 5-23.
SESSION 2: Personal code of ethics – building value and virtue
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4. Howard, Ron and Korver, Clinton. Chapter 3 Consult the Touchstones: Discovering Our Ethical
Principles, Ethics {for the real world}: Creating a Personal Code to Guide Decisions in Work and Life,
Boston: Harvard Business Press, 2008, pp. 51-69.
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5. Howard, Ron and Korver, Clinton. Chapter 4 Draft Your Code: Committing Yourself to Ethical
Principles, Ethics {for the real world}: Creating a Personal Code to Guide Decisions in Work and Life,
Boston: Harvard Business Press, 2008, pp. 71-89.
SESSION 3: Philosophical models as tools for critical decision-making
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6. Kidder, Rushworth M. Chapter 7: Resolution Principles, How Good People Make Tough Choices:
Resolving the Dilemmas of Ethical Living, New York: Harper Paperback, 2003, pp. 149-174.
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7. Ethics: a General Introduction, Ethics Guide, BBC, 2014:
http://www.bbc.co.uk/ethics/introduction/intro_1.shtml
8. Bearden, Neil, Is It Ever OK to Break a Promise? Harvard Business Review, September 2014.
Product # R1409L-PDF-ENG.
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SESSION 4: The power of habit – taking responsibility for good and bad habits
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9. Duhigg, Charles. Keystone Habits, or the Ballad of Paul O’Neill, The Power of Habit: Why We Do
What We Do In Life and Business, New York: Random House, 2012, pp. 97-126.
10. Duhigg, Charles. The Neurology of Free Will: Are We Responsible for Our Habits, The Power of
Habit: Why We Do What We Do In Life and Business, New York: Random House, 2012, pp. 245-274.
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SESSION 5: Social factors that influence ethical behavior – clarity in personal and professional
expectations
11. Kaptein, Muel. Factor 1. Clarity (Chapters 9 to 16), Workplace Morality: Behavioral Ethics in
Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp. 25-41.
12. Nohria , N., Sucher, S. J. and Gurtler, B. (September 19, 2006), Note on Human Behavior:
Character and Situation, Harvard Business Review, February 2011. Product # 404091-PDFENG.
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13. Badaracco Jr., Joseph L. Personal Values and Professional Responsibilities. Harvard
Business Publishing, January 2004. Product # 304070-PDF-ENG.
SESSION 6: Midterm Exam & Role-modeling and mirroring in the workplace
14. Kaptein, Muel. Factor 2. Role-Modeling (Chapters 17 to 22), Workplace Morality: Behavioral Ethics in
Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp. 43-57.
15. Ratnesar, Romesh. The Menace Within, Stanford Magazine, July/August 2011.
https://alumni.stanford.edu/get/page/magazine/article/?article_id=40741
SESSION 7: Achievement and what happens when you get there?
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16. Kaptein, Muel. Factors 3 & 4. Achievability and Commitment (Chapters 23 to 37), Workplace Morality:
Behavioral Ethics in Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp.
59-92.
17. Goldsmith, Marshall. Chapter 3 The Success Delusion, or Why We Resist Change, What Got You
Here Won’t Get You There, New York: Hyperion, 2007, pp. 16-32.
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18. Bazerman, Max H. Becoming a First-Class Noticer: How to Spot and Prevent Ethical Failures in
Your Organization, Harvard Business Review, July-August 2014. Product # R1407L-PDF-ENG.
SESSION 8: The impact of transparency and openness at work
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19. Kaptein, Muel. Factors 5 & 6. Transparency and Openness (Chapters 38 to 46), Workplace Morality:
Behavioral Ethics in Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp.
93-114.
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20. Pfeffer, Jeffery. The Whole Truth, and Nothing But: The Value of Honesty in Organizations,
Harvard Business Press, 10 July 2007. Product # 2547BC-PDF-ENG.
21. Cranston, Mary B. and Hamilton, Michael. When to Make Private News Public, Harvard
Business Review, March 2012. Product # R1203S-PDF-ENG.
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22. Ariely, Dan. Collaborative Cheating, The (Honest) Truth About Dishonesty, New York: Harper
Perennial, 2012, pp. 217-235.
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23. Christiansen, Karen. Integrity: Without It Nothing Works, Harvard Business Review,
September 2009. Product # ROT088-PDF-ENG.
SESSION 9: Consequences and learning from mistakes
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24. Kaptein, Muel. Factor 7. Enforcement (Chapters 47 to 52), Workplace Morality: Behavioral Ethics in
Organizations, United Kingdom: Emerald Group Publishing Limited, 2013, pp. 115-127.
25. Tugend, Alina. The Many Errors in Thinking About Mistakes, The New York Times, November 24,
2007. http://www.nytimes.com/2007/11/24/business/24shortcuts.html?pagewanted=all
26. Duckworth, Angela Lee and Eskreis-Winkler, Lauren. True Grit, Observer, Association for
Psychological Science Vol. 26, No. 4 April, 2013.
http://www.psychologicalscience.org/index.php/publications/observer/2013/april-13/true-grit.html
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SESSION 10: Personal ethics at work: an ongoing project
27. Kaptein, Muel. Challenge! Workplace Morality: Behavioral Ethics in Organizations, United Kingdom:
Emerald Group Publishing Limited, 2013, pp. 129-130.
28. Badaracco, J. A Space of Quiet: Create Moments of Serenity in Order to See Management
Dilemmas Clearly, Harvard Business Press, August 1997. Product # 3059BC-PDF-ENG.
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29. Christensen, Clayton M. How Will You Measure Your Life? Harvard Business Review, July
2010. Product # R1007B-PDF-ENG.
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