From Conference to Conference KKL-JNF International Marketing Initiatives The brochure presents a varied assortment of marketing initiatives to promote and improve KKL-JNF branding and donations to KKL-JNF projects that were implemented during the last two years (2012-2014) We would like to thank everyone who shared their information and experiences with us. We are certain that we can all learn and benefit from them. Keren Kayemeth LeIsrael Jewish National Fund KKL-JNF International Marketing Initiatives Questionnaire Name: Projects and Marketing Department Country: Israel Brand 1) What, if any, brand identity changes have you made since the last WMC? In all our materials, we emphasize KKL-JNF and the KKL-JNF brand as a key element in Israel, in all the latest marketing topics: sustainable environments, R&D, renewable energy and sharing information with other countries with similar environments to ours. We stress the major role our achievements play for the benefit of all of Israel's residents, including disadvantaged populations, the periphery and ethnic minorities. We emphasize the contribution of our work to the economy, quality of life, society and the environment. Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? The Partnership Site is our marketing platform and it serves all the people at KKL-JNF that are involved in marketing and fundraising for KKL-JNF in Israel and abroad. They are our target population and we want to attract interest and enrich them with KKL-JNF activity. The website is constantly being upgraded with new content, technology and visibility. Content Uploading marketing information and ideas to the website: all the materials produced at the department and collected by the department from other KKL-JNF departments: presentations, written materials, graphics, productions, gifts, giveaways. The materials are uploaded on a daily basis. Some of the materials have been specifically requested, such as translations or focus on specific content. The various KKL-JNF offices use these materials as background, raw materials for local use to improve the marketing and fundraising system. In summer 2014, for example, comprehensive marketing materials related to Operation Protective Edge and donation possibilities were uploaded to the website. Technology We transformed and modernized the website and improved its userfriendliness, ease of use and the effectiveness of searches. All the various sections on the site are now connected so that searches produce results and links from the different sections. We enhanced our marketing pages, which can now be produced online and are clearer, easier to use and connect the various information sources. Visibility The website, in its new format, aims at responding to all the needs of users with the most modern marketing tools, which is expressed in the site design, headings, colors, fonts and sizes. Data 3) What are you doing to develop Donor Resource Management systems? In our eyes our target population is the people involved in fundraising. Therefore we analyze user data, their needs and help when necessary. We create links between different countries around common topics of interest. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? We participate in fundraising activity abroad by fulfilling specific requests, providing information and marketing materials to support fundraising. We also prepare marketing materials (in different languages if needed) for missions, conferences, media, visiting VIPs, focusing on specific topics per request. During the past years we uploaded: 57 subject brochures 44 ideas for marketing gifts/gimmicks in a broad range of prices 44 presentations 725 photos 277 designs related to a variety of topics 32 sections focusing on major topics that provide our marketing people with diverse materials 204 written materials Market 5) What have you done to adapt to changing donor or to reach new donor markets, e.g. non-Jews? Our materials focus on current marketing topics – see the answer to question 1. We provide the content for various productions: films/presentations. We inform the offices worldwide regarding new materials in our monthly newsletter, Hot Issues for your Attention, which includes a rich variety of materials and links to the Partnership Site. Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? We focus on activities both in Israel and abroad: what KKL-JNF contributes to the world in its fields of expertise. Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? We approach marketing people and not donors. In addition to the Partnership Site we send out a monthly newsletter with a variety of marketing materials, present available projects on a seasonal basis (fall, winter, spring and summer specials), provide information regarding interesting marketing activity at KKL-JNF offices to allow us to learn from each other and shorten processes. Website 8) How do you get site visitors more engaged? The Partnership Site is available 24/7 throughout the year. We update it on a daily basis and upload a wide variety of materials that different countries will find interesting: gift ideas, texts related to KKL-JNF core subjects, useful designs (brochures, maps, posters, exhibits, holiday designs), presentations, entire sections that provide materials focusing on a specific subject. For example, the "Operation Protective Edge" section includes maps, missile maps, descriptions of KKL-JNF activity for the benefit of Gaza Envelope residents in times of peace and times of war, donation opportunities for lifesaving and morale raising projects and for long term projects for the benefit of people in southern Israel living on the border, photo collections, banners, various KKL-JNF national campaigns so that we can share learn from each other, expressions of gratitude to KKL-JNF from mayors and regional and local council heads, expressions of gratitude to KKL-JNF from children from the south that spent two days in the north with KKL-JNF. The fact that all the countries made extensive use of these materials proves that the website is fulfilling its purpose. In order to help our users we upload entire productions. In other words, under the name of a brochure you can find texts, translations, designs and all the photos that appear in the brochure. All KKL-JNF staff abroad meets with us when in Israel to learn about the website and its. Finally, is there any one special marketing initiative you are planning for 2015? a. We are planning to add a project layer in a satellite map (similar to Google Earth) to allow us to see the project "in the field" b. We will initiate internal workshops for division staff and other relevant KKLJNF staff to become acquainted with the website. KKL-JNF International Marketing Initiatives Questionnaire Name: Isaac Mizrachi Country: Australia Brand 1) What, if any, brand identity changes have you made since the last WMC? Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? We make sure to follow very strict brand guidelines so that people recognize our publications quickly. These guidelines were created to suit the characteristics of the community in Australia and are being refreshed from time to time. We make use of big background images that are carefully selected. We also use social media for targeted campaigns. Data 3) What are you doing to develop Donor Resource Management systems? Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? We are about to launch a new cinema advertising campaign for our ANZAC mission that is aimed at both Jews and non-Jews. By that we will expand our reach and (hopefully) increase bookings for the mission. We also advertise in non-Jewish media from time to time, when the message is right. Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? Of course. Our marketing mix includes print ads, brochures, social media, cinema advertising, email marketing, mobile app – a bit of everything so that we reach different audiences. We believe in experimenting with different mediums and changing our campaigns on the go to increase effectiveness. Website 8) How do you get site visitors more engaged? Finally, is there any one special marketing initiative you are planning for 2015? The focus will be on our new mobile app and its capabilities (in particular push notifications). It will allow us to tailor campaigns that will reach the user in any given time and in any place. In addition, we want to build an Australian photo library to allow quicker access to relevant project photos and other media resources. KKL-JNF International Marketing Initiatives Questionnaire Name: Country: Canada Brand 1) What, if any, brand identity changes have you made since the last WMC? JNF Canada has added a second logo, 100% Israel, to all marketing and promotional material. This is to confirm that all funds raised through the Jewish National Fund of Canada are directed towards projects in Israel and only Israel. Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? - Using strong images along with short, concise messaging: There is 20 seconds to grab the attention of your audience so your ad needs to be compelling and bold to grab them in further. - JNF’s profile has tremendously increased and the profile of the organization hit an all-time high. This was due to many factors however, the two most significant, for this increase, were the Gilad Shalit tour, which brought out over 6,000 people in five cities and the Toronto Negev Dinner honouring the Prime Minister of Canada, Stephen Harper which became a national event and hosted 4,000 people. Both of these events put JNF in a new spot light. The Gilad Shalit tour became frontpage news and the Harper Dinner press coverage continued for months. The best part of the media coverage was that the vast majority of it, was positive and about JNF and Israel. - Attending community events in a participating capacity. Data 3) What are you doing to develop Donor Resource Management systems? We have acquired and are installing a state of the art resource management system from Blackbaud. This will allow us to increase communication with donors at minimal costs and provide continuity in the long run while decreasing overhead. It keeps track of the conversations with donors allowing to get metrics on the ask and giving. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? - Signs that promote the various work areas that JNF is involved in have been created and strategically placed. These are signs that are displayed on every synagogue, community centre and Jewish establishment. This creates a strong JNF presence and promotes the work of JNF. Signs are changed for major events. - Billboards are placed in prominently Jewish neighborhoods promoting events. - JNF Canada ran a national art contest to recruit new designs for tree cards. Advertising was done throughout the country in different formats. One method that was used in two of the largest cities was to print 4 x 4 stickers describing the art contest and soliciting art entries. These stickers went on every pizza box for a month. This allowed the art contest and promotion to turn up in thousands of homes that most likely would not have known about this art contest. - Sponsorship packages for special events, planned giving brochure, National Project Brochures. - A more aggressive strategy to collect blue boxes has been developed. Although the campaign collects small dollars, it is a viable tool and is the most recognizable branding next to trees. In some cities a giant icon blue box was built that travels from the Jewish Schools and Synagogues. As well, Blue Box Bob plays a role in many schools. - Missions to Israel create an awareness of the enormous impact JNF has across the country. Mission participants come home with passion and a desire to be part of the JNF family. Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? - Marketing material changes depending on the audience and who is being addressed. Using language, references and images that are applicable and related to the crowd being targeted i.e. Christian Groups vs Jewish audiences. - Messianic groups have offered speakers and promote JNF to their congregation and raise money for projects. - This past year some cities have partnered with the Christians United for Israel in a “Stand for Israel” event which brought Christians and Jews together under one banner, “Support for Israel.” It was the first time JNF has been able to break into this market and JNF will continue work on enhancing these relationships. Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? NO Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? - The event or campaign, will determine the marketing channels to be used. If it requires urgent attention or is something that is targeted towards JNF Future, social media will play a larger part in the promotion. If it involves the general community then traditional marketing channels will be used. Often social media is used to promote different events and initiatives. There is always a combination of promoting posts and creating ads because both serve different purposes. - Increased usage of Facebook and Twitter. Website 8) How do you get site visitors more engaged? - Create content that people want to read. Make the website a destination for people to visit when they are looking for information related to Zionism and Israel and not only about the events and campaigns. - Link all marketing materials and all social media posts to the website. - Payment systems for events are being encouraged on the website to drive more traffic. - Website is included on all correspondence. - Raffles have been promoted on line. Finally, is there any one special marketing initiative you are planning for 2015? A new, improved and attractive website. KKL-JNF International Marketing Initiatives Questionnaire Name: Zoša Vyoralová Country:Czech and Slovak Republics Brand 1) What, if any, brand identity changes have you made since the last WMC? Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? Data 3) What are you doing to develop Donor Resource Management systems? Advertising,lectures,TV films Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? Books, leaflets,exhibiton,charitable market Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? TV films Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? FB,KKL web Website 8) How do you get site visitors more engaged? Possibility to buy a tree Finally, is there any one special marketing initiative you are planning for 2015? KKL-JNF International Marketing Initiatives Questionnaire Name: Keren Kajemet Finland Country: FINLAND Brand 1) What, if any, brand identity changes have you made since the last WMC? Have changed the image from a Zionist organization more to an environmental one – Go Green with Israel! We are an old Finnish organization (established already in 1918) with a strong connection to Israel. Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? - Participation in the World Village Festival - A joint stand with the other Jewish organizations under the same message “ The Jewish Heritage in Finland” Data 3) What are you doing to develop Donor Resource Management systems? All DRM systems are today on the computer. The system serves well our present needs. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? - The annual Tu-b’Shvat event, the World Village Festival in May, the autumn event according to special occasions such as the Great Israel event, Chanukah etc. - Our own general brochure, leaflets of ongoing projects, Keren Kajemet Finland’s wallet calendar stating the Jewish holidays during the calendar year as well as the contact details for donating a tree. - Presentations and distribution of brochures received from the headquarters at our events - Blue Boxes Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? - Joint events with non-Jewish organizations - Partnership programs with businesses - Closer cooperation with the other Nordic countries Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Anti-Israel PR has increased to some extent also in Finland since last summer, but has not yet affected Keren Kajemet Finland. As mentioned earlier our message focuses more on the environmental achievements KKL-JNF has reached! Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? - Ever more using digital media; email and website - Some members/donors not using computers still receiving mailings by post - The next step will be our own site on facebook in spring 2015 Website 8) How do you get site visitors more engaged? - On all our marketing materials our website address is sated and we urge our members, donors, readers and audience to become familiar with our site and to use them for donations for various purposes . - We are constantly updating our “News” section with articles which are of interest to our Finnish sources. Finally, is there any one special marketing initiative you are planning for 2015? - Potential participation in the “Mass Mission” in May together with the other Nordic countries - The World Village Festival in May KKL-JNF International Marketing Initiatives Questionnaire Name: Gun Shariel Country: Italy Brand 1) What, if any, brand identity changes have you made since the last WMC? This is the first marketing conference I have attended. Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? KKL-JNF flags; a large, attractive Blue Box; KKL-JNF brochures; samples of our magazine "Karnenu"; KKL-JNF maps; KKL-JNF ID; rollups we created with KKL-JNF photos. Other elements according to the occasion: for example, for Christmas we created a stand with brochures targeting the Christian population. Data 3) What are you doing to develop Donor Resource Management systems? We have a computerized system called MY DONOR – every donation and each new contact are entered into the system according to criteria determined in advance: project, donation amount, city, Jew/non-Jew, etc. The system can produce reports that help us analyze our target population according to each campaign we conduct. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? This past year we had 10 events in Italy. Large fundraising events (Fiddler on the Roof in Milano and Rome); small fundraising events (Gil'ad Shalit in Rome); outreach events (R&D event in Rome, Milano, Torino and Firenze); fundraising and solidarity with Israel event during Operation Protective Edge (Rome) – the guest of honor was the IDF commander (res.) responsible for tunnels. We prepared special certificates for each event, including for the nonJewish population (Christmas certificate) and a special certificate for people who donated during the war. We created rollups with KKL-JNF photos for the various events. Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? We target specific projects to specific donors and to the entire community. We do not collect general donations for KKL-JNF anymore. Before we meet each donor, we create a "bank" of potential projects, based on our previous experience and knowledge of the donor. Activity with non-Jewish donors: a. Jewish and non-Jewish donors are divided into two groups (by the computer program). We conduct specific campaigns for the nonJewish population, e.g. for Christmas (see question 4). On Women's Day in Italy, it is customary to send certain flowers (mimosa) – we prepared a special certificate for this occasion. b. We planted a forest in the Sea of Galilee in memory of Cardinal Martini from Milano. We held a special event, which was also in his memory. 800 people attended, many of whom were non-Jews. We added the details of all the participants to our donor bank. c. Thanks to KKL Israel we translated and printed a beautiful brochure in honor of the papal visit to Israel (May 2014) regarding the cooperation between KKL-JNF and the non-Jewish world. The brochure was very well received and up to now we have distributed over 2000 copies. Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? We are constantly involved in PR for Israel and KKL-JNF, and stress the topic in all events targeted at the non-Jewish population. Happily, as a rule, in Italy we do not suffer from an anti-Israel atmosphere. Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? Traditional – we have a magazine that is published in 12,000 copies – reaching almost every Jewish family in Italy. We use it to spread our message. We advertise in the Jewish community media. We mail letters, gifts, candles, honey, dried fruit and more to our major donors. New channels – we have a website, Facebook, Twitter. An outside company operates the system according to the instructions and themes we give them. Before the last event in Rome, we sent, with the help of our computerized system, text messages to all our Roman donors regarding the event, with excellent results. Website 8) How do you get site visitors more engaged? Facebook; interesting materials from Italy and Israel; tree planting via the website. Finally, is there any one special marketing initiative you are planning for 2015? 2015 is a special year in Italy – Expo year. We are planning, together with KKL Israel, many new concepts for the exhibit. KKL-JNF International Marketing Initiatives Questionnaire Name: Noa Cohen Country: UK Brand 1) What, if any, brand identity changes have you made since the last WMC? Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? Data 3) What are you doing to develop Donor Resource Management systems? We purchased a database called Raiser’s Edge and we are investing into making it as dynamic as possible. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? • We have created inserts for each of our main projects, • we are producing videos for each of them • We are bringing project directors and people who have been impacted by our project to do community talks Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? • We have started targeting different nationalities in a culture specific way (outreach to the French community, to the Russian community, etc.) • We have started a business club to reach younger donors • We are organizing special talks for the reform community • We are organizing special talks for the Christian community Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Yes . We are emphasizing that we stand united with Israel. We want the public/ our donors to associate JNF and Israel. Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? • We have weekly ads in the Jewish papers • We have a PR agency working on getting us exposure • We Tweet on a daily basis, and Facebook 3 times a week • We use SMS for volunteer recruitment and small donations Website 8) How do you get site visitors more engaged? More video content. Finally, is there any one special marketing initiative you are planning for 2015? • Blue Box has a new mascot ( Phil the blue Box) – The blue box operation is a very big emphasis for us • A new campaign for our legacy department called be remembered KKL-JNF International Marketing Initiatives Questionnaire Name: Karen Bress Country: USA Brand JNF 1) What, if any, brand identity changes have you made since the last WMC? JNF US had undergone new branding just prior to last WMC so we have been tweaking branding/messaging Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? We have multiple creative executions for each of our different efforts. For current year-end efforts and we just changed creative for several initiatives, and changes include: • • • • • • Image takes up entire ad unit and has single focus/subject For visual appeal combination of black& White with color Subject(s) in ad elicit emotional connection Hierarchy of messaging with clearly defined sub-head, Clear Call to action Contact information Data 3) What are you doing to develop Donor Resource Management systems? • Cleansing Database- working with outside provider to help clean up database, re-connect with “opt-outs” to bring back into database Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? For planned giving created several new approaches to drive incremental exposure and revenue: • New brochures over past year – specifically for Gould Legacy Society, Bequests and Gift Annuities. • New Website poised to launch Dec 2014 – working with vendor who helps provide content for all collateral and JNF incorporates all branding elements New events • Giving Tuesday – began supporting GivingTuesday since inception in November 2012. Tuesday after thanksgiving/day to “give back” (after Black Friday/Cyber Monday. Marketing efforts are exclusively online, social and eblasts. JNF has consistently raised more money each year . • Local Events/efforts o launched in NY, with goal of creating new affinity groups includes Finance, Families (2 separate events at local venues – Central Park and museum) Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? • Employed extended marketing efforts in Secular media combined with Jewish Media – includes broadcast, online, mobile and print Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Promote Positively Israel on campuses, online and social Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? Employed many new marketing channels over past couple of years including:\ Advertising Initiatives: • Expanding advertising efforts for multiple JNF products as we experience results last FY when employed. o Brand Messaging – 3x per year: Passover, Rosh Hashanah, Year- End o Tree Campaign – focused on planting tree in memory of loved one, year round o Travel – expanding efforts for more Missions and each effort is different based on target group. Singles Mission - last year partnered with JDate and had over 45 people registered ( however due to war only 1/2 actually went on trip) This year will be Young Professional trip’ Other trips to be promoted this year: Women’s (Queen of Sheeba), Young Professional, Spirit of Israel (general trip), Doctors (new in 2014) Lawyers for Israel (new 2015) and Photo Mission o Planned Giving Marketing support for Gift Annuities Added Bequest advertising in 2014, will continue o Bar/Bat Mitzvah Invitations Media • Television – created new TV spots (60’s , 30’s, 15’s) to run in local cable and for first time working with local NBC network to not only run spots but also PSA’s and tie in with local non-profit programs. • Radio – sponsoring local traffic and weather reports, emails to radio networks databases • Print- expanding efforts in secular media. Negotiated tremendous added value on local print websites with free ads along with dedicated eblasts to print databases – resulted in incremental revenue for Emergency campaign. • Social Media – expanded social efforts and working with Social Media Committee to help launch new initiatives. • Online – employing dedicated online video and banner ad campaigns along with ads on media partner websites. Testing YouTube campaign for year-end • Mobile – currently testing mobile websites and apps for year-end campaign • Search – expanding search marketing efforts for all JNF initiatives – including Tree planting, Travel, Planned Giving, Education, • Out of Home – exposure on Telephone kiosks in NY during 2013 • Direct Marketing • Worked with partner (Osem) to send Recipe Booklet in Passover Direct mail, also posted recipe book online; • Send magnetic calendar with Jewish holidays in Rosh Hashanah direct mail. • For Year-end sending 2nd mailing • Byachad magazine goes to 800,000 people 3X year Email • Constantly experimenting with new headlines, content and imagery in eblasts • Giving Tuesday • Send 2 email in 1 day for important dates (early morning and end of day)– Giving Tuesday and December 31 Website 8) How do you get site visitors more engaged? Currently working with outside vendor to redesign website, with goal of creating a better user experience/engage donors. • Added social media feed to home page couple of months this year – during National conference and for Giving Tuesday/YearEnd. • Update home page and store with relevant/timely content • Creating/Created new Planned Giving Website –PG content will be provided primarily by vendor but JNF has included many “donor stories” to engage users. Finally, is there any one special marketing initiative you are planning for 2015? Revamping JNF US website. Tusbishvat raffle New Partnerships to increase tree sales: • Continuing New partnership with National Jewish Memorial Wall, Shiva.com • Dignity Funeral Homes KKL-JNF International Marketing Initiatives Questionnaire Name: Michael Ben Abu - Director of Israel Fundraising Department Country: Israel Brand 1) What, if any, brand identity changes have you made since the last WMC? In israel the brand identity is based more on the Spoke person department, much less based on our marketing efforts. Creative Approaches 2) How have you made your creative stand out in the crowded marketplace? We are trying to promote our collaboration with big companies, such as Orange, in order to convince them to plant a tree for every client, that will receive his bills and printed mails by electronic mail. Data 3) What are you doing to develop Donor Resource Management systems? We have our data base through the general Shilut Utkasim data base and we use it, when needed. Fundraising Tools 4) What special events, brochures, displays, etc. have you developed? This year we work a lot with families of fallen soldiers, and we develop fundraising letters both in Hebrew and English in order to assist them to come up with funds for the projects. Market 5) What have you done to adapt to changing donor expectations or to reach new donor markets, e.g. non-Jews? Messages 6) Has your message changed, particularly given anti-Israel PR and, if so, how? Marketing Channels 7) How have you used traditional (advertising, direct marketing, PR) and new channels (social media, mobile, apps)? Again, in Israel, the PR for KKL is not done through my department. Website 8) How do you get site visitors more engaged? Finally, is there any one special marketing initiative you are planning for 2015? We are trying to promote our collaboration with big companies, such as Orange cell company, in order to convince them to plant a tree for every client, that will receive his bills and printed mails by electronic mail. This is a bit complicated to do during Shnat Shmita (Sabbatical Year), hence we try to promote the creation of Health walking trail in the forest to be dedicated to Orange. www.KKL.org.il Keren Kayemeth LeIsrael-Jewish National Fund KKL Resources, Development & Public Affairs Division Projects & Marketing Department Jerusalem 2015