• Problem solving • Working as a productive unit • Critical legislation for supervisors • Coaching and communication skills • Delegation & motivation • Conflict resolution • Building teams • Managing time • Continuous improvement cycle and the cost of quality • Project management concepts • Dealing with change • Personal learning and leadership styles • Business ethics within the corporate climate Online courses are accessible from anywhere in the world and are well suited to those who need a more flexible study schedule. The online learning management system allows students to experience online discussion groups and chat sessions. Students receive personal feedback and individual assessment of assignments. For information on system requirements for online courses and other information regarding online learning at Humber, visit: onlinelearning.humber.ca, or call 416.675.5049 or 1.877.215.6117 MANUFACTURING LEADERSHIP Online Certificate Program 2015-2016 Three Ways to Register: Online: humber.ca/education-training-solutions By Telephone: 416.675.5005 or 1.877.675.5660 In Person: Visit our Customer Service and Registration Centre at Humber North Campus, or Humber Lakeshore Campus. For more program information, visit: humber.ca/education-training-solutions CONTACT ceparttime@humber.ca 416.675.6622 ext.4139 or 4159 Humber Institute of Technology & Advanced Learning, North Campus Education and Training Solutions - Rm. LX104 205 Humber College Blvd., Toronto, Ontario M9W 5L7 twitter.com/ETS_Humber linkedin.com/company/humbercollege-ets IN YOUR CAREER SOME SKILLS YOU WILL GAIN FROM THIS PROGRAM: ONLINE LEARNING THE NEXT STEP Each course has a Critical Path that is intended to help students complete assignments and quizzes in a timely fashion. Students work at their own pace during the week and may be required to participate in a weekly one hour live-chat session on the specified scheduled date (held in the evening). This information is posted on the first day of class. In addition to the online discussions, e-mails, and readings, students must be prepared to spend six to nine hours per week on homework, assignments, and learning materials. WE ARE WHAT TO EXPECT Association & Partnership Programs ONLINE MANUFACTURING LEADERSHIP CERTIFICATE PROGRAM (MLCP) Humber’s Manufacturing Leadership Certificate program has been developed through a training partnership of five Ontario Community Colleges and the Canadian Manufacturers and Exporters (CME–MEC), and is entirely online. Global competition, the development of advanced technologies and other economic challenges are rapidly changing the way Canadian business and industry operates. Today’s manufacturing supervisors must demonstrate multifaceted leadership skills combined with a high level of technical expertise. The Manufacturing Leadership Certificate program is exactly what you need if you are a supervisor, manager or have goals targeted in that direction. MLCP was developed for individuals working in a manufacturing environment and is designed to meet the needs of those recently promoted to the level of supervisor and/or those wishing to assume a supervisory role in the future. This program is recognized by the Canadian Manufacturers and Exporters Association (CME). CERTIFICATE CRITERIA Five Compulsory Courses - ALL ONLINE Please note: courses can be taken in any order, however it is suggested that courses be taken in the order listed below MLCP MLCP MLCP MLCP MLCP 201 202 203 204 205 Supervisory Skills Coaching and Developing People Developing Effective Teams Continuous Improvement Processes The Business of Tomorrow Upon completion of the 5 compulsory courses a Certificate of Completion with 5 college seals will be awarded. SUPERVISORY SKILLS W Course: MLCP 201 | Fee: $497 | Total Hours: 30 The successful supervisor needs a solid knowledge base, a wide range of specialized skills and the capacity to keep current. The various roles you are called upon to play require clear understanding of the organization and clear thinking about the tasks. You must communicate effectively, handle customer relations, measure and report work appropriately and ensure compliance with complex government legislation. This course will help you to develop these skills and give you an awareness of the multi-faceted approach to leadership demanded in the modern business environment. COACHING AND DEVELOPING PEOPLE W Course: MLCP 202 | Fee: $497 | Total Hours: 30 The coaching and developing of people, in order to encourage their highest performance and ongoing learning, is a crucial component in today’s world. The roles of a coach and a facilitator require new skills to enhance the capabilities of their employees and to bring the best possible environment to the workplace. The skills of communication, coaching, delegation, motivation and dealing with conflict will be developed, together with an understanding of adult learning. DEVELOPING EFFECTIVE TEAMS W Course: MLCP 203 | Fee: $497 | Total Hours: 30 This course will provide the knowledge of how people in teams function and how teams evolve. It will develop in the participants, both the understanding of their own strengths and weaknesses and the skills for team building and facilitating your group. Particular attention will be paid to the questions of when to use a team, how to manage meetings and how to conduct group problem-solving sessions. CONTINUOUS IMPROVEMENT PROCESSES W Course: MLCP 204 | Fee: $497 | Total Hours: 30 On completion of this course, participants will have available a wide range of tools and techniques for the practical application of continuous improvement in their workplace. The material will cover the standard approaches in the quality movement (e.g. 6-sigma, TQM), plus the shift to lean manufacturing and the ramifications to cost, inventory and scheduling. Project management will be introduced and the participants will undertake their own work-related project. THE BUSINESS OF TOMORROW W Course: MLCP 205 | Fee: $497 | Total Hours: 30 There are two great pressures on manufacturing today; both related to change. One is the geo-political, or global economy, the other is the expectations placed on each of us, as individuals, to cope with a very different and dynamic workplace. This material covers the information that will help the supervisor deal with these issues and answer the questions that arise daily in the workplace. The course includes: implementing change, the impacts from global competitors, understanding the diverse workforce, committing to continuously learning and helping others to do the same. For course schedule, visit: humber.ca/education-training-solutions W ALL COURSES ARE OFFERED ONLINE