Quick installation Guide
2013, Aug 13th
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Quick installation Guide
Table of Contents
1 First steps...................................................................................................3
1.1 Connecting the Appliance....................................................................................................3
1.2 Appliance Registration ........................................................................................................6
2 Firewall Portlist..........................................................................................8
3 Operating and configuration.....................................................................9
3.1 Network Settings................................................................................................................11
3.2 Setting up a E-Mail Domains..............................................................................................12
3.3 Add Local Networks........................................................................................................... 13
3.4 Configuring E-Mail Forwarding...........................................................................................14
3.5 Defining E-Mail Addresses.................................................................................................16
4 Diagnose...................................................................................................17
5 License Information.................................................................................18
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Quick installation Guide
1 First steps
Please make sure that following ports are opened towards the internet before commissioning the
appliance:
Port 25 – SMTP (TCP)
Port 53 – DNS (TCP/UDP)
Port 80 – HTTP (TCP)
Port 123 – NTP (UDP)
Port 55555 – Spam-Filterung (TCP)
For more information, please refer to the Administrator's Guide at http://support.reddoxx.net. This is
found via [manuals].
1.1 Connecting the Appliance
Please connect the power cord and connect the network cable to the LAN1 / NIC1 interface, after
unboxing the appliance.
HINWEIS
If you want to install a virtual REDDOXX Appliance, please configure it as described in the
manual at http://support.reddoxx.net. This is found via [manuals].
Rear View RX-50
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Front View RX-100, RX-250, RX-750
Rear View RX-100, RX-250, RX-750
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Quick installation Guide
Front View RX-2500
Rear View RX-2500
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Quick installation Guide
1.2 Appliance Registration
The REDDOXX Appliance needs to be registered, befor it can be used. Therefor an access to the
internet is required.
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Connect Keyboard and Monitor.
Start the REDDOXX Appliance.
Log-In to the appliance with the default login:
appliance login: admin
password: AppAdmin
(While entering the password, no characters are shown.)
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The registration menu appears after successful Log-In
HINWEIS
TCP-IP Settings are applied automatically via DHCP (Factory-Default). Select [Network] and
configure Network Settings accordingly if you do not use DHCP.
Now select „Register“ to register the appliance.
Insert the HTTP-Proxy parameter if required
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After the appliance has been successfully registered, press any key to reboot the system.
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Quick installation Guide
2 Firewall Portlist
These ports must be opened for perfect operation of the REDDOXX Appliance:
SMTP/25 TCP in/out
For incoming / outgoing emails
DNS/53 UDP/TCP out
For domain name service requests to your DNS server.
HTTP/80 TCP out
For communication with the REDDOXX portal. This is where the license information is
checked.
For the REMOTE SUPPORT SERVICE. It is possible to activate a remote access for
REDDOXX's technical support via the REMOTE SUPPORT SERVICE, port 80 on the
REDDOXX switching computer (RDXCALL).
For Software- and pattern updates, spam validations.
NTP/123 UDP out
For time leveling with a time server
SMB 137,138 UDP out, 139 TCP out, CIFS 445 TCP out
for backup and archiving (mail depot) on a remote Windows/Samba share.
LDAP/389 TCP out, LDAP/636 out for SSL
For user authentication and recipient check via Active
Directory, OpenLDAP, Novell eDircetory, Lotus Notes Domino.
LDAP/3268 TCP out
For higher-performance LDAP queries against a Global Catalog Server.
REDDOXX/4010 TCP in
For the user and administrator console of the REDDOXX Appliance.
REDDOXX/4011 TCP in
For communication between admin console and the control service port of the appliance,
required for the cluster manager, diagnostic utilities and the remote support service.
REDDOXX/55555 TCP out
For communication with the fuzzy filter remote service for spam detection.
NOTICE
You should especially pay attention to these ports when the REDDOXX Appliance is included in
another network segment, e.g. a DMZ, and separated from the internal LAN through a firewall.
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Quick installation Guide
3 Operating and configuration
After rebooting the appliance, visit the REDDOXX Support-Website
(http://support.reddoxx.net/downloads.php?l=en) and perform following steps:
1. Select REDDOXX Administrator GUI below „Current Release“.
2. Select the REDDOXX Administrator GUI (Administrator user), as well as the REDDOXX
Administrator-2 GUI under "Current Release".
3. The download is available as an .exe or .zip file.
4. Run the Reddoxx Administrator GUI program.
5. When the login window is open, select the dropdown menu in the hostname field and click
search. When the appliance has been found, select connect.
NOTICE
If the appliance cannot be found, enter the IP-Address manually.
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6. Complete the settings as following:
Hostname: IP-Address of your appliance (a name can be set later on)
Username: sf-admin (default)
Password: admin
Realm: local (default)
Language: choose your preferred language in the drop down menu
7. Click „Setup assistant" to perform the first configuration of the REDDOXX Appliance.
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3.1 Network Settings
Please configure the network settings in the REDDOXX Appliance:
Enter the host name.
Enter a/your domain.
Enter the IP address of the REDDOXX Appliance.
Enter the corresponding subnet mask.
Enter the standard gateway for the Internet connection.
Enter at least one DNS server.
NOTICE
Ensure that the DNS server is accessible, especially if the REDDOXX Appliance is
located in a DMZ.
To continue the basic configuration, Click on the button NEXT. CANCEL: Reject
changes and exit the basic configuration.
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3.2 Setting up a E-Mail Domains
Via the e-mail domains, you have the possibility to add all domains for which the
REDDOXX Appliance is supposed to receive emails.
Enter all domains for which you want to receive emails.
Click on the button ADD.
The entered e-mail domains are listed in the field e-mail domains.
NOTICE
Observe the correct spelling of the e-mail domains. The REDDOXX Appliance
cannot receive any emails for other domains.
To continue the basic configuration, Click on the button NEXT.
NOTICE
In order to delete an added domain again, mark the corresponding entry with a
mouse and delete it with the DEL button on your keyboard. This action cannot be
undone.
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3.3 Add Local Networks
Via the local networks, you can add all local networks for which the REDDOXX Appliance
is supposed to function as e-mail relay. This way, the REDDOXX Appliance cannot be
abused as open e-mail relay when emails are sent from the inside to the outside via the
REDDOXX Appliance.
Enter the IP network which may send mails to the REDDOXX Appliance.
1. Enter the subnet mask. With the subnet mask 255.255.255.255, you enter a single host
(e.g.192.168.0.8).
2. Click on the button ADD.
The entered local networks are listed in the field Local Networks.
3. If you have several e-mail servers in various IP networks, please also add these
networks or hosts.
4. To continue the basic configuration, Click on the button NEXT.
NOTICE
In order to delete an added network again, mark the corresponding entry with a mouse and
delete it with the DEL button on your keyboard. This action cannot be undone.
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Quick installation Guide
3.4 Configuring E-Mail Forwarding
Outgoing emails:
1. Enter the FQDN (host name).
2. If necessary, activate the option Forwarding via DNS if the emails are supposed
to be delivered via DNS.
3. Insert the Relay-Server, if outgoing emails need to be send through a relay.
4. Activate the option Authentication required if the relay server demands
authentication.
5. Enter the user name and password if you have activated this option in step 4.
NOTICE
Make sure that the FQDN corresponds to the PTR of the public ip address, if this is
not the case mails cannot be not delivered to certain domains (eg. Web.de)
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Quick installation Guide
Incoming emails:
1. If necessary, activate the option Forwarding via DNS if the emails are supposed
to be delivered via DNS.
2. Enter an internal e-mail server at internal e-mail server.
NOTICE
If you have several internal e-mail servers, you can configure these later per
domain.
To continue the basic configuration, Click on the button NEXT.
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3.5 Defining E-Mail Addresses
Here is where the e-mail address of the administrator and the REDDOXX Appliance are managed,
which the REDDOXX Appliance requires for the forwarding of system messages. The REDDOXX
Appliance uses the administrator's e-mail address to communicate with the administrator. The
REDDOXX Appliance's e-mail address is used to communicate with the REDDOXX Portal.
1. In the field Administrator address enter the administrator's e-mail address.
The administrator address must exist on one of your e-mail servers. At this address, you
receive messages concerning innovations (release notes) and updates of the REDDOXX
Appliance.
2. In the field Appliance address, enter the e-mail address of the REDDOXX Appliance.
NOTICE
The e-mail address of the REDDOXX Appliance is required for internal operation and may
not be used otherwise.
Make sure that this e-mail address does not exist on your mail server and that it is
forwarded by possible upstream firewalls or relays.
3. To finish the basic configuration, Click on the button FINISH.
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4 Diagnose
Please perform a diagnose check now. Start the REDDOXX Administrator 2 GUI, that can be
downloaded at http://support.reddoxx.net/downloads.php?l=en.
The Diagnostics Center allows you to test the appliance for any existing or potential
problems that may or could occur in the system.
Select +Health Status and start the test. If errors occur, check the corresponding diagnostic tasks in
the left list.
For the first installation, it is recommended to run the following diagnostic selftests.
Mail Round Trip
This is a runtime and mailflow test to check if mails leave the appliance correctly and reach it again.
SMTP Diagnose
Diagnose "SMTP" checks availabilty of a Mailserver and sends a testmail. You can use this test, to
check your configured Appliance and follow the SMTP Steps to view detailed information to
possible Errors.
NOTICE
Further information can be found in the Admin Manual and the FAQ Section.
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Quick installation Guide
5 License Information
Please supply your personal information. Select [Help] in your REDDOXX Administrator GUI and
then [License Information].
Provide the contact information of your company [Customer address] and the information of your
reseller, by clicking „Select reseller“ in the left bottom.
After providing all data, please click on [Update address].
Now insert your License Information.
Select [License numbers] to copy/paste the licenses that you got via E-mail in the bottom field of
the window and accept with [add license].
NOTICE
If using a demo hardware-appliance you need to activate the hardware via [license
summary] → [activate].
From now on the mails are processed by the appliance and you can continue setting up your
appliance in detail.
With the F1 key on your keyboard, you open the Administrator Manual for the corresponding
Window you have opened in order to get additional information.
The manuals can be found at our support website: http//support.reddoxx.net.
Our FAQ Section and Downloads can be found there too.
If you need any further Support, please contact your REDDOXX Reseller.
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