Winter 2015 Dates Our Surgeries Are Closed Please note that our Surgeries will be CLOSED on FRIDAY 25 DECEMBER 2015 MONDAY 28 DECEMBER 2015 FRIDAY 1 JANUARY 2016 In addition, we are CLOSED on Tuesday 19 January 2016 and Wednesday 26 March 2016 from 1-4pm for training purposes CQC Inspection We have recently had our CQC inspection and are awaiting a full report but the verbal feedback was that they were happy with the care and services we were providing. The CQC will publish the report when it is complete and we will display the certificate they send. We would hope to get the report in February 2016. Please contact Out Of Hours for any emergencies during those times on NHS 111 PLEASE REMEMBER TO GET YOUR PRESCRIPTION REQUESTS IN EARLY AS WE WILL BE INCREDIBLY BUSY OVER THE FESTIVE SEASON Five tips for preventing cold weather asthma symptoms Asthma UK has this advice on how to control your asthma symptoms during the cold weather: 1. Keep taking your regular preventer medicines as prescribed by your doctor. 2. Keep your blue reliever inhaler with you at all times. 3. If you find you are using your inhaler more often than usual, ask for a medication review. 4. Wrap up well and wear a scarf over your nose and mouth – this will help to warm up the air before you breathe it in. 5. Take extra care when exercising in cold weather. Warm up for 10-15 minutes and ask your GP if they suggest taking one or two puffs of your reliever inhaler before you start. Inhalers and COPD appointments When attending COPD or Asthma appointments please bring your inhalers with you. People with asthma need to be able to use their inhalers correctly to ensure they receive the correct dose of treatment. The nurse can help with technique at your review appointment. Home visit requests Since April this year, the practice policy has been to telephone all those patients requesting home visits in order to find out the urgency and nature of the visit and to discuss if a home visit is the most appropriate way to assess the patient. Home visits by GP’s take up a lot of valuable doctor time. Often 3 or 4 patients can be seen at the surgery in the time it takes for a GP to visit a patient in their own home. The doctors are under a lot of pressure and time spent travelling between patients at home is time other patients can not being seen. For much of the time it is better for patients to be seen at the surgery. The GP will have access to superior equipment, and therefore be more likely to conduct any necessary tests or investigations. The GP will also have access to patients past medical records and information. For any patient with poor mobility, we offer disabled parking at the rear of the surgery. We have a voice call system to access use of the back door to the surgery and if required a wheelchair. The back door is closer to the car park and our Reception Team will be happy to assist incapacitated patients in reaching the waiting area and ‘checking in’. GP’s aim to visit people who are genuinely house bound by their disability or illness. Due to an aging population, age alone is not a reason for a home visit. Whilst we do accept that getting to the surgery can be very difficult, we will try to do our best to fit around public transport and the availability of friends and family to bring people. Please discuss these needs with us if it will make the difference between a doctor seeing you at home or you coming in to the surgery. However, if you do feel you need to have a doctor visit you at home, please telephone with the request before 11am. A member of the clinical staff will telephone you back to get further details and discuss all the options. Posterngate Surgery Extension Planning permission for the surgery to have two more consulting rooms and a bigger waiting area has been approved. We are hoping work will start in the Spring. Further updates will be given as they become available. Olwen Fisher – Goodbye, good luck and a big thank you……. Posterngate Surgery has been lucky enough to have Olwen as its Health Visitor for the last 16 years. However at the end of October, we sadly said our ‘Goodbye’s’ to Olwen when she hung up her baby scales for the last time! Olwen started her Health Visiting career at Escrick before moving to Posterngate. Over the years, many families have appreciated Olwen’s professional care, advice and support. She will be very missed by both colleagues and families alike. Olwen is planning to spend more time with her family and looking forward to travelling to Canada in the near future. We all wish Olwen a very long and happy retirement and a well earned rest. WINTER WEATHER Follow these tips to help you and your family keep warm and well during spells of cold weather: • • • • • • • Draw your curtains at dusk and keep your doors closed to block out draughts. Have regular hot drinks and eat at least one hot meal a day if possible. Eating regularly helps keep energy levels up during winter. Wear several light layers of warm clothes (rather than one chunky layer). Keep as active in your home as possible. Wrap up warm and wear shoes with a good grip if you need to go outside on cold days. If you have reduced mobility, are 65 or over, or have a health condition such as heart or lung disease, you should heat your home to at least 18C. It's a good idea to keep your bedroom at this temperature all night if you can and make sure you wear enough clothes to stay warm. During the day, you may prefer your living room to be slightly warmer If you're under 65 and healthy and active, you can safely have your house cooler than 18C, if you're comfortable. STAFF CHANGES MATERNITY LEAVE Dr Elizabeth Butler, one of our GP Registrars, has returned to work following the birth of her baby Lucy. She will continue her training at Posterngate for a further year. Finally, everyone at Posterngate Surgery would like to wish all our patients a very