Sustainability – designed to be signed, sealed and delivered Strategic Audit Environmental management systems in the Victorian Government January 2012 Published by the Commissioner for Environmental Sustainability Melbourne, Victoria, January 2012. ©The State of Victoria, Commissioner for Environmental Sustainability 2012 This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. Printed by: Sovereign Press 6 Traminer Crt Wendouree Victoria 3355 Printed on recycled paper. Authorised by the Victorian Commissioner for Environmental Sustainability, 16/570 Bourke Street, Melbourne, Victoria 3000 ISBN 978-1-921147-18-0 For further information contact the Office of the Commissioner for Environmental Sustainability, phone +61 3 8636 2197 or visit http://www.ces.vic.gov.au Disclaimer This report may be of assistance to you and every effort has been made to ensure that the information provided is correct. It is based largely on data and information provided by the Victorian Government. The Commissioner for Environmental Sustainability does not guarantee that the report is without flaw of any kind or is wholly appropriate for your particular purposes and therefore disclaims all liability for any error, loss or other consequence which may arise from you relying on any information in this publication. Contents From the commissioner ________________________________________________________________ 5 Designing sustainability with contracts ______________________________________________________ 5 Key Messages ___________________________________________________________________________ 7 1 Victorian Government Architect’s perspective ___________________________________________ 8 Why design matters ______________________________________________________________________ 8 Part 1 – Contracts: designed to be a sustainability device _______________________________ 12 The power of state contracts______________________________________________________________ 13 Co-benefits – why bother? _______________________________________________________________ 17 How to leverage environmental change through contracting ___________________________________ 18 2 3 Part 2 – Contracts: designed and applied _______________________________________________ 24 Greener Government Buildings – designing the energy performance contract ____________________ 26 Melbourne Health designs a contract clause and takes a sustainability lead _____________________ 34 Victoria Police designs a holistic approach __________________________________________________ 36 Part 3 – Environmental management and performance 2010–11 _________________________ 42 Environmental management ______________________________________________________________ 43 Reporting schemes _____________________________________________________________________ 43 Whole-of-government environmental performance 2010–11 ___________________________________ 46 Greenhouse gas emissions _________________________________________________________ 47 Energy use in office buildings________________________________________________________ 48 GreenPower ______________________________________________________________________ 49 Waste in office buildings ____________________________________________________________ 50 Paper consumption ________________________________________________________________ 51 Water use in office buildings ________________________________________________________ 51 Transport ________________________________________________________________________ 52 Procurement______________________________________________________________________ 54 Department and agency environmental management ________________________________________ 55 The approach _____________________________________________________________________ 55 Department of Business and Innovation ______________________________________________ 56 Department of Education and Early Childhood Development _____________________________ 58 Department of Health ______________________________________________________________ 60 Department of Human Services _____________________________________________________ 62 Department of Justice______________________________________________________________ 64 Department of Planning and Community Development__________________________________ 66 Department of Premier and Cabinet __________________________________________________ 68 Department of Primary Industries ____________________________________________________ 70 Department of Sustainability and Environment _________________________________________ 72 Department of Transport ___________________________________________________________ 74 Department of Treasury and Finance _________________________________________________ 76 Environment Protection Authority ____________________________________________________ 78 Sustainability Victoria ______________________________________________________________ 80 Appendix _____________________________________________________________________________ 82 Endnotes _____________________________________________________________________________ 84 A resource efficient public sector will have lower impacts. Sustainability versus efficiency is a false choice. The taxpayer, and the citizen – and future generations – deserve both. Sustainable Procurement Task Force, UK, 2006.1 Pirelli has a deep commitment to sustainability. Our corporate strategy is one of continuous innovation to offer better products with improved fuel efficiency and the highest safety standards, as well as to develop manufacturing processes that are safe for the environment and safe for our employees, and provide sustainable growth and well-being in local communities. This is an integral part of our strategy as a premium brand: the premium products we offer integrate these values and we are recognized for them.. Filippo Bettini, Head of Group Sustainability and Risk Governance, Pirelli Group. Provided by Pirelli, January 2012. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 From the commissioner 5 Designing sustainability with contracts The preparation of a strategic audit report is a statutory function of my role as the Commissioner for Environmental Sustainability. Specifically, the presiding Act, the Commissioner for Environmental Sustainability Act 2003 (the Act) (s. 8), stipulates that the commissioner must conduct annual strategic audits of, and prepare reports on, the implementation of environmental management systems by Victorian Government departments and agencies. The Act (s. 3) also defines an environmental management system (EMS) as: ‘the organisational structure, policies, practices, processes and procedures for implementing environmental management, including systems for designating responsibility for and allocating resources to, environmental management’. The strategic audit is therefore not limited to an analysis of Financial Reporting Direction 24C data to determine the effectiveness of departments’ and agencies’ EMS programs. Instead I take a broader view, as evident in last year’s strategic audit. There I explored the organisational structures and cultures that underpin and guide practical efforts and presented case studies to better illustrate the theoretical insights. In this year’s strategic audit I extend the discussion commenced in Structures for Sustainability2 to consider how contracts and contracting processes can leverage environmental outcomes. I also explore the possibilities of improving resource efficiency and improving sustainability outcomes through the contract – a multidimensional mechanism. Contractual relationships require parties to recognise their mutual dependence and thus their mutual interest in developing a cooperative relationship.3 Contracting is therefore not only a financial or performance issue; it is also a people issue. Additionally, contracts are a matter of design and in this regard I welcome the views of the Victorian Government Architect, Geoffrey London, ‘Why design matters’ – the perspective that precedes this report. Report structure Part 1 – Contracts: designed to be a sustainability device provides a study of government contracting and the development of key performance indicators that can deliver improved efficiencies and reduce greenhouse gas emissions. Part 2 – Contracts: designed and applied provides case studies, including the Greener Government Building program, where the benefit of energy and water efficiency and financial savings are intrinsic to the contract. Part 3 – Environmental management and performance 2010–11 provides analysis of Victorian Government departments’ and agencies’ environmental management systems implementation and performance. Contractual relationships require parties to recognise their mutual dependence and thus their mutual interest in developing a cooperative relationship.3 Contracting is therefore not only a financial or performance issue; it is also a people issue. The strategic audit process is conducted on the basis of a ‘no surprises’ approach. Strategic audit methodology The audit is evidence-based, using information obtained from departments and agencies and their annual reports. Stakeholder consultation and independent research, as with all work undertaken by my office, are an integral part of the process to assist in the evaluation of data and the analysis of trends. Information obtained from annual reports is taken as authoritative and therefore only limited data verification is undertaken in relation to Financial Reporting Direction (FRD) 24C information. Qualitative information is drawn from interviews, case studies and workshops. The strategic audit process is conducted on the basis of a ‘no surprises’ approach. Stakeholder engagement is undertaken to ensure departments and relevant agencies are aware of the scope of the audit and the commissioner’s draft findings. Departments and agencies covered by the strategic audit Department of Business and Innovation Department of Education and Early Childhood Development Department of Health Department of Human Services Department of Justice Department of Planning and Community Development Department of Premier and Cabinet Department of Primary Industries Department of Sustainability and Environment Department of Transport Department of Treasury and Finance Environment Protection Authority Victoria Sustainability Victoria From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 7 Key messages Mary D. Nichols, Chairperson of the California Air Resources Board, commented after attending the United Nations Climate Change Conference of Parties in Durban, December 2011 that the job of acting on global warming would increasingly fall to state and local governments. ‘Instead of waiting for ... some grand bargain, we have to keep working on the ground’.4 The Victorian public sector, including local government, is addressing the many aspects of ecologically sustainable development in its operations. The task is complex; it requires innovation, leverage and fiscal responsibility. This strategic audit report considers how contracts can be designed and applied to assist in the process and I encourage serious consideration of the following: > Contracts are powerful mechanisms that should be used by the Victorian Government’s departments and agencies to design outcomes which improve resource efficiency and support environmental sustainability. > The Victorian Government should use its market power to foster innovation that leads to resource efficiency and environmental sustainability. > Heads of departments and agencies need to increase their personal commitment to environmental sustainability and ensure their executive teams are accountable for sustainability outcomes across all operations. Professor Kate Auty PhD, MEnvSc, Dip Int Env Law (UNITAR), BA(Hons)LLB, MAICD Commissioner for Environmental Sustainability Victorian Government Architect’s perspective Establishing the brief for the project is a necessary first step. And a good brief goes considerably further than a listing of room areas, functions and their relationships. Why design matters An appreciation of high-quality architectural design is too often dismissed as merely subjective. This view derives from an understanding of good design as a surface treatment, as a kind of iron-on visual veneer that is subjected to the judgement of taste. The appearance of a building is important in many respects, but it is only one of many factors that contribute to an understanding of a highquality design, many of which are directly quantifiable. ...firmitas, utilitas, venustas... As early as 15 BC, Vitruvius, the Roman architect, scholar and engineer, asserted in his book De Architectura that architecture can be judged by how well it measures up to three criteria: firmitas, utilitas, venustas – commonly translated as firmness, utility and delight. These time-tested criteria still prevail, but we now expect additional levels of performance from our buildings. We could stretch a long bow and suggest that Vitruvius had in mind, when he spoke of utility, the manner in which a building performed in environmental terms – that is, its ability to maintain a consistently comfortable interior temperature in both hot and cold conditions and, in doing so, to use as little energy as possible; its ability to move air and light through the building; its ability to admit the sun during winter; and the efficiency of the way water and power is distributed through the building and waste is disposed. Firmness could have included the use of materials that leave a minimal ecological footprint, that can be recycled, and which avoid waste. Delight could be enhanced by our knowledge that the building we are judging is not contributing to a negative impact on the environment. If Vitruvius had considered all these factors as part of his three criteria, he could have claimed that those buildings that met these expectations were ‘green’ buildings. And all these factors are quantifiable. We have an increasing number of new buildings that would satisfy such an enhanced testing by Vitruvius, but we could do considerably better. It is beneficial to understand that the way architectural services and buildings are procured has a profound effect on the quality of design that results. Establishing the brief for the project is a necessary first step. And a good brief goes considerably further than a listing of room areas, functions and their relationships. A good brief sets out the qualitative values for the project; the key ambitions that deal with how the building is to be experienced. For example, is the building to have a strong civic dimension? Is it to be warm, open and accessible? Is it to have gravitas? Is it to be flooded in light or shaded and cool? Is it to have intimate or grand spaces? How environmentally sustainable will it be? Establishing these values allows a client to be well informed and clear in their expectations. At the same time, a good client will value design and understand what it can provide, allowing them to demand and recognise it. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 9 The process Government and institutions typically go through a two-stage process to select an architect. In the process with which I’m most familiar, the first stage seeks an expression of interest (EOI) from architects. The EOI advertisement is where the key ambitions of the project need to be spelt out with absolute clarity. If these ambitions are not articulated from the outset, it is difficult to subsequently graft them on. And this is the process that attracts the most appropriate architects for the job; the ones best suited to meet the stated ambitions. To encourage ecological sustainability, this ambition and the level of achievement being sought for the building should be clearly set out in the EOI. The second stage is the request for proposal (RFP), in which those architects shortlisted from the EOI process demonstrate their capabilities. The RFP should pursue and reiterate the ambitions introduced in the EOI, including the foregrounding of green issues, rigorously testing the architects’ abilities to meet these expectations. During this stage of the process I prefer to see the short-listed architects offered a modest honorarium to develop, in a limited period, a design approach to the project, which is then presented to a selection panel. This allows a testing of the architects’ skills and a final selection to be based on their demonstrated capacity to respond to the project’s ambitions. As the design advances through close consultation between the client group and the architect, a design review process can help verify the direction in which the design is developing and confirm that, within the plethora of competing requirements, the ambitions set out in the EOI are retained as a clear point of focus and able to be realised. As the design advances through close consultation between the client group and the architect, a design review process can help verify the direction in which the design is developing ... For example, if a designand-construct process is entered into, the architect is working for the builder rather than the client. In this instance, a strategy needs to be in place that enables the client’s expectations and the qualitative design intentions to be realised. Designing for sustainability While the architect’s work is developing, decisions will be made about how the project is to be procured, including the form of contractual arrangement to allow the project to be built. Governments use a range of procurement processes, some more friendly than others, for realising sustainable outcomes as part of a broader ambition for design quality. Each procurement process needs strategies in place to ensure that quality is protected. For example, if a design-and-construct process is entered into, the architect is working for the builder rather than the client. In this instance, a strategy needs to be in place that enables the client’s expectations and the qualitative design intentions to be realised. This can occur through quality benchmarking and a design intent document forming a part of the contract. Value management is a strategy that can leave a building poorer in terms of design quality. Too often, this process is used for short-term cost savings without a sufficient appreciation of the long-term outcomes. For example, a layer of sunscreens may be removed for budgetary purposes without allowing for the fact that the heat load this deletion generates in the building will lead to significant energy use in cooling the building over an extended period of time. This, in turn, challenges our understanding of ‘value for money’, an important ambition in government work. As has been broadly argued, value for money needs to be assessed over the life of a building rather than through its initial cost. The quality of design and the level of sustainability can be monitored and achieved through early and careful consideration of procurement processes. Another effective strategy is to tie the achievement of design outcomes to the sale of government land for development projects and being prepared to negotiate the sale price if public benefits can be demonstrated from the design. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 11 Legislating for sustainability It is also possible to legislate for better design and sustainability outcomes. I was once a sceptic about such a possibility, but have come to believe that it can be done. The example of State Environmental Planning Policy (SEPP) 65 in New South Wales is a compelling instance of legislation lifting the bar on apartment designs in Sydney and specifying a number of performance standards that result in better environmental performance. The State Environmental Planning Policy No. 65 – Design Quality of Residential Flat Development was introduced in 2002 and was intended to elevate design as an important measure in planning decisions. SEPP 65 sets out levels of amenity that must be achieved, including solar access, cross-ventilation and sound separation between apartments. Included within the SEPP is a process for expert advisory panels to assist local councils with assessments of proposals, bringing informed design judgement to the process. Achieving high-quality architectural outcomes and associated high levels of environmental performance involves processes that require ongoing scrutiny – but there are two necessary initial moves: become an informed client and commission good architects. Geoffrey London Victorian Government Architect Contracts: designed to be a sustainabilty device C The power p of state contracts__________________________________________ 13 Co-benefits – why bother? ___________________________________________ 17 Co-be How to t leverage environmental change through contracting _______________ 18 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 13 The power of state contracts Achieving sustainability is a complex and challenging endeavour. The Commissioner for Environmental Sustainability Act 2003 (s. 4) defines ecologically sustainable development as a ‘concept’ that includes the ‘principle’ (among others) that decision-making processes should effectively integrate both long-term and short-term economic, environmental, social and equity considerations. Developing practical approaches to aid decision making and achieve sustainability is an ever evolving task that is increasingly becoming a core focus of many governments, businesses and communities. In this strategic audit report, the use of contracts as a mechanism to foster innovation, promote resource efficiency and deliver environmental sustainability is examined. A contract is mostly commonly seen as a legal instrument, different from, but augmenting the approach promoted by the Victorian Government Architect in his ‘Perspective’. Simply put, it is an agreement (including the elements of ‘offer’ and ‘acceptance’) between at least two parties, which involves the exchange between the parties of valuable consideration and which, objectively viewed, shows an intention to create legal relations between the parties. However, it is also an economic instrument, a planning tool, and perhaps, at its most effective, the embodiment of a cooperative relationship. Understood as a multifaceted mechanism, the contract becomes a powerful sustainability device. Governments and their public authorities are major consumers of private goods and services. The Organisation of Economic Co-operation and Development (OECD) estimates that contracting for public procurement accounts for on average between 10–15% of Gross Domestic Product (GDP) across the world.5 In Europe, government spending amounts to €2 trillion each year (equivalent to 19% of the European Union’s GDP). The European Commission notes that governments can make an important contribution towards local, regional, national and international sustainability goals by using their purchasing power to choose goods, services and works with a reduced environmental impact.6 The Victorian Government’s Financial Report for the State of Victoria 2010–11 shows that the value of public sector expenditure on supplies and services and other operating expenses was around $22 billion for the year. This equates to an estimated 7% of the Gross State Product.7 In addition to this Victorian local governments spend more than $2.7 billion on goods, services and works annually.8 Further refining these figures, the Victorian Government Purchasing Board reports that department-specific procurement activity for goods and services in 2010–11 is valued at around $6.3 billion. This includes contracts above the government’s $150,000 public tender threshold, variations to contracts, standing offer agreements such as state purchase contracts and strategic procurement plans for proposed major contracts.9 A ‘contract’ of some form underpins almost all government acquisitions. The contracts that support these acquisitions can vary in value from thousands to hundreds of millions of dollars, in duration from days to years, and in complexity from simple to very complex. Contract law, trust and policy objectives Government contracts can and do include criteria to further policy objectives, address market failures (including the provision of a ‘public good’) and also address other extraneous matters. Sometimes these policy objectives and contractual obligations are reinforced by legislative requirements and regulatory frameworks. The multidimensional aspects of contracts have potential to influence outcomes beyond just a project’s contracted scope. Developing practical approaches to aid decision making and achieve sustainability is an ever evolving task that is increasingly becoming a core focus of many governments, businesses and communities. Australian governments, as with other jurisdictions and international organisations throughout the world, have included in contracts provisions related to anti-discrimination, support for local companies or communities, employment practices, environmental protection,10 and environmental sustainability criteria such as energy efficiency and product stewardship. In the vast body of literature on economics and law, contract law is seen as providing a set of ‘default rules’ that serve to reduce transaction costs and overcome informational and related barriers to optimal economic exchange. Some theorists argue that in this ‘transactional construction’ there is limited need for contracts to encourage trust as the institutional framework provides the necessary protections. An alternative view is that institutional environment, and the contractual processes it supports, can, and does encourage notions of ‘good faith’. The affirmative promotion of trust will create co-operation between parties and play a broader role in encouraging the sharing of risk and information between parties.11 Contracting methods such as public/private partnerships and alliances, used by governments throughout Australia, are examples of legal arrangements that operate within well established institutional frameworks. These arrangements work best when co-operative relationships, with high degrees of trust, exist between parties. Addressing the complexity of sustainability objectives is arguably best served when good faith exists between parties and risk is able to be shared in the effort to support innovation, foster environmental outcomes and other policy objectives. UK Government calls on contractors to help cut carbon emissions – Energy Efficiency Code In July 2010 the UK Minister for the Cabinet Office Francis Maude called on departments and contractors to work together to cut central government carbon emissions by 10% so that the government could become the greenest ever. At a meeting on 20 July, Mr Maude and Minister for Energy and Climate Change Greg Barker urged UK’s leading facilities management companies to work under the terms of a new Energy Efficiency Code. The meeting followed the prime minister’s pledge on 14 May to cut central government carbon emissions by 10% in one year to help protect the environment and save money. The event was attended by senior representatives from major contractors that maintain government buildings. These companies also outlined how they can share best practice on saving energy use and what can be achieved in pursuit of this goal. The government’s new Energy Efficiency Code states that all departments should: > work with facilities management contractors to prepare plans to cut carbon by 10% by May 2011 > give serious consideration to private sector ideas to cut carbon emissions > agree to explore agreements, possibly through changes to existing contracts, which benefit government departments and private companies in their pursuit of reducing carbon emissions. In response, contractors were asked to share their expertise with public bodies and actively identify opportunities to reduce energy emissions.12 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 15 Europe: Applying the contract as an economic instrument Europe 2020 is the European Union’s strategy for smart, sustainable and inclusive growth. It is based on three interlocking and mutually reinforcing priorities: > developing an economy based on knowledge and innovation > promoting a low-carbon, resource-efficient and competitive economy > fostering a high-employment economy delivering social and territorial cohesion. The Europe 2020 strategy identifies public procurement as one of the market-based instruments to be used by member states to achieve the growth objectives by improving the conditions for business to innovate and by encouraging wider use of green procurement supporting the shift towards a resource-efficient and low-carbon economy. Alongside these objectives the strategy stresses that public procurement policy must ensure the most efficient use of public funds.13 In December 2011, the European Commission released a proposal for a Directive of the European Parliament and of the Council on public procurement. This proposal has two complementary objectives: > increase the efficiency of public spending to ensure the best possible procurement outcomes in terms of value for money > allow procurers to make better use of public procurement in support of common societal goals such as protection of the environment, higher resource and energy efficiency, combating climate change, promoting innovation, employment and social inclusion and ensuring the best possible conditions for the provision of high-quality social services. The proposed directive provides a comprehensive exposition of the intersection of contracting, markets and sustainability. Based on an enabling approach, the directive provides contracting authorities with the instruments needed to contribute to the achievement of the Europe 2020 strategic goals by using their purchasing power to procure goods and services that foster innovation, respect the environment and combat climate change, while improving employment, public health and social conditions. The costs to be taken into account by contracting authorities not only include direct monetary expenses, but also external environmental costs if they can be monetised and verified. The directive also allows for the consideration of research and innovation in contracting as it has a central role in the Europe 2020 strategy for smart, sustainable and inclusive growth. It is proposed that public purchasers should be enabled to buy innovative products and services promoting future growth and improving efficiency and quality of public services. Contracting process in the Victorian Government In the Victorian Government context the main authorising agencies for the administration of contracts include the Victorian Government Purchasing Board, Health Purchasing Victoria, the Building Commission and Partnerships Victoria. (For further information about the Victorian context see Appendix) The costs to be taken into account by contracting authorities not only include direct monetary expenses, but also external environmental costs if they can be monetised and verified. Sustainability considerations are guided by the Environmental Procurement Policy set by the Victorian Government Purchasing Board. This policy states that the Victorian Government should seek to purchase goods and services that are aligned with the objectives of environmental sustainability. The policy also provides guidance on how to embed environmental considerations into contracting processes consistent with the principles of value for money, open and fair competition, accountability, risk management, probity and transparency. The application of the policy is left to individual departments which are responsible for addressing environmental procurement considerations and reporting on implementation.14 The range of services and goods purchased by departments and agencies includes, but is not limited to the following: > stationary energy > medical equipment, supplies and pharmaceuticals > residential services > construction projects > computer system hardware and software > freight, transport and vehicle fleet services > couriers and stationery supplies > cleaning of offices > specialist advice and consulting. Many Victorian Government departments and agencies include environmental criteria in standard tender and request-for-quote documentation. Some also include environmental clauses in contracts. Facilities management at the Department of Sustainability and Environment The Department of Sustainability and Environment’s facilities repairs and maintenance program for the sites it manages is delivered through a facilities management services contract with Five D Holdings. As part of the facilities maintenance program companies are contracted under a general set of terms and conditions that include the preparation of a work method statement by the contractor outlining measures adopted to reduce environmental impacts. The statement can address waste management and minimisation, water quality and quantity, material selection, noise, vibration, water minimisation and greenhouse gas emissions. The key performance indicators in the work-order terms and conditions include undertaking environmental sustainability accreditation and demonstrating the organisation’s participation in activities to reduce environmental impacts. A contractor’s performance will influence where they appear on the job allocation ranking tables. If a contractor is ISO 14001 accredited, green star ranked and/or industry accredited, and they regularly produce written environmental and safety assessments for review by the departmental staff before they commence work, then they are considered favourably and remain at the top of the rankings (assuming good performance in other areas). From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 17 Contractor choice and evaluation criteria The process to choose a contractor is influenced by a number of factors. Monetary thresholds are a primary influence.15 State purchase contracts and supplier panels also need to be considered; the former are contracts that are set for up to three years and range from fuel contracts and air travel to the purchase of GreenPower. Departments and agencies guided by their Accredited Purchasing Unit policies and procedures, develop evaluation criteria to guide contractor selection through the quote or open tendering processes. Establishing the ‘weighting’ given to each of the evaluation criteria allows scope to design and adhere to the government’s value for money objectives and to give emphasis to the department or agency core values. It can include processes that allow for staff with expertise in environmental sustainability to contribute on specialist procurement panels. Co-benefits – why bother? The literature identifies four key reasons why governments might choose to encourage contracts that incorporate environmental sustainability.16 The first, counter-intuitively for some commentators, is cost-effectiveness. Some ‘greener’ products and services are less costly in terms of their use, maintenance and disposal, despite in some cases higher upfront costs. Document imaging services State purchase contracts are standing offer agreements utilised for the supply of common use goods and services, accessed by Victorian Government departments and agencies. They involve arrangements with one or more suppliers for a set period, usually three to five years.17 Document output devices products and services (multifunctional devices and printers) are supplied to government departments and agencies under a state purchase contract. Environmental considerations have been a feature of this contract as part of the government’s value for money proposition. Environmental specifications include reference to recognised environmental sustainability standards, improved energy efficiency, double-sided copying default settings, recyclable parts, recycled paper capability and recycled packaging and packaging take-back options. The second reason is the impact on environmental outcomes. Given the size of the publicsector contractual arrangements and the consequent spend and actual consumption, the sourcing of more environmentally friendly options, together with the utilisation of businesses with stronger environmental practices, can reduce a government’s direct and indirect environmental footprint. The third reason, by virtue of the second, is that government can provide markets for new environmentally preferable products by lowering the costs of clean technologies as a function of scale economies. In doing so, government can actually assist consumers to shift to environmentally friendly products and services. Finally, public sector demand for goods and services produced more sustainably can also have desirable indirect effects, such as raising consumer awareness. Governments wanting to promote more environmentally friendly consumption patterns may find it necessary and useful to lead by example. Establishing the ‘weighting’ given to each of the evaluation criteria allows scope to design and adhere to the government’s value for money objectives and to give emphasis to the department or agency core values. West Sussex County Council Street Lighting Contract A contract to provide street lighting in the UK’s West Sussex County Council was awarded in 2010 as a 25-year Private Finance Initiative (PFI) Contract.18 The co-benefits intrinsic to this long-term contract include investment in the latest technology to provide improved lighting, safer streets, improved energy efficiency and a 25 per cent reduction in carbon emissions. A sustainability appraisal was used as part of the tender and contract preparation; only solutions that utilised more energy-efficient technology were considered. Alignment and integration of other council objectives were also sought through the contract, including the development of new skills for the workforce, reducing and recycling waste, reduction in the transportation associated with maintenance as lights needed replacing less frequently, and support for the local economy.19 The World Bank notes that monitoring and evaluation needs to be clear in the design phase; while considerable effort is often given to which indicators should be used, little time or effort may be given to deciding how data will be collected.23 How to leverage environmental change through contracting The Victorian Government seeks to purchase goods and services that are aligned with the objectives of environmental sustainability. Over recent years it has become more common for departments and agencies to include environmental criteria in tender/ request-for-quote documentation and apply during the evaluation stage of the contracting process. However, delivering on environmental outcomes does not easily translate into the contract clauses or contract performance criteria. Key performance indicators Key performance indicators are intended to establish minimum service standards to ensure performance expectations are satisfied. Generally applied in the context of organisational performance, they also feature in contractual arrangements; one of the attractions of inserting key performance indicators is the opportunity to bolster and clarify the general obligations described in the terms and conditions section. Contractually committing to environmental outcomes is not always straight forward. Obtaining third-party certification, achieving stated energy savings, reducing construction materials and waste, or creating a healthful interior environment can lead to obligations beyond the standard of care and, as contractual obligations, may not necessarily be covered by professional liability insurance.20 The response could be to focus on key performance indicators concerned with the contractor’s outputs and inputs rather than on the purpose or outcome. This, however, can impede efforts to achieve sustainability,21 as such contractors are sometimes forced to assume risks in terms of indemnity clauses and insurance cover that can be out of proportion to the value of the project.22 An important consideration with key performance indicators not limited to environmental indicators is their measurement. The World Bank notes that monitoring and evaluation needs to be clear in the design phase; while considerable effort is often given to which indicators should be used, little time or effort may be given to deciding how data will be collected.23 Increased emphasis on monitoring and evaluation at the commencement of a contracting process can also ensure officers involved in the process are ‘knowledgeable buyers’. In other words, if there is sufficient discussion and documentation regarding what success looks like and how it can be measured, then the early stages of contract design and development are more likely to be guided by an informed and realistic understanding of what the market, through the contract, can deliver. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 19 The complexity of designing contracts As part of this strategic audit process, the commissioner held a roundtable in May 2011, with representatives from a number of Victorian Government departments, to discuss the contracting process and some of the challenges it presents for achieving resource efficiency and sustainability. Some of the key issues identified include the following: > the need for a better, and shared, understanding of ‘value’ > the need for greater clarity and better definition of ‘co-benefit’ > improved capacity to quantify in dollar terms what can be achieved via a co-benefit such as energy efficiency or waste minimisation > improved capacity to measure and demonstrate achievement of higher-level objectives not readily ‘costed’.24 The roundtable workshop also considered whether a definition of sustainability, which included measurable targets, could assist departments in balancing environmental sustainability against simple, point in time specific, dollar values. Carefully crafted targets could be more effective in influencing departmental behaviour than a stand-alone definition of sustainability because it would provide certainty around what needs to be done to achieve it. The complexity of ‘green procurement’ in the public sector as reflected in the commissioner’s roundtable workshop is not unique to the Victorian Government. In its proposed Directive on Public Procurement the European Commission attempts to address some of the very issues raised in the roundtable workshop, but in a manner which allows contracting authorities to exercise their discretion to achieve the best outcomes. The proposed directive sets out contract award criteria to balance value-for-money with broader economic, social and environmental considerations. It provides the award of public contracts shall be one of the following: (a) the most economically advantageous tender (b) the lowest cost. The proposed directive at Article 22 provides that costs may be assessed on the basis of the price only or using a cost-effectiveness approach, such as a life-cycle costing approach. The most economically advantageous tender shall be identified on the basis of criteria linked to the subject-matter of the public contract in question, in addition to the price or costs. The other includes considerations such as: (a) quality, including technical merit, aesthetic and functional characteristics, accessibility, design for all users, environmental characteristics and innovative character (b) for service contracts and contracts involving the design of works, the organisation, qualification and experience of the staff assigned to performing the contract in question may be taken into consideration, with the consequence that, following the award of the contract, such staff may only be replaced with the consent of the contracting authority, which must verify that replacements ensure equivalent organisation and quality (c) after-sales service and technical assistance, delivery date and delivery period or period of completion The roundtable also considered whether a definition of sustainability, which included measurable targets, could assist departments in balancing environmental sustainability against simple, point in time specific, dollar values. (d) the specific process of production or provision of the requested works, supplies or services or of any other stage of its life cycle as referred to in point (22) of Article 2, to the extent that those criteria are specified in accordance with paragraph 4 and they concern factors directly involved in these processes and characterise the specific process of production or provision of the requested works, supplies or services. The life-cycle costing approach is a key element of the proposed directive and is explained at Article 67 as the following: 1. Life-cycle costing shall to the extent relevant cover the following costs over the life cycle of a product, service or works as defined in point (22) of Article 2: (a) internal costs, including costs relating to acquisition, such as production costs, use, such as energy consumption, maintenance costs and end of life, such as collection and recycling costs (b) external environmental costs directly linked to the life cycle, provided their monetary value can be determined and verified, which may include the cost of emissions of greenhouse gases and of other pollutant emissions and other climate change mitigation costs. 2. Where contracting authorities assess the costs using a life-cycle costing approach, they shall indicate in the procurement documents the methodology used for the calculation of the life-cycle costs. The methodology used must fulfil all of the following conditions: (a) it has been drawn up on the basis of scientific information or is based on other objectively verifiable and non-discriminatory criteria (b) it has been established for repeated or continuous application (c) it is accessible to all interested parties.25 The Cabinet Office of the UK Government has asked for public comment on the proposed directive to inform its negotiating position. In particular it welcomes comment on whether further clarification on sustainable procurement would be desirable in relation to Article 67.26 Organisational design In view of the complex nature of sustainability and the multifaceted aspects of contracts, a question that follows is how do organisations, including government departments and authorities, implement procurement processes that generate contracts designed to deliver economic, environment and social benefits and objectives? To help make sense of, and provide a frame to consider these issues, it is useful to turn to the previous year’s strategic audit report, Structures for Sustainability 2011, for guidance. In that report the commissioner identifies organisational structures as important for progressing sustainability objectives, in particular, the principles of: > adaptability and change capacity – the new ‘normal’ driven by a continuously changing external environment > alignment and integration – to reinforce value, iterate the same message and integrate information flows, decision making and resource allocations to support the organisation’s objectives From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 21 > knowledge and learning – vital in maintaining competitive advantage, an important asset in social and economic life and vital to achieving sustainability outcomes > engagement and empowerment – the ability of an organisation to engage and empower staff > stakeholder collaboration – looking outward, engaging and collaborating to a greater extent with stakeholders. These principles encapsulate the issues raised at the May 2011 roundtable and provide government departments and agencies with organisational scaffolding to foster contracts and contracting processes that are designed to deliver environmental sustainability outcomes. This is because the principles can be used to embed sustainability within an organisation, maintain sustainability efforts and facilitate the ongoing organisational cultural change that is necessary to immerse an organisation in sustainability practices.27 City of Whitehorse – contracting for sustainability Sustainability decision making by staff at the City of Whitehorse is guided by their Sustainability Strategy 2008–13 known as Our EcoVision. The five year strategy sets the sustainability agenda for the city and contains some challenging aspirational targets for reducing the council’s energy and water consumption, reducing waste and improving the sustainability of the council and the community. Supporting the strategy are Water, Energy and Peak Oil Action Plans and a Climate Change Adaptation Plan. The strategy guides all council programs, outputs, services and facilities. The strategy is based on 10 key priorities, strategic directions and targets, one of which is to increase the council’s purchasing of green products to 30% of council’s total purchasing expenditure.28 One of the actions outlined in the strategy is to report annually to the Whitehorse community on the council’s sustainability achievements and progress towards the targets in the strategy. Application of strategy – Asphalt Resurfacing of Local Roads 2009–10. Sustainability principles are included in the council’s Design and Construction Environmental Guidelines. The contract tendering conditions include environmental criteria including the use of sustainable practices and materials. Incentives include a price preference of 10% compared with an alternative product or service for recycled content and environmentally-friendly products and services, providing they meet the council’s requirements for value-for-money, suitable-quality and fit-for-purpose criteria. The use of recycled asphalt is now a standard inclusion in the City of Whitehorse contracting processes as part of its annual $1–2 million road maintenance program. Council staff believe the environmental criteria in the tender go beyond compliance and are driving innovation and providing a competitive point of differentiation for tenderers.29 The contract is the mechanism for enforcing environmental improvements, in this case, a minimum of recycled material in the road maintenance program. A minimum of 20% recycled asphalt is specified in its tender that favours suppliers with the capability and experience to deliver a product that is significantly less damaging to the environment. The use of recycled asphalt diverts waste from landfill, saves resources and reduces greenhouse gas emissions. The contract also includes the trialling of asphalt with recycled glass content and the use of warm mix asphalt which provides potential energy savings through the manufacturing process.30 These principles encapsulate the issues raised at the May 2011 roundtable and provide government departments and agencies with organisational scaffolding to foster contracts and contracting processes that are designed to deliver environmental sustainability outcomes. Using a matched sample of 180 companies it was found that corporations that voluntarily adopted environmental and social policies many years ago – termed as High Sustainability companies – exhibit fundamentally different characteristics from a matched sample of firms that adopted almost none of these policies – termed as Low Sustainability companies. Designed to succeed In a Working Paper published by the Harvard Business School the effect of a corporate culture of sustainability on behaviour and performance was analysed.31 Using a matched sample of 180 companies it was found that corporations that voluntarily adopted environmental and social policies many years ago – termed as High Sustainability companies – exhibit fundamentally different characteristics from a matched sample of firms that adopted almost none of these policies – termed as Low Sustainability companies. In particular, it was found that the boards of directors of High Sustainability companies are more likely to be responsible for sustainability and top executive incentives are more likely to be a function of environmental, social, and external perception (e.g. customer satisfaction). It was also found that the High Sustainability companies are more likely to have organised procedures for stakeholder engagement, to be more long-term oriented, and to exhibit better measurement and disclosure of non-financial information. Finally, the study provides evidence that High Sustainability companies significantly outperform their counterparts over the long-term, both in terms of stock market and accounting performance. The findings cover an 18-year period. Key concepts include: > Organisations voluntarily adopting environmental and social policies represent a fundamentally distinct type of modern corporation, characterised by a governance structure that takes into account the environmental and social performance of the company, in addition to financial performance, a long-term approach towards maximising inter-temporal profits, and an active stakeholder management process. > Societal concern about sustainability, at both the level of the firm and society as a whole, has been growing from almost nothing in the early 1990s to rapidly increasing awareness in the early 2000s, to being a dominant theme today. > The High Sustainability firms in the study pay attention to their relationships with stakeholders—such as employees, customers, and NGOs representing civil society— through active processes of engagement. > The Low Sustainability firms, by contrast, correspond to the traditional model of corporate profit maximization in which social and environmental issues are predominantly regarded as externalities created by firm actions which only need to be addressed if required to do so by law and regulation. The PIRELLI Group Sustainability clause in contracts Since 2008, sustainability clauses have been systematically included in contracts and purchase orders for goods and/or services and/or works, both with private suppliers and with the public administration (or entities/companies controlled by them). The clauses envisage the implementation of Pirelli sustainability policies: Ethical Code, Code of Conduct and the ‘Social Responsibility for Occupational Health, Safety and Rights, and Environment’ Policy. Execution of the contract gives Pirelli the right to carry out audits of its suppliers to assess compliance with the principles and commitments agreed to by signing the clauses. The sustainability clauses have been translated into 22 foreign languages. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 23 This guarantees the maximum clarity and transparency towards the supplier in terms of their sustainability obligations under contract, which they assume not only in their relations with Pirelli itself but also at their own facility and in relations with their own suppliers. In 2010, the consolidation of large-scale distribution and acceptance of sustainability clauses permitted structured substantial review of their application through independent audits. Sustainability is fully integrated in the relationships between Pirelli and its suppliers In compliance with the Group Ethical Code and the Policy ‘Social Responsibility for Occupational Health, Safety and Rights, and Environment’, Pirelli has developed the necessary procedures to select and assess suppliers and subcontractors according to their commitment to economic, social and environmental responsibility. The Pirelli model for sustainable management of its supply chain was verified and validated by SGS. In 2009, within the Assurance Process of the Sustainability Report according to AA1000 Standard provisions, a specific focus on sustainable development of the supply chain was made. Independent audits of vendor sustainability Independent audits of 72 suppliers of Pirelli Tyre operating in countries of concern where Pirelli operates – Brazil, Argentina, Egypt, China, Romania, Turkey, Venezuela, Indonesia, Malaysia, Thailand – (as defined by the EIRIS classification) were carried out between November 2009 and January 2010. These audits reviewed compliance by these vendors with the sustainability clauses. A number of remedial plans to rectify identified nonconformities were developed after the audit, and all of these were being completed at the end of 2010. The commitment made by Pirelli Turkey merits special mention: it has trained dozens of vendors on the sustainable corporate management process, in view of shared growth. Another 58 independent audits have been performed between the end of 2010 and early 2011 in the United Kingdom, Germany, Italy, China, India, Latin America, Turkey, Egypt and Romania. These 58 audits cover: > 25% of the total value of purchases from service vendors in western countries; > 25% of the total value of purchases from raw material vendors in the “countries of concern”.32 Communicating and consulting with stakeholders is recognised as the first and key step in effective contracting by the World Bank. ‘Designing and implementing an effective contracting system is an iterative process that requires close consultation with stakeholders. This process is inevitable because contracting is about balancing the interests of various stakeholders, who often hold competing interests.’33 The case studies that follow in Part 2 of this report exemplify the importance of communication and the imperative of trust for well-designed contracts and successfully implemented projects. Contracts: designed and applied C Green Government Buildings – designing the energy performance contract ______ 26 Greener Melbourne Health designs a contract clause and takes a sustainability lead _______ 34 Melbo Victoria Police designs a holistic approach ____________________________________ 36 Victor From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 25 This part of the report presents three case studies that illustrate the way in which Victorian Government organisations have used the contract as a mechanism to deliver cost savings, resource efficiency and improved environmental performance. The agencies and programs that have been selected focus on contemporary environmental management initiatives to improve energy efficiency, reduce waste and save money. The case studies are: Greener Government Buildings – designing the energy performance contract Melbourne Health designs a contract clause and takes a sustainability lead Victoria Police designs a holistic approach Reflecting the design ‘perspective’ provided by the Victorian Government Architect in the beginning of this audit report, we could further stretch [the] long bow he presents and suggest that the utility of Vitruvius is exemplified in the case studies presented in Part 2, particularly in relation to the Greening Government Buildings program where energy performance is key. The contract and tender process of Melbourne Health illustrates firmness – the pursuit of a minimal ecological footprint through the selection of sustainability materials. The holistic approach being championed by Victoria Police is the delight in the trilogy of Vitruvius because the strategy being implemented will significantly improve resource efficiency and environmental amenity for the organisation. sey cau st d Greener Government Buildings: designing the energy performance contract The role of the Department of Treasury and Finance is to provide policy advice on economic, financial and resource management to the Victorian Government with the aim of achieving economic growth and increasing living standards across Victoria. The department is utilising the power of the contract in the Greener Government Buildings program to share risk with the private sector and guarantee a return on its investment. Energy and water use in government – clear reason to act > > Energy efficiency is recognised as an effective way to deliver both financial and environmental benefits and as a tool applicable for use across the wide variety of buildings and infrastructure operated by Victorian Government departments and agencies. Delaying action on energy efficiency upgrades incurs substantial costs, as governments lose potential energy savings.34 Designing and installing energy and water saving solutions across 16 government owned office buildings including Melbourne’s treasury precinct. Melbourne sports and aquatic centre. Government investment in energy efficiency also creates jobs and builds the capacity of the energy efficiency sector. Governments occupy 32% of Australia’s commercial building stock and their actions can deliver substantial greenhouse gas reductions and catalyse change in the private sector.35 In a year, Victorian Government departments and agencies spend over $300 million on energy and water, causing the emission of around 3.7 million tonnes of greenhouse gases. The key contributors are the health, water, rail and education sectors.36 See Figure 1. The Victorian Government estimates that its energy efficiency projects will save $1 billion over 25 years.37 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 27 Figure 1. Victorian Government greenhouse gas emissions by sector Sporting 2% Street lights/signals 2% Other 3% Arts 3% Water infrastructure 22% TAFEs 3% Justice 4% Offices 4% Schools 7% Healthcare 20% Universities 11% Source: Department of Treasury and Finance Rail 19% Prior to the Greener Government Buildings program, energy efficiency in government was largely driven at the departmental level through environmental management systems, but to a large extent it was an underutilised opportunity. Although energy audits were undertaken and priorities and sometimes targets were established, the critical step of action did not always follow; time, expertise and financial barriers commonly prevailed and results were therefore mixed. The Strategy and Policy Unit, Government Services Division, within the Department of Treasury and Finance was specifically established to seek out new opportunities for efficiencies in government operations, develop strategies and business cases to implement programs. Government policy regarding energy efficiency and the clear link between energy efficiency (and the resultant greenhouse gas abatement) and costeffectiveness of government property enabled the Department of Treasury and Finance to identify and develop the Greener Government Buildings program. Greener Government Buildings program A flagship project of the Department of Treasury and Finance is the Victorian Government’s Greener Government Buildings program. The program was developed in 2009 to reduce greenhouse gas emissions, energy costs and water use across the majority of existing public sector buildings. These include: schools, TAFEs, hospitals, offices, courts, prisons, arts facilities, sporting facilities and water infrastructure. It followed a successful pilot project that encompassed the 16 government-owned office buildings, including the nine buildings on Treasury Reserve, two buildings occupied by the Department of Justice on Lonsdale Street and five regional office buildings. A key feature of the ‘organisational structure’ in the Department of Treasury and Finance was the establishment of the position of a sustainability manager with the mandate to analyse relevant theory, establish appropriate policy, develop a business case and implement practical action. The position was supported by the establishment of an inter-departmental committee and a smaller working group to review and comment on proposed funding and process options and work through options and strategies on how to structure the Greener Government Buildings program. Contracts: designed and applied The pilot project delivered energy savings of 30%, equivalent to 9,000 tonnes of CO2 abatement per annum. These were largely the result of a lighting retrofit across all buildings and the installation of a smart lighting control system to switch lights off in vacant areas and dim lights in compensation for natural ingress light. Further savings were delivered through various building automation solutions targeting the heating, ventilation and air-conditioning systems and the installation of a solution to better manage indoor air humidity. Specialist knowledge and expertise of key individuals was an important ingredient for the success of the pilot. The sustainability manager brought first-hand experience delivering energy efficiency projects and knowledge of the variety of services offered by the energy services and consulting engineering market, and an awareness of different ways in which energy efficiency projects could be delivered. This initial project demonstrated the benefits of large-scale energy and water efficiency retrofit projects, the applicability of energy performance contracts (EPC) and informed the development of the Greener Government Buildings program. The two key requirements under the current program are: > Projects are required to ‘pay for themselves’ within a seven-year period using energy and water cost savings delivered by the project. > Departments must have committed to implement EPC or equivalent processes at sites accounting for at least 20% and 90% of their total energy consumption by 2012 and 2018 respectively. While managing a project over the longer term does have its challenges, critical factors that will influence ongoing savings (compared to the baseline) over the life of longer-term contracts include significant changes in: - electrical load, such as more computers and operating equipment - staff or weekend usage - external influences such as unseasonal weather - additional buildings or rooms - water usage such as unreported leaks.38 Over the longer term, the Greener Government Buildings program is projected to reduce government’s greenhouse gas emissions by at least 20% by 2020 and deliver over one billion dollars in accumulated cost savings. In June 2011, 13 projects were at tender stage or further progressed, including: > the Melbourne Sports and Aquatic Centre and State Netball and Hockey Centre > Federation Square > RMIT (entire portfolio) > office buildings on Treasury Reserve and across the state > Kangan and South West TAFE institutes > 71 primary and secondary schools in the Grampians and Loddon Mallee regions > 30 major parks managed by Parks Victoria > > Central Highlands Water (including all buildings and water infrastructure) Kangan TAFE Moreland. > an upgrade of traffic lights around the state from incandescent to LED lighting technology. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 29 The energy performance contract A centrepiece of the Greener Government Buildings program is the use of contracts, specifically an EPC that commits an energy service company to identify and install costeffective energy and water efficiency solutions and provide a guarantee on project savings. EPCs have been utilised by other state governments in Australia – primarily Queensland and New South Wales – for over 10 years. Useful guidance has been available too; the Australasian Energy Performance Contracting Association developed in 2000 a Best Practice Guide to Energy Performance Contracts for the Australian Department of Industry, Science and Resources.39 EPCs have also been used extensively in the United States through the US Government’s Federal Energy Management Program and across Europe (e.g. Berlin Energy Agency) for over 30 years. Additionally, state and federal governments have more recently indicated their intentions to use EPC through the National Strategy on Energy Efficiency (NSEE), which includes a measure (4.1.1b) requiring governments to ‘Promote the use of energy performance contracting to upgrade government buildings’. Other state and territory governments continue to review the potential to implement EPC projects within their jurisdictions in order to deliver on this commitment. In developing the Greener Government Buildings program, the Department of Treasury and Finance analysed these existing programs and sought advice from those involved in developing and delivering them. Both financial and economic input assisted in the identification and development of funding and delivery models. Stakeholder collaboration and ‘looking outward’ is an organisation structure identified in the previous strategic audit as important to facilitate sustainability. Contracts for outcomes In Victoria, improving energy efficiency in the public and private sectors has historically incorporated the services of several contracting businesses and the establishment of a number of contracts. Figure 2 illustrates the differences between this traditional process and the use of an EPC prescribed under the Greener Government Buildings program. Figure 2. Use of traditional contract versus energy performance contract Tender for audit Financial criteria: internal rate of return, payback period Contract Energy auditor or consulting engineer Expressions of interest Several responses ( 7) Request for proposal Select three tenderers to complete a level 2 energy audit Audit Specification for works Contract Project manager Tender for contractors Contract Installation Detailed facility study agreement Detailed facility study Energy performance contract Installation Select one tenderer to complete a level 3 energy audit Detailed facility study fee 2-5% project cost. Pay only if not implementing Annual monitoring and verification The traditional process (on the left side of Figure 2) generally involves a contract to undertake a preliminary energy or water audit, usually performed by an engineering consultant or a specialist auditing firm. This would generally result in a report listing a number of potential energy saving options. The next step, when taken, would involve a contract to undertake installations or to project manage the works. A limitation of this approach is that is difficult to use the contract to ensure there is accountability to measure, verify and, most importantly, achieve an outcome. The utilisation of an EPC (on the right side of Figure 2), seeks to address these weaknesses. The Department of Treasury and Finance provides direct support to the department or agency managing the project, including the development, procurement, implementation and contract management stages of the engagement. Furthermore, in order to provide consistency across projects, the department has developed a set of standard templates for planning, tendering and contracting, which are updated on a regular basis. As a part of the tendering process, three energy services companies perform an energy audit, attempting to maximise energy and water savings opportunities identified in an effort to win the project. On award of the tender, the successful energy services company is contracted to both design and install the works. For EPC projects, the measurement and verification process is a formal and integral part of the contractual arrangements.40 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 31 The clauses of an EPC deal with a range of issues, including design and installation of energy conservation measures, commissioning procedures, equipment maintenance, performance guarantee, baseline adjustments, intellectual property rights and insurance and dispute resolution.41 The contract not only ensures a smooth transition between the design and construction phases but guarantees the outcomes. This is because a clause in the contract requires the energy services company to reimburse the customer any savings shortfall, if determined by a formal and agreed monitoring and verification process. Clause 7.3 of the energy performance contract template commits the energy services company (ESCO) to an outcome: The ESCO guarantees that the Customer will realise energy savings and energy cost savings at the premises in each guarantee year of not less than the guaranteed energy savings and the guaranteed energy cost savings. Clause 7.5(a) defines what happens if the outcome is not achieved, in that: ... if the guaranteed energy savings or the guaranteed energy cost savings are not achieved in any guarantee year, the ESCO shall pay to the Customer the amount of the shortfall within fourteen (14) days of the date of acceptance of the audit report by the Customer for that year ... Clause 7.5(b) crystallises the legal agreement as follows: Without in any way limiting the Customer’s other rights under this Agreement, the payment obligation specified in Clause 7.5(a) shall be the ESCO’s sole liability to the Customer for any shortfall in guaranteed energy savings or the guaranteed energy cost savings ... Another key difference between traditional contracts and an energy performance contract is that although the latter defines the equipment and the energy conservation measures to be installed, the energy services company’s primary focus is delivering energy savings, with equipment and energy conservation measures a means to achieve that end. Certain clauses in the contract, therefore, with due agreement, allow variation to equipment or procedure without a reduction in guaranteed savings. This is covered by Clause 3.1: At any time during the term of this Agreement, the ESCO may, with the prior written approval of the Customer, change (where used in this clause, ‘change’ also includes, but is not limited to, replace, remove, alter or add to) the equipment or the procedures, provided that: (a) the guaranteed energy savings are not diminished as a result of the change; and (b) the change is explained in writing to the Customer. This provides an energy services company ability to rectify the shortfall, but it also provides incentive, where a performance bonus is included in the contract, to exceed the guaranteed savings through continuous improvement. In summary, a key benefit of using an EPC process is the presence of a savings guarantee provided by the energy services company, which not only assists to measure and manage project outcomes, but can provide customers with the ability to finance the project costs, using guaranteed project savings to repay the finance. Energy performance contracts in action Skills Victoria was quick to recognise the benefits of the Greener Government Buildings program, and has been involved in the tendering of five large EPCs since the program was established in 2009. Projects at South West TAFE, Kangan TAFE, RMIT, and Box Hill TAFE combined are forecast to deliver greenhouse gas savings of approximately 35,000 tonnes per annum, and several more projects are currently being planned. Aside from the environmental and financial benefits resulting from its projects, Skills Victoria has identified the opportunity to improve core teaching objectives by using its projects as a learning tool. As projects are designed and installed, institutes engage their students and teaching staff in the project both at a technical and theoretical level, providing real-world experience to support their course curriculum. As solutions are installed, they are made accessible to staff and students, turning the campus into a living laboratory. This energy services market has also seen benefit in this approach. Greener Government Buildings has increased demand for its services, which has required significant growth, recruitment and on-the-job training. The initiative of Skills Victoria will enable institutes to better prepare students for work in the energy services market, supporting the growth of the industry. The Department of Health recognises the financial benefits of investing in energy efficiency given increasing energy costs as well as the environmental benefits of reducing the carbon footprint of the healthcare system. The department has indicated its commitment to implementing the Greener Government Buildings and EPCs across the Victorian public healthcare system. Implementing EPCs within public hospitals is more complex than some other government facilities, such as offices. The delivery of health services needs to be maintained throughout the program. Essential services such as emergency surgery, and in some cases state-wide services, are provided from only one location. In addition, given the potential scale of the investment, the department needs to ensure that the contractual arrangements between the energy services company and the health services do not expose the healthcare system to any undue commercial risk. The department is confident that these issues can be resolved and is working closely with Austin Health to develop its first EPC at the Heidelberg Repatriation Hospital and Royal Talbot Rehabilitation Centre. It is hoped that this EPC will commence by mid-2012. Parks Victoria is finalising its first energy performance contract, which will cover 42 sites that use approximately 75% of the organisation’s total building-related energy use. A regionally-based organisation, the challenge for Parks Victoria has been to develop a package that incorporates a diverse range of sites, many non-traditional in nature and quite remote, such as the Buchan Caves, Wilsons Promontory Lighthouse, Gabo Island, Twelve Apostles Visitor Centre and Tidal River, with its kiosks, lodges and cabins. Another complexity with regional sites is the potential variance in their use (increase or decrease), which can change rapidly as a result of factors including weather extremes and response to fire and flood. Parks Victoria has also been cognisant of the need to achieve a sensible, cost-effective and efficient approach to project monitoring and verification requirements. Despite the challenges, Parks Victoria is very positive about the program and its collective potential. With the setting of targets, Greener Government Buildings has provided a clear mandate for the agency to review and identify energy savings across its entire portfolio and a financial mechanism to support the change. It has also brought many hidden benefits, including staff development and a reinforcement of sustainability culture within the organisation. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 33 Other benefits of energy performance contracting The energy services sector in Australia prior to the Greener Government Buildings program was relatively small, with only three key players offering EPC services broadly to the market. As a result of the Victorian Greener Government Buildings program, 12 organisations are now prequalified to deliver EPC projects to Victorian departments and agencies. > It is estimated that 40 new jobs have been created as a result of the demand provided by the Greener Government Buildings program, and two new offices for energy services companies have opened in Melbourne to meet the government’s needs.42 Facilitating the energy and water efficiency project at Melbourne’s iconic Federation Square, the Government will reduce greenhouse gas emissions and generate cost savings. > sey cau st d Victoria’s first public hospital, the Royal Melbourne Hospital is part of Melbourne Health’s environmental strategy. Melbourne Health designs a contract clause and takes a sustainability lead Melbourne Health is a major public health provider in Victoria. Armed with its recent and comprehensive ‘Think Green’ Strategy (2011–15), it has its sights set on continuing to reduce its environmental impacts and take a lead in using contracts to leverage better environmental performance. Melbourne Health provides acute, sub-acute and community-based healthcare programs to about one-third of metropolitan Melbourne’s population, as well as general and specialist services to regional and rural Victorians and state-wide services. The management of waste has always been of importance to Melbourne Health both from an economic and environmental perspective, particularly clinical waste, which costs 10 times per kilogram more to dispose of compared to general waste. In 2008, the organisation moved to a broader sustainability agenda after the board and executive team identified it as a priority. They recognised the environmental and economic cobenefits of action as well as the need to respond to government policy, including the Energy and Resource Efficiency Plans program.43 They also acknowledged that staff and prospective employees, particularly in the younger demographics, are concerned about sustainability, and therefore a meaningful emphasis is important for staff attraction and retention. Melbourne Health has now stepped beyond the traditional areas of water, waste and energy and placed serious emphasis on purchasing – given the large expenditure of the organisation – and the contracting processes that underpin it. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 35 The first insertion point of environmental considerations is the request-for-tender documents, which include questions regarding the environmental impact/performance of the service/product and provider. This is reinforced by staff in briefings to potential tenderers. In a competitive market, where price disparity is often minimal, these credentials and the response can be a critical point of difference at the evaluation stage. Melbourne Health has found that a high-quality response to an environmental question is standard for many tenderers. Not surprisingly, those providers that are innovative in their product/service are often innovative in the way they approach their environmental impact. The second insertion point is in the contract itself, and this is where Melbourne Health is leading by example. The Contract Management Group has worked closely with Legal Services to develop a clause that creates the right to require reporting from its contractors and/or consultants regarding the environmental impact of the provision of a service or product. 8.16 Melbourne Health may request on a [insert period eg quarterly] basis from the Contractor a report detailing the environmental impact of providing the Services and the Contractor shall provide such a report no later than 15 days from the date of the request. The report should include a [period] comparison, the project impact for the following [period], relevant benchmarking, and a narrative detailing any past and/or future initiatives relating to the environmental impact results. By deliberating, designing and inserting this clause, the organisation intends to hold tenderers accountable for their environmental claims. The next step is to determine what happens in situations of non-compliance. This is something that Melbourne Health intends to address in the future, potentially linking environmental performance to the payment schedule. Melbourne Health is also reviewing the inclusion of key performance indicators in standard contracts, but recognises a uniform approach can be difficult to implement. There is clear direction from the board and senior management, and this is reflected in the mandate provided by policy. There is a culture where ideas and innovation are supported, despite the challenges of balancing clinical imperatives (and misconceptions) with environmental considerations. Staff members across the organisation are engaged – a committed environmental coordinator to lead change and green champions to drive it. Finally, the message is reaching an external audience. Melbourne Health identifies working with the market and developing relationships and partnerships as critical to tender success. The Contract Management Group, through supplier briefings and specific contract clauses, is preventing a ‘tick the box’ approach and leveraging genuine and improved environmental performance. > It is no surprise that Melbourne Health embodies many of the organisational structures and attributes that can be expected of an organisation that is succeeding in its efforts to engender environmental sustainability. Melbourne Health’s Kevin Finnigan, Environmental Sustainability coordinator and Michael McCambridge, Director, Facilities Management, members of Melbourne Health ‘Think Green’ committee. Contracts: designed and applied > sey cau st d The installation of three 55,000 litre water tanks and altering the filtering systems for the pool at the Victoria Police Academy has contributed to annual water savings in excess of 500,000 litres. Victoria Police designs a holistic approach Victoria Police with its 15,000-strong workforce provides a 24/7 emergency response to the citizens of Victoria from a state-wide network of almost 350 stations and other installations. These buildings range in size from small stations, with only one staff member, to the World Trade Centre Complex in Docklands, which caters for around 3,000 personnel. Apart from police stations, employees are also located in a range of non-operational locations, including the forensic science laboratory in Macleod, the Transport Branch in Brunswick and the dog, horse and driver training facilities at Attwood. A commitment to environmental sustainability Environmental initiatives have progressively been incorporated into Victoria Police operations for almost a decade. Early initiatives included appointing an energy manager, which proved pivotal in enabling progress against government energy efficiency targets established in 2000. In 2010–11, Victoria Police had achieved a 23% reduction in energy intensity per square metre of office compared to 1999–2000 levels and contracted 25.6% of its electricity from renewable sources (GreenPower).44 This marked a shift towards an organisation more concerned about ‘doing something about waste’ and improving resource use efficiency more broadly. It led to the establishing of an Environmental Sustainability Branch and with the direct support of the chief financial officer, a range of environmental initiatives ensued. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 37 Victoria Police reduces energy costs > Two new natural gas-fired steam generators servicing the kitchen at the Police Academy have replaced old electric units, resulting in reduced energy costs, of $35,000 p.a., and annual CO2 emissions of 240 tonnes. The payback for this project was 2.8 years. In order to progress environmental sustainability outcomes and reduce the adverse environmental impacts of Victoria Police operations, the Environmental Sustainability Branch has adopted an ‘output-outcomes focus’ and ‘attention to careful design and research’ early in the development and implementation of programs and projects. Environmental outcomes are subject to core business processes such as preparing the business case and becoming part of normal contracting arrangements. As a result of this focus, this branch has helped reduce the organisation’s environmental footprint in a range of areas. Moreover, these outcomes have been achieved during a period of significant growth in the organisation, which has seen the overall full-time equivalent numbers increase by around 17% and floor area by more than 19%. Figure 3 depicts the linkages and major programs of the Environmental Sustainability Branch. Figure 3. Major programs of the Environmental Sustainability Branch Environmental sustainability branch outputs Programs include: Environmental sustainability outcomes To reduce: Energy management Federal/State government policy and guidelines Sustainable buildings Management of water Waste management Sustainable procurement Cultural change Sustainable information technology and telecommunications Sustainable transport Data management and reporting Imperatives Greenhouse gas emissions Water consumption Waste to landfill Use of resources Victoria Police environmental sustainability policy (and environmental management system) Non-government organisation policy/ Guidelines Staff/Community expectations Victoria Police Academy, Glen Waverley. > The Victoria Police reduce greenhouse gas emissions with solar panel installations at ‘8 hour stations’ across the state. Investment versus return The high cost of implementing some environmental sustainability initiatives is often cited as a reason for not taking action. However, at Victoria Police a longer-term perspective is adopted and this takes into account the co-benefits that can be achieved. For example, investing in energy efficiency results in improved environmental performance and considerable cost savings. Victoria Police is also taking a more holistic approach in planning investment in retrofits and upgrades. The Environmental Sustainability Branch has invested significant funds in environmental sustainability projects around the state, with some initiatives, such as the upgrade of the cooling towers at the World Trade Centre site, having a payback of less than one year as opposed to many of our water projects where the recovery of costs is generally measured in decades. Savings generated from the Energy and Waste Management programs, which amount to millions of dollars per annum, more than offset the costs of other programs, where the payback may be up to 30 years or more. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 39 Police buildings are more energy-efficient Each year, around a dozen new police facilities are built at locations across the state. The Environmental Sustainability Branch has found that incorporating environmental criteria such as energy and water use into project contract specifications can improve the efficiency and performance of these facilities during their lifetime. Generally this is more cost-effective than retrofitting improvements once the building has been completed. Cooperation and alignment between the work of the energy manager, combined with the efforts of the organisation’s Properties Branch, and subsequent contracting processes has resulted in new police buildings being 20–25% more energy-efficient than they were 10 years ago. Tenders and contracts The Environmental Sustainability Branch is developing a series of standards that will underpin the Victoria Police Environmental Sustainability Policy. Key to this endeavour is the tenders, contracts and the broader procurement function. Sustainable procurement offers significant opportunities for improving the green credentials of Victoria Police, and the contract can embed environmental criteria that may otherwise be considered extraneous to project outcomes. In this regard, ongoing dialogue is occurring with procurement staff to garner their support for specific sustainability requirements in tenders and contracts. The organisation understands that properly worded and structured tenders and contracts can greatly assist in improving environmental sustainability outcomes. Procurement standards It is during the request-for-tender stage that Victoria Police is able to clearly state its environmental sustainability expectations of potential providers. The organisation is aiming to influence, through the procurement function, in the following ways: > raising the environmental performance of industry by requiring potential tenderers to meet particular standards, such as ISO 14001 > requiring tenderers to specify their environmental credentials and commitment > requiring tenderers to state how they will meet particular customer requirements such as National Australian Built Environment Rating System (NABERS) and/or GreenStar ratings for new buildings > seeking tenderers to demonstrate their commitment to developing ‘Cradle to Cradle’ solutions involving their supply chain, packaging and waste management commitments > requiring tenderers to explain how their products compare with industry best practice for energy efficiency, ease of recycling, reliability, etc. Information Technology (IT) standards Through organisational standards in relation to IT resources, the Environmental Sustainability Branch is developing minimum requirements for new IT tenders, including: > mandatory weighting of the tender evaluation addressing environmental sustainability requirements > successful tenderers required to have a current, certified environmental management system, which must be maintained for the life of the contract (documentation to include details of whole-of-life management of supply chain processes) > an independently auditable process for end-of-life strategies and management of redundant equipment – their own and the equipment they are replacing > new equipment to meet the top EnergyStar performance rating > desktop and laptop computers to possess unit, network and user-initiated sleep mode capability > network update of software and security patches to be managed to facilitate user compliance with equipment shut-down requirements. Ongoing dialogue with suppliers and joining forces with other public sector organisations enables the Environmental Sustainability Branch to continue to review the opportunities to utilise contract clauses and performance criteria as part of its ‘ethos’ on delivering cost efficiencies and environmental sustainability outcomes. London policing embeds the environment The Metropolitan Police Service has an annual procurement spend of £850 million (24% of the total annual spend of £3.6 billion), and more than 900 supplier contracts and 13,000 current suppliers. Social, environmental and economic principles have been embedded in all tender processes and are now standard features in most new contracts. The Metropolitan Police Service in turn encourages its suppliers to adopt the same principles in contracts with their suppliers, extending the reach and impacts of its responsible procurement.45 Its template contract for purchase of services includes environmental requirements, including: D5.1 The contractor shall perform its obligations under the contract in accordance with the spirit and objectives of the Authority’s environmental policy which is to conserve energy, water, wood, paper and other resources, reduce waste and phase out the use of ozone depleting substances and minimise the release of greenhouse gases, volatile organic compounds and other substances damaging to health and the environment.46 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 41 Getting results During the past seven years, actual energy consumption per floor area has reduced by 11.8%. Projecting a ‘business as usual’ scenario, energy use and the associated greenhouse gas emissions and costs, would be up by 33% compared to the 2010–11 results. Megajoules per square metre Figure 4. Energy consumption by floor area Business as usual scenario Actual consumption 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 Water consumption Since its inception some five years ago, the Management of Water program has consistently reduced overall water consumption, with the latest figures indicating a reduction of 19% or 45 million litres compared with 2006–07. However, had no work been undertaken in implementing more water-efficient buildings, equipment and practices the ‘business as usual’ results could have been up to 36% higher than the results achieved in 2010–11. Kilolitres Figure 5. Total water consumption 300,000 Business as usual scenario 250,000 200,000 Actual consumption 150,000 100,000 50,000 2006–07 2007–08 2008–09 2009–10 2010–11 E Environmental Management and Performance 2 2010–11 Environmental management ________________________________________________ Reporting schemes _______________________________________________________ Whole-of-government environmental performance 2010–11 _____________________ Greenhouse gas emissions ___________________________________________ Energy use in office buildings__________________________________________ GreenPower ________________________________________________________ Waste in office buildings ______________________________________________ Paper consumption __________________________________________________ Water use in office buildings __________________________________________ Transport __________________________________________________________ Procurement________________________________________________________ 43 43 46 47 48 49 50 51 51 52 54 Department and agency environmental management __________________________ 55 The approach _______________________________________________________ 55 Department of Business and Innovation ________________________________ 56 Department of Education and Early Childhood Development _______________ 58 Department of Health ________________________________________________ 60 Department of Human Services _______________________________________ 62 Department of Justice________________________________________________ 64 Department of Planning and Community Development____________________ 66 Department of Premier and Cabinet ____________________________________ 68 Department of Primary Industries ______________________________________ 70 Department of Sustainability and Environment ___________________________ 72 Department of Transport ______________________________________________74 Department of Treasury and Finance ___________________________________ 76 Environment Protection Authority ______________________________________ 78 Sustainability Victoria ________________________________________________ 80 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 43 Environmental management Using resources more efficiently can only result in cost savings, and building new sources of capacity can only help create resilience.47 Since 2003, it has been mandatory for all Victorian Government departments, the Environment Protection Authority and Sustainability Victoria to implement environmental management systems. This requirement was introduced with an office-based focus and was modelled on the ISO 14001 standard.48 The Commissioner for Environmental Sustainability Act 2003 stipulates that the Commissioner for Environmental Sustainability must conduct annual strategic audits of, and prepare reports on, the implementation of environmental management systems by Victorian Government departments and agencies (s. 8).49 This part of the strategic audit presents analysis of departments’ and agencies’ environmental management systems implementation and performance. The first section, ‘Whole-of-government environmental performance 2010–11’, is collated from data in the annual reports of Victorian Government departments, Environment Protection Authority and Sustainability Victoria. The second section, ‘Departmental and agency environmental management’, takes an individual look at environmental management and performance of each department, the Environment Protection Authority and Sustainability Victoria. Victorian departments and agencies are progressively expanding what they manage and report beyond office-based operations, improving understanding of the environmental impact of government operations. This takes places among a backdrop of other national and state environmental sustainability and reporting agendas such as greenhouse gas emissions reporting and resource efficiency programs. Some key examples in relation to Victorian Government departments and agencies are described below. Reporting schemes National Greenhouse and Energy Reporting System Public agencies that meet or exceed disclosure thresholds may be required to report under the Australian Government’s National Greenhouse and Energy Reporting System – a national system for reporting greenhouse gas emissions, energy consumption and production by corporations. This reporting system was established under the National Greenhouse and Energy Reporting Act 2007, and will underpin measurement and reporting processes in relation to the Australian Government’s carbon pricing mechanism effective from 1 July 2012.50, 51, 52 In 2011, 23 public corporations in Victoria were registered to report under the National Greenhouse and Energy Reporting System, predominantly those in the health, university, water and local government sectors.53 Health services Alfred Health Austin Health Barwon Health Melbourne Health Peninsula Health Royal Children’s Hospital Southern Health Western Health Universities La Trobe University Monash University RMIT University University of Melbourne Water authorities Central Gippsland Region Water Corporation Central Highlands Region Water Corporation Coliban Region Water Corporation Melbourne Water Corporation South East Water Limited Yarra Valley Water Limited Local government Eastern Metropolitan Regional Council City of Greater Geelong Melbourne City Council Moira Shire Council Other agencies V/Line Passenger Corporation Building ratings Green building rating tools can be an effective means of promoting energy efficiency and reducing emissions in the building sector. In Australia, two rating tools in common use are the design rating tool Green Star and the performance rating tool National Australian Built Environment Rating System (NABERS).54, 55 To keep up with best practice, these tools and the use of these tools continues to evolve. From 2011, the Australian Government’s Commercial Building Disclosure program requires most sellers or lessors of office space of 2,000 square metres or more to obtain and disclose a current building energy efficiency certificate (which includes obtaining a NABERS energy rating).56, 57 Environmental rating targets also apply to Victorian Government office accommodation.58 These measures complement the environmental objectives of the government’s environmental management systems program and the contractual arrangements under the Greener Government Buildings program discussed in Part 2. Victoria’s Environment and Resource Efficiency Plan and Water Management Action Plan A number of public agencies, in addition to the National Greenhouse and Energy Reporting System, participate in the Environment and Resource Efficiency Plan administered by the Environment Protection Authority and the Water Management Action Plan program administered by the water authorities and Department of Sustainability and Environment. The Environment and Resource Efficiency Plan is designed to assess and improve energy, water and waste efficiency of Victorian business and government. The cobenefits include improved environmental outcomes and cost savings.59, 60, 61 The larger public sector sites exceeding either the energy and/or water triggers include Alfred Health, Austin Hospital, Barwon Health, Melbourne Health, Southern Health, St Vincent’s Hospital, The Royal Children’s Hospital, Western Health, Melbourne Water Corporation, Museum Victoria, Royal Botanic Gardens Board, RMIT, Southern Metropolitan Cemeteries Trust and the Zoological Parks and Gardens Board.62 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 45 The Water Management Action Plan initiative is designed to help businesses and nonresidential organisations that use at a site 10 million litres or more of water per annum to reduce their water consumption.63 Other Australian programs Energy efficiency or greenhouse targets by Australian and state and territory governments include: > the Australian Government’s Energy Efficiency in Government Operations policy, which sets targets to reduce tenant light and power to 7,500 MJ per person per annum, and to reduce central office energy use to 400 MJ per square metre per annum > the New South Wales Government’s target to ‘reduce emissions from energy use in government-owned or tenanted buildings to 2000 levels by 2019–20’ > South Australia’s strategic plan, which has set a target to ‘improve the energy efficiency of government buildings by 25% from 2000–01 levels by 2014’ > the Strategic Energy Efficiency Policy for Queensland Government Buildings, which requires individual government departments to ‘reduce their energy consumption by 5% below 2005–06 levels by 2010 and 20% by 2015’64 > in Tasmania, the Climate Change (State Action) Act 2008 sets a state-wide greenhouse gas emissions reduction target of 60 percent below 1990 levels by 205065 > the Northern Territory’s Climate Change Policy sets a target of carbon neutral for the Northern Territory Government by 2018. Sub-targets for government operations include fleet, air travel, procurement, buildings and energy.66 Other jurisdictions Australian jurisdictions are not alone in promoting the implementation of environmental management systems. Governments around the globe recognise the vital role in leading by example in environmental, energy, and economic performance.67 Sustainability goals for US federal agencies In 2009, the United States Government endorsed an executive order that set sustainability goals for US federal agencies and focuses on making improvements in their environmental, energy and economic performance. Setting targets is a priority of the order, requiring agencies to meet a number of energy, water, and waste reduction targets, including: > 30% reduction in vehicle fleet petroleum use by 2020 > 26% improvement in water efficiency by 2020 > 50% recycling and waste diversion by 2015 > 95% of all applicable contracts will meet sustainability requirements > Implementation of the 2030 net-zero-energy building requirement > Setting a 2020 greenhouse gas emissions reduction target. These targets are supported by strategic sustainability performance plans available publicly and sustainability and energy scorecards.68 Meeting federal agency GHG pollution reduction targets is estimated to result in a cumulative $8 billion to $11 billion in avoided energy costs through 2020.69 Whole-of-government environmental performance 2010–11 All Victorian Government departments, the Environment Protection Authority and Sustainability Victoria are required to report annually on their environmental performance in compliance with the Department of Treasury and Finance’s Financial Reporting Direction 24C. Financial Reporting Direction 24C sets minimum reporting requirements for office-based activities and includes the following: > energy use – stationary energy: building consumption such as electricity (including GreenPower), natural gas, LPG, heating oil, diesel and solid fuel > waste production – includes waste to landfill, waste sent for recycling and composted waste > paper use – paper used for printing, photocopying and similar processes > water consumption – includes domestic water use, rainwater and reused water > transportation – vehicle fleet energy use, air travel and staff commuting > greenhouse gas emissions – associated with building energy use, vehicle fleet use, air travel and waste production (any offsets purchased are also reported) > procurement – discuss whether and how procurement activities are environmentally responsible. The reporting direction requires the measurement and reporting of total resource use – ‘absolute’ consumption such as total energy use or total greenhouse gas emissions. It also requires reporting against ‘intensity’ indicators (often referred to as efficiency indicators or business activity indicators) such as energy consumption per floor area or per number of full-time equivalent employees or greenhouse gas emissions per kilometres travelled. Intensity indicators are useful to help track performance over time and are independent of growth or organisational changes.70 The reporting direction allows for departments and agencies to report on a broader set of criteria and for other public sector agencies to also adopt a reporting process – which a number of agencies now do. Departments and agencies may include a statement on intentions and principles in relation to environmental performance and the use of any relevant Global Reporting Initiative (GRI) indicators. The Department of Sustainability and Environment and the Department of Treasury and Finance are investigating the opportunities to streamline the environmental reporting and broadening the scope of the office-based FRD24C reporting and applicability to agencies, and materiality of what is reported.71 Data management The sourcing of data about energy use, water consumption and waste production is coordinated centrally for accommodation and facilities managed through the Department of Treasury and Finance’s Shared Service Provider Group. For other sites, departments and agencies source data directly from their service providers.72 In an effort to achieve more robust reporting and identify opportunities to improve environmental performance, the Department of Sustainability and Environment is overseeing the implementation of the electronic data management system proposed for take-up across the whole of government. To date, the Department of Justice, Department of Education and Early Childhood Development and Victoria Police have assisted the Department of Sustainability and Environment to develop and test the system. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 47 When fully implemented, it is expected the electronic data management system will deliver an improved whole-of-government understanding of consumption, consistent calculation methodologies and timely monitoring and benchmarking.73 Greenhouse gas emissions Energy use is the largest source of greenhouse gas emissions from the office-based activities of Victorian Government departments, the Environment Protection Authority and Sustainability Victoria, as evident in Figure 6. Figure 6. Distribution of office-based greenhouse gas emissions in 2010–11 (tonnes CO2-e) Waste disposal 344 Highlights 99.7% is the contribution Air travel 18,761 of energy use, vehicle fleet and air travel to office-based greenhouse gas emissions. Note: This figure excludes emissions associated with paper and water usage, which some departments report optionally. If a complete data set were available, it is estimated the figure would be around 98%. Energy use 59,197 Vehicle fleet 24,313 Since 2008–09 there has been a decrease in reported greenhouse gas emissions associated with the departments, the Environment Protection Authority and Sustainability Victoria office-based energy use, vehicle travel, air travel and waste to landfill. Figure 7. Whole-of-government office-based greenhouse gas emissions 6.5% decrease in total Tonnes CO2 emissions 109,742 106,135 102,614 2009–10 2010–11 2008–09 Note: The data excludes emissions associated with water use and paper use not reported by all organisations. office-based greenhouse gas emissions since 2008–09. Notable reductions in both energy and vehicle-related emissions have contributed to an overall reduction in emissions in 2010–11 despite an increase in reported emissions associated with air travel. These are discussed further below. Energy use in office buildings The Victorian Government is a major user of energy and can both set an example and reduce costs through responsible use of energy. Figure 8 illustrates total energy use and the average energy use per square metre of floor space from 2008–09 to 2010–11. It illustrates a decrease in both. Highlights Figure 8. Whole-of-government office-based energy consumption 3.1% decrease in average energy use per square metre since 2008–09. Intensity 295 285 278 426 419 413 2008–09 2009–10 Megajoules per square metre energy use since 2008–09. Megajoules (million) Total 5.5% decrease in total 2010–11 Note: 2008–09 energy use per square metre excludes Department of Education and Early Childhood Development data, as it is not comparable with 2009–10 and 2010–11. The collection and reporting of energy data can vary making direct comparisons between departments and agencies difficult. These variations include: > whether only building tenant light and power is reported (i.e. the component of electricity that organisations control and pay for directly, excluding base building energy use) > whether reporting of the organisation’s share of base building electricity load is included > new sites included as part of improving data representation > co-location data at some sites being estimates only extrapolated on square metre basis. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 49 GreenPower A portion of electricity purchased by departments, the Environment Protection Authority and Sustainability Victoria includes renewable energy. Figure 9 indicates the amount of electricity sourced as GreenPower for offices for 2010–11. The data drawn from annual reports would suggest that not all departments were successful meeting the 25% GreenPower target (referred to above) but from a whole-of-government perspective the target was achieved for offices. It is worth noting that for the first time in 2010–11 the Victorian Auditor-General’s Office purchased 100% GreenPower for its tenancy electricity as part of its wider strategy of improving operational effectiveness while at the same time reducing its carbon footprint and increasing the environmental sustainability of the office.74 Highlights Department / agency Figure 9. Office-based electricity usage, including GreenPower, 2010–11 DBI 27.7% office-based 75% / 25% 76% / 24% DOH DOJ DPC 19–100% range of 76% / 24% DHS DPCD electricity purchased as GreenPower. 81% / 19% DEECD GreenPower purchased. 74% / 26% 66% / 34% 81% / 19% DBI 69% / 31% DPI 69% / 31% DSE DOT DTF EPA SV 75% / 25% DOH Department of Health GreenPower DHS Department of Human Services Non-GreenPower DOJ Department of Justice DPCD Department of Planning and Community Development DPC Department of Premier and Cabinet 80% / 20% 39% / 61% 0% / 100% 10,000 20,000 30,000 40,000 50,000 60,000 70,000 Electricity usage (gigajoules) Note: The Department of Primary Industries includes significant non-office-based data such as laboratories, glasshouses, research facilities, farming and plant breeding that cannot be readily separated from its other data. Hence its usage appears high in this graph relative to other departments and agencies. Sustainable energy targets Government departments and agencies have been working towards targets to improve energy efficiency and the purchase of electricity as GreenPower. The targets were adopted throughout Victorian hospitals, schools and TAFEs, police stations, major public buildings and offices.75 The initial 2006 targets (increasing energy efficiency by 15% of 1999–2000 levels by July 2006 and the purchase of 10% of electricity as GreenPower by July 2006) were achieved. The government subsequently revised the targets to cut energy use by a further 5% to 20% and to increase use of GreenPower to 25% by 2010–11. This process was overseen by the Department of Sustainability and Environment and Sustainability Victoria using the Commonwealth Government’s Online System for Comprehensive Activity Reporting (OSCAR) for measuring progress. A progress report is expected in early 2012. Department of Business and Innovation DEECD Department of Education and Early Childhood Development DPI Department of Primary Industries DSE Department of Sustainability and Environment DOT Department of Transport DTF Department of Treasury and Finance EPA Environment Protection Authority Victoria SV Sustainability Victoria Waste in office buildings Waste is separated into different waste streams in departments’ and agencies’ offices to maximise the composting and recycling of materials. The ‘waste production’ data covers waste to landfill, waste (including paper) sent for recycling and composted (organic) waste. Highlights Figure 10. Whole-of-government office-based waste production Per FTE waste produced since 2008–09. 1,953 1,856 1,566 17% decrease in waste kilograms per FTE since 2008–09. 94.5 89.7 Kilograms 16% decrease in total Tonnes Total 74.0 2008–09 2010–11 2009–10 The majority of Victorian Government departments and agencies calculate office-based waste production by extrapolating the results of a number of waste audits undertaken during the year. Since the introduction of the environmental management system program in 2003, departments and agencies have established waste separation systems across metropolitan offices and extended into regional offices. This has seen a significant shift in the amount of waste being recycled (including composting) where previously much of the waste went straight to landfill. For a number of years around 80% of office-based waste has been diverted away from landfill.76 The reduction in average recycling rates compared to 2007–08 reflects in part departmental efforts to improve waste audit methodology and the inclusion of new sites within the audits to help drive improvements at additional sites. This can result in variations in data comparisons over time. Figure 11. Whole-of-government office-based waste diverted from landfill 2.4% decrease in recycling 8 out of 13 departments and agencies had a decrease in recycling rates over past 12 months. Diversion Percentage rate since 2007–08 across the whole of government. 84.4 86.6 2007–08 2008–09 82.7 82.4 2009–10 2010–11 From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 51 Paper consumption Paper purchased data continues to be regarded as reliable, with suppliers providing robust data to departments and agencies. Actions undertaken by departments and agencies to reduce paper use include: printers set to default to duplex printing, increase practice of document scanning, shift to energy-efficient multi-function devices and reduction in the number of printers to staff, along with visual reminders about paper usage to staff. Over the last three years, paper use has declined. Highlights Figure 12. Whole-of-government office-based paper consumption Per FTE 401,298 391,506 385,807 3.9% decrease in total Reams Reams Total paper used since 2008–09. 193 million sheets of paper used in 2010–11. 28 sheets of paper used per FTE per day. 14.68 2008–09 14.24 2009–10 14.23 2010–11 Water use in office buildings Office-based water data includes domestic water consumption for drinking, washing, cleaning and toilet flushing, and base building requirements such as heating and cooling systems. Since 2008–09, reported whole-of-government water consumption has increased slightly. It appears during this period some additional office sites are included in the reported data sets. During this period, the amount of water used per full-time equivalent staff (FTE) has decreased. Figure 13. Whole-of-government office-based water consumption Per FTE 196,879 204,118 198,473 Litres Kilolitres Total 0.8% increase in total water use since 2008–09. 5.4% decrease in water use per FTE since 2008–09. 10,354 9,997 9,797 2008–09 2009–10 2010–11 Note: 2008–09 water use per full-time equivalent staff excludes reported Department of Education and Early Childhood Development data, as it is not comparable with 2009–10 and 2010–11. The collection and reporting of water data can vary making direct comparisons between departments and agencies difficult. These include: > whether the reported data includes base building (central services) water usage or tenancy only water use > whether new sites have been picked up as part of improving data representation > improvement in water metering, which can change the accuracy and volume of water that is measured. Transport Vehicle environmental performance Total greenhouse gas emissions decreased by 3% compared to 2008–09, while for the same period a relatively small increase in the vehicle kilometres travelled was reported. Figure 14. Whole-of-government passenger vehicle travel Highlights Greenhouse intensity 405,000 kilometres travelled per working day in 2010-11. 100.1 103.0 101.3 0.25 0.24 0.24 GHG per 1,000 km (CO2-e) 1.2% increase in kilometres travelled in vehicles since 2008–09. Kilometres (million) Distance 2008–09 2009–10 2010–11 Managing the environmental performance of the vehicle fleet includes reducing greenhouse gas emissions associated with department and agency travel requirements and improving the efficiency of fleet operations. Alternatives to vehicle travel, such as video and teleconferencing, and sustainable transport are encouraged. As at 30 June 2011, the vehicle fleet (operational and passenger) contained 1,215 low-emission hybrid vehicles, a 22% increase on 2009–10. Most of the medium-size passenger vehicles in the government’s state vehicle pool are now hybrid vehicles. In 2010–11, the vehicle fleet also included 14 electric vehicles as part of the Victorian Government’s electric vehicle trial, which will run until mid-2014.77 The move to ‘greener’ vehicles in the government fleet helped reduce the average passenger vehicle emissions, based on manufacturer specifications, from 253 g CO2/km in 2007–08 to 202 g CO2/km in 2010–11.78, 79 With the progressive introduction of more Toyota hybrid Camry vehicles into the fleet (emissions of 142 g CO2/km) further opportunities for significant emissions reduction exist.80 This transition, however, is not reflected in the actual average, which is closer to 240 g CO2/km, as presented above. This could be explained by the recent introduction of the low-emission fleet and/or the selection of vehicles from the vehicle pool with higher greenhouse intensity. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 53 Victorian Government vehicle fleet mix The size of the operational passenger vehicle fleet has not changed significantly in the last seven years. However, the profile continues to move to a low-intensity fleet consisting of more hybrid vehicles and fewer four-and six-cylinder petrol vehicles. Number of vehicles Figure 15. Size and composition of operational passenger fleet, 2004–05 to 2010–11 3,000 2,500 Hybrid 2,000 LPG dual fuel 1,500 LPG 1,000 4-cylinder (unleaded) 500 6-cylinder (unleaded) 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 The executive vehicle fleet, around 24% of the Victorian Government passenger vehicle fleet, continues to be dominated by six-cylinder petrol vehicles that have higher greenhouse emissions. Number of vehicles Figure 16. Size and composition of executive vehicle fleet, 2004–05 to 2010–11 900 800 700 Hybrid 600 500 LPG dual fuel 400 LPG 300 4-cylinder (unleaded) 200 100 6-cylinder (unleaded) 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 Eco-driving Eco-driving refers to driving practices that improve fuel efficiency and safety, reducing greenhouse gas and air pollution emissions. Eco-driving can also reduce the cost of fuel bills.81 The co-benefits of environmental driving and fuel economy (along with seeking alternatives to vehicle use) are covered under the Victorian Government’s vehicle policy.82 Eco-driving can complement emissions reduction strategies. Linfox logistics, for example, estimates around a 6% reduction in greenhouse gas emissions can be achieved through eco-driving as part of its 50% carbon reduction by 2015 target.83 Air travel environmental performance Air travel information is obtained from the whole-of-government travel services contract, and covers domestic and international flights. In the last three years, the total kilometres travelled have decreased. Highlights Figure 17. Whole-of-government air travel 6% decrease in total air travel kilometres. 118,703 kilometres travelled per working day. Kilometres (million) Distance 31.5 32.2 29.7 2008–09 2009–10 2010–11 While the reliability of kilometres travelled data is improving, representative greenhouse gas emissions comparisons at the whole-of-government level is more difficult and complex. This is due to a change in the methodology used by departments and agencies in 2010–11, including variations in the radiative forcing index multiplier used.84 As a result, the reported greenhouse gas emissions associated with air travel has paradoxically increased since 2008–09. Because the calculation of emissions from air travel is complex and continually evolving, departments and agencies need to review and ensure reliable systems are in place to collect air travel data, and that consistent methodologies are adopted for calculating greenhouse gas emissions. The introduction of the electronic data management system discussed earlier will be important to achieve this. Procurement The Financial Reporting Direction 24C requires all departments, the Environment Protection Authority and Sustainability Victoria to report progress in incorporating environmental considerations into purchasing decisions. A range of actions were reported for 2010–11, ranging from promoting recycled content in paper to developing green purchasing policies such as those in the Department of Justice and Department of Education and Early Childhood Development. The Department of Primary Industries Contract Resource Unit has included environmental aspects in its training and has developed a Good Practice Guideline for Environmental Procurement. Only half the departments and agencies reported environmental procurement targets for office-related procurement and it is not possible to readily identify progress or compare performance.85 The reporting direction does allow for departments and agencies to include reference to tenders, contracts, or products for which the organisation is developing sustainability clauses or specifications. Over half the departments and agencies reported inclusion of environmental criteria in their tender processes. With the government’s significant buying power and supply chain reach, further disclosure about the proportion of procurement activities and contractual arrangements that incorporate environmental considerations should be given priority. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 55 Department and Agency Environmental Management The approach The following section reports on the performance of 11 departments, the Environment Protection Authority and Sustainability Victoria in 2010–11. It also highlights key achievements over the last three years including expansion beyond office-based activities. Included are a series of graphs illustrating progress in relation to office-based energy use, vehicle travel, associated greenhouse gas intensity and air travel (energy use, vehicle fleet and air travel selected here being the primary contributor to office-based greenhouse gas emissions). See also Figure 6 on page 47. The information presented in this section was sourced directly from each department and agency. Each was asked to explain the evolution of its environmental management system (EMS) over the last three years. The following questions were provided as a guide: > How has the breadth of your EMS changed in terms of geography (sites included) and scope (out-of-office and in-office)? > How has the EMS been further integrated into your organisation? You might, for example, wish to discuss changes to resources, establishment of organisational committees, executive support and linkage to decision-making processes. > What have been some of the key achievements and challenges of the EMS? The departments’ and agencies’ independent environmental management system audit reports were also reviewed (undertaken on a biennial basis) along with data in annual reports. Department of Business and Innovation Environmental management system scope The Department of Business and Innovation’s EMS is an office-based system that covers six main leased sites. Structures and initiatives that go beyond the scope of the EMS include: > establishment of a Sustainability Projects Network with representation across the department to coordinate activities in ecological sustainable development > convening whole-of-government action in the development of sustainability investment guidelines for public capital works (led by Major Projects Victoria) due in 2012. Alignment and integration The department’s EMS is a relatively mature system, having seen a number of iterations since implementation in 2003. To assist integration into the department’s operations, the following have been put in place: > incorporating environmental management as part of all executive officer performance contracts in 2010 > an Environment Steering Committee consisting of executive and senior non-executive staff > a mandatory requirement for all new staff to complete the EMS awareness e-learning module, an innovative tool that engages staff with the department’s environmental programs > all staff invited to attend a quarterly, half-day environmental sustainability workshop, to encourage more sustainable practices at work and also at home > stationery swap areas available for staff at 121 Exhibition Street to leave or collect unwanted stationery still in good working order, instead of purchasing new stationery, bringing environmental and financial benefits > regular staff information sessions held to promote environmental sustainability, for example events such as World Environment Day and Ride to Work Day are very popular events and well attended. Relative impact – Department of Business and Innovation Annual tonnes CO 2 2,673 (2.6% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 57 Key office-based indicators Key achievements Energy consumption – total / intensity 3.32 3.53 Intensity 203 210 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicle eet – –total travel / greenhouse intensity Vehicleflfleet total travel / greenhouse intensity Greenhouse intensity 1.27 1.26 1.24 0.230 0.230 0.220 2008–09 2009–10 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Comprehensive and informative environment training provided to staff through the online induction program and through halfday workshops. Regular feedback through quarterly reporting and trend analysis of environment data to the Environment Steering Committee and the Senior Management Team (deputy secretaries). Developing the internal environmental reporting scorecard to include individual site data in 2011–12. Streamlining the department’s reporting model to report on sites that have 10 or more fulltime equivalent staff. 2010–11 Challenges Air kilometres Airtravel travel– –total total kilometres Improving the timeliness and reliability of departmental data obtained from external sources, particularly for water usage. Kilometres (million) Distance 3.45 2.06 2008–09 2009–10 2010–11 Explanatory notes To make data comparable, 2009–10 data has been adjusted in the Department of Business and Innovation’s annual report to reflect the machinery-of-government changes. 2008–09 data has been excluded where it is not comparable. 2009–10 air travel data cannot be compared to 2010–11. 2009–10 data is unable to be recalculated, and includes Skills Victoria air travel. Reduced ability to control environmental outcomes within leased facilities. Retaining momentum following major machineryof-government change. Department of Education and Early Childhood Development Environmental management system scope The Department of Education and Early Childhood Development has continuously improved its environmental reporting coverage and expanded its scope from 13 corporate office sites in 2008 to 23 sites in 2011. The additional 10 sites include sub-regional and district corporate offices. The department is addressing the beyond-office scope of its EMS through the following: > Early Childhood – There are a number of environmental sustainability programs specific for the Early Childhood sector, including a pilot program with local government. > Schools – ResourceSmart AuSSI Vic is a voluntary framework for schools to address environmental sustainability. > TAFEs – ResourceSmart is available to TAFEs, although many TAFEs already apply a more rigorous approach to reducing and reporting their environmental impacts. Many TAFEs are involved in the Greener Government Building program. Alignment and integration The EMS is a mandatory component of the department’s divisional and regional business plans and is available for inclusion in staff performance plans. Executive support for environmental management is demonstrated by the increase in resources of the Environmental Sustainability Branch, which has seen an increase in its staffing resources from two full-time equivalent to six full-time equivalent staff. The Environmental Sustainability Branch has shifted focus from executives complying with environmental requirements to empowering staff with environmental knowledge and skills directly. The EMS is embedded in the department’s risk register. In addition, communication and behavioural change initiatives include: > holding regular staff information sessions with the aim of embedding sustainability concepts both in staff work and home activities > utilising internal communication channels to update staff about environmental initiatives and opportunities for their involvement, including the department’s intranet home page > incorporating an interactive EMS presentation into departmental corporate inductions. The department continues to work closely with Sustainability Victoria to ensure opportunities are available for schools to utilise the ResourceSmart AuSSI Vic framework. Relative impact – Department of Education and Early Childhood Development Annual tonnes CO 2 12,012 (11.7% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 59 Key office-based indicators Key achievements Energy consumption – total / intensity Total Intensity Megajoules (million) 29.85 30.07 22.02 722 686 2008–09 2009–10 2010–11 Vehicle fleet – total travel / greenhouse intensity 8.73 8.98 6.97 Greenhouse intensity 0.254 0.215 0.244 2008–09 2009–10 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Megajoules per square metre 2010–11 Air Air travel travel––total totalkilometres kilometres Kilometres (million) Distance 4.31 Inclusion of an environmental category in the department’s 2011 Secretary Awards that recognise excellence in the department’s VPS workforce. Staff survey undertaken in March 2011 to measure staff awareness, attitudes and behaviours towards environmental sustainability initiatives. In January 2011, the department’s Infrastructure Division implemented a mandatory Procurement Plan template. The procurement process includes a mandatory 10% ‘environmental management’ criterion. The department’s requestfor-tender documentation includes Schedule 18 ‘Environmental Management Systems’. It requests comprehensive and specific information from tenderers in relation to their own, manufacturers’, suppliers’ and subcontractors’ EMSs, including certification details. 4.46 3.79 Challenges Managing data collection and shifting baseline information as a result of machinery-ofgovernment changes. 2008–09 2009–10 2010–11 Explanatory notes The 2008–09 megajoules per square metre data has been excluded as is not comparable with 2009–10 and 2010–11. The 2010–11 data includes an additional 10 office sites (22% increase in square metres), including sites previously incorporated in school buildings. As a result of the machinery-of-government changes in 2010–11, Skills Victoria and Adult, Community and Further Education sites have also been added for 2010–11. Greater flexibility to focus the EMS on ‘materiality’ issues and reduce rigid documentation and requirements that come with modelling the EMS on ISO 14001. Ongoing commitment and resourcing in regional offices. Department of Health Environmental management system scope The Department of Health has had an EMS covering its office-based facilities since 2004. After the machinery-of-government changes in 2009–10, the monitoring, reporting and communication of environmental sustainability for Department of Health corporate facilities has been delivered by the Department of Human Services as part of a shared services agreement (see Department of Human Services for information about the office-based EMS). In 2003, the department considered the most relevant impacts on the environmental sustainability of its portfolio, and instigated a state-wide approach to improving the environmental performance of public health services. The department, in conjunction with Sustainability Victoria, has sponsored a project that seeks to embed environmental sustainability into the procurement processes of Health Purchasing Victoria. Health Purchasing Victoria is an independent statutory authority and exists to improve the collective purchasing power of Victorian public hospitals and health services. A range of actions have been identified and are being progressed. For example, Health Purchasing Victoria is undertaking a specific project to look at the application of sustainability principles within the state-wide hospital catering supplies contract. Victorian public healthcare facilities cover around 2.5 million square metres of floor space, ranging from large hospitals in Melbourne to small rural health facilities. This activity initially focused on reducing energy and water used by public health services, as well as embedding environmental issues into healthcare capital works. Over the last three years the department has significantly expanded the geography and scope of its approach to include: > environmental management planning in health services, Class 1 Cemetery Trusts, departmental statutory agencies and community health services (through the ResourceSmart Healthcare program) > waste management in public health services > sustainability in healthcare capital works > sustainability in healthcare procurement > responding to the effects of a changing climate on health and wellbeing. Alignment and integration The department’s 2010–11 annual report includes total energy and water use by the public health services for the first time. It is hoped that in future years the department will be able to expand its reporting capability to include other environmental metrics. A key mechanism to integrate environmental management across the portfolio was through the ResourceSmart Healthcare program, which provided training and coaching to more than 90 public-health-related organisations, including health services, statutory agencies, cemetery trusts and community health services. As of December 2011, 65 of these organisations had prepared environmental management plans as a result of participation in the program. Relative impact – Department of Health Annual tonnes CO 2 6,120 (6.0% of total office) 6,120 Approximately 700,000 Public hospital stationary energy use (2010-11) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. The greenhouse gas emissions associated with public hospitals energy use are over one hundred and ten times that of the department’s office-based activities and around seven times that of whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 61 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 15.39 13.57 496 463 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicle fleet – total travel / greenhouse intensity Greenhouse intensity 5.54 5.43 0.239 0.238 2008–09 2009–10 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance 2010–11 Air Airtravel travel––total totalkilometres kilometres Kilometres (million) Distance A reduction in energy intensity across Victoria’s public hospitals from 2006– 07 to 2010–11 of 4.2 per cent per metre squared and 10.8 per cent per separation (a measure of hospital activity). A reduction in total water use across Victoria’s public hospitals from 2006–07 to 2010–11 of 15.7 per cent, an amount greater than the water used by all government offices over the period 2008–09 to 2010–11. Two new Class A recycled water schemes endorsed to provide over 5 billion litres of recycled water per annum for commercial and industrial uses. 4.12 Challenges 2.26 Integrating environmental sustainability objectives in healthcare facilities within the parameters required to maintain the health and wellbeing of staff, patients and visitors. 2008–09 2009–10 2010–11 Energy intensity of public hospitals Per separation Per m2 1.85 1.84 1.84 1.79 1.78 3.26 3.22 3.16 3.04 2.91 2006–07 2007–08 Source: Department of Health 2008–09 2009–10 2010–11 Gigajoules Gigajoules The graphs reveal a positive trend for the department’s corporate effort. However, many of its greatest achievements are found in the broader portfolio: Delivering on environmental sustainability and climate adaptation expectations within the context of competing priorities on the health system budget. Meeting the targets of the Greener Government Buildings program due to issues surrounding the application of energy performance contracts within the healthcare setting. Department of Human Services Environmental management system scope The Department of Human Services is committed to minimising its environmental impacts by integrating considerations of environmental sustainability in its business operations. Since 2008, the department has significantly expanded the focus of its environmental activities to include non-office facilities, including Public Housing, Disability Services and Juvenile Justice custodial premises. Representatives from Disability Services and Juvenile Justice have also gone through the ResourceSmart program to further progress the incorporation of environmental sustainability into their everyday business. In addition, communication and behavioural change initiatives include: > inclusion of sustainability criteria in the annual Making a Difference Staff Awards Implementing initiatives through the expansion of the EMS to non-office facilities, the department understands the co-benefits of reducing resource use, supporting the provision of more sustainable housing and delivering financial savings for its clients. The department delivers office-based environmental management services to the Department of Health as part of a shared services agreement. Alignment and integration > regular staff information sessions with the aim of embedding sustainability concepts both in staff work and home activities The EMS has been further integrated into the department through a range of business reporting, monitoring and planning activities. > regular use of internal communication channels to update staff about environmental initiatives and opportunities for involvement. > broadening the department’s environmental policy > a new intranet site dedicated to environmental sustainability. > incorporation of environmental outputs into the position descriptions of regional directors The Department of Human Services has aligned its EMS to include 12 non-office facilities and 47 high-rise housing locations. These facilities account for 87% of the department’s 400 million megajoules of energy used in building facilities in 2010–11. > inclusion of carbon emission reporting into the quarterly executive performance reporting process These include: > development of a three-year Environmental Sustainability strategy approved by the department’s board > sustainability reporting included in the body of the annual report, as opposed to being in the appendix of the report > incorporation of climate change and environmental management into the department’s risk register > embedding environmental sustainability considerations into the Corporate Services Strategic Framework Priority > inclusion of environmental projects in the Strategic and Executive Reporting System > incorporation of environmental sustainability criteria into procurement contracts > adoption of regional environmental action plans by all regional offices > scoping of climate change adaptation programs in the human services > commitment to implementation of energy performance contracting projects under the Greener Government Buildings program. Relative impact – Department of Human Services Annual tonnes CO 2 21,660 (21.1% of total office) The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. The greenhouse gas emissions associated with public housing are over one and half times that of the department’s office-based activities. 21,660 35,210 Public housing high-rise and non-office energy Visual presentation not to scale. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 63 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 52.0 50.3 496 463 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicleflfleet totaltravel travel/ /greenhouse greenhouseintensity intensity Vehicle eet ––total Greenhouse intensity 33.6 35.3 36.2 0.252 0.239 0.238 2008–09 2009–10 2010–11 Distance Kilometres (million) Developing and incorporating a low-carbon, low-cost fleet strategy modelled on parameters including safety, operational fit, whole-of-life cost and whole-of-life greenhouse gas emissions. Regularly monitoring of the greenhouse emissions from its 1,700 fleet vehicles and providing this information to the executive via a regular and formal reporting system. Expanding the waste management system so that it is available to a greater proportion of staff and includes electronic waste, batteries, mobile phones, seven plus plastics, polystyrene and fluorescent lights. Substantive investments in water tanks in the Youth Justice facilities, extensive water retrofit initiatives throughout the Public Housing portfolio and the installation of water-effective showers in a group of Disability Services facilities. A range of purchasing and procurement action includes: Air Airtravel travel– –total totalkilometres kilometres 2.96 2.26 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Ongoing efforts to embed the EMS into the structure of business planning and output reporting. - incorporating sustainability criteria into quotation and tender policy and processes - establishing a panel of preferred caterers with commitments to social and sustainable outcomes. Challenges 2008–09 2009–10 2010–11 Explanatory notes 2008–09 energy and air travel data cannot be compared to 2010–11. 2009–10 data reflects the machinery-ofgovernment changes which created the Department of Health in August 2009. Air travel data collection system refined further for 2010–11. To further develop a systematic management approach to enable efficient streamlined data reporting for our internal stakeholders’ management and response and to continue the process of embedding environmental sustainability into formal business processes. Department of Justice Environmental management system scope Since 2007–08, the Department of Justice has expanded its EMS and Environmental Management Plan to include its regional operations, the courts and correctional facilities. The correctional facilities are the main contribution to the department’s overall environmental footprint, accounting for around 75% of energy and water consumption. During 2010–11, in recognition of the department’s progress in managing its environmental impacts, the department was recognised as a finalist in two national awards, the saveWater! and United Nations World Environment Day Awards. Alignment and integration The department is continuing to take a leadership role in embedding environmental management throughout the organisation. It has in place: > strong commitment within senior management, including an executive-level environmental committee > a Built Environment and Business Sustainability Environment Team, which has the mandate to drive change across the department > an Environmental Initiatives fund, which encourages staff ideas and initiatives by providing a means of incorporating environmental considerations to building and facility projects and refurbishments (initiatives have included energy efficient lighting, solar panels, tanks for rainwater harvesting and waste minimisation education programs). The development of the regional environmental action plans, involving staff from each of the department’s eight regions, is undertaken in a consultative process between regional staff, the environment team and the regional directors. The development of tailored court actions are undertaken with nominated staff members, ensuring that environmental initiatives are appropriate for the operational facilities, infrastructure, procedures and staff within specific business units. Relative impact – Department of Justice Annual tonnes CO 2 12,903 (12.6% of total office) 12,903 54,000 Correctional centres, courts and complexes energy Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. The greenhouse gas emissions associated with correctional centres, courts and complexes are over four times that of the department’s office-based activities. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 65 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 26.27 23.47 21.31 336 333 335 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicle flfleet total travel travel // greenhouse greenhouse intensity intensity Vehicle eet –– total Greenhouse intensity 19.95 20.19 20.22 0.258 0.255 0.252 2008–09 2009–10 2010–11 Air travel travel –– total total kilometres kilometres Air Kilometres (million) Distance 4.99 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance The Department of Justice, with its expanded EMS, has had significant success in courts and correctional facilities. There has been a 23% reduction in energy use at the Supreme Court of Victoria since 2009 through retrofitting six previously inefficient boilers. There has been a 17.5% reduction in energy use at the Neighbourhood Justice Centre in Collingwood since 2010 through more efficient use of heating and cooling settings and increasing the use of natural light. There has been a 42% reduction in potable water use at the Tarrengower Prison between 2007 and 2009 by installing water tanks with a capacity of 600,000 litres. It is estimated, based on annual rainfall figures, that there will be a 25% reduction in water use at the Beechworth Correctional Centre by recycling water for irrigation and for use in the prison laundry. 4.70 3.57 Challenges 2008–09 2009–10 2010–11 Explanatory notes The vehicle fleet data includes judiciary vehicles, which accounts for the increase in kilometres travelled since 2008–09. Note: the department’s secretary does not have management control of the judiciary vehicles. 2010–11 air travel data excludes the Office of Public Prosecutions included in prior years. Integration of environmental principles into major capital works and minor refurbishment projects has presented ongoing difficulties, particularly in leased facilities where the ability to control environmental outcomes is reduced. Department of Planning and Community Development Environmental management system scope Since the implementation of the EMS in 2003, the Department of Planning and Community Development has focused on improving its office-based environmental performance. Approximately 80% of staff are based at three central Melbourne sites with the majority of the remaining 20% based at seven regional locations. Alignment and integration The department’s EMS focuses on both infrastructure and behaviour change programs to be effective in the delivery of environmental outcomes. The department’s environment policy and specific environmental targets are endorsed by the secretary and the executive management team and promoted to all staff through the intranet, noticeboards and environment representatives. The environment manager is responsible for: > leading and coordinating an internal team of around 50 volunteers > providing quarterly performance reporting to the executive team. Through the establishment of improved record keeping systems, engagement of staff and a focus upon performance audit and reporting, the department has made significant improvements in reducing its office-based environmental impacts. Improving data collection and reporting methods is also seen as important in monitoring environmental performance and providing the information flows that seek to align environmental actions with the EMS objectives and targets. Regular campaigns are held with staff throughout the year. For example, looking at the alignment between staff behaviour and the paper reduction targets has helped reduce the department’s paper use by 10%. The inclusion of formal environmental responsibilities within position descriptions and development of local environmental action plans will assist in the expansion of the EMS beyond the office environment. Relative impact – Department of Planning and Community Development Annual tonnes CO 2 1,776 (1.7% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 67 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 5.36 5.23 4.65 270 264 252 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicle flfleet eet – total travel / greenhouse intensity Greenhouse intensity 3.17 2.60 2.17 0.212 0.223 0.174 2008–09 2009–10 2010–11 Air travel travel –– total total kilometres kilometres Air Distance Kilometres (million) 1.74 1.34 0.89 2008–09 2009–10 15% reduction in energy use for the period 2008–09 to 2010–11. This has been supported by lighting upgrades and greener office fit-outs. A relatively simple yet effective measure has been to ‘delamp’ (removing unnecessary light tubes), and upgrades to the fluorescent lighting to reduce energy use and running costs. Environmental considerations are part of office fit-outs and reuse of existing office furniture has financial co-benefits, along with a ‘stationery freecycle area’ established to reduce waste. A new document management system and staff behaviour change campaigns have contributed to a steady reduction in the average reams of paper per employee. The One-IT-Desktop upgrade project will better utilise computer power management settings across the whole organisation. A fleet policy to reduce the number of six-cylinder vehicles and increase the number of hybrid vehicles in the fleet reducing the total energy consumed by the vehicle fleet. GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Over the last three years the department has undertaken a number of infrastructure changes to improve environmental performance in its officebased operations. These include: 2010–11 Challenges Integration of environmental management programs beyond office-based operations that the department can control or influence, such as tracking, managing and reporting greenhouse gas emissions beyond the office. Managing the EMS with significant organisational changes following machineryof-government changes. Department of Premier and Cabinet Environmental management system scope The Department of Premier and Cabinet’s EMS has remained stable over the past few years in relation to its Melbourne offices. In 2011, the department established the Office of Multicultural Affairs and Citizenship at 3 Treasury Place and two regional offices in Bendigo and Ballarat. It is envisaged that Office of Multicultural Affairs and Citizenship and the two regional offices will be included in the Department of Premier and Cabinet’s EMS from 2011–12 onwards. Alignment and integration The importance of the department’s environmental footprint is recognised in its Corporate Plan 2011–2014. Under Strategy 4.3, ‘Reduce DPC’s carbon footprint’, the department commits to reducing its carbon footprint and promoting environmental sustainability. Other examples of integration of the EMS include the following: > Governance has been strengthened with the establishment of a new Department of Premier and Cabinet/Department of Treasury and Finance environmental steering committee with director-level membership. > Regular reporting is conducted through the People Committee and to the Executive Leadership Team. > The environmental coordinator for Department of Premier and Cabinet and Department of Treasury and Finance is a shared resource and sits in the Corporate Development Branch within the former. > The Department of Premier and Cabinet branch-planning templates include a mandatory section on environmental improvement activities being undertaken. > A presentation on the EMS is incorporated into departmental corporate inductions. Relative impact – Premier and Cabinet Annual tonnes CO 2 1,330 (1.3% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 69 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 3.17 2.95 2.64 392 334 299 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total Consistency and reliability of environmental data. Kilometres (million) Greenhouse intensity 0.039 0.028 0.232 0.221 0.188 0.015 2008–09 2009–10 2010–11 Air travel – total kilometres Kilometres (million) Distance 2.28 1.05 0.85 2008–09 2009–10 2010–11 Explanatory notes In order to compare the 2010–11 energy consumption data with 2009–10, the department recalculated 2009–10 data using historical billing data that differs from that reported in the 2009–10 annual report. The reduction in vehicle kilometres from 2008–09 to 2009–10 is mostly attributable to the availability of more accurate data. The reduction in kilometres travelled from 2009–10 to 2010–11 is mostly attributable to decreased travel associated with 2010 being an election year. The significant variation in reported staff air travel kilometres between 2008–09 and 2009–10 is in part due to more reliable reporting for 2009–10 and 2010–11 through the service contract. GHG per 1,000 km (tonnes CO2-e) Endorsement of a threeyear environmental improvement plan by the executive leadership team. Challenges 2010–11 fleet Vehicle fl eet – total travel / greenhouse intensity Distance The development of an environmental strategy to reflect the implementation of the corporate plan. Staff engagement and driving behavioural change across the department. Department of Primary Industries Environmental management system scope The implementation of the Department of Primary Industries’ EMS has been underpinned to date by its Environmental Roadmap (2007–2012). It incorporated a range of programs to address whole-of-government environmental targets and to improve the department’s performance against Financial Reporting Direction 24C indicators. The roadmap has improved the understanding of energy and water consumption and driven a suite of energy and water efficiency initiatives, incorporating actions to reduce the impact of research and facilities management operations as well as to support environmental office-based practices. The next step is to better integrate environmental management across the department operations, and this will be supported by an environmental manager appointed in early 2011. Alignment and integration The department’s Infrastructure and Facilities Management Division is currently developing an integrated EMS to manage the environmental aspects relevant to its activities and within its scope. The system is underpinned by a risk-based approach to identifying significant impacts and is being embedded within the policies, procedures, processes, strategies and action plans of the division. Environmental programs, incorporating targets, specific actions and responsibilities are currently under development to support implementation. Specific alignment and integration initiatives include: > incorporation of environmental management into the Business Plan (2011–12) of the Infrastructure and Facilities Management Division > incorporation of environmental sustainability principles within the Asset Strategy (2011) > development of an Infrastructure and Facilities Management Environmental Action Plan that summarises what each area of the division will do to help achieve environmental objectives > environmental compliance integrated into the division’s compliance program > inclusion of carbon emission reporting into quarterly executive reports > monthly environmental updates to the divisional leadership team and executive director > progressing opportunities to reflect environmental objectives in leases and occupancy agreements > ensuring that environmental projects and programs align with best practice guidelines that the department expects of industry. Relative impact – Department of Primary Industries Annual tonnes CO 2 (Includes non-office energy) 25,911 (25.3% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government officebased greenhouse gas emissions (includes significant non-office based energy data such as laboratories and research facilities that cannot be readily separated from its other data). From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 71 Key office-based indicators Key achievements Energy consumption – total / intensity Total Megajoules (million) 91.4 90.5 89.8 512 495 490 2008–09 2009–10 Megajoules per square metre Intensity 2010–11 Vehicle flfleet total travel travel // greenhouse greenhouse intensity intensity Vehicle eet –– total Greenhouse intensity 19.52 19.00 17.70 0.258 0.261 0.262 2008–09 2009–10 2010–11 Air travel travel –– total total kilometres kilometres Air Kilometres (million) Distance 6.98 4.62 4.73 2008–09 2009–10 2010–11 Explanatory notes The department’s energy data includes significant non-office-based data, such as laboratories and research facilities that cannot be readily separated from its other data. Some of the change evident in air travel kilometres can be attributed to an increase in compliance with the government’s travel provider booking system. This means, however, that previous years have been under-reported and that 2010–11 provides a realistic base for future years. GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance A reduction in greenhouse gas emissions from energy use and vehicle fleet over the last three years. Challenges The complex nature of the department’s activities means separating officebased from other activities is problematic (it manages 70 individual sites owned, leased or shared with other organisations) across the state, ranging from research laboratories and farms to small monitoring installations. Regaining momentum following an unfilled vacancy in the coordinating role for the Environmental Management System for a period. Many of the department’s beyond-office activities are water and energy intensive for example research laboratories, glasshouses and farms. Ensuring environmental management is part of normal operations, capturing non-utility data and monitoring the results of improvement initiatives from geographically dispersed sites. Department of Sustainability and Environment Environmental management system scope Since 2004 the Department of Sustainability and Environment’s EMS has covered officebased operations across all locations, including its depots. Environmental performance reporting for 2010–11 includes 79 sites in metropolitan and rural and regional Victoria. Currently the majority of operations are covered by the office-based EMS and the department’s forest and fire EMS. At this stage there are no plans to integrate or expand either EMS to cover operations beyond office sites. Alignment and integration The administration of the EMS resides within the Corporate Finance Division, with the chief finance officer accountable for the day-to-day functions, including regular management review. The environmental management services manager is part of the Infrastructure and Support Services Group, which includes fleet services, facilities management, minor and major building works programs, and related contract management. The environmental manager has general responsibility for planning and delivery of EMS actions. Buildings and services activities supporting the EMS and environmentally sustainable design requirements are managed through the annual minor and major works programs of this group. Environmental specifications are incorporated in minor and major capital works and related maintenance contracts. This is becoming a ‘business-as-usual’ practice, not an extra. The department has made available additional budget for ‘value-for-money’ environmental initiatives identified during the project planning phase. Wider staff participation in the EMS occurs primarily through the Eco-Office Challenge, where approximately 110 staff act as ‘champions’ to run activities and advise staff about the EMS and sustainable behaviours. The Eco-Office Challenge is managed by the manager environmental management services. An annual Eco-Office Challenge Action Plan sets out six bi-monthly themes and a range of activities for ‘champions’ to deliver to all staff; particularly focused on behaviour change. EMS and the Eco-Office Challenge activities are supported by regular items in the internal communications channels Inform and Bulletin Board. All new staff are introduced to the EMS through the Working at DSE induction course, and a statement of ‘environmental responsibilities’ is incorporated in every position description within the department. Relative impact – Department of Sustainability and Environment Annual tonnes CO 2 10,071 (9.8% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 73 Key office-based indicators Key achievements Energy consumption – total / intensity 43.39 42.29 41.87 From 2008–09 to 2010–11 the department has achieved: Intensity 303 304 304 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Kilometres (million) 5.85 0.225 0.216 0.183 2008–09 2009–10 GHG per 1,000 km (tonnes CO2-e) 5.80 6.04 - 19% improvement with passenger vehicle use efficiency from 0.225 to 0.183 tonnes CO2-e per 1,000 km travelled. Greenhouse intensity - 20% reduction in paper use from 17.2 to 13.7 reams per FTE per year Energy-efficient lighting was retrofitted at 18 sites in 2010–11. Vehicle flfleet total travel travel // greenhouse greenhouse intensity intensity Vehicle eet –– total Distance - 13% reduction in energy-related emissions from 9,368 to 8,178 tonnes CO2-e Minor works program incorporated sustainability aspects at five sites in 2010–11, including heating/cooling and lighting efficiency measures, solar hot water systems and the installation of photovoltaic solar panels. Information about water use has improved with reporting extending to cover all DSE sites in the last two years. 2010–11 Air travel travel –– total total kilometres kilometres Air Challenges Kilometres (million) Distance 3.34 3.14 2.82 2008–09 2009–10 2010–11 Improving the systems for communicating and reporting on sustainable procurement actions undertaken by the department such as the inclusion of sustainability clauses/ specifications in tenders, contracts and products. Seeking opportunities for future ‘step changes’ in relation to major central Melbourne offices in the context of any major reletting and refurbishment decisions over the next two to three financial years. (Existing programs are expected to continue to improve the performance of the department’s new and more recently refurbished buildings). Department of Transport Environmental management system scope The Department of Transport’s EMS has been adapted to allow for changes in site locations over the past three years. The majority of staff are located in leased premises at two sites in central Melbourne at 80 Collins Street and 121 Exhibition Street. While the department’s EMS does not currently extend beyond office-based activities, it has developed a strategic policy framework and initiatives for transport resource efficiency and environmental sustainability. Alignment and integration The department’s EMS is a relatively stable system in relation to its office-based activities. To assist integration into the department’s operations the following have been put in place: > an environmental committee led by the environmental officer and consisting of representatives from each floor across the 80 Collins Street and 121 Exhibition Street sites > a monthly environmental bulletin and a series of environmental events throughout the year focusing on integrating corporate communications with environmental initiatives > an EMS reference group, which annually evaluates performance and sets targets and objectives for the coming year. Relative impact – Department of Transport Annual tonnes CO 2 3,156 (3.1% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 75 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 9.77 7.94 7.66 284 223 212 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total 2010–11 Vehicle flfleet total travel travel // greenhouse greenhouse intensity intensity Vehicle eet –– total 2.57 Greenhouse intensity 2.31 2.03 0.245 0.250 0.237 2008–09 2009–10 2010–11 1.69 1.83 2009–10 2010–11 Airtravel travel––total totalkilometres kilometres Air Kilometres (million) Distance 2.60 2008–09 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance In relation to the department’s office-based environmental management system: 23% decrease in vehicle fleet greenhouse gas emissions since 2008–09 from a reduction in vehicle kilometres travelled and the integration of hybrid vehicles in the fleet. In 2010–11, the hybrid vehicles made up 31% of the department’s fleet compared to 4% in 2008–09. Continuous improvement in energy efficiency through energy-efficient office fit-outs and staff switch-off campaigns. Challenges In the office, reducing paper use with an increase of nearly 7% over the last three years and above the government department average. The department aims to reduce its paper use through auditing the number of printers, multi functional devices and trial secure printing. Department of Treasury and Finance Environmental management system scope The breadth of the EMS has remained fairly constant over the past three years for the Department of Treasury and Finance. The office-based system covers the central business district offices at 1 Macarthur Street, 1 Treasury Place, 120 Collins Street and 55 Collins Street. Alignment and integration To better align the EMS with the strategic and business planning for the department the central coordination of the EMS (the EMS coordinator) moved from the Government Services Division to Corporate Strategy and Services in 2010. This has provided the opportunity for the EMS to take on a broader focus across the department. Other examples of integration of the EMS are: > strengthened governance with the establishment of a new Department of Premier and Cabinet/Department of Treasury and Finance environmental steering committee with director-level membership > regular reporting conducted through the People and Culture Sub-Committee and to the Department of Treasury and Finance senior executive > a presentation on the EMS incorporated into the department’s corporate induction program to ensure staff that are new to the department understand the environmental management commitment. Relative impact – Department of Treasury and Finance Annual tonnes CO 2 2,204 (2.1% of total office) Visual presentation not to scale. The adjacent graphic depicts the department’s contribution to the whole-of-government office-based greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 77 Key office-based indicators Key achievements Energy consumption – total / intensity 5.89 Intensity 5.52 4.89 339 363 346 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total Kilometres (million) Greenhouse intensity 0.068 0.053 0.058 0.273 0.221 0.185 2008–09 2009–10 2010–11 Air travel – total kilometres Distance Kilometres (million) 1.23 0.88 0.61 2008–09 2009–10 2010–11 GHG per 1,000 km (tonnes CO2-e) Energy and greenhouse gas emissions reductions from the building retrofits (sensors and lighting) as part of the Greener Government Buildings program. Challenges 2010–11 fleet Vehicle fl eet – total travel / greenhouse intensity Distance A three-year environmental improvement plan endorsed by the department’s executive. Consistency and reliability of environmental data, which will be improved with the establishment of the Environmental Data Management System by the Department of Sustainability and Environment. Staff engagement and commitment at all levels of the department. Environment Protection Authority Environmental management system scope The EMS of the Environment Protection Authority (EPA) includes all its sites and addresses both office and non-office environmental impacts of its operations. The office operations across seven sites account for 83% of the floor space with laboratories covering the remainder. The EPA has gone well beyond its physical boundaries in terms of measuring its carbon impact by including indirect greenhouse gas emissions. It includes those emissions associated with waste, paper, colour publications, air travel, extraction and production of electricity, natural gas and fuel, reticulated water, couriers, catering, taxis, public transport and staff commuting. The EPA has two goals for its EMS over the next five years: 1. To continuously reduce its resource use. The strategic direction of the environmental management system is aligned to corporate and public reporting in relation to the environmental impact of its services. Alignment and integration The EPA has integrated its EMS into the wider organisation through: 2. To embed sustainability in all decision making across the EPA. > ensuring 1 to 1.5 full-time staff are dedicated to managing and coordinating the implementation of the EMS program To help achieve these goals the EPA will: > an executive management team member who acts as a sponsor for the EMS by providing strategic direction and leadership > elevate the endorsement of significant EMS projects and the allocation of funding and resources to a member of the executive team > an organisation-wide Green Team comprising the EMS coordinator, executive sponsor and 30–40 staff, including representation from every unit within the EPA (approximately 10% of total staff) > build on environmental standard operating procedures and policies with a focus on staff > assign accountability to units, the executive team and individual staff to develop and achieve EMS program outcomes > develop and implement a fouryear sustainability strategy to guide the EMS program and integrate into the corporate planning process. > Green Team members involvement recognised in their annual performance plans and given a 5% of total workload weighting > all new staff are expected to undertake an EMS induction, which must be signed off by their manager > incorporating the EMS into the EPA position description > quarterly reporting of environmental performance to the executive management team > integration of environmental performance reporting into the wider EPA corporate reporting > integration of sustainability reporting into the EPA annual report, using the Global Reporting Initiative as a framework for the EPA 2010–11 annual report. Relative impact – Environment Protection Authority Annual tonnes CO 2 2,507 (2.4% of total office) Visual presentation not to scale. The adjacent graphic depicts the agency’s contribution to the whole-of-government officebased greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 79 Key office-based indicators Key achievements Energy consumption – total / intensity Total Intensity Megajoules (million) 6.91 5.64 5.71 679 515 485 2008–09 2009–10 Megajoules per square metre 2010–11 Vehicle flfleet eet – total travel / greenhouse intensity Greenhouse intensity 1.40 1.28 1.31 0.255 0.220 0.240 2008–09 2009–10 2010–11 Air travel travel –– total total kilometres kilometres Air Kilometres (million) 23% reduction in greenhouse gas emissions 30% reduction in electricity use through a range of energy reduction initiatives, including sensor lighting, maximising the use of daylight, energy efficiency lighting and appliances, a switch-off policy for computers and appliances, and virtualisation of servers 45% reduction in water consumption through initiatives such as rainwater harvesting at two EPA sites and installation of water-efficient tap fittings and appliances 30% reduction in paper consumption through initiatives such as duplex, multi-page and PIN printing purchase of 100% recycled office printing and copying paper 39% reduction in fuel use through the initiatives such as the purchase of fuel efficient and hybrid vehicles achieved externally assured carbon neutral status every year since 2005–06. Distance GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Since its baseline year of 2005–06, the EPA’s EMS has brought about the following achievements in resource savings: 0.54 Challenges 0.43 0.35 2008–09 2009–10 2010–11 Explanatory notes Since November 2009, EPA’s head office has been located at 200 Victoria Street, Carlton. The 2010–11 energy data includes the natural gas used for the head office tri-generation plant in use for the full year. Overall in 2010–11 with the tri-generation plant, the EPA has reduced greenhouse gas emissions associated with stationary energy use by 24%. The ebb and flow of staff enthusiasm in participating in the Green Team and changing habits. Engaging EPA staff on sustainability issues in a ‘crowded’ internal communication space. Balancing the resources to deliver innovative, relevant and successful programs with the administration of the EMS. Ensuring that staff will behave the right way without formal policies to support this. Sustainability Victoria Environmental management system scope Alignment and integration The daily environmental aspects of the EMS are now managed by green leader sub-groups. This diffusion of environmental responsibilities shifts sole reliance from the EMS coordinator and helps embed environmental sustainability across the organisation. EMS sponsorship rests with the executive management team to ensure the EMS maintains a strategic position within the organisation. Primary responsibility among the executive team members is rotated annually. The EMS is included in staff recruitment and induction processes and EMS developments and progress are incorporated in every monthly staff meeting and regularly discussed in organisational groups. Staff sustainability knowledge benefitted from a ‘Sustainability 101’ course in 2011, and is planned to form part of staff induction. Sustainability Victoria piloted a FlexiLife program, which enables staff to work from home, reducing commuter travel. It was found to boost productivity. Sustainability Victoria’s EMS implementation is relatively mature and the organisation is now expanding the scope to include influencing the supply chain and considering indirect impacts, and increasingly sharing responsibility for environmental performance across the organisation. Its Outreach initiative is increasing the reach of the EMS across all of the agency’s procurement and supply chain by working with Sustainability Victoria’s suppliers. Since 2009–10, environmental performance of suppliers of goods and services is a weighted criterion in competitive procurement processes. From 2010–11, Sustainability Victoria has worked with a selection of suppliers to help improve the sustainability of their operations. Sustainability Victoria found that incorporating environmental performance criteria in its procurement processes can drive change within the supply chain. Sustainability Victoria’s Carbon Accountability directive seeks to increase energy efficiency and offset any residual emissions associated with scope 1 and 2 aspects of the operations. As part of this strategy Sustainability Victoria incorporates new scope 3 aspects each year where a transparent and valid methodology for calculating associated emissions is available. Through the Outreach program, Sustainability Victoria encourages its suppliers to do the same. Through these initiatives, Sustainability Victoria measures and manages scope 3 emissions, which include emissions associated with: > water use > waste going to landfill > publications purchased > losses from the transmission and distribution of purchased electricity > taxi, public transport, air travel and any other form of work-related travel > electricity for the electric vehicle trial > building-apportioned gas and electricity. In 2011–12, Sustainability Victoria will seek to include additional scope 3 items such as the emissions associated with hotel accommodation or staff commuter travel. Sustainability Victoria has maintained accreditation of its EMS to the ISO 14001 standard and engages with its stakeholders and clients on this. Relative impact – Sustainability Victoria Annual tonnes CO 2 292 (0.3% of total office) Visual presentation not to scale. The adjacent graphic depicts the agency’s contribution to the whole-of-government officebased greenhouse gas emissions. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 81 Key office-based indicators Key achievements Energy consumption – total / intensity Intensity 0.45 0.47 0.47 230 248 245 2008–09 2009–10 Megajoules per square metre Megajoules (million) Total Structures are being put in place to embed environmental sustainability across every aspect of the operations, including stakeholder engagement and procurement. Formalising an approach under the Outreach initiative to share EMS implementation knowledge and experiences with the supply chain. 2010–11 Challenges fleet Vehicle fl eet – total travel / greenhouse intensity Greenhouse intensity 0.125 0.125 0.09 0.144 0.104 0.105 2008–09 2009–10 2010–11 Air travel – total kilometres Kilometres (million) Distance 0.58 0.44 0.22 2008–09 2009–10 Explanatory notes The vehicle fleet and air travel graphs include data provided by Sustainability Victoria. 2010–11 GHG per 1,000 km (tonnes CO2-e) Kilometres (million) Distance Continuing to find new energy-efficient opportunities within the environmentally sensitive designed fit-out, which Sustainability Victoria has occupied for five years. Rotating EMS coordinator role so as to develop the capacity of staff. This occurs with the EMS sponsor role at the executive level. Securing 5% of project management time for staff who have external clients conducting contracted work for Sustainability Victoria to engage them in the Outreach program. Embedding sustainability thinking and resource efficient practices across the supply chain and deploying the Carbon Accountability strategy accordingly. Maintaining high environmental management system standards meeting both ISO14001 accreditation and whole-of-government auditing and reporting requirements. Sustainability Victoria has sought to streamline this process. Appendix Key authorising agencies in Victorian Government > The Victorian Government Purchasing Board, established under the Financial Management Act 1994, establishes policies that set the minimum standards for contracting and the procurement of non-construction goods and services by Victorian Government departments and some agencies. > The Building Commission is a statutory authority established under the Building Act 1993 that oversees the building control system in Victoria. It operates within a national legislative framework that is administered by the Australian Building Codes Board. Policy on construction contracting and procurement, however, is the responsibility of the Building Policy Branch within the Department of Planning and Community Development. > Health Purchasing Victoria, established in 2001 under the Health Services Act 1988, has responsibility to engender a contracting ethos that improves the collective purchasing power of Victorian public health services and hospitals and achieves best value outcomes in the procurement of health-related goods, services and equipment. The acquisition of goods and services constitutes the second-largest cost in the health sector, second only to payroll.86 > The Partnerships Victoria policy, introduced in 2000, provides the framework for a whole-of-government approach to the provision of public infrastructure and related ancillary services through public–private partnerships. The Partnerships Victoria team is part of the Commercial Division in the Department of Treasury and Finance. Key procurement processes in Victorian Government Departmental accredited purchasing units For procurement that falls under the jurisdiction of the Victorian Government Purchasing Board, departments and nominated agencies are required to establish an accredited purchasing unit to oversee tendering arrangements, and to ensure that procurement procedures comply with VGPB policies and guidelines issued by the Department of Treasury and Finance. Specifically, accredited purchasing units are responsible for: > assessing procurement proposals in excess of $100,000 and high-risk/complex purchases of lesser value > approving proposals within the department’s accreditation limit and endorsing proposals outside that accreditation limit for consideration by the Victorian Government Purchasing Board > monitoring and reporting on the department’s purchasing processes and procedures > providing purchasing-related advice to senior officers and other personnel > facilitating increasing levels of competency in the procurement function. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 83 State purchase contracts State purchase contracts are standing offer agreements for Victorian Government common use goods and services, which are established when value for money can best be achieved through aggregating demand. Strategic Sourcing, Government Services Division, Department of Treasury and Finance with other individual entities (with specific knowledge, market information and business drivers) are responsible as lead entities for the establishment and contract/category management of state purchase contracts. State purchase contracts are either mandated or non-mandated for ‘inner’ budget entities (departments and administrative offices bound by Victorian Government Purchasing Board policies). State purchase contracts can be used by ‘outer’ budget entities (statutory authorities, government Business Enterprises and other government organisations that are only partly funded by government) who commit to the requirements of the agreement. Strategic Procurement Planning Policy The Strategic Procurement Planning Policy of the Victorian Government Purchasing Board stipulates that a strategic procurement plan must be prepared for acquisitions of goods and services over $10 million; and/or high-risk or complex acquisitions regardless of value. A strategic procurement plan identifies procurement opportunities, options for achieving outcomes, potential partnerships and alliances, market capability, performance measures, stakeholders, internal organisational requirements, preliminary costs and risk management issues, and may also include a business case. Accredited purchasing units can approve a strategic procurement plan within the department’s accreditation limit. Victorian Health Services Policy and Funding Guidelines 2010–11 Contracting in the Victorian health sector is also guided by the Victorian Health Services Policy and Funding Guidelines 2010–11: Conditions of funding. Established by the Department of Health, the guidelines detail the policy, medico-legal, reporting, operational and financial obligations of Victorian hospitals and health services. The guidelines focus on openness and probity; section 5.10 specifies that: > Victorian public hospitals and health services must, at a minimum, adopt the standards of probity required under Victorian Government Purchasing Board guidelines > public health services are required to meet the Victorian Government’s disclosure policy, ensuring openness and probity in Victorian Government contracts > health services review their probity controls, accounting for directions given by the Victorian Ombudsman.87 Construction Supplier Register The Guide to Tendering Provisions for Public Construction, which is incorporated into Ministerial Direction No. 1: Tendering provisions for public construction issued under the Project Development and Construction Management Act 1994, outlines ‘mandatory’ and ‘recommended’ criteria for the prequalification of contractors and consultants for the Construction Supplier Register. The Australasian Procurement and Construction Council has also developed a National Prequalification System for Non-residential Building where the construction cost estimate is $50 million and over. 88 Endnotes 1 Department for Environment, Food and Rural Affairs, Procuring the future – Sustainable Procurement National Action Plan: Recommendations from the Sustainable Procurement Task Force, UK, 2006. 21 2 Commissioner Environmental Sustainability Victoria, Structures for sustainability: Strategic audit, environmental management systems in the Victorian Government 2011, Victoria, 2011. 22 Seddon N (2009), op. cit, p.43. 23 World Bank (2008) Performance-based contracting for health services in developing countries – a toolkit The World Bank, Washington p.4. 24 Compiled from a roundtable conducted as part of the strategic audit process held in May 2011 with a number of Victorian government representatives across a variety of portfolios. 25 European Commission, op.cit. Articles 22 and 67. 26 UK Government Cabinet Office, Procurement Policy Note – Legislative Proposals for the Revised Procurement Directives and new Directive on Concessions, 21 December 2011. 27 Commissioner for Environmental Sustainability, op. cit 28 City of Whitehorse Procurement Policy 2011. 29 City of Whitehorse Asphalt Resurfacing of Local Roads Contract – Part A Tender Document 2009. 30 Meeting with Julie Reid and Ian Goodes City of Whitehorse 6 September 2011. 31 Eccles, R. G., Ioannou, I.’ and Serafein, G. The impact of a corporate culture of sustainability on corporate behaviour and performance, Working Paper 12-035, 4 November 2011, Harvard Business School, Harvard Business Review, 2011 32 http://www.pirelli.com/corporate/en/sustainability/default. html, accessed 6 December 2011. 33 World Bank, op. cit, p. 20. 34 Australasian Energy Performance Contracting Association, A Best practice guide to energy performance contracts: Reducing operating costs through guaranteed outcomes. Department of Industry, Science and Resources, 2000. 35 National Framework for Australian Government Office Buildings, Integrated energy efficiency retrofits and energy performance contracting, Guidance Paper Government Property Group/Energy Efficiency Council, Australasian Procurement & Construction Council Inc (APCC), 2011. 36 Source: from the Victorian Department of Treasury and Finance, 19 December 2011. 37 National Framework for Australian Government Office Buildings, Integrated energy efficiency retrofits and energy performance contracting, Guidance Paper, Government Property Group/Energy Efficiency Council, Australasian Procurement & Construction Council Inc (APCC), 2011. 38 Australasian Energy Performance Contracting Association, op. cit. 3 Best practice guidelines for contracting out government services, PUMA Policy Brief no. 2, Public Management Service, February 1997. 4 http:// www.nytimes.com/2011/12/11/science/earth/climatechange-expands-far-beyond, accessed 30 December 2011. 5 OECD principles for integrity in public procurement, OECD, Paris, 2009. 6 Buying green: A Handbook on green public procurement, European Commission, European Union, 2011. 7 Department of Treasury and Finance, Victorian Government’s Financial Report for the State of Victoria 2010–11, Victoria 2011. (The figure $22 billion includes government departments, public non-financial corporations, public financial corporations and other government controlled entities. The figure 7% of Gross State Product was derived using Australian Bureau of Statistics Australian Economic Indicators, January 2012 data, released 22 December 2011, Victoria’s Gross State Product is $305.6 billion). 8 Victorian Auditor-General’s Office, Tendering and contracting in local government, Victoria 2010. 9 Victorian Government Purchasing Board, Annual Report 2010–11. 10 Seddon, N., Government contracts: Federal, state and local, 4th edn, Federation Press, NSW, 2009, p. 44. 11 Deakin, S. and Wilkinson, F. Contract Law and the Economics of Interorganizational Trust, in Trust within and between organisations, edited Lane, C. and Bachmann, R. Oxford University press, 1998. 12 http://www.cabinetoffice.gov.uk/news/governmentcalls-contractors-help-cut-carbon-emissions, accessed 2 January 2012. 13 European Commission Proposal for a Directive of the european parliament and of the council on public procurement, Brussels, 20.12.2011. 14 http://www.vgpb.vic.gov.au/CA2575BA0001417C/pages/ procurement-practitioners-stage-1---planning-step-3--develop-the-procurement-strategy-environmentalprocurement-policy, accessed 15 September 2011. 15 http://www.vgpb.vic.gov.au/CA2575BA0001417C/pages/ buyers. 16 United Nations, Sustainable development innovation briefs, August 2008. United Nations, New York, 2008; Department of the Environment and Heritage, Environmental purchasing guide, Commonwealth of Australia, Canberra, 2003, p. 2; Department of Environment, Food and Rural Affairs, Procuring the Future Sustainable Procurement National Action Plan: Recommendations from the Sustainable Procurement Task Force, 2006; Department of Environment, Food and Rural Affairs, London: p. 2; Australian Procurement and Construction Council Australian and New Zealand Government, Framework for sustainable procurement, Australian Procurement and Construction Council, Canberra, 2007, p. 6. 17 Victorian Government, Victorian Government Purchasing Board Annual Report 2010–11. 18 The Private Finance Initiative (PFI) was one of a range of policies introduced by the UK Government in 1992 to increase the involvement of the private sector in the provision of public services, http://www.parliament.uk/ documents/commons/lib/research/rp2003/rp03-079.pdf, accessed 11 April 2011. 19 http://www.westsussex.gov.uk/living/waste_recycling_ and/what_is_the_council_doing_for/progress_and_ performance/case_studies.aspx#Lightingthewaywithourstre etlightingcontract, accessed 11 April 2011. 20 Kristin Ballob, 2008, Sustainable design risk management, Victor O. Schinnerer & Company, Inc. Promoting practical sustainability Submitted by Australian Agency for International Development (AusAID) Agenda item 10 33rd Meeting, 22-23 November 2000, OECD, accessed 13 April 2011. 39 ibid. 40 A best practice guide to measurement and verification of energy savings: A companion document to ‘A best practice guide to energy performance contracts’ Australasian Energy Performance Contracting Association for the Innovation Access Program of AusIndustry, Australian Department of Industry Tourism and Resources, 2004. 41 Australasian Energy Performance Contracting Association, op. cit. 42 Source: Victorian Department of Treasury and Finance, 9 September 2011. 43 The Energy and Resource Efficiency Plans is a regulatory requirement run by the Environment Protection Authority under the Environment Protection (Environment and Resource Efficiency Plans) Regulations 2007. The EREP program applies to large energy and water using sites – those using more than 100 TJ of energy and/or 120 ML of water per annum. Penalties for non-compliance may apply. Voluntary participation is encouraged. http://www.epa.vic. gov.au/bus/erep/default.asp, accessed 5 December 2011. 44 Victoria Police, Annual report 2010–11. 45 Metropolitan Police Service, How we police report, 2010–11. From the commissioner 5 From the government architect 8 Part 1 Sustainability device 12 Part 2 Designed and applied 24 Part 3 Environmental management 42 85 46 Metropolitan Police Service Template Contract for Purchase of Services and Checklist, January 2011, http://www.met. police.uk/procurement/responsible_procurement.htm accessed 28 November 2011. 47 SustainAbility, UNEP and UNGC, Unchaining value, 2008. 48 ISO 14001 is the recognised international voluntary standard that sets generic requirements for the preparation of an EMS. It requires an organisation to prepare an EMS that identifies and controls the environmental impact of its services products, continually improves its environmental performance and implements a systematic approach to setting, achieving and monitoring progress towards meeting environmental objectives and targets. 49 The Commissioner for Environmental Sustainability Act 2003 defines an environmental management system as: ‘the organisational structure, policies, practices, processes and procedures for implementing environmental management, including systems for designating responsibility for and allocating resources to, environmental management.’ 50 http://www.climatechange.gov.au/reporting, accessed 6 December 2011. 51 http://www.cleanenergyfuture.gov.au/how-do-companiesestimate-carbon-emissions and http://www.climatechange. gov.au/en/government/clean-energy-future.aspx, accessed 16 December 2012. 52 53 For 2010–11 the disclosure threshold for the corporation per financial year was: emitting greenhouse gases at or above 50 kilotonnes carbon dioxide equivalent or produce energy, or consume energy at or above 200 terajoules. At the facility level, the threshold per financial year is: 25 kilotonnes carbon dioxide equivalent or 100 terajoules of energy. Source: Department of Climate Change, National Greenhouse and Energy Reporting System Calculator, User Guide, http://www.climatechange.gov.au, accessed 3 October 2011. Department of Climate Change and Energy Efficiency, National Greenhouse and Energy Reporting Register, Commonwealth of Australia, 2011. 54 Mitchell, L. M., ‘The World Bank’, in Energy efficient cities: Assessment tools and benchmarking practices, edited by R. K. Bose, Washington DC, 2010, pp. 93–130. 55 Property Council of Australia. http://www.propertyoz.com. au, accessed 30 November 2011. 56 Energy Efficiency Disclosure Act 2010, http://www.cbd.gov. au, accessed 16 December 2011. 57 NABERS (National Australian Built Environment Rating System) is a performance-based rating system for existing buildings. NABERS rates a building on the basis of its measured operational impacts on the environment. 58 5 stars Green Star applies for new buildings, 4 stars NABERS energy applies for existing base building and 4.5 stars for new buildings. 5 Stars Green Star applies to tenant fit-out for new tenancies and 5 Stars NABERS Energy for tenant fit-out for existing tenancies Victorian Government Office Accommodation Guidelines 2007 and Victorian Government Office Building Standards 2008 set energy efficiency benchmarks (Green Star and NABERS ratings) for new and existing office buildings. 59 EPA Victoria, EREP guidelines, Environment and Resource Efficiency Plans, 2008. 60 EPA Victoria, Compliance and enforcement review, A review of EPA Victoria’s approach, Victorian Government, 2011, p. 123. 61 This scheme covers large industrial and commercial sites that use in a financial year: 120 megalitres of water or more and/or 100 terajoules of energy. 62 http://www.epa.vic.gov.au/bus/erep/docs/EREPregistered-sites.pdf, accessed 3 October 2011. 63 Victorian Government Department of Sustainability and Environment, waterMAP Guide: How to build a waterMAP, Victoria, 2010. 64 Government Property Group, National Framework for Sustainable Government Office Buildings Guidance Paper: Integrated Energy Efficiency Retrofits and Energy Performance Contracting, Australasian Procurement and Construction Council Inc (APCC), ACT, 2011. 65 http://www.austlii.edu.au/au/legis/tas/consol_act/ ccaa2008225/, accessed 5 January 2012. 66 http://www.greeningnt.nt.gov.au/climate/docs/ ClimateChangePolicy_Summary.pdf, accessed 8 December 2011. 67 http://www1.eere.energy.gov/femp/reconstructionguide/ lead_by_example.html, accessed 16 December 2011. 68 http://www.whitehouse.gov/administration/eop/ceq/ sustainability/omb-scorecards, accessed 25 November 2011. 69 http://www.whitehouse.gov/administration/eop/ceq/ sustainability, accessed 25 November 2011. 70 Commonwealth of Australia, National greenhouse and energy reporting streamlining protocol, Canberra, 2009. 71 Victorian Government responses to the Public Accounts and Estimates Committee’s 96th Report on the 2010–11 Budget Estimates – Part Three, March 2011. 72 Shared Service Provider provides facilities, accommodation, car pools and library services across 11 government departments and four agencies (Victoria Police, VicRoads, Environmental Protection Authority and the State Revenue Office), http://www.dtf.vic.gov.au, accessed 16 December 2011. 73 Department of Sustainability and Environment, Annual report 2010–11. 74 Victorian Auditor-General’s Office, Annual report 2010–11. 75 http://www.sustainability.vic.gov.au/www/html/2603government-sustainable-energy-targets-gset-reportsummary.asp. 76 The average waste diverted from landfill figure is the average of departments, SV, EPA recycling rates as reported in annual reports. 77 http://www.transport.vic.gov.au/projects/sustainable/evtrial, accessed 11 November 2011. 78 Data provided by VicFleet, August 2011. 79 In 2009 Australia’s average emissions for new passenger vehicles was 210 g CO2/km, compared to the European average of 146 g CO2/km. The Australian Government has announced that it will introduce mandatory carbon dioxide standards for new passenger and light commercial vehicles by 2015 and currently assessing how these standards might be implemented. Source: National Transport Commission, Carbon dioxide emissions from new Australian vehicles 2010, Information Paper, 2011. 80 Australian Government Green Vehicle Guide http://www. greenvehicleguide.gov.au, accessed 11 November 2011. 81 The Department of Transport is trialling effective eco-driving methods, http://www.transport.vic.gov.au/projects/ sustainable/sustainable-transport-projects-and-programs, accessed 11 November 2011. 82 Victorian Government Standard Motor Vehicle Policy, June 2011. 83 Linfox Logistics, Sustainability strategic plan 2011–13. 84 The radiative forcing index considers the impact of nonCO2 aviation emissions on the atmosphere (e.g. NOx compounds, ozone, water, contrails and particles) and cirrus cloud formation. Source: Commissioner Environmental Sustainability Victoria, Structures for sustainability: Strategic audit, environmental management systems in the Victorian Government 2011, Victoria, 2011. In 2010–11 the multiplier by departments ranged from 2.7 to 5. 85 Commissioner for Environmental Sustainability, Strategic audit environmental management systems: Addressing our future, Victoria, 2010. 86 http://www.audit.vic.gov.au/reports__publications/reports_ by_year/2005/20051005_health_procurement/1_executive_ summary.aspx, accessed 4 March 2011. 87 Department of Health, Victorian health services policy and funding guidelines: Conditions of funding, 2010. 88 http://www.transport.vic.gov.au/doi/internet/csuppliers.nsf. Acknowledgement The Commissioner for Environmental Sustainability wishes to thank the 11 Victorian government departments, Environment Protection Authority and Sustainability Victoria for their assistance in compiling data for this report. Special acknowledgement is extended to the Department of Treasury and Finance, Skills Victoria, Parks Victoria, Melbourne Health and Victoria Police for their assistance in the compilation of the case studies. Design and Artwork by Lisa Minichiello www.room44.com.au Our paper Text: EcoStar uncoated 115gsm Recycled Cover: EcoStar uncoated 300gsm Recycled EcoStar is the first of a new generation of 100% recycled uncoated papers that combines the whiteness, visual appeal, printability and runability of virgin fibre papers with environmental awareness. 100% recycled post consumer waste. Office of the Commissioner for Environmental Sustainability Level 16, 570 Bourke Street | Melbourne Victoria 3000 T +61 3 8636 2197 | F +61 3 8636 2099 | www.ces.vic.gov.au | info.ces@ces.vic.gov.au