Condoms A review of the condom market in the DR A custom report compiled by Euromonitor International for Options September 2009 TOC Table of Contents Introduction Key findings Facts and figures Final thoughts Appendix Disclaimer & Contact information 2 Introduction 3 Introduction Project Objectives Options The core research objectives are to: What is the size of the overall market for condoms in the DR? What are the leading branded products? What are the leading forms of distribution (retail/non-retail)? What are the key drivers, trends and future outlook in the market? Point of sale audits, what condoms are on offer? How are they priced? How are they sold and marketed? Euromonitor International Euromonitor’s consulting team aligned with Options and PSI to develop a customized solution for the above questions The project methodology focused on Euromonitor’s experience utilizing the following techniques: Retail store audits Internal data/analysis collation & secondary research Data validation via industry contacts Transparency in sources, inputs and assumptions 4 Introduction Euromonitor Methodology Primary Research Trade interviews Store audits Secondary Research Syndicated data Trade associations 5 Key findings 6 Key findings Commentary from across the value chain Stockouts are a problem; distribution failures are NGOs the root cause—that is, filling condom orders and not placing orders Prices have risen on the distribution end in recent Distributors years, despite the fact that PSI has kept Pante prices stable Retailers Retailers cite condom quality, variety and price as key success factors in the retail market 7 Key findings Government is an integral player in the DR NGOs view the government as an Government important stop-gap when regular condom sources dry up Follow-through can be unpredictable, but the Political Dominican gov’t has committed to supporting condom programs UNFPA is the major supplier of condoms to Global the government; organizations reaffirmed its support for the DR after 2004 8 Key findings Condom supply chain is a complex affair Gov’t/Free condoms Subsidised condoms USAID Secretary of Public Health (SESPAS) PSI / Profamilia COPRESIDA Commercial Condoms NGO´s Distributors Wholesalers Non-profit orgs. Pharmacies Promoters NGOs Wholesalers Colmados Gov. Clinics & Health Centers & Programs Pharmacies NGOs, Clinics & Health Centers, Programs Motels / Hotels Brothels / bars Colmados Others Consumer 9 Key findings Free condoms involve international NGOs • Depend on international aid organizations, which have withdrawn funding in the past Gov’t/Free condoms International USAID Secretary of Public Health (SESPAS) • Condom programs breakdown if key government personnel do not maintain support COPRESIDA Government Non-profit orgs. • Consumer access to condoms highly depends on clinic hours, which are unreliable • Condoms can only be distributed by personnel associated with HIV or family planning programs, if person is absent, consumer cannot access condoms NGOs Gov. Clinics & Health Centers & Programs NGOs, Clinics & Health Centers, Programs Consumer Clinics 10 Key findings Subsidized condoms: most players Subsidised condoms ofit Org. PSI / Profamilia • PSI/Profamilia have ability to procure and Commercial distribute condoms Condoms reliably Primary NGOs NGO´s SAID inton Distributors Wholesalers Pharmacies Promoters • Most distributors are reliable—they play by the rules and take good care of the Wholesalers stock—a few are not Distribution Colmados Pharmacies Motels / Hotels Brothels / bars Consumer • Most products are Colmados reaching consumers appropriately, though methods are greatly Others varied Availability 11 Key findings Free condoms Commercial value chain: traditional setup Subsidised •Most straightforward distribution system, withcondoms far fewer players and more direct manufacturer to consumer product flow For-profit Non Profit Org. Goverment Grey COPRESIDA Market Secretary of Public Health NGOs Distribution PSI / Profamilia •Illegal importation of condoms from Haiti, Pante USAIDappear in commercial chain, NGO´s condoms free condoms being resold in commercial outlets Clinton •While estimates vary widely, industry agrees grey market is significant Commercial Condoms Distributors Wholesalers •Issues at play in the distribution system include Pharmacies tax evasion and “grey market” suitcase trade Promoters Wholesalers Colmados Gov. Clinics & Health Centers & Programs NGOs, Clinics & •Smaller consumer base due to increased to Motelscost / Hotels Health Centers, consumer; however steady product stock is Programs more predictable Availability Brothels / bars Consumer Pharmacies Colmados Others 12 Key findings Durex, Trojan most expensive brands Socially marketed condoms all priced below market average; Pante is priced at the bottom of the market Average price per unit by brand, US$ 0.90 0.80 0.70 0.60 US$ 0.50 0.40 0.30 0.20 0.10 0.00 13 Key findings Most brands have over 3 years shelf life Pante is above average with 44 months shelf life; best in market is Vitalis with 49 months, worst is Lifestyles expired by 9 months Average shelf life in months by brand 60 50 40 30 20 10 0 -10 -20 14 Key findings Consumers clear in what they want Value-added condoms an option, but not an essential offering Basic attributes Value-added • Latex, lubrication are a must • Flavor, color catch some attention % of audited condoms % of audited condoms 100% 10% 90% 9% 80% 8% 70% 7% 60% 6% 50% 5% 40% 4% 30% 3% 20% 2% 10% 1% 0% 0% Lubrication Latex Spermicide Flavor Color 15 Key findings Standard packaging formats in retail Boxes of 3 foil-wrapped condoms are most prevalent; though pouches of plastic and large-format packages are also found % of audited condoms, selected product attributes 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Box Pouch Exterior Packaging Foil Plastic Wrapper type 3 144 Pack Size (units) 16 Key findings Durex most prevalent brand in audits Socially-marketed condoms appear often in audits; vast majority of condoms required assistance for purchase Frequency of brands found in audits % of audited condoms requiring assistance for purchase % of audited products, by brand Trojan 8% Pante 9% Te Amo 8% Contempo 6% 100% Escudo 6% 80% Get Wild 2% Other 10% Durex 52% 90% 70% 60% Vitalis 2% 50% Life Styles 1% 40% Watson 1% 30% Preventor 1% Protector 1% Revenge 1% Slam 1% Tutti Frutti 1% 20% Te Amo does not use POS materials; Durex and Trojan had displays in some outlets 10% 0% Requires assistance for purchase 17 Key findings Market drivers Grey Market Suppliers Retail commentary highlights Consensus that consumers are looking for both good price and quality—that is, reliability—in condoms Agree that sales occur without invoice—in one case, “especially…for Pante”, where sales are not meant to occur Most retailers are buying from wholesalers based on visits by salespeople 18 Facts and figures 19 Facts and figures Key assumptions underlie forecast growth Government • Government follows through on key program initiatives; can fill in stockout gaps from NGOs • Relies heavily on UNFPA for funding, UNFPA is steady for forecast period Commercial • Steady year-on-year growth between .5% and 2% • No major shifts in market share, major players; no market entrants, exits • Consumer pattern to balance price with quality remains status quo PSI Profamilia Per-capita use Crowding in/out • Supply chain problems improve going forward into forecast period • Pante remains top brand in the DR and PSI remains a market leader • YTD sales figures provide reliable baseline for total distribution 2009 • Hindered by move to self-funding, but improving going forward • Efforts to augment distribution network will be successful • Slowly increasing number of clinics throughout the country • Benchmarked against global/regional figures where social programs exist • Per capita pool is sexually active individuals (ages 15+) • Per capita condom use will increase into the future • To a certain degree, increased distribution of free/subsidized condoms increases commercial sales • In the end, price is one of the main determinants of condom use 20 Facts and figures Per capita usage driven by social agencies Drop in social condom market size corresponds with drop in total per capita condom usage; commercial and government flat Per capita condom usage in the DR by channel, 2007-2011 5 4.5 0.3 0.3 0.3 4 Per capita usage, units 3.5 0.3 1.2 1.1 0.3 1.2 1.2 3 1.2 2.5 2 1.5 3.1 3.0 2.7 3.2 2.3 1 0.5 0 2007 2008 Social Agency 2009 (f) Government 2010 (f) Commercial 2011 (f) 21 Facts and figures Condom market rebounding by 2010 Fall in social agency volume impacts entire condom market; Government steps in while social agencies recover Dominican condom market in volume (units mn), by channel 30,000 25,000 1,490 1,468 1,609 1,460 20,000 Units, mn 5,885 6,045 6,115 1,458 6,161 15,000 5,944 10,000 15,495 15,536 13,846 17,089 11,528 5,000 0 2007 2008 Social Agency 2009 (f) Government 2010 (f) Commercial 2011 (f) 22 Facts and figures Social condoms will show most growth Social condoms turn around in 2009, then flatten out; Commercial growth more predictable; government fills gaps Dominican condom volume growth by channel (y-o-y), 2008-2011 30.0% 20.1% 20.0% 12.2% 10.0% 10.0% 3.7% 1.0% 0.0% 1.5% 0.6% 0.1% -1.1% -0.7% -9.4% -10.0% -20.0% -30.0% -25.6% 2008 2009 (f) Social Agency 2010 (f) Government Commercial 2011 (f) 23 Facts and figures Social agencies approach 70% share, 2011 Social agency market share recovering through 2011; commercial loses share despite volume gains, government presence fluctuates Dominican condom market distribution by channel, 2007-2011 100% 7.0% 7.7% 6.8% 6.4% 6.1% 28.7% 26.5% 24.6% 64.5% 67.2% 69.4% 2009 (f) 2010 (f) 2011 (f) 90% 80% 25.6% 31.4% 70% 60% 50% 40% 67.4% 30% 60.9% 20% 10% 0% 2007 2008 Social Agency Government Commercial 24 Facts and figures Pante approaching 2/3 of the DR market Market share by brand, 2008 Pante • Well-known brand throughout the DR • Originally smuggled in from neighboring Haiti; population familiar with Pante by official launch • Many education programs centering around Pante • PSI works closely with numerous NGOs in the DR, increasing share Others 31% (includes generic) Durex 4% Te Amo 3% Escudo/ Protector 3% Trojan 1% Te Amo Trojan/ Durex • “Cheap” brand in both cost and quality • High channel presence, more popular in down-market outlets • Dubious point of origin—nobody seems to have a clear understanding of the product • Likely produced in and imported from China • Leading commercial brands with wide product ranges • Seen as “premium” products in both price point and quality • Significantly more popular in up-market channels and appeals to niche market Panté 58% Other brands •Government distributes “generic” condoms along with other contraceptives •Escudo and Protector are the leading brands from Profamilia •Other major global brands exist in the market, but are not very popular •Female Health Company working to boost distribution and sales 25 Facts and figures Social agencies are main condom source Original source distribution, 2008 Social agency, 60.9% • Social agencies putting close to 2/3 of condoms into the market in the DR Social agency • Government agencies responsible for roughly 1/3 of condoms distributed in the DR Government Super/hyper, 0.8% Colmados, 3.3% Retailers, 7.7% Convenience stores,0.6% Pharmacies, 2.6% Government, 31.4% Retailers Mixed retailers, 0.1% Wholesalers, 0.4% Retailers • Colmados and pharmacies are the major source for condoms for consumers in the DR Subsidized / free • Social agencies limited by low number of clinics, boosted by condom distribution events Others • Retailers account for only 7% of documented condoms in the market • Presumably if they grey market was included, retailers would account for higher share • Vending culture nonexistent while hotels and clubs accounting for only 2% Consumer procurement distribution, 2008 Pharmacies, 26.9% Government agency, 19.3% Super/hyper, 2.2% Convenience stores, 0.5% Others, 6.6% Social agency, 1.5% Vending, 0.1% Hotels/clubs, 2.1% Colmados, 48.0% 26 Final Thoughts 27 Final thoughts Commercial Failure points throughout the system • Free/subsidized condoms are NOT cannibalizing commercial condoms • Appeals to a different market niche that is largely insulated from the market dynamics free/subsidized condoms Informality • Tax evasion is prevalent, so there are few—if any—concrete records as to what is occurring in the condom market • Brands such as Te Amo almost completely escape regulatory purview Availability • One of the major problems facing the DR is steady availability to the consumer: many outlets do not follow posted operating hours or the staff needed to give out condoms is absent • This makes it much harder for low-income consumers to obtain condoms Supply and Demand • There are many variables in the DR condom market, making it difficult to forecast the future • Local conditions along the supply chain are informal and unreliable Distribution • Conditions such as storage have improved, but basic problems like opening hours and delays in customs still plague the system • Merchandise quality has been positively affected, but not consumer availability 28 Disclaimer Information in this report researched by Euromonitor has been extracted from a report produced by Euromonitor International Ltd (“Euromonitor”) solely for its client Options. Euromonitor does not have any control over the particular purpose(s) for which its information or intelligence is used. Euromonitor has agreed to permit the reproduction of extracts from Euromonitor’s report on condition that Euromonitor disclaims and excludes any and all liability (whether arising in contract, tort or otherwise) for any loss of any nature suffered by any party as a direct or indirect result of any error in or omission from the Extracts, as a direct or indirect result of the use of any of the Extracts or of making any business decision, or refraining from making any such decision, in reliance or based wholly or partly on any data, expression of opinion, statement or other information or data contained in the Extracts. 29 Contact details: Mike Jozwik Head of Research Consulting (Americas) Tel: +1 312-922-1115 x 8238 mike.jozwik@euromonitorintl.com Tom Anzur Head of Business Development, Consulting EMEA Tel: +44 (0)207 251 8024 x 2416 tom.anzur@euromonitor.com