Welcome to San Francisco State University
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CSU’s CourseMatch – Cross-Campus Enrollment
Now that you are enrolled in a CSU CourseMatch – Cross-Campus Enrollment course at San Francisco
State University, we’d like to give you some guidance, advice, and resources to help you successfully
complete your online course.
You are a student at San Francisco State University and with your San Francisco State University
Student ID, you can explore and have access to a wealth of online resources. Using your SF State ID#,
you need to set up your password at https://www.sfsu.edu/online/auth/reset.htm. Once you have set
your password, you can access your course information on the SF State Gateway, our student portal
at https://gateway.sfsu.edu.
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Links to our various Student and Academic Policies can be found
at http://www.sfsu.edu/~bulletin/current/
Links to Student Programs and Services can be found at http://www.sfsu.edu/~vpsa/
You can search our Campus Directory for faculty, staff and office contact information
at http://google.sfsu.edu/peoplesearch
The academic calendar at San Francisco State University may be different than your home campus.
Here are some key dates to remember
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First day of class: August 24, 2015
Last day for faculty to drop students: September 3
Faculty have the right to drop students who do not meet prerequisites.
Last day for students to drop: September 4, 2015
After this date, students must formally withdraw from their classes.
Last day of class: December 11, 2015
Finals Week begins: December 12, 2015
Grades available: January 5, 2016
Days campus is closed for holidays:
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September 7, 2015
November 11, 2015
November 23-27, 2015
Labor Day; no classes; campus offices closed
Veterans Day; no classes; campus offices closed
Fall Recess; no classes; campus offices open November
23-25, closed November 26-27
You are taking an online class at San Francisco State University and there may be a number of
differences in how our online course is delivered as compared to your campus.
1. Our courses use our technology platform called Moodle, which we have locally branded
“iLearn”. You can become familiar with the platform by logging in at http://ilearn.sfsu.edu. Basic
instructions for logging in can be found at http://at.sfsu.edu/support/how-log-ilearn
2. You will get access to iLearn through the SF State portal login page
at http://www.sfsu.edu/login.htm by clicking on the iLearn link. If you should experience
problems with accessing the iLearn course site, contact ilearn@sfsu.edu or 415-405-5555 M-F
8AM-5PM.
3. The syllabus for your CourseMatch– Cross-Campus Enrollment course will have the information
you need to successfully complete the course requirements. The syllabus is posted in the
technology platform.
4. You have access to all our library resources and you can explore our online library services
at http://www.library.sfsu.edu
5. Our Bookstore can provide you the course materials you need for your CourseMatch – CrossCampus Enrollment class. Go to http://www.bkstr.com/CategoryDisplay/10001-9604-276905-1
for more information.
6. The CSU also provides you a free online library on supplemental learning resources –
www.merlotx.org. You are welcome to explore and use these free resources to help you learn.
7. If you need to ask questions about using our technologies, you can call our HelpDesk at 415-4055555. The HelpDesk is open Monday – Friday 8 am to 5 pm. We have a website with Frequently
Asked Questions that can provide you some guidance and advice as
well http://at.sfsu.edu/support.
8. The CSU is committed to providing an electronic environment that is accessible to everyone,
including individuals with disabilities. If you encounter any accessibility problems and need
assistance, please contact dprc@sfsu.edu or visit http://www.sfsu.edu/~dprc/.
9. If you need a tutor or information to help improve your study skills for your CourseMatch –
Cross-Campus Enrollment course, San Francisco State University has a Learning Assistance
Center. You can learn more about our Learning Assistance Center at http://www.sfsu.edu/~lac/
Online learning is different that learning in the classroom. You want to make sure you’re ready to
succeed in your online class and there are a few steps you can take to help you complete the
CourseMatch – Cross-Campus Enrollment course successfully. If this is your first time taking a fully
online course, we recommend you:
1. Complete one or two “Are you ready for online learning” checklists. Here are two selfassessments that are free and easy to complete. You should feel confident that you have the
skills, learning styles, technologies, and time to be successful in an online course. These
checklists can help you make sure you’re prepared to succeed.
a. CSU Stanislaus Online Learning Readiness Checklist
b. University of North Carolina Online Learning Readiness Checklist
2. Spend time (hours vs. minutes) exploring the student portal, the campus’ technology platform
for your CourseMatch – Cross-Campus Enrollment course, reviewing the syllabus, and making
sure you are familiar and comfortable with the online services at San Francisco State University.
You want to be prepared BEFORE the course work starts to pile up.
3. Online courses frequently require additional time for preparation and participation, make sure
to schedule an appropriate amount of time to do the work for your CourseMatch – CrossCampus Enrollment class. DON’T LET “I’ll do it later” lead to poor grades which ultimately wastes
your time and money in school.