S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Nanyang Business School MBA Program B6055 Value Based Innovation How to Convert an Idea Into Marketplace Success Professor Shlomo Maital October 28-Nov. 2/2013 Overview The main focus of this 38-hour course, a version of which was taught for 20 summers in MIT’s Management of Technology M.Sc. program, and for over a decade at Nanyang Business School, is this: Successful innovation is like a series of Russian “matryoshka” nesting dolls. The inner doll is the idea. The dolls that enfold it are: strategy, marketing, finance, production, pricing, cost control – in other words, the business design. No ideas, however brilliant, ever succeed in the marketplace without solid business designs around them. Innovation and creativity in business design is as crucial as creativity in new product ideas. 1 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 The objective of this course is to provide tools that enable entrepreneurs and innovators to generate marketplace success from innovative new-product ideas, by constructing creative business designs. Creativity is as vital in the design of businesses as in the ideas for services and products from which such businesses spring. A main theme is that successful innovation requires two conflicting skills: head-in-the-clouds imagination, feet-on-the-ground management. Course Objectives To provide students with an individual toolbox useful in the realm of innovation management, specifically to build a Personal Creativity Machine; To practice applying these tools to a wide variety of key management decisions encountered in innovation; To apply these tools to participants’ own ideas, to explore how to implement management tools in successful innovation; To instill the business- and market-oriented way of thinking in participants’ mindsets; To familiarize students with the key elements of business design: how to wrap a winning business model around an innovative idea. To help each student explore their own dreams, passions and goals for changing the world, and find practical ways to implement them Reading, preparation and assignments: Text: S. Maital, D.V.R. Seshadri. Second Edition: Innovation Management: Strategies, Concepts & Tools for Profit & Growth (Response Books: SAGE: India 2012 Recommended Reading: A. Ruttenberg, S. Maital, The Imagination Elevator: Zoom in/Zoom out/Zoom in for More Creativity, Fun & Success (pdf version, 2013). Final Assignment: 2 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Study teams will prepare a poster presentation, showing their new product idea and the business model that will be used to bring it successfully to market, for potential investors, on the morning of Saturday Nov. 2. Identifying a new product or service innovation and building a business plan around it will be a key action-learning exercise during the course. Final Grade: 10% “Quiz”; 40% Poster; 50% business plan, to be submitted by email, to smaital@mit.edu, by Saturday Nov. 16/2013. ------------------------------------- Course Content, by Session Part One. Ideation. Why innovate? What to innovate? How to innovate? Who innovates? Strategies and Concepts Monday Oct. 28 Session No. 1. Why innovate? VIDEO: Powers of 10 (Zoom in/Zoom out). How innovation creates sustained competitive advantage, growth and profitability. Innovation during the global downturn: Why the 2008-12 crisis is an ideal time for innovative ideas. Paradigm shifts in leading industries. Social entrepreneurship: Meeting social needs with business skills. What is your passion: The 8 da Vinci Power Questions. Reading: Chapter One. Video: Simon Sinek. Start with Why: The Golden Circle Session No. 2. What to innovate? How to find real market needs and meet them with focused innovations. Integrating geopolitics, economics, lifestyle and technology. "Pull" innovation based on proven needs, rather than 'push' innovation based on technology 'magic'. How to identify needs that are unrecognized and unexpressed. Drucker's Theory of Business. Strategic paradigm shift - your industry: what are its new rules? Reading: Chapter Two. GELT: Model for Systematic Innovation (Maital). Session No. 3. How to innovate? Systematic approaches to innovation. The four voices: Voice of product, voice of organization, voice of customer, 'inner voice' of intuition. SIT: add/subtract/multiply/divide. Hamel: What is a business concept? 3 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Reading: Chapter Three.. Video: Guy Kawasaki, The Art of the Start Tuesday, Oct. 29 Session No. 4. Who innovates? How to identify creative people, and how to build your own creativity 'muscles'. What we can learn from history's most creative individuals: da Vinci, Einstein, Edison. The Laws of Simplicity. Reading: Chapter Four; Video: ABC Nightline: “Deep Dive” (IDEO) Action Learning: In your study teams, define a market need based on 'life style' and changes in life style, and develop a new product or service aimed at meeting this need. Use the tools learned during the day's discussions in class. Part Two. Innovation Management: Ten Essential Tools Session No. 5 Innovation Management: Cost-Price-Value. Topics for Class Session: the cost-price-value framework; how do successful companies create value? How does YOUR idea create unique value for your customers? Using the cost-price-value triangle to benchmark your idea against competitors. Analyzing your value chain. What business am I in now, and what business SHOULD I be in 10 years from now? Value creation vs. cost reduction; Case study: Viewmax (LG). Reading: Chapter Five Wednesday Oct. 30 Session No. 6. Cost Functions and Hidden Costs. Topics for Class Session: Defining and measuring hidden costs; sunk costs and the sunk cost fallacy; measuring opportunity cost of shareholder capital; Return on Shareholders Equity; EVA as a management tool; Cost functions; average marginal and total cost; variable and fixed costs; how to build a cost function and use it as a management tool. The concept of economic efficiency; technical efficiency vs. economic efficiency; measuring the efficiency frontier, or tradeoff curve. Using tradeoff curves in product design. Value profiles. Intel "Centrino" - trading off performance for less power, heat; Short run vs. long run efficiency and tradeoffs. 4 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 The use of "even-swaps" in tradeoff decisions. The Balanced Scorecard: juggling tradeoffs between short-run and long-run. Case study: Kodak. Social entrepreneurship. Reading: Chapter Six, Seven, Eight Session No. 7. Human Capital Management. Topics for discussion: How to measure and manage human capital; measuring productivity; Free Lunch Productivity growth. Incentive schemes. Choosing and developing talent. Three Tools for Business Innovation: Porter (Activity Maps); Kaplan (Balanced Scorecard/Strategy Map); Hamel (“Four Boxes”). Reading: Chapter Nine. Session No. 8. Scale and Scope; Learning Curves & Breakeven Analysis Topics for discussion; measuring and identifying economies of scale and scope; mass production vs. mass customization; climbing the value ladder. Value chains. How to resist commoditization through sustained innovation. Definition of learning curves; how learning curves are computed; learning curve coefficients; history of learning curves; the arithmetic of learning curves; The "magic circle" - lower costs, lower price, raise market share, and lower costs; Case studies: JVC and the VHS technology; Model T; the motorcycle industry and the demise of Villiers-Triumph; AMRAAM missiles; The attacker's advantage - when to abandon a comfortable learning curve for a risky one; "limits of the learning curve - the case of Ford"; how to create a learning organization; the truth-telling organization; learning curves for services; Alternate approaches to project evaluation (cost-benefit analysis); the breakeven point approach; three different breakeven concepts; use of learning curves in breakeven analysis. The role of cost-of-capital in breakeven analysis. VIDEO: Stew Leonard's Dairy; 3M Reading: Chapters Ten, Eleven Thursday Oct. 31 Session No. 8. Risk & the Cost of Capital Topics for Class Session: The economic model of decisions under uncertainty; expected value, expected utility, probability; framing decisions using decision trees; a decision-tree example: should I take an option on a new technology? Decision trees and the cost of capital. The psychology of behavior toward risk; Using decision trees to estimate ‘option value’. "Real options" approach to evaluating projects; why managers must quantify risk as well as return. The cost of equity capital; 5 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 cost of debt capital; weighted average of cost-of-capital "WACC". Alternate approaches to project evaluation (cost-benefit analysis); the breakeven point approach; three different breakeven concepts; use of learning curves in breakeven analysis. The role of cost-of-capital in breakeven analysis. Case study: L-1011 Tristar. Investing in technology and R&D as a real option: quantitative example. Reading: Chapter 13 Session No. 9. Markets and Demand Topics for Class Session: The 13 aspects of demand; demographics; customer age; brand loyalty - switch or fight (Marlboro Friday); price sensitivity of demand - Sony, Euro-Disney; 2 rules of thumb for estimating price elasticity; price wars; market research; when to ignore your customer. Hedonic price indexes -- finding product attributes that are value-drivers. Orit Gadiesh’s “Profit Pool” diagram; Stan Shih’s “Acer smile”; value migration; estimating the value of brand assets. Reading: Chapter 14. Reading: Chapter 12. 4:30 pm PCM Each student will write, in class, a short essay, titled “My Personal Creativity Machine”, describing the structured process he or she will use, in future, to generate an endless stream of creative ideas, based on tools and concepts discussed in this class. Friday Nov 1 Session No. 10. “Coopetition”: Competing by Cooperating Topics for Class Session: Managers as orchestra conductors (Deming); why cooperation is replacing "competition" as a key management skill; the link between organizational culture and cooperative collaborative behavior; basic game theory: modeling conflict as a 2x2 matrix; examples of conflict matrices prisoner's dilemma, chicken, critical mass; the case of the "converging circles" in multimedia (computer, print, entertainment); why innovations usually succeed better and faster when strategic partners are found. Reading: HBS Case Study: NSK Case 9-298-071 ; Seahorse business plan. 11-12 noon: QUIZ: Students will complete a one-hour short-answer quiz. The 10-question quiz will consist of questions that provide data and require participants to solve numerical problems, using each of the 10 tools. The quiz is “closed book” but a set of equations and formulae will be supplied. 6 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Session No. 11. Integrating the Tools: Building a winning business design. The Case of NSK (Nacht Schwed Kramer, aka Checkpoint). The Case of SeaHorsePower Simplify your Design! 4 pm Preparation of Posters. 7 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Saturday Nov. 3 POSTER SESSION – GRAND FINALE Teams present their business models and business ideas as Posters – 9:30 – 12:30. Participants present their business models, built around their new product idea, as a poster presentation. The presentations will be ‘paper’, not digital, and will include a very short ‘elevator speech’. They will be graded on the basis of originality, clarity, and potential for business success. Feedback will be given by an invited expert. ================================= Poster Assignment 1. During the course, study teams are asked to develop an idea for a new product, service or process, and describe it briefly in writing. 2. During the course, the “ten tools” of innovation management will be applied in class, and in the breaks, by the teams, to developing the business model that will bring the new product idea to market successfully. 3. In the final Poster presentation, on Saturday morning, each team will mount a Poster, describing their idea and related business design. The objective of the Poster is to present a convincing business case for the idea, in order to attract interest on the part of investors. The poster should include a description of the product or service; demonstration of need; statement of ‘differentiators’; finance needs; management team; project plan (when R&D is needed); pricing plan; and some indication of cash flow over time. A prototype is often a powerful ‘persuader’ for angel investors and venture capitalists. Where possible: a prototype, even a crude model, should be shown. Sample business plans and poster presentations from MBA students in other countries will be provided. ===================================================== 8 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 Shlomo Maital is senior research associate at the Samuel Neaman Institute for Advanced Studies in Science & Technology, Technion-Israel Institute of Technology, and professor (emeritus). He was the academic director of TIM-Technion Institute of Management, Israel's leading executive leadership development institute and a pioneer in actionlearning methods, from 1998 - 2009. At TIM he worked with over 200 high-tech established and startup firms. He was summer Visiting Professor for 20 years in MIT Sloan School of Management's Management of Technology M.Sc. program, teaching over 1,000 R&D engineers from 40 countries. He is the author, co-author or editor of 12 books, including Technion Nation (2012), Global Risk/Global Opportunity (SAGE 2009), Innovation Management (Sage, 2007; 2nd edition, 2012); and Executive Economics (The Free Press 1994), translated into seven languages. He was co-founder of SABE-Society for Advancement of Behavioral Economics. Shlomo Maital is married, with four children and 12 grandchildren. He completed the New York marathon in 1985 in 3 hours and 51 minutes, and in April 2006, completed the Boston marathon in about 5 hours. In February 2008 he climbed Mt. Kilimanjaro and reached Uhuru Summit. In 2010 he climbed Mt. Kazbek in Georgia. 9 S. Maital. B6055 Value Based Innovation Nanyang Business School October 2013 10